Hello,
I started this post in the Hermes forum, but decided to move the discussion to the upgrade board.
My new unlocked HTC Hermes arrived in the mail today. After inserting my SIM Card, I noticed that my GSM didn't work.
Whey I try to make a phone call (with my SIM card inserted in the phone) the phone icon is greyed out with an "X" beside it.
To fix this problem, I tap the attena icon in the top right corner of the desktop and choose settings, then "enable phone" This connects me to the Rogers network. I see "ROGERS". So far so good.
As soon as I hit the Phone icon to make a call, the attena in the top corner shows an "X" beside it and the phone icon is grayed out again. It's as if I have been immediately dropped from the ROGERS GSM network the second I choose the make a call?
I've been browsing the forum all afternoon and believe I have a Type 1a:devices which can boot windows mobile but can't use the phone functions.
The recommendations from Mike in the Hermes forum was to upgrade to the latest Shipped ROM. I found the Shipped ROM on the following thread.
http://forum.xda-developers.com/showthread.php?t=293019
I downloaded the following Shipped ROM
http://rs48l3.rapidshare.com/files/...WE_2_1_.06.502.3_6275_1.33.31.00_108_Ship.exe
RUU_Hermes_CINGULAR_WWE_2_1_.06.502.3_6275_1.33.31.00_108_Ship
Could someone tell me if this is the right ROM? Will I have to unlock the phone after applying the ROM?
Thanks
- Steve
Thanks!
5t3v3 said:
Hello,
I started this post in the Hermes forum, but decided to move the discussion to the upgrade board.
My new unlocked HTC Hermes arrived in the mail today. After inserting my SIM Card, I noticed that my GSM didn't work.
Whey I try to make a phone call (with my SIM card inserted in the phone) the phone icon is greyed out with an "X" beside it.
To fix this problem, I tap the attena icon in the top right corner of the desktop and choose settings, then "enable phone" This connects me to the Rogers network. I see "ROGERS". So far so good.
As soon as I hit the Phone icon to make a call, the attena in the top corner shows an "X" beside it and the phone icon is grayed out again. It's as if I have been immediately dropped from the ROGERS GSM network the second I choose the make a call?
I've been browsing the forum all afternoon and believe I have a Type 1a:devices which can boot windows mobile but can't use the phone functions.
The recommendations from Mike in the Hermes forum was to upgrade to the latest Shipped ROM. I found the Shipped ROM on the following thread.
http://forum.xda-developers.com/showthread.php?t=293019
I downloaded the following Shipped ROM
http://rs48l3.rapidshare.com/files/...WE_2_1_.06.502.3_6275_1.33.31.00_108_Ship.exe
RUU_Hermes_CINGULAR_WWE_2_1_.06.502.3_6275_1.33.31.00_108_Ship
Could someone tell me if this is the right ROM? Will I have to unlock the phone after applying the ROM?
Thanks
- Steve
Thanks!
Click to expand...
Click to collapse
If you got a NO-GSM out of the BOX then its a DOA(Dead on Arrival) take it back!!!
I suggest you flash the latest 1.38 Radio ROM to the device and see if it recovers... first, FLASH HARD-SPL
5t3v3 said:
As soon as I hit the Phone icon to make a call, the attena in the top corner shows an "X" beside it and the phone icon is grayed out again. It's as if I have been immediately dropped from the ROGERS GSM network the second I choose the make a call?
Click to expand...
Click to collapse
Well, maybe that's indeed what is happening. The scenario you describe doesn't sound like a software problem at all. It sounds like your phone is either still locked to a network other than ROGERS, your SIM is not allowed on that network, or youir phone's IMEI is blacklisted.
Have you tried with a friend's SIM? Have you tried your SIM in a friend's phone? Where did you buy the phone from?
Cheers
Daniel
I think I fixed the problem! What I did was make numerous calls one after the other. The GSM would fail over and over again, until about the 10th call, it finally went through to my house line. Now the phone is working fine! No dropped calls, No GSM issues any more.
I have no explanation for why this worked, it just did.
Thanks everyone for your responses.
- 5t3v3
Related
Hi there, I am wondering if it is possible for the XDA to work in Australia. I have the upgraded rom from Xda devellopers and have removed the sim lock, but it dosen't seem to pick up the Aus networks.
Any help would be great
What for device are you using? PW10A or PW10B?
Maybe it's a problem with the GSM-networks. PW10A is for 900/1800MHz and PW10B for 900/1900
Have you tried to search manual for any available services?
Stefan
How do I find out the PW10a or b info.... The other version info is as follows
ROM Version; 3.17.03 ENG
Radio Version; 4.21.00
Protocol Version ; 32s54
Sorry, found it....PW10A1
I am guessing no one has any help or info about this. what a wasted purchase.
