Having intermittent problems with my mobile internet and was wondering if it was the phone, other users or just plain crap signal.
Have anything between 2 to 5 bars here, hsdpa symbol on constantly but for some reason it occasionally gets stuck on the upload arrow and then the data connection freezes and wont come back on til I toggle mobile network or airplane mode.
Phone is running modaco 2.2c and latest radio on T-Mobile UK.
Hi. Been lurking around since I got my Hero, and thought it was about time I signed up to this excellent forum.
I was having exactly the same problem. Didn't know whether it was a problem with the Hero or the network/signal. I noticed that the APN settings on my Hero were different to the t-mobile site. I read around a bit and tried a few combinations of settings and eventually got it sussed.
Go to t-mobile.co.uk
Hover over "Help & Support" at the top and click "Phone Support". Click "Make the most of your mobile" and choose the G2.
Click on "Set up the phone for internet surfing" and enter the details shown there exactly in a new APN on your Hero.
The only change to those details is the password should be "pass".
This is the only APN setting i have tried that doesn't give me the original problem. Now I can browse without the 3g signal getting "stuck"
I'm using an unlocked Hero - completely stock btw.
Hope this helps. Let me know how you get on.
I've been having this very problem. That's good information, I'll give it a try.
Seems to work well. Here's the link.
thanks for pointing me there.
k i altered my settings, will test it thru day see if it improves.
Ooh, seems to be working so far. Seems I owe you a beer. Lol.
After a day or two using this 'fix' I find it the drop still happens sometimes but not as often.
TheBrit said:
After a day or two using this 'fix' I find it the drop still happens sometimes but not as often.
Click to expand...
Click to collapse
Did you change the password to "pass" ? That is the most important bit.
Changed the password lets see what happens.
quark_star said:
Did you change the password to "pass" ? That is the most important bit.
Click to expand...
Click to collapse
No. That's not the password given on the T-Mobile site.
Related
Hi Guys.
So I was finally able to get a cooked ROM on my Fuze using an older XP machine that I had. But now, after trying both ROMeOS and DCS, I'm not getting any 3G signal. What i do get at times is the hsdpa signal, but i don't actually receive it; none of the data services are working (internet, weather, youtube, etc.). Could someone please tell me how to get 3G on my Fuze?
EDIT: It seems like I am getting the HSDPA signal at times but its very tempermental
anyone have a solution?
djcaston said:
anyone have a solution?
Click to expand...
Click to collapse
In start>settings>phone>band do you have the auto in both drop menus on??
also try start>settings>connections>advanced network> in the HSDPA try to see which option is used. try to use 'enable HSDPA Only' or even disable it completely and see what happens.
had the same issue and this seemed to fix it.
Advanced Config Tool>menu>more settings>Comm manager - Add 3g to comms manager.
Open comms manager and switch 3g off > soft reset > switch 3g on > soft reset
Good luck
thanks ill try that out when i get a chance. what rom were you using?
EDIT: nvm saw it in your sig
did you run the network config wizard after flashing the rom?
it prompts (or detects) your country and operator and configures most things for you.
if it's not part of your cooked rom, look for it as a .cab
yea i ran the config but it still doesnt connect to 3g. I'm trying the suggested solution now
still not working....
I still cant run apps like cellular video and the youtube app. Youtube just wont load the vids, and CV gives me a message that says it's only supported to 3G phones. I really hope theres a solution to this since I really love ROMeOS but I want apps like youtube and CV
haha i give up. I officially ***king hate this. I feel like I spent 300 bucks on a phone that is perfectly engineered and has crap software on it. Im so agitated i can't even think straight. I'm really close to just getting rid of this phone and i dont even know.
Well... felt good to tell someone.
I am having the same problems. I am using an ATT Fuze and I flashed ROMeOS last night and now I cant to connect to the internet or use the youtube app via HSDPa/HSUPA, 3G, or Edge. I can use these applications if I turn on Wi Fi, but if I use cellular internet I get a big red sign that says "ERROR" and then followed by "the remote server refuses to perform the request. This address is not available". It also shows an H on the top bar if anyone was wondering. Any fix for this or just try a different ROM?
Update: I tried a new ROM and same thing. Does anyone have a solution? I am sure us two aren't the only ones with this problem!
