ROM Contact Problems - Hero, G2 Touch Q&A, Help & Troubleshooting

Okay this isn't the first time this has happened to me but after installing a custom ROM, all my contacts have disappeared...
The previous times it happened they have just randomly appeared again but don't seem to be this time.
Any solutions?

Where were your contacts stored? - SIM/Phone/Google/Exchange?
General advice:
If Google contacts are used (which is best option IMHO, as they get backed up to your Gmail account in case this kind of thing happens), make sure contacts syncing is checked under Settings|Data Synchronisation (same if it's Exchange)
Otherwise, open People app, press menu and select view. This lets you see what contacts Hero thinks are there. Ensure correct box(es) are ticked. If nothing here, go back and press menu again. Choose import and select where they are stored.
HTH, but really need more info to give specific advice.

Related

Moving phone contacts to google contacts

I'm I'm a new G2/Hero user, great forum here.
I really like the fact google contacts sync up with the phone & are phone independent, is there any way of making your normal contacts become google ones or an app to do it?
many thanks
If you set your phone up with a Google account then by default all your contacts will be synced with Google. Most mobile phones offer a facility to export the address book, often via MS Outlook which can then be further exported to Google and from there propagate to your phone.
I set it up with a google login first time I used it. The google contacts sync up fine but the rest of the contacts listed as 'phone' dont sync to google.
So what I was hoping is I can change the type from phone to google in the contacts listing then edit them on my computer & sync them back to the phone?
One other question does the google sync work both directions? Facebook images don't seem to appear in gmail?
Yes and yes. Make sure that the contacts are set as 'Google' and it should all work
Unfortunately after setting up some "Phone" contacts you cannot edit them and save as "Google" - or am I missing something?
And BTW, I'd like to ask people who are actually syncing their contacts and using Google Contacts as their primary source whether they suffer from the fact that Gmail adds all the email addresses that they had a conversation with as a new contact. Is that actually an issue?
dkodr said:
Unfortunately after setting up some "Phone" contacts you cannot edit them and save as "Google" - or am I missing something?
Click to expand...
Click to collapse
that's exactly what I'm trying to do with no luck. New contacts I will set to google but I imported a load from my sim (150) which are all set to 'phone'
Another problem I had with the calendars, if you set them to only be google it doesn't change the new entry type from 'phone' so I put load of appointments in & couldn't see them which totally threw me. Luckily it does remember the type you set but it should change the default type when you set the view!
no, you cant change the contact type once it has been set. you'll need to delete them and create/import them as google contacts.
when in people and you press menu import, select google to import to the google list. that way they sync up automatically.
If you can't be bothered deleting all the ones in phone, just hide them...on the people list, press menu and select view, only tick google and voila, all the others are hidden.
to stop google from synching all the email addresses as well, go into people, go to the groups tab, press menu and select sync groups.
tick only 'My contacts'
problem solved.
thanks for the reply rhedgehog
rhedgehog said:
to stop google from synching all the email addresses as well, go into people, go to the groups tab, press menu and select sync groups.
tick only 'My contacts'
Click to expand...
Click to collapse
I can only select "Sync all contacts" and a couple of groups I created - no option for "My contacts".
strange, i get it, and it should be there as it is a standard google contacts group....
There is an app on the market called ContactSync can help you with this. It's free.
tsekh501>> Worked like a charm, cheers mate
I wonder if anyone can help me. My contacts were stored as 14 on Google and 76 on 'phone'. I used the contactsync app and it said all contacts successfully synced to google. On my contacts list they all have 'Google' next to them.
The problem is, when i log into my google account on my pc I only have 14 contacts listed? Am i missing something here or is there something wrong?
PS - just to add, when i go to menu- settings - data sync - google - sync settings on my Hero, when i tick/untick contacts to try and force it to update i get a 'Sorry The process android.process.acore has stopped......Force close.
Bump! Anyone?
Getting the same problem... Running MCR 2.0...
Odd one this, and I only get the error message when I set the phone to sync my contacts.
Anyone wanna bid in on this one?
Bad idea?
tsekh501 said:
There is an app on the market called ContactSync can help you with this. It's free.
Click to expand...
Click to collapse
Tried this advice, and even threw in a reboot after running the ContactSync app. Got the same error-message. Has anyone completed this successfully?
I've been having the same problems- first the change only showing on the hero- and now the random crashes?
I since backed up my contacts to sd with exportcontacts (free on the market) as .csv and then uploaded them to my gmail via my pc.
Strangely,when I did, both copies of the contacts showed up online and I had to manually delete the second copy of each. I know it was both copies as i'd sorted them all into groups after using contact sync and the groups showed only on one of each contact.
Slight feature missing with the new Modaco rom. Did anybody use the feature where you could sync only certain groups in your contacts? This feature was present in the old firmware but is now missing.
Before you could go to People > Groups > Menu > Sync groups and the select the groups you only wanted to sync. This is not present with the new version. Also I can't seperate Google contacts as well. Annoying change for those who sync their contacts with Google.
technononsense said:
I've been having the same problems- first the change only showing on the hero- and now the random crashes?
I since backed up my contacts to sd with exportcontacts (free on the market) as .csv and then uploaded them to my gmail via my pc.
Strangely,when I did, both copies of the contacts showed up online and I had to manually delete the second copy of each. I know it was both copies as i'd sorted them all into groups after using contact sync and the groups showed only on one of each contact.
Click to expand...
Click to collapse
Similar experience. However, I experienced an additional difficulty when importing the .csv file to gmail. When it imported the fields was all messed up. I tried to edit it in excel, but didn't get it to work. Quite a hassle, this. Wish they could have streamlined it just a tad more
So far with the 2.1 roms I have tried to sync my contacts that are not part of google contacts without success.
There seems to be no way of getting the option to make a contact a google contact if it is not already so.
I tried the ap loaded kindly on this thread:
http://forum.xda-developers.com/showpost.php?p=5879272&postcount=6763 - which call contactsync (as above post)
but it doesn't work - saying something about the database being wrong.
Is this something that the chef's can make available in their roms (a hidden menu - or a menu option that could be put into contacts/people app) ? I think it's something HTC just overlooked when they created the app.

