Related
Hi everyone, well i been working on this all day and have finally gave up..
Right now, since i flashed about 2 weeks ago, i still have not had a working data connection.. always fails. GPS works great, but useless if i cant use google maps, and my main reason for purchasing the phone was for the data connection.
I would really like to talk to any fellow *Telus* members that have GPS working + data connection. I seem like i have done everything i can.
Also, if i cant get the data connection working, I was wondering if anyone knows where i can get the OEM Telus rom. I would like to revert back to a stock phone, radio/bootloader/rom the whole kit--incase i want to send it back to telus
Thanks
[edit]
Im currently running dcd 2.2.3 rom
radio 3.27.00
[UPDATE]
See my last post for info on how I fixed my problem!
I am having similar problems on my XV6800. I first went from stock to 1.6.10 with no problems, then up to the 2.1 to 2.3.1, no problems. I then downgrade to try out 1.7 and now I cannot get data to connect. Everything else works fine, but no data. Any ideas would be greatly appreciated.
gario1 said:
I first went from stock to 1.6.10 with no problems, then up to the 2.1 to 2.3.1, no problems. I then downgrade to try out 1.7 and now I cannot get data to connect. Everything else works fine, but no data.
Click to expand...
Click to collapse
I've followed the same "upgrade path" as you and now have the identical problem with my vzw xv6800 and dcd's 1.7.0. I posted in dcd's 1.7.0 kitchen thread since this one's title didn't really match.
So i guess the real question is how do we revert and go back to a stock device so we can try again from the start?
Its weird, so many people have their gps & data connection working fine. I know for me, all i have found is sprint information which is useless for me as a telus client again, any of you telus users out there id like to know your secret
I was having data problems when I first upgraded. If you can try going to settings, personal, phone, services, internet, initiate IOTA, see if that works. If not you may need some programming on the end of your carrier. After calling Sprint it got sorted out and my internet works just fine now.
jemmrich said:
So i guess the real question is how do we revert and go back to a stock device so we can try again from the start?
Its weird, so many people have their gps & data connection working fine. I know for me, all i have found is sprint information which is useless for me as a telus client again, any of you telus users out there id like to know your secret
Click to expand...
Click to collapse
I tried reverting back to a stock rom and that wasn't the case. I'd recommend calling your carrier, but don't mention in the process that you are using a custom rom.
FZ1 said:
After flashing this rom I can't establish a data connection.
Here's the "upgrade" path I've taken on my vzw xv6800.
Stock -> Olipro 1.20 -> 1.40.00 radio -> various dcd 1.6.x roms and others -> Olipro 2.40 -> 3.27.00 radio -> various dcd 2.x.x roms and others -> Olipro 1.20 -> 1.40.00 radio -> dcd 1.7.0 rom.
I've never needed an A-Key or had a problem with voice or data after a flash.
The data connection seems to reject any username/password I enter. I've tried using u:<number>@vzw3g.com p:vzw, and leaving both blank and checking "save password", neither work.
I can make/receive calls fine, IOTA seems to work fine.
I've tried flashing a rom with dcd's BuildOS defaults, and one with only a carrier change to vzw, same behavior with both.
I've found one other person that followed the same upgrade path, and has the same problem, in this post.
Any ideas?
Click to expand...
Click to collapse
illuminarok said:
You have previous data session active from other ROM build. So your account is still logged in on verizon server.
It's like IRC when you get disconnected from internet, then reconnect and login to IRC and see your previous name is still in the channels. You need to wait a bit for it to "timeout".
Have to either call verizon and have them kick off the ghost, or turn off your phone, take the battery out, and wait about 20 minute.
Goodluck!
Hiromitsu
Click to expand...
Click to collapse
This is from the other thread, hope it help.
Hiromitsu
silentbenton said:
I was having data problems when I first upgraded. If you can try going to settings, personal, phone, services, internet, initiate IOTA, see if that works. If not you may need some programming on the end of your carrier. After calling Sprint it got sorted out and my internet works just fine now.
Click to expand...
Click to collapse
My phone doesnt have the Internet option there. I also installed iota.cab but something tells me its sprint specific, it failed aways.
I called *22803 and did the over the air programming that way. It fixed a roaming issue i originally had... somehow after the flash i had ended up with a wrong PRL.
One thing that i have noticed that is very odd. When i enter ##778 and click edit and enter my unlock code and click the View Info and M. IP Default Profile. The NAI value is my hex esn and sprint in the form of an email address!
When i was writing down my provision data (before my first flash) i did a quick look thru of all the options and that value was [email protected] -- not sprint.
Its weird that im a telus user, yet have spring information in my phone.
Further down the list is HA Shared Secret and AAA Shared Secret. These have strange data that i think are probably wrong if the NAI is wrong as well.
Any ideas?
When I first called Sprint they had me replace the HA and AAA secret stuff, but it didn't help me. Somewhere along the lines some of my data was lost and needed to be reconfigured on their end. That may be what has happened to you. You might try downgrading , but in my experience it did nothing, I was still unable to use data when I downgraded.
silentbenton said:
When I first called Sprint they had me replace the HA and AAA secret stuff, but it didn't help me. Somewhere along the lines some of my data was lost and needed to be reconfigured on their end. That may be what has happened to you. You might try downgrading , but in my experience it did nothing, I was still unable to use data when I downgraded.
Click to expand...
Click to collapse
did they have you clear the fields? or enter some info? im afraid to clear it just incase and it would be *super* hard typing it back in lol
They had me retype the HA and AAA, but that wasn't the problem. I think it is best to call them up and see what they have to say. Just tell them you've done a hard reset and then your data connection quit working. Don't let them know you flashed a custom rom and tell them you think you need to reprovision your data connection. That should get it sorted out.
silentbenton said:
Just tell them you've done a hard reset and then your data connection quit working. Don't let them know you flashed a custom rom and tell them you think you need to reprovision your data connection.