The XDA/XDA II/XDA III (IIs) do work in Australia.
Where is your XDA from, country? What network are you trying to connect too down here?
I have been told it is from the UK. I purchased it 3rd hand so I can only go by what the previous owner has told me.
In the auto config screen, I get the options for 02 network from UK, Ireland, De and a few others.
I am wanting to connect it to an Optus network preferrably, but any would do.
I have tried Optus (plan and prepaid) and telstra plan, but no signal shows up.
Just clarifying, you have tried Optus and Telstra phone services or data services?
You verified the SIM's worked in another phone?
The sims are able to be swapped into various phones, I have a panasonic gd50, a nokia 7250 and a motorola v600, and an ericson (can't remember what model) and they all work in each other.
The sims are set up as phone service, ie: normal mobile usage, I have even tried an optus prepaid in it.
I am only wanting to use it for the phone service, gprs and net usage is not of interest as yet.
Howdy, I have the same model and it works fine on Telstra. I originally had problems with SIM lock and GID lock, but after upgrading to 2003 from lumpistefans kitchen I've had no problems with it! Good reception and minimal drop out. It's not a waste of money. The ROM i used was the O2 one and did not use the auto config, it finds it for itself and aknowledges the telstra network fine. If you go to an Optus shop they should be able to help, they also have pretty good phone help and should be able to talk you through the settings,
Good luck!
Peace,
Robert
Thanks Ryap. I am thinking that it should automatically find the network tho......is this not the case
I know on XDA II and PDA2K you can select the network or set it to Automatic. Might want to check this setting.
SETTINGS > PERSONAL TAB > PHONE > NETWORK TAB
I am thinking that it should automatically find the network tho......is this not the case
Click to expand...
Click to collapse
I think you are confusing the autoconfig of the device with the network setup for the phone.
You can cancel the autoconfig that appears at the end of a hard reset. This just gives you some quick settings for the GPRS and MMS networks - you can add these later after talking to Optus.
Once the SIM is in, you need to make sure the phone is on by switching OFF flight mode. This kicks the phone in. Then if Optus is not picked up as your default network you just go into Settings>Phone>Network and then use the Find Network button and then the Set Networks button. After that you can check the Automatic Network selection button to make the settings stay.
Flickster
Hi all, thanks for the support so far,
As of now, I can't get any network at all....still.
when i insert the sim and enable the phone it says serching, but thats about it.
I have no idea where to find the flight mode, and when I click on the phone in the settings screen, nothing happens.
I don't get any carrier name or logo come up and appear.
Cheers
Michael
On XDA II (don't have XDA) when the phone senses a service it puts four vetical bars next to the speaker/volume icon at the top of the screen. If you tap the bars it should bring up a pop-up, this is where there should be a line (link) to click on that says "Turn off flight mode". I am not sure if this is part of the original XDA though.
When you clicked on the PHONE icon under SETTINGS it didn't do anything?
At the top bar, next to the speeker, I have a tree type logo and when i tap it it says searching. When i open the phone and then click options, it freezes for about 5 maybe 7 mins and then the settings screen opens, from there it freezes and i can't select anything
Hi all.
I am greatful for you help and support up till now.
I have managed to fixmy problem.
When putting the xda devellopers rom on the pda, ther eis an option calledGSM Band in the programs list.
Well turns out it was set to 900, so i changed it to 900/1800 and rebooted the xda.
WELL HEY PRESTO, IT FOUND THE OPTUS NETWORK
So all is good and all works.
As I mentioned before I am greatful for all the support and thankyou to all who racked their brains over this.
Hi to everyone,
it happened something strange to me since I first switched on my SmartFlip:
while being in my country and using a local operator SIM, as soon as I switched on my phone, the ROAMING icon appeared and I was not able to let it go (it is present even while using GPRS connection as a G and a filled triangle).
Yesterday I had to move to another city (our Capital City, ROME) and when I switched it on again after the flight, the roaming icon was gone, even during GPRS connection.
I thought I somehow solved my problem, but after switching it on again after the flight back, it appeared again and is still present.
I've contacted my operator, but they say it has to be something within the phone (and I believe them as I've used that SIM with many other HTC phones with no problem at all).
A friend of mine which has the SmartFlip too but a different operator (TIM), has no problem at all.
Does anyone reports the same problem, or ever faced such a behaviour ?
Thank you for your help.
Ciao
ROAMING: SOLUTION FOUND (but not solved !!!)
Hi to everyone,
I don't know yet WHY this happens to me (and not to other people, for instance...), but...
Well, I reported my phone always getting to "ROAMING" while it was not.
I've found that IF I place in the phone one of my two SIMs (I have two with the same phone number, provided by my phone operator VODAFONE ITALY, which gives this as a service) and the SIM is PIN LOCKED, then, after unlocking it, the phone reports being in ROAMING.
