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It all started yesterday morning. My had been acting very strange all day long. It would randomly lose reception all day long and when I say randomly I mean I would be sitting down in the same place for 45 min and it would just lose reception and I would have to reboot to get it back. Once I got home, I was having a very serious talk on the phone and then all of a sudden the reception died. It pissed me off of course, but I knew all I had to do was re-boot. I rebooted my phone, but it would not start...I decided I would take out the battery, and wait a few moments. I put the battery back in, and it put the little buffering icon on the screen and then turned off. I thought my phone might of been bricked or something, but I wasn't quite ready to accept that so I powered down, plugged in my charger and tried to start it and like magic it turned on. Sadly, that is not the end of my problem. The slightest bump, makes my phone turn off, and every time I turn off my phone, I have to use my charger to get it to power on and my phone is having difficulties reading my SIM card. Software issue? What should I do? I am running an outdated version of Simply Honey on GB. I'm pretty knowledgeable when it comes to androids and what not so if you tell me what to do then I can do it. Thanks for you time.
P.S. Skip to the last few sentences if you wanna skip the whole story and get to what's wrong with my phone.
Odin back to stock and run it for a day to see if the same thing happens with stock
I just tried going into download mode, but it won't turn on now. I think I'm officially screwed -.-
So my phone is now turned on, but after around 5min-15min it decides to reboot. -.-...like it did right now out of nowhere.
Dragonkai said:
So my phone is now turned on, but after around 5min-15min it decides to reboot. -.-...like it did right now out of nowhere.
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Sounds like you have a hardware problem not software related. Did you drop your phone or wet it perhaps? If so well yeah you are screwed and you cannot do anything about that other than replacing the defected part(s). If it is a software problem a quick flash through odin to 2.1 would definitely fix your problems. Otherwise you might be screwed as i had a phone with similar symptoms. It would just reboot on its own after 5mins of use.
I took off the back case and took out the SIM card, battery, and SD card and my SIM was a bit wet along with my battery. :/ I haven't been near water recently but I did leave my phone in the kitchen, so maybe one of the engineers got it wet :/. Good news is, my dad had this exact same phone and is no longer using it so he's gonna FedEx it to me. Bad news is, he tried to get all computer genius with it and bricked it haha. I should be able to get the phone into working condition again though with minimal to no problems. Thanks so much for everyone's time.
Hey guys,
Last night I plugged in my LGOG right before I went to sleep. About seven hours later I woke up, woke it up to check the time, then fell back to sleep. When I woke up again a few hours later, my phone was completely dead. No lights go on when charging, nor does it go into the charging mode that happens when the phone is off but charging. The power button does nothing at all. Connecting it to a computer does nothing. I have tried two different wall chargers and a USB plug, and have tried different outlets. The phone is rooted and unlocked. I haven't put any new apps or anything on the phone recently, however I have had a slight overheating issue lately. I don't think that that's what caused the issue though, as when I woke up for the first time and woke it up, the phone was not noticeably hot, and seemed to work fine. Any ideas or suggestions?
Edit: As suddenly as it stopped working, it has started working again, about two hours later. The notification sound buzzed, my phone turned on, and usual on start things happened. However I'm still extremely worried about it. Now that it's on, I assume there's more I can do to figure out the issue- suggestions?
These phones are terribly buggy when charging/when they die, IMO. Worst Android device I've ever had in that respect.
Probably just a fluke, tbh.
Unfortunately it happened again- sent a message, put my phone away, when I tried to turn it on again nothing happened and it stopped working for five minutes.
Apologies for not mentioning this before, but I am using carbonrom, not stock. I've used it for several months with no issues, and have used the latest build for a week or two now without this issue.
miller150 said:
Unfortunately it happened again- sent a message, put my phone away, when I tried to turn it on again nothing happened and it stopped working for five minutes.
Apologies for not mentioning this before, but I am using carbonrom, not stock. I've used it for several months with no issues, and have used the latest build for a week or two now without this issue.
