I'd like to sell my HD2 running Android. However I cannot get it to reset the gmail account that I entered on it. These are things I've tried just so you know I'm not being lazy. Also please be gentle if this is not in the right area. Its a windows based hd2 running android so the correct section was a little confusing. Also I didn't flash it and of course the person that did isn't around compounding the issue. I need to maintain the flash but if I can't I can't .
1. data reset, several times
2. deleting the account ( I get an error saying, " This account is required by some applications. You can only remove it by resetting the phone to factory defaults blah blah blah").
3. Going in and clearing "google apps" which doesn't exist.
I appreciate any help.
save all apps and data with titanium backup, move apps to sd card. and do a factory reset. sounds like you have a bug. and it needs a reflash or something...
first, turn on wifi. then reboot your phone with wifi on. try to delete account now.
not sure about how it works on a hd2 running android but you can not the main gmail account when android is loaded.
I would recommend booting into recovery mode ( not sure how you would do that in a hd2 ) and doing a factory resst from there.
Only solution is to delete all android related programs off of sd card and reflash, thanks a million though guys.
jacumja said:
Only solution is to delete all android related programs off of sd card and reflash, thanks a million though guys.
Click to expand...
Click to collapse
my brother just gave me this hd2 with android and it has his gmail and i wanna change it to mine. how do i do what i quoted?^^ thanks!
jacumja said:
Only solution is to delete all android related programs off of sd card and reflash, thanks a million though guys.
Click to expand...
Click to collapse
i'm in the same situation. trying to sell mine also, and the gmail acct does not delete. how do you reflash
Same question. This hasn't been answered?
Please use the Q&A Forum for questions Thanks
Moving to Q&A
factory rest ...and reset from recovery mode too if needed
I'm having a similiar problem. I have an HTC HD2 from Tmobile that now has Android 2.2 that I installed from DFT. I am now wanting to give this phone to my son and unable to remove my gmail acct.
Here is what I have done:
1. Manage apps>force stop & clear all data for google apps & reboot phone
2. Settings>Accounts>delete account, etc... (given error message and unable to delete)
3. SD & Phone storage>Factory data reset (phone reboots with all information still the same)
4. Soft (pressing yellow button on back of phone)
5. Hard reset (holding both volume buttons, etc...)
6. Install root explorer (unable to find accounts.db file)
7. Ask store associate for assistance (no help at all)
8. Search the internet far and wide for past 2 days to no avail
I'm not worried about any information/apps that may be deleted. I just want my email deleted as the primary.
Thank you!
Look in:
http://forum.xda-developers.com/showthread.php?t=1313141
but phone should be rooted.
Related
Hello,
How are you?
I have a xda, and unfortunately it has stopped working properly.
The problems i am facing are:
1/. I am unable to connect to it via activesync
2/. I am unable to enter the programs folder. I am however able to go into settings.
3/. When i start many/all of the programs, it says that there is not enough memory and that i should go to the memory manager and close a few. The problem is that there are no programs open!
4/. When i do a hard reset, the above problems to do go away!
Now, i last thing i have done is to install the slovoed dictionary program. The program installed fined and said that i need to reboot the device inorder to update the registry.
After reboot, all these problems started ;-(
Before i install this it worked fine!
Please help me. I really need to fix my xda.
I only have access to the sd card. I can not connect via active sync.
Can someone point me to where i can find a full back up, so that i can put it on my sd card and over write everything that is one my xda.
I am not sure exactly what i need but I am sure someone who has a greater expertise on this does.
I much appreciate all your help.
Regards,
Monza.
hard reset
Have to perform a hard reset. After a hard reset the OS of a Pocket PC is reloaded from ROM, and you start with a blank system, only the OS and some applications. Also all data will be gone.
The XDA's stylus exists of 2 parts. Twist and unscrew them. Use the grey plastic part of the stylus to hard reset the XDA.
It is all in the manual.
I have Tmobile and it worked perfect before this. usually had full bars, etc.
after this i dont have anything.. just shows a x(0 bars.). went to apn and tried to fix it and nothing. reinstalled greyblur and nothing. did full wipe and nothing..
about 10 minutes later i got a couple facebook notifications. and saw i had 1 bar! i got excited and then it went back down to x... WTF. went to apn settings and such and it doesnt even show Tmobile network. only i can pick between 2 ATT networks. under signal settings or whatever it says im connected to ATT. I have noo clue what is going on.
Can someone help me please?? Would flashing the stock 1.83 help?? Thanks.
Did you do a backup of /DATA?
nexxusty said:
Did you do a backup of /DATA?
