anyone get the error message of unknown device when plugging in their wm 6 phone to a laptop, happens to me on vista homepremium and xp, both up to date. this happens about %50 of the time
I bet your USB port on the laptop is not supplying enough current (borderline, hence why it works sometimes). Try one of the following things, first try the connection while the laptop is on AC power (not internal battery). Second, do you have a double USB port adapter? This is a cable that plugs into your external USB device on one end, and has a Y-connector that plugs into 2 USB ports on your laptop, thus increasing the current capability. If either one of these suggestions solves the problem then it means the laptop is not able to supply enough current on one USB port, a common problem.
I had the same problem and found it to be a firewall issue
Ofcourse it could be a firewall issue or any issues with loading of drivers and services. A soft-reset on the device and a PC Restart will solve most of the case!
Regards,
Carty..
How would a PC Restart make your firewall accessible, I located the SmcGui.exe (symantec) created a shortcute, and use that to disable to firewall whenever I want to connect
paulnoise said:
anyone get the error message of unknown device when plugging in their wm 6 phone to a laptop, happens to me on vista homepremium and xp, both up to date. this happens about %50 of the time
Click to expand...
Click to collapse
hi guys thanks for the advice, however, i have since updated to vista ultimate and now get the following issues. xp seems to have sorted itsself out, however vista has problems installing the drivers for my phone. it says on the phone check usb cable and on the laptiop i get the symbol in the sys tray for unrecognised device. the phone will sync fine, just not allow internet sharing.(i am using a 2.0 usb port and my mobile device centre is up to date, i downloaded all the vista updates today)
my firewall has been turned off, but i believe its a driver issue as thats whats showing on the screen device not recognised.
any ideas?
For Internet Sharing in Vista, you need to install WMDC.
http://www.microsoft.com/windowsmobile/devicecenter.mspx
i have it installed, i tried changing from official rom to black satin and a few others and it still does the same. the mobile device centre will sync then i turn on the internet sharing and it installs the drivers for "unknown device". had a word with the t-mobile connectivity team who took a look at the laptop and phone, tried it on other laptops with the same result. vista doesn't like the internet sharing bit. tried the usual stuff like taking off the advanced network functionality etc.
oke here is what u gotta do :
for windows vista:
-reboot computer without wm6 device connected
-install mobile device center 6.1 (the drivers ^^)
-reboot
-wipe all activesync connections on wm6 device and vista
-disconnect device and see if advanced networking is enabled (USB to PC .. in networksettings wm6)
-set connectionssettings in mobile device center from automatic to Internet
-goto networksettings on wm6 device and choose connections
-tap advanced and select networks : both set to My ISP
-connect wm6 device and wait till it finished .. take some minute or so
installing drivers and things
-when its done unplug device and reboot computer (yes again, and i am not
going to explain why this is so important as you should know by now)
-wait for the computer to boot untill it finished (vista this take 2 minute at least)
-connect wm6 device and setup proper sync partnership
-goto connectionsettings in mobile device center and check all boxes and set it to internet if it is not allready set.
-wait for the device to do its stuff
-it will strangely reconnect after a while and internet works again
notes:
kaspersky 7 : -turn of the kaspersky protocol on the networkadapter of wm6
-allow acces to svhost when it asks for it.
norton 360: -no problem found .. maybe you need add LSP to trusted
networks
internet+wmdc 6.1
double post ...
moderator remove this please
hey dajojo yer guide is great , i tried it and unfortunately, it connected for about 30 seconds and went straight back to usb device not recognised.
when it was connecting it should show up as "generic rndis internet sharing windows mobile device" or something similar.
any further assistance would be great.
m running vista home premium 32 bit (went back to it from ultimate)
Finally Solved!
Hi there!
Seems to be the same problem on HTC Dual!
try this
go to start>settings>system>power>advanced
if the checkbox "When device is turned on, do not charge battery when connected to PC" is checked uncheck it and tap ok! Then go back again and check the checkbox again and tap ok again. and the ActiveSync software will sync all data!
does any one have RNDIS drivers or settings for win xp and imate jamin ,to connect via active sync without using usb_switch
kamalneet said:
does any one have RNDIS drivers or settings for win xp and imate jamin ,to connect via active sync without using usb_switch
Click to expand...
Click to collapse
try to get the acticsync 4.5, if you already have plese try to reinstall.
It should solve the problem.