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Reboot into recovery and wipe cache+dalvik
Maybe the rom needs a little cleaning
Sent from my CM10.2 OGE973
Tried wiping cache and dalvik, but didn't seem to solve the issue. Then my phone started having an issue it's had once before- it turns on for a few seconds, then the screen goes grey for about a minute, then returns to being on. After returning to being on, it acts like it's just started up- ie, there's superuser grant notifications, cpu set notifications, and all sorts of other stuff I usually see on boot. It essentially rendered my phone unusable, so I restored an earlier backup. This seems to have resolved it for now, I may have to wait before updating carbon again.
miller150 said:
Tried wiping cache and dalvik, but didn't seem to solve the issue. Then my phone started having an issue it's had once before- it turns on for a few seconds, then the screen goes grey for about a minute, then returns to being on. After returning to being on, it acts like it's just started up- ie, there's superuser grant notifications, cpu set notifications, and all sorts of other stuff I usually see on boot. It essentially rendered my phone unusable, so I restored an earlier backup. This seems to have resolved it for now, I may have to wait before updating carbon again.
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Either you have a bad phone (possible, LG seems to have some QC issues based on some of the crazy reports Ive heard fm other people on this forum [Mine's fine]), or it's all the startup **** that you have going.
Do you usually let it discharge to below 5%?
that's a stupid idea with any device, and seems to be especially damaging to our LGOG.
OMGMatrix said:
Either you have a bad phone (possible, LG seems to have some QC issues based on some of the crazy reports Ive heard fm other people on this forum [Mine's fine]), or it's all the startup **** that you have going.
Do you usually let it discharge to below 5%?
that's a stupid idea with any device, and seems to be especially damaging to our LGOG.
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Have mine 2months been careful not to let the battery shut down on its own but thirds past Monday my car charger weren't bad and the phone shut down. Would not except a charge after that. Went to att and they sent me to a service center. They could not charge it either. They replaced it, now making sure my external battery backup its always charged. Do not want to do that again.
Sent from my LG-E970 using xda app-developers app
That sounds like that could actually be the issue. On the previous iteration of carbon I almost never allowed it to go below about 10%. However the new update seemed to be harsher on battery life and it slipped into the 1% range several times...
same thing happened to me running root box with no tweaks or anything. I woke up and the phone was off, been that way for two days now. it wasn't on the charger so its definitely possible that it died. I actually found this thread because I could've sworn there was a report of someone who had to do a battery pull. I'm thinking that's my only option now.
Hey there. Out of nowhere today my phone rebooted on it's own and is now stuck on the "LG Life's Good" splash screen. I have the AT&T version (H900) and bone stock everything (I have not messed with bootloaders or rooting or anything). I tried removing the battery and this also does nothing. Anyone else have this issue and know what to do to fix it?
Thanks
Update: After letting the phone sit for about 20 minutes it magically booted and is now working fine... not sure what happened.
Have you tried doing a factory reset of you phone?
1) Turn off the phone.
2) Then hold down the Volume Down and Power button together for a couple of seconds.
3) As soon as the LG logo is displayed, let go of the Power key, keep pressing the Volume Down and then press once more the Power button.
Afterwards you should see a factory reset menu on your screen.
4) Confirm process by choosing appropriate options using Volume rockers to navigate and Power button to confirm.
5) Now your phone should restart.
6) Success! The hard reset has just been completed.
I am having this same problem.
Was using Pandora and GPS. It cut off and has not come back on. I attempted to open in safe mode recovery mode l and tried to-do a factory reset.
When I did the reset It went through the erasing process but when it rebooted it stayed on the LG screen. I've tried all the "common" trouble shooting suggestions... Its been two hours now.
Any new experiences with this issue?
Im also having the same issue with my V10 - Verizon model. Watching a YouTube video and it reset and got stuck on the LG logo splash screen. Followed instructions to do a factory reset and after about 45 min of being stuck on the factory reset screen after I confirmed it reset and booted up. All data and setting were still saved, and after about 3-5 minutes it reset again and went right back to being stuck on the LG splash screen.
Any other advice? or is it just dead?
I am having the same issue with my stock AT&T V10. It randomly turned off, then I couldn't even get it to turn on. No charge screen. No Life's Good. I took out the battery and it would get to the blinking red question mark, but there is no way that I can see that I can use the phone without the battery. Sometimes the phone will boot to the LG screen, but mostly it will not. Even if it does, it will shut down after 3 mins or so.
Once I tried to hard reset it, and the phone just vibrated until i took the battery out. So I dont know whats going on. The phone has been running warm when playing Pokemon Go so maybe that's the culprit? Not like I was playing it all the time though.