Click to expand...
Click to collapse
no, i did not. if you mean titanium back up then yes. i followed the instructions on briefmobile..
edit: how would that effect networks or whatever it did..?
wooooow.. xD i just pluged my phone into my computer while having motorola software update started and i have full bars now.. this is very weird.
I dont know if i should be happy or worried LOL
I think I'm having a similar issue. The network is working after unlocking but I can't add my Google account, so I'm locked out of the Android Market and Gmail etc..
I am getting the message "Can't establish reliable connection" when I try to add my Google account to the phone.
I have read that the only solution to this is to do a hard reset. If I have unlocked am I safe to do a hard reset?
My other thought was to re-root and restore the Titanium Backup I took before unlocking. Maybe the system settings I saved would fix it? However when I go reboot to Fastboot and try ADB shell it no longer finds my device (USB debugging is enabled and my drivers must be up to date if I rooted three days ago).
If the easiest thing to do is just hard reset I will do that I just need to know whether it is safe after unlocking. I feel like unlocking may have interfered with whatever the phone uses to communicate with servers but I have no clue if that is possible.
Edit: I was able to root again, had not realized ADB will not work from the fastboot screen. fastboot devices showed my phone. I got rooted, side loaded Titanium Backup and BusyBox. Now I am restoring my apps and settings, I will report back if the problem with signing into Google is resolved.
jbgwofo35 said:
I think I'm having a similar issue. The network is working after unlocking but I can't add my Google account, so I'm locked out of the Android Market and Gmail etc..
I am getting the message "Can't establish reliable connection" when I try to add my Google account to the phone.
I have read that the only solution to this is to do a hard reset. If I have unlocked am I safe to do a hard reset?
My other thought was to re-root and restore the Titanium Backup I took before unlocking. Maybe the system settings I saved would fix it? However when I go reboot to Fastboot and try ADB shell it no longer finds my device (USB debugging is enabled and my drivers must be up to date if I rooted three days ago).
If the easiest thing to do is just hard reset I will do that I just need to know whether it is safe after unlocking. I feel like unlocking may have interfered with whatever the phone uses to communicate with servers but I have no clue if that is possible.
Edit: I was able to root again, had not realized ADB will not work from the fastboot screen. fastboot devices showed my phone. I got rooted, side loaded Titanium Backup and BusyBox. Now I am restoring my apps and settings, I will report back if the problem with signing into Google is resolved.
Click to expand...
Click to collapse
Titanium Backup Restore is done now but I am not out of the water yet. I have all of my applications back and in settings under Accounts I have all of my accounts listed now, but when I launch Android Market or Gmail both applications crash. I tried to add another Gmail account to the phone and when I click Next to begin logging in, I immediately get the "Can't establish a reliable data connection to the server" screen, along with an error dialog saying Gmail has stopped unexpectedly.
I can't tell if this means I got further or am really in the same spot as before
So... can anyone answer the question of whether I am safe to do a hard reset after unlocking and rooting?
jbgwofo35 said:
Titanium Backup Restore is done now but I am not out of the water yet. I have all of my applications back and in settings under Accounts I have all of my accounts listed now, but when I launch Android Market or Gmail both applications crash. I tried to add another Gmail account to the phone and when I click Next to begin logging in, I immediately get the "Can't establish a reliable data connection to the server" screen, along with an error dialog saying Gmail has stopped unexpectedly.
Click to expand...
Click to collapse
The problem I run into when using Titanium Backup, is that it restores the app and the data associated with the app, and the data caused force closes for the market (Play in my case) and other apps. Try clearing the cache for them. (From the home screen > Menu > Manage Applications > "App" > Clear Data)
I can't tell if this means I got further or am really in the same spot as before
So... can anyone answer the question of whether I am safe to do a hard reset after unlocking and rooting?
Click to expand...
Click to collapse
I've honestly never tried it, but hard-reset appears to be the equivalent to wiping cache (and dalvik) and re-flashing. You might try wiping your cache and dalvik cache and flashing the ROM again. Trying a "factory" restore after modifying the factory data on your phone doesn't seem like it would work.
twomoses said:
The problem I run into when using Titanium Backup, is that it restores the app and the data associated with the app, and the data caused force closes for the market (Play in my case) and other apps. Try clearing the cache for them. (From the home screen > Menu > Manage Applications > "App" > Clear Data)
I've honestly never tried it, but hard-reset appears to be the equivalent to wiping cache (and dalvik) and re-flashing. You might try wiping your cache and dalvik cache and flashing the ROM again. Trying a "factory" restore after modifying the factory data on your phone doesn't seem like it would work.
