[Q] Please help me. I have a question? - HD2 Windows Mobile 6.5 Q&A, Help & Troubleshooting

please help me. On April,2010 I buy HD2-T8585 amout is 2 but one mobile has a lot of problem and I flash rom many time but it not work. It alway to reboot and often to hang. I cann't open Youtube , IE, Update weather etc.. and I decide to sell it on this monday. For another one it work good and I have question that If I flash a new rom more than one time the mainboard of hd2 will has a problem? The older rom version 21869 and I want to flash miri & dinik is a new rom and I'm not sure to do it.
thank you so much for your time.

no, flashing more than one time should not be a problem. it sounds to me like that one phone has a hardware problem.

thank you so much for your time.

mutaetang said:
please help me. On April,2010 I buy HD2-T8585 amout is 2 but one mobile has a lot of problem and I flash rom many time but it not work. It alway to reboot and often to hang. I cann't open Youtube , IE, Update weather etc.. and I decide to sell it on this monday. For another one it work good and I have question that If I flash a new rom more than one time the mainboard of hd2 will has a problem? The older rom version 21869 and I want to flash miri & dinik is a new rom and I'm not sure to do it.
thank you so much for your time.
Click to expand...
Click to collapse
I agree with previous poster, but I want to add:
Since the T8585 is not yet 1 year old, you should not sell, but invoke your guarantee (send it to HTC for repeir). Remember to flash back standard Rom though before you sent it back.
I do not know where you live, but over here HTC even sends courier to pick up a phone which needs repairing under guarantee. If this service is also in your country, sending it will be no problem, receiving back also not.
I just wonder why you have not sent it for repairs earlier, certainly since you have a working HD2, you should have been triggered to the abnormal behaviour of the HD2......

Related

What rom are you using, and where is it now?

