Contact Identification in Brazil - SMS & Phone Calls - Hero, G2 Touch Q&A, Help & Troubleshooting

Hey Guys!
I'm having some issues in contact identification in Brazil and would like to know if you share the same problems in other countries. (And, .:hopefuly:., if you have a solution for this)
In Brazil, to make long distance phone calls we have to store our contacts number in this format:
0 + Operator + Area Code + Phone Number
For short distance calls, you could use just the phone number or the "full" number with the zero, operator and area code numbers.
Considering this, I've always had my contacts full numbers stored in my phone in case that if I go to another area code, I'll still be able to call my contacts from my city and from somewhere else.
The problem is: Whenever I get a SMS / MMS, the operator send the number in the following format (with a missing operator no.) and the phone won't recognize it as being a contact number.
0 + Area Code + Phone Number
I used to have nokias phones (n95, e71), motorola's, etc. and they all were capable to identify the contacts in SMS and phonecalls. I'm probably doing something stupid with my phone here.
It may be relevant:
Phone numbers in brazil: 8 digits
Area codes: 2 digits
Operators: 2 digits
ps.: If I misused the "operator" word, you can undestand it as being like "Sprint", "Verizon", "O2" and other companies that may provide you with long distance services. Eg. I could be a sprint user and use verizon's long distance service.

What your operator?
Thx
EMERSON VIER

My current phone operator is TIM - Brasil - São Paulo (11)
Every SMS I get has the phone number in this format:
0 + Area Code + Phone Number
Does android allow some sort of "default" operator for every phone call?

I'm having the same problem with my phone, I'm also a TIM subscriber.
The only (flawed) solution that I've found is to store the same number again but without the operator code.
Still hoping to find a better solution. Anyone out there can help us?!?

I use the MagiCall 2.2.4. my operator TIM.

andretrizzo said:
I'm having the same problem with my phone, I'm also a TIM subscriber.
The only (flawed) solution that I've found is to store the same number again but without the operator code.
Still hoping to find a better solution. Anyone out there can help us?!?
Click to expand...
Click to collapse
That's exactly what I'm doing.
Couldn't find Magicall for android. Just WinMo.

My phone operator in Brazil is Vivo and I store all my phone numbers in the following format:
0 + area code + phone number
Because I ommited the operator code, Vivo assumes its default code. This way, the numbers stored in my phone are good for short and long distance calls, and the caller identification also works for SMS and MMS.
I'm not sure that applies to TIM though.

Of course what I suggested is just a workaround. This seems to be a known issue in Android:
http://code.google.com/p/android/issues/detail?id=1673
http://code.google.com/p/android/issues/detail?id=1250
http://groups.google.com/group/android-platform/browse_thread/thread/0e5286ce14aba5b2
You could vote for the issues.

TIM doesn't have a "default" operator service. That's why we have this problem.
I think Claro and VIVO does. As soon as I get out of this contract, I'll migrate to other provider.

I have the same problem here.
You guys found any solution beside switching operators?

Nope.... Right now I'm a very happy vivo user.
However, it seems that the sim card is the one responsible to automatically add an operator number. Every time I call someone without the operator I get this message indicating that the sim card has changed the mumber automatically.
I wonder if we could add an program into TIM's simcards to act like other companies do.

danielmk said:
Nope.... Right now I'm a very happy vivo user.
However, it seems that the sim card is the one responsible to automatically add an operator number. Every time I call someone without the operator I get this message indicating that the sim card has changed the mumber automatically.
I wonder if we could add an program into TIM's simcards to act like other companies do.
Click to expand...
Click to collapse
I installed a program called Right Number.
All my contacs are in the format: 0 + Area code + Number (01191234567)
When you make a call, the program adds the operator number of your like.
And when you receive a call, the phone will recognize the contact.
I recomend!

