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Hi Heroes
Did you ever have trouble syncing your Hero with your PC? No connection with HTC sync? Only usb connection and access to the SD card? Maybe you got no connection at all? HTC sync couldn't find the driver... Or you actually used to be able to sync, but you can't anymore?
Well, I know how annoying this can be There are a few things you might wanna try. They worked for me...
a) Get HTC sync and install the drivers.
Windows 7 users (like me) will get an additional challenge, but it is doable IF you read this this thread (entirely!)
Remember the HTC Hero sync tab in the notification area trick (mentioned by #19 Magnus in the above thread).
Also remember #7 Daniel Kruschinski comment on restarting the phone.
b) Now, why create my own topic if every answer can be found in this thread? Simple: I DON'T WANT TO RESTART MY PHONE EACH TIME I HAVE TO SYNC!
Question:
Sync works after phone restart (if drivers are installed properly), but stops working after a while... why?Answer:
Because the HTC sync app (called "PC synchronization" or similar) ON THE PHONE stopped working.Question:
Why did the application stop working?Answer:
Because a) it shut down on its own (bug or whatever), or because b) you killed it with a app like Advanced Task Killer (ATK) in order to try to free some memory because your phone was being sluggish...Question:
Why not simply restart that app by going to "Menu" - "Settings" - "Synchronization" - "Sync with PC", since this IS the app?Answer:
...because it doesn't work! You can restart the app after it died, and it will show on ATK, but the syncing WILL NOT work. Weird, but that's the way it is...Question:
So what do I do?Answer:
Don't kill it! Oh, and by the way, if you use ATK, unchecking HTC sync in the program WILL NOT BE GOOD ENOUGH!: ATK will still kill it (!).
You HAVE TO add it to the "Ignore List" in ATK in order to keep it running (long press on the app in the list, then choose "ignore"). Strange, but true... This only applies to HTC sync, as far as I can tell. Don't ask...
A few more things, while we're at it:
- If the events of the calendar OF THE PHONE don't transfer to your Outlook calendar or your Google calendar , read this thread to know why (jr2408 's post).
why, WHY did they do that? Why can't you merge the calendars? Why can't you change the event's calendars after having entered them? At least, the phone remembers your calendar event settings... Uff!
- Here are a few apps you might want to install. They are free, and they are really usefull:
Advanced Task Killer free:
Allows to free memory by shutting down unused background apps. Removes sluggishness - awesome! Remember to use the ignore list for apps like HTC sync and TouchFLO
Quick Uninstaller:
Makes uninstalling apps a one-click operation. Cool!
Y5 - Battery saver:
Fantastic! Turns off the phone's wifi when you're not close to your (or a chosen) Access point. Remembers location by GPS tracking and thus saves you A LOT of battery energy. Try it, really...
3G Watchdog:
Keeps you informed of your Data connection rate (on 3G network, not wifi) and warns you when you reach a certain value. Very useful for those who don't have free unlimited transfer...
aTrackDog:
Keeps your software updated, even if it doesn't come from Android Market.
ASTRO:
An explorer which lets you manage your files.
Barcode Scanner:
Obvious...
Shazam:
Recognizes songs by listening and finds info on the Web. Impressive!
Wifi Analyzer:
Helps you spot the most appropriate Access point if several are in the area...
Sky map:
Helps you identify stars in the sky. Powerful!
AND:
Robo Defense (addictive!); Mario Simulator (laughing guaranteed); OI Flashlight (a "where is the #@! keyhole"-killer); Metal detector (eat that, I-phone braggers!)
If you got cash, don't forget CoPilot for GPS navigation, which allows to DOWNLOAD entire maps and store them on your SD card.
Et voilà! Comments welcome, recommended apps, advices... You tell me!
Questions are welcome, but answers are even more. Share!
Very useful post
very nice thanks!!!!!