hey all! i'm currently waiting for my 3125 to make it to my doorstep (it shall be my backup until i get my 8125 apart and determine which lcd screen i need to buy to fix it -- don't let truck tailgates come down on your lcd screen, you'll get angry...)
so, what roms are doing what for people?
so far, i've been able to dig up scattered around the net (which is funny, considering the m$ note on the ftp about no devices on the market have wm5 offered, so its proprietary now, take down and destroy....):
ruu_star100_1.02.251.1_qtekeur_ship_r2.exe (think its the buggy one, missed calls and all that)
ruu_star100_2.4.502.0_02.45.30_cws_ship.exe (htc support's current (illegal?) offering for the cingular/at&t customers)
ruu_star100_3.6.251.0_02.67.30_qtekeur_ship.exe...
I'm sort of in the same situation as I have a 3125 on the way to replace my 8125...
I'm going to use the "RUU_STAR100_3.6.251.0_02.67.30_QtekEUR_Ship" ROM as it seems to be the latest available and I was able to pull it off the FTP last week.
I'd still be interested to know what everybody else is running though
i'm also using the "RUU_STAR100_3.6.251.0_02.67.30_QtekEUR_Ship" ROM and don't have any problem, stability, not too slow...
yeah im using the Qtek8500 ROm RUU_STAR100_3.6.251.0_02.67.30_QtekEUR_Ship
On my Cingular 3215.
This is the only clam shell WM5 device in the world yet it gets no love. No one doing new ROMS or anything. I have the HTC Wizard and I swear they come out with new ROM every week, sometimes more expecially with the whole WM6 ROms.
hmmm. i've been scanning through both xda and spv forums to figure out the best way to go about cooking up a rom. christ, xda is a mess to look through, but so far i think maimach's tools may do the trick. at least the thread seems to give hope :
http://forum.xda-developers.com/showthread.php?t=294489
as to how to pull the nk.nbf or nb out of the rom.exe, i'm retarded (extract it with winrar someone said... ), this thread could work too...- http://forum.xda-developers.com/showthread.php?t=238945
i've been looking into this for a few days, and my head is starting to hurt (should go medicate...)
anyone else have any suggestions as to how to go about?
donshula said:
I'm sort of in the same situation as I have a 3125 on the way to replace my 8125...
I'm going to use the "RUU_STAR100_3.6.251.0_02.67.30_QtekEUR_Ship" ROM as it seems to be the latest available and I was able to pull it off the FTP last week.
I'd still be interested to know what everybody else is running though
Click to expand...
Click to collapse
Well, the app unlock went fine and the 'RUU_STAR100_3.6.251.0...' ROM went on without any probs (didn't bother to SIM unlock as I'm a Cingy customer anyway)
Would love to get my hands on a copy of ClearVue though as this ROM doesn't seem to have it and the Cingular one did.
Anybody??
BTW, love this phone!
I've answered my own question.... plenty of apps here, including ClearVue and some other cool stuff:
http://surrealnetworks.com/mpx/SDAapps.htm
I can't seem to find this ROM on the ftp server anymore
ftp://xda:[email protected]_STAR100_3.6.251.0_02.67.30_QtekEUR_Ship.exe.
Can someone please uplaod this again, I want to put it on my new 3125 sexy phone )
insomnia said:
I can't seem to find this ROM on the ftp server anymore
ftp://xda:[email protected]_STAR100_3.6.251.0_02.67.30_QtekEUR_Ship.exe.
Can someone please uplaod this again, I want to put it on my new 3125 sexy phone )
Click to expand...
Click to collapse
insomnia - I just dropped a copy onto RapidShare:
http://rapidshare.com/files/18537284/RUU_STAR100_3.6.251.0_02.67.30_QtekEUR_Ship.exe.html
Don't forget to application unlock your phone first
Thanks a bunch donshula, I am downloading it right now.
So, what are the differences between the 3.6.251.0_02.67.30 and the 2.4.502.0_02.45.30 one? And why are so many people using the 3.6.251.0_02.67.30 one instead?
I've got the 2.4.502.0_02.45.30 as from Cingular and can't say I've had problems...
Would installing the 3.6.251.0_02.67.30 one cause issues because it has some different hardware?
insomnia said:
Thanks a bunch donshula, I am downloading it right now.
Click to expand...
Click to collapse
No probs, I have the Cingular base ROM as well if you ever need to go back to it.
thelostsoul - I wouldn't be able to tell you the differences between the ROM's but generally, the newer the ROM, the more bug fixes and better stability is my guess. I do it anyway because I love to fiddle !
A downside of the non-carrier ROM's is that they don't always have the same software; 3.6 doesn't have XpressMail and the ClearVue suite for example.
Oh and no issues putting the 3.6 ROM on a Cingy 3125. They share the same base hardware components from what I understand. A few of us have done it without issue (if you follow the instructions properly) and the 3125's actually have more ROM than the Qtek 8500 so no worries on space.
how come I am getting invalid vender error when I am trying to install that firmware? I ran surreal networks app utility and rebooted.
Doesn't sound like you went through the full application unlock process. I followed the guide in this post to the letter (#2) and it worked.
http://forum.xda-developers.com/showthread.php?t=292936
One thing I found was that when doing the regedits in step 1, your initial registry entries might not be the same as his - doesn't matter, just make sure you change them to the values damird lists.
Also for step 3, the file you want to download is the one at this link:
http://nah6.com/~itsme/download/itsutils.zip
- get one of the later ones and you have to start adding arguements to the pdocread command.
Hope this helps
thanks! it worked and now I am running the Qtek Rom which seems less buggy and a little more responsive. Have not experienced the missed call problem either. Now all I need is some good software to fine tune this puppy! maybe some good ring tones!!!!
insomnia said:
thanks! it worked and now I am running the Qtek Rom which seems less buggy and a little more responsive. Have not experienced the missed call problem either.
Click to expand...
Click to collapse
Glad everything worked out.
Thanks for your response donshula!
Anyway, out of curiosity, has there been any word of a possible wm6 upgrade for the startrek?
thelostsoul said:
Thanks for your response donshula!
Anyway, out of curiosity, has there been any word of a possible wm6 upgrade for the startrek?
Click to expand...
Click to collapse
No idea, there's a wm6 beta floating about for the S620/Dash but I've not heard anything about the 3125. I'd love to get my hands on a proper copy...
Point 3125 unlocker
Zetajunkie point me in the direction of the sim unlocker (free) for the 3125.
PPPLLLEEEAAASSSEEEEEEE!!!!!!
Trini
@ trini
the sim unlocker i was thinking of errors out (the spv-tornado one). if you don't want to call cingular to get it unlocked (free?) or pay the 20-40 bucks US that various companies charge, all i can suggest is to keep a look out on spv-developers.com. some helpful **** there (that's the site that we can thank for our cid-unlock). i don't know how responsive they are in questions, considering i haven't been able to post there ever (i registered, but i never got my permissions to post topics enabled for some reason)....
a good place to start looking there though is
http://www.spv-developers.com/forum/forumdisplay.php?f=23
sorry for getting your hopes up... i've been spending too much time staring at the screen lately, going crazy in small steps

flashing cooked WM6 on works phone?

