warranty issue - P3400 ROM Development

after searching a lot I didnt get even a single satisfactory result so here i am putting this thread to ask questions about warranty of your HTC GENE
I have upgraded my HTC new gene to windows 6.5
now i am having some hardware issues like dead screen pixels
so wanna ask you guyz "how can i contact HTC service centre?? Do i need to install the previous version ??
I forget what was the SPL version or rom version i had before so kindly help in that also

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rockyyyrulz said:
after searching a lot I didnt get even a single satisfactory result so here i am putting this thread to ask questions about warranty of your HTC GENE
I have upgraded my HTC new gene to windows 6.5
now i am having some hardware issues like dead screen pixels
so wanna ask you guyz "how can i contact HTC service centre?? Do i need to install the previous version ??
I forget what was the SPL version or rom version i had before so kindly help in that also
Click to expand...
Click to collapse
hmm you can switch back to old orignal rom
but I don't know about SPL did we want to change our SPL also ?plz some body answer

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Yes, the SPL needs to be flashed back to original. I think any original rom which also flashes original SPL and is according to your phone's firmware (old gene or new gene) will make it servicable. If you can find it, good, otherwise, forget the warranty. And lemme tell you one thing, 1-4 dead pixels do not qualify for a phone exchange, so be sure that you have atleast 5 dead pixels before you do all these hassels, and dead pixels is the main cause for you to go to service centre.

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original rom
can anybody please send the link of original new gene rom

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still searching for solution
please give me the link of original rom if you have
or else I will throw my gene and will again start using nokia 2600 haha still the best phone on this earth

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chek this out @rockyyyrulz
hi
besfen has provided the original ROM chek the below link
hope it helps
goodluk
http://forum.xda-developers.com/showthread.php?t=505156
rockyyyrulz said:
please give me the link of original rom if you have
or else I will throw my gene and will again start using nokia 2600 haha still the best phone on this earth
Click to expand...
Click to collapse

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haree said:
hi
besfen has provided the original ROM chek the below link
hope it helps
goodluk
http://forum.xda-developers.com/showthread.php?t=505156
Click to expand...
Click to collapse
NO NO NO NO NO....
the rom is for Old gene only. I already checked it haree.
Rahul don't flash that rom as i know you have a new gene.OK

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rockyyyrulz said:
please give me the link of original rom if you have
or else I will throw my gene and will again start using nokia 2600 haha still the best phone on this earth
Click to expand...
Click to collapse
The 2600 whose Keys are missing and obviously has no touch screen to dial
just for incoming. (only green button working)

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rockyyyrulz said:
I have upgraded my HTC new gene to windows 6.5
now i am having some hardware issues like dead screen pixels
so wanna ask you guyz
how can i contact HTC service centre??
Dont hesitate to contact the service center ...guys frm svc center are very much aware that we can upgrade the devices ourselves....
Do i need to install the previous version ??
No ...i feel its not necessary for you to install the older version...i once bricked my phone and took it to service center ..my SPL was changed and i was not asked anything about it...all it costed for me was just rs 100 for them to install the company shipped ROM to my device...so dont waste time searching for original shipped ROM...i doubt if it is even available in the forum...I forget what was the SPL version or rom version i had before so kindly help in that also
Click to expand...
Click to collapse
see my answers above in red...

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sorry [email protected]@rockyy
hi
sorry for providing the wrong ROM man
a word of advise to Rahul pls give ur details at the bottom of ur signature to avoid such mistake in the future at least say new gene or old gene
rakesh_4utoo said:
NO NO NO NO NO....
the rom is for Old gene only. I already checked it haree.
Rahul don't flash that rom as i know you have a new gene.OK
Click to expand...
Click to collapse

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@haree
well thnx still for trying
and @rakesh_4utoo dont you dare to say a word against my 2600 i can buy the keypad hehe

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@htcp3400
sure man
will go to them soon to screw them

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Still searching
new gene original rom & spl

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Its really hard to find. I think you should try to give it to customer care as it is. They may not say anything as it is extremely common for Windows Mobile owners to come to them with their mobiles in patched condition.

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krazy_about_technology said:
Its really hard to find. I think you should try to give it to customer care as it is. They may not say anything as it is extremely common for Windows Mobile owners to come to them with their mobiles in patched condition.
Click to expand...
Click to collapse
I think, Sumit is right in saying that, becoz I remember myself submitting my Vox to HTC Service Center, with a 96 DPI cooked ROM, as it had some issues with keys. I was given warranty, without any objection. The issue was fixed and when I was getting the device back, they had also flashed the original ROM for Vox. So, I think, there is no harm in giving a try by submitting the device as it is.

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gene is now not available
@ Rocky
I think u should give ur device to service centre without caring for the warranty....they won't even bother to ask u why u flashed ur device and also the gene device is now not available in the market...so better do it as early as possible.....might be a chance they won't provide any service later on....
good luck buddy...get ur device rectified

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imblfmstr said:
@ Rocky
I think u should give ur device to service centre without caring for the warranty....they won't even bother to ask u why u flashed ur device and also the gene device is now not available in the market...so better do it as early as possible.....might be a chance they won't provide any service later on....
good luck buddy...get ur device rectified
Click to expand...
Click to collapse
yes you r right when i brick my device i just sent it to service center that time they don't have mobo for gene to replace but i brick my device on second day when i brought it so they give me total replacement
that's why some body ask me about htc i tell his to not buy gene and go for Viva or touch with wifi + more ram

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dheerajk27 said:
I think, Sumit is right in saying that, becoz I remember myself submitting my Vox to HTC Service Center, with a 96 DPI cooked ROM, as it had some issues with keys. I was given warranty, without any objection. The issue was fixed and when I was getting the device back, they had also flashed the original ROM for Vox. So, I think, there is no harm in giving a try by submitting the device as it is.
Click to expand...
Click to collapse
I agree to you as they dont even bother which rom you have installed or what have you done with it, its in warranty they will just go for it.

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atlast ......I am going to HTC center with my fingers crossed hehe ... ...am damn lazy .....but still if someone can provide original SPL then i will be thankful to him {last try} ...I got the original windows 6

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HTC service centre experience...delhi
well for all the delhiites am here sharing the sarcastic boring and soporific xperience of me and my friend rakesh....{user name ;;rakesh_4utoo}
we went there to get our HTC repaired ...my handset is in warranty but his handset is 1 and a half year old ....well first in my case they were so damn irritating that I am here sitting at my home without getting even the handsfree replaced at two of their service centres ...REASON {non availabilty..as i know it was a stupid excuse} and and and most interesting case is that they were charging 7500 bucks for rakesh's handset who they havent even touched properly.... ...new handset is costing 9500 and rakesh's handset is working properly but only problem is battery drain.......phew thats it ....