I just updated to the current Alltel 6800 ROM. After setting up the phone and doing a hard reset, I noticed I have no data connection. I put in my#@alltel.com in the connection settings for the Alltel wireless connection. Tried *228 to update either the PRL or activate the phone, but get a message that programming could not be completed. I've tried to ##775 and ##778, but 000000 is not accepted when I'm asked for the unlock code. Any suggestions?
just got off the phone with Alltel
They had no idea what was going on. I spoke with their level one and two reps and they referred me to the insurance replacement number (glad I paid for that!). It's weird since I can make and receive calls on the phone.
**228 Not working
I upgraded to the new Alltel ROM and am having a problem when I dial **228 I can't do either option '2' or option '3'. I am able to receive and send calls and my data connection works fine, but I've got a flashing triangle on the today screen saying that I'm roaming. I talked to Alltel and they didn't give me any help. Does anyone know what I'm doing wrong?
Thanks,
Keir
Keir333 said:
I upgraded to the new Alltel ROM and am having a problem when I dial **228 I can't do either option '2' or option '3'. I am able to receive and send calls and my data connection works fine, but I've got a flashing triangle on the today screen saying that I'm roaming. I talked to Alltel and they didn't give me any help. Does anyone know what I'm doing wrong?
Thanks,
Keir
Click to expand...
Click to collapse
Are you performing **228, or *228? If so, that's your problem right there. You only need to dial with one "*".
Verify what's the PRL version in your phone. If you're area has EVDO it should be 40036, if not, it should be 30031.
Keir333 said:
I upgraded to the new Alltel ROM and am having a problem when I dial **228 I can't do either option '2' or option '3'. I am able to receive and send calls and my data connection works fine, but I've got a flashing triangle on the today screen saying that I'm roaming. I talked to Alltel and they didn't give me any help. Does anyone know what I'm doing wrong?
Thanks,
Keir
Click to expand...
Click to collapse
If you can't get it working from Gelial's instructions, you may also want to check the SID in EPST. After I upgraded and activated, it still didn't set my SID correctly for whatever reason so I was roaming all the time. You can manually go in and change it in EPST assuming you wrote it down beforehand.
kirzan said:
They had no idea what was going on. I spoke with their level one and two reps and they referred me to the insurance replacement number (glad I paid for that!). It's weird since I can make and receive calls on the phone.
Click to expand...
Click to collapse
Sounds like somethings not setup right in EPST but if you can't get in.... that's a whole other issue. I didn't have any problem with the upgrade changing my unlock code, I did see this in the past with the Sprint upgrades though. You may want to try GetSPC to see if the MSL code it generates for you works. It may be worth a shot...
Related
I have a Verizon 6800 and being stupid I installed the 3.16.651.0 Sprint Rom on my phone. I reverted back to the original Verizon stock rom with no problem and I'm back on the Verizon network.
But now I have installed DCDs Verizon beta 2.0 rom with the new radio and somehow I am stuck on Sprints towers again. I can tell because it tells me *228 isn't a valid feature code.
My guess is that the "unofficial" Sprint Rom wrote something to the phone that the new radio rom refers to when installed. Is there a way to get it to the Verizon network with the new rom and radio installed?
ryotgz said:
I have a Verizon 6800 and being stupid I installed the 3.16.651.0 Sprint Rom on my phone. I reverted back to the original Verizon stock rom with no problem and I'm back on the Verizon network.
But now I have installed DCDs Verizon beta 2.0 rom with the new radio and somehow I am stuck on Sprints towers again. I can tell because it tells me *228 isn't a valid feature code.
My guess is that the "unofficial" Sprint Rom wrote something to the phone that the new radio rom refers to when installed. Is there a way to get it to the Verizon network with the new rom and radio installed?
Click to expand...
Click to collapse
try and load a verizon PRL.
dcd1182 said:
try and load a verizon PRL.
Click to expand...
Click to collapse
Thanks for responding. But I am having trouble locating one. Do you have a link to a download?
I found a PRL from 2004, would that be too old?
Try here: http://www.corolada.com/prl/
JimSmith94 said:
Try here: http://www.corolada.com/prl/
Click to expand...
Click to collapse
Thank you so much
Fantastic, I am back on the Verizon towers for phone calls.
But now when I try to use the data I get an error:
Error Code: 11
PPP Connection Error
Any clues how to get data back?
ryotgz said:
Fantastic, I am back on the Verizon towers for phone calls.
