Help please ASAP "Network is locked...." - HD2 Windows Mobile 6.5 Q&A, Help & Troubleshooting

Ok so I have my HD2, for 4 months and everything was fine since I change my SIM card, because I need to change my carrier and I get message "Network is locked please input unlock code". This mean that I cannot use my HD2 with another SIM? Guys please someone help I really need this fast. Is there a solution for this.
Tnxx

Your phone is network locked, buy an unlock code online, or ask the original operator for one. (They dont have to give you one)

TnX. I will call tomorrow, this is my last option.

last option?? those are the ONLY two options for network locks.

Related

Relocking it

before i go ahead and unlock my MDA2, is there a way to re-lock it afterwards?
I have a business contract for 2 years with T-Mobile, with replacement option, BUT, that is void when I unlock the phone myself (as stated in the contract).
So, I need to it is possible to relock (and how ofcourse) before I unlock.
TIA,
-M
HageM said:
before i go ahead and unlock my MDA2, is there a way to re-lock it afterwards?
Click to expand...
Click to collapse
Yes there is. There are two possibilities:
1. lock it with a new code.
2. lock it with the original code.
For both you need to get an AT command prompt. You can get this by using the 'Wireless Modem' feature and connecting to it with a terminal program. In the terminal program you give the following command:
AT%HTCLOCK=1,12345678,1
This will lock your phone with the given code. Here the lock code is 12345678.
To get the original lock code you need to use the 'old' method of unlocking with the bootloader mode. As this will give you the actual lock code. If you use the 'new' method, the lock is overwritten without knowing what it was.
Hello, I am trying to relock my XDA2 after someone tried to lock it. I had it stolen then returned to me in fair but working condition, no SIM, and someone must have tried to unlock it.
The problem is, NO SIM works in my XDA2 for dialling, so I am clutching at straws here. Is there any way of dialling up in Hyperterminal and Wireless Modem with out needing the actually dial?
Some problems...
VODAPHONE Pay and Go SIM
----------------------------------
Can perform network operations
Cannot dail other phones
O2 UK CONTRACT SIM (My main service provider)
--------------------------
Reads "No Service" and can do nothing :evil:
VIRGIN/T-MOBILE UK SIM
------------------------------
Same as O2
If relocking is not the way, could someone point me in the right directing here. THANKS IN ADVANCE!!!!
I am hoping you guys can help!
Cheers
Glenno
If you reported it stolen you will find that when you dial you will not get ringing tone and the phone will drop connection almost immediately. The reason for this is the service provider has added the imei to the stolen/lost list which all providers access, it will be blocked from all networks in UK. The phone will still work outside of UK though. If you havent reported it then I have no idea what the problem might be.
Thanks for your reply, everything is unblocked, IMEI and SIM, but it's strange how different sims work differently, like on vodafone I get signal and can perforom *#1345# for balance and things like that. Cannont make voice calls though. O2 SIM comes up 'No Service' and I cann't do a thing!. O2 are convinced the handset is faulty. But many thanks for your reply, I'll find out how to sort this..
Cheers
Glenno

