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I've owned a Touch Pro for a few months now and overall it's a good device. It has its quirks, but then again what phone doesn't? There is one problem in particular, however, that I can't seem to figure out. I've searched up and down in XDA Forums, and on Google, and I just can't find out a fix for my data connection always turning on for no reason. I have all my e-mail accounts set to "manual send / recieve", the weather program set to "update weather manually", and as far as I know there are no other programs on my phone that have access to the internet without my permission.
The problem I have is sometimes I will wake my phone up from its sleep mode, and I will discover that the data connection is active and appearing to be transmitting. Also, EVERY time I restart my phone and it goes through the boot process, the data connection will re-activate even before TouchFLO 3D opens up on the today screen. It's really annoying, because I have no idea what's causing it to do this, or why it does it at random times, or whenever I reset my device.
Does anyone have any solutions to this problem? I hate having to manually go in periodically and make sure my data connection is set to "off", instead of having it stay that way when I set it.
So no help on this one then?
I don't have a solution but I can help by bumping your thread and saying I have the same problem on Verizon. I was at a friend's place all weekend, and he has wifi all over, so I turned off data and used his wifi instead. Well sure enough all weekend my data connection kept turning itself back on. It seemed to happen only when going into sleep mode. So I kept the phone plugged in so it would never totally "sleep". Wifi stayed connected with no data connection starting automatically. Annoying especially considering the 5 GB data limit on the PDA plan.
Well I'm glad I'm at least not alone on this one. It's weird too that even though your device is on a different carrier, it still does the same thing. I wonder if it's a hardware issue?
I know that someone has to have an answer for this...
go into pocket express and press menu then go to express settings then on the top left theres a pulldown press it and go into auto updates and turn it off.. pissed me off when i got the phone.. couldnt find a fix till i started going through all the programs to find the one doing it.. and it was the stupid Pocket Express
I have had my MDA Compact V for a few months now, and it's only recently that I've had the same problem. Each time I switch on, my data connection starts or alternatively if I loose signal then get it back then I see my data connection is on again. Thankfully I have the Solo 20 package with unlimited net usage (although you're are limited to 1Gb/month) but it drains my battery really badly.
I went through every possible setting and program to switch off location settings or auto downloads/updates and I still have the same problem, but I downloaded Data Controller v1.00 from Freewarepocketpc.net and I can toggle my data connection on or off as I please.
Heres what you need
Install below cab, then use the NODATA app, select what you want off, PHONE AS MODEM and DATA are your two options I believe... Your data will never come back on... until you re-enable it that is....
PS... THIS IS NOT MY CAB, THIS IS SOMETHING I FOUND WHEN TRYING TO ADDRESS THESAME PROBLEM YOU ARE HAVING. THIS CAB WAS DOWNLOADED FROM MoDaCo BUT I DONT HAVE THE LINK... ALL RESPECTS GO TO HIM... I AM JUST SHARING WHAT HAS WORKED FOR ME IN THE PAST...
Seems it's one or the other
What sucks is on my Sprint HTC touch pro 2 (cdma), I was having a problem where I couldn't answer calls all the time, but sometimes I could, and eventually found that it was always when the data connection was showing active is when I couldn't answer a call. But when that was happening, my data connection would turn back off after a few seconds when I was done using it. It was driving me crazy not being able to answer my calls and I finally found a post that let me correct that problem, it was changing the HKLM\Comm\ConnMgr\Planner\Settings\SuspendResume value that fixed this problem... the value of this registry setting was originally "GPRS_bye_if_device_off". This setting made it so the data connection would turn off when not being used, but it apparently messes up cdma phones from being able to switch over to answer an incoming phone call if the data connection is active. I changed this registry entry to "#777" as the post said to do, and sure enough, that corrected the problem with being able to answer my calls if the data connection is active. I'm real happy to have that working now, but when I changed this setting, my data connection is now always showing active (white arrows showing in status) and even if I turn it off manually, it comes on by it's self way more often than the every 4 hours I have it set to check emails.
