Hi fellas,
Recently got a brand new QTEK 8500 for my nephew, just 16 right now but the deal was nice so I went ahead. He's been delighted with the phone, at least until this afternoon...
A while ago he has shown me his broken/cracked external screen. Being young and somewhat careless I've told him he probably hit the phone against something without noticing, yet he's kept telling me that was not the case; the screen still has the original protection film and not a single scratch. After speaking with my sister (nephew's mother), I got a bit suspicious so went and googled some evidence about the fragility of this phone's outer display. Check here for example:
Cingular 3125 too fragile? Cracked external LCD
Cinguler 3125 external screen broken, Replacements?
Cingular 3125 | Comments
You see where I ended up... It's surprising I haven't been able to find any related thread here. I'm really wondering if none of you has had a single cracked screen from regular use on this device
Anything to tell anyone? I'm going to email HTC tomorrow and see what they have to say about this; not putting much hope tough
Cheers,
Barkuti
I am on of the first QTEK 8500 User in Austria (i think so LOL) my device is in Business use over 2 Years!! My device have hit the ground ... i have kick the phone on the wall after some on bug me a lot ... what ever.
no damage display
no damage mechanismus
work realy good
put the only thing i do ... if i put any handy in my pocket ... no keys or other items like lighter are in this pocket at the same time. if i put it in a bag ... the same.
the display is robust like razor v2 or better
No Issues for over four years. Possible cause for your screen failing is flexing as this is the weekest mode. Particular problems with tight pockets, dropped into a book bag or back pack against other objects, etc...
i must say for the months that i used my startrek, the case got rather beat up, but had no problems with the screens. the phone works great (i love the clamshell, but missed the touchscreen and keyboard of ppc's). More than likely he hit the corner of something that landed on the ext. display
I had a similar thing happen int he first week of owning the phone. It had been in my pocket and I don't recall hitting against anthing, but the screen was shattered internally. No marks of any sort on the outside.
Major bummer.
The same old story.Mine too had a cracked lcd without even letting the lid to close on its own force I was closing it it very gently.Some of them might be defective (Different production lines?).They have so many reports but they will not accept it
Related
Well. It may be a tough old brick, but it's not THAT tough.
I fell over on a train, landed on my laptop bag, and smashed my Athena. The case is bent slightly, the screen initially displayed half in a sort of halftone, then a crack became visible and no more display. It's still powering up, trying to connect, etc.
Insurance has paid out, and in the meantime I upgraded my Vodafone contract to an E90, changed the E90 ID, flashed latest firmware and got Vodafone to unlock it (all in 12 hours from getting it) so have a decent data friendly phone on T-Mobile again.
I'm going to hook the Ameo up with the VGA adaptor and see if it works with that still. I was able to make calls with it when the screen was dead, and the HD can be heard to spin up correctly.
I'm left with accessories, an LG Style-i, and a Piel Frama case.
Now, I'd be interested in either obtaining a new case and screen (including the front camera cover; my lens fell out!), or wondering if the working components have any value. It is unlocked and has the latest T-Mobile release of WM6.
I also have a smashed-screen, radio bricked Universal.
You know there are so many bricked Athena around. It might make sense to take the screen and casing from one of those and savage at least a fully working system.
Well, if anyone has a bricked Athena for "safe to experiment and possibly fail horribly" price, then I'm interested.
You can always get a new housing over at brandos for 100 US Dollar with all the included buttons.
How much do you want for your broken Athena?
I want it for testing.
micaels said:
You can always get a new housing over at brandos for 100 US Dollar with all the included buttons.
Click to expand...
Click to collapse
And screen?
RichardKAthena said:
Well. It may be a tough old brick, but it's not THAT tough.
I fell over on a train, landed on my laptop bag, and smashed my Athena. The case is bent slightly, the screen initially displayed half in a sort of halftone, then a crack became visible and no more display. It's still powering up, trying to connect, etc.
Insurance has paid out, and in the meantime I upgraded my Vodafone contract to an E90, changed the E90 ID, flashed latest firmware and got Vodafone to unlock it (all in 12 hours from getting it) so have a decent data friendly phone on T-Mobile again.
I'm going to hook the Ameo up with the VGA adaptor and see if it works with that still. I was able to make calls with it when the screen was dead, and the HD can be heard to spin up correctly.
I'm left with accessories, an LG Style-i, and a Piel Frama case.
Now, I'd be interested in either obtaining a new case and screen (including the front camera cover; my lens fell out!), or wondering if the working components have any value. It is unlocked and has the latest T-Mobile release of WM6.
I also have a smashed-screen, radio bricked Universal.
Click to expand...
Click to collapse
wat a buzzy guy u hav a ef'd up athena and universal wat type of uni is it
Hi all,
Has anyone experience with a problem when the touch screen intermittently works, especially when you press/hold hard on the sides of the face of the phone. Without pressing down on the side, the top menu (start... x) most of the time are either unresponsive or respond as if you press elsewhere on the screen.
