ok this is what i did....i started from stock rom and upgraded my radio and rom to the newest available from dcd ( dcd 3.2.5 and Radio ROM 3.42.50).......i ran the verizon carrier CAB and for some reason when i dial #228 or any other kind of numbers for verizon it rings and goes to the recorded sprint guy giving me an error....any body know why???
you *MIGHT* have to soft-reboot first, I'm not sure.
Actually wait - did you say Sprint guy?
scrawnyb said:
you *MIGHT* have to soft-reboot first, I'm not sure.
Actually wait - did you say Sprint guy?
Click to expand...
Click to collapse
yea the spring guy, you know how they have different people for each service, like we have the lady for verizon and there is that guy for sprint?....well i am getting error messages from him
it might be a A-key issue, but i never heard of a sprint guy on a verizon network *228 phone call.. you pressed *228 and not #228 right?!?!
madjokeer said:
it might be a A-key issue, but i never heard of a sprint guy on a verizon network *228 phone call.. you pressed *228 and not #228 right?!?!
Click to expand...
Click to collapse
yep im doin *228....and i just got a new a-key and everything from verizon before i upgraded....the first time i ever got on sprints network was when i accidently let the customizations run when i had to use their official rom update to upgrade my radio a few months ago and i found that i could still make phone calls and texts but had no data....and since the signal was significantly better i kept it that way when i put dcds rom on my phone.....well since this new radio releases people have been saying they get better signal so i wanted to test it and started from scratch but somehow i am on sprints network still and i havent let any kind of customizations run at all
bump...........
colton1118 said:
yep im doin *228....and i just got a new a-key and everything from verizon before i upgraded....the first time i ever got on sprints network was when i accidently let the customizations run when i had to use their official rom update to upgrade my radio a few months ago and i found that i could still make phone calls and texts but had no data....and since the signal was significantly better i kept it that way when i put dcds rom on my phone.....well since this new radio releases people have been saying they get better signal so i wanted to test it and started from scratch but somehow i am on sprints network still and i havent let any kind of customizations run at all
Click to expand...
Click to collapse
you let the customizations run... thats why.
Your phone is 'stuck' on Sprint's network until you relock, flash back on the Verizon stock ROM, and get a DMU/data reset.
The first part is easy, but getting them to do a DMU reset for your data (if you even need it, which isn't clear at this point) is kind of a pain in the ass from what I've heard.
See this link:
http://forum.ppcgeeks.com/showthread.php?t=21161
scrawnyb said:
you let the customizations run... thats why.
Your phone is 'stuck' on Sprint's network until you relock, flash back on the Verizon stock ROM, and get a DMU/data reset.
The first part is easy, but getting them to do a DMU reset for your data (if you even need it, which isn't clear at this point) is kind of a pain in the ass from what I've heard.
See this link:
http://forum.ppcgeeks.com/showthread.php?t=21161
Click to expand...
Click to collapse
i didnt let any customizations run
happened to me to once
Are you in an area with a weak signal? if you are go to a place where you hava good "Verizon" signal and try again. Worked for me!
colton1118 said:
but somehow i am on sprints network still and i havent let any kind of customizations run at all
Click to expand...
Click to collapse
You are contradicting yourself now...
colton1118 said:
the first time i ever got on sprints network was when i accidently let the customizations run when i had to use their official rom update to upgrade my radio a few months ago and i found that i could still make phone calls and texts but had no data....
Click to expand...
Click to collapse
Once you let Sprint's customizations run, they stick until you undo them by reflashing to a Verizon ROM (Stock with all the settings and stuff)
Does it say Sprint instead of Verizon Wireless wherever your phone indicator is? If so, you are on Sprint's Network...
scrawnyb said:
You are contradicting yourself now...
Once you let Sprint's customizations run, they stick until you undo them by reflashing to a Verizon ROM (Stock with all the settings and stuff)
Click to expand...
Click to collapse
i am referring to when i first started using custom roms....i undid everythig and started from verizons stock rom when i started trying to install this new radio and rom......
Does it say Sprint instead of Verizon Wireless wherever your phone indicator is? If so, you are on Sprint's Network...
Click to expand...
Click to collapse
it says vzw (i ran the cab when i first installed the rom and radio).....but for some reason i am getting sprint error messages when i try to dial the *228....this go around i havent let ANY customizations run....i even used the kitchen for dcd 3.2.5 and unchecked the box for UC Autorun
colton1118 said:
i am referring to when i first started using custom roms....i undid everythig and started from verizons stock rom when i started trying to install this new radio and rom......
it says vzw (i ran the cab when i first installed the rom and radio).....but for some reason i am getting sprint error messages when i try to dial the *228....this go around i havent let ANY customizations run....i even used the kitchen for dcd 3.2.5 and unchecked the box for UC Autorun
Click to expand...
Click to collapse
You may still be stuck with a Sprint PRL/PRI or whatever.