There is a registry setting called CacheTime under the same Settings key as the above mentioned registry entry that I changed, that when the "GPRS_bye_if_device_off" value is used, the CacheTime key value will indeed control how long the data connection stays on before automatically turning off. But When I change the Entry to "#777" which is necessary to allow me to answer calls when data is active, then changing the CacheTime value has no effect and the data connection stays on until you manually turn it off.
I'd like to find a way to turn the data connection off, while still not messing up me being able to answer calls when the data connection is active, and seems to me that if both of these things can be done separately with two different registry settings, that it must be possible to do both.... so if any of you tech wizards can find a way to do this, I'd love to see it!
Possible Fix?
Hey, I have noticed the same problem. It is annoying from a battery life aspect as well as a system slowdown when coming out of sleep. I could not find much of a workaround except one of the settings in TD3 Tools I installed. In the "Data Connection" tab you can yurn on an option that makes your "End" key also terminate an active data connections. So if you hit it after waking your phone you won't have the annoying slowdown with your Sense UI...
HISTORY
V1.1 [2009-10-05]
1) Options dialog to change timeout to run the program automatically (10 by default) and web server to reach (www.google.com by default)
2) Option to reset statistics.
3) When the gui is opened its auto-refreshed automatically each 2 seconds
3) Minor fixes
V1.0[2009-10-04]
1) Initial release.
History
Hi
I ve developed a little program to solve a problem I ve many years ago. I use direct push so I need a permanent connection. This is achieved using activesync (direct push) or setting a connection as always on.
PROBLEM TO SOLVE:
Many times a connecion is stablished minutes or hours ago. But it doesnt work correctly. I dont know if the problem is in phone operator system, or in the device or some roms. Simply the connection is corrupted. If you try to suf a web it doesnt work. Clicking "sync" in activesync keeps rolling for ever. So I ve to close the connection manually (hang button long press) and stablishing a connection again. And then all works again
WHAT I SEARCHED AND DIDNT FIND:
1)A program that tries to reach a server (www.google.es) each x minutes. If there is an active connection but cant reach it then kill the connection and stablish it again. The program doesnt download the page content. Simply reach the server so very little data usage (a few bytes each time)
2) very little, no cpu consuming and no resident. Windows should run it each x minutes. Do its job in a few milliseconds and exit.
3) perform its job even if the device is suspended..
4) So I wrote my little program. It works correctly.
5) If the phone is in fly mode then it skip its job
USAGE:
Just install. No need to run it manually. It installs too a little GUI program (ConnectionStateCheckerGUI) to see some statistics (stored in the registry) like number of checks, corrupt connections, last check, etc. You can set the timeout (10 minutes) and server (http://www.google.com) in the registry.
My job needs a 100% safe real time mailing working. This little program guarantees it and maybe there are other people in my situation.
Greetings
Dani
pd: The black background is because of omnia2 skin. In other devices is a tipical white dialog.
OK. gracias nene.
all right!
Nice work buddy, a common problem that bugs a lot of people including you but you decided to do something about it and now we can all be happy.
May I redistribute this on my website?
thanks for that...
Thanks
Sure, you can use, upload, distribute or what you want with it
...and if someone has any suggestion....
First I was going to do icmp ping instead of http get but my phone company (and probably other) has blocked pings....
Greetings
Dani
Hi¡
New version on first post
greetings
Dani
Any chance of a Today screen icon? That would be more helpful than having to call the program in order to see connection status.
UncleBeer said:
Any chance of a Today screen icon? That would be more helpful than having to call the program in order to see connection status.
Click to expand...
Click to collapse
Good idea but MS says not to use Today plugins because arent used in WM6.5.....
The GUI only reads the statistics stored in the registry and refresh them each 2 seconds...
Dani
Thank you for this nice piece of software.
However I have few questions, right after installing and soft-resetting, then changed web reference to www.google.com and interval to 1 minute, it keeps saying that the Last Result is KO, and only Connection Fixed has the increment.
What makes it odd, is that the connection is actually OK, I can connect to www.google.com via UCWeb and Slick is running too.
This is quite bugging me, however since I only installed it for less than an hour, I'll report again whether my connection would be kept alive permanently or not by this program.