I'm thinking of open up the phone later tonight to troubleshoot, guessing the screen digitizer is loose or, HOPEFULLY NOT, cold solder somewhere. But if you'd heard or faced this problem before or even have an idea on what has caused the problem, I'd like to hear from you. Please help!
Thanks!
Adding info
Oh yeah, did I forget to say that not just the top of the screen, the middle part as worst. The only part of the screen is still responsive is the bottom. If I press down or punctual around the face of the phone tightly enought(?), I'd be able to have the good touch screen for a little while (5... 10 minutes) before it gone weird again.
Fixed... for now
Well, I jammed a couple of thin plastic to the bottom of the screen within the housing facelet behind the t-mobile logo... and it works... for now.
I still intend to disassemble the dawn thing as soon as I realize such quick fix has become unpractical or no longer work.
I will check back to this post again, so if you are interested, don't hesitate to reply, I'll try anything when desperate.
How long have you had the phone?
How do you carry it around?
If you got the phone recently and started carrying it around by putting it in your pants pocket, then you find the screen sometimes doesn't work well, those facts are related. A couple of years ago people used to always complain about this, and some recommended rubbing your finger firmly around all edges of the screen for a temporary fix. Others recommended forcing a business card under the metal at the edges of the screen. I got a leather belt case for mine, and the problem went away.
If you've had the phone for years and it just now started acting up, the problem might be related to a cable, connection, or something. There is a wizard service manual online. I've used its instructions to replace a screen, with no bad issues.
Good luck with your phone. The wizard is a bit old, but still pretty nice.
Hello all, and XDA developers,
I'm a short time lurker, and flasher, but that's besides the point. I've started my own business repairing phones and I've gotten very good at it, I have extremely fair prices, and this is putting me through college.
I've ran into an issue and I can't figure it out. I try to stay up to date on phones since my job requires that I work on phones, and although I couldn't find all the information about the hardware under the screen of the SGS4 i decided to replace a broken glass screen any way..... well now I have a dissatisfied customer on my hands and i'm doing everything in my power to rectify the situation.
What I did:
I used a heat gun to lightly heat the screen of my customers broken phone, like I have done many times before with other models of phones. I scraped off the old glass, cleaned the glue out thoroughly with alcohol and a small piece of microfiber (like for cleaning screens and glasses). I laid down 3m tape (possibly in the wrong place). Put the new glass on, and PRESTO done.......
The result:
A beautiful new screen, but the wake up motion doesn't work any more (where you swipe your hand across the screen w/o actually touching it), and the screen automatically blacks out once a call is placed. This may be because of where i placed the tape, but a new issue has reared it's ugly head...... It's typing now... by itself.... during calls and at other times. She wanted a different color for the screen and i told her that I will replace the screen and fix the issues all in one motion, but I'm not sure what is making it type on its own. Does anyone have any clue as to what could be causing this issue? I have until the afternoon of 9/25 Central time (UTC-06:00)
Thank you to everyone for existing, this forum, even if it doesn't resolve this issue, is simply a work of art by mad geniuses from all over the planet. I love everyone of you.
I bought this second hand and I wanted to know how is it working out for you guys after 2 years
decemberlast2013 said:
I bought this second hand and I wanted to know how is it working out for you guys after 2 years
Click to expand...
Click to collapse
Shame to admit but terrible...
I am looking into repairs right now for the phone my girl used for the last two years. I bought her HTC HD7 for time being.
Well...here it goes:
1. Touch Screen goes funny, you need to lock-unlock the screen 1-2 times for it to react normally again.
2. The main case lock is a bit loose. The spring mechanism is still strong though making the screen semi detached from the main case. (I am really sorry for my English, I had a bottle of wine in me too, which I am sure doesn't help, but I hope you will get me) Basically the phone case is not locking fully.
3. USB port is dead. No, really dead! Charges under certain angle. Computer won't even recognize the phone.
4. Microphone is dying. People complain that I sound like I am using a speaker phone.
5. Power chip died a few month ago. Had to repair. They re-soldered it, which was pretty impressive considering the fact how small it is. (they gave me the old one in a plastic bag as a souvenir.
I mean, yes, my girl friend is not so good with Tech stuff... I beg you to check the phone yourself before buying it. It depends a lot on the user... They are not the highest quality build, although they certainly look very solid.
Regards,
A
PS - power chip = power management chip. Won't charge/turn on
Karachii said:
Shame to admit but terrible...
I am looking into repairs right now for the phone my girl used for the last two years. I bought her HTC HD7 for time being.
Well...here it goes:
1. Touch Screen goes funny, you need to lock-unlock the screen 1-2 times for it to react normally again.
2. The main case lock is a bit loose. The spring mechanism is still strong though making the screen semi detached from the main case. (I am really sorry for my English, I had a bottle of wine in me too, which I am sure doesn't help, but I hope you will get me) Basically the phone case is not locking fully.
3. USB port is dead. No, really dead! Charges under certain angle. Computer won't even recognize the phone.
4. Microphone is dying. People complain that I sound like I am using a speaker phone.
5. Power chip died a few month ago. Had to repair. They re-soldered it, which was pretty impressive considering the fact how small it is. (they gave me the old one in a plastic bag as a souvenir.