Related

Can SMS Message Centre numbers be manually added

I have got my SMS message centre number from my network provider and now want to be able to enter the info into my XDA. I cannot do it automatically by 'Get Voicemail & SMS settings' in Phone as it keeps returning an error.
What I want to know is, is there any way or any software that will allow me to be able to manually enter my networks SMS message centre number into my unit.
Any help would be MUCH appreciated.
Jollster
Can you be more specific with the type of error message you receive?
Go to Start->Inbox. Take Tools->Options and touch and hold on SMS. Lo and behold, the Message Centre(er) number.
The error message I am getting is 'Network Error - Unable to read setting from the network'.
In response to your post "Auldg" I did that and entered in the Message Centre Number for 3 (my network provider) and pressed OK. My understanding is that this would have saved the number. Trying to send a text didn't work and I still got the error message "The sim card is invalid. Please contact your service provider for a new sim".
I know there is nothing worng with the sim as it works fine the phone supplied by 3. I have tried 02's message centre number following a conversation with them and this resulted in a failed SMS send as well. I know it is not the XDA as this sends txts using an old T-mobile sim.
When I looked at the SMS centre number again after entering two different numbers neither of them were there. Trying to select a network doesnt give 3 as an available network.
Does the XDA store the SMS centre number in the SIM card or the phone. If its the phone is there a way to hard code my sms centre number into it?? This is driving me mad as I can do everything else with my 3 sim as normal just not send texts
This '3' network, what is it? Is it a GSM provider or a 3G Networks Provider?
Ah "3" !
Are you in the UK on 3? This is a new GSM/UTMS network and I wonder if the SIM card has new fancy stuff on it the the XDA doesn't know how to handle. You are clearly a VERY early adopter, bless you.
I didn't have to enter my MC number (or Voice Mail number) when using my XDA on Orange so these must be picked up from the SIM. Maybe the 3 sim holds these details in a different place from the rest of the networks?
One for the xda-developers firmware gurus to take a look at I think.
And so can one of the XDA-Developer firmware gurus shed any light on this matter???
I didn't really switch for the new technology that 3 offers, quite the opposite in fact as I din't really need to use it. The reason being was the deal on free mins they offered, but that's by the by. I can still use the 3 sim in my XDA and make / receive calls using the 02 network (this is what it uses if it cannot pick up the 3 network) and also receive texts. Just not send them.
Can any development guru's PLEASE shed any light as to this situation and may be even be able to offer a solution. If its even only that its something that can be addressed in an upcoming firmware ROM.
Some divine inspiration from the gods would be hugely appreciated.
So, let me make sure I am getting this right. You currently have no way to set your SMS service center number in the device, and if you do using the normal options the number does not stick?
OK that said you can do a registry hack telling the reg to override the SIM and use "# you choose" number. See my thread towards the bottom on how to novice level write a reg key http://www.xda-developers.com/forum/viewtopic.php?t=1660
I haven't yet looked up where the reg key for SMS service center number is but I’m going to guess it is located right above or below the location specified in the thread.
I'm just going to guess but I don't think forcing your machine to use a SMS service center number from the device end rather than the SIM end is going to solve your can receive but not send problem. Given the service center, number is what is used to send your SMS. If your device is not reading it from the SIM and you are hand putting it in and it's not sticking this sounds like SIM network problem not device problem, could be wrong though:? Let me know overriding the SIM works. Can you use that service center number to send SMS on other Mobile Terminals (handsets/cell phone) Does a regular cell phone see the SMS service center number from the SIM? If the software set the XDA uses to talk to the GSM network is failing, but works talking to other GSM networks...sounds like a service provider protocol or provisioning problem (the way they have their GSM network set up i.e. do they have their own towers or are they ridding on someone else’s footprint but have or do not have their own switches etc.)
You might also try un-checking or checking the use Unicode option under accounts SMS in Inbox, but this should really make no difference as this is only when necessary protocol anyways, but who knows. I still think it's on your service provider’s end/SIM. The XDA just talks to the network using GSM "Standard" agreed upon protocols for GSM. Now the provider can do whatever they like. These are just suggested standards so problems (maybe) like this from occurring. Anyway, let me know if this makes any difference. Always learning :lol:
Cheers,
E.
You have hit the nail on the head exactly. When I try to enter the number manually it does indeed not stick. I have tried the sim in the original phone that it came with and it works as per normal. All the functionality is there.
The network I am on in the UK is a new network that is giving the 3G technology but this is only being rolled out and is not nationwide. They do piggyback onto another providers network (namely 02) when you are not in a 3G area so that you are always able to make voice calls / send tetxs.
I have no idea as to whether they have there own switches etc as its like trying to get blood out of a stone when talking to there customer services.
I have looked at the thread about editing / creating registry keys and did look at the key that you mentioned. Above the vmail key is an SMS key but opening it led onto all sorts of other fields and protocols which threw me. I am not sure which of these (if any) would be the correct one to start entering SMS Message Centre numbers into or what I would need to hard code it as a new registry key.
To this end I cannot see if hard coding it to make it stick works or not. Can you shed any light as to this??? Would be much appreciated if you could.
With thanks
IanJ
I'm going to see if I can get my XDA to overide the SIM SMSC, I'll post success or
many thanks for your help