Click to expand...
Click to collapse
I did "Clear Data" for Gmail and Market (that is what it is called in my applications list, but the icon says Play).
Gmail is working again! The Market/Play app still gets to a white screen and says "Loading" with the whirly icon then goes away without any information. I see another item in the application list called Google Play Services, should I clear that data as well?
jbgwofo35 said:
I did "Clear Data" for Gmail and Market (that is what it is called in my applications list, but the icon says Play).
Gmail is working again! The Market/Play app still gets to a white screen and says "Loading" with the whirly icon then goes away without any information. I see another item in the application list called Google Play Services, should I clear that data as well?
Click to expand...
Click to collapse
You shouldn't have to. If you're seeing a long loading screen, be patient. If it shows market in one spot and Google Play in another, it's probably trying to update.
twomoses said:
You shouldn't have to. If you're seeing a long loading screen, be patient. If it shows market in one spot and Google Play in another, it's probably trying to update.
Click to expand...
Click to collapse
I decided to try side-loading the Google Play Store since the market is no longer used. I got the apk from http://forum.xda-developers.com/showthread.php?t=1836057.
Now it loads but tells me Authentication is Required. Please sign in. I checked the accounts in the menu and my google account is selected, so I'm not sure what the problem is since Gmail is fine with the account now.
jbgwofo35 said:
I decided to try side-loading the Google Play Store since the market is no longer used. I got the apk from http://forum.xda-developers.com/showthread.php?t=1836057.
Now it loads but tells me Authentication is Required. Please sign in. I checked the accounts in the menu and my google account is selected, so I'm not sure what the problem is since Gmail is fine with the account now.
Click to expand...
Click to collapse
Where did you start in all this? Were you on a custom ROM and are now trying to get back to stock? Are you on stock and trying to unlock the bootloader or root? The direction you're going will help determine what you may or may not want to try next.
twomoses said:
Where did you start in all this? Were you on a custom ROM and are now trying to get back to stock? Are you on stock and trying to unlock the bootloader or root? The direction you're going will help determine what you may or may not want to try next.
Click to expand...
Click to collapse
I am getting help from you in two separate posts it looks like so I will just consolidate to this thread, I apologize for posting all over the place just hoping to knock this out before the weekend is over.
I started with the official Gingerbread ROM from Motorola. I rooted, then unlocked, then rooted again.
My goal is to end up on an ICS ROM but I would like to get a good back up of the stock ROM first, so I want to knock this problem out, back it up, then flash to a custom ROM. You suggested going ahead and flashing the custom rom, I am just worried about making the problem worse by doing that.
The only problem I am noticing is that I cannot get into the Play Store, and I still get the Can't Establish Reliable connection message when trying to add a Google account. However, Gmail is working now but I can't add another account. I have connected to Wifi and I am still having the problem while connected.
jbgwofo35 said:
I am getting help from you in two separate posts it looks like so I will just consolidate to this thread, I apologize for posting all over the place just hoping to knock this out before the weekend is over.
I started with the official Gingerbread ROM from Motorola. I rooted, then unlocked, then rooted again.
My goal is to end up on an ICS ROM but I would like to get a good back up of the stock ROM first, so I want to knock this problem out, back it up, then flash to a custom ROM. You suggested going ahead and flashing the custom rom, I am just worried about making the problem worse by doing that.
The only problem I am noticing is that I cannot get into the Play Store, and I still get the Can't Establish Reliable connection message when trying to add a Google account. However, Gmail is working now but I can't add another account. I have connected to Wifi and I am still having the problem while connected.
Click to expand...
Click to collapse
If you side-loaded Google Play, try clearing any cache (App Data) for it as well. I don't know why your market/play is acting up if all you did was root > unlock > root. Assuming you have flashed CWM Recovery, you may end up having to get Google Apps (usually called gapps) and installing them as a zip to correct this. If so, here are the steps:
Get them from here or browse them all http://goo-inside.me/gapps/ and get the ones you want.
Load them onto the root directory of the phone's SD Card (not the internal memory).
Reboot into Recovery
Choose the option "Install Zip from SD Card" using the volume keys and the lock button
Scroll down to gapps-gb-tegra-20110118-signed.zip (or whichever one you got if you browsed them) and hit the lock button
Scroll down to whichever one says "Yes" in the midst of all the "No"s (I think that's how they're listed)
Reboot when the install is finished. It shouldn't take more than a minute or two.
