Facebook for HTC sync not available? - Droid Eris Q&A, Help & Troubleshooting

Anyone else having issues loging into facebook for htc sync?
I am getting "The service is currently unavailable. Do you want to try again?" accross multiple different ROMs...
You can test by going through setup on a new ROM or just deleting the Facebook for HTC Sense account and tring to add back...

Yeah, facebook for HTC Sense is totally hosed right now and has been for a few days. There are many people (if not all Eris users even if they haven't noticed) experiencing this issue.

okay so I have tested the following HTC based ROMs by completing a full wipe and goining through a clean setup and when I try to sign into HTC facebook for Sense I get the same error with each
- jcases origional plainjane
- EvilEris
- xtrROM
- xtrSENSE
- Plain_JaneT2 V2.0
Can someone else confrim?

Yeah im getting the same error, on Kaos Froyo v24 and Aloysius Snow. This is a problem =/

I just got off the phone with HTC. They said that they are well aware of the sync issues and are trying to resolve them. I was informed to kinda just sit tight and wait till its worked out. : ) Just thought Id share : )
Click to expand...
Click to collapse
Found this over on HTC Sync's Facebook page. Just thought I'd let everyone know. Seems to be HTC-wide. This was an EVO user on Friday.

Zach, I'm running xtrROM3.0.3 and facebook is syncing just fine for me. All of my accounts(mail, facebook and last.fm) sync properly. I did update my radio to the new 2.42.01.04.27 a few days ago. I dont know if that has anything to do with it, though my reception did increase by 10dbm!!

DroidEris1981 said:
Zach, I'm running xtrROM3.0.3 and facebook is syncing just fine for me. All of my accounts(mail, facebook and last.fm) sync properly. I did update my radio to the new 2.42.01.04.27 a few days ago. I dont know if that has anything to do with it, though my reception did increase by 10dbm!!
Click to expand...
Click to collapse
FYI The issues DOES NOT effect you if you are already connected... it is when you first setup your accounts and sync via HTCfacebook (gennerally durring the setup process).
After completing a NAND that you can restore back to; you should be able to reporduce the issue by removing the account and trying to add back...

Im running Senseable 3.0 and i no longer receive facebook updates via Facebook for HTC Sync. Other than that i think everything is fine with it. Im about to do a nand and deleting that account and see what happenss.
*Edit* Yup don't delete your fb for HTC sync account.
Sent from my leaked rooted HTC Droid Eris with Sense-Able 3.0 using Swype

zach.xtr said:
FYI The issues DOES NOT effect you if you are already connected...
Click to expand...
Click to collapse
The issues affects everyone. What these people are seeing is the previously sync'd pictures prior to the server issues. If you go the updates page and look at the day of the last sync'd status updates, you'll see they are days old. Nothing current.

I had to delete mine to correct another problem last night and it has not worked today. However it will sync my facebook profile pic to "my contact card"

I just received updates via htc facebook for sense. Can someone else confirm the sync problem is fixed?
Sent from my leaked rooted HTC Droid Eris with Sense-Able 3.1 using Swype

New to the site. I joined to see what I can possibly do wit my Evo, and had this problem recently too. I confirm, things seem fixed. All my contacts are syncing with FB for Sense.

All - looks like HTC Sense and facebook are back online! Sync and initial account signin when flashing a ROM are working for me...
Sent from my Eris using XDA App

Good to hear its finally back. That's the first time I've seen a problem like that htc side (assuming its was a problem on their end) since I've had this phone. Plenty of problems facebook side but no surprise there.
Sent from my leaked rooted HTC Droid Eris with Sense-Able 3.1 using Swype

Solved??!!
The first time you install
Facebook for Android
you put in your username and password then push next.
So put them in, and push next.
THEN
don't go to the next screen.
PRESS 'BACK'.
Sync your Contacts.
TRY THIS!
AAAAaaannnnd... that's a fail. I chose 'Sync All' and it still didn't show up. It looked promising though!

pkopalek said:
The first time you install
Facebook for Android
you put in your username and password then push next.
So put them in, and push next.
THEN
don't go to the next screen.
PRESS 'BACK'.
Sync your Contacts.
TRY THIS!
AAAAaaannnnd... that's a fail. I chose 'Sync All' and it still didn't show up. It looked promising though!
Click to expand...
Click to collapse
Facebook sync should be working again.
Sent from my HTC Droid Eris with CyanogenTazz v2 using Swype

