Text Problem - Hero, G2 Touch Q&A, Help & Troubleshooting

I'm having a weird text message problem.
-Sprint CDMA
-Using Handcent
-Rooted
-Modaco Rom
This has only happened when I text my roomate, who also had a Hero.
If I text her via new text, she won't get it. If she texts me first, and I text her via a reply, or through that thread, she gets it fine. Also, during testing, I noticed I had two threads started, one for the texts I was sending and were failing, and a thread for her texts and my replies. any ideas?

anybody? anybody?

I think people may be investigating. Have you got her number with a "+" and country code infront of her number in one of the conversations?
The one with the country code or the one without may be causing the problem. Let me know which one works, if in fact that is the problem.

Related

Text messages keep resending

Hi all,
I've been having this rather baffling problem for a while now where various people have reported that they keep receiving copies of text messages I've sent them. This appears to be happening with no rhyme or reason - Sometimes they re-send, and sometimes they don't. It happens to some people I send text messages to, but not others. The only thing I have observed is that these repeat messages do appear in my sent items and I noticed that one repeating text message was stuck in my outbox and I was unable to delete it.
I'm using DCD 3.2.0 with radio version 3.42.30. I don't think this has anything to do with DCDs rom or the new radio as I've had this problem for several months. The only additional software I had installed was HTC Home - I did a hard reset for now and didn't install HTC Home just to see if that was the culprit - No problems yet.
I've searched the forums and found some people having this issue in the past, but no solution as far as I can see. Has anyone else had this particular issue? Any help will be greatly appreciated.
this is most likely a carrier (network) issue and has nothing to do with your phone. if you're on verizon, try dialing *28899
kflipproductions said:
this is most likely a carrier (network) issue and has nothing to do with your phone. if you're on verizon, try dialing *28899
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Click to collapse
Sorry - Forgot to mention I'm on Sprint. I've already contacted them and they supposedly reprovisioned my account, but that hasn't appeared to help anything. Thanks for your response.
i guess you could try reflashing, but like i said it sounds like a network issue so you'd probably be wasting your time. did sprint recognize a problem?
Yep, already tried reflashing. And no, Sprint said everything looks peachy on their end.
are you getting any kind of notification that your text wasnt sent? are they queing up at all? are you using SMS software?
kflipproductions said:
are you getting any kind of notification that your text wasnt sent? are they queing up at all? are you using SMS software?
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Click to collapse
Well, I occasionally get a notification that it wasn't sent if I tried to send a text message at the exact time I received a text, but I'm not sure that those are the times my texts would start repeating. No additional software - Just using the standard threaded text messaging that comes with wm 6.1.
i dunno man i would just call Sprint and ask them to reset/refresh things on their end regardless of how it looks to them. i'm not familiar with how Sprint works or how their tech support is. sorry i couldnt help more
That's alright, man. Thanks for your help. Much appreciated!
well I have experienced this problem with before. This problems occurs when your texts messages are not send thru the first time...next time when access the conversation thread all of the unsend draft messages will be resent, thus creating a double message so to speak. what I found to fix the problem is to reflash and rerun the sprint cab. Generally this should fix the problem. If you are continuing to experience this problem I believe you might have a radio incompatiblity problem. I suggest to flash with different radio.
FHK
johnkoong said:
well I have experienced this problem with before. This problems occurs when your texts messages are not send thru the first time...next time when access the conversation thread all of the unsend draft messages will be resent, thus creating a double message so to speak. what I found to fix the problem is to reflash and rerun the sprint cab. Generally this should fix the problem. If you are continuing to experience this problem I believe you might have a radio incompatiblity problem. I suggest to flash with different radio.
FHK
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Click to collapse
Interesting point. However, I've had this problem with several different roms and radios so I'm not sure that's the culprit. Also, I've reflashed several times and the problem keeps coming back.
reflash the newest official sprint rom and test it out for a bit. if you still have the issue then its obviously on the network and don't let them tell you otherwise.
Well, I've already done that as well.
I tried the newest sprint rom before moving to DCD. Well, I guess I'll go and harass Sprint. Again, thanks for your help.
Well unfortunately you are going to have to live with this unless Sprint steps up.......it is a Sprint issue and it happens to everyone.....but I can say it has not happened to me in a little while....I have ran many radios and roms and it still happens....every time you talk to Sprint everything is peachy on their end.....LMAO....