---------- Post added at 08:08 PM ---------- Previous post was at 08:02 PM ----------
jbgwofo35 said:
I am getting help from you in two separate posts it looks like so I will just consolidate to this thread, I apologize for posting all over the place just hoping to knock this out before the weekend is over.
Click to expand...
Click to collapse
That may explain why I may have had an oops moment in one of them. I'm new to XDA, so I'm trying to help while learning the ropes a bit too. :fingers-crossed:
twomoses said:
If you side-loaded Google Play, try clearing any cache (App Data) for it as well. I don't know why your market/play is acting up if all you did was root > unlock > root. Assuming you have flashed CWM Recovery, you may end up having to get Google Apps (usually called gapps) and installing them as a zip to correct this. If so, here are the steps:
Get them from here or browse them all http://goo-inside.me/gapps/ and get the ones you want.
Load them onto the root directory of the phone's SD Card (not the internal memory).
Reboot into Recovery
Choose the option "Install Zip from SD Card" using the volume keys and the lock button
Scroll down to gapps-gb-tegra-20110118-signed.zip (or whichever one you got if you browsed them) and hit the lock button
Scroll down to whichever one says "Yes" in the midst of all the "No"s (I think that's how they're listed)
Reboot when the install is finished. It shouldn't take more than a minute or two.
---------- Post added at 08:08 PM ---------- Previous post was at 08:02 PM ----------
That may explain why I may have had an oops moment in one of them. I'm new to XDA, so I'm trying to help while learning the ropes a bit too. :fingers-crossed:
Click to expand...
Click to collapse
I'm going to try the Gapps install, but I am having an issue flashing CWM apparently. I follow the instructions here http://forum.xda-developers.com/showthread.php?t=1204500 but I am still not seeing Clockwork Mod Recovery. When I reboot, hold volume down, go to Android Recovery and press up, I still see the Android/Triangle/Exclamation point icon. Press volume down and up and see a blue menu with three or 4 options but none are Install from SD, so I am guessing I'm not successfully flashing CWM.
Edit: I did not delete the system/etc/install-recovery.sh file before flashing CWM. I am trying to do that then flash again, but ES File Explorer will not let me delete the file. My super user may need to be updated, but since I can't connect to the store it won't do it on its own.
I resolved the the issue with CWM thanks to Zestar in this thread: http://forum.xda-developers.com/showthread.php?t=1302423&page=16
I just have to reflash every time until I decide to go for the custom rom. I installed GAPPS from CWM Recovery but I am still having the same issue with being told i need to authenticate my account.
I got a ROM backup while in CWM as well so I think at this point I will just flash a custom rom and see where that gets me. Since I got a copy of the rom I should be able to return to this point in time anyways (could be wrong though )
Thanks for your help, I will report back once I have flashed to a new ROM and see what happens.
I didn't get this done before the weekend was up but got time tonight and flashed to the TopSmarts GingerBread ROM (it is really cool to me, a first time custom rom-er). I was able to get set up on e-mail (don't have a Gmail app loaded yet) but Play Store - which I had to side load - is crashing when I try to add an account still.
I flashed the Gapps from above after flashing the new ROM but none of them showed up when the phone booted into the rom for the first time. Do I need to do something other than install from CWM?
Edit: I flashed the Gapps from TopSmarts and rebooted and was able to get Play Store running. It had a minor hiccup and repeated the sign in process a few times but now it is updating my apps. I am happy with the world again, thank you for your help.
jbgwofo35 said:
: I flashed the Gapps from TopSmarts and rebooted and was able to get Play Store running. It had a minor hiccup and repeated the sign in process a few times but now it is updating my apps. I am happy with the world again, thank you for your help.
Click to expand...
Click to collapse
Glad you got it working. I've never seen the TopSmarts ROM as I am also very new to the custom ROM world. I flashed CyanogenMod 7 Nightly (I didn't know Nightly versions were beta until after I flashed it), and I love it! It took me a couple of tries to get the gapps working too, but once they worked, I haven't really had a problem since.
