so i tried everything i read about, soft reset & hard reset.i even tried flashing it to another rom and it worked but i still couldnt see the screen,and i need my phone fixed soon..what can i do?the screen is black but the back light turns on....help please
need more info
can you see the bootloader?
type of phone?
rom in it?
radio?
check the battery lol
x2 more info. needed..
type of phone is verizons xv6800.and i can't see nothing it is just black with an angle you can see white on the screen..but i installed the 6.1 rom back in my phone to see if anything would happen.nothing..not even the three color screen appears..check the battery?
like buy a new one?
This happened in the middle of a flash?
did you install 6.1 with the screen in black? more info more info
did you use activesync to install 6.1 blind?
is the phone unlocked?
is 6.1 stock?
the more info you provide the better we can help you
the 6.1 is stock,and my phone had been messing up for about 1 month now..
and i installed 6.1 stock again while screen was black through activesync..and it's on crickets network..i dont really want to buy a new phone..so im trying to fix it.i cant see anything on the screen i think im stuck at the screen after you hard reset your phone,because i turn the phone on and it makes a beep just like when you are trying to configure setting on the phone after you hard reset it.
trancemaster89 said:
the 6.1 is stock,and my phone had been messing up for about 1 month now..
and i installed 6.1 stock again while screen was black through activesync..and it's on crickets network..i dont really want to buy a new phone..so im trying to fix it.i cant see anything on the screen i think im stuck at the screen after you hard reset your phone,because i turn the phone on and it makes a beep just like when you are trying to configure setting on the phone after you hard reset it.
Click to expand...
Click to collapse
hmmm sounds like your display TLCD screen is dead and or not making
connection .. I don't think any ROM is going to fix that.. you may need to
take it in for service ..
If I understand you correctly.. You do not see anything on the screen
even when “flashing” or after a Hard/soft reset?
Hmm hold down your power-button for 8-10 second, if you heard a beep
And still can’t see anything on the screen, your Phone is booted up fine
and working but your screen or screen connection is dead!!
trancemaster89 said:
so i tried everything i read about, soft reset & hard reset.i even tried flashing it to another rom and it worked but i still couldnt see the screen,and i need my phone fixed soon..what can i do?the screen is black but the back light turns on....help please
Click to expand...
Click to collapse
Take you battery out and then press the camera and power at the same time and then put the battery back in....
Your phone should go in to the boot loader if not the phone need to go in for repair
Same exact thing happened to my phone. I sent it in to HTC and they were really cool about repairing it. All I had to pay for was shipping which was nice because I am not the original buyer of the phone and I'm out of warranty.
that's what i might do is just send it in..
does anyone have the htc number i can call?
i bought the phone off from ebay and the warranty verizon told me ends june 2009..they said they cant do anything since i have it flashed to cricket..
but i know its stuck in the screen after you flash it to a new rom because i can hear it beep and that's when you configure the setting.
Call this number 1-866-449-8358 and tell them your problem. They'll give you the number for the repair center. Call repair center and they'll tell you how to go about sending it in. I don't know what they'll do if yu have a custom ROM on it, when I sent mine in it had a stock one on it.
trancemaster89 said:
that's what i might do is just send it in..
does anyone have the htc number i can call?
i bought the phone off from ebay and the warranty verizon told me ends june 2009..they said they cant do anything since i have it flashed to cricket..but i know its stuck in the screen after you flash it to a new rom because i can hear it beep and that's when you configure the setting.
Click to expand...
Click to collapse
why not relock the phone? flash back to stock .. then send the Phone to
Vz for service ..
going back to stock/lock they will not know you had unlock it !! but I guess you told them?
Related
I dropped it but it still turns on. It gets to the Welcome to t-Moble screen or what ever splash screen from the rom I have loaded and stay there forever. I have tried a few SD card rom changes but no success. I asume since this happend after a fall it is a hardware issue. Is there anything that can be done?
Mike :shock:
Don't everyone respond at once? :?:
I cannot see that dropping it would wipe the flash memory however you could try hooking it up to usb and attempting a rom flash via that method, if there is no obvious sign of damage it should be returned to supplier for repair.
