Prior to upgrading my Advantage X7500 to WM6 it synchronized with both WinXP and Vista w/o a problem. Since I upgraded to WM6 I've had virtually no success getting my X7500 to sync with either OS. Must be a setting I've got messed up or something. I'd welcome suggestions to resolve this.
Try to go on setting connection usbtopc and disable advanced network functionality and ok
Thanks -- I tried that but it had no effect. Even did a hard reset and was able to get it to sync to Win XP (very slowly) but when I restored my backup I'm stuck again with it sitting w/o syncing, or giving a synchronization error. Problem is there's no help when this happens -- just the troubleshooter but that doesn't find anything wrong.
brucewilsonpa said:
Thanks -- I tried that but it had no effect. Even did a hard reset and was able to get it to sync to Win XP (very slowly) but when I restored my backup I'm stuck again with it sitting w/o syncing, or giving a synchronization error. Problem is there's no help when this happens -- just the troubleshooter but that doesn't find anything wrong.
Click to expand...
Click to collapse
stupid question perhaps but are you using the latest Activsync?
Wm6 doesn't work with A/S on older versions, though if you could sync very slowly this is unlikely to be the problem.
It could be that one of the programs you are attempting to re-install is incompatible with WM6, or that the backup file (if you are using software other than A/S to reinstall your data) is corrupted in some way, though I'm not techy enough to know the ins and outs of this
If you have all your data backed up somewhere and haven't tried this already then uninstall Activsync from your pc and then delete the activsync folder from your program list:this folder contains the windows mobile drivers and would otherwise remained regardless of A/S being uninstalled. It worked for me when I couldn't get my Hermes to sync - though I've had no problems with the Athena (touch wood!)
Also have you tried on a different PC?
Regards
leoni1980 said:
stupid question perhaps but are you using the latest Activsync?
Wm6 doesn't work with A/S on older versions, though if you could sync very slowly this is unlikely to be the problem.
It could be that one of the programs you are attempting to re-install is incompatible with WM6, or that the backup file (if you are using software other than A/S to reinstall your data) is corrupted in some way, though I'm not techy enough to know the ins and outs of this
If you have all your data backed up somewhere and haven't tried this already then uninstall Activsync from your pc and then delete the activsync folder from your program list:this folder contains the windows mobile drivers and would otherwise remained regardless of A/S being uninstalled. It worked for me when I couldn't get my Hermes to sync - though I've had no problems with the Athena (touch wood!)
Also have you tried on a different PC?
Regards
Click to expand...
Click to collapse
Thanks for your detailed suggestions:
I've narrowed the issue down to syncing the calendar -- sometimes tasks and contacts sync -- the rest seem OK. I've searched MS forums and KB for the Support Code 86000107 that continually pops up when I try to sync in AS 4.5 -- to no avail.
Yes, I'm using Activesync 4.5 in WinXP and the WMDC (latest) in Vista -- I have the same problem in both. And I have tried AS 4.5 in another computer running XP -- same issue. What is bothersome is that I did not have this problem when I had the shipped WM5 version that came on the Athena, only since I upgraded the rom to WM6.
I ended up trying to hard reset and see if that would eliminate the problem -- it did improve the syncing (before I couldn't get it to sync anything, just sat there searching) but now I have this problem with the calendar (skips right over the contacts, calendar and tasks -- then syncs the other items).
I did a scanpst to find and repair any errors in my outlook file (there were some). I removed AS, deleted the AS folder as you suggested, reinstalled -- no change.
At this point I'm baffled -- obviously the phone is only marginally useful so I'm going to switch back to my Hermes for the moment. I just don't know where to look for possible solutions -- maybe when the "official" WM6 rom for the Athena is released on Wednesday, that will be different??? But, since my problem seems to be unique to me, I doubt it.
Thanks again -- I appreciate you help. Any more suggestions are certainly welcome.
