Good morning.
After booting my phone, entering my PIN and pressing OK it reboots. Not every time, sometimes it goes on working as expected. And before the reboot it freezes for a few seconds either when the input-PIN-dialog has just disappeared or whilst it's diappearing.
So that getting the Mini to an usable state can take from one to several tries.
Changing or taking out the SD card changes nothing, but doing this with the UICC (let's say SIM) does.
The problem is present when SIM0 is plugged (my main connection/line/number). It's an 8 pin card I got from my provider two years ago for use with my W980i.
Without a SIM or with SIM1 plugged the phone acts like it should. While SIM1 is a brand new 6 pin card I got cause of a strange take-more-connections-get-more-boni deal. And with both with-SIM-settings I repeated it dozens of times.
Restoring with SEUS doesn't help. And the phone isn't rooted (yet).
So my questions are:
Isn't SIM0 working fine anymore? Is their a chance that my Mini has a defect?
Is there a UICC-integrity-test without the need for special hardware? Could it be that the different SIM format is causing this behaviour?
Later on I'll also call my provider, but preparation is everything, isn't it. And who knows if it's done after that call. But first I'll hug my pillow for a while (7:38 AM yet ).
So your suggestions, ideas or even more knowledge are/is welcome.
Thanks in advance.
I have the same problem (nearly every reboot). But I haven't tried different SIM cards.
I'll try with different ones and if that makes a difference like does in your case.
I'm using o2 Germany Multicard (2 cards (or more), 1 phone number).
It's o2 Germany in my case too. What formats are your cards (8 or 6 pin) of. Although i don't know if that could make any difference.
The call center guy (Guy) i've just talked to didn't have any idea. He offered me to send a new SIM, but I'll head for an o2 shop this evening. I can get one there immediately. And maybe there is an oppurtunity to test some other cards. At least I hope there is.
Also Guy didn't know about any card test facilities. Perhaps I can reach a cell phone repair shop in time after that. I'd like to know what they can do/say.
Oh, I forgot to say, that my W980i still works fine with SIM0. Although it reboots sometimes while playing music ever since. I don't know if there's commonality. I ever thought of a hardware failure in memory.
I'll report.
Now I count three phones - W980i, W800i and some cheap Panasonic or so - that work proper with that suspicious 8 pin card (SIM0)
and four 6 pin cards my X10 Mini works with.
There wasn't any shop staff being able to help me getting closer to the source of that failure. I couldn't get to the cell phone repair shop in time.
Unfortunately I have no more X10 Minis or other two years old 8 pin cards (UICCs) from o2 Germany to do further testing.
same prob here ....
little workarround: when rebooting the phone press the powerbutton and switch to flightmode. unlock the phone. then disable flightmode and enter pin.
Nice to know, though my actual workaround is a new SIM replacing SIM0.
But still left is that annoying ambiguity whether I bought a proper device or not. And I dislike the idea of returning it without a reasonable suspicion.
@inteks
I could not really understand your procedure.
I have similar problem, but my phone does not boot. It vibrates and then nothing. Even if I switch off in airplane mode it will not switch on.
What are the exact steps you are using?
Thanks
Related
Hi Folks,
I was having the issue with my Vario II (on my 3rd Handset) where the phone enters standby and never wakes up until a soft reset.
When the 3rd handset arrived I decided to bite the bullet and go for WM Black and see if it made the handset any better. Unfortunately, as good as the new ROM (now on V2) is, it didnt solve my hanging issue.
The next thing I decided to do was change the radio ROM. I first went to the 1.38.10 and then to 1.38.11 and then to 1.27.00, as the later was decribed as being the most stable.
As you have probably guessed by now, the issue still plagues me....Even more so since the radio upgrades. The symptoms are as follows;
- Some calls I answer go silent after around 30 secs and I need to soft reset
- The phone can show full bars of signal but the phone diverts to answering machine
- When connecting to the internet, the icons shows as connecting but then drops to no signal (showing a !) then after a while will start to reconnect. Sometimes I need to soft reset to get the connection again
I am wondering if there is something else I am missing that could be causing the issue. I am using it today with no apps and still have the same issues as above plus the freezing issue.
Is there anything else I can change???? or am I just cursed?
Any help would be much appreciated.
Cheers and thanks in advance
Aidan
I would say, try your SIM card in a TOTALLY different phone (not just a different Hermes) As you would have to be fairly unlucky for it to happen with THREE seperate devices, especially with different ROMs also.
