...it's not even two weeks old and already I've dinged the nice chrome that surrounds the Touch Pro (the Chrome is scratched off and the black underneath now shows.) Anyone know a quick way to cosmetically fix this?
Take it to sprint and get a replacement...
No seriously...
As long as you didnt cause the ding by dropping the phone and it just chipped off there is a known issue with the chrome on the touch pro.
I'm pretty sure (correct me if i am wrong) that the solution is just in-store replacements.
i700plus said:
Take it to sprint and get a replacement...
No seriously...
As long as you didnt cause the ding by dropping the phone and it just chipped off there is a known issue with the chrome on the touch pro.
I'm pretty sure (correct me if i am wrong) that the solution is just in-store replacements.
Click to expand...
Click to collapse
Same suggestion here. As long as the phone does not appear to have suffered a fall, then Sprint will replace it for you.
its all good bro i already dropped mine.
i got a tiny tiny mark on the top left side of the device
no else can see it..but i sure as hell can..
i got another 20+ days tho..if anything ill get a replacement..ill give At&t some bs about my phone not working correctly or whatever lol
Even if you tell them you dropped it, they will still replace it. I thought it was a joke but it is true.
UPDATE
OK, I know what's causing the chrome to chip off. In my original post I didn't explain where the flaking off was happening. It's on the front face, on the right edge. Now, originally I though it was because it dropped a few feet (inside my car, from the center console to the floor), but after looking at it closer I think what's causing the damage is my friggin' case!!! I bought this Body Glove case (http://www.bodyglove.com/products_detail.php?product_id=24491), and after closer inspection, the stitching right where it aligns with the damage on the phone sticks up. I can't explain it properly but basically if I run my finger on that area, I can feel it rubbing against my finger. I'm fairly sure this is what's causing the damage.
Now what's troubling is that when I run my finger over it, it doesn't feel "scratchy" enough on my finger to be doing this damage (basically, I can rub my finger over it over and over again and my finger is fine). So is the quality of the plastic chrome really that bad that it can be damaged by something that won't even cause any type of skin abrasion on my finger if I rub it over and over again?
The damage has grown since my original post. I'm going to sprint and will try to exchange. In the mean time, stay away from that Body Glove case!
sprint will take that back.
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well your luck is not as bad as mine. i got my tp on monday and on tuesday i had my phone in my stock htc case. opened the car door and went to grab my phone out of the door pocket and whoops case w/ phone in it hit the asphault before i could catch it. one day in and it chipped the top left corner of the chrome and i can see the black beneath.
i have tep on my sprint plan and went to one store and was shot down asking if i could replace it because they said i dropped it and was my fault and then they said plus u have to wait for 30 days and u will have to call assurion and pay $50 for a refurbished touch pro. bs.
should i try another store? what should i say
t0mmyr said:
i have tep on my sprint plan and went to one store and was shot down asking if i could replace it because they said i dropped it and was my fault and then they said plus u have to wait for 30 days and u will have to call assurion and pay $50 for a refurbished touch pro. bs.
should i try another store? what should i say
Click to expand...
Click to collapse
My TP had a ding on the upper left corner. I went to a store and told them it's been locking up from day one and got a new one.
update
I went to my local Sprint store and they said they would exchange it for a new one but, of course, they didn't have any in stock nor did any of the other nearby stores. They're supposed to have a UPS shipment of them today and supposed to give me a call. Here's hoping they do.
I looked at the original case that came with the TP and the inside is all smooth, no seams or stitches. I was using this case before I bought that
Body Glove case and looking back on it, the chrome damage did not happen until after I started using that Body Glove case.
So my advice for everyone, if you're not using an Invisible Shield that protects the chrome and you're putting your TP in a case, make sure there's no stitching inside the case where the phone will be sliding in and out. If you do have a case that has stitching on the inside, at the very least make sure all the stitching is smooth to the touch of your finger (including the flap area, basically any area that will be coming into contact with your TP.) Again, the stitching that was sticking out on the inside of the body glove case didn't seem like a big deal when I ran my finger over it but apparently it was enough to scratch and eventually rub off the chrome as I was sliding my TP in and out of the case.
i got a small scratch after 4 days... its on the verry bottom of the screen. im wondering if i can just polish it off. i dont know why they use such easy to scratch material... im really concirend with the cover of the camera and expecily sence its on the bottom and is alwes tuching when you set it down it will be all scratched up in no time...