But now when I try to use the data I get an error:
Error Code: 11
PPP Connection Error
Any clues how to get data back?
Click to expand...
Click to collapse
maybe try a hard reset then dial "*228"?
TopGun2000 said:
maybe try a hard reset then dial "*228"?
Click to expand...
Click to collapse
I tried that and still the same error. I even put the Stock Verizon Rom on and same thing.
ryotgz said:
I tried that and still the same error. I even put the Stock Verizon Rom on and same thing.
Click to expand...
Click to collapse
When I was still w/ vzw, I once logged into my online account and disabled/enabled my data feature to make it work ... give it a shot
Try this to see what your settings are
1. ##778
2. View
3. View Info soft key (bottom left)
4. Modem settings
this is what i have
slot cycle index 2
Preferred serving Auto
Preferred Mode Auto
Hdr Hybrid Enable
Clear mru No
5. View info again
6. Data Parameters
Packet Dial #777
then cancel
if all of that is right then go to settings and set up a new conn. if you need help on that just let me know
if any body else thinks of any thing else please let me know to.
s10onn2o said:
Try this to see what your settings are
1. ##778
2. View
3. View Info soft key (bottom left)
4. Modem settings
this is what i have
slot cycle index 2
Preferred serving Auto
Preferred Mode Auto
Hdr Hybrid Enable
Clear mru No
5. View info again
6. Data Parameters
Packet Dial #777
then cancel
if all of that is right then go to settings and set up a new conn. if you need help on that just let me know
if any body else thinks of any thing else please let me know to.
Click to expand...
Click to collapse
All of my settings are setup just like yours. When I was on the phone with Verizon we created two new connections and didn't work either.
To rule out being a tower refresh issue, I am going to put a non-pda phone on my account then put the 6800 back on.
ryotgz said:
All of my settings are setup just like yours. When I was on the phone with Verizon we created two new connections and didn't work either.
To rule out being a tower refresh issue, I am going to put a non-pda phone on my account then put the 6800 back on.
Click to expand...
Click to collapse
Ok that didn't work either. So it is something definitely on the phone itself. Any ideas anyone?
AKEY?
are you getting an authentication error when dialing *228 or *86? If so, then your AKEY is probably blank. You'll need to contact VZW for it. I might have to call them again cause me being an idiot didn't write it down when I called them for it the 1st time.
I'm getting authentication errors again and lo and behold, my AKEY is missing. I didn't even do a hard reset or flash another rom/radio. Weird.
I'm getting the same error now. I just got my A-Key refreshed from VZW tech support, but now I can't connect to the data network.
Same error here. I updated to new Sprint rom and DCD 3.0.1..
I think i messed up the first time and let Sprint customizations run. I have tried to flash back to original vzw rom, but still can't connect to data network. I have had vzw gen new A key and refresh my data package.
Anyone have a solution for this?
Vancelot said:
Same error here. I updated to new Sprint rom and DCD 3.0.1..
I think i messed up the first time and let Sprint customizations run. I have tried to flash back to original vzw rom, but still can't connect to data network. I have had vzw gen new A key and refresh my data package.
Anyone have a solution for this?
Click to expand...
Click to collapse
Search my posts from 3/11. I posted a solution.
Geckotek said:
Search my posts from 3/11. I posted a solution.
Click to expand...
Click to collapse
I can't find a solution for re-flashing the radio - what did you do there?
I think you did flash the Sprint rom - and let the customs run - are you fully resolved there (*226, epst @ 000000 etc...)?
josh77b said:
are you getting an authentication error when dialing *228 or *86? If so, then your AKEY is probably blank. You'll need to contact VZW for it. I might have to call them again cause me being an idiot didn't write it down when I called them for it the 1st time.
I'm getting authentication errors again and lo and behold, my AKEY is missing. I didn't even do a hard reset or flash another rom/radio. Weird.
Click to expand...
Click to collapse
Just for sanity, the AKEY is always blank. You can't see it after you enter it on Verizon. You also can't re-use it. It's a one shot deal.
I have had this error regardless of any rom (DCD or NexVision). The issue is not being able to connect the vzw network. I don't receive it when I am on wifi but I do if there is a wifi I cannot connect to due to a security key. BTW I have a data block. I phoned support once on the issue and that is the best they could do. Sorry if this isn't helpful.