Thanks for the response
It won't even let me sync. Won't even connect. I dont think it is getting far enough to start those programs. The boot loader works fine and the diagnostic checks from the boot loader all say they are ok. It has indeed been through a lot and has quit a few obvious marks on it. Like I said before, it takes a boot load ROM up grade from an SD card but when I reset the device it just stops at the "splash" screen that says welcome to Tmobile. Cant get it to go any further
I'm havin a similar problem. I dropped my xda, and it 's stuck now in the bootloader. I can't even boot normal. I tried flashing it with another rom through an SD card, but he's still stuck in the bootloader menu.
Doing a hardware replacement will kost met 400 euro, so i'm not going to do that. If anyone has risky solutions, just pm me ... it's wasted anywayz
grtz
PLEASE HELP SOMEONE
Where can I send thid to get it fixed???
If there is a solution please post
amd2be said:
I dropped it but it still turns on. It gets to the Welcome to t-Moble screen or what ever splash screen from the rom I have loaded and stay there forever. I have tried a few SD card rom changes but no success. I asume since this happend after a fall it is a hardware issue. Is there anything that can be done?
Mike :shock:
Click to expand...
Click to collapse
Why did you drop it? try un dropping it.
Solution
Pick it back up.
Oh and... quit dropping that ****.
Either that or pay the $3 a month for insurance and just get a new one.
** I've fallen! And I can't get up! **
Sometimes the power button gets jammed down after a drop, worth checking the buttons for this. When you go to bootloader does gsm say ok? If the xda has intact bootloader and gsm I think there is still hope.
Please Please give me some solution
I entered XDA few weeks before and was exited to update my phone. So I downloaded 5-6 roms in a day and tested them sucessfully. then i finally ended up in selecting one rom for my phone.((SumitsProUsers_WM61_build21051_NewGene))
it was good the whole day but the next day when turned off my phone and later restarted then it just went till the start-up screen and stopped. then i removed battery and put it back again and turned on phone then all went in ashes.
My phone just blinks both lights, then green light comes and stops. no display nothing. then it constantly blinks the lights.
phone sucessfully enters boot loader mode. i tried to update rom once again it was sucess after 100% done phones display will be off and same problem again.
please someone help me out.
if possible then let me know how can i get back my phone to normal how it was before ie change my SPL back to normal and get my OS 6.0 back.
u need to go to RT OUTSOURCING (HTC Service center).i suffered the same problem.i got it repaired free of cost as my device was in warranty.hopefully ur device is in warranty too.even i did flash 3-4 times my new gene wen i bought it.later same problem occurred.its better u show it to the service center.
I stay in City:Hyderabad, State:Andhra Pradesh
can you say where can i get it repaired nearby.
morely i have unlocked my spl will they repair it for me free.
if no then how much it takes.
abrarabbu said:
I stay in City:Hyderabad, State:Andhra Pradesh
can you say where can i get it repaired nearby.
morely i have unlocked my spl will they repair it for me free.
if no then how much it takes.
Click to expand...
Click to collapse
sorry bro,i stay in pune.search for htc service center.ask the shop from where u purchased ur PDA.if ur device is in warranty,they have no choice.they have to do it free of cost.
abrarabbu said:
I stay in City:Hyderabad, State:Andhra Pradesh
can you say where can i get it repaired nearby.
morely i have unlocked my spl will they repair it for me free.
if no then how much it takes.
Click to expand...
Click to collapse
http://www.htc.com/in/support/customer_care.html
hi
when i was using my gene i got a similar problem i went to boot loader ie tricolor and flashed a working rom and got my phone working
how to do this u need some advise from a gene user as it quite some time since i moved from a gene and i forgot the process
can any guru here help our friend
goodluck
abrarabbu said:
Please Please give me some solution
I entered XDA few weeks before and was exited to update my phone. So I downloaded 5-6 roms in a day and tested them sucessfully. then i finally ended up in selecting one rom for my phone.((SumitsProUsers_WM61_build21051_NewGene))
it was good the whole day but the next day when turned off my phone and later restarted then it just went till the start-up screen and stopped. then i removed battery and put it back again and turned on phone then all went in ashes.
My phone just blinks both lights, then green light comes and stops. no display nothing. then it constantly blinks the lights.
phone sucessfully enters boot loader mode. i tried to update rom once again it was sucess after 100% done phones display will be off and same problem again.
please someone help me out.
if possible then let me know how can i get back my phone to normal how it was before ie change my SPL back to normal and get my OS 6.0 back.
Click to expand...