I don't have problem for the RNDIS driver request on my XP but it only appear on the Vista.
Good Luck.
Thank you.
uk19xx said:
try to get the acticsync 4.5, if you already have plese try to reinstall.
It should solve the problem.
I don't have problem for the RNDIS driver request on my XP but it only appear on the Vista.
Good Luck.
Thank you.
Click to expand...
Click to collapse
i don't have problem in vista but have active sync 4.5 problem on xp actually when i connect it just asks for no drivers but green active sync animation takes place for a while and then instead of showing add new device window nothing happens untill i use usb switch and change to serial
It works fine for XP SP2 on same machine (dual boot). It was working before on Vista too, but failed after system restore.
It still works in Vista via Bluetooth. Does any one know what happens? Thanks.
I got this problem once... but I forgot what I did to solve it. How about uninstalling Windows Mobile Device Center and reinstall it again?
Same problem after reinstallation. What a pity!
I'm using Vista to flash 'PDAVIET_ROM_WM61_OS20765_ATOM_Sonblack' but I was disconnected from Windows Mobile Device Center. Now my Atom cannot reset, cannot sync and STUCK with message 'Update Utility'!
Please help me to get back my Atom!
Thank you so much!
Use rec + camera + reset button.
In DM mode choose Exit DM.
weird! it works on winXP but not in Vista!
anyone know why?
Lots of things could be causing your problem. Here are some things for you to try:
1. MOST IMPORTANT: Make sure that you plug your device directly into the computer. Do not plug the device into a USB hub or other device. If you are using a laptop, do not plug the device into USB ports in your docking station. More technically, make sure that the port you are using is a Root USB device, not a Generic USB one. This make quite a difference in Vista, because locking your computer or having a UAC prompt while you are connected to a generic USB device seems to interrupt the connection.
2. Make sure that you have "Advanced Network Funcationality" enabled.
2. Make sure that you have the latest version of ActiveSync or Windows Mobile Device Center (Vista). If you are using Vista, the current version is 6.1. This version has some updated drivers that seems to help immensely with stability.
3. If you are using Vista, make sure you have all the latest OS updates installed. There was a Windows Update sometime back in November of 2007 that fixed some serious bugs in the USB drivers in Vista.
4. If you have Windows Firewall Client for ISA installed, do a search on the Microsoft website for possible problems with interactions between ActiveSync/WMDC and the firewall client.
Hope this helps.
Problem with Rom flashing
kate78 said:
I'm using Vista to flash 'PDAVIET_ROM_WM61_OS20765_ATOM_Sonblack' but I was disconnected from Windows Mobile Device Center. Now my Atom cannot reset, cannot sync and STUCK with message 'Update Utility'!
Please help me to get back my Atom!
Thank you so much!
Click to expand...
Click to collapse
You must be careful with connection whenever you flash your rom. Never disconnect when the process is still going on.
This is what I think you should do to try to rescue your Atom.
1. Make sure that your Atom can really communicate with your PC. As long as they show that they're connected is ok.
2. Flash that rom again. This time please make sure that there will be no disruption on the connection. Don't disconnect while the process is going on or you'll have a high chance of transforming your Atom into a toy.
You have to follow the instruction and wait until the end of the process. I've flashed many roms without any single problem.
3. You better flash using direct connection. Don't flash from your SD but directly from your PC.
Hope this helps!
Hi all,
I'm having some issues when connecting my phone to the pc.
The phone is at stock rom 8773 and pc is my Laptop with Windows 7 Enterprise 64 bits.
The issue that i have is when connecting the cable between them the zune says its impossible to make a connection but i can sincronize the music and other stufff. But the utilities to try to downgrade the SPL and so can't connect to the phone.
The information that i need is:
If i do hard reset to the phone and go to a new PC windows 7 installed and Zune in teory i will be able to connect without issues to the phone and be able to do all the good stuff?
Can someone confirm this?
Hi ++
------1----------- try to remove the zune then reinstall it and try sync again
(if this way didn't solve your problem)
-------2----------so now you must uninstall the portable devices in device manager (the devices that belongs to your wp7) then plug in your device and it will install drivers,> after all driver installed sync again
(if this way didn't solve your problem)
-------3-----------I think it's time to (hard reset) no!!!! no!! after that try a soft reset and sync again then if everything was like the same so u must do that(HR)
Good luck !
(bad English -Exactly :fingers-crossed: