[Q] Downloading/Data problems - Vibrant Q&A, Help & Troubleshooting

I have a problem with with connectivity of my phone. I will have full 3g service but at times will not be able to load anything on the web. To correct this I have to continuously refresh till it connects or reboot my phone. On average this happens 2-3 times a day (usually will start to connect after I refresh the page a few times) and requires a reboot to correct about 2-3 times a week. I have had this problem while completely stock and while running various custom roms. I have called "tech" support at T-Mobile and so far they have been no help. They gave me a new sim, reset my service twice, master reset my phone, and told me to switch to Edge every time it happens to see if that helps. So far nothing. My local store said they are fixing the towers around my area because we are not seeing the speeds we should, but this happens on any location I am in around the city.
Is anyone else having this problem? Any help to fix this would be awesome!
Another, maybe associated problem, is I am not able to download any files to my phone. When trying to do so from any download site, when I select download nothing happens. I have Astro and have it selected to allow. When it does randomly decide it will download the file it will only download about 180kb and say its finished when the file is 180mb. Any ideas on why this is happening again would be awesome. Right now I am using Bionix 9 and have no problems with anything else. This happens no matter what rom I am using just like the connection problems.
If this has been answered already I am sorry but I could not find it just direct me that way and close this thread. I usually find what I need without posting as you can see from the lack of posts lol. Thanks again all!

I have the same problem. For example I will have full bars on 3g and market will say something about no network connection
Sent from my SGH-T959 using XDA App

I've had the same problem as well. Tmobile said to get a new SIM card, which i did. It helped a little bit, but every once in a while it will lose its connection. They are sending me a new phone, since I threatened to cancel service. I'm really hoping froyo will fix this problem.

Related

[Q] GPS Problem

Ok, I'm sure everyone on the forum has seen this a hundred times... But I'm a serious noob, so please help me out here.
Whenever I go to Google Maps and try to lock onto my location, it just says "Your Location is temporarily unavailable". When I first got my phone (with the first hour of getting it), I tested Google Maps and it locked onto my location fine. Only after a day later did I get this problem.
I found some GPS fix made by Eugene, and put it on my phone via USB and went to ROM manager and installed the zip file (I don't even know if that was the right thing to do lol )...
After that, I still get the "Your Location is temporarily unavailable" problem.
Is this a problem I can fix, or am I missing something big here...?
Set it back to stock. I've applied the settings fix and then I tried flashing that rom - none of it made a difference on my phone.
Back to stock and I lock in under a minute, only one or two sats but at least its something.
You stated you were getting locks when you were on stock settings so it looks like your solution is obvious, go back to stock and wait patiently for a fix
Sent from my SGH-T959 using XDA App
No, I didn't get a lock before I rooted my phone at all.
meh, I don't use my GPS too often anyway, so I guess it's not a big deal.
I just feel like I'm paying for the service, so I should be getting.
w/e though...

[Q] downloads pause on 3g but not wifi?

Ok this is driving me nuts, whenever i try to download anything from the market using 3g my downloads pause resume pause... The downloads will eventually finish but take forever. I do not have this problem on wifi and wont have 4g until June 16th. Things I have tried..
different radios "all of them"
Different Rom's Stock,Bamf1.7 and Ginger
Different kernels "i know not the kernel but had to try"
Clear market Cache
Data always on/off
Even called vzw "no help" told me to get another gmail account
Any other ideas? I have goggled for the answer for 2 days and cant find a working answer.
Sounds like you have a poor 3g signal. Are all of these tests in the same locations?
Sent from my ADR6400L using XDA App
Signal is great. I sometimes hit 2meg on speed test. Thanks for the feedback.
I used to have the same problem, sometimes I couldn't even get them to finish even though I had good 3g signal. It doesn't do it any more, but I don't know what has changed. Hopefully your market starts functioning normal again.
Couple of thoughts for you:
Check what applications you have running and kill them with a task killer - also the settings for backup, email retrieval, etc might be hurting you as well. If all else fails, attempt a restart [hold power button for 2 seconds and select the bottom option], then kill all the running apps, then hit up marketplace.
Outside of that, and you do not have a flashed phone, I would take it to the local VZW Corporate store, or where you purchased the TBolt and see what they say. They will do the normal asking if you did a hard reset and blame it on an application permission, so have everything backed-up just in case.