Click to collapse
Service Center of HTC
this is the info. that worked for me about their service centre (p.s. if they pick up your phone after all).
http://techbuzzindia.blogspot.com/2009/02/htc-service-centres-in-india.html
BTW, if they don't just mail them and mark a cc to [email protected], they will definitely respond (atleast in my case they did ).
Their support in India is Bull S$%t.
Addicted2xda said:
this is the info. that worked for me about their service centre (p.s. if they pick up your phone after all).
http://techbuzzindia.blogspot.com/2009/02/htc-service-centres-in-india.html
BTW, if they don't just mail them and mark a cc to [email protected], they will definitely respond (atleast in my case they did ).
Their support in India is Bull S$%t.
Click to expand...
Click to collapse
well,atleast i had a good experience.TILL NOW
to deathgame
1:When i hold camera button and press power button, phone goes into bootloader mode. The phone not at all starting it just blinks red and green light.
2:Sucessfully i have tried 5 roms everything was fine.
3:Mine is New GENE
4:No warranty. its up.
Help me......
My phone is back to normal.
Thanks to Addicted2xda's Avatar
Addicted2xda
Thanks Senior.
ur information helped me. it was a battery problem.
is there any way to delete this thread?
Thanks everyone who tried to help me.
Hurray!!!!
abrarabbu said:
Thanks to Addicted2xda's Avatar
Addicted2xda
Thanks Senior.
ur information helped me. it was a battery problem.
is there any way to delete this thread?
Thanks everyone who tried to help me.
Hurray!!!!
Click to expand...
Click to collapse
Good to know buddy .
In your first post, there is a exclamation icon on the right. Just click on it (Report Post), and in the message box just inform the mods that the issue has been resolved and they may close the thread.
Thanks, its good to know that my suggestion helped.
my girlfriends heros touch screen has stoped responding for instance if i press menu i can press scenes but while im in scenes and select a new one i cant press done i have to use the scroll ball... anyone had anything like this??
any help greatly appreciated
thanks
It happened to mine, the only thing you can do is send it back. It sucks but the screen is faulty.
Send her round with it........... I'll see if I can help
Seriously though, buggered screen I'm afraid..
Had the same problem. Sent it in for a repair and got it back in 10 days.
I've got the same problem!!! I used to say that it was the best phone I've ever used but my mind is changed! :S
Same problem here. I can type with the top and middle of the screen, but the bottom is less responsive/sometimes non-responsive, and backspace doesn't work. Dave Hagenaars: Did you have to pay for the repair?
Aslong as it's under warranty HTC will repair it for nothing. It seems it's a fairly common fault. It come's back with a sticker asking you not to leave the phone in your pocket whilst sat down. Bless them.
liam08 said:
Aslong as it's under warranty HTC will repair it for nothing. It seems it's a fairly common fault. It come's back with a sticker asking you not to leave the phone in your pocket whilst sat down. Bless them.
Click to expand...
Click to collapse
same problem here, i need put it back everything to stock before going to t-mobile shop. did u go to t-mobile shop or u just called them? thanks in advance
My touchscreen works fine when holding it upright, but when the phone is laying down it gets really unresponsive. Anyone else having this issue?
Since it works sometimes, I'm guessing it must be software issue...
Hey,
Sometimes my HTC Hero acts weird.
Sense starts to jump between 2 screens (as if I'm constantly giving it input) when I'm doing nothing.
Also sometimes a press anywhere on the screen makes the phone think I'm pressing something at the bottom.
And last but not least, sometimes when I try to type something I lose the function of both the bottom left and right part of the screen, meaning I can't use backspace, the L, P, A and other various keys that reside there.
Does anyone also have these problems?
Is this hardware related or can I hope that this problem is solved with the 2.0/2.1 update?
Mine does the same
It happens to me as well, and i bought it abroad so no repair for me
Also - mine does the CRAZIEST thing - i can move the screen without touching it!! This is crazy - i just hover the finger above it and i can move the desktop left to right ("feature" only available when teh screen starts to jerk around)
I have no idea what to do - it drives me crazy - all my presses are wrong, and some dont work at all!!
I have figured a "way" to make it normal for a while, i just press the end key to close the screen and then turn it on again and it kinda, kinda, works again.
anybody there knows whats is the fault? if its software or hardware?, anyway i sent mine for repair and still waiting.