Click to expand...
Click to collapse
Calling vzw and playing dumb fixed this for me! They "reprovisioned" my data.
And just so we know what might have caused this,
dcd1182 said:
I have had to reprogram my device every time I go from radio 3.27.00->1.xx.xx
Click to expand...
Click to collapse
I managed to answer my question about stock telus rom.. and managed to get back to factory defaults... everything worked--even data!
So now i need to find a rom made for us telus folk that that i can try out. Can anyone upload the one that works for them to a fileshare site? I am specifically looking for a rom that works on the p4000.
Also, I have tried cooking a couple roms using dcds 2.3.2 kitchen but not luck -- still no data connection. So fustrating being the only one without a data connection lol
FZ1 said:
Calling vzw and playing dumb fixed this for me! They "reprovisioned" my data.
And just so we know what might have caused this,
Click to expand...
Click to collapse
I called telus and played dumb aswell. I asked them if its possible that things got screwed up on their end such as having a phantom me still logged into the data service but the lady said that it was impossible. I also asked if there was anything reprovision yadda yadda..
All she suggested was check my MDN and MSID and if that was ok (which is was) then take it in for warranty.
With all that said and done though, flashing to the stock rom worked. so some how the roms i have been trying just arent allowing me to use the data connection
I don't use Telus so I'm just guessing, but when you "played dumb" did you simply say that you can't establish a data connection after doing a hard reset?
FZ1 said:
I don't use Telus so I'm just guessing, but when you "played dumb" did you simply say that you can't establish a data connection after doing a hard reset?
Click to expand...
Click to collapse
yeah i told the i did a hard reset because my today screen messed up
I am with telus, mine is working perfectly.
Been using different version of DCD roms. I was having lots of problems. like the phone freezing not connecting to active sync after installing programs. I have since cooked 2.3.2 rom and been using it for a few days. Everything seems to be working perfectly.
maybe try flashing your radio again? I was gonna suggest your MSID..etc. But it seems you have checked it with Telus already.
Have you looked in modem and make sure you have #777 in there? (I am sure telus prolly would have had you check that...but just incase)
jemmrich said:
One thing that i have noticed that is very odd. When i enter ##778 and click edit and enter my unlock code and click the View Info and M. IP Default Profile. The NAI value is my hex esn and sprint in the form of an email address!
When i was writing down my provision data (before my first flash) i did a quick look thru of all the options and that value was [email protected] -- not sprint.
Click to expand...
Click to collapse
Also have you tried changing your NAI Value?
my is [email protected]
and DUN NAI: [email protected]
AAA Shared Secret: Should I be sharing this?
Perhaps try doing and RTN reset then reprovisioning your phone? RTN reset is a hard reset that also wipes all provisioning data to defaults. Then you will need to reprogram your phone with MDN and MSID. Only proceed if you know your MSL, MSID, and MDN. Or after doing the reset have Telus walk you through reprogramming your phone.
##786#
menu->reset
Heres what i did on my latest flash using a rom someone else has no trouble running:
flashed from the bootloader screen after the device makes a beep on the computer
first boot, set up screen by tapping points
rom makes customizations and does a reboot
i check my MND and MSID via ##390215 - everything checks out (its my number with area code)
next i head to phone settings and check the number is good there. yep
now i attempt to call my voicemail - works
i call someone - works
next i wanna test data so i first have to set up modem...
Settings > connections > connections
Advanced > select networks - I choose a name "my isp name"
under modem tab i add new and select a name for it "my connection"
next, enter #777 for dialup
fill out user/pass (user being my phone + @1x.telusmobility.com and pass being esn decimal form)
i click finish and open up pie
enter a website - www.google.com
pie tells me its invalid and does not try to even start a data connection
I try installing google maps, so i copy cab to sd card, in file manager copy, nav to My Documents folder and paste
I get access denied. be certain there is enough memory yada yada and same thing happens when i try to copy a file to the sd card -- weird
so i try use camera take some pictures, they save to the sd card and not the internal space - and manually copying doesnt work either
so i check how much space i have free... Storage total: 167.40mb inuse 3mb free 164.35mb, program: total 46mb in use: 23.77mb free 22.23mb
storage card tab says i have 1857.91 mb free
Activesync will not let me connect to the device so i cant try installing software like that.even though i have uninstalled it and reinstalled it, seems to be device issue due to rom
so i double check my device settings: ROM version DCD 2.3.2, Radio 3.27.00, browser msie 6.0, ESN is correct in hex form
at this point i dont know what to do
tried to make this as detailed as i can so someone can possibly tell if i missed a step along the lines somewhere
I think you problem is here:
# next, enter #777 for dialup
# fill out user/pass (user being my phone + @1x.telusmobility.com and pass being esn decimal form)
Click to expand...
Click to collapse
There should not be any username/pass there...at least I don't and it is working for me. I think it is more to do with your ##778 under you NAI...change it there...
**Solved!!!**
Uploaded correct files to megaupload - http://www.megaupload.com/?d=I204KSNF
OUT OF THE BOX FRESH FEELING FOR YOUR XV6800!
Radio: 1.30.60
Rom: 2.09.605.8
Rom Date: 08/03/07
full restore of all original settings!
nuguys solution said:
Be connected to activestink.