If there is a handset available to you that is either a tmobile or SIM unlocked.....give it a go.
mrvanx said:
I would say, try your SIM card in a TOTALLY different phone (not just a different Hermes) As you would have to be fairly unlucky for it to happen with THREE seperate devices, especially with different ROMs also.
If there is a handset available to you that is either a tmobile or SIM unlocked.....give it a go.
Click to expand...
Click to collapse
I belive it's your SIM card also..ask your provider to replae the SIM card for you. Just tell them your issues and it happened to three handset with the same SIM. I bet they will able to replace the SIM card without charge.
trashcan said:
I belive it's your SIM card also..ask your provider to replae the SIM card for you. Just tell them your issues and it happened to three handset with the same SIM. I bet they will able to replace the SIM card without charge.
Click to expand...
Click to collapse
Yep SIM cards cost JACK ALL to the providers. If they do charge you then thats gotta ring alarm bells!!!
Hanging on wake-up was my big disappointment when going from Vario I to Vario II.
It decreased after upgrading to WM6 (first black 1.2, now black 2.0). In my case the SPB mobile shell also did not seem to do the problem any good, probably because it starts the 'now' screen on wake-up.
I have not much software on my device and have very few hanging issues.
I work for a Cingular retailer, and I just signed my fathers business up. Someone had told me that the IMEI on the account had to match the phone on a 3g phone or the exact same symptoms you are seeing would occur. I confirmed it with my pop's business. the three people using 3g phones had serious problems with calls going to VM, not getting txts, and poor service in general. Once i fixed the serial numbers Cingular-side, everything was peachy. This happens to be my first post (longtimelurker) so if I'm full of ****, feel free to tell me. Check with your service provider and make sure they have the right IMEI on file. If not, you'll prolly have to go to a store to have a clerk fix it, but it'll be worth your trip if im right .
Hope I helped.
luggyman said:
I work for a Cingular retailer, and I just signed my fathers business up. Someone had told me that the IMEI on the account had to match the phone on a 3g phone or the exact same symptoms you are seeing would occur. I confirmed it with my pop's business. the three people using 3g phones had serious problems with calls going to VM, not getting txts, and poor service in general. Once i fixed the serial numbers Cingular-side, everything was peachy. This happens to be my first post (longtimelurker) so if I'm full of ****, feel free to tell me. Check with your service provider and make sure they have the right IMEI on file. If not, you'll prolly have to go to a store to have a clerk fix it, but it'll be worth your trip if im right .
Hope I helped.
Click to expand...
Click to collapse
I don't think IMEI is the issue here. I just signed up with Cingular and got a Motorola K1..but the SIM is a 3G sim. I simply pop that into my Hermes and it's been working for 2 month now without any issues. Another thing with Cingular...the IMEI on their database is automatically updated..it's not like you have a Motorola phone and switched the SIM to a SonyEricsson phone and still using the Motorola IMEI #....it will not work that way. In fact, all GSM providers will automatically update the IMEI in their system once the SIM is registered in their network. I can confirm that with my HTC tytn with the Cingular's online account. You can check the online account pretty much on what type of phone you current have. If I use the Motorola K1, the online account will be updated as unknow phone due to it's new I guess...but when I use the HTC tytn..it's automaticlly updated as HTC 8525...even I manually change the phone type to other phone...after couple minutes..I log back on and it will show the HTC 8525 again. Base on this, I am sure IMEI is not the issue here. One thing to note is that I did get that hanging on wake up when I have the SPB software installed.
i can concur about the IMEI... i havent changed my IMEI on my account since i had a sony ericsson a few years back... and i have no data problems.. i take that back, i had some when i first got the 8525, but then found out i needed the white 3G sim, since then it has been flawless.
Awaiting Sim
Thanks for all the advice. I tried the phone with someone elses sim card the other day and it seemed to behave itself. I am going to phone t-mobile and ask them for a replacement SIM.
Will let you know how I get on.
Cheers
Aidan
AGGGHHHH!
It doesnt get any better....
I just phoned T-Mobile and asked them for a replacement SIM to be sent out. The girl I spoke to said that she could order me a new SIM which would be out in between 1-3 days but she would have to disconnect my current SIM when the new one was despatched! This means no phone for this time, which I need for business
I asked whether I could phone for activation when the new SIM arrived but this she tells me is not possible.......AGGGGHHH!