Double Text Messages

I'm receiving double text messages now on a lot of my text messages I receive. It doesn't seem to matter who the text message is from. It's happened after I upgraded the Radio, DCD ROM, and Bootloader to the latest versions below. I don't know if that's what caused it or if there is something wrong with the Verizon Service and I should call Verizon. Can anybody help me with this? Thank you!
Apota said:
I'm receiving double text messages now on a lot of my text messages I receive. It doesn't seem to matter who the text message is from. It's happened after I upgraded the Radio, DCD ROM, and Bootloader to the latest versions below. I don't know if that's what caused it or if there is something wrong with the Verizon Service and I should call Verizon. Can anybody help me with this? Thank you!
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Must be you. I haven't had any problems. I would call them and see if it's on their end.
nitro66215 said:
Must be you. I haven't had any problems. I would call them and see if it's on their end.
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Click to collapse
It is definitely on their end...happens on Sprint to randomly....wont do a lot to call though as they don't have a clue as to why it happens,,,,,you will get the run around...."everything is fine on our end",,,lol
I know i have had this happen to me on alltel a couple times normally give it a couple days and the issue resolves itself no real point in calling CS they will just walk you through a bunch of stuff that have nothing to do with the issue
Are you using HTC home, by any chance? I've had this issue quite a few times before. I haven't had any dupe text messages after I uninstalled HTC Home - Just a thought.
No, but I'm using HTC Homeplug 1.12.0.0, but it was installed via the Kitchen, so I don't think it can be uninstalled. I guess I'll wait a week or so and if it keeps happening I'll contact Verizon if it does. Thanks.
BenjeeNy said:
Are you using HTC home, by any chance? I've had this issue quite a few times before. I haven't had any dupe text messages after I uninstalled HTC Home - Just a thought.
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It's still happening but not as often as it was doing it. I complained to them a while ago about getting email notifications as a SMS everytime I got a new hotmail email message. I wonder if they did something while they were working on this complaint. The SMS was from OZMail wish is a Verizon applicaton for email that I used, but stopped using. Well, I guess I will call them and see what they say.

Sequential Text Messages?

Hey, so I got my Hero yesterday and loving it. It seems that a lot of people are getting the wrong text time when receiving messages. I've looked up a few of the solutions but nothings really working yet. Anyone successfully fix it? My automatic time is off and all.
Second thing is, is there a way to change the format of the text as its displayed in a thread. This might be directly related to the text time, because right now I'm texting someone and their texts are in the 8am area and mine are at the real time (1pm). It'd be nice to have them displayed correctly as a conversation cause I have to scroll to the middle to see the new texts. Or can I turn off displaying the ones I sent?
Hopefully I'm making some sense.

[Q] Unable to send text message...retrying

Can someone please help me with my long going problem?
Intermittently, when replying to a text message (either in stock messaging or handcent, etc) the phone does not send the text message, and refuses to send for up to a minute after retrying, then the message will eventually send.
This has been happening for MONTHS, and I have had my HTC hero replaced through orange several times regarding the issue, as they had identified it as a handset fault. I then got a replacement SIM from orange aswell to try and rectify the issue, but shortly after registering my new SIM, the issue still occurs.
It seems someone in this thread has the same problem:
http://forum.xda-developers.com/showthread.php?t=665932
I tried the "fix", ie. making sure all numbers were in international number format (+44...) but this made no difference.
As I said, this issue is intermittent and RANDOM, but happens around 3 times a day. It is very frustrating especially when trying to reply to a text urgently.
Is anyone else having the same issue?
Before anyone asks, yes my message centre number is correct (+447973100973).
It only seems to be when replying to a text message, well that is when i notice it anyway.
Any help is much appreciated!
Thanks
I started to get this when I rooted to VR12, it did it alot the first couple of days then didn't do it much. I've now unrooted to orange 2.1, its done it twice in a week. It didn't do it at all on 1.5, maybe a coincidence. Location doesn't matter either.
I noticed this issue. I updated to 2.1 and found im having the same problem. Its intermittent so i cant tell what is forcing it to "retry". Only noticed this since going from 1.5 ---> 2.1.
I installed Darkstone's Froyo Sense v1 and just today gave me the error. Friend of mine actually mentioned it earlier today. We tested it a few times. When I sent him an mms, I got the error, but he still got it. The little envelope icon remained on my message. Tried it again with another friend and same thing, but after 2min the message was sent.
I had the same problem.
I fixed it by entering the service number in the service-menu of the radio. DIAL *#*#4636#*#* and you will see the menu comming up. Take the upper option. Scroll down and update your servicenumber there. While you are there check if the prefferd network is " gsm auto prl" instead of "wcdma". It can save some power.
Goodluck.
Sent from my Hero using XDA App
Hi mcall_r
just wondering if any of these suggestions fixed your problem as I'm having the same issue. mach2005 where do you get the service number from to enter?
Me too!
Hi,
I've been having this issue too. Along with all the other bugs introduced with 2.1 it's been driving me nuts.
The issue seems to occur intermittently and with a variety of numbers. Normally I get the notification sound, a text icon with an exclamation mark in the notification bar and the text 'unable to send text message'. After a while it normally resolves itself and the message is sent however with one number, my mum's, the problem always persists.
Initially I tried checking the message centre number, ultimately I tried a master reset, without any joy. Then I got a new SIM from Orange, which still hasn't resolved the issue. I can pop the SIM into another phone and send messages to her number so it's definitely the phone.
Just today I noticed that I had an unread text from 'Anon' deep in my message thread, which apparently had come from nowhere (I have observed this before). After deleting the thread I was again able to text my mum, is this just a coincidence? Seriously pissed off with this issue but hoping it is now finally resolved. The messaging in Android/Sense seems fubar, I've also had issues with it resolving to the wrong contact when selecting 'Send message' from another contact. Anyone had these same issues in combination with the 'cannot send text message' error?