Lose data connection when using Talk

I'm having a problem that has me stumped.
YouTube
Earlier in the week, I noticed that I was unable to stream YouTube videos over mobile data. I could launch YouTube and it would bring up the top videos. I could search and it would get me results. I could not however get anything to actually play, when I choose a video it will just sit at the loading screen, and my bars will turn grey. I will not get a mobile data connection back until I back out of Youtube. I confirmed this issue with several different videos while in different parts of the state, so it isn't limited to a certain video or tower.
Google Talk
If I am at the main screen that shows who is online/offline, usually this will display properly. However as soon as I pick a name and go to send a message, my bars will turn grey and I will lose my data connection. It will not come back until I back out of Talk. Sometimes after this happens I can reopen talk and it will sit at the main screen for a while, get mobile data back, and display who is online and who is not. Most of the time, Talk will not work again until I force close it.
Edit: Talk will not disconnect until I actually send a message. The message makes it through most of the time, but then I lose mobile data. This results in Talk saying "Lost connection to Server. Messages will be sent when online."
I am on CM7 Nightly 20 with the stock CM7 kernel since the day Nightly 20 was released. Just to be safe, I did a full wipe in Fastboot erasing the following partitions before re-flashing: userdata, cache, webtop, system, boot.
I am unsure when this problem started. I know that YouTube worked last weeks, but when I think back, I can't remember the last time Google Talk worked while I was on mobile data. Note though, that while on Wifi everything works just fine.
I'm at wit's end here. I'm going to wipe the phone again and install stable Ba2tF and just Google Apps, and see what happens (after I flashed Nightly 20 earlier today I had the Market start spam reinstalling my apps before testing Google Talk - though I did get to test it and have it lose data after just a few apps were installed).
I'm on 30P for the radio, AT&T, Western Massachusetts, any help would be greatly appreciated!!!
I was going to post the same exact problem. The problem only appears over cellular. Over WiFi, everything works fine. Also, I just reflashed stock and it works. So it would seem to be a problem with CM7 and/or AT&T.
I'm going to get a good logcat of what's going on after I narrow it down a bit more... my current log is 1MB, which as about 2 minutes of info. I'm going to try to narrow it down to just the few seconds from when I hit "send" to when I get disconnected.
Hopefully at that point someone smarter than I can figure out what's going on.
DK
DeathKoil said:
I'm going to get a good logcat of what's going on after I narrow it down a bit more... my current log is 1MB, which as about 2 minutes of info. I'm going to try to narrow it down to just the few seconds from when I hit "send" to when I get disconnected.
Hopefully at that point someone smarter than I can figure out what's going on.
DK
Click to expand...
Click to collapse
Just thought I'd chime in and give some feedback. Tested this out on Weekly #2 both with wi-fi and regular data and everything was working as it should. I've been through a few different versions of CM7 and have not run into this.
Have you been using the same gtalk .zip each time? Maybe try re-downloading it along with your fresh install? Also, have you re-flashed your radio?
And here is a logcat capture. I force closed Talk, started the capture, launched talk, connected, pressed on my roommate's name, and lost my connection. The part that says "<SNIP>" is where my email address was.
I'm going to upload it here, then start to go over it myself.
DK
ghost_og said:
Have you been using the same gtalk .zip each time? Maybe try re-downloading it along with your fresh install? Also, have you re-flashed your radio?
Click to expand...
Click to collapse
Yeah, the GAPPS package ROM Manager lists as newest is still 20110828, which is also listed as newest on the Cyanogen Wiki. I never re-downloaded it, I've always used the same .zip everytime I've needed it... which is since Pre-Beta1.
I didn't flash my radio up to 36P when it came out since some people reported issues with it, and 30P had been working fine for me since June/July.
I am going to try to re-flash Google Apps now, this time without using the new version of talk that supports the front facing camera... since I never used the functionality anyway. I will report back in a few minutes.
DK
I tried reflashing both AT&T radios and both versions of Talk (w/ and w/o video chat).
For me, I get disconnected as soon as I open Talk. Happens every time. I froze Talk and I was disconnected when I got a Gmail notification. Maybe it was a coincidence but either way I was disconnected so the problem isn't limited to Talk. Maybe it's a problem with the Google Services Framework.
Here is what I think is a better logcat of what happens. This time, I setup CM7 to have long press back kill the currently active process, so that I could kill Talk right away.
I started the logcat from killing Talk and hitting the home button while it was restarted. I sent one message that said "Son" to my roommate, and lost my data connection. I then waited 20-30 seconds, killed Talk, it restarted, I got data back, I sent another message to my roommate that said "disconnect", and I lost my data again.
NOTE: This is with the Talk from the newest GAPPS (fresh download with ROM Manager), but not the one with the camera support (camera crap was cluttering the logcat anyway).
Anyone who is smarter than I able to see what's going on here?
DK
Same problem with CM7 Beta so I'm guessing there's some problem between CM7 and AT&T. I'm on AT&T in NYC.
I have a list of ROMs this does NOT happen on. I went back and restored to several points trying to figure out exactly where the problem started, and while I didn't find that, I do have a list that it does and does not happen to.
Talk Works on:
Prebeta2
Prebeta3
Prebeta4
Stopgap
Ba2tF
Weekly1
Nightly8 (likely it works on Nightlies 1-8, I just never made a backup after that and went right to 20 so I dont know exactly where the issue started with nightlies)
Talk does NOT work in:
Weekly3
Nightly20
So at some point between Nightly9 and Nightly20 (which includes the commits for Weekly3), something happened with Talk that is causing it to drop your data connection when you send message or refresh the friend list.
If any Dev happen to stumble upon this thread, I did take a logcat dump and linked it above as a txt file called "betterlog.txt" which clearly shows two disconnects while using Talk without having a lot of other "noise" in the logs from other things happening on the phone.
DK
Same problem, only I have this in Ba2tF. Odd thing is, I was running Ba2tf for some time, then all of a sudden this issue just appeared. I couldn't get it to clear, even after wiping data, caches, re-flashing etc...
Looks like this is nothing new. Check out CyanogenMod issue 3557.
---------- Post added at 02:52 AM ---------- Previous post was at 02:38 AM ----------
Same problem in Ba2tF. I was running Ba2tF for several weeks, then this problem just popped up. Couldn't get it to clear.
Looks like an old CyanogenMod issue. Issue #3557.
I don't know if it's AT&T that changed or CM7 but the problem's gone since I started using weekly #4.