(even if your device only boots to the windows splash screen activestink can still connect enough to load this 1.2 bootloader)
Run TitanUnlocker.exe from first folder
FOLOW THE ON SCREEN DIRECTIONS EXACTLY
INCLUDING THE UNPLUGING AND PLUGING BACK IN PART
Be patient and be sure that it is complete.
Then without disconecting, or restarting your device
go to the second directory and folow these directions...
While stil in bootloader mode run ROMUpdateUtility.exe
Follow the onsreen directions.
When your device boots up - LET THE VERIZON CUSTOMIZATIONS RUN.
Enjoy being back on Verizons service.
Now go load whatever roms you feel comfortable running.....
You may need a different bootloader for some roms.
Click to expand...
Click to collapse
I let the customizations run after loading the SPRINT 3.35 Rom updater on my XC6800, I don't think the problem was loading the rom, but letting the damned sprint customizations install instead of a quick reset.
*
I have tried a hell of a lot to resolve this and am convinced that at this point it is going to take a verizon stock rom - the whole thing - to start from scratch and get back from the evil grips of those sprint towers (you sprinters would think the same if in our shoes)...
*
Unfortunately I have not found everything to piece together an entire orig vz rom.
*
The first bad thing that the sprint customizations does is resets the MSL, so now instead of using 000000 as always, you have to find "GetSPC", run it giving it your ESN (under battery) to find out your new "sprintized MSL". This causes you to use sprints towers for everything, add to the fact that it loads a sprint PRL and you are now "stuck on sprint".* when you dial *228 you get a sprint recorded voice that this number is not valid.
Having a xv6700 laying around I was able to set nearly everything in EPST back to where it needed to be (see screen shots)- that got me making calls (roaming) but no i-net, and no *228...
*
Called Data tech support for a aKey, they gave it to me, that didn't work.
*
Dl'ed a vz PRL from http://www.corolada.com/prl/
That got me to be able to connect to vz by dialing *228, but no love, it says "sorry call cust serv...".
*
Went to a corp VZ store and looked at all the settings in EPST changed a couple more, that didn't work.
*
Spoke to the lead geek in charge there and fessed up, he said that it was because of the MSL code change, that *228 sends the 000000 “service sub lock code” to unlock the SPL (EPST) and if the code is different, it will never connect to *228 right (well maybe after they open up their network more, but that is at least months away).* So I said what if I was with sprint and wanted to "convert"? He said they would need sprint to set the MSL to 000000, which would likely be done by sending it in to sprint, then sprint sending it to HTC (I'm sure we can come up w/ something better).
*
After leaving, I received a follow up call from my escalated trouble ticket, and the girl reset my “DMU keys” that finally got me to have i-net (still no *228 love though).
*
So now I am at a OK place, everything works but still roaming, place and receive calls, received network texts from cust serv, and have i-net. However I didn’t want to go through all the set up on my phone just to hard reset anyway so I started off on a quest to find a legit vzw rom.
People keep saying it's posted here, or there or everywhere, I HAVE TRIED everyone I have found and have NOT been able to reset the radio to Verizons peramaters.
Any help out there as to finding the STOCK VERIZON RADIO or best the whole stock verizon rom package?
for those who need help getting the EPST setup I will post the current settings I am using in screenshots.
** I will update this post to reflect the best solution if the thread gets cumbersome.
I used the stock Verizon ROM at:
ftp://up.ppcgeeks.com/Titan/CarrierRoms/Verizon_Stock_ROM/VZW_Passworded_Ruu_signed
I had a similar type issue and I'm working fine now. You'll see a solved post from me with a GPS issue. Hope that helps.
starting to agregate info
starting to agregate info:
Geckotek said:
Here is a repost of my earlier posting on this subject. This will resolve your issues if your Verizon phone has been "Sprintized" or help you restore your phone before returning it to Verizon.
To set your phone back to the default Verizon ROM, do the following:
Download all necessary files 1) Titan Re-locker 2) Stock Verizon ROM 3) ROM Update Utility
Unzip/rar the Stock ROM and the RUU (unrar using WinRAR) ****DO NOT UNZIP THE RELOCKER**** (it is a self extracting zip and will run properly as is)
Place the Ruu_signed.nbh file in the RUU folder
Hard reset your phone by holding down both softkeys, hitting reset, and pressing R (just for good measure)
Connect your phone to your PC and make sure ActiveSync is connected
Re-lock your phone by running Titan_Relocker.exe
Place the stock Verizon ROM in the RUU folder
Run the RUU by running ROMUpdateUtility.exe
For good measure, let the Verizon ROM complete its setup.
I'm doing this from memory so please let me know if I missed a step so that I can update this post.
I hope this is helpful.
Edit: links corrected
Click to expand...
Click to collapse
Geckotek said:
xv6800
Was running 2.3.2 w/ the 3.27 radio. Just updated.
Here were my steps:
Performed hard reset
Connected phone to PC and made sure AS was connected
Ran the Sprint updater
Upon reboot I forced phone into bootloader mode (did this while HTC screen was beginning to appear)
Cooked ROM in DCDs Kitchen...added several options
Ran updater
Notes:
Never had to run *228. Phone and internet confirmed to work correctly. Syncing w/ AS right now, configuring Exchange AS.
Will report back more later, but so far so good.
Click to expand...
Click to collapse
ebb said:
(coming from DCD 1.70 and radio 2.13)
1. Load Olipro 1.20 unlocker (my phone was re-locked after 1.70 ROM)
2. Flash radio
--Reboot was stuck on verizon screen after radio- entered bootloader mode by pressing power+camera, and inserting stylus for reboot. Entered bootloader successfully.
3. Cooked verizon-based rom from DCD 3.0.0 kitchen
4. Flashed ROM
This brought me to the new radio and rom, BUT... when disconected from the desktop, entered the dreaded constant reboot situation, so...