Not working for me, xtrsense

awesome, working for me now

Related

[Q] Microsoft Facebook App

I've been using the Facebook App from Microsoft Marketplace for a long while now, we're talking a good 8 months or so.
A couple of weeks ago it just stopped working. It will open but it won't refresh any statuses or anything.
I have flashed my phone with the newest NRG Rom but it still doesn't update. To update it, I literally need to log out and then back in to Facebook.
Any advise, ideas or suggestions.....
Exactly the same problem here! Anybody a clue?
This problem / situation is bean mentioned several times now.
This problem is caused on some updates that Facebook have been done, and it caused problems on our device.
Solution: ???? waiting to it will be fixed we have seen simulative problem in the past with tweeter
Suggestion; us the the internet page. www. Facebook.com
Thread moved to Q&A.
I know that there was a problem with Twitter, but that's all sorted now.
Fingers crossed Facebook will pull their fingers out and get it sorted.
The strange thing is that if you log out and then log back in, it works again. But every time you load the application again, you have to log out and back in. Annoying but the closest thing to a solution.
Also what's the probability that it will get fixed with WP7S out so soon?
Its not looking too good.......
this problem is weeks old and hasnt even been mentioned in an official capacity afaik.....
Probably an MS conspiracy to have all the facebook junkies rushing to the store for a brand new wp7 handset.............
conantroutman said:
Its not looking too good.......
this problem is weeks old and hasnt even been mentioned in an official capacity afaik.....
Probably an MS conspiracy to have all the facebook junkies rushing to the store for a brand new wp7 handset.............
Click to expand...
Click to collapse
Oh that would be hilarious, for Facebook to update their site so WP7 is no longer compatible
New Facebook App available, but after update program doesn't start
It seems that the problem was fixed and a new version is available through Microsoft Marketplace. I've successfully installed it, but then it doesn't start. Error message just says "Facebook could not be started".
It installs not into \Windows, so there are still files from the old version (from the ROM) available. I suspect there is a conflict with these older files.
Any way to get this fixed?
Thanks
Holger

[Q] Eris Facebook Issue

My wife's Eris has a strange Facebook issue. I factory-reset the Eris for her because it was acting strangely and was very slow. I then reloaded her software and things seemed to work better - except for Facebook. (I loaded the latest version onto her Eris).
The problem seems to be syncing her status comments/updates to her friends news feeds/pages. She will post something from her phone, and it will show up on HER news page, but not on any one of her friends. But if she does the exact same thing from her main computer (web Facebook) it posts fine. So it seems to only be occurring when it is sent from her phone. I uninstalled the new version and reverted back to the old Facebook version that came with with the Eris (the latest OTA ROM version issued to the Eris) and lo and behold that version posted her status updates fine to both her new pages and her friends. So I have to believe it is something with the latest Facebook version and her Eris; or is because something is not set right on the Eris. The latest Facebook app runs fine on my Incredible...
Any ideas on this? Needless to say my wife is frustrated; and she can't get a new phone till October.
Thanks for any advice.
/Tom