I am getting pretty desperate, can anyone help?
same problem here, my area supports hsdpa but with a speedtest i have between 24 and 36kbit
whenemusattack said:
I am having the same problems. I am using an ATT Fuze and I flashed ROMeOS last night and now I cant to connect to the internet or use the youtube app via HSDPa/HSUPA, 3G, or Edge. I can use these applications if I turn on Wi Fi, but if I use cellular internet I get a big red sign that says "ERROR" and then followed by "the remote server refuses to perform the request. This address is not available". It also shows an H on the top bar if anyone was wondering. Any fix for this or just try a different ROM?
Update: I tried a new ROM and same thing. Does anyone have a solution? I am sure us two aren't the only ones with this problem!
Click to expand...
Click to collapse
go to start>settings>Connections>Advanced network>GPRS "make sure CHAP authenticaion is selected. that is what ATT network uses. then go to Start>Settings>Connections>Connections> select manage existing connections and then go to the proxy tab. make sure your remove both check marks and you should be good to go.
Wow, thank you HackMimic that worked! I tried everything I could think of and was about to go back to stock ROM just to use 3G, but now I can continue using flashed ROMS. To the original poster of this thread try the above and it should work as I had the exact same symptoms you described and now I am cruising along on HSDPA! Once again thanks HackMimic!
no problem. i had the same issue back in the day when the connection setup app first cam out i noticed that it always seem to set the GPRS Settings to PAP instead of CHAP which is needed for MMS and the net over here in america. also noticed issues with proxy selected. glad i could help.
Yea I tried HackMimic's fix but not directly from you . I was reading on how to configure skyfire and they said to do that, and what ended up happening is all of the sudden the youtube app worked and so did everything else. Regardless, thanks for the solution. I'm a little more amazed everyday by the wealth of knowledge on this forum
I've been trying to search about this but i can't seem to get the answer.
I heard about making new APN's but it doesn't work for me.
All it says is "access to this url is blocked" or something like that, i can't seem to use it unless i use Opera mini.
Btw i had this phone for like a month already.
thanks in advance.
More info? What kernel, android version, ROM?
2.2.2, no custom rom, 2.6.32.9-00007 is there more to the kernal?
I have the same issue once in a while. It's almost like the data is stuck on something. A reboot usually works for me. I'm on mobile so I can't see but are you with bell? Asking as I am.
Sent from Ma-Atrix using XDA App
G_0 said:
I have the same issue once in a while. It's almost like the data is stuck on something. A reboot usually works for me. I'm on mobile so I can't see but are you with bell? Asking as I am.
Sent from Ma-Atrix using XDA App
Click to expand...
Click to collapse
Good to know I'm not the only one.
I allways blamed my carrier.
I use Signal Refresh, its on the Market. It helps sometimes. I allways end rebooting the phone.
I'm on 4.5.9.1 right now, but I've experienced this issue since 4.1.2.6.
weird i restart the phone and i still can't use the stock browser always gotta go to Opera Mini. Opera Mobile doesn't work for me either this is weird. I am on att btw should i bring it back to a att store?.
kthphotos said:
I've been trying to search about this but i can't seem to get the answer.
I heard about making new APN's but it doesn't work for me.
All it says is "access to this url is blocked" or something like that, i can't seem to use it unless i use Opera mini.
Btw i had this phone for like a month already.
thanks in advance.
Click to expand...
Click to collapse
Even though your homepage is blocked on your stock browser, can you still navigate to a different website?
Like can you navigate to Google.com, or is that blocked too?...
Sent from my GT-I9000M using XDA Premium App
ccrows said:
Even though your homepage is blocked on your stock browser, can you still navigate to a different website?
Like can you navigate to Google.com, or is that blocked too?...
Sent from my GT-I9000M using XDA Premium App
Click to expand...
Click to collapse
Today I had this same issue.
No data. I tried refreshing the signal, toggling airplane mode, rebooting...phone would send or download data sometimes, but it never loads a web.
I ended using wifi to write this answer.
I hope this issue get fixed somehow.
