I having this problem now. My HD2 main storage space getting low. Currently space only 40mb+- from 100mb(2 month ago).
I install few application in starage card only. (tough light, zuma, currency exchange rate, cinema show)
Everytime i browse internet, facebook or youtube. It will missing some main storage space.
I tried clear internet cache. Problem still maintain and now my HD2 running slow then before.
Have you run a cleaner application (like in SKTools), or manually cleansed the temporary files?
Since you started with 100Mb I conclude you have quite a lot of apps installed on your device, do any of them use tem files / log files / caching?
Tried looking in \Program Files\ folder?
Tried looking in \Temp\ ?
Tried looking in \Windows\Temp\ ?
Wilco said:
Have you run a cleaner application (like in SKTools), or manually cleansed the temporary files?
Since you started with 100Mb I conclude you have quite a lot of apps installed on your device, do any of them use tem files / log files / caching?
Tried looking in \Program Files\ folder?
Tried looking in \Temp\ ?
Tried looking in \Windows\Temp\ ?
Click to expand...
Click to collapse
I check manually check Temporary file already.. nothing inside. I delete some useless file but still the same. Each time i browse internet, it will deduct some space. So.. after few month. i hav to re-format again.
And app can clear the temporary file ?
:ClearTemp.
Clean Ram workson my HD2
I have installed CleanRAM and let it run occassionally. It reports enormous amounts of memory freed, but also in the HD2 memory page the amount of free memory increases.
You may want to try this, search from CleanRam in xda-developers.
SKTools (not freeware) is a contains a good utility to clean out tem files.
BTW: Are you seeing all files? Some temp files are hidden from normal file explorer, unless you set it to show hidden and system files.
Have you tried empttyng browser cache, cookies and history? (I know this is a "standard" answer, but overlooked sometimes)
Wilco said:
SKTools (not freeware) is a contains a good utility to clean out tem files.
BTW: Are you seeing all files? Some temp files are hidden from normal file explorer, unless you set it to show hidden and system files.
Have you tried empttyng browser cache, cookies and history? (I know this is a "standard" answer, but overlooked sometimes)
Click to expand...
Click to collapse
Hmm.. show hidden file ardy. Never mind. this month i will reformat 1 more time and downlaod clear temporary file App.
With my HD2 I found I would continually run out of space. The culprit turned out to be the Opera Downloads directory (/windows/opera/profiles/download).
If the main space on the device is filling up and you're mainly mainly using your browser and you've already done stuff like moved your Album photos to the storage card then this could be the culprit.
I mention that because although Opera showed no files in the Downloads directory via Opera settings, when I actually inspected the directory there was about 80mb of files in there (I should also note that ClearTemp which I installed to fix the problem didn't identify this either).
Deleted the files and moved both the Opera cache and the Opera downloads to the storage card via the opera:config settings and I no longer have a problem with the main storage space filling up.
The other thing that did make a difference was specifying in the mail app that attachments should be stored on the storage card as well.
Why did you feel the need to spam three dead threads with your comment?
[Q] My HD2 low storage space
HI All
I need help....My HD2 doing same problem....i installed game in HTC HD 2....i play this game...mobile freeze and reset. then i open hd2 and uninstalled this game. But freeze problem not solve. then i hard rest hd2 and solve freeze problem...
But now hd2 show low internal storage space....before hard rest i remember my storage space more than 200 MB now is show only 80 MB.....i don't know why lost internal memory.....
PLZ tell me....How fix it......
Thanks...
faraz_stu said:
HI All
I need help....My HD2 doing same problem....i installed game in HTC HD 2....i play this game...mobile freeze and reset. then i open hd2 and uninstalled this game. But freeze problem not solve. then i hard rest hd2 and solve freeze problem...
But now hd2 show low internal storage space....before hard rest i remember my storage space more than 200 MB now is show only 80 MB.....i don't know why lost internal memory.....
PLZ tell me....How fix it......
Thanks...
Click to expand...
Click to collapse
First I'd try to re-flash your ROM, should bring your device to original state.