My Hero doesnt detect the HTC sync on my Vista. I have never been able to sync with PC. I dont want to sync with PC as sync everything with google. But I need to sync with HTC sync for ROM upgrade. I have tried everything. I tried disablling the antivirus and firewall, put the program on teh Firewall exception list but nothing happnes. says that phone cannot detect HTC sync on computer. I hav downloaded the latest HTC sync from the HTC site. Any suggestions?
Hi all,
This is a little hello from me to you all. Like you all I've had problems with HTC Sync, unable to connect my HTC Hero, which I've only had for three weeks, but it seemly like a long time due to the problems I've had with HTC Sync and time I spend getting it to work with Outlook...
Anyway, I've read a lot of information here and externally i.e. google.com searches. I'm glad to say I've managed to HTC Sync to work..
This is what I did....Oh! I have a Windows Vista Ultimate 32bit, I GUESS this might work with any other installation of Windows, but not sure about Windows 7. If this works, please post here so people have one place to go to find the answer.... cheers.... and good luck!
1) Downloaded Andriod SDK, this was to allow debug USB connection. You can find it here.. http://dl.google.com/android/android-sdk_r05-windows.zip
2) Downloaded HTC sync version 2.0.33 (http://www.htc.com/www/SupportDownload.aspx?p_id=283&cat=3&dl_id=933)
3) As I use my Ipod to sync music, I found Apple also installed Mobile device software, I uninstalled this.
4) Reviewed all software that related to USB and mobile devices and there were a few.... including my trusty HTC Diamond..., UN-installed them all...
5) Rebooted my laptop.
6) Installed SDK to C:\ASDK, then set-up Environment Variable to point to ;C:\ASDK\android-sdk-windows\tools, this is thanks to someone who posted this information on the web...sorry I can't find the reference, but here is my Kudos to you!
I rebooted my laptop...
7) I then installaed HTC Sync, but prior to the install, I stopped Anti-virus software (AVG), disabled my firewall.
8) Did another reboot.
9) Once my laptop was up and running.. ensured my firewall was disabled and disabled AVG, connected my Hero (baby) noticed Windows installed the USB drivers
10) Once the installed was completed, HTC Sync, did not see the phone, now I was pretty pissed at this point, however I wasn't going to give...
11) Whilst my phone was still connected, I decided to power it off and left it off for about 20 seconds.
12) Powered my Hero back on... and then that was it.... Windows found the phone not just USB, HTC Sync, noticed the Hero was connected and started the installation of the drivers, this took a bit of time... do be cool and wait...
12) HTC Sycn, status, conected baby, yeah!....
I setup what I wanted to sych, Contacts, calendar etc. and clicked on sync on the PC....
And it was great seeing this happen....
I hope this bit of information help someONE or someTWO at least... I know how much time I spent on this and if I can help save someONE or TWO save sometime - WoW It make me feel goooood....
Please post if it helps or if it don't...
Cheers and good luck to all
Right click "START". i was having troubles for hours even after all this reading get fed up. Press right click to delete HTC SYNC seen "START" and it went str8 to installation. let tha root begin!!
NotSoSmart said:
Hi all,
6) Installed SDK to C:\ASDK, then set-up Environment Variable to point to ;C:\ASDK\android-sdk-windows\tools, this is thanks to someone who posted this information on the web...sorry I can't find the reference, but here is my Kudos to you!
Please post if it helps or if it don't...
Cheers and good luck to all
Click to expand...
Click to collapse
I am trying to use your method... but I don't quite grasp the meaning of point 6 (sorry for being such a noob, but I am at point of tears as I bough the Hero a few days ago as my first smartphone and now everything that can go wrong during freeing it into better phone, is going just wrooong).
So were do I set this C:\ASDK\android-sdk-windows\tools at? my PC? My SD card? How exactly I do it?
Thanks people for all the post, really... just at the beginning is quite overwhelming
Agnes
Thanks for the post.
I have a question for you guys that it is bugging me... why do you need sync? i've never used it so i don't get its purpose.
Thanks!
1ceb0x said:
Thanks for the post.
I have a question for you guys that it is bugging me... why do you need sync? i've never used it so i don't get its purpose.
Thanks!
Click to expand...