[Q] Area Codes in Caller IDs

I have searched for this and found the same question posted in a HD2 Android category, but there were no responses... so asking for myself in here.
I have all my phone numbers listed in my contacts with the preceeding area code, as I often travel outside of the local area and need those area codes included in my contacts numbers..... ie: all my phone numbers are 10 digits in length.
However, there doesn't seem to be a requirement for the area code to be sent, when a caller has Caller-ID enabled. In other words, I receive some calls from contacts in my phone, but if their phone doesn't include the area code in their Caller-ID, then my phone doesn't recognise or identify the number. Consequently, when hanging up from those calls, it constantly asks me if I want to save the number.
Note - it isn't a permanent thing. Many incoming calls DO identify correctly, as the area code has obviously been sent with C-ID.
Does anyone have a solution for this?
Obviously I COULD go thru every contact and manually add another non-area-coded phone number - perhaps under an obscure phonebook entry, like "pager"... but surely this is something that one would expect be handled automatically by the phone... not by duplicating entries as a work-around.
What would happen for business-people who travel internationally - most of their contacts would also include the "+61" (or whichever) country code also.....
Nobody ???
Bumping again ????
Anybody have any clues to this?
Did you try disabling the Area Code Prefix setting in Settings -> Call Settings ?
kawazaki said:
Did you try disabling the Area Code Prefix setting in Settings -> Call Settings ?
Click to expand...
Click to collapse
Thanx mate for your reply.
Sorry took so long.... my phone has been in for warranty repair (unrelated matter to this) for the last 7 weeks, so I haven't logged onto xda in that time !!!
No..... I haven't tried disabling the AC Prefix setting. I will have a look at that and see if it makes any difference.
One additional comment..... I am also having the REVERSE problem.... in that SOME people who ring me on their mobiles, the caller ID is also sending the +61 (Australia) country code in front of their mobile number too.... so again, my phone isn't recognising them as being the "same" number as what is stored in my phonebook ????
Will try the disable thing you mention and report if it works.
Sorry mate... cannot find the setting you mention.
Could you explain please exactly where it is ?
spinifex74 said:
Sorry mate... cannot find the setting you mention.
Could you explain please exactly where it is ?
Click to expand...
Click to collapse
Or you could turn off having the phone ask to to add the number to your contacts.
On the US T-Mobile phone it is:
Activate phone screen
Menu
Options
Menu
Network Selection
Advanced tab
Turn off the feature to "Add new phone number to People at end of call"
I'm using the NRG ROM.
Thanks stevedebi.
Sorry - I mite not have been properly clear.
The issue isn't being asked to save a new number.
The issue is.... the phone does not recognise a number - mobile or landline - if there is an area-code or country-code prefixed to the number (or vice versa) with the entry in the phone book.
Eg: ALL my contacts saved in my phone have their mobile numbers WITHOUT the +61 country code.... and ALL landline numbers are saved WITH area-codes.
Now - depending on my contact's phone operators, they sometimes send with, or without, those prefixes in their caller ID's.
Consequently - on those occasions.... my phone does not recognise incoming calls or messages as having come from my contacts, due to the extra numbers at the beginning.
Surely this is a software issue from HTC? I mean, surely the software should be able to query an incoming called ID (either with or without prefixed-codes) with a saved number in the contacts/phonebook (with or without prefixed-codes)... ???
Bumping again ?
Sorry to be repetitive.... still looking for an answer to this ???
Check you registry setting for "HKCU\Control Panel\Phone\CalIidMatch" value=?!?
try to reduce the number for "Value" by 1 and try.
This is for the number of digits your phone will check when comparing incoming numbers with stored names.
Thanx Omar,
Will try that. Question though.... does it check the phone number (by number of digits) in reverse order? ie: setting a particular number will have no effect, if it checks in normal forward order, as it's PREFIXES that are making things wrong.... so the phone needs to ONLY check the LAST 10 digits.... not the first 10. This will eliminate the issue with any country-code added to the front of a number... but will not help with a local area code, as these are dependent on the callers' carrier, if they send the area code in the CID or not
From my experience with my HTC phones, it checks the last digits.
I have number saved with the +974 international code (for Qatar), & when local call come in, they only show the local format (without +974) & the caller ID still recognises the names. Our local numbers are 8 digits, so I have the registry value set at 7 or 8 & it works fine.