Related
I purchased this. got really excited as its the only case that att offers for the phone that is a snap on hard case incase of accidents. it also has a screen protecter which i was weary of from the start. when i got it. It actually fits perfect compare to the only one they had for The Fuze. Which scratched my phone and wore quickly. but it did its job for 3 months.
But the Tilt 2 one i dont think i like due to the screen protector. It sticks to the screen making bubble like look. and it has a black border on the face which takes away from the Chrome accents. i even took off my screen protector just incase it was conflicting with the case. and it still did the same thing. stuck to the screen or made bubble like appearences when the screen was turned off. i think they messed up with this desighn, and i may be taking it back because it cost me 29.99 plus tax.
System
That was my experience too. I took it off and put on a Boxwave screen cover. Also, the screen cover was just loose enough to trap fine particles under the cover.
I took mine off because:
1) It was extremely difficult to tap the taskbar to bring up the Task Manager
2) The scrollbar at the bottom of the display became next to impossible to use
Basically, the edges of the screen required large amounts of pressure before the phone would register a touch with the case on.
Entropy512 said:
I took mine off because:
1) It was extremely difficult to tap the taskbar to bring up the Task Manager
2) The scrollbar at the bottom of the display became next to impossible to use
Basically, the edges of the screen required large amounts of pressure before the phone would register a touch with the case on.
Click to expand...
Click to collapse
+1 I got rid of the case very quick.
I still use this case but only the bottom half the top part pretty "rinkiydink" i removed the screen protector part and just tried using the top piece but it doesn't stay on the device i would suggest buying one from amazon.com i have a black snap on case on the way i payed 8 bucks for!!! the case-mate has a year warranty so if it cracks or whatever at&t will swap it out for you that is one advantage i guess.
hitekdude said:
I still use this case but only the bottom half the top part pretty "rinkiydink" i removed the screen protector part and just tried using the top piece but it doesn't stay on the device i would suggest buying one from amazon.com i have a black snap on case on the way i payed 8 bucks for!!! the case-mate has a year warranty so if it cracks or whatever at&t will swap it out for you that is one advantage i guess.
Click to expand...
Click to collapse
yeah i even took off the plastic top... but it scratched the fake Rhodium around because of debris that got in there. ooo i was erked. so i figured you know what. i might as well enjoy my phone... but if i drop it... crap! i better figure something out.
Let me know how that case from Amazon works out. if you got a link id appreciate it. thanks.
i just got this case.. its nice!
heres the fix to the bubbling look problem..
get a anti-glare screen protector under it.
i have this setup on my ipod touch (casemate + antiglare) and it works perfectly, no werid smudges. i have an invisible shield right now + this case mate and im debating switching to an anti glare to get the nasty sticky look off... we'll see. anyway, i dont have a solution for the buttons being harder to press xD
I got this case right after I dropped the Tilt2 the first time.
Now 3 months later the case comes apart in my purse.
Sucks
Now Im looking for a Clear case that has a screen like this one not just cover the edges.
the Bubble thing got on my nerves,
Tilt2 Case-mate clear plastic case bubbles
Hello and thanks for all of you posting on this...
I will return mine and be satisfied with the one I already have on it. Saw these Case-mate covers at the AT&T store for half off so I thought I'd try one and was generally pleased except for the bubbles... bad design. And I thought of doing all the things that others have tried (posted here above) and so I will just get my money back. I guess all the vendors are making good cases for the iphone...
I can't really find a really nice case for this phone. The one I did find I had to make modifications to it like use a file to provide better access to the on/off button on top and the volume controls... I did find one from otter box on ebay that looks interesting...
Thanks again to all who posted and made my decision to return this product easy.
