Went to sleep last night with my Atrix plugged in as I normally have had all my phones, was playing with it right before I went to sleep and everything worked just fine, woke up this morning and the phone will not power on!
First tried to power it on unplugged and the green light flashed for 2 seconds, and nothing happened. Okay, weird, but I'll go with it. Plugged it in, and the green light stays on now until I press the power button! Once pressed, it flashes off, flashes on for 2 seconds and stays off. Nice. I thought the green light meant it was fully charged - when I woke up this morning, it had no green light on, but it was plugged in just fine all night - grabbed my Jawbone ERA and plugged it in to the charger I had the Atrix connected to and it started charging right away, so I know it works....
Pulled the battery, tried plugging it in and power it on without the battery. Nothing. Tried putting in the battery and plugging it in again to "jump start it" as I had done yesterday when I first got it - apparently you can't just charge the thing when connected to a laptop if the phone is off, it will power on even if you power it off again! Nothing.
What the hell happened in it's sleep? I KNOW rooting it didn't cause sleep death.... This thing doesn't have a custom ROM or any undervoltage adjustments, so why the hell is it acting up??? Damnit, right when I got EVERYTHING set up the way I wanted it too.... can't bring it in to the store and give it up with all my personal stuff on there now, I need this thing to power on to wipe it first!!! I'm leaving it connected to the laptop with the green light on for a while and will see what happens in an hour or so....
EDIT - just searched for and tried to hard reset the phone from this thread, the phone still won't even power on to get to the recovery screen!!!
UPDATE - see below and use the SUPPLIED Moto AC charger or at least one with over 5.0V - NOT a PC and NOT a USB hub!
use the charger that came with the phone. My old HTC ones won't charge the phone for some reason. I bet your battery is just dead.
Did you use the provided charger? I tried plugging my Atrix in to the charger I used for my N1, and found that it did not provide enough current. With the old charger, after the phone died, I had similar symptoms where the green light would flash but phone would not come on. Plugged it in with the Moto provided charger, and 5 minutes later all was good...
I had the same problem. Thought I was gonna have to take it back to the store. I don't know what the problem was but I took the battery out for 5 minutes. Then I plugged it into the wall charger(wouldn't work with PC). I didn't turn it on for 30 min, just left it on the charger. Then I hit the volume rocker and it showed the battery charging symbol which it didn't do before. And then I was able to power it on
Same thing here. I purposely drained my battery on the first use. Plugged the usb cable into the PC and nothing. Same blinking green light with no response. I also thought I'd have to return the phone. Then for S & Gs I plugged it into the wall charger and it came to life. Once I got the battery charged a little bit I plugged it into the PC and it started to charge again. Don't know why, but it worked.
Have been running around the house trying to find valid outlets, and that does indeed appear to be the problem. I found it out the hard way though, should have kept an eye on the thread - used a power outlet instead of a PC USB connection and the screen fired right up! Yes, the phone showed the battery with 0% in it, but at least the screen finally came on!
How I have my phone set up normally is connected to my charging valet on my dresser, connected with a 15 foot USB cable that plugs directly into my desktop. Since the extension is good for just one USB connection, I have that connected to a USB hub and then a MicroUSB cable connects my phone from there. The Captivate, and all the other phones I've ever used, not to mention my Zune and Jawbone ERA, all eat that up and have no issues since the USB hub is powered not by the computer (seven USB cables is just too many for a single PC connection) but by the power outlet in the charging valet. I wonder if the hub is distributing the power requirement for each device and the Atrix needs more than others.
I also figured out that the Moto charger has a 5.1V output on it, as does my Jawbone AC charger. Now I need to start making sure that my each one of my chargers in the cars I own has that same type amount of juice too! You go up 29% in battery capacity and so do the requirements to charge it, huh?
Thanks for all the help, marking this SOLVED....
I used the charger in my bedroom that I've used for the Captivate and others before it and it didn't provide enough juice to charge the Atrix. It quickly switched between charging and not charging. I still had 40% battery showing when I woke up though which was nice. It had been off of charge since 10am yesterday.
Plugged it into an HTC charger and it's fine. The one that didn't work is not a modular charger so the power cord is hard wired to the plug.
Alright, a quick update.... Got the phone charged to 100% while it was off and plugged into the AC outlet with the Moto charger. Put my SIM card back in it - couldn't be without a phone all day! - and fired up the Atrix. Went to Battery Info to see what the status is and while plugged into my USB hub, it says
Battery Status: Discharging
Power plug: USB
....
Battery Voltage: 4124 mV (or 4.124V)
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What the hell? Then I went right after that and plugged it into the Moto AC charger, it says:
Battery Status: Full
Power plug: AC
....
Battery Voltage: 4207 mV (or 4.207V)
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Why are POWERED USB hubs and PCs not strong enough to charge the phone? I tried ALL my outlets in my vehicles just now and they ALL show full battery status and plugged into AC! Who screwed this up????
GarciaM25 said:
Why are POWERED USB hubs and PCs not strong enough to charge the phone? I tried ALL my outlets in my vehicles just now and they ALL show full battery status and plugged into AC! Who screwed this up????