I should be receiving a shiny new vodafone hermes this week to use for work
is flashing a cooked rom on a works phone a good idea? can an employer trace the change to WM6? can i access works outlook account?
Im fairly together with upgrading but I dont want to BRICK a works phone within days of getting it ..... but wm6 black looks soooo good.....
cheers very much for any help
J a m e s said:
I should be receiving a shiny new vodafone hermes this week to use for work
is flashing a cooked rom on a works phone a good idea? can an employer trace the change to WM6? can i access works outlook account?
Im fairly together with upgrading but I dont want to BRICK a works phone within days of getting it ..... but wm6 black looks soooo good.....
cheers very much for any help
Click to expand...
Click to collapse
It seems to be a risk that you have to be willing to take. If you do upgrade though make sure that you are aware of the bugs that each ROM has some have a few and others have more, it takes reading 1000+posts to know. Your employer will know if it is a new ROM, before you hand it back in you would have to downgrade to the original ROM that came with the phone. As for the outlook account, you need the settings if it is setup for push mail, this could cause some headaches setting up.
Use extreme caution as this belongs to your employer, but in the end up to you.
Knowing my luck I think I would probably run into trouble
I will give flashing a miss for the time being - Thanks very much for quick response
Now, let me think. Lets use a little bit of common sense here shall we?
If you were given a laptop from work, would you remove the Windows installation that it came with and install Linux?
If you had a company van, would you remove the company logos from the side and advertise your brothers window cleaning firm instead?
If you were given a company uniform, would you remove the logo from the jacket and wear a Greenpeace badge instead?
Just think about it a little first, before posting such ridiclous questions to this forum!

