[Q] Connecting to data in the UK? - Vibrant Q&A, Help & Troubleshooting

I recently moved from the U.S. to London with an unlocked Vibrant. Stuck a new SIM card in there and while calls, texts, and Wi-Fi come through fine, I'm unable to connect to any data network in the area.
I called Tesco Mobile customer service (and did some Googling) and discovered that London is in the midst of a data network outage and that the techs are looking into it, but I can't help wondering if my handset has anything to do with the failure to connect. Does 3G here perhaps work on a different antenna frequency that the Vibrant can't pick up, or something? I know that really shouldn't be the case, since SGSs everywhere have all the same innards, but still...
For what it's worth, I'm running with root, stock 2.1, RyanZA's lagfix and the JI2 GPS fix (which I've also yet to see working for me, incidentally... any ideas?).
Thanks much!

Related

US T-Mobile GPRS/Internet Explorer

I'm using an XDA T-Mobile PPC (SX56 ATT unlocked with 4.01.16 and Radio ver 6.25.02).
I wanted to see if anyone had the same problem and can help getting me back on WAP. Currently not signed up for any data plans, but using the GPRS WAP. Been unable to connect to the internet since last Weds. Antennna confirms that GPRS is connected from the signal using the the standard TM configuration from this site. IE hangs and eventually times out with a page not found. When the handheld is in the cradle, IE connects to the internet without problems.
Prior to this downtime it's been pretty solid, accessed as expected and never had this issue before. Did a hard reset to rebuild, but not fixed, however did notice the network search has recently been slow. Not sure some changes happened since TM stores started receiving the HP6315.
Any suggestions would greatly be appreciated.
TIA
Almost the same
I am having almost the same problem, but only with T-Mobile. When I switch to another service (AT&T or Orange) it works fine, but will not work with the OEM service with T-Mobile.
In fact, the only way to get it to work with T-Mobile SIM chip is to use it calling a IP (hence using my minutes)
Anyone know whats wrong

roam on att help

my friend tom got his galaxy s like two months ago. he has a even more plus plan with unlimited everything on tmobile and he used that in a iphone 3g for a year with no problems and he could roam with no issues on att.
with his new vibrant its not working! it takes forever to try to connect then gives a error. the sim should be good since it roams in two other unlocked phones..
for the note, his phone IS unlocked... that was the first thing we thought of..
the error is: unable to select network.. your sim card is not allowed to connect to this network
this phone is a quadband phone so it should work.. we have put a att legit iphone sim in it and it works great.. what gives? why can't he roam on this new phone when other phones do? running bionix rom.. have tried updates, wondering if anyone has any opinions or info
we've already tried changing network settings with *#0011#, gone into service mode *#*#197328640#*#* with no luck
edit: we've tried not allowing the phone to connect to our local att 3G band (1900) and use all other bands again with no luck. the phone connects to canada's rogers network tho.. weird..
anyone check this out yet?? anyone got it workin? any reports would be killer ...
we have tried more settings through service mode still with no luck. when we specify certain bands and leaving the att 3G local band unchecked, it will not hop on T-mobile with the setting! Crazy! not sure if it's the rom, radio version or kernel but we will keep tweaking and posting results.. if anyone is having this issue or has concerns any posts or signs of life would be cool lol
Same issue
Unfortunately, I don't have a solution, but I've been working on this same issue since september. I originally contacted tmo about the problem to see if they somehow hadn't provisioned my phone/account for roaming. Needless to say they were not much help. They suggested I exchange the phone for a new one, which I did, and I still have the same problem.
I'm in a rural area of california where tmo has roaming on att towers. My girl has tmo service with a different samsung phone and she can roam on att just fine. She can send/receive calls and text. I even put my sim in her phone, and it works, so I've pretty much narrowed the problem down to an issue with the vibrant itself.
My phone is not unlocked, so we've ruled that out. I'm running bionix fusion with ji2 modem now, but I've had the issue with the stock phone before ji6, and after ji6 ota. I've tried messing around with the service menu the same as you, and I haven't got anywhere either.
I have been able to get the phone to at least lock on to att by adding the apn internet2.voicestream.com, and it will get past the "not registered on network" message. Unfortunately, it won't complete a call or send a message, it just times out after about 15 seconds and drops back to the previous menu (depending on whether I tried to dial out of contacts, the call log, or the dialer). But it does not give me an error message, it behaves as if the call connected and immediately hung up.
I had given up on it for the past couple weeks, but I have time now to try and work it again. Let me know if you've gotten anywhere, and I'll do the same.
The fix is: when you're in an att roam area, set your phone to gsm 850 only via the service menu. If your phone doesn't auto lock on the att network, search for available networks and choose att. After that you should be able to send and receive calls and texts.
after yet some more messing around, still no luck. it's clearly a thing with tmobile not allowing roaming..... because i read many threads off the gooooogle that say tmobile is pretty much going away and any "contractless" plans don't have roaming so they don't lose money....
dickheads. at least he's grandfathered in with a good unlimited everything plan tho..
even if all this said, if anyone finds any info out post!
the other day i was out of tmobiles network coverage and on att voice and edge not 3g. i live in texas
this is with a stock vibrant jI6
tried the app RoamControl with no luck. it uses different tmobile bands when in "roam only" mode. anyone have any luck yet?