Also, just in case freezes reappear, which could mean hardware problem, check "overheating" threads here on xda
Hi guys,
I've just re-installed WhatsApp. I manually backed up my chat history before uninstalling using the built-in backup feature. When I re-installed it, the installation successfully found the backup and automatically restored it. I can see all my messages but the problem is the thumbnails of previous pictures do not open the full image. When I click on the thumbnail it says "Sorry, this media file doesn't exist on your SD card."
However when I check the folder, WhatsApp/Media/Images on my internal SD card, they are all still in there. It seems like the links are broken. Any new pictures that I receive after the re-installation work fine. And these new pictures are also in the said folder along with the previous pictures.
I have tried forcing a rescan of the media; moving all the pictures into another folder, rescanning, moving them back in then rescanning. I am on CM10. The WhatsApp folder is on the internal SD partition as it's always been (even in CM7).
Does anyone have any ideas?
CVonV said:
Hi guys,
I've just re-installed WhatsApp. I manually backed up my chat history before uninstalling using the built-in backup feature. When I re-installed it, the installation successfully found the backup and automatically restored it. I can see all my messages but the problem is the thumbnails of previous pictures do not open the full image. When I click on the thumbnail it says "Sorry, this media file doesn't exist on your SD card."
However when I check the folder, WhatsApp/Media/Images on my internal SD card, they are all still in there. It seems like the links are broken. Any new pictures that I receive after the re-installation work fine. And these new pictures are also in the said folder along with the previous pictures.
I have tried forcing a rescan of the media; moving all the pictures into another folder, rescanning, moving them back in then rescanning. I am on CM10. The WhatsApp folder is on the internal SD partition as it's always been (even in CM7).
Does anyone have any ideas?
Click to expand...
Click to collapse
try wipng data in settings >>applicatiin>>manage apps >>whatsapp >>clear data
and sign in again
or try to send an error report to whats app about this matter
Soul reaper said:
try wipng data in settings >>applicatiin>>manage apps >>whatsapp >>clear data
and sign in again
or try to send an error report to whats app about this matter
Click to expand...
Click to collapse
that's pretty much the same as uninstalling and reinstalling. but yeah gave that a try anyway and still the same result
and yeah i did email whatsapp support.. not sure if i'll get a reply though
Just don't think that's possible as of now. Maybe they'll enable it later. If they respond to your email, can you post their response here for all of us to see?
I think/ am quite sure that Whatsapp for now does not re-allow images to be put on their backup servers because of the space it uses. (for millions of users)
Guess that will be a feature will not get for the moment.
it's not restored (uploaded) back onto their servers..
i've restored many times before on CM7 with the thumbnail links (well pointers to be exact) to the full-sized images on the sd card being correct
but i've never experienced this breakage of the "pointers" =\
i will post their reply if they ever do
Loveleen Kaur (WhatsApp Support)
Jan 09 09:07 (PST)
Hi there,
Thanks for your response. Apparently, this issue is relative to switching from CM7 to CM10. We apologize for the inconvenience. We hope to resolve these types of issues in the future. Unfortunately, we cannot comment on the timeline of when a fix will be available.
If you have any other questions or concerns, please feel free to contact us. We would be happy to help!
--
Loveleen Kaur
[email protected]
WhatsApp Support Team
Click to expand...
Click to collapse
:/
interestingly enough.. the CM10.1 09/01 2nd build for the LG P990 fixed this whole problem!
Hi
After reading that email response and not seeing no update tells me this has not been resolved?
I just downgraded my phone back to my old one, which in the past I successfully transferred whatsapp (Xperia Mini Pro > Xperia Z)
Now for a temporary reason I need to transfer back from the Z to the Xperia mini pro.
Even though I have factory reset the Xperia mini pro and firmware updated it, when I go to restore the whatsapp, but I am missing the images between the time I got the Xperia Z.
There is like a 6 Month gap, all the Xperia Z media is not linked although they are all in the same folder?
There is a linking issue since the old ones load?
Any thoughts on this.