[Q] X10 Mini Pro w/ SonyBread V7SP3f not showing caller name, only numbers (area bug)

Greetings.
I've been using the SonyBread ROMS by paul-xxx in my X10 Mini Pro and they are great, but I am having an annoying problem with all versions:
when I receive a call from someone (who is already saved in my contacts list) the phone shows only the number, not the caller’s name.
This happens because here in Brazil I have to save the contact's number with the area code and the long distance operator number, but when someone calls the operator only informs the area code and the number.
Example:
Contact> John Doe
Number> 0-41-11-1234 5678
[meaning: 0-(long distance operator number)-(area code)-(John Doe's number)]
But when John calls the operator informs only 0-11-1234 5678 and then the phone doesn't associate this number with John's.
Before I started using custom ROMs this worked flawlessly. I could have whatever operator number stored in the contacts and the phone always could identify the caller.
I think it read the caller's number backwards and read only the first 10 digits...
Anyway, as this was working with the original firmware, maybe there is a way of extracting a file from the original ROM and overwriting it on the custom ROM.
Does anyone knows how to do this? Or even better, has someone any kind of solution for this bug?
Thanks in advance!
Try fixing the number to 0-41-11-1234 5678 instead of 0-11-1234 5678, just a try... My phone doesn't happens it...
replace in settings language
XxLordxX said:
Try fixing the number to 0-41-11-1234 5678 instead of 0-11-1234 5678, just a try... My phone doesn't happens it...
Click to expand...
Click to collapse
Hi, XxLordxX.
I went to Sao Paulo city this weekend and the phone did recognize some calling numbers.
The local numbers (Sao Paulo city's numbers) were working ok. The phone showed the number without any area code (1234-5678) and the caller's name appeared on the screen.
Now I've returned to my city (different area code) and the same caller from Sao Paulo was shown on the screen with the area code (011 1234-5678) and no name appeared.
In the example above the number stored in my phone was the complete version, with the operator number (0 41 11 1234-5678). So, the problem only happens when someone from another area code calls (80% of my calls).
And as I said before, this was working perfectly with the original firmware.
Very strange. Any ideas?
paul-xxx said:
replace in settings language
Click to expand...
Click to collapse
Hi paul-xxx.
Sorry, but I did not understand what you mean.
Anyway, I changed the language to English (United States) but the problem remains.
Any other idea?
Thanks.
PS: Your ROM is great, thank you very much for the work.
Guys, I have managed to solve this issue by removing the long distance operator code from all contacts and intalling a free app that inserts the programmed operator number at the moment of the call.
Now the phone is able to recognise all callers.
Thank you both for taking the time to help.
Cheers!