If I just remove the PIN LOCK from the SIM, then the ROAMING ICON is not appearing anymore.
I have to switch the phone off and on again to see the results, but till now (more than 10 tries), I haven't failed one.
I've asked some friends of mine with other operator's SIMs to try the same, but they do not report the same behaviour.
Is there anyone else reporting this ? And with which operator ?
Thank you for your help.
Best regards.
I found this nice little registry tweak to remove the roaming icon (triangle) on HowardForums.
HKLM\Drivers\BuiltIn\RIL\DisableRoamingIndicator
Set 1 to disable the triangle
Set 0 to enable the triangle
I now have a square E or G icon instead
same problem
hi mix,
i have the same problem. this behaviour happens only with sims of vodafone (128), with old ones (64) no.
this happen also with qtek 8310 with the same sim vodafone 128
Hi Bostik,
I've finally found (some time ago anyway...) that this is due to the fact there is the PIN code activated on phone startup...
If you remove PIN code lock on phone startup, then the ROMAING triangle disappears...
I believe this is a O.S. fault, not within the phone itself...
Should be checked with other machines with WM5 PHONE on (but may differ due to OS different builds...).
I decided to risk removing my PIN code... (I can recognise my phone being lost within minutes usually and I can then block SIM and phone very quickly).
It's annoying, but this is our life... ;-)
Happy new year.
This occurs when swithing from 900 to 1800 networks of the same operateor, its a bug
mix said:
Hi to everyone,
I don't know yet WHY this happens to me (and not to other people, for instance...), but...
Well, I reported my phone always getting to "ROAMING" while it was not.
I've found that IF I place in the phone one of my two SIMs (I have two with the same phone number, provided by my phone operator VODAFONE ITALY, which gives this as a service) and the SIM is PIN LOCKED, then, after unlocking it, the phone reports being in ROAMING.
If I just remove the PIN LOCK from the SIM, then the ROAMING ICON is not appearing anymore.
I have to switch the phone off and on again to see the results, but till now (more than 10 tries), I haven't failed one.
I've asked some friends of mine with other operator's SIMs to try the same, but they do not report the same behaviour.
Is there anyone else reporting this ? And with which operator ?
Thank you for your help.
Best regards.
Click to expand...
Click to collapse
I have an O2 Wizard G4 not CID unlocked I cannot get my roaming Icon to dissapear due to its looking for a tower from the UK. That is from the O2 guys and the Registry Tweak has no effect for me either it automatically changes back to Dword 0 after Soft reset.
Roaming Indicator Solved for Tornado
Survivant said:
I found this nice little registry tweak to remove the roaming icon (triangle) on HowardForums.
HKLM\Drivers\BuiltIn\RIL\DisableRoamingIndicator
Set 1 to disable the triangle
Set 0 to enable the triangle
I now have a square E or G icon instead
Click to expand...
Click to collapse
Thanks Mate!!!!
Been driving T-Mobile crazy about this Roaming Icon and its gone. Worked for my T-Mobile SDAII aka HTC Tornado and following this simple instruction( http://forum.xda-developers.com/showpost.php?p=1717878&postcount=3 ) now I don't get the Roaming Warning and Outlook works fine. )
Survivant said:
I found this nice little registry tweak to remove the roaming icon (triangle) on HowardForums.
HKLM\Drivers\BuiltIn\RIL\DisableRoamingIndicator
Set 1 to disable the triangle
Set 0 to enable the triangle
I now have a square E or G icon instead
Click to expand...
Click to collapse
I tried applying this trick to my Kaiser. My provider (Telfort) got bought by another (KPN) so now all Telfort users "roam" on the KPN network. Anybody know any other tricks I could try to get rid of the roaming triangle icon? Thanks so much!!
steep learning curve, android!
Bought a 2nd hand hero (tmobile). Unlocked it with http://www.unlock-now.com and put my O2 sim card in... and nothing.
Flashed it with various different ROMs but each time I get no service; when I go to \mobile network settings\network settings\search networks I can see O2-UK but when I select it I get "your SIM card does not allow a connection to this network" (although it works in my Touch 3G).
BUGGER! have looked everywhere, but for the life of me I can't find a fix for this.
Would really appreciate any suggestions.
Thanks. Merry Christmas!
I did the same thing but i couldn't get access to the internet and i had to enter the APN settings manually (go into mobile network settings and then APN) so give that a try. and do you receive any bars (can you make calls/texts)?
hmm to do mine what i did was get the code from the unlock site,
put in a sim card that wasnt t-mobile turned it on and entered the code when the option appeared. it just worked tbh.
High all. I just purchased a Vibrant today that was brand new in the box and had never been turned on. The first thing I did was unlock it to work with AT&T. Everything works including 3G, however whenever I try to select any option in wireless settings I get this message "Unable to change networks during data service activation. Do you want to disconnect the data service and change available network?"