Had same issue myself for the first time today. Never had this before. I'm on 4.5.91 beta 3, and I didn't realise at first when I lost all data that my signal bars were telling me something. On stock GB the signal bars are blue when you have data, but they turn white when you do not. I saw 3 white bars and thought I still had signal when in fact I did not. Tried rebooting, got blue bars for a couple of seconds, then white again and no data. I actually had to go outside my work, at which point I picked up a strong signal again, and I have been fine at work since. Very wierd, but it's almost like the radio lost the signal, then could not acquire it again without me being outside where it possibly had line of sight to a tower.
weird you guys only get it sometimes?
Mine has been like this since day one and it's already been a month and a half.
APN Settings.
There's a thread I posted a while back with all the APN settings for AT&T. Try to add these and see if you can't get it working.
http://forum.xda-developers.com/showthread.php?t=1149523
By chance did you just start having these problems after installing the leaked version of the updated Market? Whenever I run the market, downloads are very flaky, I get a few force closes, and my connection seems to just drop out entirely, from apps, browsers, etc...
It picks back up eventually if I close the market app whichs eems odd
Just got to work this morning, went to new Market, (leaked version), and as soon as the app came up my 4 blue bars turned white..............no data again! Something with the new Market is definitely messing up data connectivity.
<edit> Rebooted phone, tested data...............working fine on everything. Start Market again, blue bars turn white, no data!
yeah, i went to manage apps and selected uninstall update to market. Rolls it back to the original.
nope checked the APN's still the same should i go back to att with this?
I have a slow but free 3g for my contract, it was working fine for months with my android phone, and about 2 weeks with my lumia, but now it refuses to work normaly. Everytime i try to load a page, it says "cant open webpage" but it works after a refresh. Its really annoying. I guess its the problem of IE...i have to say it sucks as much as on desktop. But there isn't any other for wp7, is there? Or is it possible to turn of https? Its really annoying too... we have a free fb (facebook zero, 0.facebook.com wich has better speeds than m.facebook.com) but everytime i try to open a page it warns me its not https and i have to confirm continuing to the page.
Also if I try to turn on HSDPA it restarts and its still turned off, any idea?
voga06 said:
Also if I try to turn on HSDPA it restarts and its still turned off, any idea?
Click to expand...
Click to collapse
HSDPA is still on even though that trigger says off. Don't worry about that.
Can't help you with the other stuff though. Guess it got something to do with your 3D connection itself? It might be bad. I have never had as good network coverage as I have with this phone. I have data connection were all my Androids have failed me.
dannejanne said:
HSDPA is still on even though that trigger says off. Don't worry about that.
Can't help you with the other stuff though. Guess it got something to do with your 3D connection itself? It might be bad. I have never had as good network coverage as I have with this phone. I have data connection were all my Androids have failed me.
Click to expand...
Click to collapse
its working, but in 99% only for the 2nd attempt, it really annoys me
push messages arrive very lately (if they do) anything that use 3g is very slow
Have you tried applying your settings with Nokia's Network Setup?
tjramage said:
Have you tried applying your settings with Nokia's Network Setup?
Click to expand...
Click to collapse
can you explain that a bit more?
voga06 said:
can you explain that a bit more?
Click to expand...
Click to collapse
Go to Marketplace, and select "Nokia Collection". In the list of apps, install "Network Setup" and run it to apply your network settings.
unfortunately nothing changed. i even tried doing a factory reset but nothing, it still loads webpages for the 2nd or 3rd or even more try
~So I haven't really seen anyone else with this issue so I don't know how to fix it.
My phone likes to randomly not load things via internet. Mostly happens with ATT Data connections, but sometimes it happens with Wifi as well I believe (hasn't happened with wifi in a long time).
I can try and load a page and it will simply not load a thing for a good while (sometimes hours), then all of a sudden it will load like it's on a 10MB connection.
Happens with the internet browser, facebook, and any internet apps. Really gets annoying when I'm trying to browse the internet
I have tried different APNs to no avail, tried turning wifi on/off, changing all wifi settings, etc.
Anyone got any suggestions? (Maybe I'm just retarded and there's a well-known fix for this... at least I can hope right?)
Thanks
EDIT: It also used to never send MMS until I changed APN's if that makes any difference. Just not sure if its a software/setting issue, or if its hardware that needs to be replaced.
There are two APN settings, one of which is used by MMS. It sounds as if your APN settings might have been wrong at one point. What are your APN settings now?
