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ok so i have a tmobile tp2 and been having it since the first week it was released.
for the pass couple of days the call, home, and back buttons wont function like they need to.
also when i slide my keyboard up the screen goes completely black even when i close my keyboard, the only way to fix it somewhat is to keep pushing the sleep/wake button untill it turns back on.
my guess is that maybe something like a cable became loose and is causing it to have these problems, and i just wanted to hear what you guys have to say about it, or what you think the problem is and what you would recommend to fix it because i cant afford to buy a new phone for quite awhile.
Posting in the Accessories forum might not be your best shot at an answer.
lilchicano said:
also when i slide my keyboard up the screen goes completely black even when i close my keyboard, the only way to fix it somewhat is to keep pushing the sleep/wake button untill it turns back on.
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Sounds like an app running to me. Even File Explorer (when searching the Windows folder) can cause my phone to hang for a long time. I would check in task manager to see if something is running. You can also try and app called "Clean Ram", it works great. The other option is a hard reset, to ruke out software issues. It could be harware, but I doubt it.
Miami_Son said:
Posting in the Accessories forum might not be your best shot at an answer.
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Very true.
It's likely a loose cable as you presumed. Hopefully you still have time left on your warranty.
I hate to be the oen to say it, but it sounds like your ribbon cable is going.... My son had the same thing happen on his Kaiser/Tilt (Grandpa to this Phone)... It started like you said... then got worse over the matter of a few weeks... His screen woudl only work when it was closed... the buttongs on the screen housign stopped working properly... then his memorycard reader (it was in teh screen part on that phone) went nuts... got to the point where that phoen was basically useless... I hope that isn;t your problem, but it sounds like it..
Teej53214 said:
I hate to be the oen to say it, but it sounds like your ribbon cable is going.... My son had the same thing happen on his Kaiser/Tilt (Grandpa to this Phone)... It started like you said... then got worse over the matter of a few weeks... His screen woudl only work when it was closed... the buttongs on the screen housign stopped working properly... then his memorycard reader (it was in teh screen part on that phone) went nuts... got to the point where that phoen was basically useless... I hope that isn;t your problem, but it sounds like it..
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yeah i can pretty much say that it is the cable since i could still slide my keyboard but the screen just looks fuzzy like and when i close it, it takes time to adjust back to normal. so basically now its just an all touch screen phone to me now... sort of sucks since i miss using the keyboard so much.
and yeah the buttons got worst now to a point where none of them worked but somehow the back button started working again so thats the only button that does work now.
and a new problem started occuring in the last few days, the screen would turn on by itself with even a slight bump around where the battery is located, it really sucks for me cause it kills my battery faster and it just starts opening up random apps while its in my pocket.
I would like to hear what finally happened. People don't forget we are using WM phones. So no matter what the problem, hard reset before deciding!
schumifer1 said:
I would like to hear what finally happened. People don't forget we are using WM phones. So no matter what the problem, hard reset before deciding!
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wow super late response to this.
but my final verdict is that it was the flex ribbon cable that is the issue.
my TP2 doesnt even show anything no more, its still functional but you just cant see whats goin on with the screen because its like its turned off.
it stopped working on me on dec 25,2010 (what a great present from the phone, huh?) to how i described it.
so now im using my sisters old HTC dream, but even this one is starting to have an issue with the ribbon cable too! i just get bad luck with these phones now i guess.
edit: oh yeah i still have my Rhod210 just sitting on my desk till i get it fixed... oh how i miss my TP2!
Another late response then
Fixed it yet, have you?
this occasionally happens to my phone too, that it, the screen blanks out sometimes. the cause in my case is pocket lint. since it's hayfever season, i carry tissues in my pocket which kind of disintegrate to confetti after a while. while my tp2 is in my pocket, these tissue particles tend to get in behind the ribbon cable and cause some kind of blockage. by just blowing in around the ribbon cable area, it tends to clear out those fluffy bits and the screen is working again. so don't carry tissues in your pocket with your tp2
schumifer1 said:
Another late response then
Fixed it yet, have you?