Does anyone know what caused this and how to fix it?
Did it ever connect to a tmobile network or did you put in the att sim right away?
the3dman13 said:
Did it ever connect to a tmobile network or did you put in the att sim right away?
Click to expand...
Click to collapse
I put the att sim in right away as I dont know anyone with tmobile. There must be a way around it. Like in one of those hiden menus.
Its just a notification that its stopping data to find a new source. Mine does that when I switch it to "2g only". Its ok, idata will turn back on after a few moments
^^ yep, i get the same message when i toggle between 2g/3g. not a problem at all.
Ok thanks for the reply guys.
Sent from my SGH-T959 using XDA App
I picked up an unlocked TMo One in New York last week. I used it there with my Norwegian SIM with no problems.
Back home, I get "No Service" using the exact same SIM-card. Using the *#*#INFO#*#*-menu, I can see the SIM-card is recognised because it displays my carrier in the "Current Network" field. I am suspecting the TMo-infused Sense OS to reject my card, since to my understanding the phone is compatible with EU networks. Will i be fine if i flash another ROM, like the stock GPe, and get rid of the TMo-stuff altogheter, or is there another rock in the road here?
I used my Tmobile HTC One with the stock ROM in Norway using a Telenor SIM and in Greece using a Vodafone SIM.
I would make sure you have the proper APN info (I can't remember the appropriate one for the Norwegian carriers). I believe it should work without issues (mine did). If it worked with that SIM card already, it's not locked and it's not rejecting it.
Also, I found that when I returned home to the US, I had to choose Settings -> Mobile Data -> Network Operators and choose Select Automatically (even though it was already chosen). Maybe you need to do that too.
Currently I am running Android Revolution and that also works fine with my Norwegian and TMOUS SIM cards.
Good luck!
Thanks! I've at least made some progress. I tried setting Network Selection to automatic, and got reception, however only for about half a minute. I then tried adding my provider's APN info. This has given me permanent data connection, but still no GSM reception for texts and phone calls. I do get 2g data when in low coverage areas. I am finding this weird. Can anyone shed some light?
Okay. Just wanted to post my latest findings - if others are experiencing the same issue. I've flashed the latest Google Edition RUU, to see if the TMo ROM was causing it. But i still don't get GSM coverage. Data still connected on both 2G and 3G (haven't been within 4G coverage yet..)
When flashing I also updated firmware to latest.
Phone info says Current network: "NetCom" (my home network) GSM service: "Emergency Calls only" (I tested this, and I am able to place the call to emergency services) and GPRS service: "Connected" (I am typing this on my data connection via WiFi-tethering, actually)
The status menu shows this: Service state "Out of service" and My phone number "Unknown".
If anyone can come up with a theory, I am all ears..
laberkis said:
Okay. Just wanted to post my latest findings - if others are experiencing the same issue. I've flashed the latest Google Edition RUU, to see if the TMo ROM was causing it. But i still don't get GSM coverage. Data still connected on both 2G and 3G (haven't been within 4G coverage yet..)
When flashing I also updated firmware to latest.
Phone info says Current network: "NetCom" (my home network) GSM service: "Emergency Calls only" (I tested this, and I am able to place the call to emergency services) and GPRS service: "Connected" (I am typing this on my data connection via WiFi-tethering, actually)
The status menu shows this: Service state "Out of service" and My phone number "Unknown".
If anyone can come up with a theory, I am all ears..
Click to expand...
Click to collapse
Have you tried taking the phone to your provider? Maybe you need an update which or setting which they can provide.
I find it strange that it wouldn't recognize your phone number, usually that's a sign of some type of incompatibility with the phone and the network.
Sent from my HTC One using Tapatalk 2
I have contacted my provider to see if there's anything they can do. But they're playing a little hard to get.. I was afraid there would be an issue with compatibility at first, by since my data connection is all right, I'm not so sure. Also erdelyt above here says he has used the TMo phone in Norway without trouble. He has another provider, however. They run their own network, so I will be trying with one of their SIM cards next, if my provider NetCom aren't of any help. Thanks for your help so far. I'll be posting my findings further!
So, I got to try a Telenor SIM card the other day, and the issue is still there. Although, with that card the phone number was read and displayed in the phone info menu. The owner of the card suggested there was an unlock issue - but I did make calls with my phone and SIM card in the US, so I don't see how that could be.
So that's a small step further, but now I just have to wait to see what my carrier says..
I changed the title for this thread after my findings.. I got a new SIM-card for my carrier, and i got coverage to make one phone call, but after i hung up, it was gone. I am really in the dark here.. It can of course be a hardware fault, but that's a bit strange for an entirely new product..