[Q] how to replace "Corporate Sync" email with AOSP Exchange email

I'm on stock / rooted 4.5.91 for ATT Atrix. Prior to the GB update I was having daily issues with my exchange email, where I would get a "Connection Error" and only removing the account, rebooting, and re-adding the account would get it temporarily resolved. It would work for 1-2 days, then it would have the same issue happen again. Unchecking the "verify certificates" box seemed to help, but again only temporarily.
Now that I'm on GB I've only seen it once, but I'm still frustrated by it. My work email is important (if it was absolutely critical, I'd suck it up an get a BB), and I'm seriously annoyed by connection issues.
I'd like to try the AOSP email.apk and stock Android exchange sync setup, but not sure how to do that from where I am now. I assume it is harder than removing the existing email.apk and installing a new one.
I know the Aura ROM has the AOSP email built in, but not quite ready to go down the unlocked bootloader path. I'd like to keep my warranty in case the AOSP email doesn't work and I need to return the Atrix.
Anyone able to help?
Thanks.
sjroberts98 said:
I'm on stock / rooted 4.5.91 for ATT Atrix. Prior to the GB update I was having daily issues with my exchange email, where I would get a "Connection Error" and only removing the account, rebooting, and re-adding the account would get it temporarily resolved. It would work for 1-2 days, then it would have the same issue happen again. Unchecking the "verify certificates" box seemed to help, but again only temporarily.
Now that I'm on GB I've only seen it once, but I'm still frustrated by it. My work email is important (if it was absolutely critical, I'd suck it up an get a BB), and I'm seriously annoyed by connection issues.
I'd like to try the AOSP email.apk and stock Android exchange sync setup, but not sure how to do that from where I am now. I assume it is harder than removing the existing email.apk and installing a new one.
I know the Aura ROM has the AOSP email built in, but not quite ready to go down the unlocked bootloader path. I'd like to keep my warranty in case the AOSP email doesn't work and I need to return the Atrix.
Anyone able to help?
Thanks.
Click to expand...
Click to collapse
I don't know the answer to your question, but are you sure it's not your corpo's fault? We run 4 exchange servers here and we have had no complaints about failed connections or anything of the sort, whether it's android, iPhone or otherwise. I have an Atrix and had it set up with my email since day one and I have had no issues at all.
k4zyn said:
I don't know the answer to your question, but are you sure it's not your corpo's fault? We run 4 exchange servers here and we have had no complaints about failed connections or anything of the sort, whether it's android, iPhone or otherwise. I have an Atrix and had it set up with my email since day one and I have had no issues at all.
Click to expand...
Click to collapse
Nope, not sure. But I do know numerous iOS and other Android users (mostly HTC phones, a few OG Droids) that don't have this issue.
I work at a small company so we have a hosted exchange service, and I had our IT guy remove and re-add the Activesync service for my account. That seemed to help for a day, but then back to the same problem.
I'd be willing to bet it is something that is incompatible between the Atrix and the exchange environment, but I've got limited access / visibility to that, and a variety of data points that do not have issues, so I'm trying this route.
Thanks for the input. If you have suggestions on things I can ask my provider to check / uncheck, I'm open.
Thus doesn't actually answer your question but I got tired of dealing with that from rom to rom so I just bought "enhanced email" from the market. Its $10 and gets around the pin requirement if you want to.
Sent from my Att Atrix 4g unlocked.
I had this start on my Captivate running Serendipity VII a few days ago and it is now completely shut down, no emails getting through. I use Enhanced Email as my email program. Very interested in discovering a solution.
on my BB, it took 30+ mins or even an hour to get emails. My exchange works perfectly on my Atrix, as it did on my Inspire. Its probably your phone
Agreed EE is awesome. We use it on 14 different phones in my office.
Last time I tried to get rid of Corporate Sync I kept getting FC's afterwards.
I recommend using the exchange app included in CM roms. It's based on AOSP but has some mods like email signature, and on your atrix the account will show up next to the google accounts in settings menu.
go download a CM zip from http://www.cyanogenmod.com/devices/nexus-one and then extract system/app/email.apk to your phone and install it. then just add the account in settings.
I had issues with company exchange servers and went to Moxier Mail, they have a free 7 day trial then for $19.00 you get it all, contacts, calendar, email, tasks.....stays connected except when I changed my password (every 60 days). Then I had to remove and reload, but that was only issue....very reliable.....
mvolkhart said:
Last time I tried to get rid of Corporate Sync I kept getting FC's afterwards.
I recommend using the exchange app included in CM roms. It's based on AOSP but has some mods like email signature, and on your atrix the account will show up next to the google accounts in settings menu.
go download a CM zip from http://www.cyanogenmod.com/devices/nexus-one and then extract system/app/email.apk to your phone and install it. then just add the account in settings.
Click to expand...
Click to collapse
Thanks, I'll try that.
Would I replace the email.apk with the CM one, or just install it in addition?
In addition
mvolkhart said:
In addition
Click to expand...
Click to collapse
Appreciate the help. Got the file extracted then realized I had one more question - do I need to change the name, or is it ok to have 2 "email.apk" applications?
I realize it is a total noob question, but figure better to ask than to screw something up.
you can just install it. the blur version is titled BlurEmail.apk. if a conflict were to arise - it would ask you to overwrite. the system identifies apps differently so just renaming it wont change how it installs.
ex. Google+ shows up as "Google+" but the system seems and calls on com.google.android.apps.plus