Click to collapse
To be honest I don't know, but apparently it's necessary for installing ROM (following the steps from THE guide). I want to make sure it's working so that I won't get stuck with this problem in the middle of ROMing...
but later today I found my software is not up to date, but for some reason my phone errors with the phone+red triangle screen on, so I cannot update, without it I cannot properly root (even though the Universal Androot says it's rooted), and can't do anything. I am stuck at the moment, and plan to visit some store that claims they can do it for me... I feel disappointed and angry.:crying:
Agnes
Ok, maybe I'm in the wrong place. But here goes.
My phone is trying to send text to paid numbers behind my back. I'm using prepaid so it doesn't work. I get a "You have insufficient funds to send this text" message daily, at random times.
I have no pirated apps. Everything on my phone came straight from the market. However, I've not installed a single one of the apps that was on the recent list all over tech sites.
I'm planning on reflashing with a different rom and changing all the passwords that were stored on my phone.
BUT.
Before I do this, I want to find out which app is causing this behavior. Any Ideas on how to find out what is sending random text from my phone (they don't show up in the messaging app)
viogrep said:
Ok, maybe I'm in the wrong place. But here goes.
My phone is trying to send text to paid numbers behind my back. I'm using prepaid so it doesn't work. I get a "You have insufficient funds to send this text" message daily, at random times.
I have no pirated apps. Everything on my phone came straight from the market. However, I've not installed a single one of the apps that was on the recent list all over tech sites.
I'm planning on reflashing with a different rom and changing all the passwords that were stored on my phone.
BUT.
Before I do this, I want to find out which app is causing this behavior. Any Ideas on how to find out what is sending random text from my phone (they don't show up in the messaging app)
Click to expand...
Click to collapse
Install a android antivirus and firewall like Lookout.
Sent from my GingerBread Eris using XDA App
lookout finds nothing. All the other AV software fails to install. "Unknown error -18"
i have plenty of free space.
viogrep,
I wrote a novel, but then thought I should just ask a few preliminary questions:
Q1) does the error message contain any useful "hints", such as the destination number ?
Q2) if you use a logcat - capturing app, does anything show up in the logcat right around the time the message is generated which might provide some further clues?
There's a lot of different techniques you can use, but they require a bit of effort - not only to perform, but to explain, too.
Q3) Are you willing to post up the output of the "ps" command to a pastebin?
Q4) What apps on your phone request "SEND_SMS" privileges? You can find out with
Code:
strings /data/system/packages.xml > /sdcard/strings-pkgs-xml.txt
and then poking through the "strings-pkgs-xml.txt" file. When you see (for instance)
name="android.permission.SEND_SMS"
the immediately prior package is what requested it. Either that or you can do something tricky like
Code:
strings /data/system/packages.xml | awk '/<package name/{pkg=$2;}; /_SMS/{print pkg, $2;}'
bftb0
1. No destination number in the error. Sorry.
2. Also, no clues in logcat from what I've seen.
3. PS > http://pastebin.com/iUAfP9Yb
4. Besides the default gapps, the only other app with SEND_SMS priv. is Koxx Pure Messenger. (Purchased from the market, Have had for awhile, the sms sending is new)
Going to try to call my provider and see if I can get the number that's been denied because of funds.
*edit* No luck with provider.
I'd really like to know whats doing it so I don't install the same app once I flash. Luckily I keep nothing important on my phone. Its gmail account is actually a duplicate with my original forwarding to it. I'm a tiny bit overprotective over my email(address). :x
viogrep said:
4. Besides the default gapps, the only other app with SEND_SMS priv. is Koxx Pure Messenger. (Purchased from the market, Have had for awhile, the sms sending is new)
Click to expand...
Click to collapse
I know that it isn't necessarily this simple, but if that really is the only other app besides the GAPPs with SMS priveledges, especially coupled with the knowledge that the SMS capability is new, I think you have your answer.
If you tried a new ROM and restored all but that one app, and the problem never happens again then you can be 95% sure. Only way to be 100% sure is that after a certain length of time without a problem (a week?) you reinstall Koxx and then if the problem starts happening again.