Hey guys, this is my first time starting a thread on this site, so please bear with me for a bit. Earlier today my S2 was working fine, i was browsing the net, chatting and etc. But when i started my "whats app" it started lagging for a bit, because i was chatting to a group. Then all of a sudden when i lock my phone and later on unlocked it, it said the phone was running on "Safe Mode". Soo i google'd "how to exit safe mode on galaxy" and it gave me a few solutions, one of them told me to switch off the phone and remove the battery for a minute. I did that, and all of a sudden when i unlock my phone, applications keep crashing including the interface itself ("TWLauncher" i guess that's its name) Soo please help me as i don't know much about this. My phone is not even rooted, i could manage to open the task manager but that's all. I can't even use the usb as it will crash again. All help would be greatly appreciated =)
*small update* I could access my settings and i could switch to the ics launcher but i still can't use the net and stuff =S
Basically I've noticed the default apps that comes with the phone are acting up :S
Sephm said:
Hey guys, this is my first time starting a thread on this site, so please bear with me for a bit. Earlier today my S2 was working fine, i was browsing the net, chatting and etc. But when i started my "whats app" it started lagging for a bit, because i was chatting to a group. Then all of a sudden when i lock my phone and later on unlocked it, it said the phone was running on "Safe Mode". Soo i google'd "how to exit safe mode on galaxy" and it gave me a few solutions, one of them told me to switch off the phone and remove the battery for a minute. I did that, and all of a sudden when i unlock my phone, applications keep crashing including the interface itself ("TWLauncher" i guess that's its name) Soo please help me as i don't know much about this. My phone is not even rooted, i could manage to open the task manager but that's all. I can't even use the usb as it will crash again. All help would be greatly appreciated =)
*small update* I could access my settings and i could switch to the ics launcher but i still can't use the net and stuff =S
Basically I've noticed the default apps that comes with the phone are acting up :S
Click to expand...
Click to collapse
If you are not bothered about your installed apps and data and you can manage to go to settings/ Privacy / Factory Data reset.....have a try
zaheedahmed said:
If you are not bothered about your installed apps and data and you can manage to go to settings/ Privacy / Factory Data reset.....have a try
Click to expand...
Click to collapse
I can't do that really =S Because i have alot of important data on my phone, this problem came out of nowhere. I hope i could find a solution before referring to that
You have not backed up your data ??? Nor do you have a nandroid backup ???
If so you need to access the internal storage of the phone via USB mass storage and copy off what you can .
Alternative methods such as rooting and installing a no wipe custom rom will probably keep your data but void warranty .
jje
JJEgan said:
You have not backed up your data ??? Nor do you have a nandroid backup ???
If so you need to access the internal storage of the phone via USB mass storage and copy off what you can .
Alternative methods such as rooting and installing a no wipe custom rom will probably keep your data but void warranty .
jje
Click to expand...
Click to collapse
Problem is, i never backed up my data =S
And i can't access the USB mass storage, the thing keeps crashing and telling me to "force close" even if i try reporting the wifi isn't connecting to the network soo things are really messed up =S
I don't mind rooting my phone, as long as you could provide me a step by step guide on how to root my phone without loosing my data.
Sephm said:
Problem is, i never backed up my data =S
And i can't access the USB mass storage, the thing keeps crashing and telling me to "force close" even if i try reporting the wifi isn't connecting to the network soo things are really messed up =S
I don't mind rooting my phone, as long as you could provide me a step by step guide on how to root my phone without loosing my data.
Click to expand...
Click to collapse
try to go and check Application/ development /USB debugging - ticked
connect the phone and select from notification bar connet to PC....
Wich firmware version is on your Phone?
zaheedahmed said:
try to go and check Application/ development /USB debugging - ticked
connect the phone and select from notification bar connet to PC....
Wich firmware version is on your Phone?
Click to expand...
Click to collapse
My phone version is 2.3.3
Kernel Version (if this is important :S) is 2.6.35.7-19100
Soo i really don't know what to do now. Luckily i already had ICS installed soo i could switch between that and twlauncher but still same problems i can't access my initially installed apps that came with the phone such as (internet,clock,calender,gallery and etc.) But the downloaded apps that don't require internet access are running fine.
Sephm said:
My phone version is 2.3.3
Kernel Version (if this is important :S) is 2.6.35.7-19100
Soo i really don't know what to do now. Luckily i already had ICS installed soo i could switch between that and twlauncher but still same problems i can't access my initially installed apps that came with the phone such as (internet,clock,calender,gallery and etc.) But the downloaded apps that don't require internet access are running fine.
Click to expand...
Click to collapse
are you able to open application "my files" ?
if you are still not able to access your phone from PC, then you can copy and paste your stuffs to external SD using "my files".
Give the complete detailes when you see about phone or dail *#1234#
zaheedahmed said:
are you able to open application "my files" ?
if you are still not able to access your phone from PC, then you can copy and paste your stuffs to external SD using "my files".
Give the complete detailes when you see about phone or dail *#1234#
Click to expand...
