What has happened to my Hero? - Hero, G2 Touch Q&A, Help & Troubleshooting

Hi everybody. I am new to this forum.
I have had my Hero for 2 weeks now, and I have been loving it.
Today though something really crappy happened. When pressing the "home" button is was suddenly prompted with the options: "Complete the action using 1. Home 2. ThoughFLO". Usually I would just go directly to the "frontpage" without being asked for options.
I pressed "Home" and then all of the sudden my Hero interface is GONE and in stead I have something that looks like the Magic interface. In stead of 7 scenes I now only have 3 scenes and none of them carry any of the icons of widgets that I used to have.
When trying to press the TouchFLO option I get the following error: "The application TouchFLO (process com.htc.launcher) has stopped unexpectedly. Please try again". Trying again does not work. And I have tried to restart the phone numerous times. Also the "People" app is malfunctioning now: "The process android.process.acore has stopped unexpectedly. Please try again".
I still have the same apps and widgets and the settings looks exactly like it used to.
Does anybody know what is going on and how I can fix this?

Yes - the Hero lets you choose between the Android interface and Sense UI. There are two possibilities:
1) Hit the home button again, click the check box at the bottom to make the next selection the default, and choose Touch Flo. Depending on the configuration, you might not have had this possibility.
2) Go to settings and manage applications. Scroll to "Home" and select it. Choose to clear the defaults and the next time you hit the HOme button you should get the choice for Home or Touch Flo again. Make Touch Flo the default.

Thanks a lot - that solved the problem with the UI!
I still have the problem with "Persons" though. I tried to clear data on that one as well, but still hasnt helped. Any ideas?

Ditto
This happened to me as well and I'm glad it did! Although I didn't think it was particularly slow or laggy to begin with I did notice a tremendous boost in speed when Touchflow was disabled and I haven't bothered to re-enable it yet.

has this issue of the People app giving thie error been resolved? It's just happened to me as well. I can't open the app without the error message popping up and clogng the app.

nickmgray said:
has this issue of the People app giving thie error been resolved? It's just happened to me as well. I can't open the app without the error message popping up and clogng the app.
Click to expand...
Click to collapse
No, unfortunately not! And it's driving me crazy! Did you do anything in particular that caused this problem?

Related

Up and Running on 6.1 - 2 small issues...

Hi everyone, first and foremost, thank you to everyone who takes the time out to compile all these great resources.
I upgraded using PPCKitchen- and It was a piece of cake. There are only two small issues I seem to be running into right now.
Issue 1: When I go into Settings>Phone and hit the drop-down menu to select a ring tone, its is completely empty. I checked the Windows>Rings folder and it has everything in there. I've tried searching to find an answer but I'm coming up empty right now.
Issue 2: Are there some themes that are incompatible with HTC Home? Sometimes if I change a theme, HTC home disappears and then I can't re-enter the Today Settings without rebooting. I'm guessing that some themes are not compatible and lock up the today settings if I have home enabled.
Any input would be greatly appreciated.
-Marc
I actually just realized a third small issue...
I can't enter the HTC Home Customizer...Comes up with the following error message...
"The file 'homecust' cannot be opened. Either it is not signed with a trusted certificate, or one of its components cannot be found. If the problem persists, try reinstalling or resotring this file."
I did try reinstalling but it didn't help.
thanks again all.
just as a resource if everybody ever is searching for this same issue...
I figured everything out...
1) Ringer issue: I didn't include Windows Media player when I made my rom- I had to reflash with that included, and that fixed that...
2) Theme issue was related to using themes that were not compatible with HTC Home.
3) Home Customizer wouldn't open because netframework was not installed.
Everything works just fine now.
herbehop said:
3) Home Customizer wouldn't open because netframework was not installed.
Click to expand...
Click to collapse
Thanks for putting up your solutions. Stinks when people don't do that. I had the same #3 problem when I upgraded to dcd 3.0.1. All I did for that was just click the same link (Home Customizer) again and it went through the second time without me having to change anything.

