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So I recently downloaded the "RUU_Hermes_CINGULAR_WWE_2_1_[1].15.502.3_6275_1.40.30.00_108_Ship" ROM for my 8525, in hopes that it will provide me with a more stable pda/phone enviroment so that I may do the work I need to without having to hard reset every other day or so.
When I try to run the ROM install, I follow all the insturctions but when the update starts to run, it shuts my activesync connection off so the update can't run and throws back an error that it lost connection with the device.
Any Help Here? Thanks
PS: I love the idea of being able to use my 8525 for all my work and play needs, but if this update doesn't help make the device more stable, I will have to sell it for something that doesn't crash this much.
hey..iv got same problem.. i think it maybe cause we are using windows vista (thats the only information i can find about it).. i wanted to update ma rom aswell
I'm using XP Pro.
try running it on another system...if available...
anyone know the solution to this?!
OK, have you installed HardSPL ??
Check my SAFE WM5 upgrade guide, if you follow the procedures in there you should be fine.
Yeah, as far as stability goes most the wm5 roms out of the box aren't going to be the best. with any rom i use sktools to tune it up for performance/stability settings. It does this automatically so you don't have to find various registry keys. So don't think just because you are going to another rom everything will be okay.
Read the wiki, search the threads, you will find answers to all your problems.
As far as you not being able to connect what is your spl number? Also, have you tried hard reseting then connecting or trying another computer. I had the same problem when downgrading a black 2.5 with hard spl 2.1 ( i had to downgrade to send it back to cingular). I ended up just downgrading to the highest version of cingular rom which is branded AT&T. It looked like a pretty good rom but I did not play with it.
he does not need hardSPL(at least i dont think so) he is just runnning an update for another cingular ROM, its still the same CID...try running it on another system, i had this same problem and it worked on another system....
Malik05 said:
he does not need hardSPL(at least i dont think so) he is just runnning an update for another cingular ROM, its still the same CID...try running it on another system, i had this same problem and it worked on another system....
Click to expand...
Click to collapse
HardSPL will protect him against a faulty SPL flash if it occurs, a newer SPL is likely to be in the ROM update aswell as a newer radio possibly. Having the same CID doesnt matter because if the radio or SPL flashing procedure messes up it can create a bricked device VERY easily (corrupt SPL or even a corrupted CID/Radio BL). Besides if he already has HardSPL that would explain why the RUU doesnt reconnect when the device is in bootloader mode.
mrvanx said:
HardSPL will protect him against a faulty SPL flash if it occurs, a newer SPL is likely to be in the ROM update aswell as a newer radio possibly. Having the same CID doesnt matter because if the radio or SPL flashing procedure messes up it can create a bricked device VERY easily (corrupt SPL or even a corrupted CID/Radio BL). Besides if he already has HardSPL that would explain why the RUU doesnt reconnect when the device is in bootloader mode.
Click to expand...
Click to collapse
point well taken...=)
you mention, since he has already gotten HardSPL, why would that mean his device doesnt reconnect in bootloader?
put it in bootloader first and then run the update...
make sure you disable usb connections with active sync put your phone in bootloader and run the update might as well go with WM6 its a lot more stable than any WM5 rom i have played with .
OS crash
I run ROM install then computer shuts itself now my 8525 show hi true color with red/blue/white i tried to hard reset to solve but till hi true color what should i do?
trgrapsonu said:
I run ROM install then computer shuts itself now my 8525 show hi true color with red/blue/white i tried to hard reset to solve but till hi true color what should i do?
Click to expand...
Click to collapse
I've run there updates on my 8525. If the computer is shutting itself down, try another computer. This sounds odd. More of a computer problem then a Tytn Problem.
Malik05 said:
try running it on another system...if available...
Click to expand...
Click to collapse
=) have you even tried it?
I'm having a problem connecting ActiveSync over USB. When I first got the phone I was able to use that connection. Then I set up BT ActiveSync. I believe at the time I could use either USB or BT, but it has been a while. BT sync was so much more convenient for me that I haven't used my USB connection except for charging the phone.
Today I tried to get set up to upgrade the ROM, but ActiveSync doesn't seem to work over USB anymore. I turned off BT on the phone. When I plug it into my laptop's USB port the laptop makes a sound indicating it sees the connection. It makes a different sound when I unplug it. I also see the orange charge light come on on the phone. I usually charge the phone this way when I am on the road since I don't carry the wall charger with me.