She did suggest that I could pay 15quid for an 'interactive' swap over at a T-Mobile store but I have issues getting to a store during the week and they are then going to see that VM6 Black edition is on the phone!
Any suggestions?
aidanbree said:
It doesnt get any better....
I just phoned T-Mobile and asked them for a replacement SIM to be sent out. The girl I spoke to said that she could order me a new SIM which would be out in between 1-3 days but she would have to disconnect my current SIM when the new one was despatched! This means no phone for this time, which I need for business
I asked whether I could phone for activation when the new SIM arrived but this she tells me is not possible.......AGGGGHHH!
She did suggest that I could pay 15quid for an 'interactive' swap over at a T-Mobile store but I have issues getting to a store during the week and they are then going to see that VM6 Black edition is on the phone!
Any suggestions?
Click to expand...
Click to collapse
What the hell?!?! Thats bullcrap if ive ever heard it, when i got a replacment USIM from O2 my existing one worked until i called O2 to activate the new one? Maybe T-Mobile has a backwards way of provisioning them?! That sucks dude. Suggest you call them again (if you havent already got an order through) and do another request...you may hit the jackpot with a different operator?!
mrvanx said:
What the hell?!?! Thats bullcrap if ive ever heard it, when i got a replacment USIM from O2 my existing one worked until i called O2 to activate the new one? Maybe T-Mobile has a backwards way of provisioning them?! That sucks dude. Suggest you call them again (if you havent already got an order through) and do another request...you may hit the jackpot with a different operator?!
Click to expand...
Click to collapse
As far as I understand how GSM works...The T-Mobile lady is correct. You can't have the two SIMs having the same #, one has to be deactivated before the new one is active. But if you are sure the new SIM will get to you in a day or two, you can have them to schedule deactivation of the old SIM two days later, schedule the new SIM to be active in two days..the only donw time you have is probably a an hour or two if the timing is correct. If you are able to go to a T-mobile store for direct swap, you can get the new SIM working within an hour but they shouldn't be charging you $15 at the store even you have WM6 black on the phone becasue the phone is not faulty, the faulty part is the SIM and they should honor their warranty.
trashcan said:
As far as I understand how GSM works...The T-Mobile lady is correct. You can't have the two SIMs having the same #, one has to be deactivated before the new one is active. But if you are sure the new SIM will get to you in a day or two, you can have them to schedule deactivation of the old SIM two days later, schedule the new SIM to be active in two days..the only donw time you have is probably a an hour or two if the timing is correct. If you are able to go to a T-mobile store for direct swap, you can get the new SIM working within an hour but they shouldn't be charging you $15 at the store even you have WM6 black on the phone becasue the phone is not faulty, the faulty part is the SIM and they should honor their warranty.
Click to expand...
Click to collapse
Agreed on the warranty there dude.
O2 simply sent out a replacment USIM, obviously not activated yet. It arrived and i called them, they took the sim card number and said I should lose reception on my existing sim (it wasnt 3G ready) and thats when i should put the new one in, as soon as i lost reception i swapped and it was working (got the U symbol straight away).
I figure T-mobile would do the same?!?!
Bit the bullet yesterday and paid 15 quid for a new SIM card. It has made he haw difference. Still got major issues. The phone has no signal most of the time and even on the rare occasions when it does, the calls go to answerphone.
The signal shows an exclamation mark (!) and the only way I can get rid of it is to do a hard reset and it works for a couple of hour (or less). It is as though it is constantly in flight mode.
Hi,
I got an X10i from UK Vodafone, and upgraded its firmware in India through SEUS, and it was clean installation to R2BA026, but the moment I started using it, every time I use some app the phone switches off. Its very inconsistent.
I tried below with no luck
reinstall
removed some apps
Killed some apps
I worried that many in talk.sonyericsson.com/message/10001 say that its hardware issue, but I dont think so.
Can anyone help with some solutions?
Mod's please move this if this is not the right place to post this.
Have you tried to OTA update your x10? If this won't work you may should root your phone or try to downgrade it to an older firmware!
SE will launch eclair soon, this will also fix phone!!!
I got exactly the same here. Phone reboots in a loop or even crash without a reason. Sometimes it couldn't come up, while activating SIM / phone. After that message appears the phone is still in loop and reboots again.