android.process.acore has stopped unexpectedly problem

Hi all, hoping you can help with a problem I'm having.
Basically, my Hero was fine, working perfectly, until I cleverly managed to lock myself out of it by getting the security swipe wrong too many times.
Long story short, I did a factory reset (had only got the phone that day so didn't seem like a big deal to lose anything).
I rebooted it, contacts came back down through google, everything fine. Then I started getting this message when connecting contacts to facebook or viewing the 'my contact card'.
android.process.acore has stopped unexpectedly problem, force close
If I log out of facebook then I don't get the problem, but I'd like the facebook functionality. When I'm logged into facebook some contacts display facebook info, some don't.
My first thought was a dodgy contact, but all the contacts are the same as the first time I sync'd with google, so nothing should be wrong there I hope.
Anyway, any ideas?
Same problem
Hello,
I am having the same problem. I also posted a question regarding this problem yesterday in the forum but up until now I have received any answers. I also send an email to HTC support but haven't heard from them yet. I suggest you do the same, this way they can't say that this is a one time problem ;-)
I was about to do a factory reset, but now I am afraid that this isn't going to solve my problem. My phone has been working without any problems for 2 weeks with a lot of facebook people synchronised to my contacts. I think that 1of the facebook contacts has some illegal character is its name or description and thus giving this error.
Spoke to soon. This is the reply from HTC. But it isn't that helpfull I am afraid ;-(
Dear HTC customer,
Thank you for contacting our Customer Support Center. We are dedicated to providing you with the best quality service and answering all of your questions and concerns.
Thank you for your feedback, please try to do a hard reset of your phone to see if that solves the problem. You can do this by:
1. With the phone turned off, press and hold the HOME and BACK buttons, and then briefly press the END CALL/POWER button. The reset process will start after a few seconds.
2. Wait for the phone to finish the reset process and then press MENU.
If this does not solve the problem there should be a ROM update for the Hero coming out soon which could contain a fix for the problem. Try the hard reset if it doesn’t work keep an eye on htc.com for the ROM upgrade for the Hero.
If the above steps do not resolve your issue, we invite you to visit the support area on our Web site. Please go to: http://www.htc.com/www/support.aspx
Or you can go to: http://www.htc.com/select_country.htm, select your country and then click on the Support tab.
You can also call our Call Center at: +46-85-055-6438 if you have further questions.
Thank you once again for your continued patronage.
Best regards,
Europe customer support team
HTC Corp. Global Service Division
http://forum.xda-developers.com/showthread.php?p=4412633#post4412633
http://androidforums.com/htc-hero/8275-new-htc-hero-issues.html
How bizarre!
Tried it now and no problem, fantastic!
From one of those links....
"Lots of people getting it - seems like it could be a Facebook api change if you look at that thread."
I guess with the hero being SO connected with the web, a lot more than just the phone can break things. Ah well.
Thanks deeren.
Problem also solved
Problem is also solved for me.
I'am happy I didn't do a reset yesterday evening
Hi All,
I am getting the same error message with a force close as my only option but it happens constantly! i do not need to push anything. It does not seem to ahve anything to do with contacts or facebook....
I have looked at all the threads and it oly seems to be people talking about facebook and contacts. Does anyone else get it that doe snot have faebook installed?
My phone was working fine till the other day when it first happened and now i can do nothing.....
Help a nubee please!!!!
I am on the phone to HTC support now... I will post my results... he wants me to do a hard factory reset though....
mytouch slide
i am having the same problem with android.process.acore and i have try everything in the phone and nothing seems to work. please if anyone knows how to fix write back. thanks.
Had this start happening to me today, immediately after I installed three updates from the market, Pure Messenger Widget, Titanium Backup and Fat Secrets. I don't think it was the latter two, I think it was Pure Messenger Widget. It was difficult to get that one to install, it took ages, and then it interferred with the download of the other two. Once I was through with the market the force closes started. Managed to shut the phone down but they came back, until I uninstalled Pure Messenger Widget. A few more reboots and it seems to be back to normal. I realize this is anecdotal, and I have no development experience so I have no logic to draw on here other than my own experience.
PeterMeulders said:
Problem is also solved for me.
I'am happy I didn't do a reset yesterday evening
Click to expand...
Click to collapse
hello
what u do to slove ur problem ?
thx
*Edited - Removed by poster*
Suddenly today my phone will not boot up, giving me the "the process android.acore has stopped ..." message. There are lots of forum threads suggesting possible causes and how to fix them, but none address the issue of when you can't switch on the device at all. I'm in an endless cycle of "force quit" and "the process android.acore has stopped". I'm at the point of having to factory reset, unless anyone can suggest anything please ...?
AidanBell said:
Suddenly today my phone will not boot up, giving me the "the process android.acore has stopped ..." message. There are lots of forum threads suggesting possible causes and how to fix them, but none address the issue of when you can't switch on the device at all. I'm in an endless cycle of "force quit" and "the process android.acore has stopped". I'm at the point of having to factory reset, unless anyone can suggest anything please ...?
Click to expand...
Click to collapse
Unfortunately I think a factory reset is your only option at this point. That's what I had to do when my phone was doing the same thing. Hopefully you have a recent backup to fall back on, however, be careful - do not restore any system data, that's where the problem lies.
Many thanks. I've performed a factory reset and successfully restored a Sprite backup made five days ago. But to my great disappointment I find that none of my programs have been included. Is this normal? All other data, settings, etc have restored fine, just no programs. I can of course reinstall them one by one since my market data is saved in the cloud, but is that normal with a Streak backup, that programs are not included?
Have no idea why your programs weren't backed up, sorry. I use Titanium Backup Pro, so my backups are complete.
Sent from a state of Serendipity
the process android.process.acore message...
Hi,
I get the message:
The process android.process.acore stopped unexpectedly. Please try again.
Force close
I am using a rooted Samsung Captivate Galaxy S Android 2.2.
not able to get anything to run on it without getting that message!
Can anyone help?
Thanks
Ed & Donna aka gramme
gramme66 said:
Hi,
I get the message:
The process android.process.acore stopped unexpectedly. Please try again.
Force close
I am using a rooted Samsung Captivate Galaxy S Android 2.2.
not able to get anything to run on it without getting that message!
Can anyone help?
Thanks
Ed & Donna aka gramme
Click to expand...
Click to collapse
Make sure you've backed up everything you want backed up and do a factory reset - it seems to be the only way to fix this. If that doesn't fix it, then try flashing a custom ROM, I know that will work - that's how I ended up delving into the custom ROM world
I have had the same problem today and just finished doing a HARD factory reset with samsung...DOESN'T work...still get the error message and will not operate. Finally called AT&T warranty department and they are sending out yet ANOTHER phone..this will be our 3rd refurbished phone.
If anyone comes up with a solution please let me know. I am going to play around for the next couple of days and see what I can come up with....
Thanks
Ed & Donna aka gramme
Like I said, they'd no solution other than flashing a new rom, be it stock or custom. I choose custom and learned I'd never depend on AT&T or Samsung again.
Sent from a state of Serendipity
Thanks, I used odin2oneclick and it put android 2.1 update 1 on the phone. Then I didn't have a clue how to get android 2.2 on the phone so I called samsung and they walked me through using kies mini. Now working and have it rooted once again.
Thanks again
Ed & Donna aka gramme
Sent from my SAMSUNG-SGH-I897 using XDA App