I think at one point I installed a river that I fdound here to access the phone in bootloader moder. Other than veryfying the phone connected this way, I never did anything with the driver. IT has been so long that I don't remember the details. Could that be affecting the connection for ActiveSync?
I have made sure my firewall is inactive. In Windows XP Device Manager I see an HTC USB Sync device under Windows CE devices. Would it be safe to remove that device?
Any ideas how I can get USB ActiveSync to work again?
Is it totally crazy to try the ROM upgrade over the BT connection?
emuyshondt said:
I'm having a problem connecting ActiveSync over USB. When I first got the phone I was able to use that connection. Then I set up BT ActiveSync. I believe at the time I could use either USB or BT, but it has been a while. BT sync was so much more convenient for me that I haven't used my USB connection except for charging the phone.
Today I tried to get set up to upgrade the ROM, but ActiveSync doesn't seem to work over USB anymore. I turned off BT on the phone. When I plug it into my laptop's USB port the laptop makes a sound indicating it sees the connection. It makes a different sound when I unplug it. I also see the orange charge light come on on the phone. I usually charge the phone this way when I am on the road since I don't carry the wall charger with me.
I think at one point I installed a river that I fdound here to access the phone in bootloader moder. Other than veryfying the phone connected this way, I never did anything with the driver. IT has been so long that I don't remember the details. Could that be affecting the connection for ActiveSync?
I have made sure my firewall is inactive. In Windows XP Device Manager I see an HTC USB Sync device under Windows CE devices. Would it be safe to remove that device?
Any ideas how I can get USB ActiveSync to work again?
Is it totally crazy to try the ROM upgrade over the BT connection?
Click to expand...
Click to collapse
have you tried changing the setting on your phone "USB to PC"? I would try this first before digging to deep
slavetolustnyc said:
So I recently downloaded the "RUU_Hermes_CINGULAR_WWE_2_1_[1].15.502.3_6275_1.40.30.00_108_Ship" ROM for my 8525, in hopes that it will provide me with a more stable . . . When I try to run the ROM install, I follow all the insturctions but when the update starts to run, it shuts my activesync connection off so . . .
Click to expand...
Click to collapse
You may want to try using the Hard SPL v7 and then install your ROM. I did that and all went smooth as silk - six times now. I have been browsing ROMs to see which one suited my needs an personality, and it has been fun. You can find that on my FTP site at ftp://xda:[email protected]/xda_dlz/
This is a dynamic IP Address from a cable modem so two things are true
1. It is subject to change at any time.
2. It is not as fast as some of these speedy servers
But, I do know where it is.
shogunmark said:
have you tried changing the setting on your phone "USB to PC"? I would try this first before digging to deep
Click to expand...
Click to collapse
I had tried this yesterday and checked the Enable advanced network functionality box. Today I unchecked it and suddenly the PC saw a new USB device (HTC Sync USB, I think). It still wouldn't sync automatically so I manually executed /windows/repllog.exe. This time it connected.
Some observations:
- After the connection was established the the name of my 8525 was changed to something different (something like WM_ComputerName1, Where ComputerName is my computer's host name). I changed the name back and was able to re-invoke repllog.exe and sync with the old name.
- If I disconnect the USB cable from the phone and plug it in again ActiveSync doesn't connect until I manually run repllog.exe. It does work when I run the exe on the phone manually.
I went ahead and started the upgrade process after connecting by running repllog.
Executing the RUU file from the HTC site first put SPL 1.11 on the phone and left the phone in bootloader mode (with the tricolor screen). I left the phone with bootloader screen and followed the instructions (although by now ActiveSync had shut down so the part about the AS connection that the installer asked for was not true). The progress bars appeared on both the phone and the PC. It took a few minutes to complete, but the update was successful.
After the upgrade I was able to sync over USB without any problems. I am now syncing my contact from Lotus Notes and setting things up to my liking. Once I got over the USB connection problem everything worked fine!
Hello,
I tried to upgrade my SPV M1000 to WM5. I followed the procedure and ran the device in bootloader mode. I put the device on the cradle and it displayed USB and V1.06. Ok sounded good.
I started then the HimaUpgradeUt.exe program on the PC. The problem is HimaUpgradeUt.exe didn't find the mobile device at all. After maybe 1 minute looking to it displayed an error 101 message.
I tried different things : install ActiveSync 3.8, 4.2, 4.5 (no change)
I tried to connect the device with mty and it worked !
I tried to run HimaUpgradeUt.exe with the SPV running WM2003 and it found the device. I didn't try to upgrade in this mode anyway.