Um, if I can find a way to export mine, I can upload it for you to import...
P.S. customizations on custom roms like DCD should be allowed to run, as they don't contain carrier-specific information, unless noted to have so.
scrawnyb said:
You may still be stuck with a Sprint PRL/PRI or whatever.
Um, if I can find a way to export mine, I can upload it for you to import...
P.S. customizations on custom roms like DCD should be allowed to run, as they don't contain carrier-specific information, unless noted to have so.
Click to expand...
Click to collapse
k after u try to find a way to export i will redo everything and let the customizations run....thanks for the help
colton1118 said:
k after u try to find a way to export i will redo everything and let the customizations run....thanks for the help
Click to expand...
Click to collapse
Yeah, if you get it working on Stock finally (like everything working again, calls and data and everything), then just follow my guide to getting updated.
I'm gonna keep looking to see what I can come up with.
scrawnyb said:
Yeah, if you get it working on Stock finally (like everything working again, calls and data and everything), then just follow my guide to getting updated.
I'm gonna keep looking to see what I can come up with.
Click to expand...
Click to collapse
i have no problem getting it to work on stock
colton1118 said:
i have no problem getting it to work on stock
Click to expand...
Click to collapse
So when you go back to stock, EVERYTHING works? (Calling, Data, MMS, etc...) ?
scrawnyb said:
So when you go back to stock, EVERYTHING works? (Calling, Data, MMS, etc...) ?
Click to expand...
Click to collapse
yea i got it all working before my previous upgrade.....i guess i will try starting over again and follow your guide and see what happens
i had an AT&T message once when i tried doing *228 2 one time. wicked weird. i did *22899 first and let the phone reset then did *228 2 again and programmed successfully
kflipproductions said:
i had an AT&T message once when i tried doing *228 2 one time. wicked weird. i did *22899 first and let the phone reset then did *228 2 again and programmed successfully
Click to expand...
Click to collapse
i cant do *22899......it says the feature code i have entered is not valid
I laugh a little every time I see someone post about *22899. *22899 does NOTHING different than dialing *228 option 1. It simply overrides the prompt and is used by Verizon during activation or troubleshooting so they can dial it and put the phone down to work on other stuff.
For some reason, people think it's like this secret magic fix and it absolutely is not.
Related
Is it just me or is anyone else unable to roam on verizon towers after the new rom/radio upgrade (3.16/3.27)? I get a recording while roaming "Welcome to Verizon Wireless, We're sorry, we're currently unable to authenticate your phone, Please try your call again. If you continue to experience problems please hang up and dial #8899 from your wireless phone"
Any help is appreciated.
Thanks
What PRL do you have?
I never tried making calls but I don't roam on their towers anymore when it comes to data. I just get the triangle and 1x and no web browsers will let me connect to any sites. I kinda just gave up on it since I only needed it in the DC Metro.
I can roam with the new rom. im using prl 60610 and data roaming works as well.
kind of ironic because it didn't work before for me
1X roaming works on Alltel and VZW with 60610 and 3.x ROM here, but EvDO roaming is a no go on Alltel, even though it works fine with 60610 and 2.x ROM.
I guess you are not the only one having the problem. it's a no for me for both prl 60610/60611.
However I am only having the problme at home. I can roam onto vzw at different locations (voice and 1x data) $%^%^&#!$#@!$
People say it may have something to do w/ a-key which is blank on my phone ...
TopGun2000 said:
I guess you are not the only one having the problem. it's a no for me for both prl 60610/60611.
However I am only having the problme at home. I can roam onto vzw at different locations (voice and 1x data) $%^%^&#!$#@!$
People say it may have something to do w/ a-key which is blank on my phone ...
Click to expand...
Click to collapse
Using PRL 60610. I downgraded my phone back to radio 1.40 and it worked fine but it will not work with the new one. I guess roaming had to be given up for GPS.
Problem Solved. Seems like Sprint's System wanted to do the PRL update themselves for record purposes because after I got the rep to shoot a new prl (60611) roaming worked. I then downgraded to 60610 (best one for me) and viola it stuck. everything is working now.
keeepinitgansta said:
Problem Solved. Seems like Sprint's System wanted to do the PRL update themselves for record purposes because after I got the rep to shoot a new prl (60611) roaming worked. I then downgraded to 60610 (best one for me) and viola it stuck. everything is working now.
Click to expand...
Click to collapse
Ok, so how did you fix this again? Can you give me the current setup of your phone or the steps you took to get to where you are?
Here is what I have done so far:
- Flashed from 2.17/1.47.1 to 3.16/3.27 and got the no Verizon roaming issue you described.
- Figured it was an issue with the new ROM, so I then downgraded back to the stock 2.17/1.47.1 ROM from the HTCAmerica website. (The downgrade wiped all my settings for MDN and MSID) However, the issue persisted.
- I updated the PRL to 60611. Still no luck.