CASEMATE
The only thing positive I can say about the CaseMate that AT&T sells is that when the screen protector delaminates from the clear plastic frame it is glued into AT&T will replace the whole thing, back and front, for 1 year after initial purchase, other than that it is crap. Keep some cynoacrylate (super glue) around for when it does pop off, but when you compare the $29 they want against so many other products in this price range it just doesn't hold up. Hell it doesn't even have a clip.
In the same vein is the Body Glove but it is far superior and less money. It doesn't try to protect your screen so you will still need a screen protector, but it has a clip that acts as a stand.
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A friend of mine was at a mall and going past a kiosk and they had a bunch of hard snap on cases for the touchpro 2... she had asked me if I wanted one but I didnt really. I guess they were only around 20 dollars. I saw the ones at ATT months and months ago and they looked like garbage. The one she got was pretty nice though... no crappy piece of plastic that covers the screen!
so if you are in the market for a cheaper one and dont want to wait for one to ship from ebay or whatever just go to your mall.
The case mate one that ATT sells is horrid! I have it on my phone right now and it's been scratching up the chrome and gouging it! As well my back cover has scratches from where debris has come in! I'm going to return this hunk of junk and get myself something better, any recommendations besides the bodyglove?
There's no cases in stores around me (Bay Area) because they didnt sell the phone here so i have to buy one online. Anyone have this case? Is it good? Mic holes? Thanks
http://www.myincipio.com/Samsung-Galaxy-S-II-ATandT-Cases-Accessories/Incipio-Samsung-Galaxy-S-II-ATandT-feather-Ultralight-Hard-Shell-Case.asp
The case keeps the super slim profile of the phone, adding no bulk at all. Keeps scratches off the back but i think if you drop this you'll be in trouble, i like it though. Also the screen protector they send with the phone is the International version with the home button cut out.
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Nickel Dime Bay said:
There's no cases in stores around me (Bay Area) because they didnt sell the phone here so i have to buy one online. Anyone have this case? Is it good? Mic holes? Thanks
http://www.myincipio.com/Samsung-Galaxy-S-II-ATandT-Cases-Accessories/Incipio-Samsung-Galaxy-S-II-ATandT-feather-Ultralight-Hard-Shell-Case.asp
Click to expand...
Click to collapse
finally! ive been waiting for the feather to come out for our device. ive had this for my iphone and its my fav case ever.
according to the pics from the site, doesnt look like any of the mic holes are covered even on the noise cancellation. the cut out looks big enough.
I have the other case they sell and it is an amazing case but the power button is hard to press. It is a very noticeable difference and I'm still deciding if its a deal breaker or not. You have to press it from the right angle every time and it is annoying.
Looks like the top is is actually open. I think I'ma try this one.
Too bad they don't offer white or red -- I'd be all over it in a heartbeat...
EDIT: I'm going to go ahead and try the blue one.
If anyone is interested, there's a 15% coupon floating around: FBFAN2011
(Note if you just add the item to your cart and you try to pay there is no place to enter the promo code, but if you add to your cart, browse the site a little more, and then click 'view cart' at the upper right hand as if you were going to edit the order, you can then add the code -- at least that is what worked for me)!
Looks tempting - if anyone can compare with the Casemate barely there and/or the Rearth Slim I'd appreciate it - I've got both of those but I'm always willing to upgrade
Looks like ill be getting it then
Ordered mine on Saturday, got the shipping confirmation today. Hope to get it by the end of the week!
FYI- I recently got the casemate barely there and despite what I read the top is cut properly for our i777 top mic, just like the pic posted above.
Hope that may help some who were unsure about it.
Mine should be here today
Would love to see some pictures when you get it
tysj said:
Would love to see some pictures when you get it
Click to expand...
Click to collapse
Just got it now, im going to update the OP when the pics finish uploading.
Thanks for sharing, seems like a cool case.
Thanks for the pictures.
I'm a little bummed out because I thought the sides went around to the front a little more. Based on Picture 3 in the OP, it looks like the screen will sit flush on a surface if it's placed faced down. That's one thing I really liked about my Case Mate case right now.