It sounds as though maybe your outlook pst file is hosed. You might try...
Export your entire outlook data file to another pst file. Don't just move the pst file. make sure you export it (export file pick pst)
Delete everthing in your outlook data file on your pc and pda.
Sync your pda with an empty outlook file. If that works Then import your pst file from above to your pc and try to resync your PDA
sometimes this works when the pst file on the pc is somewhat corrupt...
Good Luck.
IS your tytn syncing ok with the same setup? Tytn wm6 or wm5?
eagle 1 said:
It sounds as though maybe your outlook pst file is hosed. You might try...
Export your entire outlook data file to another pst file. Don't just move the pst file. make sure you export it (export file pick pst)
Delete everthing in your outlook data file on your pc and pda.
Sync your pda with an empty outlook file. If that works Then import your pst file from above to your pc and try to resync your PDA
sometimes this works when the pst file on the pc is somewhat corrupt...
Good Luck.
IS your tytn syncing ok with the same setup? Tytn wm6 or wm5?
Click to expand...
Click to collapse
That seemed to solve the problem -- apparently, all my pst files were corrupted, perhaps from having synchronized them among the various drives I have them stored on. Fixed one with scanpst, then followed your recommended steps and I now seem to have a new pst file that does synchronize with my Athena.
Thanks for your help. I "hope" my problem is solved!!
BTW -- found that my Hermes would not sync either -- that confirmed the suspicion of the desktop pst file being corrupted.
brucewilsonpa said:
That seemed to solve the problem -- apparently, all my pst files were corrupted, perhaps from having synchronized them among the various drives I have them stored on. Fixed one with scanpst, then followed your recommended steps and I now seem to have a new pst file that does synchronize with my Athena.
Thanks for your help. I "hope" my problem is solved!!
BTW -- found that my Hermes would not sync either -- that confirmed the suspicion of the desktop pst file being corrupted.
Click to expand...
Click to collapse
Glad I could help!
I hope your problems are now solved
I have a x7500 bought off ebay but cannot activesync
I have a x7500 I bought off ebay but cannot activesync I have tried both usb and bluetooth but no luck. with USB the computer does not even see the device only charges it. with bluetooh I can ftp files and send notes,and contact info, but when I tried to bluetooth activesync the x7500 does not see the partnership, also when I go the bluetooth configurations on the computer to quick connect on bluetooth serial ports and select the x7500 it says the device does not support it.
I have tried changing the usb-pc off and on and no difference. I have even installed the usbsettings.exe and nothing also. I also have hard reset the device nothing is working. Any Ideas.
computers are xp (all threee of them) and the device is WM6
ROM AP TOUCH 3.0
James
Scanpst is completely hidden in Office 2007 and very hard to locate in Vista. Once I did find it and ran it, it appears to have cleaned up a lot of problems. It does no good for WMDC to tell you it has found an error as there is not even a hint as to where the problem lies. It just goes ahead and replaces all the files on your device with the ones on the computer (or vice-versa depending on your settings). I'm hoping this fix of about 134 problems in my pst file will keep things going for a while.
Brad
I am having the same problem with my work computer (XP). Everything syncs fine on my home computer (Vista). I upgraded my rom to DCD 2.2.1 ROM, and I keep getting the 86000107 error.
At work, we are using Outlook 2003/Exchange. I've created new profiles, uninstalled/reinstalled AS 4.5 countless times. I closed out the exisitng PST file..
I am stumped.
I'm trying it on a new computer tomorrow to identify where the problem lies. Anyone have any thoughts?
Similar problem solved
I had the same problem and went through many steps like those posted in this forum. I'm going to show my steps to solve this problem without hard reset your phone.
1) When the phone is connected, at the phone ActiveSync setting delete the PC profile.
2) Unplug the phone from the PC.
3) Uninstall and then reinstall the ActiveSync or Windows Mobile Center.
4) At phone system setting -> About -> make sure there is a name ID. Without this the PC cannot identify the phone and thus cannot sync.
