Anyone else having problems with auto-rotate on the Nexus 9? I am sure it worked, briefly, while I was setting up the tablet for the first time, but after installing a few apps (netflix, dropbox, adobe reader) and configed various email accounts and such, it stopped working. The tablet display is permanently in portrait mode, although if I play a movie in netflix it will force it to switch to to landscape whereupon it will be permanently stuck in landscape until the next shutdown and restart.
I've checked the setting on the drop down- auto-rotate is certainly enabled. I have tried disabled and re-enabling it, no difference.
I've downloaded a ball-in-labyrinth game, and I think that has indicated the issue- the sensors seem to be completely broken, no matter how I rotate the tablet the game thinks I have it in the same position and the ball just sits stuck in the upper corner of the game board.
I tried a full system restore, no difference.
I guess the next step is to call up google and go for an exchange.
HjortTyson said:
Anyone else having problems with auto-rotate on the Nexus 9? I am sure it worked, briefly, while I was setting up the tablet for the first time, but after installing a few apps (netflix, dropbox, adobe reader) and configed various email accounts and such, it stopped working. The tablet display is permanently in portrait mode, although if I play a movie in netflix it will force it to switch to to landscape whereupon it will be permanently stuck in landscape until the next shutdown and restart.
I've checked the setting on the drop down- auto-rotate is certainly enabled. I have tried disabled and re-enabling it, no difference.
I've downloaded a ball-in-labyrinth game, and I think that has indicated the issue- the sensors seem to be completely broken, no matter how I rotate the tablet the game thinks I have it in the same position and the ball just sits stuck in the upper corner of the game board.
I tried a full system restore, no difference.
I guess the next step is to call up google and go for an exchange.
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Im having exactly the same issue. Except mine never worked. I would love to find out what really is the issue. I installed some sensor software and hardware seems to be the problem
Same issue here. Auto-rotation does not work.
If I want landscape mode, I have to launch a game, and then get back to the home screen...
5 minutes with the tablet and already I feel I have to exchange it.
Sensors are not working. Maybe this is a big issue for HTC. Maybe they got a bad batch from a provider.
HjortTyson said:
Anyone else having problems with auto-rotate on the Nexus 9? I am sure it worked, briefly, while I was setting up the tablet for the first time, but after installing a few apps (netflix, dropbox, adobe reader) and configed various email accounts and such, it stopped working. The tablet display is permanently in portrait mode, although if I play a movie in netflix it will force it to switch to to landscape whereupon it will be permanently stuck in landscape until the next shutdown and restart.
I've checked the setting on the drop down- auto-rotate is certainly enabled. I have tried disabled and re-enabling it, no difference.
I've downloaded a ball-in-labyrinth game, and I think that has indicated the issue- the sensors seem to be completely broken, no matter how I rotate the tablet the game thinks I have it in the same position and the ball just sits stuck in the upper corner of the game board.
I tried a full system restore, no difference.
I guess the next step is to call up google and go for an exchange.
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Click to collapse
Same problem, I solved by turning off the geolocation that seems to alter the accelerometer ... Hopefully the problem is software ... I wait for the OTA on November 12 before replacing
Same here, auto rotate does work when its wants to. Usually after reboot but gets stuck in either portrait of landscape and then is in that view mode forever more or until you reboot again
Will wait for Nov 12th update, hopefully will fix the notification light issue too
noodlemctwoodle said:
Same here, auto rotate does work when its wants to. Usually after reboot but gets stuck in either portrait of landscape and then is in that view mode forever more or until you reboot again
Will wait for Nov 12th update, hopefully will fix the notification light issue too
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We hope to resolve, or that settling and clearing the various logs '' unlock the sensor''
Root of the problem
I also have this problem. Got N9 on preorder only for it to arrive yesterday in New Zealand. Shortly after setting up the device rotation stopped working. After searching the web I came across this.... "besttopics.net/link/185987_q-nexus-9-bug-screen-rotation" (sorry not able to post links).