I am going to downgrade now to 024 firmware. It's driving me crazy...will post if I have luck.
Well I figured out, that the problems we have are a bit more strange as expected. I read that the problem is because of the overheated battery. Once happend, the battery isn't working properly anymore. So only SE Customer Service can help. Today I'm going to a Sony store to explain my problem with the phone. Hope I'll have luck.
I nearly forgot to post the details: http://talk.sonyericsson.com/message/12816#12816
I got the same problem and tried everything to fix it but nothing helped. As soon as mobile switches on it restarts and goes into a boot cycle.
I figured out that the mobile restarts mainly when it needs to read something from the sim card. I swapped my old sim with a new sim and found that the restart problem was solved instantly. I tried again with another bad sim and the restart loop starts again.
Bad sim cards slide into the sim card slot very easily and hence the pins connection are loose which tends to make the mobile unstable while reading or writing from/to sim.
The easy method to solve this problem is by making the sim a little thick by sticking a piece of paper on the back side of sim.
From my personal experience bad sim is main cause of restart cycle.
Try to swap sim cards, if it works let us know.
Thanks
Hi,
Thanks for the details.
I tried both the sim cards, I have GSM Vodafone, and BSNL 3G, both has the problem, very similar.
The same worked earlier with R1XXXX very well.
However, will try the Sim trick with a paper on the back side, which afix the sim tightly.
Thanks,
Naveen.KK
Hi,
I have tried the sim trick with no luck.
Some one help.
Thanks,
Naveen.KK
its not related to sim or firmware
it is not related to sim or software, it might me with some handsets but it is completely a hardware problem...dont believe me use your phone without sim and memory card and play some game or just keep on playing with your phone
it will turn off and you have to remove battery for few seconds otherwise it wont start
this topic is covered on sony site mentioned above and other threads, this is not just happening to me or some of us...its with many of us
changing firmware, sim , memory card tried everything no luck
m using iphone now and miss big x10 screen and better colors
One week ago I sent my phone to SE. I'll get a report with my X10 back. So till now I don't have heard nothing from SE. I'll tell you what's in the report, if I get it back. By now I am playing with my oldschool N80 :-(
Hi I observed one thing weird here.
I have reset the mobile, and when it asked for APN settings, i disabled MMS&data, phone seems to be working little stable, goto check for some time, and try playing games on it.
Thanks,
Naveen.KK
naveen.kk said:
Hi I observed one thing weird here.
I have reset the mobile, and when it asked for APN settings, i disabled MMS&data, phone seems to be working little stable, goto check for some time, and try playing games on it.
Thanks,
Naveen.KK
Click to expand...
Click to collapse
The MMS and Data settings seem to be the problem.
When I used my old sim which was disabled, it worked fine with everything. When I enable my APN and MMS settings in my new sim and start browsing the net and downloading stuff it restarts there.
I think the problem is somewhat related to internet browsing on mobile.
What app do you use to browse internet on your Xperia?
Dear all,
I have a Legend with S-ON (1.01), and I used fake-flash to change ROMs. The mobile phone has been fine with a custom ROM for more than 3 months now.
Suddenly, 3 days ago, the phone rebooted while browsing settings and when it came back on, the device could not recognize the SIM card or connect to the network and get a signal.
The problem is weird because the device (a) can find networks if I search for them, (b) can make emergency calls, (c) connects normally to both wi-fi and the SIM 3G internet but does not:
- get signal (always zero lines)
- recognize the sim card (always asks me to rescan for new contacts, and the process fails)
I tried wiping everything, I tried reflashing, I tried flashing another ROM. The problem persists.
Would flashing a new RADIO potentially help? It is the only thing I have not tried.
I am really at a loss here. The device did not fall down, or had a knock or any other user damage. The problem started suddenly and i can'f find a way out of it.
Anyone who manages to find me a solution gets a paypal beer
PS: Something important is that the phone DOES know that SIM card is there, and DOES partially recognize it: I am asked to put my SIM card PIN, which is accepted correctly.
Hey
What I'd do:
1.)Try the SIM in another device - could be a SIM problem...
2.) As you are 1.01, there is no risk in Warranty repair, so unroot and send back to shop if the sim proves OK in another device..
Probably a stupid suggestion but i had at one point no service when my battery cover was not on...