ShoStock2 ICS exchange email issue

I've searched until I'm blue in the face on this and am sorry if i've missed it somewhere, but with any version of ShoStock2 ICS (including the newest 2.2.2) I can't get exchange to show emails newer than 3 weeks ago. Older one's show up fine. Also I can send emails and they will come through on the PC, but never on the phone. I've flashed back to ShoStock 1.9.4 gingerbread, and exchange works flawlessly. I have tried connecting on wifi and over the air, both with the same results. I would very much appreciate any insight you all might have.
Edit: Forgot to mention, exchange works fine on AOKP and Phone-Bricker ICS roms.
No one has any thoughts or help on this?
Hi,
I've installed everything yesterday night. Everything including the exchange servers are working fine on my end. Could it be your setting by any chance?
I didn't use any other kernel, I used cherrypicker.
Exchange seems to be working fine at this end.
Running 2.2.2 and using exchange, no issues here. No to be a smart arse but you did wipe first right?
Sent from my SGH-I777 using Tapatalk
I always wipe data, cache, and dalvik twice before flashing a new ROM (thanks to the advice of the great group of people on XDA forums), and this is the only one that I've had any issue getting exchange to play nice with. It sets up fine and syncs all of my emails except newer than 3 weeks ago. I've ran at least 10 different ROM's including two other ICS versions with no issue on this. I've tried 4 different ShoStock2 ICS versions beginning all the way back to the the RC1 release, all with this same result. I've tried using different kernels with different releases, removing and resetting the exchange acount, rebooting, connecting on wifi and HSPA+, swapped the email apk, held my breath and stood on my head. Something is missing somewhere, but I'll be damned if I can find it.
Just to be certain that the problem still exists, I downloaded AOKP and ShoStock2 latest versions last night to try this again. I wiped everything twice prior to flashing and got the same results. Exchange loads every email from today-on with AOKP, but none newer that 3 weeks on ShoStock2. I hate to keep beating a dead horse, but surely someone else has some thought on this. The only thing I have not tried is running a kernel cleaning script. Does anyone think this might help?
The reason why I removed email/exchange apk from my rom was this exactly.
No idea why, but if included with the rom it will just causes problems so I added it as an addon in the kitchen.
I would clear cache/force stop both apps, remove them, then install them again by just grabbing them from the zip file.
LiLChris06 said:
The reason why I removed email/exchange apk from my rom was this exactly.
No idea why, but if included with the rom it will just causes problems so I added it as an addon in the kitchen.
I would clear cache/force stop both apps, remove them, then install them again by just grabbing them from the zip file.
Click to expand...
Click to collapse
Thanks for that reply! At least someone knows I'm not crazy. (I was starting to think I was). I actually ran your ROM a few releases ago, before kitchen was in it and it was pretty smooth. I may have to give it another go. Thanks again for the reply my friend!
Problem solved.
Well, I solved the problem (sort of). I said to hell with fighting to get the exchange working on ShoStock2, and installed LiLChris06's Phone-Bricker 2.5 ROM. This thing is freaking sweet and exchange works like a champ. I've been running this ROM hard now for about two hours with no force-closes, no lag, and the battery seems to be holding up incredibly.
Thanks LiLChris06!!!
Just FYI as i ran into similar problems with OMEGA and SHOStock2 roms, a single exhchange account seemed to run fine, but when i started adding the rest, i had similar issues with it not syncing new mail, and randomly NOT CONNECT to the exchange server in question. everything would setup fine, but eventually the exchange servers would just not update anymore after a couple hours.
if i went into the accounts/sync option in settings, then it would say it synced and would even give a current time, but would never display any new mail. if i went to "refresh" from within the mail app, the account would try to refresh, give an old date of the last refresh and then give the error: "connection error [exchange server name]"
i have not yet tried LilChris's option though, will try that once i get some extra time.
LiLChris06 said:
The reason why I removed email/exchange apk from my rom was this exactly.
No idea why, but if included with the rom it will just causes problems so I added it as an addon in the kitchen.
I would clear cache/force stop both apps, remove them, then install them again by just grabbing them from the zip file.
Click to expand...
Click to collapse
Are you saying that if you included it with the ROM it wouldn't work but if you installed it after the ROM was installed it would work fine?
shoman94 said:
Are you saying that if you included it with the ROM it wouldn't work but if you installed it after the ROM was installed it would work fine?
Click to expand...
Click to collapse
Yea sounds crazy but that's how it worked for many others.
In the early releases when I included I got complaints left and right, when I added it as an addon it worked flawless for everyone.
i can attest to that (so far)..
i would get exchange issues within 1 hour almost certainly..
its been almost a full 20 hours now and i havent had a single exchange hiccup yet.
one thing that might be worth noting also, i think the app is different that LiLChris uses vs what some of the other devs are using.
i have exchange 2003, 2007, 2010 servers that i connect to..
the options for connecting to 2003 and 2010 (as well as 2007) are the same in the email app that LiLChris uses, such as syncing mail, contacts, calendar (only). 2007 allows syncing of tasks, and i know 2010 allows syncing of tasks and sms, which the email app should detect.
i dont sync tasks or sms, so not a big deal to me, but i did wonder if the actual email apps were different, or different versions, or maybe one was just modded? *shrugs*.