Getting a new HTC Hero on orange contract

hi guys,
i've just ordered a htc hero on orange and i have 7 days to try it. I will receive it on tuesday, so whilst i'm waiting i have many questions that i would like help with. My computer knowledge is good, but with mobiles i'm almost useless, so apologies if i end up asking questions which may sound pretty straightforward to many of you.
1. The hero will come with orange firmware, but i assume its a lot slower than custom firmwares, so what is the latest and the best known firmware at the moment and what is the procedure on installing it?
2. Since I have 7 days to test out the phone, i want to try it with the latest firmware, but i'm nervous and i want to play it safe and need to protect the original orange firmware, so what is involved in making a FULL BACKUP of the orange firmware and if i decide i want to put the orange firmware back onto the htc, how do i do this?
3. Is there any risk involved in the above procedures where i could mess up the phone and not be able to fix it again?
4. Lastly, if I replaced the phone with the current latest firmware and at a later date Android 2.0 came out, will i be able to upgrade to the latest operating system without problems?
Many thanks again
newbiefone said:
hi guys,
i've just ordered a htc hero on orange and i have 7 days to try it. I will receive it on tuesday, so whilst i'm waiting i have many questions that i would like help with. My computer knowledge is good, but with mobiles i'm almost useless, so apologies if i end up asking questions which may sound pretty straightforward to many of you.
1. The hero will come with orange firmware, but i assume its a lot slower than custom firmwares, so what is the latest and the best known firmware at the moment and what is the procedure on installing it?
2. Since I have 7 days to test out the phone, i want to try it with the latest firmware, but i'm nervous and i want to play it safe and need to protect the original orange firmware, so what is involved in making a FULL BACKUP of the orange firmware and if i decide i want to put the orange firmware back onto the htc, how do i do this?
3. Is there any risk involved in the above procedures where i could mess up the phone and not be able to fix it again?
4. Lastly, if I replaced the phone with the current latest firmware and at a later date Android 2.0 came out, will i be able to upgrade to the latest operating system without problems?
Many thanks again
Click to expand...
Click to collapse
1) why would you assume this? Orange dont put anything on there that slows the phone down, only an app for extra orange settings, which i believe takes you to a webpage...
2) read up on this, we cannot type it out every time. look for nandroid. But if you are trying it use the official update method from the orange site.,
3) same question, if you follow instructions you will be fine.,
4) It has been said by HTC that 2.0 will come to the Hero.... again this is plastered all over the forums and I do believe that your a lazy ass for not looking this up yourself.
Barry - it seems that rather than helping your simply having a go at me for asking questions. It might be a straight forward procedure for you, but I clearly stated that i'm a noob when it comes to the understanding of mobile phones. If you don't want to help then simply ignore my thread, rather than throwing insulting comments mate.
1. As for telling me that orange doesn't slowdown the phone, well many forum users tell a different story as they said there is a huge difference in speed between modaco firmware and orange's own version.
2. Nandroid is one of many and people have also mentioned sprite and mybackup which confuses us noobs as to which one is best and simplest one to use.
3. The 3rd question is not the same as no.2 because i'm trying to ask if there is any risk of totally bricking the phone, which might not affect you, but it means that i end up stuck on a 24mth contract with a bricked handset.
4. It seems your simply increasing your post count as you didn't read my question properly....I never asked if HTC 2.0 will come to hero....i asked that if i update to a custom firmware now, will i still be okay in updating to android 2.0 or could i run into problems because i have a different firmware.
Hi Mate,
There's a lot of useful info around these forums though i hate the 'High and mighty' approach a lot of people have around here, i dont know if they get a kick out of it or just generally like being unhelpful and worship the search god.
From my experience the search on this site is almost completely useless as you have to know exactly what it is you're searching for in the first place - and the point is that Noobs dont know what their looking for!
As for help with your questions i'll try my best! I have the Hero on Orange also - just had it for over a month.
1. The Orange Firmware doesn't have the bloat you'd expect - it's pretty much the same as the official HTC firmware bar the Orange boot logo. The reason Modaco is so fast is that it has tweaks and such to make it faster.
2. It's possible to do this - however you'll need to install a Custom Boot Image. I made a quick guide for someone else here :- http://forum.xda-developers.com/showthread.php?p=4868874#post4868874
The custom image will allow you to do a Nandroid backup of the currently installed ROM and it can also be restored - however the Orange Rom can also be downloaded from the orange website too and installed if needed using the RUU that coms with it.
3. There's always a risk when flashing firmwares and such. If the instructions are followed then generally you should be ok but theres always the small chance of something unexpected happening.
4. If i understand the question correctly - then yes you are able to install the latest official firmware when it's released. Though i hear that the latest official firmwares have been harder to 'Root' - maybe someone else could clarify.
Anyway i hope these answer your questions - and i'm 99% sure you'll be sticking with the Hero - from my first Month with it, i find it's the best phone i've ever had. Yes i've even owned 'one of them iThingys'.
Just for info I'm running Amon Ra's recover Image 1.2.3, the Modaco 2.8 rom with the Teknologist 1.8 kernel.
Cheers
Paul
thank u so much paul. Mate thats all i was asking for and thank goodness someone like u is here to help us noobs on the forum..ur an asset to this forum..keep up the good work.
I've just received the hero around 5 mins ago and i'm gonna play about with it to see if there even is the need to update the rom and will let u know how i get on.
I'm worried of scratching my touch screen, so my question is that can i get hold of a cover or something that can protect it?
