ok, it all started with my gps stopping to work. i tried everything (roms, radios, resets) so i took it n to the store. they played with it for 1.5hrs. now i get a balloon @ the bottom of the screen that says "error code 11 ppp connect failed". then it pops up @ the top that says "dialed #777 password is wrong. bla bla". i have entered the username and pass. and it keeps saying it. i can use internet explorer but its just 1x. any ideas
I got an error until I hit that check box under password.
i dont have that check box
jkcsho said:
i dont have that check box
Click to expand...
Click to collapse
--------------------------------------------------------------------------------
i found this and it might just help you..good luck.
Its a hung data session.You have to shut your phone off and they need to reset ur phone at the switch level. Once they do that they'll make you dial *228 and it should work again.
I have had it happen a few times. If they search their info they have for a hung data session they should be able to figure out what they have to do... And they have to have someone do it for them most of the time i've had it done.. Like they call up a teir 2 person to do it or something.
Hope that helps
Edit: if you can make and receive calls your A-key stuff is fine.. Back when it mattered with Verizon you would get a message saying that your phone could not be authenticated when you tried to make a call.
Also make sure your selected verizon as your carrier with No2Chems roms if you do that all the VZW data crap gets automatically set in the phone and it shouldn't ask you for a user and pass it should just do it
tried that 2 man. ive been @ this for 3 days now. im about 2 pull out my hair.
jkcsho said:
tried that 2 man. ive been @ this for 3 days now. im about 2 pull out my hair.
Click to expand...
Click to collapse
have you tried,
re-running the carrier cab. Thanks
mattdehat said:
have you tried,
re-running the carrier cab. Thanks
Click to expand...
Click to collapse
trying.......
jkcsho said:
trying.......
Click to expand...
Click to collapse
now i only have 1x no ev
228 n got that back but still no go on data
jkcsho said:
228 n got that back
Click to expand...
Click to collapse
i`ll keep looking and pm you if i can find out more.
good luck
mattdehat said:
i`ll keep looking and pm you if i can find out more.
good luck
Click to expand...
Click to collapse
thanks....
jkcsho said:
thanks....
Click to expand...
Click to collapse
found this.maybe of help
http://forum.xda-developers.com/showthread.php?t=529737
dead transceiver
i got my replacement today and now my data and gps work fine. guess the phone was bad out of the box. thanks for the help guys!
Related
Okay so I got my 6800 from verizon today and went to do some updates. The first thing I did was insatlled the Hard-SPL to 2.40-olipro thing. That installed fine. I had a problem where if my phones screen turned off, the device froze.
So I updated to the ROM and RADIO I got here (http://forum.xda-developers.com/showthread.php?t=371314)
Well the updates went in fine, the phone seemed to work. I had to enter my info from that SPT thing, so I did that.
Well when I call my phone, it rings then stops, then rings, then stops. It things im missing the call.
And im UNABLE to make calls, big problem. It keeps giving me this verizon woman saying we're unable to authenticate your phone.
Any help is appreciated, what can I do???
i bet you u didnt read carefully
I followed the instructions step by step. Copied my SPL info down and put it back in, etc...
Is there a way to reset this back to how it came from the factory, or am i basically screwed now.. i don't know what to do at this point... i can't use my phone And i just got it today
Use Search
Call Verizon and tell them you hard reset your phone and you need your Authorization Key.
You can search for Authorization key and you'll get many, many hits..
Authorization key goes in that ##778 area under AKEY???
I didnt see one listed when i copied my info... perhaps its just hidden?
Vycor said:
Authorization key goes in that ##778 area under AKEY???
I didnt see one listed when i copied my info... perhaps its just hidden?
Click to expand...
Click to collapse
You can't copy it down as it's never listed. You can't reuse the one VZW gives you either. If you get that message, the only option is to call VZW and ask them to generate a new one. I've done it a few times. They won't hassle you about it.
etexter said:
You can't copy it down as it's never listed. You can't reuse the one VZW gives you either. If you get that message, the only option is to call VZW and ask them to generate a new one. I've done it a few times. They won't hassle you about it.