- Called Sprint, who initiated an over the air PRL update of their own to 60611. Still no Verizon roaming. Sprint says they are "investigating" and will get back to me, whatever that means...
The only other thing I can think to do is to downgrade again back to 2.09/1.40.
Also another question, when you view ##778#, does your phone show anything on the "A-Key" page under the "Authentication Key" setting now that you have roaming working? Mine is currently blank, and I have read a couple threads talking about needing to figure it out, but those users all seemed to be Verizon customers. I would be interested to find out if Sprint customers have that setting or not.
This issue is driving me nuts, and any help is greatly appreciated.
Call sprint technical support and tell them you need an "HLR Reload". If they don't know what this is, ask to speak to someone who does.
aatreya said:
Call sprint technical support and tell them you need an "HLR Reload". If they don't know what this is, ask to speak to someone who does.
Click to expand...
Click to collapse
Wow. Genius! Got Sprint technical support on the phone and asked for the "HLR Reload." The guy knew exactly what I was talking about and was able to do it right away. I am now able make calls and get data while roaming (currently using 2.17/1.47.1).
Thanks again!
glad to know it worked
rfrankli said:
Wow. Genius! Got Sprint technical support on the phone and asked for the "HLR Reload." The guy knew exactly what I was talking about and was able to do it right away. I am now able make calls and get data while roaming (currently using 2.17/1.47.1).
Thanks again!
Click to expand...
Click to collapse
wow, now i know what i need to do w/ my 3.16 rom
edit: got a call from spint. the tech guy said that he found an authentication failure on my account and reset it. will test the roaming again when i get home. he also had no clew what the "HLR reload" is...
edit2: whatever reset sprint did at their end seems to work. voice/1x roaming is working now, still no evdo though.
Still wont work for me *sigh*
aatreya said:
Call sprint technical support and tell them you need an "HLR Reload". If they don't know what this is, ask to speak to someone who does.
Click to expand...
Click to collapse
I called and had them do this, but i had no luck. Still no EVDO roaming in places where there should be. I can make and recieve roaming call and data roam in 1X but evdo is gone. This is on both the 60610 and 60611 PRL. EVDO roaming worked on both PRL's with the 1.47 radio and 2.17 rom.
Any more ideas?
well I thought I didn't have these problems, but now I'm not certain. I don't think I've ever been able to EVDO roam on verizon, at least not sice I started paying attention which was already after moving to a 2.17 with 1.40 radio and orginal PRL. I know verzion has evdo in this area, but sprint doesn't. Maybe there is no agreement here for evdo becuase of that? I guess it couldn't hurt to try this trick and see if I get it.
I found more problems using 3.16. I did encounter the roaming authentication error. So I called, got the HLR reload. That made things MUCH worse. Now nothing works. My MSID and whatnot are all correct and I see signals, but can't make calls or data connections. Sprint tried some things but nothing worked. I'm going to do a hard reset and see what happens.
Sprint was surpisingly willing to work with me knowing that I am using the test rom though... but in the end still suggested I revert to an official rom when nothing worked out.
Anyway, not sure I'd reccomend the HLR reload on the 3.16... try at your own risk.
holy crap
sorry to hear that
if you get it figured out, lemme know what fixed it.
I suspect sprint just hit the wrong button. I hard rest... still no dice, but I noticed that dialing *2 does work.. normal numbers and network don't. Seems like an authentication issue. I doubt seriously it has anything to do with the rom, but I just flash 2.17, casue otherwise I don't hink I'll get far with sprint.
Now when I try to make it call it tells me the phone has not been activated. (with 3.16 I just got the call end dings imeediately)
SO when I fix this and flash back to 3.16, will I dare to try this again after roaming gets broken again?... tough call.
Edit... still need to fix MDN and MSID in the 2.17 .. more soon.
Edit: fixed MDN and MSID in 2.17... now having the same problem as in 3.16... ding ding ding... no call. Looks like I have to call sprint again.
ON the phone with sprint now. Have rebooted for them a couple of times. This guy is still stumped and he doesn't seem generically ignorant.
I started a new thread for my issue.
http://forum.xda-developers.com/showthread.php?p=1881522#post1881522
You might want to read it before doing any HLR updates in 3.16 though. I'm on my third rom today and a few hours with sprint tech and I still can't make calls.
(EDIT
SOLVED... see above thread. It seems they messed me up badly when they did the HRL reload... however.. it doesn't have to be done badly... at least now we know the fix if it happens to someone else.. so don't let my experience stress you too much. Now to upgrade roms again.
and voice roaming works now..
Roaming not working
ahhh!!! after the upgrade, i cannot roam on vzw...
Called and spoke to several reps... no one knows what HLR Reload is... according to them turning the phone off and taking out the battery for a few minutes will force the HLR reload....
I don't know what to do.... These reps are impossible to deal with.. Anyone have any suggestions?
It left all kinds of Sprint stuff in the EPST, not sure how to clean that up, or if I'm screwed.