(Dopod 818Pro aka HTC Prophet/WM6.1/My Buble Blue ROM by varanusvincent)
Andi
cumisquid said:
Thank you for this nice piece of software.
However I have few questions, right after installing and soft-resetting, then changed web reference to www.google.com and interval to 1 minute, it keeps saying that the Last Result is KO, and only Connection Fixed has the increment.
What makes it odd, is that the connection is actually OK, I can connect to www.google.com via UCWeb and Slick is running too.
This is quite bugging me, however since I only installed it for less than an hour, I'll report again whether my connection would be kept alive permanently or not by this program.
Andi
Click to expand...
Click to collapse
Hi
Please dont remove "http://" because this is used by WinInet to choose the correct destination. Leave http://www.google.com (or any other site but using http://) and it will work again....
Dani
I did, it's http://www.google.com, with the http://
The connection is still KO (though Slick is up and running smoothly)
Does it matter if the GPRS connection has the proxy setup?
And when I tried disconnecting the GPRS, and then use the Check Now, it won't reconnect.
Oh, btw, the Last Check field is always empty.
Andi
cumisquid said:
I did, it's http://www.google.com, with the http://
The connection is still KO (though Slick is up and running smoothly)
Does it matter if the GPRS connection has the proxy setup?
And when I tried disconnecting the GPRS, and then use the Check Now, it won't reconnect.
Andi
Click to expand...
Click to collapse
Yes, for sure is related with GPRS Proxy. Let me take a look at this.....
Andi,
Could you test this version? I ve added support for GPRS proxy. It works in my network but I dont use proxy. Could you try it?
Thanks
Dani,
Sorry for the late reply. I have just finished installing and voila! The Last Check is not empty anymore. I have changed the web reference to http://www.google.com, and interval still to 1 minute, and guess what, now the Last Result is OK!! and Connections OK is now the one who gets the increment. So yes! It works! When WM finished loading up, and when I use the Check Now function, it is now connecting the GPRS automatically.
So I supposed it would close and then reconnect GPRS if ever the connection gets corrupted, right?
Once again, Bravo!
Andi
Just wondering really, if I can get it scheduled for certain time only? Or I can get it stop, perhaps? It would be better than filling in the interval time of 360 minutes every night?
Hi
It seems to work correctly. Tomorrow I will comvert the beta im release amd probably will add period of checking as I did in bandswitch
Dani
Dani,
Just find another thing here.
I did say it does make an automatic connection, it *is* connecting, however, i have just found out, it does *not* end up connected at all.
What I meant by connecting, the antenna icon is having two arrows and the small box with G in it, but it won't be connected at the end of the animation.
The Connection Fix number is added, but since there is no connection in real.
In the end, I still have to use UCWeb or Slick to get connected.
-------edited
Okay, strange enough, I changed the interval to 5 minutes, and after awaited for 2 times trial, it did finally made the connection. Hm.
-------edited again
I did try certain things again. I changed back the interval to 1 minute. Then I tried the following:
* Changed the web reference to http://wap.telkomsel.com (the provider's default wap page), 3 times trial, all failed.
* Changed the web reference to http://www.google.co.id, 2 times trial, finally connected.
* Changed the web reference to http://www.google.com, 3 times trial, all failed.
* Changed the web reference to http://208.67.219.230/ (www.google.com ip address), 3 times trial, very short timed trial, all failed. I supposed it does not accept IP address as a reference?
I'm not an expert in this area, however, it does seem to me that it's related to session time-out thing.
Once the time-out reached, it drops the on-going connection trial. I concluded this because I checked my Data plan's balance, and nothing's to be deducted during the failed session.
So the work around I finally do is to change the registry at HKLM/Comm/ConnMgr/Providers/{myGPRSconn-hash-number}/title_of_conn/AlwaysOn value to decimal 1.
After that, it would get the connection established, even if it seems it doesn't receive any reply from the referred web, get passed all the session time-out variable, until the complete handshake (if this is the correct term).
Andi
wow, that was a deep test. Thanks.