My case comes in on Friday, I'm hoping it works out ok.
Sorry, wrong case comment
I too wish it had the lay on the table design
Well I got my case in and tried it out. Sure enough, it doesn't fit quite right on the bottom part of the phone. I'm really disappointed, I think that is a deal breaker for me. I don't want to have to worry about my phone screen getting scratched up due to the poor fit. I also suspect this will make the phone susceptible to falling out of the case as well.
Bummer.
dmm5157 said:
Well I got my case in and tried it out. Sure enough, it doesn't fit quite right on the bottom part of the phone. I'm really disappointed, I think that is a deal breaker for me. I don't want to have to worry about my phone screen getting scratched up due to the poor fit. I also suspect this will make the phone susceptible to falling out of the case as well.
Bummer.
Click to expand...
Click to collapse
you should probably try to exchange for another one. can you take some pics of how it doesnt fit quite right? im about to order one but if its a bad batch, im gonna wait a bit before i order.
i have the same model for my iphone and love it. i have 4 different color. this model doesnt wrap around to the front and create a lip. its pretty much just a thin plastic skin for the phone.
Here's what my case looks like.
I used the case tonight and it feels like the phone pops out of the case. It seems like the area that going around the bottom of the phone and the bump. When I squeeze the sides, it feel like it gives a little bit and somewhat clicks to look more like the top of the case, but it doesn't stay.
I'm emailing Incipio to see what they can do. I don't really want to get the other case, so I will probably just return it.
Hey fellow XDA guru's
I recently dropped my SGS3 from my pocket as I was getting out of the car. It was at waist height and it SMASHED! being that my teleco does not offer insurance I am without phone. Does anyone know of a bricked device or best place to get a new screen and camera housing. I will post pics soon. Gorilla glass my a...
seriously in Shock. Please help.
snipercision said:
Hey fellow XDA guru's
I recently dropped my SGS3 from my pocket as I was getting out of the car. It was at waist height and it SMASHED! being that my teleco does not offer insurance I am without phone. Does anyone know of a bricked device or best place to get a new screen and camera housing. I will post pics soon. Gorilla glass my a...
seriously in Shock. Please help.
Click to expand...
Click to collapse
What do you mean, the screen cracked?
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[/IMG]
This was dropped out of my pocket as I was getting out of the car... so not even from above waist height!
if you go to ifixit.com/Teardown/Samsung-Galaxy-S-III-Teardown/9391/2 you can see it mentions the fact that the screen is a fused unit, will be very hard to get an "unofficial" one.
Looks like a sammy only repair job
Pictures posted. can you view them? just got that photobucket account as I am away from home right now.
I have dropped my old SGS2 and SGS from higher than this and I got a light scratch... this has made me loose ALL faith in the build quality.
How come the front and back got damaged at the same time /?????????????????????
Yeah been looking into getting it fixed. Around 3-400$ for the screen then plus the camera housing... may as well buy new phone. Hence the appeal for bricked devices on here...
Saying that, I dropped mine also getting out of the car... It didn't even scratch, just dented the plastic on the side of the screen.
The worrying thing is, the screen is exactly flush with the bezel and so is not protected at all when it falls - you might have been unlucky on how it landed!
bala_gamer said:
How come the front and back got damaged at the same time /?????????????????????
Click to expand...
Click to collapse
Dropped from Pocket getting out the car. Hit the floor on the corner of the phone...
Roastario said:
Saying that, I dropped mine also getting out of the car... It didn't even scratch, just dented the plastic on the side of the screen.
The worrying thing is, the screen is exactly flush with the bezel and so is not protected at all when it falls - you might have been unlucky on how it landed!
Click to expand...
Click to collapse
It has not been my Day at all. I believe that it was very unlucky fall... but it is what it is now I am -1 SGS3.
snipercision said:
It has not been my Day at all. I believe that it was very unlucky fall... but it is what it is now I am -1 SGS3.
Click to expand...