Galaxy S2 and Virgin UK

Hi everyone
I'm new here and I have Galaxy S2 on Virgin UK network. I would like to ask S2 owners or anyone who can help me about advice. I spent hours in many forums and I still can't truly get what is wrong with my phone.
The problem occurs when my phone is working in automode (gsm/wcdma). When I get to place without proper 3G network coverage my galaxy s2 goes in to 2G and never comes back from it to 3G (in automode). When I want to come back to 3G I have to reboot my phone or toggle it manually to WCDMA only for a second and switch it back to automode. Whenever I do it I'll have 3G (or H) to the next time when I'll go to the place without 3G coverage.
Is there anyone who owning galaxy s2 on Virgin UK with working 2G - 3G switching in automode (gsm/wcdma). Anyone even in other UK networks or it's just normal behavior for galaxy s2? I know at least 2 people who have the same problem with S2 and Virgin.
I've tried many different roms and a lot of modems too (even orange UK, 3UK, T-mobile UK stock modems), Juice Defender beta, other software switchers and wigets.
Help, please
Not on virgin, but a UK user on 02. Never experienced the issues you are describing, so it seems network specific.
Thanks mate. I need all your opinions before I'll complain to the Virgin.
Possible its the masts you are picking up from .
SGS2 and 1 bothy worked fine on Virgin for me >> have you entered the correct settings from the web site .
CSC for Virgin i always used the CPW carphone warehouse one as some UK csc do not have Virgin settings .Virgin of course runs on the TMobile network .
MASTS
http://www.sitefinder.ofcom.org.uk/search
I've tried many different roms and a lot of modems too (even orange UK, 3UK, T-mobile UK stock modems)
That will of course have invalidated your warranty from Virgin .You need to restore if sending the phone back .
jje
JJEgan said:
That will of course have invalidated your warranty from Virgin .You need to restore if sending the phone back .
jje
Click to expand...
Click to collapse
Of course. I came back to stock firmware 2.3.4 last night anyway.
Thanks I'm going to check CPW carphone warehouse. Settings are from Virgin website and I'm picking up signal in BT4 1QF area now.
EDIT:
Well
I flashed GT-I9100_CPW_I9100XWKF3_I9100XXKE7_I9100CPWKD1 - CPW carphone warehouse with factory restet before of course.
Phone started in 3G obediently. I switched from automode to gsm (what occurs when I'm in place without 3G) and I switch it back to automode again to check whether in goes in automode from 2G to 3G or not. It was last time when I saw 3G icon on the screen. No luck. Still doesn't work. Absolutly the same.
I've heard similar stories on other threads, It may be coincidence, but Virgin runs on the T-Mobile network, and they have just recently started sharing their 3G network with Orange.
There may be some hiccups in the switch over, that's affecting Virgin.
I could be totally wrong, but the dates coincide with the similar Data issues that I have seen discusssed on other threads.
I would call Customer service personally.
Regards and good luck.
I just finished my conversation with customer service. They said that It can happen in places where 3G signal is weak and 2G strong. If there is strong 3G signal switching should work. It should but it doesn't. Thats what I known now. But I'm afraid I knew it before already . They said I can try to replace sim card or mobile.
buzzboy said:
I've heard similar stories on other threads, It may be coincidence, but Virgin runs on the T-Mobile network, and they have just recently started sharing their 3G network with Orange.
There may be some hiccups in the switch over, that's affecting Virgin.
I could be totally wrong, but the dates coincide with the similar Data issues that I have seen discusssed on other threads.
I would call Customer service personally.
Regards and good luck.
Click to expand...
Click to collapse
I've noticed this a bit with my galaxy S2 and its quite annoying, i used to get the T-Mobile network all the time which provided me with 3G quite often but for some reason the switch has left my phone connected to the orange mast with no 3G. I might ring up as well.
arj154 said:
I've noticed this a bit with my galaxy S2 and its quite annoying, i used to get the T-Mobile network all the time which provided me with 3G quite often but for some reason the switch has left my phone connected to the orange mast with no 3G. I might ring up as well.
Click to expand...
Click to collapse
I upgraded another device with Orange last week, and they provided a new SIM card. I'm wondering if that's due to the switch.
Good luck.
Regards
I'll try to replace sim next week
Not seen this problem (for me) on my SGS2
SGS2-XXKL1-Hyperoid 5.2.21/Siyah-2.6.7 - Virgin UK.
Although my Virgin Blackberry has the very same problem? time for a customer service call...
Well I sorted out my problem pernamently and I now what is going on. This is network problem. Go to your network settings and change your network from Virgin to virgin I spent 1,5 hour speaking to Virgin support and they couldn't help me. The didn't know. They told me that virgin with small v it's orange in fact but we can use this network that's why it is also named virgin.
Regards
Check your connectivity with calls. My wife is with Virgin but can't get signal at work or home. Their signal on data is only the second usage of T-mobile which is not the best.
Sent from my GT-I9100 using XDA App
Looks like this new EE network is now T-Mobile and Orange. What are Virgin using to do their data?