Tomorrow I will try to find a gprs server with proxy to do try/error system
danielherrero said:
Many times a connecion is stablished minutes or hours ago. But it doesnt work correctly. I dont know if the problem is in phone operator system, or in the device or some roms. Simply the connection is corrupted. If you try to suf a web it doesnt work. Clicking "sync" in activesync keeps rolling for ever. So I ve to close the connection manually (hang button long press) and stablishing a connection again. And then all works again
Click to expand...
Click to collapse
Hello Dani,
It has been some time since you posted here. Are you still supporting or working on this app? If you are I would like to ask a question or two having tried the app on a TMOUS HD2 recently.
A lot of the time the app works exactly as you intended - perhaps 50% or better improvement. But sometimes it is not able to disconnect and re-establish the connection for some reason. I find that it will end up in a near permanent KO result loop.
At these times the data connection is established (H or 3G) but no app can successfully connect (no email, no browser). Your app will continue trying but is not successful.
At such a time if I manually drop the data connection (via Touch X action screen, for example) the connection can be re-established within 15-30 seconds of an app trying for data. It is not immediate - some app will have to ask for a data connection and it takes some 15+ seconds before it can successfully continue.
What I am wondering is how your app is trying to do this and how is the data disconnect of Touch X different. I hope I explain it clearly.
.
ny_limited said:
Hello Dani,
It has been some time since you posted here. Are you still supporting or working on this app? If you are I would like to ask a question or two having tried the app on a TMOUS HD2 recently.
A lot of the time the app works exactly as you intended - perhaps 50% or better improvement. But sometimes it is not able to disconnect and re-establish the connection for some reason. I find that it will end up in a near permanent KO result loop.
At these times the data connection is established (H or 3G) but no app can successfully connect (no email, no browser). Your app will continue trying but is not successful.
At such a time if I manually drop the data connection (via Touch X action screen, for example) the connection can be re-established within 15-30 seconds of an app trying for data. It is not immediate - some app will have to ask for a data connection and it takes some 15+ seconds before it can successfully continue.
What I am wondering is how your app is trying to do this and how is the data disconnect of Touch X different. I hope I explain it clearly.
.
Click to expand...
Click to collapse
Hi
Let me took a look at this
I am on a rooted i777 and have been having signal issues pretty much for the two months I've had this phone. I've done some searching to see what the problem may be but have not come across much.
What happens is that when I have a strong cell signal I am able to send messages and make calls but about 60% of the time when I try to load a web page, update an app's content, or open the market (access the internet in general) I am unable to and left with an "unable to connect" message. During these times only the outgoing arrow of the two beneath the H+ is active. In such situations I switch to wifi but I would rather not have to, especially with an unlimited data plan. So my question is why is this happening and what can I do to fix it. I've nearly thrown the POS over this. It is very odd to say the least. It should be noted that I replaced my AT&T sim card a few weeks ago to no avail. Thank you
I've had similar issues. At various times throughout the day, my phone will be completely without signal or with signal but unable to get any data. I also changed the SIM card to no avail. I don't believe it's the phone but either AT&T or the settings.
Is it possible your reception is dropping off at these times? Does your phone switch to EDGE or GPRS?
Try changing your APN with one of the apps in the market. That tripled my speeds and once I get a new APN to stick, I suspect it will fix the loss of a data connection.
If that doesn't work, return it to bone stock and do a warranty exchange.
Sent from my SAMSUNG-SGH-I777 using XDA App
I had no data connection tonight and almost nothing worked. In the end, I turned Airplane Mode on and off. That returned my data connection.
I think once it loses signal, it only checks every x minutes. Mine would go a while with no signal, but pick it up immediately if I toggled airplane mode, as you found.
i'm running a stock rom, rooted, s-off, and my wifi calling isn't working, or only works for a minute or so.
i've seen a lot of posts on sprints forums about similar issues, but without a resolve.