Click to collapse
yesterday fone slipped down from my hand on floor thanks god it is in perfect condition .. I think i was lucky one
Looks like i better get myself otterbox or case mate tough. bye bye rock case.....
Can be Closed. Purchased Replacements.
snipercision said:
Can be Closed. Purchased Replacements.
Click to expand...
Click to collapse
new parts or new phone?
I just insured my phone...
Sent from my GT-I9300 using xda premium
Maan... today it happened to me. Dropped out of my pocket when I got out of a cab. The screen is ok, just some tiny scratches at the top right (I can live with that), but the bezel looks like crap at the bottom left, that's probably where it hit the ground after the fall, then falling onto the screen where it got the scratches.
Does anyone know whether the bezel can be repaired or replaced? I guess I was lucky, but still... now I have a shiny new phone that's just a few days old... and it looks like... an idiot dropped it.
Just my Own story
I didn't have my SGS3 for 24 hours yet, and I have broken the screen. I use my phone as a alarm clock, the alarm rang in the morning after getting the phone waking me up, I hit the snooze button and went to put the phone back onto the bedside table, about 3-4 feet off the ground, I guess I slightly miss positioned in in my not so awake state, it fell to the ground, I hadn't thought too much about it as I had way worse falls with my SGS2 and never anything, but wen I picked my phone back up I could not believe that there was a big crack across the screen... I thought Gorilla glass 2 would of been much stronger. I'm very disappointed with the durability, I can live with it but every time I look at the unit it just reminds me of how easily that was broken, and it disappoints me all over again, I don't see a big reason to spend the ridiculous amount of money to replace the screen for the one crack across the screen, BUT it sure is a sore thumb.
Overall I'm extremely happy with my Samsung Galaxy SIII but VERY disappointed with the durability. I guess it is also my fault, I was so EXTREMELY satisfied and happy with my SGS2 that wen they released the S3 I just jumped on the occasion to get it and never waited for any reviews and customer testimonials as I would normally do wen considering buying anything, especially something at this price range. I will however learn from my mistake.
Gotta say, thing is built sturdy. First dropped on the bottom, made a minor scruff you can barely notice. And then I dropped it on a weight, it hit the back of the phone thankfully and made a dent in the metal. If it was glass, gone. Still works, nothing is acting up, got a case to help further prevent these accidents. But I'm happy so far, HTC seems to make good build phones. I remember dropping my original evo 4g while biking and it only scruffed the edges up, and not even that bad.
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Man..I would not be happy with that but definitely better than the alternative..looks like a essa good
I've dropped mine on a gravel floor. Just scratched up a few edges. Screen and performance still flawless. but goes to show that this phone is easily fumbled x-(
Sent from my EVO using XDA
I love the feel of this phone and wouldn't trade it for any other but if it was plastic you wouldn't have that dent...
Evo_Shift said:
I love the feel of this phone and wouldn't trade it for any other but if it was plastic you wouldn't have that dent...
Click to expand...
Click to collapse
Maybe a crack instead ? Op wip up a batch of bondo and fix er up
Bought my EVO LTE at best buy, I'll never make that mistake again, those people are idiots, anyway it only took a 3 foot drop to completely demolish the screen, because of my low post count I can't post the pic but you can follow the link just add the h t t p stuff in front of it --oi45.tinypic.com/292ognd.jpg
Asurion sent me a replacement, the broken one still worked so I didn't mind the 5 day wait, when the replacement got here I noticed something was wrong with it right away, got hot, reboots, settings changing at random etc etc... worst thing about it was connecting to my router through wifi would bring both the router and cable modem down, I never did figure that one out.
Called Asurion yesterday, told them the story, they tell me the lte is on backorder and they will send one out to me as soon as they get a shipment in, I thought wow this is turning out to be a major fiasco, came home from work today and the new phone was sitting in front of my door, that was FAST!
So far this 3rd LTE seems to be working good even though I've only had it a few hours, no problems yet, keeping my fingers crossed because I love these phones!
At least put a TPU case on that thing, just my two cents.