Carrier: Alltel
Started with WM5 ROM.
Flashed to DCD's 2.1 WM6 ROM last week, no issues noted.
Yesterday flashed to 2.2 WM6.1 ROM and now whenever I get a data session going in a strong EVDO area I get dropped down to 1x when the data session finishes connecting?
I've moved back to 2.1, used no2chems 6.1 ROM and back to DCD's 6.1 ROM. Same problem all around now.
Radio problem maybe? Or user? If radio, anyone get me a link to the original 1.4?
Thanks in advance if anyone has any tips, I've tried looking around but only find people with MMS or other issues.
---------------------
This solution apparently only works for Alltel customers, if anyone finds solutions for Sprint/Verizon/Telus I'll add the solution to this post.
ALLTEL:
1. Enter EPST (##778), Edit (password= 000000).
2. View Info (left soft key).
3. Choose the "Security" item.
4. In the "HDR AN AUTH Password(LONG)" field, click to highlight.
5. Menu (right soft key), Edit
6. In the "Value" field, enter your Hex ESN (make sure all characters are CAPITAL, lowercase will FAIL).
7. Ok. Menu. Ok to save, then reset.
--------------------------------------------
SPRINT:
MADMARTlGAN said:
Hey in case you guys are still having problems with this, I can tell you what worked for me with Sprint.
You'll need your unlock code, if you don't have it, you've gotta get it from either Sprint or from one of the tutorials i've seen floating around here and other forums.
1. Sync your titan to back up your data.
2. ##786# Choose edit, enter your unlock code, then choose menu>restore. This will reset everything to factory settings.
3. Reset
3. ##UNLOCKCODE# Again choose edit.
4. Both MDN and MSID should be your wireless number (this was confirmed by Sprint T2 tech support)
5. Reset
6. Call your voicemail to make sure your phone service is working.
7. Connect to the internet. It should trigger IOTA/Provisioning and then EVDO should be working.
8. Resync your **** and you're good to go.
Hope this helps, it worked for me.
Click to expand...
Click to collapse
I think with Alltel you get 1x when roaming. Do *228 option 3 < Thats to activate your phone if you haven't already
Then do *228 option 2 to update your roaming preferences which ridded me of roaming in coverage area!
Americanmetal said:
I think with Alltel you get 1x when roaming. Do *228 option 3 < Thats to activate your phone if you haven't already
Then do *228 option 2 to update your roaming preferences which ridded me of roaming in coverage area!
Click to expand...
Click to collapse
Thanks for the response, I've been through that already and same results...
I even went back to the stock Alltel ROM and Radio, same thing.
With PRL 30029 AND 40029...
Oh well, I'll figure something out as I love the speed of DCD's 2.2!!!!
jake1s said:
Yesterday flashed to 2.2 WM6.1 ROM and now whenever I get a data session going in a strong EVDO area I get dropped down to 1x when the data session finishes connecting?
Click to expand...
Click to collapse
Did you check Start->Settings->Personal->Phone->Services->Mode of Operation to make sure it wasn't set to 1X only? I think that was the default setting on my phone.
I had this same problem, and then I reflashed with the 3.16 sprint rom twice and it went away.
Appreciate the responses, but I don't have the "Mode of Operation" on my Alltel 6800. And I've reflashed all kinds of ROMs with no luck...
Thanks for the ideas though...
jake1s said:
Appreciate the responses, but I don't have the "Mode of Operation" on my Alltel 6800. And I've reflashed all kinds of ROMs with no luck...
Thanks for the ideas though...
Click to expand...
Click to collapse
With the newest Advanced Config app, you can unhide the "mode of operation" option in there. I got it from here somewhere, do a search. I doubt this is your issue. I had this problem yesterday with Sprint. I got data in 1xRTT, but not EVDO. I ended up calling Sprint and they had to deactivate and reactivate the internet services on my phone. Immediately it worked like a champ.
I had this problem also and was able to take care of it by going into EPST (##778) and going under the security settings and putting the ESN Hex Value of Your Phone under the HDR Password. Mine got lost whenever I upgraded the radio. This will allow you to lock back onto the EVDO network
corwinb said:
I had this problem also and was able to take care of it by going into EPST (##778) and going under the security settings and putting the ESN Hex Value of Your Phone under the HDR Password. Mine got lost whenever I upgraded the radio. This will allow you to lock back onto the EVDO network
Click to expand...
Click to collapse
THANK YOU! THANK YOU! THANK YOU!
That did the trick (after I did it a second time and made the letters capital) and now I'm cruising EVDO style!!
Thanks!!!!
Hi I have this same issue.
i typed ##778 send
and get the view, edit , and cancel options.
do i find the hdr password under the edit?
when i choose edit, i get a password prompt and i do not know the password.
i am on dcd rom 2.2.0
i edited mine, and it does get on ev instead of 1x so i was glad but when i opened ie i cant get a data connection up now at all???
corwinb said:
I had this problem also and was able to take care of it by going into EPST (##778) and going under the security settings and putting the ESN Hex Value of Your Phone under the HDR Password. Mine got lost whenever I upgraded the radio. This will allow you to lock back onto the EVDO network
Click to expand...
Click to collapse
I just checked and I have a bunch of garbled characters in this spot. Does anyone else see something like this?
What did you guys have in that slot before you added your esn hex number?
the password you need is unlock code you can only get from sprint.
i also had the weird characters, i edited these out with my esn hex as mentioned and now i cant get a data connection at all, i get an error that i cannot connect. Anyone with any idea on what i can do?
I thought of downgrading the radio and then installing this one again and starting from scratch any better ideas?
My HDR password is also extended ASCII characters, has been for every ROM version I have run, and I get EVDO and on the Internet as well. I thought that was a problem when I had no data connection from a previous ROM, but it wasn't.
What worked for me was to go all the way back to the official 2.17, then to the leaked 3.16, etc. I made sure everything was set up and working properly on each version before moving on to another ROM.
excess4 said:
the password you need is unlock code you can only get from sprint.
i also had the weird characters, i edited these out with my esn hex as mentioned and now i cant get a data connection at all, i get an error that i cannot connect. Anyone with any idea on what i can do?
I thought of downgrading the radio and then installing this one again and starting from scratch any better ideas?
Click to expand...
Click to collapse
not true there is a program to find out the msl code for your phone if i was on computer i would give u guys the link
aatreya said:
I just checked and I have a bunch of garbled characters in this spot. Does anyone else see something like this?
What did you guys have in that slot before you added your esn hex number?
Click to expand...
Click to collapse
Again, I'm on Alltel so maybe for some unknown reason there is more to it for you Sprint users.
But, my MDR Password field was goofy stuff, deleted it and put in my Hex ESN in ALL CAPITALs and I stay at EVDO when my data connection is made now.
Deleted MDR PASSWORD and put esn hex, internet not working
ok guys i messed up pretty badly and deleted the MDR password and put my esn hex instead and now i cant get on the net.
I have an HTC TITAN running DCD 2.2 and latest 3.27 radio
any suggestions on how to get the password back????
aatreya said:
I just checked and I have a bunch of garbled characters in this spot. Does anyone else see something like this?
What did you guys have in that slot before you added your esn hex number?
Click to expand...
Click to collapse
yes i also have a bunch of giberish in there. i am afraid to change it becuase there will be no way for me to put that giberish back in there with all those weird looking characters.
i found the edit password which was a bunch of 00000 as many as the field would take
and i understand some people now get ev but no data connection now. i am on verizon and i dont know if that will happen to me as well.
my connection now says ev and doesnt change back to 1x anymore so i am going to leave this as is for now and not change it.
also my a-key is blank if that makes a difference. phone works fine though.
whatbish said:
ok guys i messed up pretty badly and deleted the MDR password and put my esn hex instead and now i cant get on the net.
I have an HTC TITAN running DCD 2.2 and latest 3.27 radio
any suggestions on how to get the password back????
Click to expand...
Click to collapse
you mean hdr password right? I did not see an mdr password listed anywhere
Hi all i need help on Mogul. Originally its on Sprint then read a lot of upgrading process and finally did it. I did the RUU for alltel and everything works fine. The only thing is that i cant take out the roaming indicator. At first i was thinking its probably because of the PRL, but NO i got the latest PRL for alltel. Checked out the EPST settings and checked everything. I found out under Modem settings--Preffered Serving system-- Values are"Automatic, Roming only, Sprint Only." How do you take Sprint Only out? How can i make it fully work for Alltel? thanks.
I would try reflashing the Radio which would completely wipe out your settings then reprogram it for Alltel. I would think IOTA or something pre-filled in those settings.