It's a hardware issue, no doubt. I have experienced all the issues described in the last 3-4 posts. Will have to send it in for repair after christmas - but I'll probably have to get back to the original firmware first.
percypogi said:
same problem here, i need put it back everything to stock before going to t-mobile shop. did u go to t-mobile shop or u just called them? thanks in advance
Click to expand...
Click to collapse
Got it from phones4u mate. Took it in.
if you have a screen protector sticker try changing it, I did so and did make real difference
msehome said:
if you have a screen protector sticker try changing it, I did so and did make real difference
Click to expand...
Click to collapse
well i took off the screen protector, and still pretty the same issue. anyway but now atleast it's under repair. so waiting for the phone i hope to get it before xmas.
I have a dead spot around the O and L key when typing messages in the landscape position.
Should I back-up my phone and remove all private data when getting it repaired?
had a sticker - same thing
i removed mine as well - and same thing.
talked to HTC - but they dont have a repair place in Israel - so i will have to send it abroad to the UK maybe for repair.
I still dont understand - if this is a hardware issue - how does it fix it for a short while when i press the "end" key, and re-open the phone.
if the hardware was defective it should always happen and wont be "fixed" for a short while.
Same problem, dont believe it is hardware
Got the same problem when i update to another rom LOX or Hikari.
Wiping and going back to Modaco 3.0 and everything is perfect again. Have the feeling that it has also something to do with the radio images
Maybe also something to do in which order the roms and radio's are updated. Still testing but got the same problem. Reverting back to my modaco 3.0 nandroid and everything works again.
For me this is the stable version where the bottom line works:
Firmware: 1.5
Radio: 63.18.55.06EU_6.35.06.18
Kernel:2.6.27-mck-teknologist-1.9
Build:Modaco Custom Rom 3.0 Core, SSH
Softwareversion:1.0.0A6288
Gdoll said:
Got the same problem when i update to another rom LOX or Hikari.
Wiping and going back to Modaco 3.0 and everything is perfect again. Have the feeling that it has also something to do with the radio images
Maybe also something to do in which order the roms and radio's are updated. Still testing but got the same problem. Reverting back to my modaco 3.0 nandroid and everything works again.
For me this is the stable version where the bottom line works:
Firmware: 1.5
Radio: 63.18.55.06EU_6.35.06.18
Kernel:2.6.27-mck-teknologist-1.9
Build:Modaco Custom Rom 3.0 Core, SSH
Softwareversion:1.0.0A6288
Click to expand...
Click to collapse
I have a similiar problem on my Hero. Did you find a solution to it?
What's weird is that it isn't constant. It comes and goes.
But when flashing the cya mod with 2.1 my phone was stuck on the enter sim card code screen.. Could not press OK to continue.
Hi.
I just got my p500 that went to repair( i bricked the phone) and they fixed it and updated to 2.2.2 but im having some issues.
The phone doesn't turn off the screen, even tough its set'd up to and i have to lock it in order to turn off the screen and sometimes just turn back on even without a text or call and i have to again lock it. Other problem is that the phone does not recognize that it's connected to the pc by usb.
I already tried do a reset by restoring the factory settings but it didn't solve anything.
Does anyone know how to fix this? I didn't want to sent it back to repair because it took a long time for they to fix it.
Thanks
All p500 tht was repaired by service hav this prob, I think its due to faulty motherboarf tht they using.
So that means that i will have to send it back =/ Theres really nothing i can do? I even thought it was all software related and if i flash the phone with the 2.2.2 room (im afraid that downgrading the room will brick the phone) but i don't know if this is possible to do with 2.2.2 and because i haven't found how to root this version.
I had the same problem too after get back my O1 from warranty, really feel disappointed with the service.
Anybody can help except sending back to that stupid service centre ?
Did yours took too long to? Mine took almost a month to get back from repair and it came with all this problems.
Im disapointed with the service too.
You should hav been careful in the first place.
Its a dead end now.
I don't see how its a dead end now.
I should have been careful at the first time while was trying different rooms with different methods and that's why the phone died. I sent it to repair and they replaced the motherboard from what i understood. So if it a new motherboard and i havent change anything since and im having these problems i don't see it as a dead end but as a responsibility from lg or the company that repaired the phone and my provider to repair ir. So maybe the first time since it was my fault it would be my responsibility , but they didn't question that and i didn't say anything. After they repair it but with a malfunctioning piece it's their responsibility to fix it. At least that is how i see it.