Sim card PUK-locked

Hi everyone.
I'm hoping someone can help me. I recently recieved my X10 and was setting everything to my liking when i accidentaly entered the wrong pin in the security section. Now it's telling me "SIM card PUK-locked" i'm a bit stuck.
At no point have i tried to put the PUK in so my sim can't be completely fried and infact i don't know where to put the PUK in because there's no option for it.
I'd rather not have to get a new sim card (Like the nice lady at Vodafone customer services suggested) so i'm hoping someone can solve my problem? Thanks in advance to anyone who can assist
do you have the PUK unlock code? it should be on the plastic tab that came with the sim card. You might be able to recover that way, otherwise the only other way is a new sim
I have got a PUK code i just don't have anywhere to type the code into. Only option i've got is to make an emergency call and i even tried putting it in there LoL
you can always take the sim card to a phone you know how to get to the puk code unlock with don it many times with phones where I didn't knew how to get the puk into it
Thanks, I had been thinking about that. Unfortunately i'm at work and don't have access to another phone and won't for a good few hours. Thought there might have been a way around it.
you work alone ?
last time I just borrowed the nearest guys phone and put in my sim and typed in the puk and that was it
For instance i've been reading up on another android that you had to goto "Emergency Call" and then type in ** and then a code before entering your PUK before it gets accepted. thougth there may have been something similar involved here.....
I do work alone in my office / workshop LoL. I have some staff on the front kiosk but they can't help. One doesn't believe in mobile phones and thinks there terrible things, another never carries hers with her and the third doesn't part with hers for even a second. Strange bunch
Oh i have to wait 5 minutes between posts, didn't notice that LoL.
Ok i managed to get it sorted by switching phones in the end. Thanks for the help guys. Very muchly appreciated.
Just to answer the question. In the manual there's a guide:
**05*[PUK-code]*[new PIN-code]*[new PIN-code]#
See now i actually tried that but it didn't work i ended up just swapping phones and sure enough it let me deal with the problem. How odd. Thanks though
Did same thing, puk locked, got an unlock code straight away on the phone from my provider (orange UK), and he tried to help me put it in but it seems there is no way on the/my x10 handset. I had to put the sim in a different handset (my old P1) and then enter puk code to unlock the sim.
More for faq.
need your help seriously
Hey there I am currenly using sony xperia go and i don't how it is suddenly asking \puk code and even if i have it, i have no keypad to enter it i have only emergency call.... i tried putting my sim in another device but my sim is not detected, please help
mail me at [email protected] am waiting for your reply