Are you on a different ROM? Do you use a 3rd party app to disable and enable the data connection (to save power)? I know my app sometimes doesn't turn the data back on, so I have to go in and do it myself.
Is this your first phone with AT&T? If so, where did you transfer form? Did you have a data plan with your previous carrier? Did you buy your phone from Amazon?
Disarmer said:
~So I haven't really seen anyone else with this issue so I don't know how to fix it.
My phone likes to randomly not load things via internet. Mostly happens with ATT Data connections, but sometimes it happens with Wifi as well I believe (hasn't happened with wifi in a long time).
I can try and load a page and it will simply not load a thing for a good while (sometimes hours), then all of a sudden it will load like it's on a 10MB connection.
Happens with the internet browser, facebook, and any internet apps. Really gets annoying when I'm trying to browse the internet
I have tried different APNs to no avail, tried turning wifi on/off, changing all wifi settings, etc.
Anyone got any suggestions? (Maybe I'm just retarded and there's a well-known fix for this... at least I can hope right?)
Thanks
EDIT: It also used to never send MMS until I changed APN's if that makes any difference. Just not sure if its a software/setting issue, or if its hardware that needs to be replaced.
Click to expand...
Click to collapse
SoCaliTrojan said:
There are two APN settings, one of which is used by MMS. It sounds as if your APN settings might have been wrong at one point. What are your APN settings now?
Are you on a different ROM? Do you use a 3rd party app to disable and enable the data connection (to save power)? I know my app sometimes doesn't turn the data back on, so I have to go in and do it myself.
Click to expand...
Click to collapse
My APN settings are the "phone" HSPA and "phone" MMS settings from the large thread in this forum.
The phone isn't even rooted. No different ROM, just a stock phone. No 3rd party apps that disable/enable data.
joebobjoe said:
Is this your first phone with AT&T? If so, where did you transfer form? Did you have a data plan with your previous carrier? Did you buy your phone from Amazon?
Click to expand...
Click to collapse
I've had ATT for a decade or so now. Phone bought and activated in an ATT store, and last phone I had was an iPhone, so whatever data plan that used was what I was previously using. I would assume they changed the plan to reflect the android device (if there is any difference), but I wouldn't really know because it is on our family account.
Anybody got any clue? This is really annoying the **** out of me. Also found out my brothers phone (on same family plan) is doing the same thing.
Disarmer said:
Anybody got any clue? This is really annoying the **** out of me. Also found out my brothers phone (on same family plan) is doing the same thing.
Click to expand...
Click to collapse
Maybe download Tweakker from the market; it automatically rewrites APN settings for your phone and carrier. CM7 uses wap.cingular, and I used Tweakker to change it from that. Worked, no probs, loved me long time, yada yada.
Thanks, just downloaded it. We'll see if it makes any difference.
Worked great until just now. Lost internet again. Thanks though.
Any other ideas?
i am on AOKP, not sure if you have the options to do the following in stock but try.
1.do you have the option of deleting APN? delete all...
2. force the phone to look for wireless carriers (takes like 4 minutes).
3. click on At&t to registet on it.
4. reboot and the original apn should be there.
I reset it back to the original APN but I dont expect it to help... I had the problem even before I started messing with the APN. We'll see how it goes though.
Any other suggestions are still welcome.
I have a similar, if not the same problem. I have concluded that it's either a modem/hardware issue or network issue. Every one and a while, I'll have to wait ~20 seconds for the internet. This always happens on AT&T data. Once the connection is made, the green and orange data indicators light up and the page loads just fine. Changing the APN's increases my internet speed by a lot, but does not fix the latency issue.
Someday I'll get around to calling AT&T.
joebobjoe said:
I have a similar, if not the same problem. I have concluded that it's either a modem/hardware issue or network issue. Every one and a while, I'll have to wait ~20 seconds for the internet. This always happens on AT&T data. Once the connection is made, the green and orange data indicators light up and the page loads just fine. Changing the APN's increases my internet speed by a lot, but does not fix the latency issue.
Someday I'll get around to calling AT&T.
Click to expand...
Click to collapse
Sounds like the same issue to me.
I keep thinking I should go to the ATT store but I really dont feel like having them do a reset of my phone then send me home without actually fixing anything.