Im going to have to sent it back to warranty to repair and i hope it doesn't come with the same problems again.
Ok its not a dead end oO''
I understand ur rage... But I jst warning other users to take precautions while messing with the phone. Or they wud also qq over a bricked box..
Gudluck with the service..
Cheers.
Thanks.
I subscribe your adivce.
I have been thinking of reinstall the firmware(the original from lg) to see if it solves the problem, but im having a issue. I can't connect the phone to the computer(only transferring things to the sd card and install or open from there) and i don't know if i can root it with this version i have now, 2.2.2.
Does anyone know how can i do this with the android version and without connecting it to the pc?
PROBLEM SOLVED
I was planing on sending the phone to repair on monday, but at the time and with the phone here i didn't want to give up so i thought of rooting it and reinstalling the firmware, but nothing worked and the phone didn't recognize that it was connected to a computer. So i kept search other ways to reinstall the firmware and came across a website that talked about a "secret menu" code for the phones and i remembered that this phones must had one and that from there i could do something, i did. From there i did a factory reset and, unlike the ones i did before by going to settings-privacy, when the phone rebooted it told me right way that it was connected to the computer. I also tested the problem with the screen light and so far, so good.
So, if anyone else has this problem(sannielyk reportedly had) what i did was entering the "secret menu" code : 3845#*500# and did the factory reset from there.
Apparently it was a software problem or something that wasn't installed right by the lg service. But so far everything is good, and i hope it keeps that away.
Thanks for the help
Edit the title as [solved].
Goodjob bro.
Cheers.
Done.
Thanks
Thx a lot to griffin_1.
I tried ur "secret menu code" to reset the phone & it is really work , now problem solved.
No need to waste time back to the lg centre.
You're welcome. Glad i could help and that sending the phone to lg could be avoided in this situation.
Oh man you saved my life. I don't know how to thank you. Thanks, thanks, thanks a lot, it really worked.
Thanks griffin_1.
I had the same problem and i was going to send it back to LG service. but ive fixed it with the secret code . Thanks again.
hey people i did send my lg p500 to repair becouse something went wrong the change my mainboard and the ime well done , then i got the 2.2.1 as stock rom
good then i did upgrade to Noijins megatron then the problem starts sometimes
if i just use power amp and want to go to the facebook app the phone simply start blinking the buttons like u would overclock your phone.
then it just reboot from alone i think i got the problem 4 or 5 times a day and i simply start beliving that maybe the gprs or the module might be done for the internet.
so i think should i send it to the repair again ? i even try to flash my baseband
same error at the new roms.
i hope you can help me griffin
got the same trouble like u since lg change my motherboard.
griffin_1 said:
PROBLEM SOLVED
I was planing on sending the phone to repair on monday, but at the time and with the phone here i didn't want to give up so i thought of rooting it and reinstalling the firmware, but nothing worked and the phone didn't recognize that it was connected to a computer. So i kept search other ways to reinstall the firmware and came across a website that talked about a "secret menu" code for the phones and i remembered that this phones must had one and that from there i could do something, i did. From there i did a factory reset and, unlike the ones i did before by going to settings-privacy, when the phone rebooted it told me right way that it was connected to the computer. I also tested the problem with the screen light and so far, so good.
So, if anyone else has this problem(sannielyk reportedly had) what i did was entering the "secret menu" code : 3845#*500# and did the factory reset from there.
Apparently it was a software problem or something that wasn't installed right by the lg service. But so far everything is good, and i hope it keeps that away.
Thanks for the help
Click to expand...
Click to collapse
try this
zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz
HI
Hope you can help...
When i start my phone i get some coloured lines down my screen they go after a second or so.
I was going to root my phone, when i put it in download mode the lines do not go. Is this faulty hardware or a software thing.....
Problem is i can not read what the screen says in download not etc. (if this really matters, i do not know)
Cheers for you help, ive tried to attach a photo.
Sorry if this should go in Q & A please can a mod move....
Does this only happen in bootscreen/Download mode? Or always, also when booted fully, in homescreen? EDIT: I see it's just for a second at boot. :S
Anyway, take it to the store/warranty or wherever before it's too late. You should be covered by warranty if it's still less that 1/2 years since you haven't rooted.
Get it replaced mate ..!!
I have to say im impressed. I rang Orange UK at 7.30pm Sunday my new phone was delivered at 9.30 am Monday!!