The only think i noticed that has changed was that the Xperia Z had the files on the Internal SD, where as the Xperia Mini Pro had them on the External SD... Which would explain it, but I cant actually put files on the internal space (it has none for user use)
I would like to resolve this at some point soon.
Many Thanks
i am facing a similar issue as well.
i had to send my xperia z for repair, so i did a backup of the whatsapp folder and did a restore to my old HTC desire s.
whatsapp on the HTC phone was saying that the media is not found (only for old media files), but new media received on HTC phone was ok.
after i got my xperia z back, i did a backup of the whatsapp folder on the htc phone and restored on my xperia z.
now xperia z is able to view all my old media files that were originally received on the xperia phone. but when i try to view any media that i received on the HTC phone, whatsapp is giving the "media not found error". but all the media files are inside the whatsapp directory.
Yeah I just got a note 3 a few weeks ago and transferred my WhatsApp folder from my LG 2X. Got the same problem again. They were both stored on internal SD. I don't think I can be bothered anymore.
Sent from my SM-N9005 using Tapatalk
I also encountered this problem "sorry this media file doesn't exist on your SD card" and the images are blurred, and after playing it for a while on my ace 2, I finally solved it. Its Whatsapp folder pointer problem.
Basically you need to use a file explorer, and there should be 2 folders, sdcard0 (internal phone memory) and extsdcard (external sd card), your backup (conversations, images, videos) are in extsdcard, and you need to copy the media folder in extsdcard/whatsapp folder and then paste it to sdcard0/whatsapp folder (overwrite), and that's it. If your sdcard0/whatsapp/media contains some images already, then you got to copy the images from extsdcard to sdcard0 (not by folder overwrite).
Hope this helps
I'm having a similar problem.
I downgraded my Samsung Galaxy S from CM11 (which I used for about 6 months) to a custom ICS mod. Even though al my media files are located in the correct folder on my internal SD card and Whatsapp properly reloaded my chat database, Whatsapp doesn't seem to be able to locate the pictures I received or took in the last 6 months. However, pictures from before CM11 are detected properly.
Did something changes in the filesystem setup between ICS and CM11? If so, is there a way to correct this for Whatsapp??
right now the offical last version is 2.11.378 which i downloaded from play store after a clean new rom and i got the "unable to restore" message. then i had downloaded whatsapp+ because of the more options. so i said lets try nothing to loose and voilaaa succesfully restored even with the pictures and everything. i checked the + version. right now it is 2.11.301
thewalekk said:
right now the offical last version is 2.11.378 which i downloaded from play store after a clean new rom and i got the "unable to restore" message. then i had downloaded whatsapp+ because of the more options. so i said lets try nothing to loose and voilaaa succesfully restored even with the pictures and everything. i checked the + version. right now it is 2.11.301
Click to expand...
Click to collapse
I just tried now with Whatsapp+ but still nothing...
Those who cant get their history back, here is the %100 working answer.
First rename your whatsapp folder something else just incase.
Then download whatsapp+ 6.15D and install
Rename your folder back again as whatsapp
Open the app and register your phone just like original version
(If you had a plus backup before the app will ask to restore the plus backup. Pass it and register as normal)
Now restore your messages (you will see it will be restored)
Now go to the plus options and take a full plus backup (not normal whatsapp backup! Plus backup!)
Now rename whatsapp folder again just incase and uninstall whatsapp+ and install the latest plus version
Rename the folder back
This time use plus restore option when you first open the app
And there you go... latest version and your all messages are back )
P.S : Sometimes you can get an error when you register your phone like "your client's base has chaned" if you get the error install the latest original from play store and uninstall it and do the steps from the begenning...
b1inarical said:
i am facing a similar issue as well.
i had to send my xperia z for repair, so i did a backup of the whatsapp folder and did a restore to my old HTC desire s.
whatsapp on the HTC phone was saying that the media is not found (only for old media files), but new media received on HTC phone was ok.
after i got my xperia z back, i did a backup of the whatsapp folder on the htc phone and restored on my xperia z.
now xperia z is able to view all my old media files that were originally received on the xperia phone. but when i try to view any media that i received on the HTC phone, whatsapp is giving the "media not found error". but all the media files are inside the whatsapp directory.