Cheers mate...much appreciate it
No worries mate - glad to help people, shame most people round here find it such a chore.
I've been using my Hero for just over a month and havn't protected it with anything. I always take care to slip it into an empty pocket.
From what others are saying the screen is made of gass and quite resistant to scratches - obviously scraping car keys down it isn't the best idea but i'm sure itll be ok if you take a bit of care with it.
I also hear the response of the screen is lowered if a protector is added. Take a look on the Hero Accessories forum, there may be a thread on there about covers / cases and such.
Cheers
Paul
my problem is that i have 2 mobiles in one pocket and that sometimes means i end up putting my house keys in the same pocket too. The reason i have to have a phone in my trouser pocket is because i'm deaf in both ears and unless the phone is ultra loud, i can't hear it, so the only alert is when the phone vibrates in my pocket.
People recommend either the flexishield or the invisibleshield, don't know wot to go for, lol.
Also the htc unlock button should only be the one on the most right, yet if i press home button, that too unlocks it..is there any way of disabling this or altering the button combination?
To be fair, most trousers / jeans have 4 pockets. If you want to scratch all of your stuff, put both phones and your keys in one pocket. If you want to keep them nice, use some of your 3 spare pockets. At the end of the day, it's a £400 phone - treat it as such and it will reward you by staying nice and shiny.
true, but its not just keys that can do the damage mate...i'm a cable installer and my work involves crouching, bending, lying down and the worry is that the trousers stretch and crack or damage the screen, so some case or screen protector would be nice to have.
Some people say that the touch sense doesn't respond well, but i tried to use the touch with its original screen protecter sticker which comes with it when orange sends it and it works fine.
newbiefone said:
true, but its not just keys that can do the damage mate...i'm a cable installer and my work involves crouching, bending, lying down and the worry is that the trousers stretch and crack or damage the screen, so some case or screen protector would be nice to have.
Some people say that the touch sense doesn't respond well, but i tried to use the touch with its original screen protecter sticker which comes with it when orange sends it and it works fine.
Click to expand...
Click to collapse
Well it sounds like you'd need a case to keep it protected in your situations. I'm sure there's loads of options available. Either that or just leave it out of harms way
How are you finding the Hero now you've had it for a few days now?
@newbiephone Belt mounted case is what is needed.
hi paul mate,
i think the screen protection is the last of my worries
i have the following issues which i don't know how to address:-
1. Low reception - after reading up, i switched off 3g and this increased the reception, but only slightly.
2. contacts / people list - I have exported 350+ contacts from nokia e75 into a CSV file. Then i imported it into google mail and now i synced the HTC with google and this allowed me to download the contacts list. However the contact's numbers are all classed as additional "notes" rather than numbers. I hope i don't have to manually type in 350 contacts!
3. Is there a more simple dialpad that you can recommend? I hate the htc one.
Hi Newbiefone
Can I just say something here that will satisfy all your worries!!!
You wont be wanting to return the Hero after 7 days because it is a quality phone....
Before long you`ll be installing roms, themes, apps galore.
Plus we`ve all got Android 2.0 to look forward to too....
lol, thanks for the positive comments mate, but these are not worries mate, but problems that need diagnosing and solving. I'm sure one these are solved, my htc will stay with me hopefully forever! ROFLOL!
Oops sorry newbie my post was in relation to your first post!
Only just seen your last post..
I sync my contacts with outlook. Can you not import them into there with your csv files and then sync your hero with outlook?
I have seen may posts about problems with contacts and syncing.
To be honest ive not had one problem with it the way i do it..
If you have any more questions just give us a shout. Had my hero since the day it was launched on Orange.
Ah Newbie just been thinking there is a dialpad out there that ive seen. Just cant think of the name lol...
Christ maybe i should think before i type!
A question for one of your questions. Have you tried the latest radio firmware?
Mine and my girlfriends Hero signal are both poor but we do live an airaid shelter!!
Johnny boy your a STAR!!! If you were a girl, i'd kiss u, lol!!
I exported from nokia pc suite straight to outlook and then used HTC SYNC Manager to synchronise calender and contact its done it perfectly!! Thank u so much!
Right what do u mean by the radio firmware? I currently have the latest orange firmware and was adviced not to mess around with that firmware by someone on the forums as i'm still in my 7 days exchange warranty with orange.
Now how about that dialpad name?
LOL oh i`m glad it worked. I dont know why people have so many problems sorting out their contacts on here. Ive seen many a story about syncing problems. I just think this way is so easy i dont know why everyone doesnt do it this way. Ah well never mind at least ive helped someone.
Mmm best leave radio firmware then till you decide to keep it.
Dial pad now thats a tricky one i had a quick look and couldnt find it.
I`m happy with the stock one so i didnt pay much attention to it. Maybe i should have lol!
newbiefone said:
Johnny boy your a STAR!!! If you were a girl, i'd kiss u, lol!!
I exported from nokia pc suite straight to outlook and then used HTC SYNC Manager to synchronise calender and contact its done it perfectly!! Thank u so much!
Right what do u mean by the radio firmware? I currently have the latest orange firmware and was adviced not to mess around with that firmware by someone on the forums as i'm still in my 7 days exchange warranty with orange.
Now how about that dialpad name?
Click to expand...
Click to collapse
the reason many people have problems mate is because many import/export the more difficult way via CSV, then google then HTC and if the CSV is messed, then it won't work, but outlook seems to import data perfectly.
If you can't help with a dialpad program, how about like a contacts grid? The Favourites one takes up too much space and only can add a verticle list...if i'm gonna use the whole screen, then i might as well have at least 9 contacts or more at the same time, rather than 3 at a time.