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i actually took the time to open up the touch pro2 all the way today for a full diagnosis on it, and i was right. it was the cable. where the cable is exposed when it tilts, it looks like it sort of got stripped around that area. im not sure how but it left part of the cable exposed which im guessing is whats causing it to have the issue. i was taking a couple of pictures as i was disassembling it, but i forgot to take a picture of the cable itself to show you what i mean. maybe ill disassemble it again tomorrow so i can take a pic! =)
but yeah im still using the g1, and i finally fixed it! (ended up bricking a g1 so i used the other as replacement parts on it) but hopefully not for long cause graduation is tomorrow for me, and i MIGHT end up getting a new HTC phone as a graduation present from the family. so i hope that does happen!
ok so i reopened the touch pro 2 and took a pic of the cable to show you what i ment.
I bought my Eris off of a friend who bought it from Verizon. so im not the original owner. But when i bought it he thought it was broken because it wouldnt turn on but for a sec (long enough to see 3 androids skateboarding for like a half second) and then turn off. Turns out it was just the battery ($20 for the phone, another $18 for batteries, i got a deal ) but before we realized it was the battery, i went all surgeon on it and took it apart to see if the charge port was loose (the battery wouldnt charge) in the process i ****ed up the track ball and the microphone (still worked, just mic would go in and out, and trackball only scrolls left and right.) Now the microphone has stopped working completely, could i call verizon and say my microphone doesnt work anymore and they replace it? Or would they not do that because im not the original owner/the phone has been taken apart (of course i wouldnt tell them that, but would i have to send them the phone first, thus they discover it had been)
The warranty is void if the phone has been taken apart (yeah they could tell real easy). Besides, the warranty doesn't transfer if the phone is sold to someone else. Only the original purchaser has the warranty. Sorry but seems like your screwed. Good thing you didn't put too much money into the phone.
Sent from my rooted HTC Droid Eris with Tazz Froyo Vanilla 17
Alright :\ thanks for the info, im due an upgrade so i guess i better start savin up for the droid 2. back to the Touch Pro for now :'( lol
Was this a question or wishful thinking? I'm pretty certain that they have a very tiny sticker on there somewhere that says if it is removed that your warranty is void, and you have to take that sticker off to take the phone apart because one of the screws in below it. I recall seeing it when I was considering taking one of many of my Eris's apart to fix the track ball issue.
a little bit of both, however the piece of black adhesive over the screw on mine said nothing, it was just black plastic with adhesive backing. its alright tho, incidentally after leaving it off for a week, i picked it up to play with it and the microphone works again. so whatever, ill use the wonky thing til it freaks out on me again i suppose, or til i get the droid 2 in white
botnryan said:
Alright :\ thanks for the info, im due an upgrade so i guess i better start savin up for the droid 2. back to the Touch Pro for now :'( lol
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Put Android on your TP. The XDAndroid project is very nice for that.
Yeah I had it on my tp but its not very stable plus battery life sucks even more than the eris
Sent from my Eris using XDA App
well i have an odd problem, one one section of my screen doesn't pick up touches, only the area where the "C" is on the keyboard...its annoying due to thats where the OK buttons are...
i can still navigate sense i can use the track ball..
anyone else have this issue, or something similar?
Try wiping back to factory if stock or reflash the rom if rooted?
I had a weird issue with the touch screen on condemned 18.3 where on the lockscreen trying to drawdown the slider and then draw the pattern, it would freak out and glitch and not follow my finger at all and take several tries to get the pattern correct.
I then wiped and flashed the latest 4.0 GSB and haven't had any issues since.
That's not quite a touch screen failure as yours is, but I thought it would help as an example as something gone wrong and how I was able to remedy it.
i've tried flashing a few different roms, went from cs18.3 to a 2.1 sense rom, back to the latest gsb. it appears its must be a problem with the digitizer...
really sucks, i have to wait to april to upgrade this phone...
might be on craigslist looking for a cheap droid 1...
Ah man, that's unfortunate. Probably wouldn't be worth it to try to replace the screen/digitizer either. Yeah, that's probably your best bet, looking to get another phone. That's how I got my Eris, from craigslist. Great way to go about doing so.
Good luck to ya.