[Q] Can't get internet to load?

~So I haven't really seen anyone else with this issue so I don't know how to fix it.
My phone likes to randomly not load things via internet. Mostly happens with ATT Data connections, but sometimes it happens with Wifi as well I believe (hasn't happened with wifi in a long time).
I can try and load a page and it will simply not load a thing for a good while (sometimes hours), then all of a sudden it will load like it's on a 10MB connection.
Happens with the internet browser, facebook, and any internet apps. Really gets annoying when I'm trying to browse the internet
I have tried different APNs to no avail, tried turning wifi on/off, changing all wifi settings, etc.
Anyone got any suggestions? (Maybe I'm just retarded and there's a well-known fix for this... at least I can hope right?)
Thanks
EDIT: It also used to never send MMS until I changed APN's if that makes any difference. Just not sure if its a software/setting issue, or if its hardware that needs to be replaced.
There are two APN settings, one of which is used by MMS. It sounds as if your APN settings might have been wrong at one point. What are your APN settings now?
Are you on a different ROM? Do you use a 3rd party app to disable and enable the data connection (to save power)? I know my app sometimes doesn't turn the data back on, so I have to go in and do it myself.
Is this your first phone with AT&T? If so, where did you transfer form? Did you have a data plan with your previous carrier? Did you buy your phone from Amazon?
Disarmer said:
~So I haven't really seen anyone else with this issue so I don't know how to fix it.
My phone likes to randomly not load things via internet. Mostly happens with ATT Data connections, but sometimes it happens with Wifi as well I believe (hasn't happened with wifi in a long time).
I can try and load a page and it will simply not load a thing for a good while (sometimes hours), then all of a sudden it will load like it's on a 10MB connection.
Happens with the internet browser, facebook, and any internet apps. Really gets annoying when I'm trying to browse the internet
I have tried different APNs to no avail, tried turning wifi on/off, changing all wifi settings, etc.
Anyone got any suggestions? (Maybe I'm just retarded and there's a well-known fix for this... at least I can hope right?)
Thanks
EDIT: It also used to never send MMS until I changed APN's if that makes any difference. Just not sure if its a software/setting issue, or if its hardware that needs to be replaced.
Click to expand...
Click to collapse
SoCaliTrojan said:
There are two APN settings, one of which is used by MMS. It sounds as if your APN settings might have been wrong at one point. What are your APN settings now?
Are you on a different ROM? Do you use a 3rd party app to disable and enable the data connection (to save power)? I know my app sometimes doesn't turn the data back on, so I have to go in and do it myself.
Click to expand...
Click to collapse
My APN settings are the "phone" HSPA and "phone" MMS settings from the large thread in this forum.
The phone isn't even rooted. No different ROM, just a stock phone. No 3rd party apps that disable/enable data.
joebobjoe said:
Is this your first phone with AT&T? If so, where did you transfer form? Did you have a data plan with your previous carrier? Did you buy your phone from Amazon?
Click to expand...
Click to collapse
I've had ATT for a decade or so now. Phone bought and activated in an ATT store, and last phone I had was an iPhone, so whatever data plan that used was what I was previously using. I would assume they changed the plan to reflect the android device (if there is any difference), but I wouldn't really know because it is on our family account.
Anybody got any clue? This is really annoying the **** out of me. Also found out my brothers phone (on same family plan) is doing the same thing.
Disarmer said:
Anybody got any clue? This is really annoying the **** out of me. Also found out my brothers phone (on same family plan) is doing the same thing.
Click to expand...
Click to collapse
Maybe download Tweakker from the market; it automatically rewrites APN settings for your phone and carrier. CM7 uses wap.cingular, and I used Tweakker to change it from that. Worked, no probs, loved me long time, yada yada.
Thanks, just downloaded it. We'll see if it makes any difference.
Worked great until just now. Lost internet again. Thanks though.
Any other ideas?
i am on AOKP, not sure if you have the options to do the following in stock but try.