Any help is very welcome.
is your machine with win vista also?
as you said that you tryed to install ActiveSync 3.8, 4.2, 4.5, guess its WinXP. if its 2000/WinXP/win2003 then use only 4.2 version of ActiveSync. don't know why but i can only have sucess with that version. check for any security software that may block COM. with ActiveSync-Pocketpc.
that HimaUpgradeUt.exe you use is for your model? as im not an expert on this matter, don't know if your precise phone is a himalaya, maybe thats the prob. ehehhe then maybe not as im not aware of all the brands this peace of tech can became!
do right click on my computer and select manage, goto device manager and see for a mobile entry there, while your pocket is connected in serial/usb boot mode. there must be a windows ce device there for this to happen, and you should, not a must, but try to shut activesynch down while doing this detection with HimaUpgradeUt
Yes I'm running Windows XP Pro SP2. I installed activesync 4.2 again and disabled the firewall. I can see windows detecting the device when I put it on the cradle. But there is still the 101 error message when I try to run the update.
Vista and upgrade
Firstly thanks to marcjero for guiding me to this thread...
secondly... I had no probs at all, syncing my device with vista's WMDC(Windows mobile device center), apparently I tried to flash my device... and yes its an i-mate XDA II, currently running on C_ShekharAKU3.5.R40.P24_public_ROM and want to update to the latest one... apparently, connected my device to my system in bootloader mode... and well since then my system has a prob detecting my device... and I cannot even sync now... when i try to run HimaUpgrade, get the same 101 error code... :-(
any ideas how to get this thing working again?
PS: its seriously frustrating for me
use the "HimaUpgradeUt_noID.exe " instead the "HimaUpgradeUt.exe"
download it HERE!
install the latest Active Sync...version 4.5
Syncing in Vista is no problem but as i said from other thread...i tried but not working...you cannot flash the device except in winxp...
Regards!
jojo
syncing not working either...
xda2jojo said:
you cannot flash the device except in winxp...
jojo
Click to expand...
Click to collapse
The prob is that now a normal sync does not work either... so I cannot synchronize my device with my system at all :-(, any ideas at all... on how to get it to work?
xda2jojo said:
use the "HimaUpgradeUt_noID.exe " instead the "HimaUpgradeUt.exe"
download it HERE!
install the latest Active Sync...version 4.5
Syncing in Vista is no problem but as i said from other thread...i tried but not working...you cannot flash the device except in winxp...
Regards!
jojo
Click to expand...
Click to collapse
I tried both (as 4.5) and HimaUpgradeUt_noID.exe without any success.
daWidoW said:
The prob is that now a normal sync does not work either... so I cannot synchronize my device with my system at all :-(, any ideas at all... on how to get it to work?
Click to expand...
Click to collapse
marcjero said:
I tried both (as 4.5) and HimaUpgradeUt_noID.exe without any success.
Click to expand...
Click to collapse
what OS you are using while flashing and synching? xp? vista?
I'm running XP SP2
About Vista...
Read this thread
Could worth to try.
I tried to flash using my work laptop and it's working now
44% processed, finger are crossed...
i posted this in the hard spl sticky thread but got no responses so i thought i would create a new thread.
Been reading through the forums for 3 hrs. i read the entire unlocker thread. cant find any info on this.
i own a htc x7501. i performed a hard reset, connected device to windows xp pc. synced with active sync 4.5. everything connected, i can browse files on the device. device definitely connected.
i took out the sd card, sim card remains. windows xp computer has all updates and service packs and antivirus disabled.
i ran athena unlocker version 3, downloaded today from unlocker thread. click step 1, it loads the RUU, i follow the steps, says upgrading from image version 2.19 to Hard-spl. i click next, says now upgrading and shows the status bar at 0%. after about 10 - 15 secs, windows pops up on computer screen and says "error 202: connection. please make sure your device is connected to your computer, check the cable, blah blah"
tried mulitple times, each time restarting pc and device. device still works as before, nothing changed at all.
any ideas?
come on guys, anything?
someone has to have a clue
what do you see when you get into the bootloader screen. Get into the boot loader by pressing down and holding on the camera button while sticking your stylus into the reset hole for a good 5 seconds.
it says:
athe100
ipl-v2.02
ATHE100
SPL-v1.10.0000
i followed the tutorial video in the unlocker thread, and on the video when the guy done step 1, it asks to install something on the phone, enablerapi.cab by the look of the video. i never get this, just says "connection error"
thx for your reply Eaglesteve, appreciate it
This mean your flashing was not successful yet.