Click to collapse
I can't use the dialer =S As for the copying i guess i have to do that by tomorrow, because i have to get another empty sd card. I'll give it a try and get back to you. Thanks for the help though (Y)
helpppp!!
i have the Galaxy S. just the first one. its a samsung and it does the same things Your S2 is doing. it started when a popup saying i was low on storage space started showing up so i deleted a few apps i never used. but now its beyong slow and nothing will open. not even my main menu where i can acess my settings. the only things it will let me open is my facebook app on the main screen. the TWlaunch thing pops up and a few others that ask me to force close. please helppp i have no idea how to fix this phone. i dont have any of my dadta backed up and idk what rooting my phone means. so someone talk me through this mess
tabila12 said:
i have the Galaxy S. just the first one. its a samsung and it does the same things Your S2 is doing. it started when a popup saying i was low on storage space started showing up so i deleted a few apps i never used. but now its beyong slow and nothing will open. not even my main menu where i can acess my settings. the only things it will let me open is my facebook app on the main screen. the TWlaunch thing pops up and a few others that ask me to force close. please helppp i have no idea how to fix this phone. i dont have any of my dadta backed up and idk what rooting my phone means. so someone talk me through this mess
Click to expand...
Click to collapse
If you are not worried about your applications you just do factory reset of the phone and try
settings/privacy/factory data reset
if you are not able to do this,
Volume Up + Home + Power brings your Phone into Recovery Mode.
Volume up: Highlight up
Volume down: Highlight down
Home: select
Power: back
select wipe data factory reset
if your phone keep crashing and you will not be able to factory reset... then you can did it from recovery mode from stock ..
Just hold power-menu-vol up from off condition then chooswl wipe data from recovery mode
if u thank me then i will thank you ( 이 승 기 )
Hello, I'm Italian so my English is not very good.
Please I would like to ask you if somebody can help me with this problem.
I have a GT-i9100 with Andorid 2.3.3. The device is not rooted and I kept the original software from the day i bought the phone.
When I turn on my phone I have this error message looping:
"The application LogsProvider (com.sec.android.provider.LogsProvider process)has stopped unexpectedly. Please try again"
And, if I stay on the home screen, also:
"The application TwLauncher (com.sec.android.app.twlauncher process)has stopped unexpectedly. Please try again"
And occasionally I also get some others Force Closure, as:
Android process.media
Task Provider (process com. Android.providers)
Message (process com.android.mms)
IM (com.sec.android.im process)
AP Mobile (com.sec.android.widgetapp.apnews process)
Social Hub (com.seven.Z7 process)
Somebody told me that if I do a factory reset I'll probably solve the problem.
But this is what I am writing: since I am disable, sometimes I don't write by hand and I record voice recordings (with the standard voice recorder of the phone). I have some very important data on the phone and since they were recent I have no backup.
There are mainly voice recording (took with the standard recorder app) and some notes I took with an app called Note Everything that I would not like to lose.
Is there a way of saving this data?
UPDATE: Here a video of the problem:
Some additional information:
- the phone also display the icon of "memory almost full". So I can't install from the computer version of google play another launcher, because it would probably not install for no memory
- the phone also crashes after few minutes (sometimes soon, sometimes later)
- when I turn on again the phone, it is allways on the same home screen (I have 8 desktop home screen, it is always on the fifth)
- I have no SD card
- I could go on settings --> applications --> manage applications --> LogsProvider --> Clear data. The error of "LogsProvider" stops appearing, but if the phone crashes next time it returns, and if the phone does not chrash, if I go on home screen I still have all the others errors
- I could go on settings --> applications --> manage applications --> and I deleted some apps. When I turn off and on again the phone, the apps looks again there
- If i connect the phone with the computer with usb, Kies keeps telling "connecting"
- If I put the phone in Debug Mode, or in USB Mode, in My Computer I can see for some seconds the icon of the mass storage device (for example "K:"), but If I try to open it on my computer, I have an error like "the device is not ready", or the icon disappear
Thank you very very much in advance.
There are many apps to backup your data, try the below app to backup your apps data, you can later restore it after a factory reset.
https://play.google.com/store/apps/details?id=mobi.infolife.appbackup&feature=search_result
and regarding the voice recording. IF you simply record the voice and play it via any music explorer, then it would be saved in your internal sd and it will be safe after a factory reset.
+1 on bala.....well i had this prblm on my sgs1 and i dint do a backup but simply factory reset an for few weeks the phone was fine but again it started ..but then i flashd the same rom using odin an tht has a fix uptill now....cheerz
Thank bala_gamer and thanks rocky23, but unfortunately it looks like I can't install this app nor neither other app because of two reasons:
1) I can't access to the Google Play Store, because I don't have a desktop shortuit, and if I try to go passing through the apps page Twlauncher crashes and returns to the desktop
2) As I told in the post, phone says "memory almost full" so I can't install other apps
Any other ways of saving this data?