I actually have the same problem and something leads me to believe that an update is causing this. I had it bad a few weeks ago (can't press C, V or X - though I can swipe to the keys sometimes) and then I got a few market updates for Handcent, SuperUser, and something else which then cleared it up for a few days. Then I got more updates and it's back to the failing keyboard!
I really don't know how to pin point it and I haven't done any resetting or testing yet, but I have like gut feeling something is wrong with the software, not the touchscreen since someone else is having this problem.
Mine has been failing little by little. Im now down to the top right corner, bottom left, and bottom middle not responding. It hard to even get the apps drawer to open. It all started with the letter C with me too. Just gets worse.
****, my whole qwerty row doesn't work, neither does the trackball. Upgraded to a SGS2, but I still tinker with the ol' eris.
mine moved, it started working fine for a few days, then just a smaller section to the left of C doesn't work, only really effects when i have an "OK" to press...but track ball still works and typing is so much easier now.
my wife thinks its because i dropped my phone that it started working again
I know this thread is a couple of months old, but...
There's an area on mine at the top right below the notification pull-down that appears to be dead. I'm thinking it's because I've dropped it about 10 times, but nothing looks wrong with the screen otherwise. I've thought about buying a replacement screen for about 15 bucks, but I'll be able to upgrade at the end of March, so I'm really just thinking about holding off (though if the new screen/digitizer worked, it'd make for a good mp3 player with the wifi script).
Digitizer is going bad. Same exact problem happened to mine. I replaced it myself and it works perfect. I found how to videos on youtube and bought a digitizer for about $37 online. Only took a half hour to tear apart and replace. On the difficulty level, I'd give it a 6 or 7.
MBL85 said:
Digitizer is going bad. Same exact problem happened to mine. I replaced it myself and it works perfect. I found how to videos on youtube and bought a digitizer for about $37 online. Only took a half hour to tear apart and replace. On the difficulty level, I'd give it a 6 or 7.
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YMMV.
Someone gave me an Eris that had digitizer problems along the lower left side of the screen (in portrait orientation). I bought a replacement digitizer ($22 iirc), installed it, and it worked perfectly - for about the first 30 minutes. Then, the problem re-appeared in exactly the same location with the new digitizer.
Same behavior for a variety of stock or developer ROMs, so highly doubtful that it was a "software problem". Very very odd - the chip that does the capacitive sensing is on the flex circuit attached to the digitizer, so it gets replaced when you replace the digitizer; I suppose that the signals that come off the mini-connector between the digitizer assembly and the phone's mobo are only power, ground, and I2C signals.
But there you go; taken all those observations together, I'd suspect that I had a problem on the phone's motherboard which was thermally dependent.
Despite my (negative) experience, the odds are still in favor that a digitizer replacement will fix the problem; but there is an outside chance that it won't.
just sayin',
bftb0
Alright so I just bought a replacement digitizer for this tbolt I picked up a few days ago, replaced the screen. Everything went fine at first, responded quickly, etc. As of last night, there is a now a vertical line where the screen is unresponsive. It lines right up with the Z and W keys, and i don't want to have to keep putting the phone in landscape just to get it to work. What should I do? order another digitizer? or is it maybe a connecting pin on the motherboard??
rockingout92 said:
Alright so I just bought a replacement digitizer for this tbolt I picked up a few days ago, replaced the screen. Everything went fine at first, responded quickly, etc. As of last night, there is a now a vertical line where the screen is unresponsive. It lines right up with the Z and W keys, and i don't want to have to keep putting the phone in landscape just to get it to work. What should I do? order another digitizer? or is it maybe a connecting pin on the motherboard??
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Personally I'd take it all back apart and check everything again prior to buying another new digitizer. Might take a few minutes but if it's just something easy it's worth it IMO.
Id contact who you bought it from and request an exchange if possible. Where did you buy it?
Sent from my Thunderbolt using xda premium
So I have seen several threads on this. Need your guys help.
This is what I had before **** hit the fan.
Droid DNA
Rooted/S-Off/Unlocked
CM 10.2 Nightlies
In working condition when I went to sleep....
So what happen, who knows. I was playing D.O.T before hitting the sack. Battery was at 48% before locking the screen. Thought about charging my phone but decided that my HTC One needed to be charged first. Fast forward 6hrs later, HTC One giving me the green light that its good to go but my Droid is not tuning on. NO CHARGE Light, NO USB CONNETION, NO LIFE. I thought that maybe phone must have died. Bit weird though as it was only 6 hrs and I have never seen any of my phones die in 6hrs and screen off.
I did all of the available troubleshooting as I can think of.
Hold Volume - & Power Button - 30 Secs NO GO
Hold Volume + & Power Button - 30 Secs NO GO
Hold Volume +&- / Power Button - 2 mins NO GO
No go... thought maybe system may have been stuck or super deep sleep.
Apparently i dont have warranty with Best Buy. they scammed me, screw them, for another topic... So
Pulled back battery cover...
Unscrewed the screws that hold battery cable. Pulled out and waited 10 min before replugging it back in. NO GO.....
Took apart phone, took MOBO out, USB chip, top chip that hold the SIM, left everything out for about 12hrs, took a break and put everything together NO GO
So I consolidated with some friends and they had some success on their about this matter.....
Connect USB into Computer for 10 min then battery reset by Volume -+ and Power Button for 2 min NO GO
Charged for 12rhs Via Computer and did above NO GO
Charged for 12hrs via Power outlet NO GO
At this point Im leaning towards hard brick but idk how, didnt really do anything last night. Just sat there next to my other phones. No auto updates or anything that would require system reboot of anything of the sort.
At this time I have no charge light, no sign of life, and im about out of options at this time. I would send out to JTAG team to get it fixed but I dont have the cash to send out. My concern is that I recently bought the phone back in July and now Im bummed that it deosnt work. Money well spent but now a brick. Reverted back to my Note 2 and Moto X for the time being but would like to have her back up and running as I personally liked the phone.
Anyone recommend any option that I havet listed above or is there a way I can JTAG the sucker at home?
Also, as you can imagine from the the above, I have no way to adb and try to force something in it if software related....
*sigh....
http://forum.xda-developers.com/showthread.php?t=2458112
Sounds like its becoming a normal......
Tell verizon your charger port just stopped working and you tried multiple chargers and it still won't charge until it powered off. They'll replace it.
Sent from my HTC6435LVW using xda app-developers app
Wow, you've got an HTC One, Moto X, Droid DNA AND a Note 2?
Sorry, not helping.
Sounds like the board possibly took a dump... Just speculation...
Sent from my HTC6435LVW using XDA Premium HD app
So called Verizon and told them that my phone has does not turn on at all. they troubleshooted with me on the phone.....
Nothing worked......
They said that they would send one out but I had to ask....
I have a small crack on the screen and that it didn't affect the phones ability to be used right. They said that well they could replace it but if the phone is serviced and they find out that the crack was some how the main reason that it was the problem (Keep in mind this is Verizon we're talking about) they would slap on the the full price of the phone on my bill.....
To my knowledge and experience sounds like the board took a crap and even if the replaced the screen, the board would still need to be changed out. If they say it was the screens fault, I cant say it wasn't it was the board because they'll question why I think that and how would I know, did you open it?
I did save the void sticker and it does show small signs that I was in there but I hate to risk having my account charged at full price for a phone.
Such a dilemma as its a brand new phone besides the crack in the screen. I talked to my coworkers about this and they said I could wait for a DNA to come in as a sale or total lose and try to snag the MOBO but who's to say that phone isn't blacklisted or worse.
All of the phones I have are what I call Frankenstein phones. I work in a shop that repairs cell phones/xboxs/ps3/computers and we pay for broken crap. Most of the time its a screen problem. They dont get insurance and dont take care of their phones so I scrap them and use different parts from other phones to build one. The only phones I eve bought was the DNA, Droid Razr, well most droid serious going back to OG..... just a Droid person.... stick it to IOS and Apple, lol.....
But back to the problem, I could wait for something to come in but again, they usual call VZW and blacklist it and then only good for screen, usb chip, and SIM/earphone jack chip.
What bothers me is that I bought the phone with my own money versus having parts come in and just putting them together so having a brand new toy break hits hard.....
I tried to see if there is any at home JTag is available but all i find is links to send it out to online place that services everyone....