[Q] Unlock HTC Thunderbolt SIM

I understand that this has been posted several times but I feel my question is a different in the reason that this phone will be used in a lab environment only.
I've been digging for ways to unlock the thunderbolt and I've come across many websites claiming they can unlock with a SIM unlock code if given the IMEI.
Here is my situation. We have here in our lab a LTE network in the same frequency range acceptable to the HTC thunderbolt. We've seen the Thunderbolt try to attach but of course we fail because we can't use our own SIM with all the parameters to pass Authentication.
From what I've read on other HTC phones when you put in a new SIM I should get a screen asking for an unlock code. This never pops up we just get an invalid SIM error. So is there a manual way to get this screen to pop up? Are there any other ways anyone could think of to allow me to use my own SIM for our network? The phone is rooted if that helps at all.
Thanks!
Call Verizon - They can unlock it for free - just explain your going on vacation overseas only thing i can tell you...
your allowed 1 free unlock per device then if you decide on another device wait past 6 months so you have another
chance to unlock the next device you get...
Have you been able to unlock the SIM on the thunderbolt yet - have same config in lab and want to use alternate SIM card for testing
I'd be interested in knowing how this went too....
Right when I got my TB and before I rooted, I was messing around with the privacy settings and I locked the SIM to see if I liked that feature. Something happened and it kept asking me for the IMEI, even though all I had set was a PIN. I called Verizon, quickly got tier 2'd, and the woman there gave me the IMEI without any problems. So if all you need is the IMEI, then all you really need is a good story
MattBeyers said:
Right when I got my TB and before I rooted, I was messing around with the privacy settings and I locked the SIM to see if I liked that feature. Something happened and it kept asking me for the IMEI, even though all I had set was a PIN. I called Verizon, quickly got tier 2'd, and the woman there gave me the IMEI without any problems. So if all you need is the IMEI, then all you really need is a good story
Click to expand...
Click to collapse
hahahaha, sounds good!
So, am I right in saying that VZW is the only one with LTE right now? Pretty much makes SIM unlock worthless (for now) except for those of you who are lab testing and such?
I'm doing Lab work with an Interphase LTE testrig at the moment.
Anyone succeeded with this unlock yet?
Sorry for the very late feedback.
So unfortunately we've had no luck finding ways to unlock the TB. We put a few weeks worth of work into it, and decided we had higher priorities to work on.
MattBeyers said:
Right when I got my TB and before I rooted, I was messing around with the privacy settings and I locked the SIM to see if I liked that feature. Something happened and it kept asking me for the IMEI, even though all I had set was a PIN. I called Verizon, quickly got tier 2'd, and the woman there gave me the IMEI without any problems. So if all you need is the IMEI, then all you really need is a good story
Click to expand...
Click to collapse
The IMEI code can be obtained on any TB by just looking behind the battery. The way these unlock services work, as I understand, is they use your IMEI code to run through some algorithm that will give you an unlock code. A lot of phone vendors use these special algorithms to lock their phones and they take in the IMEI code as input.
Now we did try one of these services but when we put in our SIMs according to other sites I've seen the phone should ask us for an unlock code. This unlock code is what you get from either you're service provider or someone selling the service to unlock devices. Unfortunately we never see any screen to even attempt to input this code.
So that's where we are with this.. Maybe we'll look into it again in the future.
Verizon doesn't lock them. It will only ask for an unlock code if you first lock your SIM (menu/settings/security/set up sim card lock) You'll want to call VZW to get the PIN, you might want to ask for the PUK at the same time. They gave me both, no questions asked.
mike.s said:
Verizon doesn't lock them. It will only ask for an unlock code if you first lock your SIM (menu/settings/security/set up sim card lock) You'll want to call VZW to get the PIN, you might want to ask for the PUK at the same time. They gave me both, no questions asked.
Click to expand...
Click to collapse
When I say "unlock" I mean unlock the phone to allow for multiple SIM card use of different carriers... And like I said in the first post, we have an LTE network here in our lab, that is completely compatible with the HTC phone. We see messages being exchanged between the phone and our network.
We need to be able to use our own SIMs so that we can pass all authentication necessary to attach to our network. Unfortunately the Thunderbolt gives a "invalid SIM" error when we pop in our own SIM. So verizon must have some kind of special sauce that needs to be broken.
kylec8032 said:
So verizon must have some kind of special sauce that needs to be broken.
Click to expand...
Click to collapse
Do your UICCs have both USIM and CSIM applications on them? The TB is a special case phone, since it uses both CDMA and LTE networks to communicate. It may also be looking for an ISIM app. Finally, unless you also have CDMA running in your lab, the phone may still not come up on the network.
Any updates on this?
HTC Thunderbolt SIM CARD issue
You know after dealing with over three people I have spoken with I have told them that I need talk, text, web, mms and apps the whole nine yards now, I am dealing with some real issues I am giving in and I need someone who can flash my phone or program it to something I really don't care what even if it's a new activation.
I am currently using PagePlus Cellular so if you know anyone out there please let me know, I am ready to do this ASAP!
If you can beat the price of $50 dollars I am willing to listen.
If you put in the SIM card from another provider, you will get a "SIM CARD UNRECOGNIZED" error on boot. To fix this, go to settings -> wireless and network -> mobile networks -> and APN settings. In the menu there should be a locked APN listing. To unlock it, simply press the menu key and choose to revert to default settings, and then refresh. It should now allow you to modify the APN settings. Just insert them with ones from the old phone that you pulled the SIM from, and reboot. I was able to switch this phone to T-Mobile no problem
So, your thunderbolt works fully with a t-mobile sim in it?
You can get the unlock code from My Verizon off their website.
coolsilver said:
You can get the unlock code from My Verizon off their website.
Click to expand...
Click to collapse
gotta link?
---------- Post added at 09:07 PM ---------- Previous post was at 09:05 PM ----------
Fawxy said:
If you put in the SIM card from another provider, you will get a "SIM CARD UNRECOGNIZED" error on boot. To fix this, go to settings -> wireless and network -> mobile networks -> and APN settings. In the menu there should be a locked APN listing. To unlock it, simply press the menu key and choose to revert to default settings, and then refresh. It should now allow you to modify the APN settings. Just insert them with ones from the old phone that you pulled the SIM from, and reboot. I was able to switch this phone to T-Mobile no problem
Click to expand...
Click to collapse
if it was like that , taint no mo

[Q] Is it possible to remove network lock without an unlock code?