I mean, yes, my girl friend is not so good with Tech stuff... I beg you to check the phone yourself before buying it. It depends a lot on the user... They are not the highest quality build, although they certainly look very solid.
Regards,
A
PS - power chip = power management chip. Won't charge/turn on
Click to expand...
Click to collapse
Got two of them and both work flawless and I've yet made the jump to WP8 though I recently bought a Lumia 520 for a friend's daughter and will likely make the jump soon. Still waiting on where some are going with the Samsung Ativ S and interop unlock.
Sold mine to a friend which has a habit of breaking his phones, and now, a year and a half down the road, the phone is still going strong.
The metal bezel around the screen has changed color due to hard wear, and the back cover is both dented and scratched, but the phone it self is working as normal.
I would give this a 5 out of 6 for durability.
-KJ
Just a quick question. Anyone else have an issue with their screen cracking? My P9000 has developed a crack over the led. I didn't drop, knock or bump the phone. I've emailed support for advice. I'll keep this forum posted.
Update got a very prompt response. Two sentences
"Good day!
we are sorry to hear that, but screen will not crack by itself. it may have some physical damage on it."
No details of how to get a repair, that's it! Not the best customer service. I've replied enquiring about service centres, costs etc. and will update the post when I get more info. There are a few posts asking for similar details re. Screen replacement so the info will be useful for the community.
actually it's strange to think that a screen can brake by itself , can you post some pictures?
elephone customer care have already proved it's lower quality service . i don't know where you live but best solution imho is to give the phone to a local cinese phone repair shoop , here in my city there are a couple that repair - fix phones for low money and they also provide spareparts that arrive very quick and at low price thanks to it's black market channel, try to search one
I agree it's very unusual that the screen would break in this way, but I'm really very careful with all my devices and this has never happened before.
If Elephone say that this cannot happen then I'm not going to quibble, I'm more interested in repairing the phone. Sending it back to the seller for repair will be an interesting, long and probably prohibitively expensive process, but I'll make enquiries.
In other news Elephone are still working on a new ROM for the device, I took the opportunity to ask supplementary questions in my email :laugh: so the chatter on the forums about the 19/04 build being the last one can abate for a while.
The crack in question. Doesn't impair functionality and there's are no signs of impact
The only replacement display I found on the Web is this one https://m.aliexpress.com/item/32673463140.html Unfortunately I have no clue if this is an original display and if could place it on my phone by myself
Your phones has physical damage along the bottom side of the metal frame can clearly see where its been scraped. You sure it didn't drop or get dragged along something while face down? Hopefully there's an OEM replacement as its just the glass that seems to be damaged not the LCD
Thanks I wouldn't know how to even begin the repair but it's useful info.
I had a similar small crack appear on mine which had not been dropped I assumed it had been knocked whilst in my pocket, But then today i put my phone in my pocket to drive and collect the kids when i got to the school i had 3 additional cracks I assume its something to do with the size of the screen and it not flexing.
The new cracks now make it pretty tough to use the phone as they are affecting the touch functions, once i can unlock it i will take some photos to post.
Banathe said:
I had a similar small crack appear on mine which had not been dropped I assumed it had been knocked whilst in my pocket, But then today i put my phone in my pocket to drive and collect the kids when i got to the school i had 3 additional cracks I assume its something to do with the size of the screen and it not flexing.
The new cracks now make it pretty tough to use the phone as they are affecting the touch functions, once i can unlock it i will take some photos to post.
Click to expand...
Click to collapse
Thank you. I'd almost convinced myself that I must have knocked the phone.
Events have taken a new turn. The left hand side of the screen now creaks and pops when you press on it. If I press sufficiently hard enough it stops creaking and popping, almost as if it is correctly seated again only to literally and audibly pop out again 5 minutes later.
I will post a video later, and will be contacting elephone with evidence that there is a design flaw with the device. I'll keep this forum updated on my progress.
thats weird thats where my spontaneous crack started images attached, the bottom one is under the glass but i think was the cause of the left side one.
Adding images as attachments as well given the URLS don't seam to be showing correctly.
Mine also has a minor crack on the screen, it's in a case and has not been dropped. There is no damage to the frame at all, I'm guessing it's from being in my pocket. The phone obviously isn't as strong as mainstream manufacturers. My crack is very faint in the top right corner and you really have to look at it in a certain light to see it.
If it gets worse, I'll buy a new phone (One Plus 3) and not look at this device again
Sent from my P9000 using Tapatalk
Mine broke in my front pocket without impact. It was the aluminium frame that was bending and must have cracked under the stress. In hindsight I should have started putting the phone in my pocket the other way around. Ha ha!
YorkshiresSnipper said:
Mine broke in my front pocket without impact. It was the aluminium frame that was bending and must have cracked under the stress. In hindsight I should have started putting the phone in my pocket the other way around. Ha ha!
Click to expand...
Click to collapse
I note the replacement screens have come down in price I may have to have a go at a repair.
Sent from my Z2 Plus using Tapatalk