Anyone know of a way to get it all restored back to Verizon acceptable?
I have the 2.4 SPD, Radio 3.27, and DCD 2.2.6 and expect for no phone service, love it.
I've called Verizon, they have not been helpful, I did check my a-key both before and after and it was blank both times.
Help?
Fred Rat said:
It left all kinds of Sprint stuff in the EPST, not sure how to clean that up, or if I'm screwed.
Anyone know of a way to get it all restored back to Verizon acceptable?
I have the 2.4 SPD, Radio 3.27, and DCD 2.2.6 and expect for no phone service, love it.
I've called Verizon, they have not been helpful, I did check my a-key both before and after and it was blank both times.
Help?
Click to expand...
Click to collapse
I don't know if it will work, but try going into the phone app and dialing ##786 Talk
This is supposed to completely reset the device, including the EPST settings, to factory clean. You will need to restore the MSID and MDN, so make sure you know what they are. I do not know if you will need to obtain an a-key from VZW. After that you will probably need to do the *228 setup.
If that does not work, maybe reflashing the radio and Verizon ROM will help.
I've got it fixed
Thanks for the tip; while I was waiting for that I tried a number of things, one of which worked.
What I did was to reflash the stock verizon rom from
http://forum.xda-developers.com/showthread.php?t=359659&page=2
Using the complete version.
This put back the original radio and rom.
When I rebooted after that, it ran some cabs on first boot. One of them was called something like ResetRadio. Anyway after that I was able to call *228 and could do both options 1 and 2. Which I could not do successfully before.
I was still getting unauthenticated messages when I tried to call anyone, and could not take incoming calls.
I then called VZW and got a new A-Key, that fixed the phone so I could call in/out, but internet access was still broken.
They had me take my battery out, while they did something on their end; after that we redid the *228 and internet access is now working. We did a test text message and that worked as well.
I think the key in all of this, is to NOT flash the Sprint ROM into a Verizon phone, but if you do, you can reflash the Verizon version to put things back in order from the link I mentioned above.
I am using a DCD rom 2.2.6, and while I am a noob on some of this, I seem to recall him mentioning that he no longer includes the extended ROM; if that includes the part that resets the radio on a hard reset, I think it's actually required for people to keep their sanity.
Hope this helps, and for those that are worried that they will screw up their phones and have no way back from the far side of disaster, I can say that I've been there and made my way back.
Best of luck to you all.
DCD 2.2.6, GPS, and yes I can even make phone calls!
I cannot get my new phone to get a signal after the following:
1. 2.4 unlocker (Hard-spl-mfg.exe)
2. Sprint Rom (RUU_TITAN_SPRINT_WWE_3.35.651.2_RS_TITAN_3.35.04_4350H_SPCS_AM_Ship.exe)
3. DCD Rom (DCD_3.0.1_Verizon.exe)
I believe I followed all of the instructions and upgraded my XV6800 from stock to DCD 3.01. When I finally get booted up I can never get a signal acquired. I can dial *22802 and let it connect and then I get a signal, but even then I get an error about the #777 internet access, so something is wrong. I new A-Keys and made sure all of my info was written down and correct.
Is there a way to start over from stock? Can I relock and put the stock Verizon on and try again?
Help!
did you.....
When you ran in the Sprint ROM did you let the customization run ? If so then there is the problem, as it overwrites verizon parms with the sprint. That can be fixed by getting the VZW PRL and running it in with the EPST, then set your home SID/NID also in EPST, then you should have VZW signal and not roaming, then a *228 should reprovision the rest. If you did not write down your info before you flashed then you missed a step.
I was under the assumption that the Sprint customizations don't run until I tap the welcome screen which I did not. I immediately installed DCD 3.01. I'm returning it to stock to see if I can get a signal then starting over.
Where can I get the VZW PRL? I will search now.
ok then they did not run
well I guess they did not run but maybe your PRL and provisioning data got wiped, MSID, MID, SID/NID, you know that stuff. There are stock VZW ROM images out there but my methode would fix it safer and easier as I am sure that the signal issue is a missing or wrong PRL. Go into EPST (##778) and select 'view' and then look at PRL which should show 50989 or somthing close as that is the current VZW PRL, a different number would be someone elses overwritten on yours, blank is no PRL which is also badd. then look at SID/NID where the first set should be populated. If you fix just these 2 things then you should get back on VZW signal and be able to provision it. Going with a full restore is like crushing and reconstituting your car when it only needs a wash and the ash trays emptied. If you do still want to though, the stock images do exist here.
I relocked and put the Verizon stock back on and went through the setup procedures and the phone works great back at stock.
I started the update over.
Installed the Unlocker.
Installed Sprint ROM. No customizations allowed.
Installed DCD 3.01
Signal does not acquire but will after 15 minutes or so and all is fine. As soon as I soft-reset.. no signal. The PRL is the 50989 the latest. All of my MSID and other numbers match.