Talk Mobile UK issues

I have had my TITAN since about a week after its release. At that time, I was using an O2 SIM card and everything was perfect and fine.
Around 4 weeks ago, I switched to Talk Mobile as my O2 contract was up and I got a deal from Talk Mobile. Since then, my phone has been a disaster - but I dont think the TITAN is at fault.
Around 50% of all my calls get dropped. Typically, when this happens, I will be connected to a 3G/HSDPA network with decent signal strength. The call will drop, I look at the phone and the signal has been lost entirely. Then the signal comes back but at GPRS or EDGE. I also often have a GPRS or EDGE connection in areas I know have strong 3G signal. The phone will transition to 3G eventually but it is a right pain.
I am already on my 2nd Talk Mobile SIM card and will try a 3rd this week. I have tried hard resetting my phone too. None of this has helped and the network have so far been typically useless in trying to help so I was wondering if any of the bright people on here would be able to help at all.
Many thanks
Sounds like a network issue, I am on Vodafone and have not had any problems with the handset. Make sure you have correct network settings installed on the Phone like APN's etc for Talk Mobile
Are they listed in htc connection setup? if so run it.
Talk mobile piggybacks vodafone iirc. i get this problem of switching 3g/edge/gprs with vodafone and talkmobile. with talkmobile if its a phone they don't sell they don't seem to have the settings for internet/mms etc. i usually have to manually input them.
If you need to manually input the Talkmobile settings, they're all on the website.
Click the second orange button 'Talkmobile phone settings' and they should be listed in there.
talkmobile.co.uk/get_your_settings.html
Thanks to all for the responses. When I run HTC Connection Setup app, there is a setting for Talk Mobile which I selected. Before doing that, I had no internet as obviously Windows Phone on its own doesnt have the right settings.
I will try manually entering the APN details next and see if that helps, but I dont think the APN affects voice calls if I am right?
dumped o2 and got my titan with vodaphone. No issues at all. Maybe you can Complain ?.
fallenmonk said:
dumped o2 and got my titan with vodaphone. No issues at all. Maybe you can Complain ?.
Click to expand...
Click to collapse
I am complaining vigorously
You've checked the aerial right? http://forum.xda-developers.com/showpost.php?p=18523952&postcount=12
I have a Talk Mobile sim (I got it as it was an offer - unlimited data) and a Vodafone sim. I have the same problems with Talk Mobile.
E.g. today I could only get Edge in London, and it seemed to be slower than basic G. When I swapped to Vodafone sim, in same area, suddenly good H signal, and fairly fast.
Also my pop3 email sometimes just errors with the Talk Mobile sim.
When I first got this TM sim in November it was great, downloaded no end of music and data on the Titan. Past few weeks it has been rubbish. I find calls are ok though.
Haven't got as far as complaining.... yet.... sorry have no answer but just to say that I don't think it's the Titan at fault.