1.do you have the option of deleting APN? delete all...
2. force the phone to look for wireless carriers (takes like 4 minutes).
3. click on At&t to registet on it.
4. reboot and the original apn should be there.
I reset it back to the original APN but I dont expect it to help... I had the problem even before I started messing with the APN. We'll see how it goes though.
Any other suggestions are still welcome.
I have a similar, if not the same problem. I have concluded that it's either a modem/hardware issue or network issue. Every one and a while, I'll have to wait ~20 seconds for the internet. This always happens on AT&T data. Once the connection is made, the green and orange data indicators light up and the page loads just fine. Changing the APN's increases my internet speed by a lot, but does not fix the latency issue.
Someday I'll get around to calling AT&T.
joebobjoe said:
I have a similar, if not the same problem. I have concluded that it's either a modem/hardware issue or network issue. Every one and a while, I'll have to wait ~20 seconds for the internet. This always happens on AT&T data. Once the connection is made, the green and orange data indicators light up and the page loads just fine. Changing the APN's increases my internet speed by a lot, but does not fix the latency issue.
Someday I'll get around to calling AT&T.
Click to expand...
Click to collapse
Sounds like the same issue to me.
I keep thinking I should go to the ATT store but I really dont feel like having them do a reset of my phone then send me home without actually fixing anything.
Have you noticed what kind of connection you have? I don't use stock, so I haven't thoroughly tested this there, but I believe I experience the same issue. I'm running CyanogenMod 7, and what I see is that whenever the phone drops to 3G, I don't get data. I can force 2G (Edge), which works, and if I pick up HSPA+, I get data. If I'm in fairly sketchy signal areas (bad parts of buildings, fairly far from towers, etc.), I'll notice it flip-flopping back and forth between 3G and H+, with no data. I've never had an issue with wifi not properly loading anything.
I did try switching back to stock for a couple of hours, and it appeared my issues were more along the lines of what you describe, without actually displaying a flip to 3G when I can't get data...but like I said, I don't use stock on a regular basis.
NINJA EDIT: I'm on my second phone with this issue, after getting a refurb due to a USB port going bad. I've tried flashing multiple modems, and have been able to increase my speed, but have not been able to fix the issue when I drop to 3G.
nd_geek said:
Have you noticed what kind of connection you have? I don't use stock, so I haven't thoroughly tested this there, but I believe I experience the same issue. I'm running CyanogenMod 7, and what I see is that whenever the phone drops to 3G, I don't get data. I can force 2G (Edge), which works, and if I pick up HSPA+, I get data. If I'm in fairly sketchy signal areas (bad parts of buildings, fairly far from towers, etc.), I'll notice it flip-flopping back and forth between 3G and H+, with no data. I've never had an issue with wifi not properly loading anything.
I did try switching back to stock for a couple of hours, and it appeared my issues were more along the lines of what you describe, without actually displaying a flip to 3G when I can't get data...but like I said, I don't use stock on a regular basis.
NINJA EDIT: I'm on my second phone with this issue, after getting a refurb due to a USB port going bad. I've tried flashing multiple modems, and have been able to increase my speed, but have not been able to fix the issue when I drop to 3G.
Click to expand...
Click to collapse
Im in an area where I constantly get 4G or LTE... I haven't really noticed a correlation between the drops and whether or not its on 4G/LTE. I haven't experienced it on Wifi in a very long time though.
Also, the stock APN seems to magnify the problems greatly. Switched back to the Tweakker APN and it runs much better (although it still happens occasionally)
Had the same issue as you, try my guide here: http://forum.xda-developers.com/showthread.php?t=1576199 it seems to have helped many!
Sent from my AT&T Galaxy S II (I777) Killin' it with Task650's awesome AOKP ROM port!
Thanks but the Tweakker APN seems to have solved the internet issues. Only problem now is that MMS doesn't work with the Tweakker APN. Anyone got any suggestions on that?