That dent would drive me crazy even if I put a case on it. Luckily I have full body shield and an otterbox commuter on mine
Sent from my HTC Evo LTE
I've got the Seidio Active Case. Best case ever. I had one on my EVO OG as well. This one is a way better fit.
Sent from my EVO using xda premium
I would HATE that dent. But I guess its good that you can live with it.
That being said, I can't stand cases anymore. I have an Otterbox on my og EVO and it drove me crazy after a couple weeks. Cases are too big and don;t slide in and out of my pocket easily. Also, it takes away from the aesthetics of the phone!
Good OP for not freaking out or going crazy. Too often around these parts you have people freaking the hell out about a tiny little scratch.
Yeah honestly it's not that bad. At first I didn't notice until I actually looked for it. It's hard to even take a picture in the camera, have to get the right angle. And I have my new case which covers it up anyway, hopefully it will keep it a bit safer. If something broke, then I'd be mad. But all is well so far!
Case seperation - Sprint won't fix
Ok so at least I'm not the only re-tard that drops his brand new $200 toy. I have had a run of bad luck lately with my Sprint phones. I broke my Evo 4g last winter when I fell with the phone in my pocket and cracked the screen. $100 later replacement from insurance and I'm out playing disc golf when I try to retrieve a disc from the lake...with my phone in my pocket.
Upgraded to the LTE ver, but there is something with the slick plastic and back on this phone, seems to slip out of pockets too easliy. Less than a week, and I dropped it out of my pocket onto a corner. To my suprise the screen did not crack, just a little divit in the plastic.
Two days later, BAM out of my pocket again, this time face down on a parking lot. Again screen intact, none the worse for wear. Then I put the phone in the pocket of a folding chair (wasn't going to let it fall out of my pocket again), but forgot until I went to fold up the chair and lift it up, BAM out of the chair onto the ground.
This time, not so lucky an got a little separation at the bottom between the two halves of the phone. I pay for insurance or "total equipment protection" so I took the phone into sprint only to hear that they can't work on the Evo LTE yet. I thought it was because I dropped it, but they said HTC would not yet Authorize Sprint Repair to work on the phone. Furious, I spoke to a manager who said the same thing. Out of luck unless I want to ship to HTC for repair. Phone still works, so for now I just got a gel case and I can't realy even see the damage now. Holding my breath that the phone keeps working.
but...im not a "re-tard"
but damn, that sucks. case is a must, at least if you want to make it look "pretty" after a some months.
I didn't drop my phone for the first time until after it was wrapped in the security of an OtterBox. I rarely walked around with it in my hand. I tried my best to keep it secure in a pocket of some sort. I figure it's a lot easier (and cheaper) to replace a case than it is to replace a phone.
I don't understand how people are cracking their screens so easily. I threw my 4G at a wall and the screen remained intact. It no longer worked, but it wasn't cracked. I dropped it numerous times onto various surfaces and the screen was not so much as scratched.
Thought this might be interesting for some to see how a Square trade accident coverage situation goes. I will update the thread as new events occur. If this isn't kosher to some, please delete. I searched the forums hoping to find a similar thread but found nothing.
I accidentally dropped my phone in my basement Sunday the 19th and filled out a claim form online on the 20th at approximately 12:30 pm central time. I was asked if I preferred to be mailed a refurbished phone of same or similar specs but since I use my phone for work I chose repair mainly in hopes that they can fix it and I won't have to go through hassles of installing a tibu backup. If for some reason they opt not to repair it figure it'd be nice to start fresh with a new Note. I entered my credit card information to be charged the $99 deductible to begin the process.
After filing the claim you are given information that they will contact you within 1-2 business days from submitting. Currently I have not been contacted after 1.5 business days have gone by (full day today, half the day before). They state to call them if I am not contacted in this time but after 15 minutes of being on hold I figure I can waste time doing that tomorrow when a full 2 days are up. The current status online is that an agent is being assigned to my case.
