Void the Warranty? - Droid Eris Q&A, Help & Troubleshooting

Hey, I was wondering about the 2.1v3 leak. Would it void my warranty with Verizon Wireless and also because I also have insurance. I was just wondering about it because would they even be able to see it considering the fact that it's the same as the OTA Release. Just wondering...

Rooting/flashing the phone is modifying the phone which voids the warranty. Now if they receive the device with the stock software they should be none the wiser. Some people report that when the device is turned in for the warranty/insurance, it gets torn apart at the processing center without it being checked out.
In my option,installing anything but the official software will void it. If your device needs servicing make sure it has the stock FW or render it unusable.

The "leak v3" (build 2.36.605.1, the 4th actual leaked file) software is numerically identical to the 2.1 OTA upgrade, so if you're on "leak v3" you should be able to get warranty service without a problem. If you're on one of the earlier leaks, upgrade to "leak v3" first.
The only way they can tell the difference between OTA and "leak v3" is if they check the version of hboot, but I seriously doubt they'll do that since it's irrelevant to them.

Related

[Q] Going to upgrade from an S4 to the M8, and I'd like to know

if HTC allows downgrading the bootloader so I can install a custom rom after I make the mistake of taking an OTA update from ATT. With the S4 this wasn't possible. but since this is my first android phone, I was wondering if it was Samsung trying to keep the device "secure" or ATT forcing these companies to keep their bootloaders locked.
some_douchebag said:
if HTC allows downgrading the bootloader so I can install a custom rom after I make the mistake of taking an OTA update from ATT. With the S4 this wasn't possible. but since this is my first android phone, I was wondering if it was Samsung trying to keep the device "secure" or ATT forcing these companies to keep their bootloaders locked.
Click to expand...
Click to collapse
Once you unlock the boot loader no update can relock it. HTC offers a lot more freedom than samsung, but at the price of no warranty. So if you unlock it and shatter your screen, don't be upset like other people when htc will not warranty it. As long as you have a custom recovery, your phone cannot even physically take an ota update so nothing to worry about either way.
The Magnuson–Moss Warranty Act is in place for us consumers for this reason. The company has to prove that any modification you did, is the cause of the trouble. So if you unlock your bootloader, root, etc, then crack your screen, as the poster above mentioned, the company can not void your warranty since what you did has nothing to do with cracking your screen.
This was huge for me when I modified my car and I found this here on XDA after doing more searching
http://www.xda-developers.com/xda-tv-2/your-warranty-is-not-void-xda-tv/
Oh and yeah,,if you are outside the US, it wont work lol
some_douchebag said:
if HTC allows downgrading the bootloader
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Click to collapse
That depends on what you mean by "allow". You cannot downgrade the bootloader by any "official" means. You will fail version check when you try to install, as you can "normally" only flash a equal or great version number hboot.
But if you are s-off, version check is bypassed, and any hboot version can be flashed.
Similar to a previous response, my advice would be to unlock the bootloader (required if you want to flash custom ROMs anyway) and S-off the phone soon after you get it. Neither of those can be changed by any OTA.
Also, accepting OTA is not recommended on a modded phone, anyway. Whatever came in the update will usually get posted in a stock rooted form in the Development forum, and/or incorporated into custom ROMs, often within days of the OTA rolling out. And OTA will not install on a modded phone (stock recovery needs to be present). OTAs also may plug existing s-off or other exploit; preventing you from doing them if you haven't already (but as mentioned, can't make the phone s-on again). Moral of the story, I strongly recommend against OTA on any modded phone.
Some of these terms/concepts are HTC specific, so may be a bit confusing for you. I would suggest reading up on these forums, if you aren't familiar with s-off, HTC's bootloader unlock process, etc.