I looked through your "ps" listing.
Didn't see anything too obvious sticking out at me; there were a couple of non-market apps running though. I know that there is no theoretical reason why non-market apps would be malicious - on the other hand, I sort of wonder why they are not on the market... you know what I mean? What is stopping them? (In the case of Tubemate - which was actually kicked off of Google's market, my suspicions are even higher. I realize it was not kicked off because of malware; but still...)
These were the only processes that were either not on my phone, or I didn't really recognize.
Code:
com.dylan.tube = [Non-Market App] Tubemate
com.gau.golauncherex.notification = GO Launcher EX (READ SMS)
com.levelup.beautifulwidgets = Beautiful Widgets (LevelUp)?
com.revsodev.volumecontrol = [Non-Market App] Volume Control (Cyrket?)
com.swype.android.inputmethod = Swype?
com.tencent.research.drop = QQPlayer (no perms req'd?)
net.bajawa.battery = BattStatt (no perms req'd?)
org.sipdroid.sipua = Sipdroid VoIP + video
The Road Warrior has an idea which is sort of useful; but I'll modify it to use binary division.
Start with a freshly installed, clean ROM, and only install half of your apps. (I would put all of your most frequently used apps in the first half, and delay any non-market apps as long as possible). Here's how this goes:
- if the "half" you put on the phone is trouble-free (long enough to know the SMS popup thing is not going on), then, install half of the remaining apps, and wait again to see if there is a problem.
- if the "half" you put on the phone develops trouble, then you know that the problem app is in that group. Wipe the phone and re-install all prior "halves" (that caused no trouble), but split the current half (the group containing the suspect app) in half, and only install that. Proceed in this fashion until you are down to the app which causes the trouble.
If you have 128 apps on your phone, and you wait 1 day between installations, it will take 7 days to find the malicious app. (And if you don't get a failure within the first two days, your phone will have 3/4s of it's apps installed - that's not too bad).
The thing is though, even if you had an app compromise your phone, it might not be an "app" that is doing the dirty work any longer. For example, the most recently discovered malware ran rooting exploits against the device, and once successful, downloaded and installed "other stuff". That "other stuff" could be native binaries. So, examining permissions in the system manifest doesn't necessarily guarantee that you have exhaustively looked at your phone, or discovered all possible means of interacting with the SMS system.
It might be "just an app", though - and if it were me, the first ones that I would suspect are non-Market apps, or apps that *cough* got downloaded from "freeware" sites.
Thanks for the responses. I actually did a fresh flash last night. First thing I installed was tubemate (running through non market apps) and it did it. Ironically I added some money to my account to see if I could get the number it was trying to text. Apparently it still couldn't go through.
Sent from my FroShedYo V10-ERIS using XDA App
I had a game from a Chinese developer that stole my gmail. Log into yours from the website and see if you get a red warning.
Sent from my GSBv1.9 ERIS using XDA App
viogrep said:
Thanks for the responses. I actually did a fresh flash last night. First thing I installed was tubemate (running through non market apps) and it did it. Ironically I added some money to my account to see if I could get the number it was trying to text. Apparently it still couldn't go through.
Sent from my FroShedYo V10-ERIS using XDA App
Click to expand...
Click to collapse
I'm always amazed when something I suggested actually works. LOL. It's just that I'm used to things being more complicated than I hope.
Glad you figured out the trouble!
Thanks bt and RW for the help.
As far as the gmail thing... I use a different gmail address on my phone with email forwarded (different pass)...
If it gets taken I just stop the forwarding and make a new one. Makes things a more simple. Sure, they can see past emails, but they cant request passes/info from other sites... (I also monitor the login IPs in gmail, religiously. Just a habbit.)
viogrep said:
Thanks bt and RW for the help.
As far as the gmail thing... I use a different gmail address on my phone with email forwarded (different pass)...
If it gets taken I just stop the forwarding and make a new one. Makes things a more simple. Sure, they can see past emails, but they cant request passes/info from other sites... (I also monitor the login IPs in gmail, religiously. Just a habbit.)
