firmware not valid - Hero, G2 Touch Q&A, Help & Troubleshooting

hi guys,
i have a htc hero unlocked and unbranded, but today when i tryed to download v2.73.. from htc site i get the folowing message when i insert my phone serial number:
" Sorry.this software download is not suitable for your device."
i have v1.x instaled, and the device was bought in Portugal, but has many european languages.. anybody knows what the issue could be?
thanks a lot
paulo

Related

Version of my HTC Hero?

Hi all,
I would like know the version of my phone?
The box product says:
HTC Hero A6262
Hero100.
So, my phone is Orange UK or US?
I need know because the update of my ROM from HTC_RUU.
Help me please.

Help please

I'm using unlocked HTC HERO of ORANGE (UK) in INDIA. Firmware 1.5, Build 2.73.1.66.
Kindly help how to udate it with 2.1
Can I use the old rom 2.73.405.5 on ORANGE's DEVICE (on HTC site after entering my Serial Number it described THIS SOFTWARE IS NOT SUITABLE FOR DEVICE)
Im with t-mobile and i had to use a t-mobile ROM as i got the same message from HTC website, so contact orange and ask them where you can get the latest update.
Or install a custom ROM, much better in my opinon but its up to you.
Hope this helps

How to know the vendor?

Hi all.
Is there any way to know to which network my HD2 is locked?
I am unable to update my ROM as htc website shows the message "Sorry, this software download is not suitable for your device." when i enter my serial number.
I bought this phone from a reputed electronics store in UAE and is using my old ordinary SIM.
The present ROM is 1.43.421.1 (70315) WWE.
HTC support told me to install "Update for HTC HD2 System Stability" from their website but the process stops at 4 % and an "ERROR[294] INVALID VENDER ID" appears on PC.
What to do now?How to know my existing ROM vendor?
Thank u all...
Solved ! (thanks to xda n mskip)
I have solved the problem and successfully updated the ROM to 1.66 !
Heres how:
I saw "ICASA" at the back of phone as i removed the battery...googled....and found out that its a South Africa ROM !
Google lead me to this helpful info:http://www.htchd2forum.com/htc-hd2-software-updates/south-african-shipped-1-66-rom-upgrade/
Then i read "Flashing your First Rom For Noobs"http://forum.xda-developers.com/showthread.php?t=609477
and downloaded ROM update from http://www.4shared.com/dir/22189940/b8552fa0/Shipped_Leo_ROMs.html
[RUU_Leo_HTC_WWE-AFK_1.66.421.1_Radio_15.32.50.07U_2.07.51.22_2_Signed_LEO_Ship]
Installed the ROM after hspl
Big thanks to xda,mskip & BarrySumpter
Hope my call bugs are gone with this....shall update

[Q] "sim contact upgrade"probably radio upgrade??

Hi guys i am a hd2 owner in india but when i went to htc asia pacific website over there i got some sort of "sim contacts upgrade" (which probably will upgrade the radio version 2 )which is not avalibe in the indian website so would it be safe in updating my phone with the upgrade got from the asia pacific website. btw i asked htc about it they said not to do it..
SORRY IF THIS QUESTION HAS ALREADY BEEN ASKED

[Q] Strange Serial Number?

Good morning my LEO fiends!
I have a question related to my S/N.
So, does anybody know from which country is the S/N starting with SH?
I bouth my LEO from AMAZON through an APO. The problem is that if I want to download the ROM from HTC Official Site, there is written "it doesn't fit to your phone". Why? The flash rom size is also 500 mb, so maybe it si not to T-MOUS model. Con you help me?
Thanks!!!!
Officer78 said:
Good morning my LEO fiends!
I have a question related to my S/N.
So, does anybody know from which country is the S/N starting with SH?
I bouth my LEO from AMAZON through an APO. The problem is that if I want to download the ROM from HTC Official Site, there is written "it doesn't fit to your phone". Why? The flash rom size is also 500 mb, so maybe it si not to T-MOUS model. Con you help me?
Thanks!!!!
Click to expand...
Click to collapse
It is quite difficult, on the basis of your S/N to indicate your Aria.
But if you would know it for 100% you can contact HTC about this.
But witch is your Stock ROM version that you have fore the moment?
Becous the x.xx.XXX.x (bold section) can tell you easily from witch aria your device is coming from.
I have HD2 with "SH..." serial number.
It is bought in Croatia (t-mobile hr - totally unbranded- IT IS NOT TMOUS model). You can find rom updates (web sites recognized ser. number) on HTC Germany web page.
I have seen thorugh IMEI and I realized it comes from UK, although bought in USA. Anyway, I cannot find an Official update
Officer78 said:
I have seen thorugh IMEI and I realized it comes from UK, although bought in USA. Anyway, I cannot find an Official update
Click to expand...
Click to collapse
Maybe it's a branded device.
My serial also begins with SH. I'm in the uk on t-mob (as you can see on the right) and when I got my phone replaced on my insurance I was sent a new unbranded device with what I figured was German, when trying to update my rom the only look i had was on the German htc page, so I'm guessing your answer lies there.
If you want a specific operator rom there's threads in the HD2 Rom Development section, I'm sure you can flash one of those if you put it into bootloader, all I tend to do.

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