[Q] Problem Creating Shortcuts on Go Launcher Home Page

I have a rooted Nook Tablet with Go Launcher and have a problem creating shortcuts. Using Go Launcher, if I press and hold the home screen and select "shortcut", it just does nothing. If I use the lower menu and do add-->shortcut, it also does nothing. If I use Anycut-->New Shortcut-->Direct Call, I get a popup saying "The application Any Cut (process com.android.anycut) has stopped unexpectedly. Please retry again.) I've checked the root permissions on anycut, and they seem fine.
I've been using the rooted Nook Tablet for three months now with no real issues. I don't know if this problem is recent, or has been that way for a long time. I hadn't tried doing a shortcut until today. I appreciate any advice someone might have that has an insight into this problem.
I had the same issue on rooted stock. There seems to be no shortcut selection apk on the stock rom; maybe it can be ripped from another device. I was going to try yanking it from my phone but don't have the patience.
Sent from my Nook Tablet using xda premium
Well at least someone else has experienced this. That's helpful. I read posts that indicated that people were able to use the shortcut feature of Go Launcher on a Nook Tablet, so I wonder if there's something related to my gapps installation, OTA block mod, or other tweaks I've made and have since forgotten. It's not a big deal, so I can easily await a stable CM9 release sometime in the future.

[Q] Launcher problems since ICS

Just updated to European ICS earlier. As expected, it reset my home screen layout and app drawer sorting. Irritating but fixable.
I spent a not-inconsiderable amount of time reorganising things how I like, folders and widgets etc. I made sure to backup TwLauncher's data using Titanium when I was done just in case.
So a bit later, I try to view an image in "My Files" with the gallery app, and it closes instantly saying the "media scanner running". No worries, I've seen that before, except... it isn't running. Nothing is scanning my media files as far as I can tell. So, I hold in power and do a reboot, thinking that'll clear the problem.
Boom. When the phone reloads, my home screen is once more 'stock', and what's worse, trying to open applications leads to a blank screen for about 5 minutes, at which point it loads up and once more, everything is all just stock / alphabetical.
Can someone tell me what's going wrong, and how I can avoid it happening again, so I don't waste my time reorganising? (Please, no clever reply of "What's going wrong is you're using TouchWiz")
Much appreciated,
Matt