[Q] Contacts and Google Sync on Vibrant?

Quick question about the way the Vibrant syncs with google:
Every time I add a new contact on my phone, it asks if I want to store to phone, or gmail, and every time i click phone assuming that it would automatically sync with gmail periodically.
Is this not the case!??! I installed a new rom recently and it wiped the phone, and the whole time I was thinkin "o well, it'll resync when I link my account" ... after the rom installation, i noticed that few new phone #s weren't there.
Does that mean every time I add a new number I should always save it to my google account instead of directly on the phone?
And for contacts that are stored on the phone, they appear with a green phone logo next to the contact in the list. Those linked with google appear with a black box and a white "g" inside. How do I convert those stored on my phone to link with google? Do I go "edit" --> "link contact"?
Update:
For contacts that are "google" contacts, they can't be categorized into groups on my vibrant either, because they aren't recognized. Only contacts that I've recently added into the phone are recognized. Is there some trick that I'm not aware of?
I second this question. I used a G1 previously and this new method is extremely confusing.
I currently have NO "contacts" and ONLY google contacts, which means apparently I can't set up any groups because my phone doesn't know who my contacts are!
~A
slick, you bring up another point I wanted to ask about as well! Thanks!
I'm going to amend that into the OP
bump...?
I find it amazing that people have figured out how to turn these phones into toasters, rocketships, nuclear-war-launch-devices and other errata, but haven't figured out how to store contacts correctly...
chocobo15 said:
Quick question about the way the Vibrant syncs with google:
Every time I add a new contact on my phone, it asks if I want to store to phone, or gmail, and every time i click phone assuming that it would automatically sync with gmail periodically.
Is this not the case!??! I installed a new rom recently and it wiped the phone, and the whole time I was thinkin "o well, it'll resync when I link my account" ... after the rom installation, i noticed that few new phone #s weren't there.
Does that mean every time I add a new number I should always save it to my google account instead of directly on the phone?
And for contacts that are stored on the phone, they appear with a green phone logo next to the contact in the list. Those linked with google appear with a black box and a white "g" inside. How do I convert those stored on my phone to link with google? Do I go "edit" --> "link contact"?
Update:
For contacts that are "google" contacts, they can't be categorized into groups on my vibrant either, because they aren't recognized. Only contacts that I've recently added into the phone are recognized. Is there some trick that I'm not aware of?
Click to expand...
Click to collapse
I always make my contacts google, works good for flashing as much as I do, and also if you upgrade your phone in the future, as long as it is android it will automatically put all your contacts in their for you. If you dont want to do that, there is a paid app called mybackup pro that will backup contacts. But I do suggest that you always use google to save time in the future.
You can link contacts, but all it does is make it so it does not show up as a duplicate contact on your list, your best bet is to log into gmail, go to contacts and add them from there. then you can hit menu and filter what shows in your contact list(facebook/twitter/google). You can add them to google from the phone, but I prefer to add them from gmail or google voice, as i can type faster on my computer.
mikey98277 said:
I always make my contacts google, works good for flashing as much as I do, and also if you upgrade your phone in the future, as long as it is android it will automatically put all your contacts in their for you. If you dont want to do that, there is a paid app called mybackup pro that will backup contacts. But I do suggest that you always use google to save time in the future.
You can link contacts, but all it does is make it so it does not show up as a duplicate contact on your list, your best bet is to log into gmail, go to contacts and add them from there. then you can hit menu and filter what shows in your contact list(facebook/twitter/google). You can add them to google from the phone, but I prefer to add them from gmail or google voice, as i can type faster on my computer.
Click to expand...
Click to collapse
I recently reflashed a rom and I checked and found out some of my contacts were missing. I checked my gmail contacts and it's there. I checked to sync all my contacts on my phone but it doesn't show up on my phone. I didn't have a problem with my first flash with the rom. How can I resync the missing contacts back to my phone? Thanks!
Yeah...this is definitely one of the worst changes made to Android by the Samsung TouchWiz interface. I had a G1 also, and really liked not having to worry about phone/sim/google contacts. I just want contacts that are always in sync no matter where I go. This is the one thing that will push me to go AOSP once somebody releases a decent rom. As far a I know, no custom ROMs have gotten contacts to be anything other than TW.

Disappearing Contact List

Hey all,
A couple of days ago my contact list completely vanished. I tried to add a couple names back and they didn't even show up. I am running 2.1-update1 with multi-touch, build 2.1.A.0.435. When I go to export the contacts via e-mail, my entire list is there for export which makes no sense as to why it doesn't show on my regular contact list under phonebook. I was thinking about resetting to factory and reloading the .vcf file I sent via email or reflash and resync my contacts which is what I really don't want to have to do. Any advice would be greatly appreciated before I make a bad move.
Thanks.
Try syncing with Google. Then if they disappear, you can just sync again and you will have them back.
Tried that. Didn't work.
It almost sounds like you cut them instead of copying them. Have you searched the forum with the search tool at the top?
Yeah, not much was kicked back.
Have you tried this:
1. Go to Phonebook > Contacts.
2. Press the "Groups" button in the upper-left corner.
3. Make sure "Online contacts" is unchecked.
4. Under "Phone contact" and "Google", make sure you have the correct groups checked.
YAAAAAYYYYY!!! You're my savior!