Click to expand...
Click to collapse
You're welcome. You could just change your password from the web if your phone gets stolen.
Especially since it's the gmail address you use on your phone that everything is sync'd to, not the one that's forwarding to it. So if you got another Android phone you'd lose all your contact info and bought and installed apps info, calendar and such. Unless you sync them manually which is so much harder in my experience.
Or you could use one of the many free apps out there that would let you remotely do many things to your phone. Turn the GPS on, triangulate your phone, make your phone scream, do a factory reset to erase everything...
Just a suggestion.
Hi, I write because every time I reboot, I get the smart twice an error message: The Java program box has been arrested. Gives twice until it has given the second and I have not answered yes, it seems jammed the display, after all the great. The fact is that I do not know that stuff is on the list of app is there but you do not see the version, can I uninstall or is it important?
I write because maybe will happen to someone else, you never know.
Turning on the internet I may have discovered what it is. Should be a program that would be able to afford to play with the games .Jar on Android (old games nokia) and I seem to recall that I had put something in order to obtain this result, it's very old, I take it back for sure for a few months, I wonder why only now starting to annoy, perhaps an incompatibility. I do not need and I still removed without damage.
So I've had the HDX 8.9" for a while and in general I love it. But there are some things about it that I don't like, and find myself wishing that I'd picked up an iPad Air instead of the HDX. I'm not sure what the current status of things is, but the fact that there's still a sticky post here saying there isn't a good way to recover bricked units doesn't fill me with a lot of confidence. OTOH, maybe the problems I face are resolvable without having to root the unit entirely.
1) Restricted to the Amazon App store. There's a bunch of apps that are just way out of date (Trillian, looking squarely at you...) or not present on the Amazon app store. I've worked around this to some extent by loading up the 1Mobile Market store. This allowed me to get the newer version of Trillian, Chrome, Bluejeans, and such installed. But even apps that work in general have some gaps; for example Chrome works fine as a browser but I can't sign in to sync up my bookmarks and such... it crashes the app when I try to do that. Perhaps there's a better market than 1Mobile that I should be trying instead, since getting Google Play up and running would require a full root to my understanding?
2) Notifications. The notification system on the Kindle sucks. On the iPad I had, which I was using before I got the Kindle, an incoming IM or such would flash a banner across the top of the screen before going to the standard system bar up top as an indicator. This doesn't happen on the Kindle. Worse yet, if I'm doing something like watching a TV episode, I often will not actually hear any sound come through for a Trillian notification, and will only realize that I got a message after the episode ends. I'm not sure if this is specifically a Trillian-related sound issue, and perhaps I should try another IM client on the Kindle, or if there's possibly an app that will work that will help me get an on-screen display for incoming notifications when I'm doing something that hides the notification bar, like reading a book/Marvel Unlimited or watching a video.
3) Growl support. On the iPad I ran an app called Prowl that would receive forwarded Growl events from my Mac. This allowed me to get notifications from IRC/Hipchat/etc that come from my laptop but ping my tablet. As I'm partially disabled due to arthritis, I take various breaks throughout the work day when my back or such starts acting up, and I try to stay connected to my coworkers and family using the tablet. I found a few assorted Growl-related apps around, but can't seem to find any that work on the Kindle.
4) Google Authenticator / Authenticator plus. I used to use GA on my phone (Droid 4) and then switched to Authenticator Plus, as it stores the info for the accounts in Dropbox so you can have multiple devices generate codes. However, I can't find that even on 1Mobile. (The plugins for it seem to be there but not the main app?) Thoughts around this would be helpful, though it may tie into #1.