I have reviewed similar threads for a few days but have not found any answers. The simple question I have is in the title:
Can you unlock the ATT Atrix without an unlock code.
However the situation is a bit more complicated and ill explain.
I have been traveling the past few months and was in Costa Rica for a month. I decided to purchase a local SIM so I could use my phone without paying ridiculous ATT roaming charges. I inserted the SIM and it was locked, unaware of the network lock I inserted my personal code thinking that may be it. No luck and returned to my old ATT SIM. At this point it still worked but a few days passed and I tried again, still no avail so I contacted ATT. It just so happened the 6 month mark was coming up from the original purchase date of my phone so they would provide the unlock code in 4 days time. I waited and finally received, after inserting the code it did not work and I contacted ATT back to assure they provided the proper code as they had to send me a replacement phone a few months prior due to my original Atrix crapping out. They checked it out and determined it was correct but it never worked. I finally inserted my original ATT SIM back into the phone and it also requested network unlock code. Now I am back in the states and even with the original ATT SIM it still requests for the network unlock code. I tried unlocking and flashing with CM7 beta and STILL requests unlock code. So basically the phone is useless for network data but will work fine as a mini tablet i suppose connected to WIFI.
So with that explanation does anyone have any idea on bypassing this or removing this entirely, not even to use overseas but just on the ATT network!
Additionally
ATT provided me with another Atrix to alleviate my troubles so im not entirely phoneless. However I would like to sell one of these and possibly purchase the GS2 0_o
I have contacted 3 cell phone unlocking sites explaining the situation and only one has responded but not with any answers.
HELP!
if you got a new phone, is it still asking for a network unlock code?
No. Its working fine, but I still have this perfectly good working phone I would rather use and sell the brand new one. Unless I cant get rid of this unlock problem I suppose Ill sell it as is. Any takers?
Hi, I talk to att once when i want to unlock my atrix and they told me if the phone is more than six months old the give you the unlock code for free.
so for the atrix if that is your phone you can ask att for your code since august 21.
just call att customer support.
hope this help.
try a diff sim card with data plan and see if it still asks for code
or try flashing a custom rom
I suppose I was not clear in the OP. ATT DID provide this code for me. I did flash a custom rom already.
As far as using a different SIM card I tried to use a second SIM that ATT provided and still nothing.
I am assuming this is a very unique situation and probably wont find any answers unless someone has successfully unlocked the phone by flashing some special ROM.
Flashing a ROM of any kind will never sim-unlock your phone.... ever. period.
The only way to resolve this is through AT&T. The only way to sim-unlock is with the code it requests.... must have proper code. That is the only way. So, I would talk to AT&T about it, in person, at a local store.
I unlocked the inspire 4G simple by rooting and flashing a custom rom didnt ask for network password after that it worked on tmobile
With edge service no. 3g or 4g different bands between tmobile and att
Sent from my HTC HD2 using XDA Premium App
jussuh said:
I unlocked the inspire 4G simple by rooting and flashing a custom rom didnt ask for network password after that it worked on tmobile
With edge service no. 3g or 4g different bands between tmobile and att
Sent from my HTC HD2 using XDA Premium App
Click to expand...
Click to collapse
highly doubt that....
when does it ask you for the network code? can u provide a screen capture?
jgc121 said:
Flashing a ROM of any kind will never sim-unlock your phone.... ever. period.
The only way to resolve this is through AT&T. The only way to sim-unlock is with the code it requests.... must have proper code. That is the only way. So, I would talk to AT&T about it, in person, at a local store.
Click to expand...
Click to collapse
Just the info I was looking for. Basically the phone is boned in that case. Spent a good with with ATT advanced tech support and motorola to no avail.
What I do want to know is WHERE this information is stored out of curiosity. It seems the modding community would have tinkered with some hacks to remove the sim lock at some point.
wyldkard said:
when does it ask you for the network code? can u provide a screen capture?
Click to expand...
Click to collapse
Tried to screen shot it but it wont allow in the screen. The request comes as soon as I turn the phone on. If I dismiss it I can use the phone I just wont have cellular access.
Ok so I am reposting and not editing as I feel this deserves a bump.
I got my new Atrix unlock code from ATT today and tried it on the new Atrix I received and that one ALSO will not unlock.
Is there ANY ATT Atrix sim unlocked and if so how did you go about doing it? I have only found one thread and no response via PM.
How to SIM unlock Atrix!
I have read both your post and I believe you used a ATT sim card that was not in use or a GO phone Sim card. Am I correct so far? To sim unlock you have to insert a non ATT sim card!! No go phone sim card or a non active att sim!
Call one of your friends and borrow a Verizon sim or Tmobile sim. You only have 5 tries to do this. So as for your first Atrix I believe it is already locked permanently to ATT. Dont ruin your second Atrix.
katinatez said:
I have read both your post and I believe you used a ATT sim card that was not in use or a GO phone Sim card. Am I correct so far? To sim unlock you have to insert a non ATT sim card!! No go phone sim card or a non active att sim!
Call one of your friends and borrow a Verizon sim or Tmobile sim. You only have 5 tries to do this. So as for your first Atrix I believe it is already locked permanently to ATT. Dont ruin your second Atrix.
Click to expand...
Click to collapse
Well I found that if you push #073887* in the dialer it will actually prompt you for the unlock code. I tried this with NO sim in at first and that is when it said it was unsuccessful. However late last night I inserted my ATT SIM back in and tried again just for ****s. Entered in #073887* and typed the unlock code and viola, it worked. Interesting information for anyone who wants to unlock there Atrix WITHOUT another carriers SIM!
But back to my original issue. I wouldn't mind if the original atrix was locked to ATT, at least I would still be able to use it. The problem is that it wont work with ANY SIM. My thoughts is that it is a glitch and locked the phone to... nothing?
To make matters worse I emailed cellunlocker.net explained the issue and they said they thought if they requested a carrier unlock code it would work. Paid the 20 and 10 minutes later they sent me the same unlock code ATT had provided. Now the hassle of obtaining a refund.
are you selling the phone?
komakos96 said:
are you selling the phone?
Click to expand...
Click to collapse
Yea. Both.
you have to use a *different* sim card than your regular carrier uses (ex - I'm on AT&T, so i used a Boost Mobile Sim to unlock my Atrix) You cannot use YOUR sim to sim-unlock.
jgc121 said:
you have to use a *different* sim card than your regular carrier uses (ex - I'm on AT&T, so i used a Boost Mobile Sim to unlock my Atrix) You cannot use YOUR sim to sim-unlock.
Click to expand...
Click to collapse
Yes you can, by the method I explained in my previous post. It works!
There may be some confusion. The one im referring to (the original ATRIX) will not unlock with an ATT sim, a TMOB sim, a verizon SIM, or even a Costa Rican SIM. NO matter WHAT the SIM is in the "original" phone it always prompts me for a SIM unlock password. Like I said I believe it to be a glitch, intending to lock it to the ATT SIM but in reality it locked it to NO SIM.
So to restate.
YES you can unlock an ATT Atrix with only an ATT SIM in the phone using the method I explained. ( I did it with the phone in my hand right now)
and
NO my original Atrix will not unlock regardless of SIM installed or method.
i will send you a p.m with my offer
Just out of curiousity did you ever set up the sim card lock feature in the location and security settings. It will ask you for the unlock code every time you turn your phone on...shot in the dark here....
Sent from my MB200 using XDA App