Click to expand...
Click to collapse
Hi
A friend just experienced the same "Sorry, this media file doesn't exist on your SD card." problem when he moved his WhatsApp chats between two phones, like b1inarical did with his Xperia Z and HTC Desire S.
Has anyone found a technical workaround to this perennial WhatsApp account transfer problem, or is it innate and cannot be solved?
Thanks in advance.
This worked for me - backup the entire WhatsApp directory from the old phone from the SDCARD (or wherever it is on your phone), then copy it to the new phone BEFORE you install WhatsApp. When you install it on your new phone choose to RESTORE THE MESSAGE backup and the images should be linked to the correct directory on your phone
sam10000 said:
Hi
A friend just experienced the same "Sorry, this media file doesn't exist on your SD card." problem when he moved his WhatsApp chats between two phones, like b1inarical did with his Xperia Z and HTC Desire S.
Has anyone found a technical workaround to this perennial WhatsApp account transfer problem, or is it innate and cannot be solved?
Thanks in advance.
Click to expand...
Click to collapse
sam10000 said:
Hi
A friend just experienced the same "Sorry, this media file doesn't exist on your SD card." problem when he moved his WhatsApp chats between two phones, like b1inarical did with his Xperia Z and HTC Desire S.
Has anyone found a technical workaround to this perennial WhatsApp account transfer problem, or is it innate and cannot be solved?
Thanks in advance.
Click to expand...
Click to collapse
I have found the root cause, but not a way to fix this issue.
By switching WhatsApp from a Nexus 5 to a Galaxy S2 (have to send N5 in RMA) I restored conversations but media link is broken, although the folder has been placed correctly.
By opening your WhatsApp DB (/data/data/com.whatsapp/msgstore.db) with a text editor like Notepad++, look for
Code:
/storage/emulated/0/Whatsapp
This is the WhatsApp folder on my Nexus 5. However, the internal SD card on the Galaxy S2 is /storage/sdcard0. Since WhatsApp is quite stupid, it saves the FULL path in the DB, instead of pointing straight to /sdcard/.
If I open this DB with ANY SQLite browser, I can find only few of these paths, contained in the media_refs table. Only 51 results are shown, while I have thousands of audio clips and pictures. Messages table does contain many information, including the Whatsapp server where the media has been downloaded, but not the path on the device.
Does anybody know how to pull this information? It is displayed when opened in Notepad++ (and I can see thousands of results searching for /storage/emulated/0/) but the DB table does not show all of them...
Sorry to bump an old thread but is the only thread I can find with a similar issue to mine. HTC M8 (lolipop) is in for repair and managed to back up my chat history to a loan phone from a friend HTC desire 610 (kitkat). Chat history has been restored with no issues. But the media images are "not on SD card" however if I manually browse they are there. Did anyone find a solution or a way to change the path as per Oliver's post?
Strange part is that videos have moved over with no issues. Just images.
Hi Guys,
I encounter a strange thing, yesterday my phone was very heat and decided to pull battery out manually (because i don know what things running behind) After restarting the phone, i found out that the internal memory of my photos, videos and the application data are all gone, the phone main screen is normal all the apps icon still there but some apps are not able to run smoothly and need re installed.
My question is:
1. I try to use data recovery software from pc (recuva, stella pheonix etc) but i cant find the photos and videos that i need to recover), at the same time, i try to use from phone apps (undelete, diskdigger). The results are the same i cant find and recover all the files is needed. Anyone know how to recover in other ways?
2. I saw my photo gallery has alot of thumbnail images which i cant open at all after this. I have deleted it, what causes it happen and the thumbnail cache file is more than 2gb, i not dare to delete and i was hoping my files are inside.
3. Is this problem happen due to memory corrupted? or some apps like antivirus caused ? i just install a antivirus call COMODO the day before it happen.