PS: As for the voice recording, good to know that with a factory reset they will probably be safe, thanks!
Since you're not rooted, I can't see any way you can fix this without losing your data.
My daughter is also limited to voice-only stuff, I rooted my SGS1 immediately before I gave it to her and back it up for her daily - not much use to you I know, but rooting/backups are a must, IMO.
She also uses Note Everything - as do I - and it always has survived a factory reset/full wipe for us, data's stored on the sd card, not in the system partition.
You've given all the info anyone could want, hope someone with more knowledge than me can think of a solution.
Good luck - I'll try and think more myself
Edit - not backed up via Google sync by any chance? If not, can you access it via Settings, or does TW crash on you every time?
Thanks also to you B3311.
I've checked with my fried who has the same phone and in fact all the voice recordings are stored in sdcard/audio. I've also found the directory of Note Everything inside sdcard. So, if this files will be kept, most of data that I care will be safe.
I have again some last few question, I give them a number so the post looks more clear.
1) As for Google sync, I have it enabled. On my computer I can see my calendar and my contacts, is there any other thing that Google sync backups?
2) So, apparently the only thing that I can now do is to do a "factory reset".
It is OK to go put the phone in Recovery Mode (Volume Up + Home + Power buttons ) and than select "factory reset"? Is the "factory reset" the same option that "wipe user data", or it is different?
As you can se It is the very first time I do a factory reset (and also that I enter in recovery mode), and I am a little bit worried that something goes wrong.
3) If all the data that is on /sdcard will be kept, so what kind of data I will lose? I suppose Contacts (1) , SMS (2), Calendar data (3), Apps (4) and Phone options (5) will be deleted, but is there any other type data that will be deleted?
Thank you everybody for your patience and your support dealing with this problem!!
please last question
Last question: in this tutorial (http://forum.xda-developers.com/showthread.php?t=1108499) concerning how to deal with a boot loop (which is not my case) it is said to make a "wipe user data" and than to flash a stock ROM.
Do you think that, in my case, make a factory reset would directly fix the problem, or I also have to flash?
Than you very much!
ftpftp said:
Last question: in this tutorial (http://forum.xda-developers.com/showthread.php?t=1108499) concerning how to deal with a boot loop (which is not my case) it is said to make a "wipe user data" and than to flash a stock ROM.
Do you think that, in my case, make a factory reset would directly fix the problem, or I also have to flash?
Than you very much!
Click to expand...
Click to collapse
Always worth a factory reset before other methods .
jje
JJEgan said:
Always worth a factory reset before other methods .
jje
Click to expand...
Click to collapse
Ok, thank you very much!
About my upper post, maybe you or someone can help me with my remaining my doubs?
I repost here the questions:
1) I have Google sync options enabled on my phone. On my computer I can see my calendar and my contacts, is there any other thing that Google sync backups?
2) So, apparently the only thing that I can now do is to do a "factory reset".
It is OK to go put the phone in Recovery Mode (Volume Up + Home + Power buttons ) and than select "factory reset"?
Is the "factory reset" the same option that "wipe user data", or it is different?
As you can see It is the very first time I do a factory reset (and also that I enter in recovery mode), and I am a little bit worried that something goes wrong.
3) If all the data that is on /sdcard will be kept, so what kind of data I will lose? I suppose Contacts (1) , SMS (2), Calendar data (3), Apps (4) and Desktops Phone options (5) will be deleted, but is there any other type data that will be deleted?
Thank you againt!
Very Short Video Explaining Everything!
Hello,
I've found out that when I choose reboot from the recovery mode, I get this error:
E: copy_kernel_file :: Can't open /data/log/recovery_kernel_log.txt
To explain you the problem I have with the phone, I made this very short video:
Having this error, is it safe to select wipe data/factory reset?
I summarize: I have some very important data on the phone, in particular some voice recording and some data took with the app Note Everything that I would really like to save.
What can you suggest me to do?
Thank you very much again.
ftpftp said:
Hello,
I've found out that when I choose reboot from the recovery mode, I get this error:
E: copy_kernel_file :: Can't open /data/log/recovery_kernel_log.txt
Having this error, is it safe to select wipe data/factory reset?
I summarize: I have some very important data on the phone, in particular some voice recording and some data took with the app Note Everything that I would really like to save.
What can you suggest me to do?
Thank you very much again.