5. Reattached to desktop- this stopped the rebooting. Established activesync.
6. Loaded Olipro 2.40
7. Removed connection from desktop. Removed battery and after reinsert, hard reset device.
8. Ran *228,1 and then *228, 2. Soft reset after each
9. Working great for phone and text. Will play with GPS and report back (yes-- I will enable Location On!)
Thanks DCD for your great work and suggestions along the way here and in the radio thread..
Click to expand...
Click to collapse
Geckotek said:
So to summarize your steps minus the failure follow my directions but if you don't have Olipro 2.4 installed already, do that first. OH, and I didn't need to run *228.
My data speed didn't test so well...gonna see if running a *228 helps.
Edit: HA! As I expected...running *228 jacks me up again. Looking for signal. *22802 kicks it back into signal.....looking into it some more.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=376873
Geckotek said:
http://forum.xda-developers.com/showthread.php?t=376873
Click to expand...
Click to collapse
your solution is finaly correct - I am uploading the needed files to megaupload so ftp issues don't keep causing problems for people.
I am stuck at the verizon white splash screen and I am trying to get my phone back to stock. I can not establish a connection to my PC via active sync. It there a way to get my phone connected, or is my phone Brick'd now?
Thanks
mcgong said:
I am stuck at the verizon white splash screen and I am trying to get my phone back to stock. I can not establish a connection to my PC via active sync. It there a way to get my phone connected, or is my phone Brick'd now?
Thanks
Click to expand...
Click to collapse
Press camera+power+soft reset
This will take you to the boot screen and you should be able to continue. You should have relocked your bootloader, right?
If so, just go ahead and flash the stock rom.
EDIT: Dont panic. If you are at the Verizon screen your phone is definitely NOT bricked. There are HUNDREDS of cases exactly like your and HUNDREDS more posts telling your exactly how to fix your problem. Search and you shall find.
Even before you actualy get into WinMo even though activestink is not really connected - it is able to connect through and re-flash the bootloader - it took a while to figure that one out for me too...
mcgong said:
I am stuck at the verizon white splash screen and I am trying to get my phone back to stock. I can not establish a connection to my PC via active sync. It there a way to get my phone connected, or is my phone Brick'd now?
Thanks
Click to expand...
Click to collapse
The moral of the story is, don't let Sprint customization run!
I did and had heck for 2 days. After flashing and re-flashing. i finally got back to original vzw rom, but data still didn't work, even after talking with tech support.
I took my phone to a local vzw store and they were able to fix it.
30 minutes later, I had the dcd3.01 rom installed and everything working perfectly.
Next big rom update, I will wait for others to screw up before jumping in.
....
plz up date the wiki with this
I did that same thing a month ago. Ran the damn Sprint Radio/Rom package and was stuck on Sprint towers. Even going back to the stock Verizon rom didn't help. I manually loaded a PRL and finally had phone calls, but no data. After many hours on the phone with Verizon giving me AKEYs, refresing towers, releasing stuck data sessions.... They finally sent me a replacement phone. Nice to see this issue has finally been resolved.
vx6800 bricked
I am new here but I need some help.
I have read and reread all the various posts but cannot get past the splash screen. During startup, at the bottom it, i get R 1.30.60 and D 3.35. It appears my problem is mismatched ROM and Radio version. However, trying to get back to stock rom, my device is not even detected by activesync and no matter what I do, I end up getting error - device not connected.
Thanks
benji
nuguy said:
**Solved!!!**
Uploaded correct files to megaupload - http://www.megaupload.com/?d=I204KSNF
OUT OF THE BOX FRESH FEELING FOR YOUR XV6800!
Radio: 1.30.60
Rom: 2.09.605.8
Rom Date: 08/03/07
full restore of all original settings!
I let the customizations run after loading the SPRINT 3.35 Rom updater on my XC6800, I don't think the problem was loading the rom, but letting the damned sprint customizations install instead of a quick reset.
*
I have tried a hell of a lot to resolve this and am convinced that at this point it is going to take a verizon stock rom - the whole thing - to start from scratch and get back from the evil grips of those sprint towers (you sprinters would think the same if in our shoes)...
*
Unfortunately I have not found everything to piece together an entire orig vz rom.
*
The first bad thing that the sprint customizations does is resets the MSL, so now instead of using 000000 as always, you have to find "GetSPC", run it giving it your ESN (under battery) to find out your new "sprintized MSL". This causes you to use sprints towers for everything, add to the fact that it loads a sprint PRL and you are now "stuck on sprint".* when you dial *228 you get a sprint recorded voice that this number is not valid.
Having a xv6700 laying around I was able to set nearly everything in EPST back to where it needed to be (see screen shots)- that got me making calls (roaming) but no i-net, and no *228...
*
Called Data tech support for a aKey, they gave it to me, that didn't work.
*
Dl'ed a vz PRL from http://www.corolada.com/prl/
That got me to be able to connect to vz by dialing *228, but no love, it says "sorry call cust serv...".
*
Went to a corp VZ store and looked at all the settings in EPST changed a couple more, that didn't work.
*
Spoke to the lead geek in charge there and fessed up, he said that it was because of the MSL code change, that *228 sends the 000000 “service sub lock code” to unlock the SPL (EPST) and if the code is different, it will never connect to *228 right (well maybe after they open up their network more, but that is at least months away).* So I said what if I was with sprint and wanted to "convert"? He said they would need sprint to set the MSL to 000000, which would likely be done by sending it in to sprint, then sprint sending it to HTC (I'm sure we can come up w/ something better).