When i was rooting mine, i kept the battery cover off because i was stuck so many times in the middle of running step 1... so never bothered putting the battery cover on...
after i succeeded in rooting, i still saw no service... but as soon as i put the battery cover on , i was able to pick up the network
@QkSi1ver: The Legend's antenna is located in the battery cover, which is why you would have had no reception with it removed.
LeifAlbor said:
@QkSi1ver: The Legend's antenna is located in the battery cover, which is why you would have had no reception with it removed.
Click to expand...
Click to collapse
Which could be the reason for the SIM problems : if it is not set correctly it can't communicate proper with the mobile , that's why it asks for searching for contacts ( I had a similar problem a few months ago )
no network signal!
QkSi1ver said:
Probably a stupid suggestion but i had at one point no service when my battery cover was not on...
When i was rooting mine, i kept the battery cover off because i was stuck so many times in the middle of running step 1... so never bothered putting the battery cover on...
after i succeeded in rooting, i still saw no service... but as soon as i put the battery cover on , i was able to pick up the network
Click to expand...
Click to collapse
i don´t believe it! first of all, thank u kindly for ending my nightmarish odyssey through expert forums across the globe!
that just did the trick, uber cool! and yet it sucks, because i wasted most of my sunday and half of today to solve this, wondering why nobody even mentioned connection probs.
maan, i´m tired, i´m going to bed!
Hello all. Tried searching for this, but can't find other similar threads on this. I hope someone can shed light on to this annoying issue.
I have an Atrix 16GB which I got off of T-Mobile UK. Several months ago I decided to purchase one of those network unlock codes off of eBay so I could use this phone with O2, as I have a Nexus 4 16GB which I'll be using my T-Mobile line with.
The code worked.
And that was the last time the phone functioned properly.
Now what I have is the following:
Won't accept any SIM.
Won't connect to any network.
Battery discharge is CRAZY. Even on Airplane mode, it lasts 3/4 day.
The thing is, the code DID work. I mean, the phone accepted it, and then it restarted itself. After that, it kept rebooting at the start screen. I had to go through the "rooting" and "unlocking the bootloader" process to get the phone out of the boot loop.
I was already on CM7.2 when I did the unlock code. Did that cause the issue? Should I have reverted to stock settings and locked the bootloader before unlocking the phone?
Anyone here have any idea what caused this, and more importantly, what the solution may be?
The reason I still like the Motorola Atrix is:
1. Replaceable Battery.
2. MicroSD Slot - I have a 32GB Class 10 card I'd like to use.
3. CM7.2 + DSP - Produces some of the BEST audio I've ever heard on a phone. I like it.
Thanks in advance for the help! :crying:
Hey,
Even though we're a phone unlocking business ourselves, this isn't something we've come across before but I have a thought which might help.
I'm unsure if your phone was rooted before you entered the unlock code, but if so, then it might have read "accepted" but in reality - it might not have been.
I've seen numerous occasions when someone has received a code from us and then entered it - the phone "accepted" it but still didn't work with the new SIM card. If the phone was rooted, this meant that the software in the phone caused the phone to react unexpectedly and essentially reject the switch (from locked to unlocked).
I'm wondering if the software on your phone flipped for some reason, causing the issues you've had.
The best bet is to make sure that when entering an unlock code, the original phone software is installed.
I'm unsure if that helps directly, but it might help in your style of thinking and where the issue may have stemmed from.
Yesterday I received my Mi10, what a beautiful device. But I ran into a problem today:
While I was navigating in Google Maps my phone suddenly switched to lockscreen and I had to re-enter my sim pin. Like I was doing a hot swap. Only then did the phone reconnect to the network. This has happened once but I've never had this with another phone before. The sim card is new, clean and carefully inserted.
I hope this was a software bug and not a hardware issue...do you guys recommend requesting a device swap (other mi10) already? Is this a know problem?
Happend to me today also , when i did start my phone after recharge might be a software bug
I bought MI10 three days ago and this morning it lost the SIM connection and there is no way for making it recognized by MI10.
The same SIM works fine on my old MI6 and no other SIM works on MI10.
I have also tried to hard reset it, but nothing changes.
Do you think it is a hardware problem? After 3 days?
I have same problem, mi Mi 10 isn't reading my sim card anymore, looks like HW problem because it is sometimes working but I have to try to insert it maybe 30 or more times
And from today it is not reading sim card anymore.