Luckily I moved *most* of the new baby pictures over to the microSD. Ugh, I hope I can get the rest!
downstat said:
I am having the same issue with my stock AT&T V10. It randomly turned off, then I couldn't even get it to turn on. No charge screen. No Life's Good. I took out the battery and it would get to the blinking red question mark, but there is no way that I can see that I can use the phone without the battery. Sometimes the phone will boot to the LG screen, but mostly it will not. Even if it does, it will shut down after 3 mins or so.
Once I tried to hard reset it, and the phone just vibrated until i took the battery out. So I dont know whats going on. The phone has been running warm when playing Pokemon Go so maybe that's the culprit? Not like I was playing it all the time though.
Luckily I moved *most* of the new baby pictures over to the microSD. Ugh, I hope I can get the rest!
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@downstat what a coincidence that i happen to have run into the exact same problems as you today. Phone turned off suddenly, wont turn off, took out and put back battery and now it goes into LG screen for a few, and it vibrates when i attempt safe mode. wth is this...
jjall said:
@downstat what a coincidence that i happen to have run into the exact same problems as you today. Phone turned off suddenly, wont turn off, took out and put back battery and now it goes into LG screen for a few, and it vibrates when i attempt safe mode. wth is this...
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@jjall Very odd. Glad I am not the only one, though! I chatted with an AT&T service tech last night and he basically said he has no idea what is going on, but what he read about something similar indicated that the phone and all the files are most likely corrupted. Luckily I moved most of the photos over to the extra microsd, I am going to an AT&T service center to see if they can work any magic and retrieve any other files. Last night the tech started a warranty replacement and the new(ish) phone is on its way.
I did get it to boot to the white safe mode screen but was not ready to say erase all, just in case it erases the photos. I chose to restart the phone and nothing, just black. Every once in a while the phone will just vibrate for 30 seconds before shutting down while the screen is black. Other times I get the soft vibrate as though it is turning on, but nothing happens. Some times I get the LG screen, but then that just turns off. No rhyme or reason except that I at least get some response after the phone and battery have been apart for a while.
I'll update when I get back.
downstat said:
@jjall Very odd. Glad I am not the only one, though! I chatted with an AT&T service tech last night and he basically said he has no idea what is going on, but what he read about something similar indicated that the phone and all the files are most likely corrupted. Luckily I moved most of the photos over to the extra microsd, I am going to an AT&T service center to see if they can work any magic and retrieve any other files. Last night the tech started a warranty replacement and the new(ish) phone is on its way.
I did get it to boot to the white safe mode screen but was not ready to say erase all, just in case it erases the photos. I chose to restart the phone and nothing, just black. Every once in a while the phone will just vibrate for 30 seconds before shutting down while the screen is black. Other times I get the soft vibrate as though it is turning on, but nothing happens. Some times I get the LG screen, but then that just turns off. No rhyme or reason except that I at least get some response after the phone and battery have been apart for a while.
I'll update when I get back.
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Yeah. I get the same thing. I'm taking it to att today to see if anything can be done. My only problem is that I dropped the phone a few months ago, the only time i've dropped it, and lens came off without me noticing. I'm pretty sure that voids the warranty. Either way, i'll see if i can pay for an upgrade or something. Good luck to you.
jjall said:
Yeah. I get the same thing. I'm taking it to att today to see if anything can be done. My only problem is that I dropped the phone a few months ago, the only time i've dropped it, and lens came off without me noticing. I'm pretty sure that voids the warranty. Either way, i'll see if i can pay for an upgrade or something. Good luck to you.
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My guys said they could not do anything, but as I was playing with the phone, it magically came to life! I was in the process of moving all the photos to the microsd, then it froze, crashed, then wouldn't turn on. So it's possible! They mentioned taking it to a cell-phone tech place to see if they could do anything as they have better tools to help fix things. Dunno what that would do to the warranty. The tech guys did say they dont carry any spare parts or batteries for the V10 because it never has a problem. I told them that there is a rash going around and they might see it soon.
I did notice that the colder i kept the phone, the more of a chance that it would *at least* turn on, before crashing. So at least there is hope...somewhere. Hoping a new battery will help maybe, even though it seems to be a hardware issue.