*
After leaving, I received a follow up call from my escalated trouble ticket, and the girl reset my “DMU keys” that finally got me to have i-net (still no *228 love though).
*
So now I am at a OK place, everything works but still roaming, place and receive calls, received network texts from cust serv, and have i-net. However I didn’t want to go through all the set up on my phone just to hard reset anyway so I started off on a quest to find a legit vzw rom.
People keep saying it's posted here, or there or everywhere, I HAVE TRIED everyone I have found and have NOT been able to reset the radio to Verizons peramaters.
Any help out there as to finding the STOCK VERIZON RADIO or best the whole stock verizon rom package?
for those who need help getting the EPST setup I will post the current settings I am using in screenshots.
** I will update this post to reflect the best solution if the thread gets cumbersome.
Click to expand...
Click to collapse
I got this problem fixed with the help of an uncommonly smart tech support agent.
My first problems started when I accidentally put the sprint rom on my phone and let it boot.
I just called tech support about three times before I saw this post and they couldn't help me and they even did a DMU key reset without my knowledge and that didn't work. The last guy I talked to told me to bring the phone back into the store that I got it to get it replaced. Not wanting to do that beings that this was the last phone the store had in stock, I did one final search on google and found this site. After reading this post, I called back in to ask them to do a DMU key reset. The tech support agent then informed me that they already did a DMU reset and it obviously didn't work. He then wanted to try "something". He asked me to take the battery out of the phone and leave it like that while he put me on hold. I was on hold for about 3 minutes and when he got back on, he asked me to get back onto the phone and asked me to boot the device up again. He then asked me to dial *228 and let the phone reprogram. After I did that and it rebooted, I was able to use data. Whoohooo!!!!
I asked him what he did for my own personal benefit and he informed me that he actually temporarly removed my data package from my plan and reaplied it. But it was important that the device was turned off while he did it. Hence, the removal of the battery. I was very pleased with this guy. I thanked him profusely.
I'm posting this for the benefit of other people who are having problems with their data package after installing the sprint rom.
I haven't posted before, but I have a pretty difficult problem.
I tried installing one of those Sprint ROM/Radio setups on my phone, and like a dummy I let the customizations run. So here's what I did:
1) I flashed back to Verizon stock using the relocker and stock radio/rom. Once completed, it still shows roaming.
2) Then I used *228 option 1, then option 2, and the roaming icon goes away. Oh yeah, I also get the message "we are currently unable to authenticate your phone". No problem, not going to do anything else yet until I get a ROM/Radio combo I want.
3) Then I flashed the unlocker and (insert ROM/Radio combo here). I've tried most of them, following the compatibility list posted on this site. Most version of DCD's, 5067 (or whatever the # is), and radios 3.35, 3.37, 3.39, 3.49, etc. Once I get everything set, get a new A-key, I'm still roaming. The bottom line is that it doesn't matter what I use; the phone goes back into roaming mode. I then tried *228 option 1/option 2. *22899 does not work at all. I've tried to have them do the DMU resets; that doesn't seem to work. I've downloaded and installed new PRL files; that didn't help. In addition to roaming, my data isn't working either. I gave up and reflashed back to stock using the posted procedure.
4) Go back to step 1. I'm somewhere in this endless loop as we speak.
I can't fix it. I've followed almost every recommendation on this site. Verizon is sending me a new phone. In the meantime, I'd like to continue to try to fix this, but I don't know what else to do. Can anyone help???? Thanks.
schoolio said:
I haven't posted before, but I have a pretty difficult problem.
I tried installing one of those Sprint ROM/Radio setups on my phone, and like a dummy I let the customizations run. So here's what I did:
1) I flashed back to Verizon stock using the relocker and stock radio/rom. Once completed, it still shows roaming.
2) Then I used *228 option 1, then option 2, and the roaming icon goes away. Oh yeah, I also get the message "we are currently unable to authenticate your phone". No problem, not going to do anything else yet until I get a ROM/Radio combo I want.
3) Then I flashed the unlocker and (insert ROM/Radio combo here). I've tried most of them, following the compatibility list posted on this site. Most version of DCD's, 5067 (or whatever the # is), and radios 3.35, 3.37, 3.39, 3.49, etc. Once I get everything set, get a new A-key, I'm still roaming. The bottom line is that it doesn't matter what I use; the phone goes back into roaming mode. I then tried *228 option 1/option 2. *22899 does not work at all. I've tried to have them do the DMU resets; that doesn't seem to work. I've downloaded and installed new PRL files; that didn't help. In addition to roaming, my data isn't working either. I gave up and reflashed back to stock using the posted procedure.
4) Go back to step 1. I'm somewhere in this endless loop as we speak.
I can't fix it. I've followed almost every recommendation on this site. Verizon is sending me a new phone. In the meantime, I'd like to continue to try to fix this, but I don't know what else to do. Can anyone help???? Thanks.
Click to expand...
Click to collapse
dang, im here too... any fix?
quadjacks said:
dang, im here too... any fix?
Click to expand...
Click to collapse
Nope. New phone.
schoolio said:
Nope. New phone.
Click to expand...
Click to collapse
Verizon Stock ROM/PRI Update should fix calling
A DMU reset is PROBABLY needed to fix data (need to finango your way around tech support to get one)
scrawnyb said:
Verizon Stock ROM/PRI Update should fix calling
A DMU reset is PROBABLY needed to fix data (need to finango your way around tech support to get one)
Click to expand...
Click to collapse
Nope, did all that too.
schoolio said:
Nope, did all that too.
Click to expand...
Click to collapse
ok i am BACK!!! WOOT|WOOT
here is what i did.
Using the files from post 1 of this thread as no others i tried worked!