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Did you download the PC Charging Drivers that Motorola requires you to have in order to charge via PC and USB cable? If not, look here.
Battleship said:
Did you download the PC Charging Drivers that Motorola requires you to have in order to charge via PC and USB cable? If not, look here.
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Wait, you have to have specific drivers on the PC so that the phone will allow a power cable (let's not even worry about it being a USB cable for a second) to charge the phone properly? I have the Motorola Media Link software installed, and that has a ton of drivers on it, that wasn't enough? MORE drivers are required to charge a cell phone? This is madness!
Sorry about the necromancy, but had this problem myself but it is NOT due to a lack of voltage. Thought I'd actually solve this, the problem is CURRENT.
USB2 ports will only ever supply 500ma which simply isn't enough to charge the atrix when it's dead. USB2 powered hubs won't supply any more than this either to meet the USB2 spec. The fact that the AC adapter works is because they tend to have a higher output current in the region of 1-2 amps (you may notice the phone, or any other device for that matter, charges faster with AC adapters for this reason).
On a similar note, cheap car chargers only output 500ma. I know with my desire I can have it plugged in and it charges, but if I use GPS it actually draws more current than it can charge at resulting in the battery draining (albeit, slowly).
So, make sure you have a higher current AC/Car charger, or alternatively, plug it into a USB3 port to charge as USB3 spec allows 900ma (some mobos output up to 1A) which is enough to charge the Atrix.
Stewge said:
Sorry about the necromancy, but had this problem myself but it is NOT due to a lack of voltage. Thought I'd actually solve this, the problem is CURRENT.
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Hey, no problem, if there's something I misstated, then please, correct it!
Stewge said:
So, make sure you have a higher current AC/Car charger, or alternatively, plug it into a USB3 port to charge as USB3 spec allows 900ma (some mobos output up to 1A) which is enough to charge the Atrix.
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Not sure about this..... It's been about a year since I got all my USB3.0 gear, and I was super excited about it because I thought that my phone would charge ridiculously fast because of the added output, but I remember reading that 3.0 uses extra pins and those pins account for the added voltage and bandwidth of the cable - we don't have those extra pins when you step down from 3.0 to 2.0, so we lose the ability to charge devices faster as a result. I don't know if I actually proved that theory, but after I read up enough on it, I thought I just didn't have to with that knowledge..... again, correct me if I'm wrong, I've got a lot of 3.0 gear here!!!
GarciaM25 said:
Not sure about this..... It's been about a year since I got all my USB3.0 gear, and I was super excited about it because I thought that my phone would charge ridiculously fast because of the added output, but I remember reading that 3.0 uses extra pins and those pins account for the added voltage and bandwidth of the cable - we don't have those extra pins when you step down from 3.0 to 2.0, so we lose the ability to charge devices faster as a result. I don't know if I actually proved that theory, but after I read up enough on it, I thought I just didn't have to with that knowledge..... again, correct me if I'm wrong, I've got a lot of 3.0 gear here!!!
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There are indeed extra pins in the USB3 standard but these are to transmit data only. The original USB2 data pins are only there for legacy support and USB3 transmissions use the extra lines. There's still only the 1 VBUS pin which supplies the +5V power. There's also no harm in offering higher current on the connection as a device will only ever draw as much current as it needs until it tops out the supplier, not the other way round
EDIT: Another solution could be to use a splitter cable (common with 2.5" drives)so you can draw from 2 ports, but with a micro connector. I've never actually seen one with USB micro but a quick look on ebay says they do exist
nsaia said:
Same thing here. I purposely drained my battery on the first use. Plugged the usb cable into the PC and nothing. Same blinking green light with no response. I also thought I'd have to return the phone. Then for S & Gs I plugged it into the wall charger and it came to life. Once I got the battery charged a little bit I plugged it into the PC and it started to charge again. Don't know why, but it worked.
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Hi, can I know that when you plug it into the wall charger, is there any light on? Mine has no light on when plug to wall charger. But I can get the light green when plug into PC USB. Can you share that?
cscmf99 said:
Hi, can I know that when you plug it into the wall charger, is there any light on? Mine has no light on when plug to wall charger. But I can get the light green when plug into PC USB. Can you share that?
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This is the exact same issue that I am facing now. Did you ever manage to find a solution for this problem?
atrix 4g not coming on
Is there any real fix to this issue i have search high and low and all i am seeing people talking about the battery id dead ... i have two battery that is fully charger and the phone still not coming up.
Hi all, sorry that im posting after two years ago but i am facing exactly the same problem, but i plugged it in my USB port, wich i think its a usb2, and i got the screen on but the cellphone did not say charging instead of that was connect your charger, and it was lower than 3% then it turned off. What can it be a solution??
None of the avobe solutions worked?
Which rom/kernel are you using?