I think you should first reflash your original ROM back to restore it back to working condition again first. Then repeat the step and keep the finger cross this time.
You do this by first going into the boot loader mode, then connect up the usb cable, and run the RUU (RomUpdateUtility) program of your ORIGINAL stock ROM.
Edit: Sorry, did you say that your device is actually still working? Then you don't need to reflash the original ROM.
Do you have .net Framework 2.0 installed with the services packs on your XP machine?
i think there might be a misunderstanding.
the rom is untouched. i cant complete anything. here is what i did from the beginning. new stock phone. performed hard reset. went through customisations as per normal. stock rom installed.
plugged device into pc running xp. active sync, connected and synced. ran unlocker tool version 3. press step one, unlocker minimises and open RUU. says checking device for version details, finds them, says image version 2.19. great, that shows it can communicate with device. i click next a couple times, eventually it gets to the status screen that shows percentage of flashing and a warning at the bottom that says, "be aware this might take 10 mins" or something like that. about 15 secs, nothing happens, then new window appears saying "error 202: connection, please ensure device is connected, check cable/cradle"
i click ok, RUU exits, unlocker reappears, and says step 1 complete.
make sense?
PashaK said:
i think there might be a misunderstanding.
the rom is untouched. i cant complete anything. here is what i did from the beginning. new stock phone. performed hard reset. went through customisations as per normal. stock rom installed.
plugged device into pc running xp. active sync, connected and synced. ran unlocker tool version 3. press step one, unlocker minimises and open RUU. says checking device for version details, finds them, says image version 2.19. great, that shows it can communicate with device. i click next a couple times, eventually it gets to the status screen that shows percentage of flashing and a warning at the bottom that says, "be aware this might take 10 mins" or something like that. about 15 secs, nothing happens, then new window appears saying "error 202: connection, please ensure device is connected, check cable/cradle"
i click ok, RUU exits, unlocker reappears, and says step 1 complete.
make sense?
Click to expand...
Click to collapse
Yes, indeed I misunderstood. Please see my revised post above.
yes .net framework 2 and 3 installed plus all service packs.
PashaK said:
yes .net framework 2 and 3 installed plus all service packs.
Click to expand...
Click to collapse
I wish I could be of more assistance, but I'm not sure why your connection does not stay firm throughout the process. Perhaps you could PM Olipro for assistance?
yeah i might have to. i was thinking about trying it from a server 2003 machine, in case it is something wrong with my xp pc. i also have a vista pc but i dont trust vista enought to do it.
you think server 2003 would be ok to do it from?
thanx for helping a fellow aussie out
PashaK said:
yeah i might have to. i was thinking about trying it from a server 2003 machine, in case it is something wrong with my xp pc. i also have a vista pc but i dont trust vista enought to do it.
you think server 2003 would be ok to do it from?
thanx for helping a fellow aussie out
Click to expand...
Click to collapse
No worries mate.
Perpahs you want to try a newly installed XP machine? You know what it is with older machine. After a while all kinds of stuff goes in to corrupt it. I vaguely remember a post where someone who did not succeed with an XP machine later got it workign with another XP machine.
I think it is not possible for Olipro to anticipate all the possible conditions which might affect the program.
So, give it another go with a different, cleaner XP machine.
Good luck.
thanx, i might try that tomorrow if olipro has no other ideas. this is a newly formatted pc. i format quite regularly, being a network administrator, i keep all my pc's very clean.
i will report back my results when i get this solved.
thanx again
PashaK said:
thanx, i might try that tomorrow if olipro has no other ideas. this is a newly formatted pc. i format quite regularly, being a network administrator, i keep all my pc's very clean.
i will report back my results when i get this solved.
thanx again
Click to expand...
Click to collapse
Your cable has no problem I assume? Do you have problem doing ActiveSync in normal use?
the cable is the same one i got with the device. hardly used. everything in activesync works fine. i can browse files. install programs, everything works as it should, except the unlocker
I had a very similar problem when i tried to make the WM6 upgrade...
The reason for the connection failure:i had my Ameo connected via an external USB-hub.Which worked perfectly when i just wanted to synchronise or browse files...but when i wanted to make the upgrade i got the same connection error at exactly the same point.
Sticking the cable DIRECTLY into one of the PCs USB-ports solved the problem.
Ok,last night i tried the unlocker myself.
I put the cable directly into one of the ports of my PC...and got that connection error!
Tried to reinstall WM6-which,as mentioned in my post above had worked...still connection error.