Does any custom firmware fix the terrible call quality?

I have an ATT Titan on firmware 7720
Does any custom firmware fix the call quality issue?
A lot of at&t users have had issues in the past with call quality on their Titans, And I am sure it did get better with updates, It is always best to update to the latest version of the OS, This could either be 8107 or 8112, The 7720 build is quite an old release, If you still have no joy after updating it could be a poor reception issue in your area, Check the gold connectors are making full contact on the rear housing, try not to break them as they are fragile, If all else fails then take the handset back for a replacement, Hope you do get it sorted.
I'm on my 4th Titan from warranty swap over this issue. All of them have the problem (if you ask me). It has been discussed all over the web and here on XDA lots of times.
Here they discuss it with a few suggestions:
http://forum.xda-developers.com/showthread.php?t=1372881
Here is where I found my solution that actually works:
http://forum.xda-developers.com/showthread.php?t=1467643
Good luck. And if you haven't already filled your Titan's memory up, Back it up and fill the memory up with songs, pics or video and see what happens! Mine freaks out and causes a Hard Reset! HTC really hit a home run with this POS!
GreenGrenadez said:
I'm on my 4th Titan from warranty swap over this issue. All of them have the problem (if you ask me). It has been discussed all over the web and here on XDA lots of times.
Here they discuss it with a few suggestions:
http://forum.xda-developers.com/showthread.php?t=1372881
Here is where I found my solution that actually works:
http://forum.xda-developers.com/showthread.php?t=1467643
Good luck. And if you haven't already filled your Titan's memory up, Back it up and fill the memory up with songs, pics or video and see what happens! Mine freaks out and causes a Hard Reset! HTC really hit a home run with this POS!
Click to expand...
Click to collapse
Thanks for your reply. I've already used a tape to mute the top mic. But it is only a temporary solution.
Has ATT released any firmware update? Mine is still on 7720.
AndyFZ1S said:
A lot of at&t users have had issues in the past with call quality on their Titans, And I am sure it did get better with updates, It is always best to update to the latest version of the OS, This could either be 8107 or 8112, The 7720 build is quite an old release, If you still have no joy after updating it could be a poor reception issue in your area, Check the gold connectors are making full contact on the rear housing, try not to break them as they are fragile, If all else fails then take the handset back for a replacement, Hope you do get it sorted.
Click to expand...
Click to collapse
I am using an ATT titan. But ATT has not released any official update since 7720. To update to 8112 or higher, must I debrand it? I read some threads from this forum. If I understand correctly, I must use either a Y cable or something called gold card to debrand it and then flash custom firmware?
Thanks
AT&T has not released anything and they have no plans of doing so either. Don't wait for them to do anything.
I have attached a force update cab (with language packs) that will update your US AT&T Titan to at least the latest MANGO 8107.
skewerskewer said:
I am using an ATT titan. But ATT has not released any official update since 7720. To update to 8112 or higher, must I debrand it? I read some threads from this forum. If I understand correctly, I must use either a Y cable or something called gold card to debrand it and then flash custom firmware?
Thanks
Click to expand...
Click to collapse
You don't need to use gold card or Y cable. Use cab sender to update to latest stock rom version 8107. Previous post has the cab package needed to update ur phone. If you are looking at non-stock custom rom then yes I would recommend to debrand to euro version rom using Y cable. See related thread on this topic
http://forum.xda-developers.com/showthread.php?t=1693334
http://forum.xda-developers.com/showthread.php?t=1684912
For custom roms see this forum: http://forum.xda-developers.com/forumdisplay.php?f=1359
Hope this helps.

[Q] Htc One Issues.