Strange SMS Problem

I have a Samsung Galaxy S2 which i am having a really irritating SMs problem with.
My dad lives in Cyprus, when he sends me an SMS i can not reply, when i try it just says 'sending' then 'failed' . In order to get the text SMS to send to him i have to delete the message thread, then start a new message and it will send. Now if he then replies, i will need to delete the message thread again in order to be able to send him a new message.
I do not have this issue with any other contacts that i am aware. The only difference with my dad is that he lives abroad in Cyprus, and all my other contacts are here in the UK. Has anyone else had this issue? Know what causes it? I have deleted and recreated the contact but still the same.
Many thanks.
Do you have your dad's number stored in contacts with country code or not ? I was on the verge of smashing my phone when i was abroad, trying to call persons in my native country and i couldn't because i didn't have numbers stored with country code. Maybe that's your issue too
I think the problem is related to what SMS server your dad is using, I had same issue with my X-girls phone, no one could direct reply to SMS...
Hi, thanks for the replies.
Sp1tfire, i have changed the number configuration around several times, all with no success.
Fritz, this sounds plausible, however this would surely affect other phones replying? I don't have this issue when using my iphone 4 so it only happens from the Galaxy2 at the minute. I will try and use a colleagues Android phone to text him and test it.
Somehow you, or TSP (Telephone Service provider), have inserted a sms mail server address that is not valid.
here in my country, there has been scams, "cheaper SMS, enter this server setting" and stuff like that, so there is a setting on you phone that is wrong.
FRlTZ said:
Somehow you, or TSP (Telephone Service provider), have inserted a sms mail server address that is not valid.
here in my country, there has been scams, "cheaper SMS, enter this server setting" and stuff like that, so there is a setting on you phone that is wrong.
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Can't be cause of settings, if he can actually send new sms to that number, but he can't reply from the received sms. His settings are correct as long as he can send sms. Must be something else. Are you using default sms app or a third party software ?
Sp1tfire said:
Can't be cause of settings, if he can actually send new sms to that number, but he can't reply from the received sms. His settings are correct as long as he can send sms. Must be something else. Are you using default sms app or a third party software ?
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Click to collapse
I am using the stock SMS app. I have just wiped the phone and installed the KF2 firmware. Going to see if that helps.
Sp1tfire, thats right, i can only reply to him when i delete the existing thread. I can however send new SMS to him no problem, so long as the thread is deleted before hand. Very frustrating as i lose the history every time.
Update, exactly the same on KF2 Firmware.
Ok, so i tried with a friends HTC desire and he has the same issue. also found my brother who has an iphone 3gs is unable to reply to my Dads number. So at least know its no longer just my phone and that it must be something the other end. Many thanks for the help.
Same problem here
When I reply to my girl it says: failed, when i delete the whole thread it goes.
It's only when I text her, all the other contact go fine
On my old sgs I had it to, but only on stock, when I was on CM7 it was OK.
Cant imagine that its something with the other phone i'm sending it to though
Sp1tfire said:
Can't be cause of settings, if he can actually send new sms to that number, but he can't reply from the received sms. His settings are correct as long as he can send sms. Must be something else. Are you using default sms app or a third party software ?
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Click to collapse
I remember in all the previous phones I've had, there's been a setting in the SMSC Settings allowing the user to specify whether or not to "Reply using the same SMSC" (or something along those lines).
If the option is ticked, the phone attempts to reply to the message through the SMSC that the text originally came from (rather than the one set in your handset).
The cause of the error may be because the SMSC overseas does not recognise your phone/SIM and therefore won't allow the replying message to go through.
And perhaps this may explain why deleting the whole thread and restarting a brand new message works - that is, the new message will go through the SMSC that is set in your phone for your own network.
Although, I've had a look through the settings in my SGS2 and can't seem to find that setting anywhere... (doesnt mean it's not there - it could just be that I don't know my phone well enough because I've only had it for a few days ).
I think your dad's SMS configuration settings is forcing you (or any other person he is sending an SMS to) to reply through his operators message centre
Ask him to check his sms settings and disable any such message centre settings from his side. This should solve the problem.
Sent from my GT-I9100 using XDA App

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