HERO 'out of serviceable area' - Hero, G2 Touch Q&A, Help & Troubleshooting

Help!
Hey ppl,
Just got my htc hero today, locked to tmobile.
So i get my sim (virgin) and stick it in the phone. All i get is the message 'out of serviceable area' on the screen and i can slide that down to reveal the tmobile screen, that is all!
It works fine with my friends orange sim card (which i had to put in to even unlock the phone!)
Thanks

'service' sorry for the typo

http://forums.whirlpool.net.au/forum-replies-archive.cfm/1270703.html
the last post on here seems a little more enlightening? but i still don't know what to do..

I had that problem. My sim card was old and was not able use the data services for that phone, easily solved by a new sim

Related

[Q] unusual problem

Please help, have a horrible annoying problem…
Recently upgraded to iphone [to sell]
Put my micro sim in my phone until my normal sim arrived, once I got my normal sim and activated it I found I could longer make calls or send txts. But I can browse the web, very strange.
Currently my signal bar has an exclamation mark next to it, I’ve tried an Orange and T-Mobile sim which work absolutely fine, I have tried other O2 sims but get the same problem.
I’ve also tried flashing using task29, have tried radio’s 2.07.50, 2.10.50 and 2.12.50 and various different roms
Thanks in advance
does the sim still works in the iphone? If not its a sim failure and you should get a new one from your provider
check the small print, your sim probably belongs to jobs corp now, and has deactivated itself and reported your treason directly to the implant in steves head when you took it out of the iphone
Lol going to have to sleep with one eye open...but to answer wilwilwel the micro sim no longer works and the sim im using at the moment works absolutely fine in any other phone
HELP!
I dont know how to get home with out my htc

(Q) Bell Atrix Unlocked on Rogers, problems with SIM?

Hey guys,
I have a Bell Atrix that I got unlocked and have been using it on Rogers. I'm using the SIM from my old HTC Dream and it's been working fine until lately. The card is a little beat up and now for some odd reason when one of my contacts calls me it'll say "Pay Phone" on all contacts. I tried getting a new SIM from Rogers. I put in the SIM and started up the phone logged into motoblur and I'm unable to make calls. It keeps telling me that I can only make emergency calls. I have 5 signal bars at the top and no H+ icon like I do on the old SIM. The SIM they gave me looks a little bit different than my old SIM. the area where the pins on the phone rest is smaller on this new card. Did they give me the wrong SIM? Am I doing something wrong? I'd appreciate any help.
do a search for "pay phone" in the atrix forum you will find your answer for the first one. (not a sim card issue)
as for the second one, call rogers and tell them to make that your active sim (you will need to read off the numbers of the sim card to them)