Hellow Everybody.Before 2 days i bought Htc One M7. I have 2 issues with my new phone. Accidently discovered that there is no HDR mode in photo mode, and by luck i found out that this problem is from T-Mobile Htc One's Phones. I am not living in Usa but in Bolivia which mobile phones from Usa are sending here in order to be sold ( Brand New Ones). Anyways there is a way to know if it Is International Version or T-Mobile Version???. The second isuue is with Htc Account i have follow the steps over and over again but can not sync the phone with the account of Htc that i just created today. Htc sync is inactive (gray) . I guess thats why i don't receive messages or Updates like the camera fix that i see is already out.
Any Solutions???
Thank You,
Konstantinos.
Any Help? Anyone ?
Check your phone for software updates. One just come out for tmo usa that restores the hdr function
dreico33 said:
Hellow Everybody.Before 2 days i bought Htc One M7. I have 2 issues with my new phone. Accidently discovered that there is no HDR mode in photo mode, and by luck i found out that this problem is from T-Mobile Htc One's Phones. I am not living in Usa but in Bolivia which mobile phones from Usa are sending here in order to be sold ( Brand New Ones). Anyways there is a way to know if it Is International Version or T-Mobile Version???. The second isuue is with Htc Account i have follow the steps over and over again but can not sync the phone with the account of Htc that i just created today. Htc sync is inactive (gray) . I guess thats why i don't receive messages or Updates like the camera fix that i see is already out.
Any Solutions???
Thank You,
Konstantinos.
Click to expand...
Click to collapse
Thank you for your Responce,
Well at the end seems to have more isuues.I can not get OTA Updates ( Never got one) , Htc account can not syn with the device, No HDR Mode in photos, No Tv App Intalled like should be, The Software Version is Really weird is 1.36.599.1 meanwhile the official from HTC is 1.27 or 1.29?? Not Sure about that...PLUS in the bocx where is says the IMEI they have changed the last digist with a pen ( They have write it accually with a pen the last digits of the IMEI.). Really i am very confused and dissapointed with a device that costs hundrends of $$$.I would really apreciate if someone can tell me how the he** i can found out which HTC ONE version i have ( if it Google Edition, International , T-Mobile etc).
Thank you,
Konstantinos
dreico33 said:
Thank you for your Responce,
Well at the end seems to have more isuues.I can not get OTA Updates ( Never got one) , Htc account can not syn with the device, No HDR Mode in photos, No Tv App Intalled like should be, The Software Version is Really weird is 1.36.599.1 meanwhile the official from HTC is 1.27 or 1.29?? Not Sure about that...PLUS in the bocx where is says the IMEI they have changed the last digist with a pen ( They have write it accually with a pen the last digits of the IMEI.). Really i am very confused and dissapointed with a device that costs hundrends of $$$.I would really apreciate if someone can tell me how the he** i can found out which HTC ONE version i have ( if it Google Edition, International , T-Mobile etc).
Thank you,
Konstantinos
Click to expand...
Click to collapse
Have you rooted your device? did you get it second hand? did you convert it to a developer version? did you change the CID?
If you answered NO to all questions, then I think you should perform a hard reset on the device and see if that can solve the issue, otherwise maybe you need to take it back and have it exchanged. Don't be disappointing when you have an issue, that's why we are all here, to help you.
If you pulled it out of the box and none of the TV apps were installed and your having issues getting an OTA that your phone should have, then perform the hard reset (tech support will ask you to do so anyways); and if that doesn't fix the issue, then return it. That's why we have warranty.
megabiteg said:
Have you rooted your device? did you get it second hand? did you convert it to a developer version? did you change the CID?
If you answered NO to all questions, then I think you should perform a hard reset on the device and see if that can solve the issue, otherwise maybe you need to take it back and have it exchanged. Don't be disappointing when you have an issue, that's why we are all here, to help you.
If you pulled it out of the box and none of the TV apps were installed and your having issues getting an OTA that your phone should have, then perform the hard reset (tech support will ask you to do so anyways); and if that doesn't fix the issue, then return it. That's why we have warranty.
Click to expand...
Click to collapse
Thank you for your responce,