My specific issue, is that mine won't work with wifi on, wifi calling on, and airplane mode on, says to turn airplane mode off to make a call. Also, i keep getting the notification to setup the profile for 911, i've set it up and saved it multiple times, tried everything, factory reset, clear app cache, recovery clear dalvic cache, and i do nothing to make it appear, meaning i haven't moved anywhere, haven't lost wifi, or anything, ALSO, when this notification pops up, wifi calling stops working. so i'll click on the notification, save the location, it will momentarily lose phone signal (bars with x over them) then gain 3 bars, if i make a call at this point it works, for a minute, if that, then the notification pops up again, and it drops the call.
I've even tried disabling the app from notifications, there are two apps in the all tab of the app manager, one of them is unchecked for notifications, the other won't let me uncheck it. i've also tried unchecking location in the wifi calling settings where you save your location at, but as soon as the notifiation pops up again, location is checked again automatically. can ANYONE help?
i contacted sprint, went through all the regular sprint BS, try this, try that, do this again. and still nothing, so the sprint lady called HTC support while i was on the phone. and after about 5-10 minutes, of waiting and explaining everything, the HTC support rep basically said, "Yeah, you have wifi calling on your phone because of sense 6, BUT, it's not supported, not under any of the carriers for the HTC one Max."
so if i understand this right, HTC, released Sense 6 update for the one max, the carriers combed through it, made their adjustments (If any) then pushed them OTA, and HTC is saying, GOOD LUCK.?
[Q] [pseudo-solved] Device occasionally loses Internet connection for WiFi & cellular
The Problem:
I recently upgraded to the Motorola Moto X Pure Edition and have got almost everything running smoothly except for one thing - every so often, (between 2 and 8 days) the device will completely lose its Internet connection for no apparent reason, displaying the little exclamation point next to either the WiFi or cellular signal strength indicators. It usually happens after transitioning between WiFi and cellular (leaving home, arriving home, etc.).
Once the device enters this state, no amount of toggling WiFi, data, or flight mode will allow the problem to be resolved. The device will simply refuse to cooperate with any type of Internet connection at all, even though it still has an IP address, as reported by the ifconfig command in the terminal. No addresses, local or otherwise, can be pinged.
Rebooting the device always brings it back. Clearing the cache and dalvik cache seems to make it last a bit longer, but this has yet to be confirmed.
Troubleshooting efforts and device configuration notes:
A web search turned up nothing at all, although two other people in the original thread on the Moto X Pure Edition Q&A forums revealed that I'm not the only one with the problem. My device is running the stock, Android M Rom, (rooted) but others have reported the same issue with a non-Motorola Android N ROM as well as on the stock un-rooted Rom.
This leads me to believe that the issue isn't Rom-specific, and may not even be device specific. With all this in mind, does anybody have any good tips for troubleshooting this? Any ideas for what could be causing it or how to fix it?
Thanks!
TL;DR? Device loses all Internet connectivity on all connections, usually after transitioning between Cellular & WiFi, on stock-rooted Rom, problem reported on stock and non-Motorola Roms as well. Software or settings conflict suspected.
Update: Hard reset; problem solved. No cause was ever uncovered. See post 7 for all the details.
Internet loss breakage Logcat
Here's the Logcat, if that helps. I tried getting a complete one, but had to cut it off after close to 45 minutes, so there still should be plenty there to go off of.
Any ideas?
Anybody? Any ideas at all? I'll even accept shots in the dark at this point. Made it a record-breaking <9 days, but the problem came back again, even with "Cellular data always active" switched off.
anything? anyone?
Ran into the issue again today, even having left WiFi manually turned off. Any ideas on this? I'll even take shots in the dark. Anything short of hard resetting and reinstalling apps & reinstating settings one-by-one.
Internet dropped out again...
Had the issue again today, but this time caught it "as-it-happens" (as I have only once before). This time, I woke the phone up and saw the exclamation point over the WiFi signal strength indicator, but was still able to use the LTE data connection. Resetting the cellular radio put a stop to that as well.
Any ideas at all? I'm taking complete and total shots in the dark at this point too.
Still losing Internet connection on WiFi, then cellular as well
Same deal again today. Any ideas at all? Anything I can do short of pulling the plug and hard resetting?
Hard reset; fixed
Well, I ultimately pulled the trigger and hard reset the device. The problem appears to have permanently vanished, but we will unfortunately never know its cause.