[Q] Make a backup of brand new m8

I just bought a new at&t HTC One (M8) and I'd like to have a fresh stock backup in case of return/warranty problems. I'd like to make this myself so I can ensure that I'll be able to put the exact software that came with my phone back if need be. Also I'd just like to know how to do this in general. What I've found via search has been for rooted phones or different brands. Is it possible to use ADB or any other tool to do this? I guess I'm confused because I see posts for flashing back to stock. How do devs get these stock roms? If someone could point me to a good guide/tutorial it would be much appreciated.
Not without a rooted device or an unsecure [email protected] backup...there is an ruu posted for the 1.58.502.1, thats as close to being a backup without altering the phone in anyway
As long as you are a current account holder, AT&T does not give a crap what software is on your phone, bootloader unlocked, even a custom ROM installed in regards to warranty service based on many reports on XDA.
If you are still wondering about returning to stock, as mentioned in the above, your version (AT&T) if fortunate enough to have a 1.58 RUU. The ROM Update Utility is a useful means of installing a full stock image (ROM, radio, recovery, etc.) via connection to a PC.
But it can still be determined the bootloader is unlocked, no matter what you do to the phone to return it to stock. Your IMEI is tracked by HTCDev.com when you unlock the bootloader. But again, as long as you go through AT&T for warranty service (highly recommended for this reason) they don't care if the phone is modded.
I believe the stock ROMs you mention are system dumps done after bootloader unlock.

[Q] How can I make my htc one m8 At&t edition work as if it's an HTC version

Hi,
I've recently had some problems with my device's speaker and after many hours on the phone with htc support, they were willing to send me a replacement phone, however, they only had the at&t model
This model came with bloatware, some at&t graphics on the back, some at&t branding on start, etc. Most importantly, it came without lollipop
I'd like to change it so that it behaves like the original htc version that I had, but I don't want to have to upgrade it myself every time an upgrade is available, is that possible? am I voiding warranties when I do that, will it behave exactly like an original htc version?
If so, can you direct me to instructions I can follow to do that?
Thanks,
Elad.
It seems really odd that they sent you a carrier branded version to replace (under warranty) an unbranded variant. I'd seek to get HTC to remedy this, as any modding of the phone will likely void the warranty. For the reasons that you already realize, that there is significant AT&T specific bloatware, AT&T limitation (no WiFi tethering), and if you are not connected to AT&T, you will never get an OTA update (another AT&T specific limitation). In light of these, it simply doesn't make sense for them to have sent you the AT&T version, and its not acceptable.
Otherwise, "converting" the phone to act like the WWE version is very much possible, although far from simple (if you aren't familiar with such mods). Namely, you need to:
1) s-off by sunshine ($25 US)
2) Change to the desired carrier ID (CID) and model ID (MID)
3) Either run RUU for desire version (if available) otherwise you need to unlock the bootloader, install custom recovery, flash stock nandroid and stock firmware for desired version (possibly OTA to current software version)
After the conversion, your phone will act exactly like the intended variant (including receiving OTA updates). Further details here: http://forum.xda-developers.com/htc-one-m8/general/change-wwe-m8-to-dev-edition-ota-t2826567