1 hard reset
2 ran relocker
3 ran ruu utility
4 allowed cust
5 ran *228
finaly no triangle (raoming icon), but not data
6 called VZW CS, explained i had done a hard reset, BLAH...BLAH...DUH...DUH... not sure why this is happening
a. she had me do everything i had already done (*228), reset username and pass...etc.
b. after 30 mins and at last resort, she removed then readded me to the system (reprovisioned, much like when cable internet modems go offline) SUCCESS
remember only use files from post one of the ablve link, others on here, ppcgeeks, smartphonejunkie oddly didnt help!
Now im back up to Rom 20226 radio 3.42... man im hard headed, but i have a kewl phone again!!!! hope this helps!!!!
NOTE: i was not able to use ##778 to manually program!!!!! so if you have a good tech, this may give him clues to your REAL issue.
also look here post 24
http://forum.ppcgeeks.com/showthread.php?p=271602#post271602
quad,
i am waiting (24 to 48 hrs )for their network team to do.... something to my phone, possibly the DMU reset. My tech wasn't able to do that on her own. I'm wondering if i can get a regular tech to do what they did for you....when you say they removed you then added you to the system, not exactly sure what that means
I'm Jealous.....
EDIT: BTW, my data connection settings won't keep a username and pwd stored....keeps dropping them every time after i put em in
I'm sure the answer to my question is somewhere in this forum...but no matter how I search...it does not reveal anything I can use.
I recently upgraded to DCD 3.2.6 with the .50 radio and SPL 2.47 and used the Verizon carrier cab
My data connection fails every time I try to connect. I get the message PPP Connection Error.
After reading a few post within the forum...it was sometimes suggested to re-run the carrier cab which I did about four times...it tell me that it successful but still fails to connect.
I then called Verizon and they where unable to resolve my connection issue...so they are sending me out a new phone...oh I'm using the XV6800 Verizon.
So...what should I do now?
See if somebody can help me to get my data connection working and tell Verizon not to send out a new phone...or reset my XV6800 back to stock ROM and go for the new one...which of course will probably have the new stock ROM on it...which will not allow me to install a custom ROM.
Any suggestions?
dlitz said:
I'm sure the answer to my question is somewhere in this forum...but no matter how I search...it does not reveal anything I can use.
I recently upgraded to DCD 3.2.6 with the .50 radio and SPL 2.47 and used the Verizon carrier cab
My data connection fails every time I try to connect. I get the message PPP Connection Error.
After reading a few post within the forum...it was sometimes suggested to re-run the carrier cab which I did about four times...it tell me that it successful but still fails to connect.
I then called Verizon and they where unable to resolve my connection issue...so they are sending me out a new phone...oh I'm using the XV6800 Verizon.
So...what should I do now?
See if somebody can help me to get my data connection working and tell Verizon not to send out a new phone...or reset my XV6800 back to stock ROM and go for the new one...which of course will probably have the new stock ROM on it...which will not allow me to install a custom ROM.
Any suggestions?
Click to expand...
Click to collapse
what do you have for your Data Network Connect? #777 and then you need name, password, and domain. I don't remember what those are off the top of my head but need to right or you will not connect. You do have a data package from Verizon, sorry I am in support and have to ask all the simple questions as well as the hard ones. Also have you tried to reload the radio ROM and the DCD ROM again, with the Verizon CAB of course? Most of the issues are cleaned up with reloading the ROM not the carrier cab. Also make sure that your data connection icon in the Comm Manager is lite up or on.
Verizon Data Tech Support ran me through some setting which one of them was to make sure I had my phone#@vzw3g.com and the pass of vzw set correctly...which I did
That still did not work...when that did not fix the problem...he went no further...and said we need to send you out a new phone.
I'm in the process of downloading the ROM radio again and going to try the procedure again...
dlitz said:
Verizon Data Tech Support ran me through some setting which one of them was to make sure I had my phone#@vzw3g.com and the pass of vzw set correctly...which I did
That still did not work...when that did not fix the problem...he went no further...and said we need to send you out a new phone.
I'm in the process of downloading the ROM radio again and going to try the procedure again...
Click to expand...
Click to collapse
Your probably not authenticated on the VZW network. Its miserable when that happens. DO you have a spare phone around? If so activate that phone against your phone number. Wait five minutes and activate the 6800 again. I do it all the time. It will resolve this issue. There is something called a "group password" you are missing. Only VZW can put that in by re provisioning the phone.
There tech support never catches this. IF you have to, call them and just tell them you need your AKey reset. You will get transfered to a security department. They will walk you through a bunch of crap then finally reset your AKEY. You should be able to authenticate as you as you dial the number that lets you program the phone. Cant remember what it is off the top of my head. ##xxx
dlitz said:
I'm sure the answer to my question is somewhere in this forum...but no matter how I search...it does not reveal anything I can use.
I recently upgraded to DCD 3.2.6 with the .50 radio and SPL 2.47 and used the Verizon carrier cab
My data connection fails every time I try to connect. I get the message PPP Connection Error.
After reading a few post within the forum...it was sometimes suggested to re-run the carrier cab which I did about four times...it tell me that it successful but still fails to connect.
I then called Verizon and they where unable to resolve my connection issue...so they are sending me out a new phone...oh I'm using the XV6800 Verizon.
So...what should I do now?
See if somebody can help me to get my data connection working and tell Verizon not to send out a new phone...or reset my XV6800 back to stock ROM and go for the new one...which of course will probably have the new stock ROM on it...which will not allow me to install a custom ROM.
Any suggestions?
Click to expand...