4. Anyone know how to recover internal memory through adb tool ?
Hi
I will be passing on my company phone for someone else to use for couple of weeks, and I am having some privacy concerns about it. I have already transferred all images/videos from the phone's ext SD card, but now I am worried of how I can securely erase the data. I don't wanna buy a new SD card just for this, so I was wondering if there is any way to safely erase/destroy those data.
For starters, I got my self 'secure file deletion' from play store, which allows to wipe off selected data off the phone memory and the external card. Which I did. Images/videos are stored under:
/storage/extSdCard/DCIM/Camera
But after wiping those off, I realised that not all image/video data is cleaned off. The OS also stores thumbnails for those media. Surprisingly, those are stored in phone memory and location can't be changed:
/storage/sdcard0/DCIM/.thumbnails
In there, there are .JPGs (thumbnails) and a strange '.thumbdataXXXX' file. So, I use 'secure file deletion' to remove those as well. Funny thing is that even after erasing those, I can still see the thumbnails of the corresponding video/image (but when I select it, it says 'file not found' - which is expected, because its already been wiped). Nevertheless, my guess is that the thumbnails of those videos/images are also cached elsewhere. But where?
My question is - is that all there is to it? Is the OS storing any more related data in regard to images/videos that I need to wipe? Are those actions I have taken enough to give me peace of mind that my media are safely wiped off beyond recovery?
I found that the secure deletion apps are very few, most of them require root and most even don't work properly (e.g. files reappearing after wipe etc). There are some good ones like 'ishredder 3 pro' and 'clean master' that offer secure wipe options - but only for wiping off entire phone/card memory - which is not what I want here. Any more suggestions?
The phone is a non-rooted Samsung with 4.1.2 Android OS on it. I don't wanna root the phone and I don't want to wipe entire ext card - so any suggestions, please bear that in mind.
Makes me wondering why there isn't any build-in function to the OS for secure deletion of files? Sure it would be slower and not everyone would applaud it, but it could be enabled on demand e.g. via Developer Options...
ta!
I have also noticed, that ever since I started using 'secure file deletion', when I connect via USB to copy files from the extSD to the PC, I get "device not connected" errors every few files I copy. Then, I have to use 'enable usb debugging' (from Dev Options) in order to get the device to show up again.
Any thoughts on my initial queries will be most appreciated. Someone must have noticed those issues. Perhaps they are not specific to 4.1.2 but maybe other versions of the OS...
jstoner said:
Funny thing is that even after erasing those, I can still see the thumbnails of the corresponding video/image (but when I select it, it says 'file not found' - which is expected, because its already been wiped)
Click to expand...
Click to collapse
Just another observation regarding this. If I go into File Manager and nagivate to "/storage/extSdCard/DCIM/Camera" and then go back to Gallery, then the thumbs of videos that are already deleted don't show up. That's a workaround for refreshing the cache (without having to do a full restart).
Anyone noticed those issues, or is it just me???
Hey everyone,
I don't know if it's since the new WhatsApp update or related to SuperSU, but, Im not able to share / import anything to WhatsApp that's stored in the Internal storage.
One solution I found was to copy the needed media to extSd. Ye, it worked, but it's really annoying to move everytime the item over to some storage on external.
Update from now:
Noticed it is not only related to WhatsApp.
Any help will be thankful.
Using ArchiDroid 1.7.18 with ArchiKernel 1.5.2
bobik666 said:
Hey everyone,
I don't know if it's since the new WhatsApp update or related to SuperSU, but, Im not able to share / import anything to WhatsApp that's stored in the Internal storage.
One solution I found was to copy the needed media to extSd. Ye, it worked, but it's really annoying to move everytime the item over to some storage on external.
Update from now:
Noticed it is not only related to WhatsApp.
Any help will be thankful.
Using ArchiDroid 1.7.18 with ArchiKernel 1.5.2
Click to expand...
Click to collapse
I had the same issue follow these steps
just copy the contents of the folder some place else
delete and recreate the folder
put back all the content
Profit!
and it doesn't work then hold the file and then u will see the sending options like Bluetooth,wifi-direct,etc. at the end of that option there is whatsapp like these u can share only images and videos !!!! thank you