No in everything, haven't done (yet ) any root or version change or anything else.The device is exacly 7 days in my hand.Well i went today in the store i bought it i explain all the isuues but the technisian wan not there to help me, but i spoke with a guy that wanted to play smart with me, saying that there is NOT HDR mode in Photo Mode!!!! and probably i have done something myself bad in order that the device can not sync with HTC account or getting OTA Updates. Anyway i will again tomorrow but before i would apreciate if i can have some info how to Hard Reset the Device. By the Way the guy told me is not T-Mobile but International or Grobal version or what's so ever.I just wonder if it is like that wouldn;t be prompt me to update to 4.2.2??? Since is International Version right? Really i need your lights here guys,
Thank you very Much,
Konstantinos.
dreico33 said:
Thank you for your responce,
No in everything, haven't done (yet ) any root or version change or anything else.The device is exacly 7 days in my hand.Well i went today in the store i bought it i explain all the isuues but the technisian wan not there to help me, but i spoke with a guy that wanted to play smart with me, saying that there is NOT HDR mode in Photo Mode!!!! and probably i have done something myself bad in order that the device can not sync with HTC account or getting OTA Updates. Anyway i will again tomorrow but before i would apreciate if i can have some info how to Hard Reset the Device. By the Way the guy told me is not T-Mobile but International or Grobal version or what's so ever.I just wonder if it is like that wouldn;t be prompt me to update to 4.2.2??? Since is International Version right? Really i need your lights here guys,
Thank you very Much,
Konstantinos.
Click to expand...
Click to collapse
Just to get the story straight, can you let us know what version of the phone you have? Do you have the international version? Whats your current android and software version?
Your HTC account doesn't have to be syncing in order to receive ota updates but what's the error message your getting when you try to sync it?
This info can help us troubleshoot your issue better.
Sent from my Nexus 7 using Tapatalk 2
Well sorry guys for the missunderstand. Now to the facts, Nobody could tell me untill today which version i have, when i went today to the store they told me i have the International Version. Android Version is 4.1.2 and Software version is 1.36.599.1 ( the weird part) , cause i am not wrong the offical version shoudn;t be 1.27 or 1.29????. Not sure about that.... Now i am trying to sync my Htc account but the option that says "Syncronize Now" is grey out (disabled). So i can not press this Button.
Well guys after contacting a Htc and sending a banch of mail i finally got i guess the answers. My software version they said is Normal 1.36.599.1 for Latin America. So it is My Android 4.1.2. The reason that i can not get sync My Device with Htc Account is cause this service is only available in USA and Europe. Also the Reason i can not get Ota Updates cuase simply there isn;t one currently avaliable for Latin America. The No Ir Tv App and No HDR mode they suggested me to accually buy a app from market that is gonna HDR mode in Photos.
Well it;s all very dissapointed for me, and Really now i need your help guys. I would like to suggest me a way to solve these problems by changing some things Like CID Customs Or Stock Roms S-Off etc. I don;t have lots of experience with these options so i would like to suggest a Safe way (well as much it can be safe) to do all these. I have the device a couple of weeks still of course has warranty and i don;t want to brick it. ( Who wants anyway). By the way what Is S-OFF And RUU Roms???
My CID Is Htc_332 Sw verions 1.36.599.1 Model is PN0711000 , project m7_u_jb_50.
All the help i can get is very welcome,
Thank you very much,
Konstantinos.
dreico33 said:
Well guys after contacting a Htc and sending a banch of mail i finally got i guess the answers. My software version they said is Normal 1.36.599.1 for Latin America. So it is My Android 4.1.2. The reason that i can not get sync My Device with Htc Account is cause this service is only available in USA and Europe. Also the Reason i can not get Ota Updates cuase simply there isn;t one currently avaliable for Latin America. The No Ir Tv App and No HDR mode they suggested me to accually buy a app from market that is gonna HDR mode in Photos.
Well it;s all very dissapointed for me, and Really now i need your help guys. I would like to suggest me a way to solve these problems by changing some things Like CID Customs Or Stock Roms S-Off etc. I don;t have lots of experience with these options so i would like to suggest a Safe way (well as much it can be safe) to do all these. I have the device a couple of weeks still of course has warranty and i don;t want to brick it. ( Who wants anyway). By the way what Is S-OFF And RUU Roms???
My CID Is Htc_332 Sw verions 1.36.599.1 Model is PN0711000 , project m7_u_jb_50.
All the help i can get is very welcome,
Thank you very much,
Konstantinos.
Click to expand...
Click to collapse
Hey if you really want any kind of updates you can s-off bootloader and flash custom recovery then flash a Rom it's not that difficult just follow tutorial if you Ne ed any extra help let me know I'll help with as much as possible
Try this http://forum.xda-developers.com/showthread.php?t=2249074
Sent from inside the T.A.R.D.I.S

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