[Fixed] WiFi Issue On Venom

I am having a peculiar issue. My Wi-Fi drops out and then reconnects every 30-45 minutes or so. I have the latest version of the ROM, flashed the boot.img in the thread, but it still doesn't fix my issue. It doesn't matter how far I am away from the signal, it just drops out temporarily, and then reconnects. I can't explain it. Other than that, it seems to be working great, but before I rooted and flashed, I never had any issues of any kind with the WiFi.
Also, it may be worth noting that I don't know for sure yet, but it may also turn on the WiFi automatically even though I have it set not to. Sometimes when I am out and about, I'll get a popup saying that WiFi networks were found nearby, do you want to connect etc...
Any help will be appreciated, I love this ROM and can't see myself going back on stock but this is a pretty cumbersome issue...
Re: WiFi Issue On Venom
Have you tried it out on other routers?
And fir the asking to join networks, there is a setting in wifi>advance for that.
Sent from my HTC6435LVW using xda app-developers app
About the only thing that I haven't tried is another router, but the other devices on the network don't seem to be having any issues. Then again, it is an Airport, so...Yeah, I won't fully know until I get a chance to test it elsewhere...
But I know about the advanced setting and have it disabled. That's why I'm wondering it its something in the ROM or something that I did wrong that it keeps trying to come come back. My guess is that it's disconnecting the mobile network and resetting it, just as it is doing on the WiFi...
Update
Just in case someone else runs into this issue, the problem was with an app that I used to change my host name. It would intermittently interrupt my connection trying to do that. I uninstalled it and edited my build.prop file the old fashioned way. The issue didn't have anything to do with Venom, just the fact that I had rooted and tried new things.
Thanks for your help!
This was the app that caused the issue: https://play.google.com/store/apps/details?id=com.tiranodroid.change.hostname
AYHJA said:
Just in case someone else runs into this issue, the problem was with an app that I used to change my host name. It would intermittently interrupt my connection trying to do that. I uninstalled it and edited my build.prop file the old fashioned way. The issue didn't have anything to do with Venom, just the fact that I had rooted and tried new things.
Thanks for your help!
Click to expand...
Click to collapse
Can you please go to the advanced editing options and change the name of your thread and place "Fixed" in there so people can reference it, if need, and what app it was. Thanks.

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