It turns out that when ever the GPS radio fires up it shuts down the other sensors. Turn GPS off and rotation works fine. If its stuck you can turn the GPS off and reboot the device and things are back to normal.
This sounds like a hardware issue to me but will see what HTC say.
I have the Problem since yesterday . I activated Google now yesterday ,so this was my first guess. I just deactivated Google now and rebooted the device. It looks like that fixed it. Screen rotation works again!
Hope this helps.
Deactivating Google Now fixed mine too.
Count me in. It happened to me, twice. First time it happened, nothing seemed to help. Restarting didnt`t help. Shaking didn`t, either. So I installed a sensor monitoring app and it told me, there were no data at all from the rotation sensor. Two days later everything changed to normal behaviour, just like so. It started after watching a Netflix movie, btw.
The second time I could reactivate the sensor by starting an app called Bamboo Paper. This forced my Nexus 9 to go from landscape mode to portrait mode. And rotation worked fine since then.
So, at first glance, it seems to be a hardware problem. But then again, some apps seem to be able to trigger the `faulty` sensor. Thus, it might as well be a problem on the software side.
Let`s hope it will be solved by a future Lollipop update.
All the best from Germany,
knallgrau
It has happened again. And nothing seems to help. The Bamboo Paper app `trick` must have been just a coincidence.
I`ll call the Play Store tomorrow to have my Nexus 9 replaced.
Is anyone still having this problem after updating to 5.0.1?
Problem persists after update for me. I'll be returning soon for a number of build quality related issues.
kcfr said:
Is anyone still having this problem after updating to 5.0.1?
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The "shut-down-on-low-battery-when-battery-is-not-low-issue" has been almost resolved for me with the update to 5.0.1. But the rotation issue still persists. I have contacted the Play Store and immediately received an RMA. It seems to be a known issue with these htc devices. I hope the new unit does not show any of these problems.
Cheers,
knallgrau
Not sure what happened, but I tried to show someone the problem today and it was not a problem. I turned on Google Now and Location and it's working fine. Rotates without issue, for now. I'm sure that as soon as I hit the Post button, it will come back.
EDIT: I was right. It is back.
Yeah, I've found that turning Google Now on breaks screen rotation. After it breaks, I have to disable Google Now and Location Services, then reboot to get rotation working again. This has to be a glitch with 5.0.1, because this issue didn't exist for me on 5.0. Hopefully Google fixes this with the next update. I'm rather fond of Google Now, and not being able to use location services kind of hamstrings the device.
Sent from my Nexus 5 using Tapatalk
I know this is an old post but I have been having the same problems with auto rotation of the screen not working. I factory reset my device, auto rotation worked, and did a restore of the apps and it happened again. I then started over (factory reset) and reinstalled one google app at a time. I think I found the problem to be the Google Camera app. As soon as I installed it, the auto rotation stopped working (I could tell because when I went to the video setting on the Google camera app, it would not rotate to Landscape.). I uninstalled the Google camera update, force stopped the app, and disabled it. Now I have no problems with auto rotation of my screen. Also, noticed that the area around the camera would get quite hot after the Google camera app updated. Google needs to fix this for the N9!
Gibby said:
I know this is an old post but I have been having the same problems with auto rotation of the screen not working. I factory reset my device, auto rotation worked, and did a restore of the apps and it happened again. I then started over (factory reset) and reinstalled one google app at a time. I think I found the problem to be the Google Camera app. As soon as I installed it, the auto rotation stopped working (I could tell because when I went to the video setting on the Google camera app, it would not rotate to Landscape.). I uninstalled the Google camera update, force stopped the app, and disabled it. Now I have no problems with auto rotation of my screen. Also, noticed that the area around the camera would get quite hot after the Google camera app updated. Google needs to fix this for the N9!
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https://code.google.com/p/android/i... Owner Summary Stars&groupby=&sort=&id=181206
Follow the steps I mention here, and see if it fixes it. If so, please star / +1 this issue, as I believe the issue is related to Google Play Services. I know this is not a fix as it renders all Google apps useless, but if we can get Google to address this, then THAT will fix the issue.