How's your luck @jjall?
downstat said:
My guys said they could not do anything, but as I was playing with the phone, it magically came to life! I was in the process of moving all the photos to the microsd, then it froze, crashed, then wouldn't turn on. So it's possible! They mentioned taking it to a cell-phone tech place to see if they could do anything as they have better tools to help fix things. Dunno what that would do to the warranty. The tech guys did say they dont carry any spare parts or batteries for the V10 because it never has a problem. I told them that there is a rash going around and they might see it soon.
I did notice that the colder i kept the phone, the more of a chance that it would *at least* turn on, before crashing. So at least there is hope...somewhere. Hoping a new battery will help maybe, even though it seems to be a hardware issue.
How's your luck @jjall?
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Actually, i just got home and I decided to try out to see if it worked. I got the 0% battery sign. Plugged it in and it actually seems to be charging! So i'm hopeful. I also noticed that my phone has been getting hot lately. And that my battery life was crap. But that's just LG. I talked to an ATT customer service rep. and they told me that I could have the camera lens replaced so that my phone would be covered for an exchange. Even if it turns on, i'm going to exchange it just as soon as save all my files. Hopefully they'll take it now that it's working....
EDIT
it decided to turn on while it was charging. Froze on booting screen. It was HOT. Like I almost dropped it.
Hmm, I was going to say "CONGRATS!" but sorry. Did the battery get hot or did the phone itself get hot? Feels like mine is getting hot at or near where the led flash is. Gonna let it stay in this LG welcome screen for a bit and find out. I'm wondering if a new battery would help, but I have to wait until the 19th though before my replacement shows up.
Also, were you playing Pokemon go before? Wondering if that is what started this all.
Hello!
So the same thing happened to me. I was not playing any games on my phone. I had JUST clocked out of work using an application on my phone and sent a text. It has turned off on its own and didn't want to even turn back on. I removed the battery and set it back in.. it turned on to the LG screen and stayed until it blacked out again shortly after.
Same issue with TMO LG V-10 here. Was using phone and it went black and shut down. Now in a loop with the LG boot screen. It tried a few times then just goes black.
Well I just got my replacement and the new battery didn't do anything to help the broken phone. Guess I am going to lose some important pictures. I have a few days to keep on trying before I have to send it back to AT&T. Interesting this is happening to a few people all around the same time.
@Buzzbee21 did you notice your phone running hot at all before the shut down? Mine was running hot a lot, so maybe the heat protection is the problem.
At time yes. Not so much when it did quit. However, I left it sit on a fan and chilled it, and one time when I was able to get to the wipe screen, before it quit again, it got very hot in the afformentioned area.
Less than a year old. Getting a warranty replacement, but still disappointed as I think having the replaceable battery and abiltiy to put a large Micro SD card in it, along with the finish, camera, and Audio make the V10 one of the nicest phones out there.
downstat said:
Well I just got my replacement and the new battery didn't do anything to help the broken phone. Guess I am going to lose some important pictures. I have a few days to keep on trying before I have to send it back to AT&T. Interesting this is happening to a few people all around the same time.
@Buzzbee21 did you notice your phone running hot at all before the shut down? Mine was running hot a lot, so maybe the heat protection is the problem.
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this may sound weird but the same thing happen to me.... put the phone in the freezer for a while then boot it up but be prepared to get your pics, music, etc off of it quick... mine works fine until it warms up to room temp, then back in the freezer it goes to do it again... did it like 4 times today and saved over 1600 pics, bunch of videos and music. (saved them to a mircoSD card)
Wow. This happened to me last night, and I thought it was the weirdest thing. I wasn't even using my phone. It was sitting on my dinner table, and I noticed the screen on with the LG logo. I went over and picked it up. It stayed on the logo a few minutes, so I took the battery out. Then I turned it on, nothing but LG screen. I kept messing with it with a combination of Power/volume down and finally got it to come on to my home screen. It worked for about five minutes before being wonky again. I took the batter out all night. I'm hoping that I can get it to come on again today (I've tried 10 times and not been able to) so that I can make sure the developer options is checked, then I can hook it to the computer and mess around with it.
Thanks for this thread. It seems most of us just started having this issue in August. I'm planning on getting the V20 next month, but I need this one to last until then. haha Please keep us updated if anyone figures anything out and I will do the same.