[Q] Importing contacts by mistake

Hi,
If i go to contacts it sees those people who are actually my contacts. However if i go to messages - new - contacts it gives me a list of everyone i have ever emailed.
This must have happened without me noticing when i added my address. I tried to remove my gmail and hotmail accounts hoping to remove them and restart the process. It says i have to reset the phone to do this (at least with the gmail one).
Is there any way i can get these 'contacts' off my phone?
ticcan said:
Hi,
If i go to contacts it sees those people who are actually my contacts. However if i go to messages - new - contacts it gives me a list of everyone i have ever emailed.
This must have happened without me noticing when i added my address. I tried to remove my gmail and hotmail accounts hoping to remove them and restart the process. It says i have to reset the phone to do this (at least with the gmail one).
Is there any way i can get these 'contacts' off my phone?
Click to expand...
Click to collapse
If you don't want google contacts..do this
1. Take a export of existing contacts to sdcard which you are feeling correct ..this -you can do by contacts -> (left soft key)->Import/export contacts->export to sdcard
2. Now go to more in contacts and in display just tick google contacts and untick everything..this will just display google contacts only in your contacts
3. Once you are sure only google contacts displayed .. select all and delete..
4. again go into contact options-->more-->display and tick phone...
5. to ensure your google contacts will not sync..go to accounts and sync ..select google account and untick contact sync..
Questions or Problems Should Not Be Posted in the Development Forum
Please Post in the Correct Forums
Moving to Q&A
It didnt work quite like that but i got the gist of it and figured it out. Thanks a lot