I too noticed the excessive heat, which would ALSO occur immediately after enabling Google Play Services - however HTC devices for some reason do heat up very quickly when using the camera (The One M7, M8 and M9 all have this issue, though a recent update for the M9 makes it less noticeable)
ThymeCypher said:
https://code.google.com/p/android/i... Owner Summary Stars&groupby=&sort=&id=181206
Follow the steps I mention here, and see if it fixes it. If so, please star / +1 this issue, as I believe the issue is related to Google Play Services. I know this is not a fix as it renders all Google apps useless, but if we can get Google to address this, then THAT will fix the issue.
I too noticed the excessive heat, which would ALSO occur immediately after enabling Google Play Services - however HTC devices for some reason do heat up very quickly when using the camera (The One M7, M8 and M9 all have this issue, though a recent update for the M9 makes it less noticeable)
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Have you had any success with getting this issue fixed? I duplicated your steps and had the same result.
I was able to fix my N9 by installing Android M. Google Play Services does not break auto rotate and my tablet works perfectly! If you are running Android 5.1.1, Google Play Services breaks auto-rotate. Google never fixed this for some reason. I suspect because they were focused on Android M. Make the change, you will be glad you did!
Anyone got the same issue "camera failed to connect" . And sometimes on night shot it just keeps saying like in the picture but it doesn't stop or captures the photo..
pogi.paul0119 said:
Anyone got the same issue "camera failed to connect" . And sometimes on night shot it just keeps saying like in the picture but it doesn't stop or captures the photo..
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Had the same issue a couple of times. Try clearing data/cache and see if it helps.
Was happening to me almost once a day. Reboot would fix it temporarily but it would come back.
Contacted support. They told me to go to settings, system, reset, reset all settings (doesn't delete any data or app).
I thought it was silly and just their usual first step... But I tried it and so far haven't had the issue in 4 days.. Crossing fingers!
Maybe some glitch in between firmware updates that got cleaned by the reset? I'm on .127 (Telus, Canada)
Issue with camera app
Hi,
I am seeing the same issue. Sometimes when I open camera app it says 'Camera failed to connect'. Then this lasts sometimes for seconds, sometimes reopening app multiple times solves this and one time I had to restart phone. Also sometimes the camera app opens up but with no camera shutter button or any settings option. This is very annoying. I am using lawnchair launcher. Phone has also frozen in other apps couple of times like in WhatsApp which is not acceptable with this processor.
The in display fingerprint scanner is also not reliable I hardly use it now as it doesn't work many times.
My software version is .126
Can the camera app issue be a manufacturing defect or a software issue as very few people have posted this issue? If manufacturing defect then I will have to head to service centre immediately.
Thanks
I haven't had this happen again after I swapped back to the stock launcher... Which is admittedly an absolute ridiculous solution
I bought this phone monday. I live in Italy, so i have europe version.
Yesterday i noticed that sometimes, after i taken a photo, Camera app goes into force close immediately, but luckily photo are saved in Gallery and i can restart Camera app speedily, but after 2 or 3 photo... force close again.
This issue happened with every type of configuration (auto or night mode, IA on or off, with or without zoom, etc. etc.).
The only way to solve is to restart the phone, but after many hours it happen again.
Apart from hard reset, what i can try to do? Previously i deleted data and cache file from Fotocamera app, but i not solve the issue.
Is this also happened to you?
Leggenda said:
I bought this phone monday. I live in Italy, so i have europe version.
Yesterday i noticed that sometimes, after i taken a photo, Camera app goes into force close immediately, but luckily photo are saved in Gallery and i can restart Camera app speedily, but after 2 or 3 photo... force close again.
This issue happened with every type of configuration (auto or night mode, IA on or off, with or without zoom, etc. etc.).
The only way to solve is to restart the phone, but after many hours it happen again.
Apart from hard reset, what i can try to do? Previously i deleted data and cache file from Fotocamera app, but i not solve the issue.
Is this also happened to you?
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Report this issue to app developer.