Maybe it's the DCD 3.01. I don't know where to find 3.0.0.
I'll keep searching. Thanks madman34 for your help!!!!
I've noticed that after waiting for the signal 15 minutes, everything works wonderfully. I've tried changing the MIP MODE over and over but that hasn't worked.
Anyone with DCD 3.01 and the new Sprint ROM Radio able to get a signal without waiting 15 minutes?
HELP!
Yep, I get signal within 3 seconds.... Not sure what the issue is with your phone....? I am currently a Verizon user....
I am a Verizon user with DCD's 3.0.1 and upon soft reset get a signal within 2-3 seconds.
Hi guys, just to let you know I'm in the same boat at the OP with a Verizon phone and No2Chem's 5055. I'll start a new thread with a more descriptive title and see if we can get some additional help.
KeithGP said:
I relocked and put the Verizon stock back on and went through the setup procedures and the phone works great back at stock.
I started the update over.
Installed the Unlocker.
Installed Sprint ROM. No customizations allowed.
Installed DCD 3.01
Signal does not acquire but will after 15 minutes or so and all is fine. As soon as I soft-reset.. no signal. The PRL is the 50989 the latest. All of my MSID and other numbers match.
Maybe it's the DCD 3.01. I don't know where to find 3.0.0.
I'll keep searching. Thanks madman34 for your help!!!!
Click to expand...
Click to collapse
Did you try the *22802 and hanging up? Geckotek mentioned that as a fix to the problem.
I also found that the customizations tried to run after installing DCD 3.0.1, did you let those run?
Osteo said:
Hi guys, just to let you know I'm in the same boat at the OP with a Verizon phone and No2Chem's 5055. I'll start a new thread with a more descriptive title and see if we can get some additional help.
Click to expand...
Click to collapse
What city do you have service in?
I did try the *28802 and it didn't fix it for the N2C rom. Man, I'm getting depressed over this.... I'm in middle Tennessee (Cookeville), great cell coverage for both Sprint and Verizon.
Osteo said:
I did try the *28802 and it didn't fix it for the N2C rom. Man, I'm getting depressed over this.... I'm in middle Tennessee (Cookeville), great cell coverage for both Sprint and Verizon.
Click to expand...
Click to collapse
is your PRL 50989?
http://www.corolada.com/prl/
lllboredlll said:
is your PRL 50989?
http://www.corolada.com/prl/
Click to expand...
Click to collapse
I've gone back to stock so that's what it says now. During my 1st call to tech support they had me go over many of the EPST settings and I think that's what it said but I was so perturbed I don't recall. I'll try again (was thinking of trying DCD's most recent as he has carrier specific ROM's) and if I loose the radio, I'll check again. Thanks for the input....
Is the fundamental issue here that your installing a SPRINT rom on a VERIZON VX6800?
Why not try installing a VERIZON rom?
spreeway said:
Why not try installing a VERIZON rom?
Click to expand...
Click to collapse
If I wait for VZ to release a WM6.1 ROM with GPS I could be old and gray... I'll try DCD's most recent with VZ ROM and Sprint Radio tomorrow...
spreeway said:
Is the fundamental issue here that your installing a SPRINT rom on a VERIZON VX6800?
Why not try installing a VERIZON rom?
Click to expand...
Click to collapse
Spreeway, there is no such creature that enables RevA and GPS. These are enable by using the new sprint ROM (to upgrade the radio) and then a custom rom (DCD!) for verizon.
Quick update. Resolved. It was a prl issue, rolled back to an older prl and all is well. I guess I'll have to wait for an official rom from VZW to get the latest prl but all is working now.... How odd.
I am using 50989 with 3.0.1. Now that you're back to an older prl, dial *228 NOT *22802 and then press 2 at the prompt. Update the prl OTA and see if it works this time.
Tried and failed... Yesterday, once I figured out about the older PRL, I upgraded and called for a new A key. Tech support updated the A key on their side and he had me run *228 option one and when it rebooted I had no signal. I checked the PRL and it was 51020! They must have just released a new one... Rolled back with the tech on the line, didn't need a new A key and all is well since.
I still can't figure out why any of the Nationwide PRL's drop my signal but as my plan has coast to coast no roaming, I think if I get outside of my home zone it should still pick up towers (I hope but I dont travel much).
Also, I can't figure out why I can't change the roaming options in the phone options. It currently has no check infront of 'Sprint only' or 'roam only' and if I check either I loose the cell radio. Very odd!
I am helping my mom with her VX6800 for verizon. I first flashed the RUU_TITAN_SPRINT_WWE_3.35.651.2_RS_TITAN_3.35.04_4 350H_SPCS_AM_Ship ROM, just to get the radio from it (If anyone knows where to get the entire Ship ROM with 3.42.30 please tell me, can't find it). I then flashed DCD 3.2.2 and then installed the Verizon carrier cab.