Contacts Not Defaulting to Google - Also Contact Icon Issue

I'm trying to set the default contact type action when adding a new contact so it's saved to "Google" instead of "Phone" but cant for the life of me figure it out. It seems so basic and was easy on my Galaxys.
Anyway, I discovered that the phone defaults to saving people locally which doesn't sync with my Google account. I can change the "contact type" (when adding a new person) to "Google" and thats works but I was hoping to make that the default account type. Also, I noticed that once you save a contact under the account type "People", there is no way to go back and edit the contact to change that.
Also (and unrelated) I noticed a really strange issue...sometimes when I boot my phone, the "Contacts" icon in the app drawer changes to a "People" icon. It works just fine and is the same application underneath. If I reboot my phone, It will change back. I will post some screen shots below if anyone is interested. Possibly its a little bug..
Thanks in advance for any thoughts on this..
* If it matters, I'm running stock 4.4.2 Unlocked/Rooted/S-On
Icon
Thought I would post the screenshots anyway.
In the first, the Contact icon is fine, then after a reboot, it's gone and becomes the icon becomes "People"....after another reboot, it's back to Contacts.
Kinda crazy...
I have the same issue with not being able to save contacts to Google by default and its really annoying. I tried contacting HTC support about it but if course they were no help. Hopefully it'll get rectified in a future update
Message delivered via three eyed raven
In the People app, go to Settings>Open account settings. Is Google under the options, and is "Auto Sync" turning on? If you tap Google, does the Sync status seem okay? You might try to remove the Google account, and re-add it.
"People" is the name that HTC uses for this app on all its phones. "Contacts" is what Google uses, and on most other devices (like Samsung). I guess its just one of those silly things that HTC made different "just to be different". Its actually odd that "Contacts" shows up at all (then changes to "People"), and I've never seen that.
Since you are rooted, you didn't happen to migrate your contact info or anything related (call history, SMS, etc.) from another device?
You might try to navigate to Contacts (yes, ironically the app is still called "Contacts" even though HTC like to call it "People") in Titatium Backup and see if wiping add data helps.
redpoint73 said:
In the People app, go to Settings>Open account settings. Is Google under the options, and is "Auto Sync" turning on? If you tap Google, does the Sync status seem okay? You might try to remove the Google account, and re-add it.
"People" is the name that HTC uses for this app on all its phones. "Contacts" is what Google uses, and on most other devices (like Samsung). I guess its just one of those silly things that HTC made different "just to be different". Its actually odd that "Contacts" shows up at all (then changes to "People"), and I've never seen that.
Since you are rooted, you didn't happen to migrate your contact info or anything related (call history, SMS, etc.) from another device?
You might try to navigate to Contacts (yes, ironically the app is still called "Contacts" even though HTC like to call it "People") in Titatium Backup and see if wiping add data helps.
Click to expand...
Click to collapse
Thanks for taking the time to reply.
No, my contacts all reside on google and when I setup the phone and sign in, it just migrates them on to the phone. Auto sync is turned on and Google syncs just fine.
The issue seems to be that when adding a new contact from the phone, it defaults the "contact type" (the next selection after adding the name at the top of the screen) to "phone" which, of course, stores the contact locally. Because of that, the contact never syncs with "Google. To correct this, you have to change "Phone" to"Google". That saves it to my Google account and all is fine. What I was trying to do was make that Google selection the default when adding a new conact.