Disconnectedt the USB from my pc,and simply put it back in a different port.
WM6 installation worked,and unlocking the phone afterwards worked,too.
No connectin errors anymore.
So this definitely is some sort of USB connection error.
Just try different ports.
First off, I have read every thread mentioning error 260, every wiki about upgrading, and have not been able to fix my problem.
I am trying to upgrade to Schap's newest 6.0 ROM, not the 6.1. I currently have the OEM 5.0 ROM that came on the device from AT&T. I can connect via activesync perfectly. No issues there at all. When I run the upgrade program, it gets all the way to the status bar showing 0% or 1%, then the phone and computer disconnect the activesync connection, the phone goes back to the today screen, and my computer shows error 260.
I have seen posts saying I need to install HardSPL. I tried that and get error 260 there also.
I have seen posts about installing JumpSPL, I tried that and it only locks the phone up. I must do a soft reset to bring it back to life.
I found the instructions on upgrading the ROM via the SD card. I followed those and renamed the .nbh file and copied it to the fat32 formatted sd card in the phone. Where do the rest of the files go??? The .nbh file cannot possibly contain the entire rom, right? The instructions leave that part out from what I can see.
Help!
Device is a AT&T 8525. Thanks!
okeven said:
First off, I have read every thread mentioning error 260, every wiki about upgrading, and have not been able to fix my problem.
I am trying to upgrade to Schap's newest 6.0 ROM, not the 6.1. I currently have the OEM 5.0 ROM that came on the device from AT&T. I can connect via activesync perfectly. No issues there at all. When I run the upgrade program, it gets all the way to the status bar showing 0% or 1%, then the phone and computer disconnect the activesync connection, the phone goes back to the today screen, and my computer shows error 260.
I have seen posts saying I need to install HardSPL. I tried that and get error 260 there also.
I have seen posts about installing JumpSPL, I tried that and it only locks the phone up. I must do a soft reset to bring it back to life.
I found the instructions on upgrading the ROM via the SD card. I followed those and renamed the .nbh file and copied it to the fat32 formatted sd card in the phone. Where do the rest of the files go??? The .nbh file cannot possibly contain the entire rom, right? The instructions leave that part out from what I can see.
Help!
Device is a AT&T 8525. Thanks!
Click to expand...
Click to collapse
Try a different USB port first, fire the device into bootloader mode manually and see if the device is detected by windows as "HTC USB SYNC"........use a hardwired port NOT a USB Hub aswell.
I tried a different USB port. It is not being plugged in to an external USB hub. I went into the bootloader screen and my computer makes the sound that a USB device was plugged in and it does show in the device manager as "HTC USB SYNC". What now?
Now try to do an update, Sounds like a problem associated with the connection of the device to your machine...usually caused by messed up USB drivers or a conflicting program.
Just tried. Same error again. Tried restarting the computer and tried it again. No dice.
this is the answer
hey man, how u doing. I was getting those errors too, I actually have a Tilt, I got error 200, and 260 trying to change my rom, I was about to give up. then I tried something I didn't think of, I updated my device center software from Microsoft and then miraculously everything worked after that. If you have XP update your Active sync software to the latest one and everything should work after that. Hope this helps.
and one more thing, make sure you install HardSPL v1 (or later when its released) first before trying to install the ROM.
I don't think anything is wrong with your usb drivers
I had actually checked to make sure I had the most recent version already and I do. I cannot install HardSPL either, since it gives me error 260 there also.
Error 260 is an open port error... I believe you have already tried resetting your device, but have you rebooted your pc prior to this procedure... I am grasping at straws for you, since you said you have tried soft resetting to no avail... I believe MrVanx stated to put the phone in bootloader mode and try to run the update utility that way... It works for me...
Can you try this on a different pc? If so, does it work? I have a post on another forum that you might find interesting... I did not compile it on my own, but cannot recall where I got it from... anyway, the link is HERE...
Hope this helps you out...
I have restarted the computer multiple times. I just tried it on my laptop and that did not work. I can boot the phone to the bootloader, but how do I install it from there?
That should be the easiest part... once you have it in bootloader mode, connect it via usb and then launch the update utility...
I get error 260 doing that also. argh!!!
i know how u feel
i had your problem several times. you want to know how i fixed it?
i didn't...
first i tried everything you and the guys mentioned and... nothing. then it worked the next day by itself.
the second time i couldn't connect i was really mad because the errors came sporadically. i tried installing AS, uninstalling, hard resetting the device, changing usb ports, anything logical and illogical and it worked on changing usb ports (but not on the first change).
now i'm at my girlfriends, had no problems until i saw farias new rom and wanted to flash it. guess what connection error
p.s. i've read trough and trough, but i've found no solution
what version and OS?
okeven said:
I get error 260 doing that also. argh!!!