Have you noticed what kind of connection you have? I don't use stock, so I haven't thoroughly tested this there, but I believe I experience the same issue. I'm running CyanogenMod 7, and what I see is that whenever the phone drops to 3G, I don't get data. I can force 2G (Edge), which works, and if I pick up HSPA+, I get data. If I'm in fairly sketchy signal areas (bad parts of buildings, fairly far from towers, etc.), I'll notice it flip-flopping back and forth between 3G and H+, with no data. I've never had an issue with wifi not properly loading anything.
I did try switching back to stock for a couple of hours, and it appeared my issues were more along the lines of what you describe, without actually displaying a flip to 3G when I can't get data...but like I said, I don't use stock on a regular basis.
NINJA EDIT: I'm on my second phone with this issue, after getting a refurb due to a USB port going bad. I've tried flashing multiple modems, and have been able to increase my speed, but have not been able to fix the issue when I drop to 3G.
nd_geek said:
Have you noticed what kind of connection you have? I don't use stock, so I haven't thoroughly tested this there, but I believe I experience the same issue. I'm running CyanogenMod 7, and what I see is that whenever the phone drops to 3G, I don't get data. I can force 2G (Edge), which works, and if I pick up HSPA+, I get data. If I'm in fairly sketchy signal areas (bad parts of buildings, fairly far from towers, etc.), I'll notice it flip-flopping back and forth between 3G and H+, with no data. I've never had an issue with wifi not properly loading anything.
I did try switching back to stock for a couple of hours, and it appeared my issues were more along the lines of what you describe, without actually displaying a flip to 3G when I can't get data...but like I said, I don't use stock on a regular basis.
NINJA EDIT: I'm on my second phone with this issue, after getting a refurb due to a USB port going bad. I've tried flashing multiple modems, and have been able to increase my speed, but have not been able to fix the issue when I drop to 3G.
Click to expand...
Click to collapse
Im in an area where I constantly get 4G or LTE... I haven't really noticed a correlation between the drops and whether or not its on 4G/LTE. I haven't experienced it on Wifi in a very long time though.
Also, the stock APN seems to magnify the problems greatly. Switched back to the Tweakker APN and it runs much better (although it still happens occasionally)
Had the same issue as you, try my guide here: http://forum.xda-developers.com/showthread.php?t=1576199 it seems to have helped many!
Sent from my AT&T Galaxy S II (I777) Killin' it with Task650's awesome AOKP ROM port!
Thanks but the Tweakker APN seems to have solved the internet issues. Only problem now is that MMS doesn't work with the Tweakker APN. Anyone got any suggestions on that?
I've noticed that whenever I go somewhere and I'm near another wi-fi network my phone saves it in the available networks. The problem I have is it won't remove ANY of them that I'm no longer near. I've got 20+ listed and several are points from across the city I live in. I can't figure out how to get my phone to purge the list when a network isn't close by.
Any advice?
whteglve said:
I've noticed that whenever I go somewhere and I'm near another wi-fi network my phone saves it in the available networks. The problem I have is it won't remove ANY of them that I'm no longer near. I've got 20+ listed and several are points from across the city I live in. I can't figure out how to get my phone to purge the list when a network isn't close by.
Any advice?
Click to expand...
Click to collapse
When you click on them, it doesn't give you an option to Forget them?
es0tericcha0s said:
When you click on them, it doesn't give you an option to Forget them?
Click to expand...
Click to collapse
No. The only ones that will allow me to "forget" are the ones I have saved. The ones that are stuck are ones I've never accessed.
Ah ok. That's a rather strange behavior.
Maybe something like this: https://play.google.com/store/apps/details?id=com.roamingsoft.manager could sort it out? Not really sure. Hard to find info on this particular quirk due to the keywords bringing up a million other wifi issues.
Thanks for the help. The "Wi-fi Manager" works great but the stock wi-fi manager is still screwy.
whteglve said:
Thanks for the help. The "Wi-fi Manager" works great but the stock wi-fi manager is still screwy.
Click to expand...
Click to collapse
No problem. Better than nothing, at least. If you had an iPhone or Windows phone that was being weird like that, you'd just have to deal with it.
(note: Not knocking iOS or WP, just saying)