Click to expand...
Click to collapse
hey pal since u said ur phone is not rooted and u have stock GB rom in ur phone why cant u back up via KIES software from ur PC and see also u can backup ur internal and external sdcard 2 ur pc and then try doing factory reset of ur phone
Sun90 said:
hey pal since u said ur phone is not rooted and u have stock GB rom in ur phone why cant u back up via KIES software from ur PC and see also u can backup ur internal and external sdcard 2 ur pc and then try doing factory reset of ur phone
Click to expand...
Click to collapse
Hi Sun90 and thanks. Unfortunately KIES keeps telling me "connecting" but does't connect.
You can find all the info in my first post, please see "Some additional information" here: http://forum.xda-developers.com/showpost.php?p=25577449&postcount=1
What can you suggest me to do to save data?
Having the kernel error, if I factory reset is it possible to have even a more serious problem?
Thanks.
Paul Spoerry said:
To resolve it: From your homescreen click menu, then Settings, Applications, Manage Applications. This screen will have tabs running across the top, click the ALL tab. Then scroll down to LogsProvider, select the app, then Force Stop and Clear Data. After that you should be good to go.
Click to expand...
Click to collapse
This is the solution.
You might not need to do a factory reset, I just cleared cache partition and it worked.
Explained here on StackExchange, I'm not allowed to post URLs yet:
android DOT stackexchange DOT com/questions/22961/how-to-fix-a-force-close-loop-on-android-with-phone-access
Hey i have a terrible adware thingy on my phone, unable to remove it. No antivirus detect anything.. Its different sometimes. Before it came only when i open whatsapp now it comes anywhere. It comes 1 time a week (not often) very few times a week. Pls help.. How do i remove this????
No one knows ?
if it started just on whats app i would generally suggest it has linked to the whats app files. now it is opening more and more it has now sync with most of your files and folders.
best thing to do factory reset your device save as much as you can to SD card which you need.
1 Before you reset your Android , see options for backing up your data.
2 On your mobile device, open the Settings menu Settings .
3 Under "Personal", touch Backup & reset. You may need to enter your pattern, PIN or password.
4 Under "Personal data", touch Factory data reset.
5 Read the information on the screen and touch Reset phone.
6 If you have a screen lock, you'll need to enter your pattern, PIN or password.
7 When prompted, touch Delete everything to delete all data from your device's internal storage.
8 When your device has finished erasing, select the option to reboot your device.
Ps stay off the porn sites ^^ generally virus are downloads when visiting random links and the website installs an .apk generally the main anti virus programs are paid to miss these or dont bother because they think there a part of an .apk so do not flag up hope this helps
mgrandy1984 said:
if it started just on whats app i would generally suggest it has linked to the whats app files. now it is opening more and more it has now sync with most of your files and folders.
best thing to do factory reset your device save as much as you can to SD card which you need.
1 Before you reset your Android , see options for backing up your data.
2 On your mobile device, open the Settings menu Settings .
3 Under "Personal", touch Backup & reset. You may need to enter your pattern, PIN or password.
4 Under "Personal data", touch Factory data reset.
5 Read the information on the screen and touch Reset phone.
6 If you have a screen lock, you'll need to enter your pattern, PIN or password.
7 When prompted, touch Delete everything to delete all data from your device's internal storage.
8 When your device has finished erasing, select the option to reboot your device.
Ps stay off the porn sites ^^ generally virus are downloads when visiting random links and the website installs an .apk generally the main anti virus programs are paid to miss these or dont bother because they think there a part of an .apk so do not flag up hope this helps
Click to expand...
Click to collapse
Thx for the long help thing. But im not gonna reset because of a pop up thing i barely see anymore, but well thanks
Yeah more and more things like this are being sent through whatsapp and fb. It mostly because now alot of people from smaller/developing countries are using it while the majority of us gave it up and switched to something else.
if you would like to know where and what is pop it up try installing "QtADB" it has a program in it called "logcat" basically shows you all jobs that the phone is running you can use this to bug check where the program is running from but you may be going in circles for a few hours thats why i said just to reset. google QtADB should come up with a list of instructions to install.
mgrandy1984 said:
if you would like to know where and what is pop it up try installing "QtADB" it has a program in it called "logcat" basically shows you all jobs that the phone is running you can use this to bug check where the program is running from but you may be going in circles for a few hours thats why i said just to reset. google QtADB should come up with a list of instructions to install.
Click to expand...
Click to collapse
Lol thats some deep ****, i dont need o install as i have one built in. But not goig thru all that trouble cus of a few lines of text XDD