Click to expand...
Click to collapse
yeah, I thought u would dget that again. i don't believe the error is originating from your phone, its more from the computer. what operating system are you using and whats the version number for activeSync or MS Device Center you are using?
I had that error on my home pc and on my girlfriend's laptop prior to updating my device center software. My pc is running Vista ultimate x64 and my girlfriend's laptop is running Vista Home Premium x32. I'm on her laptop right now, the version of device center is 6.1.6965. when I get home I will see which version is on my computer, I remember seeing "beta" on the one I got at home, lol, I didn't know Microsoft sent out beta software through its msupdate.
okeven, someone replied with good suggestions to the thread that u accidentally started over in the kaiser forum. you might want to check that out
I have version 6.1.6965 also. It does not say anything about it being a beta version, but with Microsoft, isn't everything in beta stage?
I did try the "official wm6 AT&T" version. Upgraded just fine. Tried upgrading to another one. Failed with error 260. What is different with the official upgrade program compared to the unofficial ones. THAT is the problem.
help
hi guys,
i have the same problem always the code 260, and also, my tytn's screen become within light, and without any boot number, ni radio, anything appears, please help me,,
thanks,
Finnaly
Hi guys
I also have the 260 problem but i resolved it:
1º- connect pda and make a active sync connection
2º run RUU
3º the 3-color screen will appear and update will stop with the 260 message error. be sure you can install the "qualcomm cdma technologies msm driver" at this moment, by an internet connection.
4º after the driver is installed, the word "USB" will appear in the white strip of the 3 color screen;
5º run RUU again and that´s all!
I´ve tried it in windows 7 ultimate 32-bit
hi,
I had the same issue on my second flash... I resolved it by ignoring all .exe's (which I like in general).
So I copied the .nbh onto the card, renamed to Kovsimg.nbh, bootlader mode, done
cheers
lxlx said:
hi,
I had the same issue on my second flash... I resolved it by ignoring all .exe's (which I like in general).
So I copied the .nbh onto the card, renamed to Kovsimg.nbh, bootlader mode, done
cheers
Click to expand...
Click to collapse
Hermes use HERMIMG.nbh ... kovsimg.nbh is for Xperia X1 ..
Hi gys, I think that this is my first post, but I want to share some solution for with you. The most important think with "connection" errors is to have HSPL installed correctly. I was trying to install on my HD2 universal ones, like Hard spl v7 and 9, but problems occured. So after trying everything, I found HSPL (on this forum) just for HD2. After that, everything wass like a charm
Well i tried to upgraded to 3.56 official sprint from 3.35 but (i use the usb method i dont know how to use sd card) but whenever on the upgrade process when it restarts the phone the ruu doesnt recognize the phone i get an error from windows saying that it hasnt passed the windows test thingy. And the laoder hangs at 0 but my phone doesnt have a load bar and then error comes up saying it couldnt detect my phone.
I would suggest reinstalling 3.35. Then download the 3.56 from the HTC again and attempt to reinstalling. Lastly since you are dealing with a Mogul( I assume) call Sprint and they should help. My boss had a similar issue when going to 3.35. You are doing something perfectly legit unlike us VZW folks.
Wait so i should reinstall 3.35? it works fine i think it might have to do something with the usb cord im doing the upgrade on another computor (desktop not my laptop) i cant use my laptop. Ill call sprint see if they can help and uf u wabt ti dk 3.35 i dont have to do anything special just run the ruu?
Here's what I did when I received this same error message.
I reset my Mogul (it was stuck on the rainbow screen) and it came back up fine. All my data and settings were still intact.
I disabled Norton Auto-Protect and Firewall. Reran the 3.56 RUU and I no longer received the unable to connect message.
My firewall is off and norton is off still error
plz help?
Are you running Vista? Some have had issues (including myself) with running the upgrade in Vista. I had no issues running it in XP. Some Vista users that received error messages had success when they went back to the HTC upgrade site clicked on the link and chose Run instead of Save.
hth
nope windows xp
ima try to upgrade it again
OMG OMG i plug in my phone i ran the ruu but i thoguht hey ill wait so i pressed cancel unplugged my phone and now it barely finds a signal [email protected]#[email protected]#[email protected]