The phone was working right away to make calls, although it still showed Sprint on it, as opposed to Verizon. When i try to access the internet it gives me an error saying "Dialed #777, Cannot connect for unknown reason." I had flashed a verizon phone for a friend before and had to call verizon to get a new code, doesn't seem like the issue here but not sure why i'm not getting internet service and if it has anything to do with the sprint logo showing on the screen..
TIA!!
Sounds like maybe you let the sprint ROM reboot (reset) after you flashed it to get the radio? Check the Titan WIKI on XDA and it'll tell you everything you need to know to fix it.
worthingtonmedic38 said:
Sounds like maybe you let the sprint ROM reboot (reset) after you flashed it to get the radio? Check the Titan WIKI on XDA and it'll tell you everything you need to know to fix it.
Click to expand...
Click to collapse
I have read through the Wiki a few times and it doesn't say anything in there about the ROM rebooting or resetting
"To flash, enter bootloader mode by pressing the power, camera button and then the reset button. The screen should be at a three colored (red, Blue and Green) screen, check to make sure you have the appropriate bootloader. Then plug the device and computer into the USB cable. Start the RUU.exe upgrade program on the PC that usually is provided with the ROM."
I did all this, except not sure if i am using a RUU utility, i just double click on the ROM icon,which i think has the RUU built in. It then flashes the SPrint ROM. if i am supposed to do something after it has finished flashing to prevent it from rebooting or resetting i couldn't find it in the wiki, so if u can just tell me that would help me out a lot...thanks heaps
you let the customizations run... end of discussion...
i think at this point, it'd be easiest for you to flash back to Verizon STOCK and then follow my guide to upgrade it (see signature)..
To flash back to stock, see the info from: http://forum.xda-developers.com/showthread.php?t=376873
You need to reset before the carrier customizations kick in. If you didn't then that is why you have the Sprint info on your phone.
There are a bunch of threads here about this problem. Let me see if I can find a link to one.
Here is some more info from the wiki:
do NOT boot into the OS after flashing to any of these ROMs.. After screen calibration the carrier customisations will run and alter your EPST settings to that operator's settings.
OOPS! You just let the customisations run but are with a different carrier than the ROM you just flashed to!
Choose A or B
A.follow above EPST instructions in step I to edit back to the settings that you recorded
B.Goto to the Titan Stock Page to restore your device back your carrier's default settings, boot into the OS and permit the cusomisations to run, and then return back here to start over again.
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Click to collapse
you dont need to reset at all. ugh. follow these steps:
1) flash sprint rom
2) at 'tap screen to set up device' flash your rom of choice
3) install carrier cab
4) soft reset
literally, its that simple. if you need a step by step, i guess here you go:
1) flash sprint rom
no need to enter bootloader unless your installing from SD​2) after rom installs, it will automatically reset
3) at 'tap screen to set up device', unplug and plug your phone back in
4)run (assuming you are using DCD) the kitchen or the RUU.
phone will reset after done installing​5) calibrate the screen and let customizations run
6) install carrier cab
7) soft reset
done
Dillsnik said:
I am helping my mom with her VX6800 for verizon. I first flashed the RUU_TITAN_SPRINT_WWE_3.35.651.2_RS_TITAN_3.35.04_4 350H_SPCS_AM_Ship ROM, just to get the radio from it (If anyone knows where to get the entire Ship ROM with 3.42.30 please tell me, can't find it). I then flashed DCD 3.2.2 and then installed the Verizon carrier cab.
The phone was working right away to make calls, although it still showed Sprint on it, as opposed to Verizon. When i try to access the internet it gives me an error saying "Dialed #777, Cannot connect for unknown reason." I had flashed a verizon phone for a friend before and had to call verizon to get a new code, doesn't seem like the issue here but not sure why i'm not getting internet service and if it has anything to do with the sprint logo showing on the screen..
TIA!!
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Click to collapse
Hi there,
The 3.42.30 Radio was pulled from a Vogue and was modified to work with there Titan, therefore there is no ship ROM for it. Your best bet is to format an SD card with the FAT32 filesystem and copy the TITAIMG.NBH onto it and load up in bootloader mode. There are thorough instructions in the Titan wiki. Best of luck!
Hate to break it to you all, but if he let customizations run...then he's screwed unless he can get Verizon to issue him a DMU reset. If not, the phone needs to be replaced. End of story.
damn....I had to get a new phone after my first time flashing too...
gc14 said:
Hate to break it to you all, but if he let customizations run...then he's screwed unless he can get Verizon to issue him a DMU reset. If not, the phone needs to be replaced. End of story.
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Click to collapse
Are you serious?? oh no
How would you go about asking vzw for a DMU reset? i'm not sure what that is....and would vzw do a phone replacement??? they won't say it was voided?
Thanks all for all your help...i haven't had a chance to reflash anything yet, but gonna give it a go later today and pray it works!
Dillsnik said:
Are you serious?? oh no
How would you go about asking vzw for a DMU reset? i'm not sure what that is....and would vzw do a phone replacement??? they won't say it was voided?