Slight Update
SoIDecidedTo said:
Wow. This happened to me last night, and I thought it was the weirdest thing. I wasn't even using my phone. It was sitting on my dinner table, and I noticed the screen on with the LG logo. I went over and picked it up. It stayed on the logo a few minutes, so I took the battery out. Then I turned it on, nothing but LG screen. I kept messing with it with a combination of Power/volume down and finally got it to come on to my home screen. It worked for about five minutes before being wonky again. I took the batter out all night. I'm hoping that I can get it to come on again today (I've tried 10 times and not been able to) so that I can make sure the developer options is checked, then I can hook it to the computer and mess around with it.
Thanks for this thread. It seems most of us just started having this issue in August. I'm planning on getting the V20 next month, but I need this one to last until then. haha Please keep us updated if anyone figures anything out and I will do the same.
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SO, not saying this will help anything but, after messing around with the phone for several hours I've learned this:
If you take the battery out, then plug it into your laptop, then turn it on: a battery icon will pop up with a ? on it.
From there, if you hold down the VOLUME down key, and insert the battery, it will take you into the quick boot menu automatically. Unfortunately I never set that up, and not it will not allow me to set it up. I assumed I could get to safe mode from there. This is the first time I've seen where I would have to "set up" the quick boot menu. This is my first LG phone though. I usually use HTC, or MOTO.
Now, the more interesting thing is, begin as I did last time.
Phone off, battery out, plug into computer, power on. Then hold the UP volume key as you insert the battery and it will take you to your "Tethering" option. So for most of you that have this problem, maybe you will be able to get the data to back it up. Unfortunately for me, it tells me I have to do a Firmware update first, and to not unplug the USB connection until it is complete. If your firmware is up to date, maybe it will allow you to do back up (I thought my firmware was up to date, but guess not).
I hope this helps someone, and I do hope that someone can build on what I've done so far so we can figure out how to at least get our data off the phone.
downstat said:
Hmm, I was going to say "CONGRATS!" but sorry. Did the battery get hot or did the phone itself get hot? Feels like mine is getting hot at or near where the led flash is. Gonna let it stay in this LG welcome screen for a bit and find out. I'm wondering if a new battery would help, but I have to wait until the 19th though before my replacement shows up.
Also, were you playing Pokemon go before? Wondering if that is what started this all.
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The phone got hot. It was getting hot starting from around the power buttons. And it sometimes got hot before i downloaded pokemon go. Not as often, but it happened from time to time. I think it might be because i'm no longer using the original power usb cable.... idk. Just waiting for a replacement.
Can you say the first 3 digits of the serial number of the device to boot loop problem?
My phone has developed a strange problem in the last week or so. Basically, it crashes randomly. Turns completely off, and when I try to turn it on again, it assures me the battery is dead by flashing the empty battery symbol. The problem is, the battery is not dead at all. This has happened at charge levels of ~30% up to almost 60%.
When I plug the phone into a charger, it suddenly shows that it's back at the original 57% or whatever and charges, turns on, and operates normally. It's like plugging it in "reminds" it that everything's okay.
Slightly before this, it also developed a problem where all my widgets often disappear after any dead battery shutdown, but this doesn't happen every time.
It's a factory unlocked E5823 on AT&T, currently on Android version 7.1.1. Some Googling around revealed people having a lot of problems with it in July, but I don't even remember when I got that update. It was definitely a while before this issue started, and other people's issues don't sound like mine. The change that most closely coincides with the onset of this problem is me installing Animal Crossing Pocket Camp. I'm not sure how that would mess with the basic operation of my phone, however.
Thoughts? If the battery was just dying, it would actually drain charge, not falsely crash the phone while really full of juice, I thought, but am I wrong? I haven't felt the need to root this phone, but I'm not at all opposed, either, if it'll help. Should I root it and reset batterystats, see if that helps?
ManiacalShen said:
My phone has developed a strange problem in the last week or so. Basically, it crashes randomly. Turns completely off, and when I try to turn it on again, it assures me the battery is dead by flashing the empty battery symbol. The problem is, the battery is not dead at all. This has happened at charge levels of ~30% up to almost 60%.
When I plug the phone into a charger, it suddenly shows that it's back at the original 57% or whatever and charges, turns on, and operates normally. It's like plugging it in "reminds" it that everything's okay.
Slightly before this, it also developed a problem where all my widgets often disappear after any dead battery shutdown, but this doesn't happen every time.