As far as the icon issue, it's just weird. I called a couple buddys to ask what they have and they all have "contacts" on thier M8's ..must be a smaill bug
I don't think people realize just how big of an issue this is... I just sorted the view of my contacts so I only see the "locally" stored contacts... There's dozens of contacts I will lose if I have to reformat... I can't believe I can't edit these contacts so Google will sync them. Wtf?
Sent from my HTC One_M8 using XDA Free mobile app
jackryan57 said:
I don't think people realize just how big of an issue this is... I just sorted the view of my contacts so I only see the "locally" stored contacts... There's dozens of contacts I will lose if I have to reformat... I can't believe I can't edit these contacts so Google will sync them. Wtf?
Sent from my HTC One_M8 using XDA Free mobile app
Click to expand...
Click to collapse
I know..it's brutal...
jackryan57 said:
I don't think people realize just how big of an issue this is... I just sorted the view of my contacts so I only see the "locally" stored contacts... There's dozens of contacts I will lose if I have to reformat... I can't believe I can't edit these contacts so Google will sync them. Wtf?
Click to expand...
Click to collapse
In the People app, go to Settings>Manage contacts>Merge contacts, and see if you can merge then to Google.
Is this on 1.54 or 1.58 software version?
In the people app try going to the upper left where it says phonebook, do the dropdown and uncheck everything but google and try to save a new contact and see what happens...
bimmernut318 said:
In the people app try going to the upper left where it says phonebook, do the dropdown and uncheck everything but google and try to save a new contact and see what happens...
Click to expand...
Click to collapse
I tried that before hoping it would be the solution however that simply chooses which contacts to display on the screen.
Thanks for taking the time to post your idea though.
Solved!!
This was frustrating me also...
you can solve the problem by going into phonebook via the dialler app on your home-screen then swiping over to people and at the top left hand corner under 'phonebook you can choose which contacts are available...
by only choosing your google account now when ever you add contacts the default should be google and not your phone...
if you need to copy contacts from phone to your google account you can do tat by pressing the options tab (3 buttons top right), manage contacts, copy contacts. Solved!!!
Didn't work for me :/
I tried this solution and unfortunately even when I de-select the 'phone' option from the phonebook, the M8 still defaults to putting new contacts in the phone database. Very strange.... anyone else seeing this? Is there a replacement people/contacts app that can solve this issue? It's really inconvenient.
Thanks!
JKPower said:
This was frustrating me also...
you can solve the problem by going into phonebook via the dialler app on your home-screen then swiping over to people and at the top left hand corner under 'phonebook you can choose which contacts are available...
by only choosing your google account now when ever you add contacts the default should be google and not your phone...
if you need to copy contacts from phone to your google account you can do tat by pressing the options tab (3 buttons top right), manage contacts, copy contacts. Solved!!!
Click to expand...
Click to collapse
When adding a new contact, HTC automatically uses the last folder chosen as defualt for next ones being added. Hence if you choose google once while creating a new contact and save it, that (google) will become your defualt folder for future contacts too.
So. At post 13, didn't work for me, first time I would have fixed the problem naturally.
I have an m7 with the same issue. Tried everything started here and nothing works.
I thought android was supposed to be the cool OS that lets you customize at will.
Oh well.
Did this ever get figured out? It is driving me crazy!
Me facing it too. Does anyone solved this problem? Please let me know

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