5) Set the USBtoPC with 'advance network..." enabled.
6) To the extreme, before step 3, go to PC windows\inf and remove infcache.1 (need to add in an administrators account and set the privilage to full control). That may remove old corrupted drivers.
Related
Suddenly, by USB sync is gone. I can BT ActiveSync and serial, but no USB. I am sure it's something in software, because after hardreset it recognized via USB again.
Any ideas?
TIA
little help
:idea: I had the same problem twoweeks ago ,and I realized that from some strange reason one small application repllog.exe (located in windows directory) is not activated anymore. This aplication activates USB communication, and when you run this manually -active-sync will work. However I dont know how to fix this problem to run it automaticcaly, but -i don´t want it eather, because of I´m using connectionto internet through GPRS of my XDA2 (WModem+HTC USB modem driver+USB modem dialer) and automatic sync via ActiveSync makes collision in communication (blocking USB port)......
From M$ site:
PRB: ActiveSync May Stop Responding or May Not Connect After Many Soft Resets
SYMPTOMS
If you soft reset Microsoft Windows Mobile 2003 for a Pocket PC device or for a Pocket PC Phone Edition many times, the device may stop responding when you synchronize with Microsoft ActiveSync through a serial cable or a USB cable. Infrared transfer speeds are not affected.
RESOLUTION
Hard reset your Pocket PC device. For more information about how to perform a hard reset, see your device documentation.
MORE INFORMATION
Restoring an ActiveSync backup may not resolve this problem if the backup was made when the problem existed.
To reproduce the problem, perform a soft reset several hundred times.
I've root it down this problem to notifications queue. Memmaid apprently killed repllog.exe, as mcmills correctly pointed out.
I also recently encountered this problem. I cannot, however, find repllog.exe.
I even usedthe search function but the file is just not there. I am an
experienced user and I do not remember deleting anything.
By the way, I'm using Windows 2000 SP2.
repllog.exe
For>ahro
this file is not in PC, but in XDAII, so you need to look there: XDAII_root\Windows\repllog.exe ....
Hi,
[ first of all - Thanks BUZZZZ ]
I've installed wm2k5 on my qtec2020, it works just fine but..
i can't synchronize my pocket with PC (i've done everything as described on: http://forum.xda-developers.com/viewtopic.php?t=20505 )
I've got AS4, win XP/SP2. tried on 2 computers.
every time i'm getting an error like on atteched screenshot..
Please help..
UPDATE: i've just discovered that i can explore my device.. but i can't synchronize :-/
Try a other download of ActiveSync, Link
This is Active Sync 4.0 Build 4343
I've got the same you've posted
It doesn't help
UPDATE: I can explore even If i choose to synchronize only notes and files it works. Only problem is with synchronization with outlook 2003.
The problem seems to be with outlook 2003 not being the default email client. Go to Outlook under Help menu choose detect and repair. Reboot once it finished and try.
Shikra: If i click on "mailto" link - outlook 2003 opens, so i think that outlook is default e-mail clinet. Detect& repair was first thing which i've made.
on AS 3.8 everything was just fine..
Active Sync 4.0
Active Sync is working fine for me now.
1. Make sure MS Outlook not running before new install
2. Turn off Windows Firewall
3. Uninstall previous Versions of Active Sync
4. Reboot PC
5. Install AS V4.0
6. Reboot PC
7. Power on XDA
8. Connect XDA to PC.....should now work
Sh*t.. Still nothing. What's going on? I have to go work.. Without my contacts??
Maybe it's outlooks fault? It is in polish.. I'm going crazy
Took me 3 installs and uninstalls before I got rid of the same error you have.
Hello
so I spent over 3 about 5hour evenings at computer with searching, reading, reinstalling and I dont know what else while trying to eliminate this 85010014 error. God bless my beatifull girlfriend sitting by me and cooking cofee, without her I would jump of my skin.