[Q] [Problem - ] sync is currently experiencing problems...it will be back shortly

I posted this in another forum, and no response. Hoping someone can help. Perhaps I missed an FAQ somewhere.
I searched and found the "sync is currently experiencing problems it will be back shortly" problem that others are experiencing, but most of the issues seem to be with the contacts. My problem is with the internet sync. See screenshot. Here's what I've tried:
- Searched this forum and Google
- Cleared the stock internet browser data / cache
- Factory reset on previous ROM and tried again
- Flashed another ROM (after full wipe)
- Since I use 2-step authentication, I tried disabling and re-logging in
None of those things worked. Everything is syncing fine except internet. I love the feature, but it is not a showstopper for me. It is important to understand the problem is in the Accounts & sync settings only, so swapping the browser shouldn't make a difference. {Edit: switching to Chrome browser didn't make a difference)
I am on ViperRez 1.0.3, stock browser. Previously, I was on Nils' Business ICS 4.0.3 Sense 3.6 which had the Google Now installed on it. The problem started when the Google Now servers wet down a few days ago. Since then I've had this internet sync problem. Not sure if that is related.
Is there anything I can reset? Any other suggestions? Any more information I should provide?
Needa916 said:
I posted this in another forum, and no response. Hoping someone can help. Perhaps I missed an FAQ somewhere.
I searched and found the "sync is currently experiencing problems it will be back shortly" problem that others are experiencing, but most of the issues seem to be with the contacts. My problem is with the internet sync. See screenshot. Here's what I've tried:
- Searched this forum and Google
- Cleared the stock internet browser data / cache
- Factory reset on previous ROM and tried again
- Flashed another ROM (after full wipe)
- Since I use 2-step authentication, I tried disabling and re-logging in
None of those things worked. Everything is syncing fine except internet. I love the feature, but it is not a showstopper for me. It is important to understand the problem is in the Accounts & sync settings only, so swapping the browser shouldn't make a difference. {Edit: switching to Chrome browser didn't make a difference)
I am on ViperRez 1.0.3, stock browser. Previously, I was on Nils' Business ICS 4.0.3 Sense 3.6 which had the Google Now installed on it. The problem started when the Google Now servers wet down a few days ago. Since then I've had this internet sync problem. Not sure if that is related.
Is there anything I can reset? Any other suggestions? Any more information I should provide?
Click to expand...
Click to collapse
GOOGLE. and all it side add ons have alot of people and accts.. at any particular time a server can be experiencing maxamim capacity as im sure most of us has seen this happen on face book and good OLD myspace as well. its usually momentary but can last for days.. i get it alot for my email sync but im constantly syncing things.. my contacts too cuz i resync them everyfew days to make sure everythings in google and not just my phone.. hopefully youll see it come back soon.
Thanks, I've been waiting a week but I'll hang on and wait some more. Like I said, not a huge deal but it would be nice again to have that feature.
Have you tried turning that sync off and then back on?
Yes, I try that once a day. Happened on a freshly flashed rom. Just strange.
Sent from my Rezound using Tapatalk 2
I got this when I disabled my stock browser. the problem went away when I reenabled it. you might want to check whether you disable any google apps
I have the same problem but for gmail. Is there any fix? I am on nils 3.6. It's been like this for a month or so.
Sent from my ADR6425LVW using xda app-developers app
Nappyloxs said:
I have the same problem but for gmail. Is there any fix? I am on nils 3.6. It's been like this for a month or so.
Sent from my ADR6425LVW using xda app-developers app
Click to expand...
Click to collapse
Same issue (with browser) here. Fresh flash of cm10.1 jb v4.2.2 kindle fire first gen. So?

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