[Q] I can't find the stupid question link on this section

Got a stupid question and can't find the stupid question section on this forum for the M8 as in the M7 section. But, I have a new phone which I have upgraded to . I am not new to the rooting and switching roms I have done it since the One X, but , can I flash a custom recovery without unlocking the bootloader? Reason is , I use a app called Privacy Star for call blocking and just discovered by means of me having two identical phones except for the color . One has all the OTA's up to Android version 5.0.2 HTC Sense 6.0 the other is straight ouf the box and no updates, software Android 4.4.2 Sense 6.0. The app seems to work fine with 4.4.2 but the app makes the phone ringer silent after a blocked call and it has to be put in recovery and recovered or reboot the phone to get the ringer back. I know that flashing a custom recovery removes the ability to take OTA's and want to keep the phones at 4.4.2 , at least for a day or two. So can I flash a custom recovery such as TWRP without rooting? and RUU the one phone with the updates back to 4.4.2? Make sense? I hope so.
leesumm said:
Got a stupid question and can't find the stupid question section on this forum for the M8 as in the M7 section.
can I flash a custom recovery without unlocking the bootloader? I know that flashing a custom recovery removes the ability to take OTA's and want to keep the phones at 4.4.2 , at least for a day or two. So can I flash a custom recovery such as TWRP without rooting?
and RUU the one phone with the updates back to 4.4.2? Make sense?
Click to expand...
Click to collapse
I think someone did a "stupid question" thread for this section at one point, long ago. But nobody really used it, it didn't get stickied, and quickly became buried among the other threads.
No, you can't install custom recovery without unlocking the bootloader. But you can restore to stock recovery when/if you want to install an OTA.
You can RUU back to 4.4.2 if you use sunshine ($25) to s-off the phone; which removes the version check, and allows you to "downgrade".
redpoint73 said:
I think someone did a "stupid question" thread for this section at one point, long ago. But nobody really used it, it didn't get stickied, and quickly became buried among the other threads.
No, you can't install custom recovery without unlocking the bootloader. But you can restore to stock recovery when/if you want to install an OTA.
You can RUU back to 4.4.2 if you use sunshine ($25) to s-off the phone; which removes the version check, and allows you to "downgrade".
Click to expand...
Click to collapse
Thanks, wasn't sure and its been a long time since I have messed with a stock phone . I really didn't want to void the warranty just yet as the phone isn't much over 24 old so far and wanted to let it "settle" in before doing any mods on it.
leesumm said:
Thanks, wasn't sure and its been a long time since I have messed with a stock phone . I really didn't want to void the warranty just yet as the phone isn't much over 24 old so far and wanted to let it "settle" in before doing any mods on it.
Click to expand...
Click to collapse
If you want, since the phone has older software (4.4.2) you should be able to temp root and s-off with sunshine ($25) which can also unlock the bootloader without using HTCDev.com. And HTC will therefore not have a record of you unlocking the bootloader. And with s-off, all can be returned to full stock (LOCKED bootloader, s-on, etc.) so HTC would never be any the wiser.
But also note that if you purchased the phone through AT&T, modifying the phone by unlocking the bootloader (root, etc.) does not actually void your warranty. AT&T actually changed their warranty terms a year or 2 ago. The only thing that voids the warranty are physical damage and water damage. There have been numerous reports of folks that successfully got warranty service from AT&T with unlocked bootloaders. But that is just through AT&T. HTC is a whole other story.
redpoint73 said:
If you want, since the phone has older software (4.4.2) you should be able to temp root and s-off with sunshine ($25) which can also unlock the bootloader without using HTCDev.com. And HTC will therefore not have a record of you unlocking the bootloader. And with s-off, all can be returned to full stock (LOCKED bootloader, s-on, etc.) so HTC would never be any the wiser.
But also note that if you purchased the phone through AT&T, modifying the phone by unlocking the bootloader (root, etc.) does not actually void your warranty. AT&T actually changed their warranty terms a year or 2 ago. The only thing that voids the warranty are physical damage and water damage. There have been numerous reports of folks that successfully got warranty service from AT&T with unlocked bootloaders. But that is just through AT&T. HTC is a whole other story.
Click to expand...
Click to collapse
One phone has 4.4.2 software and the other has 5.0.2 software, I didn't catch the newest one soon enough and my wife did the OTA without me knowing it. The only reason I wanted the older software was the fact the app I like has a glitch in it with the newer software update and it silences the ringer . The app works fine on the phone with the 4.4.2 software I just wanted to make sure it didn't update itself

WIll unlocking the bootloader void my warranty?

I've read conflicting pieces of information on this online. Some say that the warranty is not voided when the bootloader is unlocked, others say it is, and yet others say it isn't as long as you restore stock and lock bootloader. I called HTC support where I was told that unlocking the bootloader would indeed void my warranty, however the HTC site simply says it may void warranty.
I'm in the UK, so technically unlocking doesn't void warranty, HOWEVER I'd rather not like to go down that legal mess.
I'd like to be able to flash Android Marshmallow without losing my warranty. I bought the tablet off Amazon.
Marshmallow is released on the 29th Sept, so you might as well wait and get the OTA automatically - saves any hassle.
Saying that, yes, you can unlock, but my understanding is that if you have to RMA for warranty, you'll need to re-lock it. I think you can only do that if you stay on official ROMs. I just RMA'ed mine after relocking and it was fine.
Thanks! I'll probably wait then, didn't realize it was so close! So if I relock and return to stock, I should be fine?
This is a Nexus. No, you don't lose warranty because of unlocking.

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