Click to expand...
Click to collapse
seconded...same thing happened to me the day i got my xv6800 and had a few issues with the upgrade, nothing that a little patience didnt fix...i undersatnd the jitters of thinking u just permanently screwed up the brand new phone, but once i called verizon, wasnt a problem
WOOHOO its not a brick. Thanks guys. I called and some gentlemen helped me. I played dumb and said i dont know much bout technology and my friend told me to call... he gave me the key after about 5 minutes on hold. Im storing that key in a safe, lol.
Vycor said:
he gave me the key after about 5 minutes on hold. Im storing that key in a safe, lol.
Click to expand...
Click to collapse
i havent tried it, but from what ive read, that a-key wont work again if theres a next time. ud need to call and have them generate another one for you.
Ok.. I just got a new XV6800. I'm a complete newbie at this.
I installed:
SPL: 2.40
ROM: 3.2.3
Radio: 3.42.30
It was a brand new phone & not activated.
Everything seemed to go ok.
I rebooted.. Had a real difficult time getting a wireless signal.. Eventually got one.. But kept getting signal lost when trying to dial *228..
Finally got it to go through.. phone reboot.. signal didn't come back..
So what did I do wrong? Any ideas how to fix it?
*sigh* I really wish you people would search the forums.
I'm not even bothering to copy/paste the explanation, all you get is a link...
http://ppc.stoleyour.net/xv6800/#signal
Actually did search but never found that link. Appreciate it. I'll follow it and hope it works for me.
P.S. I used google to search the forums as was indicated and never found the post that way.. Only one I found was
http://forum.xda-developers.com/showpost.php?p=1944961&postcount=1
which didn't help.
Shocky0 said:
Ok.. I just got a new XV6800. I'm a complete newbie at this.
I installed:
SPL: 2.40
ROM: 3.2.3
Radio: 3.42.30
It was a brand new phone & not activated.
Everything seemed to go ok.
I rebooted.. Had a real difficult time getting a wireless signal.. Eventually got one.. But kept getting signal lost when trying to dial *228..
Finally got it to go through.. phone reboot.. signal didn't come back..
So what did I do wrong? Any ideas how to fix it?
Click to expand...
Click to collapse
I think the correct sequence is:
SPL: 2.40
Radio: 3.42.30
ROM: 3.2.3
Carrier CAB
I would also suggest to activate the phone first with your carrier and make sure that the phone works before flashing it.
jambrose said:
I would also suggest to activate the phone first with your carrier and make sure that the phone works before flashing it.
Click to expand...
Click to collapse
I flashed mine before activating it and I didn't have any problems. It saved me a phone call (didn't need to call for a new A-Key).
BTW -- Thank you.. Not sure how it happened but it actually fixed itself.. I kept trying to run ##778 & EPST and it would never work.. Finally after about 20 minutes it got a signal lock but still not EPST or ##778.. I rebooted the phone and it was working & had a signal. I rebooted again and still working with a signal.. Maybe it just needed to acquire a signal once after being activated with *228
scrawnyb said:
I flashed mine before activating it and I didn't have any problems. It saved me a phone call (didn't need to call for a new A-Key).
Click to expand...
Click to collapse
Didn't think of that. Now you don't have to worry about a new A-Key again. Sweet.
scrawnyb said:
*sigh* I really wish you people would search the forums.
I'm not even bothering to copy/paste the explanation, all you get is a link...
http://ppc.stoleyour.net/xv6800/#signal
Click to expand...
Click to collapse
Exactly the link I've been looking for...been contemplating a cooked ROM flash but there is so much information all over the place its hard to figure out exactly what you need to do.
That site provides a simple, no-nonsense how-to
I'm still going to wait and see what happens with the VZW 6.1 update that is supposed to come out within the next few weeks.
Again, thanx for posting that link
deeznuts2 said:
Exactly the link I've been looking for...been contemplating a cooked ROM flash but there is so much information all over the place its hard to figure out exactly what you need to do.
That site provides a simple, no-nonsense how-to
I'm still going to wait and see what happens with the VZW 6.1 update that is supposed to come out within the next few weeks.