newbie with rom

hello to everyone i would like do modify my root but i have never done any of this could anyone guide do the safety way and easy one if this matter is from att us
i used pete's one click and it did run fine the program said phone is rooted how i now it is?i need do to anything else?
is there a way i couls elimimate the sim network unlock pin with root?since i buy this cell and i did more than 10 intent's now the phone is lock i did call att they gave me 8 digit code with a no sussess and now not even a sim card of att it take's.some one did tell me that i need do call sim carrier and they will give me 4 digit puk code.the problem is i did try 10 intents but with different's sim's i should call de carrier from the first sim i did try do unlock or the last one when phone became lock since the sim's were diferent's thanks
maniatic09 said:
is there a way i couls elimimate the sim network unlock pin with root?since i buy this cell and i did more than 10 intent's now the phone is lock i did call att they gave me 8 digit code with a no sussess and now not even a sim card of att it take's.some one did tell me that i need do call sim carrier and they will give me 4 digit puk code.the problem is i did try 10 intents but with different's sim's i should call de carrier from the first sim i did try do unlock or the last one when phone became lock since the sim's were diferent's thanks
Click to expand...
Click to collapse
Well, if the phone its locked to AT&T then you call AT&T. There is no way to unlock now though from what I understand unless of course AT&T can for you. This its why you should NEVER just guess at the unlock coffee and instead call the company you bought the phone from or get an unlock code online for less then $20 usually.
To check root install an app that needs root (root explorer works, as does any other asp that says needs root)
sent via tapatalk from my CM7 Atrix

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