Thanks all for all your help...i haven't had a chance to reflash anything yet, but gonna give it a go later today and pray it works!
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Click to collapse
if you call verizon, youre gunna have to make it sound like you know WAY more than they do about the issue. if you google 'DMU reset', im sure youll find some information about this. if you have another phone, switch your service to the other ESN, then switch it back. then call verizon and say that your MIP settings are not receiving a static IP from verizon. tell them you just switched your service back to this phone, and youve had this issue before. Tell them you need the data features removed and re-added to the account, and you need your DMU keys reset.
if you cant switch ESNs to and back, youll have to say you had a serious software issue on your phone, which required a hard reset and now your data connection is taking way longer than normal to connect, and you would like your DMU keys reset.
i recommend researching as much as you can about this before calling. depending on the TSR you get, they could ask you alot of questions. most of the time, if you answer all their questions before they ask them, theyll do what you say
EDIT:
when you do talk to them, before they can tell you any steps, make sure you tell them that you've:
soft reset
hard reset
clear storage
*288 1
*228 2
*22899
those are all the general things theyre gunna tell you to do before they reset anything for you. you just need to make it sound like youve already done everything possible, so the last possible step is resetting your keys for you
VZW has....well, an interesting way of doing things
So, I spoke to a VZW rep tonight after flashing back to a stock VZW ROM and, as expected, not getting a data connection (or able to make calls).
The rep was pretty helpful and knowledgeable. Mind you, i am on AT&T and this is my mom's phone i am helping her with (or at least trying to ). ATT base reps suck and for any minor network thing i would always need to speak to a data support tech (who these days tend to also suck pretty bad as well!) This VZW rep was no dummy and, to my surprise, understood all the things i threw at her. She was overly diligent which gets annoying, retrying lots of the same things, but i understand these people need to be, and she was making progress (bc after flashing the stock ROM my voice calling wasn't working initially either).
When I mentioned doing a DMU reset she explained that she can't do that and in order to have that done she needs to submit a request to her network team. I thought she would have them call me to troubleshoot the problem or something, but that isn't how it works . The network team doesn't speak to customers; she would be calling me back to tell me that the problem should be fixed and they did what they needed to do. I found it odd that they wouldn't need to speak to me to find out if it is working or not....Apparently, she said, they can tell if my phone is working/not working for the data connection.
For now i am kind of impressed with VZW's whole approach on how to solve this kind of thing (although it'd been nice if i coulda spoke NOW to a rep that can actually fix my problem), but i am a bit skeptical that it is actually gonna happen. We'll see what they come back with and hopefully i don't get run around in circles and they can indeed get my data working by resetting the DMU or whatever they need to do.
So, I spoke to a VZW rep tonight after flashing back to a stock VZW ROM and, as expected, not getting a data connection (or able to make calls).
The rep was pretty helpful and knowledgeable. Mind you, i am on AT&T and this is my mom's phone i am helping her with (or at least trying to ). ATT base reps suck and for any minor network thing i would always need to speak to a data support tech (who these days tend to also suck pretty bad as well!) This VZW rep was no dummy and, to my surprise, understood all the things i threw at her. She was overly diligent which gets annoying, retrying lots of the same things, but i understand these people need to be, and she was making progress (bc after flashing the stock ROM my voice calling wasn't working initially either).
When I mentioned doing a DMU reset she explained that she can't do that and in order to have that done she needs to submit a request to her network team. I thought she would have them call me to troubleshoot the problem or something, but that isn't how it works . The network team doesn't speak to customers; she would be calling me back to tell me that the problem should be fixed and they did what they needed to do. I found it odd that they wouldn't need to speak to me to find out if it is working or not....Apparently, she said, they can tell if my phone is working/not working for the data connection.
For now i am kind of impressed with VZW's whole approach on how to solve this kind of thing (although it'd been nice if i coulda spoke NOW to a rep that can actually fix my problem), but i am a bit skeptical that it is actually gonna happen. We'll see what they come back with and hopefully i don't get run around in circles and they can indeed get my data working by resetting the DMU or whatever they need to do.
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She could have performed the DMU reset without bringing in the network team. She just didn't know how.
oh. well, for what it's worth, your support reps (even the bad ones apparantly) for the most part seem way better than the ones @ ATT! still not planning on switching any time soon though
Thank you!
I just want to deeply thank everyone that contributed to helping me get my problem fixed. The phone is now up and running and I am most appreciative to all of you that took the time to help me!!!
You really have a great community here!
FWIW, Verizon data tech fixed my problem but when i asked what he did he would not tell me....he basically said he "checked some things out and madde sure everything was set up right" while he had me take out my battery and wait. I asked what specifically he did, for research purposes and he said he couldn't tell me
Lol..he performed a DMU reset. I swear some of those techs are so dumb.