About the phone: It fell about two feet from my couch to the basement cement floor and cracked the lcd diagonally across. There is a chip in the top right corner of the ceramic and dents in the metal around it. It was housed in an elago case which I now regret as it protected nothing. Phone is still functional and has been backed up for when I am able to send it in.
Well that was quick. Moments after posting I received an email with the prepaid next day air UPS label to send it to their depot in LA. What I am hoping is that if they choose to repair the lcd that the chipped corner will be addressed as well as it snags my shirt. Fingers crossed.
Definitely interested to see how this works out for you. Wish you nothing but the best. Good luck.
Ya i would love updates on this too. I have so many warrantees through them but have never had to use it yet.
I always read about how people bust their phone so easily and it baffles me that I've never broken a screen yet. I had my iPhone 4 in my lap sitting in a van and got out forgetting it was their and it fell off my lap face down onto concrete and no scratches to the screen. I had my Note in my hand and accidentally hit my hand on a car door when I was getting out and it bounced onto the concrete below, face down. Got a couple chips on the bezel but that's about it. But yours busted falling two feet off the couch. So weird....
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tmb993 said:
I always read about how people bust their phone so easily and it baffles me that I've never broken a screen yet. I had my iPhone 4 in my lap sitting in a van and got out forgetting it was their and it fell off my lap face down onto concrete and no scratches to the screen. I had my Note in my hand and accidentally hit my hand on a car door when I was getting out and it bounced onto the concrete below, face down. Got a couple chips on the bezel but that's about it. But yours busted falling two feet off the couch. So weird....
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What was weird was I expected it not to be broken. It's definitely not the first time it's slipped out of my hands, but it's been a trooper and kept in tact until the short drop.
Anywho...
Got bored and google searched the place they are having me mail it to. It's these guys: http://www.cfrepaircenter.com
Some spotty reviews online, so fingers crossed. Wouldn't be too happy to spend $100 + original cost of the warranty to get a shoddy repair. I'm going to add a note about the broken ceramic and jacked up metal portion in hopes that it is addressed. I'll post pictures tomorrow to show a before and after.
It depends a lot on how the phone falls. The corners of an LCD screen tend to be weak spots, so it can often crack if it lands on a corner which sounds like was the case here.
With this phone the LCD, front glass, and bezel (the silver band) are one unit. So a cracked glass = entire front replaced. The part costs about $200.
rangercaptain said:
With this phone the LCD, front glass, and bezel (the silver band) are one unit. So a cracked glass = entire front replaced. The part costs about $200.
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That's good to hear. Would be disappointing to have a marred up corner after the service.
Here are the pics:
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There are a lot of little hairline cracks in the LCD as well that don't show too well. Using a Captivate right now and even with CM10 Jelly Bean, I know I'm going to be missing the Note immediately. Off it goes in the morning!
Is that after putting your note back to stock?
You could sneeze on this bezel and it dents it is weak....its unbelievable I am on my third and the bezel has had issues on all three after one minor drop each...the things soft like cookie dough
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Eric-1987 said:
Is that after putting your note back to stock?
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I haven't bothered doing more than rooting and unlocking it for travel. I need my phone 24/7 for work, and stock hasn't bothered me one bit (ICS or GB) on this. The phone is encrypted, if security was the question.
The finale!
Well, I got my phone back today. Looks terrific. I'll post pics later if needed, but if you know what a new Note looks like, that's what it looks like. Even arrived with the annoying little stickers that came on the bezel. Looks like they even replaced the plastic battery cover.
One minor thing is the phone was returned reset to factory due to my refusal to give up the encryption password. It's not a big deal as I ran a backup, just thought I'd mention it. I understand they needed to do QC before calling it fixed.
Have a new Otterbox Commuter case on the way tomorrow!
Decent service, fast turnaround, and pretty impressed all around. A tad bit expensive at $100 deductible but considering the cost without accident insurance and having to install the LCD myself, this was well worth it.
Thanks for sharing!
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Awesome thanks for the updates
I just purchased a note and was thinking about whether to get this or not for it. This was great, maybe I will get one now. Glad to hear everything worked out for you.
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