It's a factory unlocked E5823 on AT&T, currently on Android version 7.1.1. Some Googling around revealed people having a lot of problems with it in July, but I don't even remember when I got that update. It was definitely a while before this issue started, and other people's issues don't sound like mine. The change that most closely coincides with the onset of this problem is me installing Animal Crossing Pocket Camp. I'm not sure how that would mess with the basic operation of my phone, however.
Thoughts? If the battery was just dying, it would actually drain charge, not falsely crash the phone while really full of juice, I thought, but am I wrong? I haven't felt the need to root this phone, but I'm not at all opposed, either, if it'll help. Should I root it and reset batterystats, see if that helps?
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--yep mine too. I'm thinking it has to do with the heaying problem. Mine crashes and dies when there are many apps running/ wifi on with downloads while watching youtube., etc. another is when I recprd videos at 4k pr 720p for about 8-10 mins. My phone heats up real hard. I'll try resetting it and hopefully this fixes it. ps. Haven't done anything to my z5c yet. no unlocked bootloader, no root.,etc.
Same problem
I had the same problem
Device have charge (50,60,70 or more), show 0% and turn off.
Hardware problem maybe ???
any solution found?
hi,
I know it's been a long time you posted this but I'm currently facing that exact same problem.
Could you find any solution in the end?
Thanks
ManiacalShen said:
My phone has developed a strange problem in the last week or so. Basically, it crashes randomly. Turns completely off, and when I try to turn it on again, it assures me the battery is dead by flashing the empty battery symbol. The problem is, the battery is not dead at all. This has happened at charge levels of ~30% up to almost 60%.
When I plug the phone into a charger, it suddenly shows that it's back at the original 57% or whatever and charges, turns on, and operates normally. It's like plugging it in "reminds" it that everything's okay.
Slightly before this, it also developed a problem where all my widgets often disappear after any dead battery shutdown, but this doesn't happen every time.
It's a factory unlocked E5823 on AT&T, currently on Android version 7.1.1. Some Googling around revealed people having a lot of problems with it in July, but I don't even remember when I got that update. It was definitely a while before this issue started, and other people's issues don't sound like mine. The change that most closely coincides with the onset of this problem is me installing Animal Crossing Pocket Camp. I'm not sure how that would mess with the basic operation of my phone, however.
Thoughts? If the battery was just dying, it would actually drain charge, not falsely crash the phone while really full of juice, I thought, but am I wrong? I haven't felt the need to root this phone, but I'm not at all opposed, either, if it'll help. Should I root it and reset batterystats, see if that helps?
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It looks like your battery is just dying. This was a common issue with Nexus 6p and other phones.
Resetting batterystats won't help... it doesen't have anything to do with it
I have two V60s on A11 and noticed for the past two nights one of them will reboot while charging. Only way I notice is because I have to use my PIN in morning to login in instead of fingerprint and one app indicates a restart. This is a replacement V60 that I have had for two days.
Any thoughts?
Are you sure that it's a reboot? I noticed that if I leave my phone idle for a couple of hours (not sure how many, maybe 4 or more?), some kind of security kicks in requiring that I enter my pattern instead of using the fingerprint reader. Pretty sure this has happened both on Android 10 and Android 11. I don't commonly leave my phone idle for 4+ hours during the day, but it has happened just enough for me to notice it. And it definitely wasn't a case of the phone just randomly rebooting itself on me in the middle of the day. THAT, I would have noticed.
Positive it is a reboot. I actually saw it happen this morning. Phone will just shut off and T-Mobile reboot splash screen comes on. I think it is not related to fingerprint reader bug as I have disabled the fingerprint reader on my lock screen/AOD.
Actually been noticing it happens now even when the phone is not charging. I wish there was a way to see which app is causing the problem or get some kind of log to know what is going on.
Hmmm, other than trying to isolate which app is causing the problem, I'd probably suggest a factory reset.
I actually removed all apps and left with factory defaults and it still rebooted during a charge. I have sent the phone back and awaiting a replacement. (This one was the 2nd year promise replacement for a dying G8)
I had to ship the phone back and get a replacement. Everything I tried did not work to stop reboot while charging.
My LG started to freeze, then reboot several times a day, while in use as well as overnight. Sometimes boot loops directly after the logo, so not OS or app related, also without SIM or SD. I had the battery changed (still in warranty), but that behavior continued. So I got a replacement phone yesterday, since it was obviously a hardware issue (I guess it is a RAM failure).