On wiki pages you can read that 85XXXX... error are comming mostly from bad version or corrupted mapi32.dll. Well I found about 3 different mapi32.dlls /windows/system32/; /program files/common files/..... etc.) in my computer with different file size but same version descriptor !!! I asked even my friends with different OS versions (W2000, WXP) and different Office version (2000,XP,2003). Everybody had the /windows/system32/mapi32.dll in version 1.0.2536.0 but everybody with different size. Note, that no one is using or ever was using alternative email client.
Finally I found out that deleting the one in /windows/system32/ directory does no harm to Outlook 2003 - interesting isnt it ? But without mapi32.dll in /windows/system32/ directory will the activesync 4 installation (build 4343) not work.
So I came back to original (maybe from OS installation comming) mapi32.dll with size 112128 bytes. But this is not the problem. Active sync 4 still produced same error.
Reflashing PPC does no progress, the problem is really on the desktop as the application says. ScanPST for outlook.pst file will not help too. "detect and repair" function of Outlook 2003 - same, no help. Even choosing to "reinstall in the same manner" from office installation CD will not help, even it takes nearly 30 minuts of hard disk tyrania. Note, that I always had the "full" install of MS Office. Of course I always first uninstall active sync, then reinstall office, then install active sync again.
BUT - as I found - "reinstalling MS OFffice" is not the same as unistalling and installing again ! this really helped to solve the problem.
So here is step by step what I did.
1. backup Outlook.pst file (if default - /documents and setting/<user>/local settings/application data/microsoft/outlook.pst)
2. complete uninstall of ActiveSync, even deleting the directory (/program files/microsoft active sync)
3. complete uninstall of MS Office 2003
4. delete profiles (control panel/inbox)
5. full install Office 2003
6. full install Active Sync 4
7. run outlook, create profile, set up email account
8. run activesync without PPC in cradle
9. delete all devices from activesync
10. run activesync on PPC
11. delete all devices on PPC activesync
12. put PPC in cradle
13. establish connection
14. synchronise
15. it works !!!
NOTE:
dont run activesync before opening MS Outlook. In my case it always corrupts Outlook profile with doubling the Outlook folders and because of that corrupting the syndronisation procedure.
good luck to you !
T.H.
While this method may work, I think you will find my method for fixing this to be A LOT easier.
It's two steps, and it requires NO un-installing/re-installing.
http://forum.xda-developers.com/viewtopic.php?t=24184&highlight=85010014
siGGy method
Sorry,
but "detect and repair" did not work. I even do not and never had another email client. Maybe you just did not read all of my post.
thanks for your answer
T.
I read all of it, maybe read my post a bit more throughly. See where it says, "Even if you don't it's possible the outlook install got corrupted from another application"
So maybe you didn't read all of my post too
I've fixed 7 machines using this method. Most of them (6) didn't have any other e-mail clients installed.
I did something similar to that insanity 15 step method the 1st time it happened to me 2 week ago. Then I found the "detect and repair" fixed it.
I wonder what was different on your machine.
lol, Windows admins. uninstall/re-install. I'm glad I don't work on this O/S for a living.
I hope yours stays fixed permanently, I wouldn't want you to repeat all those steps again! What a PIA.
I'm sure more people will end up finding these posts, hopefully people get their systems fixed.
I solved my ActiveSync problem with Error 85010014.
I also run Eudora and Incredimail Plugin for Outlook on both PCs, Work and Home. Both are on XP Pro SP2 and when I installed ActiveSync 4.1 on my work PC without issue, I decided to attack my Home PC Outlook installation to see if I could resolve the issue.
So, At home:
Putting Outlook in Offline mode did not solve the problem.
I uninstalled ActiveSync 4.0 and installed ActiveSync 4.1 - No difference.
I backed up Outlook via 3rd party program to grab account settings as well as my 2GB pst file then ran Help->Detect and Repair... - reboot, no difference.