Battery life (wakelock), Amplify, SD Maid, Auto Call Recorder, Chrome, APUS Launcher

Hi,
This is my first time specifically posting a question as a Q&A style thread so I hope I'm doing this right.
I have been using the Redmi Note 2 for about a month now. Overall, it's been a great phone (especially considering the price). However, I've been experiencing a couple of issues and I am hoping that some of you may be able to help.
I have rooted the phone but have not installed a ROM/kernel.
I have been using Wakelock Detector to track my battery life. Of most significance is com.baidu.map.location (NetworkLocation). I have attached the two screenshots showing the frequency of how often it wakes up my device. I tried to greenify it but it wouldn't allow me - it says "Sorry, "NetworkLocation" is ingreenifiable". Does anyone have any idea for me?
I have also been trying to use Amplify as another means to try and improve battery life. As mentioned, my phone is rooted, and the app prompted me to install the Xposed app which I did. However, after installing the app, it wants me to install the framework but it does not allow me to. I have attached the screenshot of this too.
Nova Launcher - Sometimes when I open the app drawer, the resolution of the app launcher appears funny. To fix it, I normally just press back and go back into the app drawer and it goes back to normal. I have attached a screenshot of what this roughly looks like. This is not a big deal but can be a little annoying. Has anyone experienced this?
SD Maid - I used to use this app on my old Galaxy S3 i9305 to clear out storage space taken up by unnecessary stuff. This app no longer works on this phone. I have attached a screenshot of the issue that I am having.
I have downloaded Auto Call Recorder from the app store with the intention of having it automatically record my phone conversations. It does not work but I am unable to figure out why. I have checked the settings and I cannot identify any obvious setting that is incorrectly configured.
Flynx - I have been trying to use Flynx as it appears to be an incredibly useful app, but it seems something is not working correctly. In the screenshot that I have attached, where it says "Tap on the bubble to open it!" I am assuming there is a bubble that is supposed to appear for me to tap, but it does not appear.
APUS Launcher/Clean Master - finally and maybe most worryingly, I sometimes get 2 or 3 apps "pushed" to my device prompting me to install it. I can only remember 2 at the moment; APUS Launcher and Clean Master. Fortunately, I am asked to give the app permission for installation but it worries me because it has occurred a few times and I did not download it at all. I do not have a screenshot of this at the moment, but I will do it next time it occurs.
I have been told that my provider (Vaya in Australia) sends out a SMS for "automatic update" purposes. I only spotted this because I have noticed that I was charged for 2 separate international SMS on 2 occasions when I did not send them (to a UK number, +44 7786209730). I am not sure whether this one is a phone problem or something else.
I appreciate any of your assistance in advance and I am sorry if I have not provided enough information. I am also not sure as to which issues may simply be app problems as opposed to a problem with MIUI software or Xiaomi.
Hope I will be able to get some assistance!
SD Maid - I used to use this app on my old Galaxy S3 i9305 to clear out storage space taken up by unnecessary stuff. This app no longer works on this phone. I have attached a screenshot of the issue that I am having.
Click to expand...
Click to collapse
Does the crash happen when the dialog opens, or when you click the orange entry?
Try giving your sdcard a name, possibly doing it from a desktop computer.
Hi, the crash happens when I click on "Overview" then click on "To start press [refresh icon]" and then you just press there - what normally happens is it will give a overall summary of the phone.
However, I have just tried it again. When that error message comes up, instead of tapping on the listed entry (as is instructed), I press "Done" and it is able to give me a summary!
So for some reason it appears as though it doesn't work (at least from the error message), and I just press done and it still works.
Thanks for your reply nevertheless! Would not have figured that out had you not replied hahaha.
If you just press "done", SD Maid won't have access to your external sdcard.
Did you try installing the Xiaomi EU rom, since it's supposed to be cleaned from chinese apps (Like the baidu one).
Hi all,
Sorry it seems like I never came back to expand what I have done to try and fix these problems.
I ended up changing to Hermes ROM here http://www.smiui.net/redminote2_hermes.php
Most of the issues above are now solved, but there are some that are still present such as #2 and #5. So Amplify still doesn't work, but I think this is a hardware limitation and Auto Call Recorder still doesn't work. As for why Auto Call Recorder doesn't work, I don't know why, but I am not greatly bothered by it so I have not attempted to do anything to resolve that problem.

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