Try a different battery. Maybe in those 6 hours the battery the battery discharged below the "point of no return". No battery, no nothing... Even a super bricked DNA will light the led when charging... But take out the battery and you dont get anything...
Sent from my HTC6435LVW using Tapatalk 4
masterchiefb117 said:
So called Verizon and told them that my phone has does not turn on at all. they troubleshooted with me on the phone.....
Nothing worked......
They said that they would send one out but I had to ask....
I have a small crack on the screen and that it didn't affect the phones ability to be used right. They said that well they could replace it but if the phone is serviced and they find out that the crack was some how the main reason that it was the problem (Keep in mind this is Verizon we're talking about) they would slap on the the full price of the phone on my bill.....
To my knowledge and experience sounds like the board took a crap and even if the replaced the screen, the board would still need to be changed out. If they say it was the screens fault, I cant say it wasn't it was the board because they'll question why I think that and how would I know, did you open it?
I did save the void sticker and it does show small signs that I was in there but I hate to risk having my account charged at full price for a phone.
Such a dilemma as its a brand new phone besides the crack in the screen. I talked to my coworkers about this and they said I could wait for a DNA to come in as a sale or total lose and try to snag the MOBO but who's to say that phone isn't blacklisted or worse.
All of the phones I have are what I call Frankenstein phones. I work in a shop that repairs cell phones/xboxs/ps3/computers and we pay for broken crap. Most of the time its a screen problem. They dont get insurance and dont take care of their phones so I scrap them and use different parts from other phones to build one. The only phones I eve bought was the DNA, Droid Razr, well most droid serious going back to OG..... just a Droid person.... stick it to IOS and Apple, lol.....
But back to the problem, I could wait for something to come in but again, they usual call VZW and blacklist it and then only good for screen, usb chip, and SIM/earphone jack chip.
What bothers me is that I bought the phone with my own money versus having parts come in and just putting them together so having a brand new toy break hits hard.....
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I have had similar issues. This has happened to me at least twice with the same dna I have. When I tried to charge it the orange light would not even come on.
My solution was to open it up and unplug the battery. If you have not done this yet you probably should. There are two tiny screws holding it onto the motherboard, take those off and pop the ribbon off the motherboard. After that, put it back together and try to turn it on. Make sure your power button gets lined up correctly. If you need to, check some tutorials on youtube on how to take the dna apart.
masterchiefb117 said:
I tried to see if there is any at home JTag is available but all i find is links to send it out to online place that services everyone....
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might try to PM @Zarboz .. beens is you fix stuff and he has a JTAG service maybe youll can work something out or if you read his profile he will do it for free with some conditions ... sorry .... and good luck
i have taken the phone apart already, down to the last bolt and sticker in there. nothing..... I tried a different battery from another DNA, no dice. So I can rule out that battery didnt past it point of no return but also means Im still stuck with a brick phone.....bwaaaaaaaa
To anyone who has this problem
I've repaired my DNA two times for this reason. I've try everything, I've taken it apart completely and reassembled and nothing. I end up buy one with a broken screen to salvage the motherboard and BINGO. Got it back to life. (about a year ago)
The second time I got the same problem and just ordered a salvaged motherboard from EBAY. Got it working back again (this was 3 or 4 months ago).
Today guess what happend again??... It died yet again. Same thing... No life whatsoever.
After this I'm pretty sure this is the same fault over and over again. Just a poor quality motherboard, it just dies after some time. For me it took from 1 year to 3 or 4 months. Every time the only component that I swapped was the mainboard, nothing else.
I'm tired of spending money on a phone that by now I'm sure i'll die again. :crying:
This is very sad because I love this phone too much just to let it collect dust on the bottom of a drawer. It reminds me of my old HD2.
I will probably try and find yet another board for it on EBAY.
I know it's stupid to fix something that will almost inevitably die again. But thats love I guess.....
This is just my personal experience with this issue. Please try every other solutions before you buy a replacement board.
PS: sorry about my english. It is not my primary language.
Its sad how common ive seen this issue around the Internet and still no straight forward fix or reason. Just casjy playing some og angry birds and my DNA just decides to turn off. RIP I guess, it was a good run.
My dna died today.
I have not taken it apart yet, but I guess I have tried all the other alternatives.