I then ran Control Panel -> Add or remove Programs -> Office 2003 and chose to modify my installation by adding or removing components. I unchecked Outlook and updated it to remove Outlook from my Office 2003 suite. Then returned to this option and re-checked Outlook to add it back to my Office 2003 Suite, CD-Rom in hand but updating, it did not ask for the Office 2003 Install CD-Rom... - Rebooted and connected - Bingo NO 85010014 error!
Support code 85010014 when syncing
Success! Re-install outlook is the only option... for me anyway.
I tried repairing outlook, no difference. Tried new partnerships etc, hard reset my XDA Exec and resync, no difference. Renamed all the mapi32 files I could find and repaired outlook, no difference. Ran the scanpst util, even fixed a problem, still wouldn't sync. Created a completely new pst file and put just 1 email in it (yes it was set to be the default mail delivery folder etc), it wouldn't even sync that 1 item.
So, as per foxnolds post, uncheck outlook in the add/remove programs bit, then re-check it and reinstall outlook, success! Didn't even have to uninstall activesync 4.0 and didn't lose any of my email profiles/settings as it picked them up again after the re-install.
What a palarver.
I am running XP sp2, Office 2003 small business edition, active sync 4.0 and windows mobile 5.0 on an XDA Exec.
Hi all,
I just upgraded my xdaII from WM2003 to WM2003SE which seemed to work ok.
I then got the issue where the screen stops responding and worked out how to edit the config.txt file, ok I thought I'll just re-install SE.
So I dock my XDA into the cradle but it wont connect with active sync 4 anymore, which means I cant install the OS again.
Can anyone help me??
Cheers
Marff
nevermind, did a hard reset and the pda is working ok now, still doesnt want to connect to Activesync tho
when flashing you dont want it to connect to activesync anyway
best thing is to set activesync to not sync on usb devices let windows find the pda as a non as device and then flash
also if you change the extented rom as in config.txt and reflash you are likely to get a new extented rom and a new config.txt overwriting yours anyway
most of the time when you change extented rom a hardreset is what you want
Hi rudegar
I didnt get as far as reinstalling the OS with the modded config.txt, once I hard reset the pda after installing it the first time it worked ok, it installed the O2 extensions and worked fine, except MSN messenger wont work, where before it would.
i tried disabling what you said and windows wouldnt detect it at all.
With it enabled I could see it as a mobile device in my computer, but not access it.
Also the active sync window would not load, the taskbar icon is there, but when you click on it the window does not pop up, but you can get to the options
its annoying as I now cant install any programs onto the pda, I dont have a USB reader for the SD card at the moment.
not sure whats going on
Rudegar said:
when flashing you dont want it to connect to activesync anyway
Click to expand...
Click to collapse
really? cos the program I ran to upgrade the OS, himaupgradeUt says the pda should be docked and synced??
just installed activesync on my other pc and the pda syncs ok with it.
I installed embroidery software for my Bernina. I immediately received a message stating I had to update the drivers in WMDC before the software could finish installing to 6.1. Since that time, my device goes through the motions of syncing. I can look at the files on my device. eWallet syncs, but nothing else. On the device, I have the following message:
Result: There has been a change made on your server that requires you to resynchronize al items on your device. Please perform a manual sync.
Please tell me a work around other than rewriting the entire device!
whoa
Amazing the problem is mentioned on at&t board, but no one here has ever had it happen. The at&t fixes have not worked. The fix in the guide to updating the device has not worked. Sigh.
I have a 8525 and sometimes would like to think myself as somewhat dangerous with my knowlege of WM software and flashing, but I have no clue!!
I am assuming that you are talking about syncing to a PC with XP. If that assumption is correct, try deleting and recreating the partnership with your device.
With the device disconnected, in Activesync:
File > Delete Mobile device.
Also be sure you have the latest AS client on your PC.
--Paul