[Q] Calls, numbers and long distance operators

Hello,
Just got my HTC Ultimate (Brazil's for Titan) and I'm experiencing some problems while dialing and returning calls...
For the details below I'll use a number (9999-8888) from Brazil (country code 55), with 31 as area code.
I store my numbers in international format (+55 31 9999-8888, for the number above) and Vivo (my mobile carrier) sends incoming calls identified as 03199998888 (same number).
I can't call none of them, as I need to dial (according to Brazil's standards) a number in the following format:
0 15 31 9999-8888
The leading ZERO identifies a long distance call, the following "15" tells them to use a especific long distance provider, 31 is the area code and the rest is the number.
In android I've used several apps to do this "translation" in real time, while calling, like "Operadora DDD", "Profiler" or Right Number...
Is there anything like this in Windows Phone 7?
I've checked the "International calling assist" thing too...
I believe it's good to match incoming calls with different number patterns from my contacts.
In fact, no matter where it's on or off, my phone matches 03199998888 for "+55 31 9999-8888", so I believe it would deal with more strange patterns...
While receive a call and match a contact is OK, calling is still a challenge...
Anyone with tips?
Hi, rgmarques. I'm from Brazil too. I have the same problem. Send email to [email protected].
Thanks
Antonio Marques
Hi guys, i'm a former owned of a HD7 and now I own a Ultimate too.
All my contacts use the pattern: +5511XXXXXXXX, for São Paulo as an example. All working now.
The fallowing patterns also works: 011XXXXXXXX, 0YY11XXXXXXXXX
As an example, if you use a TIM SIM, the match option when someone calls you will not work, at least never worked on any imported device I own previously. This is because when your recieve a local call, TIM does no put the DDD before the number! This is done nice by Vivo.
Please, don't keep information on your email, share it with forum. Since the Titan is a brand new device here in Brazil, more people will come to find solutions for their problems.
[]'s
Cris
---------- Post added at 09:50 PM ---------- Previous post was at 09:30 PM ----------
Try this: Go to Settings and then choose SIM application.
Click on "show application", click on "Facilidades" and then "Vivo DDD". Activate it.
Give feedback please.
[]'s
Cris
Well, seems like my SIM card doesn't have a "facilidades" option...
Here in minas Gerais, we've moved from Telemig Celular to Vivo 1,5 years ago and some stuff hasn't changed completely yet... SIM apps seems to be the case...
I've seen different behaviors in incoming calls matching on my Motorola Milestone,depending on the ROM I used. Never tried different carriers, as it was never an option. But I believe they might send different numbers as originator of the call, resulting in different results.
But my problem relates to originating a call...
Vivo won't let me call +5511XXXXYYYY... I need to call 01511XXXXYYYY...
Well, while no alternative solutions come up, I've changed my contact numbers to match our (Brazilian) pattern... Regular expressions made this reasonable while nothing else shows up... If anyone needs any specific help with the process, just let me know...
I'll keep looking and will report here if i find anything useful...
Thanks.
rgmarques said:
Well, seems like my SIM card doesn't have a "facilidades" option...
Here in minas Gerais, we've moved from Telemig Celular to Vivo 1,5 years ago and some stuff hasn't changed completely yet... SIM apps seems to be the case...
I've seen different behaviors in incoming calls matching on my Motorola Milestone,depending on the ROM I used. Never tried different carriers, as it was never an option. But I believe they might send different numbers as originator of the call, resulting in different results.
Well, while no alternative solutions come up, I've changed my contact numbers to match our (Brazilian) pattern... Regular expressions made this reasonable while nothing else shows up... If anyone needs any specific help with the process, just let me know...
I'll keep looking and will report here if i find anything useful...
Thanks.
Click to expand...
Click to collapse
Call VIVO and ask them to enable this for you. Or, if your have an old Nokia, try you SIM on it and see if the option appears there for you.
But can be different SIMs for each State.
When you DIAL without the DDD Operator, nor the AREA, does it completes the call? If not, this is the problem and this service from VIVO will 'add' the DDD Operator when you do a long distance call.
[]'s
Pimentel
Hi Cris,
I have a Titan with Tim, and I save the contacts with 04121XXXX-XXXX, so when I receive a call from my contacts I don't see the contact's photo or name, only the tel number XXXX-XXXX without area code. But when I save the number like XXXX-XXXX without area code and Tim code, the photo appears on screen.
I had a Htc Diamond with Tim and photos appears well.
Antonio
cpimentel said:
Call VIVO and ask them to enable this for you. Or, if your have an old Nokia, try you SIM on it and see if the option appears there for you.
But can be different SIMs for each State.
When you DIAL without the DDD Operator, nor the AREA, does it completes the call? If not, this is the problem and this service from VIVO will 'add' the DDD Operator when you do a long distance call.
[]'s
Pimentel
Click to expand...
Click to collapse
Well,
I used to save my contacts in the international format, +55 31 9999-8888.
With that, I'll need a transformation instead of a simple addition of the carrier code...
If I call 03199998888, the call completes when it's a local one. If it's a true long distance call, it will fail, requiring me to explicitly inform the carrier code.
Well, I will try to check if Vivo has any hint for me.
I'll call them tomorrow.
Thanks again.

[Q] Country code call issue

Hi,
I recently purchased sgs2 and updated to ics 4.0.3. All my contact numbers (120 of them) are on sim card and are saved without the country code. On incoming calls the phone displays the full number with the country code ( I am not abroad) but no name. Why it doesnt automatically figure out whose number it is like every other phone I had in the past decade ?
Is there a way of fixing this ?
well i got nearly more than 500 numbers an all synckd wiv google an i do get names no matter if its on sim or phone....
The phone numbers that are saved with the country code work, the others don't, on incoming call only the number is shown not the name.

Categories

Resources