5) Email. I really dislike the native email client. The Android and iOS Gmail apps are really solid and do what I want them to do. At one point I found out how to sideload enough APKs to get the Android Gmail app working, but that kept generating weird app crashes (some of them the Google libraries like Google Service Frameworks, some of them actual apps, like it was crashing Trillian when the library crashes popped up). Eventually I uninstalled those and went back to using the native client. I'm not sure if there's a better way to get Gmail sideloaded at this point that doesn't do that (as this was something I did right when I got the device, not long after they came out), or if there's another app that works well with Gmail. Specifically, I don't want it to take forever to download my mail. I'd rather have a list of sender/subjects with no message preview and have the message get pulled up when I touch it, than have to wait for it to download the message contents for everything up to the message I want before I can tap into it and have the message display. (If you tap into the message before the download completes it seems like the native client won't refresh the message when it is downloaded, which is just... crap.)
I'm no slouch with tech (I'm a Unix Systems Administrator by trade), and I have access to Win 7, Linux, and OSX Mavericks machines to do whatever is needed, but I'm definitely not an Android wizard. I did root my Nook Color back in the day, and the wife's, so I'm familiar with the kind of process to go about things, but I'm very wary of bricking a very expensive piece of hardware. (I've got the 64G model, ostensibly so that I could have video content downloaded locally if desired, to have lots and lots of books loaded on the device, and for games. However, several of the games that I was playing on iOS aren't available on the Amazon store but do have Google Play versions. When all is said and done, I really like the Kindle as a device, but I am getting rather annoyed by some of the software side of things that just are non-existent issues on the iPad.)
stormerider said:
4) Google Authenticator / Authenticator plus. I used to use GA on my phone (Droid 4) and then switched to Authenticator Plus, as it stores the info for the accounts in Dropbox so you can have multiple devices generate codes. However, I can't find that even on 1Mobile. (The plugins for it seem to be there but not the main app?) Thoughts around this would be helpful, though it may tie into #1.
Click to expand...
Click to collapse
Actually I found that this was available as a native app (surprisingly so!), so this item is a non-issue.
stormerider said:
OTOH, maybe the problems I face are resolvable without having to root the unit entirely.
1) Restricted to the Amazon App store...
...I'm no slouch with tech (I'm a Unix Systems Administrator by trade), and I have access to Win 7, Linux, and OSX Mavericks machines to do whatever is needed, but I'm definitely not an Android wizard.
Click to expand...
Click to collapse
Quit being afraid of root, there's no reason for it.
People are getting in trouble here because they haven't done much reading before they plunge in, and because they are messing with Safestrap and trying to install ROMs on a device with a locked bootloader. This is different than rooting, which is actually a pretty trivial and non-risky procedure, even for a nonslouch, nonwizard,
Follow instructions here and most of your problems will vanish:
http://forum.xda-developers.com/showthread.php?t=2787813
earlgrey_44 said:
Quit being afraid of root, there's no reason for it.
People are getting in trouble here because they haven't done much reading before they plunge in, and because they are messing with Safestrap and trying to install ROMs on a device with a locked bootloader. This is different than rooting, which is actually a pretty trivial and non-risky procedure, even for a nonslouch, nonwizard,
Follow instructions here and most of your problems will vanish:
http://forum.xda-developers.com/showthread.php?t=2787813
Click to expand...
Click to collapse
Thanks. Went ahead and did that, and got the play store working. Any thoughts about the notification system post-rooting?
stormerider said:
Thanks. Went ahead and did that, and got the play store working. Any thoughts about the notification system post-rooting?
Click to expand...
Click to collapse
Congrats. A firm step on the way to wizardom!
Native heads up notifications are a feature of a more advanced version of Android than the one we are chained to here. Otherwise, there are many apps that provide notification enhancements, but I don't have much experience to offer. Perhaps others may chime in to help with that.
New to the forums. I just installed WhatsApp for the first time and was able to get chatting with certain people only. Afterwards, I just logged in to desktop whatsapp and uninstalled it on my phone only to realize I can not use it without having it installed. Is there any way to trick WhatsApp into thinking the number associated with the device has the app? How would I even begin to fix this issue?
Try with an android emulator, may have a bit of better luck. Install WhatsApp on the emulator and verify it with your phone number. I haven't personally tried this, but this should work if you need to run any mobile app on your computer you can use this method.