Again, thanx for posting that link
Click to expand...
Click to collapse
I think the wiki is really good as well and if you asked one of us nicely we could hold your hand if need be.
jambrose said:
I think the wiki is really good as well and if you asked one of us nicely we could hold your hand if need be.
Click to expand...
Click to collapse
just not out in public
Hey I just put NueRom 3 on my phone. I am fairly experienced with flashing roms and decided to try his high memory build. I put Nuerom 3 on and It ran great so i put Manilla 2d on. It ran slow, so i Hard reset the phone. Now i cannot make calls But i can receive calls. Also i can send and receive txt's and my data works. Odd huhh? Have not called VzW yet, Have tried multiple *228's. Any help is greatly appreciated!
Ranger093 said:
Hey I just put NueRom 3 on my phone. I am fairly experienced with flashing roms and decided to try his high memory build. I put Nuerom 3 on and It ran great so i put Manilla 2d on. It ran slow, so i Hard reset the phone. Now i cannot make calls But i can receive calls. Also i can send and receive txt's and my data works. Odd huhh? Have not called VzW yet, Have tried multiple *228's. Any help is greatly appreciated!
Click to expand...
Click to collapse
Sounds like you need an A-key to reauthorize your phone with vzw. Listen to the promp when dialout to see if it says your phone is not authorized from the prerecorded message.
Thats exactly what happened to me. I accidentally let the customizations run when I was testing for the SOD issue. But, try a *228 first. If you accidentally let the customizations run, that just messed up your prl because they are for Sprint. This is all assuming you used the precooked rom from no2chem.
It is not PRE-Cooked
joojoobee666 said:
Thats exactly what happened to me. I accidentally let the customizations run when I was testing for the SOD issue. But, try a *228 first. If you accidentally let the customizations run, that just messed up your prl because they are for Sprint. This is all assuming you used the precooked rom from no2chem.
Click to expand...
Click to collapse
Yeah, It says "Were Sorry We are currently not able to authenticate your phone." And no its not a Pre-cooked rom i used the PPC KItchen. And yes i did select VERIZON as my carrier the problem happened AFTER i did a hard reset not when i flashed the rom.
Ranger093 said:
Yeah, It says "Were Sorry We are currently not able to authenticate your phone." And no its not a Pre-cooked rom i used the PPC KItchen. And yes i did select VERIZON as my carrier the problem happened AFTER i did a hard reset not when i flashed the rom.
Click to expand...
Click to collapse
It's normal. You need to dial #8899 send, then tell the CSR that you're getting that message. They'll authenticate you.
Thanks!
gc14 said:
It's normal. You need to dial #8899 send, then tell the CSR that you're getting that message. They'll authenticate you.
Click to expand...
Click to collapse
Thanks GC ill try that. Ill get back to you if it works.
=Update: Yeah GC it worked! The guy was very friendly, You deserve your Moderator position! Thanks for the help everyone else!!
I am running the dark 5 v2.1 rom and everything works, but for my wifi and mobile hotspot. What can be the problem?
No Date
I tried a few work arounds with no luck either. I had no data connection what so ever, but the wifi worked at least. I had to switch back to CM12 to get it working again. Looks like a good ROM except for the no data issue.
cardenmf said:
I tried a few work arounds with no luck either. I had no data connection what so ever, but the wifi worked at least. I had to switch back to CM12 to get it working again. Looks like a good ROM except for the no data issue.
Click to expand...
Click to collapse
With the no data, did you untick the report dianostic tab? If you havent do so and reboot your phone. You will have data then
jhunt75 said:
With the no data, did you untick the report dianostic tab? If you havent do so and reboot your phone. You will have data then
Click to expand...
Click to collapse
I will be so mad if it really was that simple, I have just about destroyed all the programming on my phone hahahaha. I am stuck trying to reinstall the stock rom but thank you for the tip, when I finally get back to it I'll do that.
cardenmf said:
I will be so mad if it really was that simple, I have just about destroyed all the programming on my phone hahahaha. I am stuck trying to reinstall the stock rom but thank you for the tip, when I finally get back to it I'll do that.