Click to collapse
You can revert to a stock pre-gps ROM. There are instructions to do it somewhere. From then you skip the VZW update and just follow the normal path. I have done it with my phone a 100 times. Thats how I know about the authentication issue you are having.
I do have another phone around here...I might try that
I have just finished re-installing the radio ROM and the 3.2.6 ROM...installed the Verizon carrier cab
ran the *228 option 1
waiting for the phone to reset.
I'm just wondering if I'm following the correct procedure upgrade the phone...
I used the Wiki...but it appears to be as organized as my home office...
so I'm not sure where the best tutorial is to follow upgrading the phone.
Edit...that's was a no go...same issue
Not sure what you mean in your last post...care to elaborate a little on that?
I also read somewhere that if I activate another phone...and then re-activate the 6800...its possible that I will loose my data plan associated with the 6800...
I guess I would have to call them or log into the account and re-add it...
Just an update...
I Spent about 45 minutes on the phone last night with Verizon Tech Support.
I called them back after ready your post above. I asked them if they would reset my Akey, but they wanted me to go thru a few other troubleshooting steps first.
finally at the end of the conversation...the girl on the phone said that the Verizon system is getting an A-Key from the phone and since its getting one...it can not be reset...
So...I'm getting a new phone anyway...
I guess its not all that bad...I have been seeing issues with it locking up on me when I was on the stock ROM...
Thanks for the suggestions...time to go find the thread that will put it back into stock status...for shipping back to Verizon.
http://forum.xda-developers.com/showthread.php?t=423597&highlight=ppp+connection+error
ibenjakinov said:
http://forum.xda-developers.com/showthread.php?t=423597&highlight=ppp+connection+error
Click to expand...
Click to collapse
Thanks
I've been through that thread already
However, I'm just going to wait until the new one arrives and try again...
make sure your settings for your data connection do NOT have anything under domain. also, under Connections --> Advanced--> Select Networks, make sure that Verizon Wireless is selected for the first option. i havent heard anything about this for a while, but if this is happening when you try to send or receive an MMS, it can't hurt to make sure your X-VzW-MDN key is set to your 10 digit phone number (HKLM\Software\Archsoft\Archsoft MMS UA\Config\mm1\wspheader)
kflipproductions said:
make sure your settings for your data connection do NOT have anything under domain. also, under Connections --> Advanced--> Select Networks, make sure that Verizon Wireless is selected for the first option. i havent heard anything about this for a while, but if this is happening when you try to send or receive an MMS, it can't hurt to make sure your X-VzW-MDN key is set to your 10 digit phone number (HKLM\Software\Archsoft\Archsoft MMS UA\Config\mm1\wspheader)
Click to expand...
Click to collapse
The first part of your message was checked by me and Verizon...just to make sure...
When I had everything installed and running after the upgrade...MMS was not even available...only thing I had was SMS and email.
I had to install that GC mms/sms cab file to get MMS back on the phone...and that did not even help.
As for the last part of your post
I know that's a registry key...but how do you get to it to check.
Also...just for sh**s and giggle knowing I'm going to be sending this phone back to VZW when the new one shows up...
After converting it back to stock radio, ROM and SPL
I used the official VZW MR1 ROM update and flashed the phone with that...same issue, unable to make data connections...
Thanks for all the support and suggestions...
dlitz said:
Thanks
I've been through that thread already
However, I'm just going to wait until the new one arrives and try again...
Click to expand...
Click to collapse
I had the same problem and when I switched to my old Razr and then back to the XV6800 then ran the carrier cab it worked. It may have took 2 tries (switching back and forth between phones). I did have to reselect a data plan when activating the 6800. I also may have run the carrier cab a few times. It took a lot of messing around but I finally got it to work. I guess if your getting a new phone none of this really matters though.
Hello again, I really think I messed up this time as I was trying to unlock my phone (alt carriers). I followed directions off a vague website and didn't realize it wasn't for my specific device. Any who, this is what I did.
Hidden menus were already enabled..
Dialer "*#0011#"
Menu > Back
Menu > Key Input "1"
Debug Screen > Phone Control > Network Lock
Selected PERSO SHA256 OFF
Went back to the main menu
Common > NV Rebuild > Restore Backup
Ever since doing this regardless if I revert and turn SHA back on I have data, I can text but cannot place a phone call and I get bumped off network once and a while. Any idea how I can revert these changes?
I have already factory reset / reinstalled the Rom from scratch. No change and my next step would be odin but I was hoping to avoid having to go through all that.
Any ideas?
Thank you all in advance,
Colton 22
more info
I have also confirmed that doing an Odin I still have the same issue. .. Should I contact vzw and say my headphone jack is bad? Downloading Stock ot a update now which I dont want to do... Lock the phone down ...
[SOLVED] I have been able to revert changes to ServiceMode
I had to Odin back to stock (before root).. I used the No-wipe method offered from my phone.
secondly I actually updated stock OTA software (process failed so it didnt work ^_^ )
- (dont think this step is needed however i did it and it didnt change me to any new version. Still on MDK thankfully)
Factory reset from within system settings and allow it to delete all local sdcard data doing so,
Problem solved. Just working on getting back to my full custom status now !
ALSO FOR INFORMATION
After calling Verizon and asking if they could walk me through the process of unlocking my phone's sim card for othercarriers i was informed that the Verizion GS4 is already unlocked and shouldnt need any alt methods to do it. Just change Mobile Networks to GSM and shut down. Insert new SIM and power on.
Colton22
colton22 said:
I had to Odin back to stock (before root).. I used the No-wipe method offered from my phone.
secondly I actually updated stock OTA software (process failed so it didnt work ^_^ )
- (dont think this step is needed however i did it and it didnt change me to any new version. Still on MDK thankfully)
Factory reset from within system settings and allow it to delete all local sdcard data doing so,
Problem solved. Just working on getting back to my full custom status now !