[Q] Dell Streak 5 GoPhone SIM card No Service

I have just purchased an unlocked Dell Streak 5 from ebay, I put my GoPhone SIM card in and booted it up, and I'm not prompted with any unlock screen, and it doesn't say my SIM card isn't inserted or isn't invalid. But I have no service and cannot connect to any network via the Wireless & Network Settings, I have called AT&T Support multiple times and have not received any useful help. They have changed the IMEI of my SIM to match my Dell Streak 5 and I still have no service. I have just got off the phone with someone who has made the most sense of all the representatives I've talked to. She said a previous person had updated my information of my account and that it may take up to and hour for the information to update, and I was told I would receive a call back in about an hour to unlock my SIM card i guess. I'm not 100% sure what that means, because I've used this SIM card with 3 previous different phones, all have worked. So I don't know how if my SIM is locked that I was able to do that. Some feedback on this issue would be greatly appreciated. I don't want to have just wasted $300 on a very nice phone that I cannot use. I'm very much into tech and I need this phone working!
more information:
Dell Streak 5 running froyo 2.2.2
Ebay seller stated phone was unlocked to all GSM carriers
My GoPhone plan is unlimited talk&text (i'm not worried about not having data plan) So I hope this helps shed some light on this subject. Thanks in advance!
other notes:
I have tried playing in my apn settings, and searching for networks. AT&T shows but I cannot connect
I've ran into the issue where one my really old tmo sims didnt work in it, the sim itself was no longer valid but my iphone detected it properly.
Used a newer expired sim and it was detected properly. I dont know if this helps but you could try a different gophone sim
thanks for the reply. I'm not sure if it's my SIM, I feel it's not. I purchased my SIM less than a year ago so it's fairly new. Any way of checking the age of a SIM? also I have no other SIM cards I can try. at the moment my hope rests on AT&T support calling me back with good news.
Ok sorry for the double posting, but I have tried my buddies AT&T SIM card, which looks older then mine in regards to the graphic wear on it, but it works in my Dell Streak?! Does this help shed any light on this? I'm not understanding why his SIM card works, we're both AT&T only difference is he's on a contract. So i'm really stumped, I would really appreciate any help I can get on this. I need this phone!
Thanks in advance!
Is your plan a pay-per-use plan or a pay-as-you-go plan? It makes a difference because smartphones cannot be used on a pay-per-use plan.
Thanks for the reply, I believe I'm pay-as-you-go. I purchased a GoPhone close to a year ago (maybe 9-10 months ago) and I took the SIM card, activated on the GoPhone first, then used it with 3 previous phones. I'm 99% postive it's pay-as-you-go but I got tired off constantly buying the plan monthly (unlimited talk&text) and setup an autorefill to automatically refill my account with the selected plan service (unlimited talk&text)
Again sincerely sorry for the double post again but I've had the biggest breakthrough all day. I accidentally clicked airplane mode when attempting to power off my Dell Streak. I then turned airplane mode back off and I went to power off and during the power off I noticed my bars go blue with service, in excitement I quickly turned my phone back on and did not have service. I then did my previous accident this time canceling the power off and my phone connected to AT&T network and I have full service, I quickly made a call to my buddy who's with me and it went through, upon trying to text him, it hangs on sending and eventually prompts that the message could not be sent please retry. I feel I'm so close! Does this new info help? Again I have some knowledge of all this and this all has just been so confusing to me.
EDIT: more info, I can receive messages but it seems I cannot reply :/
UPDATE: It seems I can get my Dell Streak to send messages by toggling airplane mode on then off, but it's only temporary and I have to repeat the process almost every other message just to get my message to send. Again this is just adding more confusion to my problems. I can't imagine why all this is working like this!
Thanks in advance once again!
-hawker
I had a similar problem, I got my unlock code from AT&T, unlocked the device (when it prompted and I had a T-Mo-USA sim inserted), it shows the number in the device identity screen, but never connects to a network. I just swapped my old Streaks motherboard to my Streak with a working screen, just to see if this would work, working on getting this motherboard unlocked too.
jmhalder said:
I had a similar problem, I got my unlock code from AT&T, unlocked the device (when it prompted and I had a T-Mo-USA sim inserted), it shows the number in the device identity screen, but never connects to a network. I just swapped my old Streaks motherboard to my Streak with a working screen, just to see if this would work, working on getting this motherboard unlocked too.
Click to expand...
Click to collapse
Am Facing same issue in India. SIM1 suddenly stopped working, but SIM1 works on other phone and SIM2 from other phone also works on Dell Streak. Its only the Dell Streak + particular SIM that is not working. What could be the issue.. Will flashing a modem help.?
Thanks
Even, i have been having this problem with my streak, posed it here few months back but of not much help. It identifies the cell provider and all, and then shows the "x" at the signal bar. While keep restarting the phone, sometimes it suddenly works for 2-3 minutes and then, goes back to frustration.

[Q] Aria as a Gophone?

I have been on an escapade with Google and have received mixed results, so I will turn to my last resort!
My question is, what does it take to use the HTC Aria with a GoPhone SIM card? I have read it will not work, it will work with no issues, and it will work after a SIM unlock. My cousin currently has an HTC Surround and it works fine with his prepay account. He desperately wanted to move back to Android and seems to adore the Aria so I picked up a broken one for cheap with intentions to replace the digitizer next week. Long story short he popped his SIM card in the phone and it does not work.
Both the Surround and the Aria are smartphones from AT&T, different OS or not they should both work if one does. I know he wanted my old Inspire before the rain took it and we encountered the same problem, his SIM wouldnt work. Could it be as simple as carrier unlocking the device or are all the people just getting lucky and their device works with the GoPhone card?
The Aria is currently running CM7, it is of course rooted but is carrier locked if that could be the culprit.
Any help is appreciated, thanks guys and gals! :good:

SIM NOT DETECTED! need help!!

HI GUYS, Im having an issue with my phone(HTC dna) that is getting beyond frustrating. I got the phone like a month ago off of something it worked fine for the first week..then one day randomly stopped reading my sim card.. Im not a total dummy so ive done and ruled out the obvious , my firmware was verison 4.09.605.4 I just updated it to the current one. 4.09.605.8 so i ruled out firmware being an issue. i then went to amazon and bought the new board were the sim card attaches and the audio jack attaches i just installed that yesterday and still nothing!!. I even bought a new up sim card tray still no.. when the sim card TRAY isnt installed i get a message when about a im card not detected ,ect. when i push the tray in that message goes away which indicates it is trying to read...but in the corner you see a sim card with x through it which means no sim card..I've replaced my sim card 3 times just to rule out that but my sim card works in my other phone just not this one.. When i first got this phone a month ago it worked fine!! no troubles.. Im on the ATT go plan..i put my sim in and nothing..but now it just doesnt work..ive tried hooking my phone to my computer and opening htc sync manager and tried doing the repair and nothing ive litterally tried and ruled out most of the obvious, Is this a known problem with these phones? Can anyone please!! help me with a solution i want this phone so badly..i love this phone!!..ill be waiting for replies..hopefully someone can drop knowledge to me! thank you!
I switched over to straight talk and had the same thing happen for awhile. Changed the tray and still didn't work. What ended up straightening it out for me was either resetting the apn settings or the new sim card i got. After I did those things it worked fine.

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