Well, he actually denied that he did a DMU reset cause i asked if that was specifically what he did and he said, no...i just checked some things out...and wouldn't tell me what he did.
i am sure you're right, he did the reset, but they must be instructed not to tell customers what they do...i guess maybe to try to prevent us from telling them what to do?
Any ideas? I have a Plain Jane rooted TB that has been stuck in 1X despite (in order):
- rebooting
- pulling battery
- restoring a known good saved ROM from ROM Manager
- toggling enable on RevA
- installing jcase's rooted 1.70.605 OTA and MR2 radio
- factory reset
I am in midtown Manhattan. I should have stellar 3G/4G. Is there anything left to do but return the phone to VZ?
Bluecat.NYC said:
Any ideas? I have a Plain Jane rooted TB that has been stuck in 1X despite (in order):
- rebooting
- restoring a known good saved ROM from ROM Manager
- toggling enable on RevA
- installing jcase's rooted 1.70.605 OTA and MR2 radio
- factory reset
I am in midtown Manhattan. I should have stellar 3G/4G. Is there anything left to do but return the phone to VZ?
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Click to collapse
You should check your settings and see if your mobile network is on(obvious answer and I feel like you have probably done that). Make sure you dont have any apps that are turning it off i.e. juicedefender or any other apps that control your mobile network. It could be the ROM you are using so try and use your stock ROM and see if you get 3G/4G in that. Make sure your SIM card is in properly. I do not know if that will be an issue but it could help. Also along with ROMs make sure the ROM you are using is friendly with the radio you are using. I can not think of much else. Google it too and search this forum or others that might help too! Good luck.
The simplest and most obvious possibility that still has to be asked: Do you have the back cover on the phone?
wichi2010 said:
You should check your settings and see if your mobile network is on(obvious answer and I feel like you have probably done that). Make sure you dont have any apps that are turning it off i.e. juicedefender or any other apps that control your mobile network. It could be the ROM you are using so try and use your stock ROM and see if you get 3G/4G in that. Make sure your SIM card is in properly. I do not know if that will be an issue but it could help. Also along with ROMs make sure the ROM you are using is friendly with the radio you are using. I can not think of much else. Google it too and search this forum or others that might help too! Good luck.
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I have the Stock ROM w/corret radio and yes mobile is on, airplane mode off. Also tried pulling the battery. This sucker stuck on 1X for dear life.
FreemanB said:
The simplest and most obvious possibility that still has to be asked: Do you have the back cover on the phone?
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yes, back cover is on
I had the same problem you did. I used Bamf 3.0 and flash the newest leak radio. My phone all of the sudden the next day dropped 3G. I went into the VZ store today and told them my sim card died and they gave me a new one. It working now, so I said unroot your phone like I did and get a new sim card. Make sure you update to their newest software before going into the store.
Seem like alot of people on the forum are saying they are not getting 3G/4G lately after the new radio that was out. I got my radio the day it was leak.
gammagogeta said:
I had the same problem you did. I used Bamf 3.0 and flash the newest leak radio. My phone all of the sudden the next day dropped 3G. I went into the VZ store today and told them my sim card died and they gave me a new one. It working now, so I said unroot your phone like I did and get a new sim card. Make sure you update to their newest software before going into the store.
Seem like alot of people on the forum are saying they are not getting 3G/4G lately after the new radio that was out. I got my radio the day it was leak.
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Click to collapse
Thanks. But I had my problem before I flashed the new radio. I've been using the original plain jane root from back in March. It worked two nights ago, was stuck in 1X the next morning.
Since I now have the new OTA stock is there an easy way to get it out of root or should I just follow the sticky instructions and go all the way back to original ROM?
Instead of taking it in you could also just give them(verizon) a call. I know they can see if your phone is rooted from there and many verizon workers have theirs rooted and might be able to help you!
Yeah mine worked 2 days ago too but yesterday it died I was using bamf for a while now. I flashed the radio before that too, all of the sudden it just dropped. The guy at VZ store told me that never happened before that a sim card just die like that.
wichi2010 said:
Instead of taking it in you could also just give them(verizon) a call. I know they can see if your phone is rooted from there and many verizon workers have theirs rooted and might be able to help you!
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Thanks, but I spoke to VZ last night. The rep was nice and all but said the factory reset should fix the problem (it didn't) He said the next step would be to replace the phone. I might call again tonight to see if I can bump up the tech support ladder to someone more knowledgeable. Still hoping someone here could help me out.
Like I said, I had the original plain jane root that everyone did back in March when the phone came out. No reason for it to suddenly get stuck in 1X the other day.
Ive had that problem twice now. The first time my 4g antenna stopped working for whatever reason. I replaced the battery cover and it worked again for a few days. When it stopped again I called verizon and they sent me a new phone which is probably what youre gonna have to do.
So... VZ is next-day mailing me a new phone. I wanted to exchange it in the city but they said once you have the phone for more than 14 days exchanges have to be done by mail. Still, I'd love to know why the phone died.