Click to expand...
Click to collapse
Let me know the outcome..lol
jhunt75 said:
Let me know the outcome..lol
Click to expand...
Click to collapse
Unfortunately, the only fix for this soft-brick is to use Kies to redo the firmware, however, that requires the Samsung S/N, which on my phone can only be found by using the keypad, it is not on the sticker like others, so long story short, I had to do a warranty claim to get a new Note 3 sent out. Need to make sure I get the S/N this time though. Neither Samsung or my carrier was able to pull up the S/N with the DEC or HEX codes. Just some info for anyone else running into this issue, get your S/N before messing with it lol.
Get Oden and factory image. No S/N needed
I recently had my phone disappear and reappear 3 days later while in hospital and when I found it back in my bag, it was NOT the same. It now has a double screen sometimes. It also does not follow the normal routes when try to use settings or download from playstore. There are alot of strange things I'm seeing in settings that were never there before and I don't know how to get the hackers out of phone once and for all and get my life back. Can anyone PLEASE help me, I am at my wits end. I'm disabled and rely on my phone for alot. I don't have a computer so if there is a way to figure this out with the hacked phone or I also have tablet but I think they have synced my stuff to some other phone or computer they have. They reroute my calls and stop texts and emails from being sent. It's ruining my life on a daily. It's been 2 wks and each day, they r deeper and deeper into my stuff n life. Help please??? I don't know if I'll b able to even get back to this site or page so if you have a way to help me, please put here and if don't mind, send to my email at [email protected] so that I will definitely get it. Btw, that is my new email...I'm afraid to even sign into anything else on this phone. No matter what I try to do, they seem beat me to it. Hope someone can help me. I have Metro and Alcatel. I'm posting this July 2021 in case gets buried in posts. Really would appreciate help. Can't get around, stuck where I am and only have these 2 devices on same carrier. Hope someone has some good advice/help for me. Thanks so much. Hackedchick2021
Eh
HackedChick2021 said:
I recently had my phone disappear and reappear 3 days later while in hospital and when I found it back in my bag, it was NOT the same. It now has a double screen sometimes. It also does not follow the normal routes when try to use settings or download from playstore. There are alot of strange things I'm seeing in settings that were never there before and I don't know how to get the hackers out of phone once and for all and get my life back. Can anyone PLEASE help me, I am at my wits end. I'm disabled and rely on my phone for alot. I don't have a computer so if there is a way to figure this out with the hacked phone or I also have tablet but I think they have synced my stuff to some other phone or computer they have. They reroute my calls and stop texts and emails from being sent. It's ruining my life on a daily. It's been 2 wks and each day, they r deeper and deeper into my stuff n life. Help please??? I don't know if I'll b able to even get back to this site or page so if you have a way to help me, please put here and if don't mind, send to my email at [email protected] so that I will definitely get it. Btw, that is my new email...I'm afraid to even sign into anything else on this phone. No matter what I try to do, they seem beat me to it. Hope someone can help me. I have Metro and Alcatel. I'm posting this July 2021 in case gets buried in posts. Really would appreciate help. Can't get around, stuck where I am and only have these 2 devices on same carrier. Hope someone has some good advice/help for me. Thanks so much. Hackedchick2021
Click to expand...
Click to collapse
ehhhhhhhhh,
kinda scary if i thought
wouldnt want that to happen to me
hmm
can you check the recovery and bootloader of your phone?
Check your Google account to see if any unauthorized devices accessed it.
Have the firmware reflashed at a repair center. Then change your Google password and any other passwords that were on it.
Be wary of any data saved from that phone before the firmware flash which will completely wipe it. Best to not use any data or especially files saved from that phone once newly flashed.
You should always redundantly backup critical data from the phone for this and other misfortunes that can happen.
blackhawk said:
Have the firmware reflashed at a repair center.
Change your Google password and any other passwords that were on it.
Be wary of any data saved from that phone before the firmware flash which will completely wipe it. Best to not use any data or especially files saved from that phone once newly flashed.