Keep losing data connection.

I have an unlocked unrooted S3 on Vodafone UK. This issue has been happening for the last few days whereby i have full 3G/H+ connection, but absolutely no data is working. No email, no websites loading, no whatsapp, nothing. The issue goes away as soon as I restart my phone, but then it comes back after a few hours.
Has anyone experienced this, and if so, how have you fixed it?
Go back to your network/phone provider .
Or flash different modem .
jje
I am having this issue too. I may be wrong, but i realise this happens if i turn off my Wifi, the 3G will not want to connect to the 3G network.. Anyone else having such problem?
By the way mine is International version (Location: Singapore)
I'm having a similar problem where I have a good 3G/H/H+ connection but data seems to drop intermittently across all applications - I get the same sort of error message in browsers/facebook/twitter that you receive when you have no signal.
Anyone have anything similar and know of any fix?
I am not having such issue so far. I been updating my SGS3 using over-the-air update. I guess the MODEM has been updated as well.
Go to market and download "fast dormancy"(by gorkhanmoral) then disable it and reboot.
Check if your speed has improved,if it got worse then enable it again.
U need ROOT to use this tool.
I it didn't help, then flash a different modem
This is good modem
Cwm flashable
flame1845 said:
I have an unlocked unrooted S3 on Vodafone UK. This issue has been happening for the last few days whereby i have full 3G/H+ connection, but absolutely no data is working. No email, no websites loading, no whatsapp, nothing. The issue goes away as soon as I restart my phone, but then it comes back after a few hours.
Has anyone experienced this, and if so, how have you fixed it?
Click to expand...
Click to collapse
have you got any battery saving app like juice defender installed in your phone?
Is mobile data working at all? or is it constantly "uploading" but never "downloading" (up arrow lights but not down).
If what I just described is your issue then this is a network issue relating to android in general.
Basically your phone will be connected to two radio towers and gets confused as to which one it should use, rebooting or flight mode may help force it onto one tower or you may have to speak to your carriers "high network technical team" or whatever they are called for you to get them to force it onto one tower.
I had this issue on the HTC hero (a long time ago now) and it took 9 months for Orange UK to work out what was going on.
and it took 9 months for Orange UK to work out what was going on.
Click to expand...
Click to collapse
Congrats. Orange Luxembourg (my gf's network provider) still hasn't got a clue.. But they seem rather clueless about everything except writing invoices.
Flashing an Asian modem on her S2 made the issue far less prominent since they seem not to get confused by antenna ping-pong. (Tango Luxembourg, my carrier, has this issue too in the main city)

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