I too have this same issue. My Atrix won't come on. I have 2 of the same phone. I tried the charger and cable from both phones. Neither work. When I first plug it it, the green light comes on for a few seconds then it goes out. I even opened the phone and removed the battery. Used a voltage tested and found my battery has 3.7 volts. Thats almost 100% charge. So it not a problem of power. I plugged the phone to my computer and same green light for a few seconds then gone. Won't do anything. No battery display or anything. I even did the simulated battery removal procedure. Didn't work. Is there anything else I can try? Can't get to recovery mode without display unless someone has a fix for that?
I've been having a charging issue for a month or so, I'm not sure what to think about it.
Let me explain quickly, that I don't like to fill my pockets with micro usb cables or AC chargers whenever I go out. As such, I usually just acquire a few extra chargers or usb cables and just leave them where I am most likely to need them. I'm sure this is common.
Charger 1 : Samsung AC charger, came with phone. Lives by my bed.
Charger 2 : Blackberry AC charger, acquired from work. Lives in kitchen.
USB 1 : $1 cable from Amazon. Lives in the car, plugged into 12vDC lighter to USB adapter.
USB 2 : $1 cable from Amazon. Lives on my desk at home. Plugged into PC.
USB 3: Blackberry cable. Found at work. Lives at office.
On to the problem.
Somehow, Charger 1, USB 1, USB 2 seem to drain my phone. If I plug in to charge overnight and power is at 45%, when I wake up, I'm at 12% or some other number. Battery App indicates that it has been "charging" I could unplug and replug the charger a few times and then monitor the charge level, if it drops, I unplug and replug again, reboot phone perhaps, it may or may not fix the problem. Problem has gotten worse and these no longer seem to charge phone.
Charger 2 seems to have worked more consistently, but not always. Seems to have gotten worse.
USB 3 is the only cable that consistently charges without problem. It is a blackberry branded cable, much lower gauge wires (read: thicker) than the cheap $1 cables from Amazon or the Samsung OEM charger.
I've tried charging with phone off, does not seem to make a difference.
I'm running Doc Masters v6, problem was also present in v5. Since issue is same with power off, I don't believe this is a ROM issue and have not tried Odin to stock.
Is this sign of the USB port going out? Anyone tried to replace/repair microUSB or have similar experience?
About the part about replacing a microUSB port, I had to do this because my connection was getting flaky, then I messed it up altogether. I sent my phone to MobileTechVideos and they sent it back to me with the port replaced.
I may try sending it to repair. Sounds like a pretty reasonable price and quick turnaround. Dunno if I can take going back to my G1 for a week while I wait though.
Provided I don't misplace the only USB cable that will charge my phone, I should be ok for a while.
My phone wasnt charging and then once it hit 10% it started charging again, it shows its charging but it was still decreasing its outputting 6300mAh any suggestions?
Charging via USB or AC?
With the cable it came with or another?
I know mine barely charges at all through USB but charges fairly quickly while actually plugged into an outlet.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
I learned over time the tricks of charging this puppy.
For example, while my Ford has a USB port in the car it's primarily for playing tunes off a USB device. If I use the actual phone while plugged into this port ... it actually just about holds steady.. it doesn't charge a single drop.
I drove for 2 hours recently with the phone screen OFF and plugged into this port. It gained 2%. I've since learned that if I had a 'charge only' cable with the correct pins shorted out, it might charge faster in the car ... of course, I would lose the ability to play tunes thru the USB connection -- but that's ok, I'd just use Bluetooth.
And not all AC chargers are created equal.. I've learned that part too.
Hi,
So I've got a brand new phone very recently: less than 7days ago.:
I'm overall very satisfied, the battery holds charge for 3 days of normal use etc, but I'm having an issue with the charging;
I'm using Oukitel's OEM Cable and wall adapter and get approx 25% with 8-9h of charging. It's worth noting that the "flash charge" worked the first time, getting me from 30% all the way up to 60 in maybe 2h (supposed to be a ........9V2A/12V 1.5A charger), I then unplugged it to get to work. Data pins do work well, I'm able to transfer files and the phone recognises if it's plugged over AC or USB. I'm having the exact same speeds as my 5V 2.3A wall adapter, so i'm thinking the flash charging doesnt work at all anymore.
I have factory reset the phone 3 times now and unplugged the wall adapter for exended period of times to empty capacitors.
I'm really out of ideas and don't really want to send it back because of the cost and time (almost took a month to get there!)
I've sent a message to the support a couple days ago but no answer yet, I think it's hopeless. Anyone having better ideas than me?
I'd really appreciate ANY feedback, even if 20% get me through the day easily.
Thanks for your time.
PS: The phone doesnt heat up AT ALL while "charging" with any of my adapters, including OEM, and i'm having no other type C cable to test with.
I guess the Charger's data pins could be the issue, I have taped data pins of my usb cord and the phone thinks it's charging over AC everywhere, I don't know what to do to verify this though.
(edit) By touching the USB cord, i've noticed window's disconnect sound, I think the cable could be not stable enough and "disconnect/reconnect" with the charger often enough that the flash charge doesnt kick in, I'll try different positions tonight and keep this updated.
OUKITEL K10000 max
That was the cable, bought a fast charge adapter and cable and it now works. Using new cable on old charger works. To anyone having the same issue, just buy a new cable. z