You should always redundantly backup critical data from the phone for this and other misfortunes that can happen.
Click to expand...
Click to collapse
XD lol people are ignorant nowadays lol,
I backup with pitchblack frequently for a reason.
All the better for keeping ur bootloader locked after installing what u want
But let him check his own bootloader and recovery, if they installed a custom one he could just do it himself if he wanted
i wonder why a hacker would risk that when there is the zero day exploit and stuff and plus mediatek and the mail gpu have root exploits lol
(why i like using qualcomm)
Kenora_I said:
Eh
ehhhhhhhhh,
kinda scary if i thought
wouldnt want that to happen to me
hmm
can you check the recovery and bootloader of your phone?
Click to expand...
Click to collapse
Hi Kenora, thks for reaching out. I'm not sure what that means that you've asked me about bootloader etc. Can u explain it a little so I can try to do on my end please?
HackedChick2021 said:
Hi Kenora, thks for reaching out. I'm not sure what that means that you've asked me about bootloader etc. Can u explain it a little so I can try to do on my end please?
Click to expand...
Click to collapse
Is that something I have to go to kernel and unlock developer for?
Turn off your phone and hold the power button and vol up keys
Kenora_I said:
i wonder why a hacker would risk that when there is the zero day exploit and stuff and plus mediatek and the mail gpu have root exploits lol
Click to expand...
Click to collapse
I have seen this "mediately" I think when looking around in the settings to see what was different in the phone. What is that exactly? Should I delete it?? Pls let me know thk u.
Kenora_I said:
Turn off your phone and hold the power button and vol up keys
Click to expand...
Click to collapse
Ok then what do I do? Is that going to delete my phone info? If so, I need write some things down first. Let me know and what I do after so I can write down. In case phone shuts down. Thanks
HackedChick2021 said:
I have seen this "mediately" I think when looking around in the settings to see what was different in the phone. What is that exactly? Should I delete it?? Pls let me know thk u.
Click to expand...
Click to collapse
That was " MediaTek" but changed it. There are alot of things that say MediaTek and overlay or copy in the name in settings. Do I delete them?
HackedChick2021 said:
I have seen this "mediately" I think when looking around in the settings to see what was different in the phone. What is that exactly? Should I delete it?? Pls let me know thk u.
Click to expand...
Click to collapse
I have 0 clue as to what that is
HackedChick2021 said:
Ok then what do I do? Is that going to delete my phone info? If so, I need write some things down first. Let me know and what I do after so I can write down. In case phone shuts down. Thanks
Click to expand...
Click to collapse
No just tell me what it shows when you do that, no it dosent delete your data
HackedChick2021 said:
That was " MediaTek" but changed it. There are alot of things that say MediaTek and overlay or copy in the name in settings. Do I delete them?
Click to expand...
Click to collapse
No that is just your cpu name it is nothing but screenshot it and send here so we can see what it is.
blackhawk said:
Check your Google account to see if any unauthorized devices accessed it.
Have the firmware reflashed at a repair center. Then change your Google password and any other passwords that were on it.
Be wary of any data saved from that phone before the firmware flash which will completely wipe it. Best to not use any data or especially files saved from that phone once newly flashed.
You should always redundantly backup critical data from the phone for this and other misfortunes that can happen.
Click to expand...
Click to collapse
Thank you BH, appreciate your help. Is there a way to see in my phone WHERE or WHO my info is going to?? Also what phone number is to this IP they're masking as mine?? That would also help alot as they're local clearly and have stolen alot of my money etc. Thks
We will find that out just say what doing that key does
And tell me what it says
Kenora_I said:
No that is just your cpu name it is nothing but screenshot it and send here so we can see what it is.
Click to expand...
Click to collapse
I will try but wouldn't let me screenshot. I'll try again.
Kenora_I said:
We will find that out just say what doing that key does
And tell me what it says
Click to expand...
Click to collapse
K I'm gonna do the power bootloader again to see what says. Last time it asked if wanted to delete phone and reboot. I'll try again now. Hang tight. Hope I get back here.