Remember to *228, option 3 then dial *228 again and then option 2.
xweaponx said:
Remember to *228, option 3 then dial *228 again and then option 2.
Click to expand...
Click to collapse
thanks for the replies. xweaponx do you also have a value in your SCm of 42? What ROM should i use to fully erase everything on it?
One more thing i read somewhere that alltel just uses 800Mhz in some states. Due to this whenever i change my my phone settings to home only i loose my signal eventhough i have the correct system id. I;m doing this because i really wanted to take out the roaming indicator. Am i doing something wrong?
I've since solved my boot screen issue. I've installed :
dcd 3.2.5
Titan_Radio_ROM_3.42.30
dcd USCC Carrier 20080801
I have no data connection, I deleted it says my username and password are incorrect. I've tried every combination of my 10digit number and uss.net that I can think of. I've also reinstalled the uscc carrier cab, did the *228 and a soft reset. I can connect for 2 kilobyts then after that I can't connect. I'm not finding much on these forums to help me out. Does anyone have any ideas?
additional info
Sorry, the phone is a USCC 6800
hey just to let you know I have the 6900 and I dial #777 not sure if u wanna try that
I've had the same problem everytime I change ROMS. I have Verizon and found after I've "activated" the phone using the *228 then option 1, I then do *228 and option 2 (update my roaming capabilitys). That has always enabled my data connection.
kmanuel74 said:
I've had the same problem everytime I change ROMS. I have Verizon and found after I've "activated" the phone using the *228 then option 1, I then do *228 and option 2 (update my roaming capabilitys). That has always enabled my data connection.
Click to expand...
Click to collapse
If that doesnt work and you have an old cell phone around you can swap the ESN's on VZW's web site under customer service. When you do this you reset all the security information for the handset. I find this way to be the quickest method that has never failed. I use it so much I have the other ESN almost memorized!~
Scott
k3an said:
I've since solved my boot screen issue. I've installed :
dcd 3.2.5
Titan_Radio_ROM_3.42.30
dcd USCC Carrier 20080801
I have no data connection, I deleted it says my username and password are incorrect. I've tried every combination of my 10digit number and uss.net that I can think of. I've also reinstalled the uscc carrier cab, did the *228 and a soft reset. I can connect for 2 kilobyts then after that I can't connect. I'm not finding much on these forums to help me out. Does anyone have any ideas?
Click to expand...
Click to collapse
Run EPST and make sure that your PPP user name and password in there are correct.
If you didn't back up your phone's programming with QPST before and after flashing there is a chance that your EPST information is corrupt which would cause data to not work.
You will need your SPC/MSL in order to access EPST. You can try 000000 if nothing else works, and if it is 000000, you will need to set it back to the correct SPC/MSL otherwise *228 won't properly update your phone. Also USCC doesn't offer an option 1 or 2 after dialing *228, they don't have an OTA reprogramming of their phone.
If those changes don't work, you can try posting your entire EPST on here (removing any personal info, i.e. phone #, ESN, etc) and one of us USCC folks can compare it to ours and let you know what other areas look corrupt.
This is the one downside to USCC customers, we have to take extra steps while programming our phones to get them up and running, luckily it's a one time thing, once the phone is flashed the first time, these settings stick.
BTC
So I got an eris from my buddy and was never able to activate it thru *228 but was able to get my phone number on it by going into ##778 and inputting my number. I wanted data so was messing around trying to figure out what i needed to change and i have nothing in any password boxes for HDR AN AUTH or PPP.
When I go into my phone settings my mobile network always says turning on.
u gotta activate the phone.
thats the only way i kno of a fix
so if *228 isnt working how would i go about doing that?
log in to vzw online..type in the esn and BAM! automatic activation
haha, when i do that it says its already activated
wait..are u trying to get a data plan with no data plan activated on the acct?
lol, nope, got a data plan, got the esn on my account- literally have my phone number on the phone and can call, text just no data and have never been able to do *228 to program the phone
call up vzw tech support, ur problem will be fixed in 10min.
So verizon said my phones esn is active on another line, the friend i got it from had it on pageplus and i just had pageplus check the esn and they say its clear...any ideas or am i just out of luck
try to get in contact with pageplus and have them remove it from the acct..and then 3way vzw and have them confirm it..
other than that..i have no idea what would work for u.
this is a provider issue now..nothing we can do here.