ALSO FOR INFORMATION
After calling Verizon and asking if they could walk me through the process of unlocking my phone's sim card for othercarriers i was informed that the Verizion GS4 is already unlocked and shouldnt need any alt methods to do it. Just change Mobile Networks to GSM and shut down. Insert new SIM and power on.
Colton22
Click to expand...
Click to collapse
Yup. It's not locked from the factory since they can't. I don't know what you did to your phone with the config rebuild from some random backup, but it's apparently not good. And all this to unlock something that wasn't locked in the first place. Sad.
The backup wasn't a random one, it's generated while in service mode called the 'golden backup'. There is speculation it was meant to be the script to unlock the phone but this proves that wrong. All seems well so far but I have read of others with this same issue after following the first result on Google about unlocking the GS4 (not vzw specific).
I don't understand how this could be classified as sad though. Sad would involve ignorance, not acts from being naive.
Best regards,
Colton22
colton22 said:
The backup wasn't a random one, it's generated while in service mode called the 'golden backup'. There is speculation it was meant to be the script to unlock the phone but this proves that wrong. All seems well so far but I have read of others with this same issue after following the first result on Google about unlocking the GS4 (not vzw specific).
I don't understand how this could be classified as sad though. Sad would involve ignorance, not acts from being naive.
Best regards,
Colton22
Click to expand...
Click to collapse
"Sad" as in getting and acting on bad advice. It's sad that there's so much info out there that doesn't tell people when it applies and when it doesn't, leading folks down the wrong path. YouTube is full of that kind of noise.
Indeed it is and the more popular the phone is, the more half truths are available. I do hope this post helps others who had the same issue.
When I started this I was with
Hyperdrive RLS13 OCd UVd Xposed on KToons Kernel.
Take care all and know your sources ha! Lesson learned.
Colton22
Here's my story: About a year and a half ago, I used my phone upgrade on a Droid DNA, but swapped back to my old flip phone to avoid having to pay $30 for Data and just keep the phone for the Wi-Fi access and other epicness. About a year ago, I decided to try out beaups' Moonshine s-off so I could start putting custom ROMs on it. Unfortuately with my luck (probably bumped the cable) it failed halfway through the moonshining process and made my phone really glitchy with force closes (and deleted all my data, but meh..). Fortunately, I went to the Moonshine IRC and they were so Awesome! They helped me troubleshoot my issue, guided me though making an Ubuntu Live CD, and used TeamViewer to get my phone back in working order. I will always be extremely grateful for their help!
Fast forward to today: I finally decide I want to go for the data plan, so I call up Verizon and go through the process of getting the phone service back on my Droid DNA. Unfortunately, after the whole process, the phone won't make any outgoing calls or receive any incoming calls. However, I still had 3-4 signal bars and I could surf the internet on '4G LTE'. I figured the ROM I had installed was no good, so I tried out 3 other ROMs and all of them had the same issue. I decided I would restore the phone to my first TWRP backup (from right after we solved the Moonshining issue), however even that gave me the same results.
TL;DR - I am rooted with s-off. I cannot make outgoing calls or receive incoming calls, however strangely enough I have 4G Data.
Under 'Phone Identity' in the settings, the Model Number, IMEI, Device serial number, SIM ID, MEID, and IMSI numbers all show up. But the Phone number only shows "0000000000".
I assume that the issue was always there after I had done the moonshining, but never encountered it until I decided to actually use it as a phone.
I'm not sure what I should try from here. Any help or assistance you can give me is greatly appreciated, and Thank you!
I would call Verizon. Sounds like something on their end. Have them reset your network. Try to take out the sim and reinsert.
HTC DNA
LG Optimus G
Unfortunately, that's not it. I went through the whole process of getting the phone service back on my Droid DNA up to level 2 support.
Sounds like the radio is messed up. 4G is data only, the partition for voice and sms is 1xRTT or EVDO. Back everything up to your PC and run an ruu, then after the ruu completes, run "factory data reset" from bootloader. That should hopefully fix your radio issue.
Be warned! Ruu will erase everything on your phone and return it to stock (you will keep unlock and s-off though, so you can flash custom recovery and flash your Rom again). You could try to restore your nandroid, but it may screw up your radio again.
Sent from my HTC6500LVW using XDA Free mobile app
Uzephi said:
Sounds like the radio is messed up. 4G is data only, the partition for voice and sms is 1xRTT or EVDO. Back everything up to your PC and run an ruu, then after the ruu completes, run "factory data reset" from bootloader. That should hopefully fix your radio issue.
Be warned! Ruu will erase everything on your phone and return it to stock (you will keep unlock and s-off though, so you can flash custom recovery and flash your Rom again). You could try to restore your nandroid, but it may screw up your radio again.
Sent from my HTC6500LVW using XDA Free mobile app
Click to expand...
Click to collapse
Sorry for the delay. I actually hadn't tried an RUU yet, so I got the '3.06.605.4' Sense 5 one from here http://forum.xda-developers.com/showthread.php?t=2612740 and tried running it on my Windows 7.
Unfortunately it didn't work and gave me a message saying:
"ERROR [158]: IMAGE ERROR
The ROM Update Utility cannot update your Android phone. Please get the correct ROM Update Utility and try again."
I actually think the drivers may be messed up on that computer (adb and HTC Sync won't see the phone connected, but sometimes I can transfer files). I have a new windows 7 computer that I've never used before, but I can't seem to find the right drivers/tools that I would need for the RUU to work properly this time. Would you happen to have links to them, per chance?