[Q] synced Facebook and twitter contacts disappear - Vibrant Q&A, Help & Troubleshooting

I've had my Vibrant since September and have run a variety of roms on it between then and now(stock, JI6, Bionix 1.3 right up to Fusion 1.1, and an AOSP clone based on Bionix), all display the same issue. I'm not new at hacking and troubleshooting but this has me stumped.
I'll add my Facebook and Twitter accounts in the Accounts and Sync preference pane and let it sync my contacts. It will succeed at this and I'll link them up and fix any wrong guesses on it's part. After anywhere between an hour and 6 hours the Facebook and Twitter contacts will simply disappear from my contacts list, even the contact pictures will go away if they were downloaded in the sync. If I check the updates tab to see twitter and Facebook posts I'll only see what was synced before the contacts vanished. The "Get Friends" menu item lists the two accounts as does everything else to lead me to believe they should be there.
I am unable to get them back by unchecking the sync options and reenabling sync, I have to remove both accounts and add them from scratch and go through all that trouble again. I'm getting rather annoyed at this issue, I don't know if it's an Android issue or something to do with Samsung's modifications but it is getting old.
Does anyone know what is going on here and maybe even how I can keep my contacts list from depopulating itself?

Related

Can't sync with Facebook using 2.1

So I got 2.1 installed and everything has been great so far. However I can't seem to sync with Facebook. It takes my credentials just fine and I can run the app. But when I try to link a Contact with their Facebook profile (to see their updates and sync their profile pic) it doesn't work. I get to the "select a profile" screen and it doesn't list any of my friends, even when I search.
Is anybody else either having this issue or able to sync successfully? And help would be greatly appreciated!
Works fine for me.
Some people weren't showing up in my contacts yesterday tho. But today it's fine and I was able to link all my contacts or show facebook contacts.
it took a bit for everything to sync over, but as of now I have no sync issues in 2.1 for facebook and or anything else. How long ago did you setup 2.1 with fb?
I setup my FB acct (and Google acct) as soon as I booted into 2.1 for the first time. I've tried removing the FB account, adding it back, rebooting in between, etc with no luck.
I have both "Facebook" and "Facebook for HTC Sense" enabled.
It takes my username/password fine, 'sync contacts' is checked, and it claims to sync just fine. When I tell it to manually sync, it 'runs' for about 2 seconds before saying sync complete.
When viewing a contact and sliding over to the updates 'tab', I try to link with their acct but my friends list never loads. Trying to search in it does nothing. Even when I try to view all updates in People, it shows nothing.
The Facebook app and Facebook Phonebook folder work great, but I really want to merge contacts again so it shows their FB pic automagically.
com.htc.bg has been force-closing alot. Could that have something to do with it?
I had the same issue I reinstalled the Rom then clicked the Facebook sync in setting let it sit for the night and it loaded all my friends. Search the forums this was answered in the other 2.1 leak forum.

[Q] regarding syncing contacts.

ok, i'm not normally one to have trouble with issues such as these, but this is my first android phone (htc evo 3d) and when i first got it on launch date, i manually entered all my contacts from my old phone to my new one. well i recently went through the root process and read that if you had your gmail account as the primary google account, that you wouldnt have to worry about your contacts anymore, after a wipe or changing to a new phone.
well after root i let the phone do all the gmail syncing after enabling it, and my contacts are still not there. i am having trouble getting into an option that will let me view or add or edit contacts from google. i go into accounts and sync, click my google account but all it will let me do is enable or disable the syncing of contacts. can someone give me a brief rundown of exactly how this works? and are my contacts all gone?
It works pretty much the way you described it; once you have the contacts in your phone you sync and they all get saved to your default gmail account. Then when/if you decide to wipe, you run sync again and they'll be uploaded to your phone.
This is what I'd do if I were you;
- Open gmail -> contacts and check if they are actually there.
- If your contacts are there, then maybe you don't have them set to shown in your phone display options under contacts.
thanks for the quick reply. when you say to open gmail, do you mean through the accounts and sync settings menu? or the gmail app? when i go through the accounts and sync, i just get the option of turning the syncing for each category (i.e. contacts, weather, news) on or off, i cant actually go into each one to see what they are comprised of. i feel pretty dumb not being able to figure this out, but i had over 100 peoples numbers and information on my contacts before i wiped and rooted my phone, so i'm willing to accept sounding like a noob in hopes of possibly getting them back.
thanks again in advance.
No problem at all No, I meant open it on your computer (http://www.google.com/contacts) and see if there are any in there.
Regarding display options; I don't know which phone you're using, but you get there by opening Contacts -> Display Options on my LG (http://www.shrani.si/f/30/1s/1KBZD0Ot/screenshot-1314442655693.png a screenshot of how it might look like if it's of any help)

[Q] Facebook "profile-specific" sync issues

This is really hurting me so much inside I'm considering starting back all over again with a new profile. I love being able to sync my Facebook friends to my Android contacts but for the life of me can't get it to work back. Here's what I submitted to Facebook a week ago but haven't gotten back a reply yet:
On Android, go to Settings > Accounts & Sync > (Facebook Account) > check "Sync Contacts"
An error will show up "Sync is currently experiencing problems. It will be back shortly."
This looks like it occurs recently, maybe about 2 weeks or so.
The problem is special to my profile [email protected], because when I replace the account with my wife's account [email protected], it can sync without problems through the Facebook app
I've used another phone and I'm having sync issues specific to my personal profile only- [email protected]. My Wife's and friends profile syncing okay with the Facebook app
Android apps that relies on accessing my friends info are not working as well. Same apps working well with other Facebook accounts like my wife's. For example, the Birthday app, which is an app I use to keep track of my Facebook friends, is working well if I use my wife's Facebook account, but not if mine
I don't know if there is something I messed with on the Facebook web "privacy settings" but I have tried setting it back to what I thought was the defaults but the sync error is still showing up. I don't think the problem is with my android setup, because my wife's account works pretty well with it, and I get the same error when I use her phone to sync my account.
Any of you all experienced this? Wish some of you can help me out.
Sincerely.
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Moving to Q&A

Why do some of my Google calendar events show in my calendar & some don't?

This is quite frustrating and I can't seem to find a solution to this. I have birthdays and anniversaries entered for my contacts which are sync'd to my phone as well. Most of the birthdays and anniversaries show up in my calendar on my phone but some don't. Doesn't appear to be any rhyme or reason to it either. I noticed that on my HTC Evo LTE I can go to Calendar and specify which calendars it displays. Inside here there is the 'Contacts birthday's & Events' like what I have displayed on my Google Calendar on my PC and the color is yellow. The interesting part is that there is another calendar option called 'People' that is green and I think is an HTC Sense thing but am not 100% on this. The interesting part is that if I choose to display this all of my contact's dates are displayed in duplicate but some extra ones also display.. the ones that don't display on my yellow calendar. One might think the simple solution would be to uncheck the yellow one and check the green one and be done with it but there are also dates that show up on the yellow calendar that don't show up on the green one. The weird part is they BOTH take info from the same source so I don't understand this difference. I went through my contacts making sure they were all added to my 'Friends' group as I think this may have something to do with what events show and what not but it doesn't seem to help.
What gives? What am I doing wrong or what options should I be looking for to correct this? I've already missed a couple anniversaries and b-days a result and it's frustrating because when I realize I missed it I go to my contacts and there it is listed within the contact info but it never displayed in the calendar for some reason.
Someone who knows the calendars please help me out with this problem.
Anyone?
If anyone else has this issue I was able to uncheck the calendars that were currently selected, back out to let it refresh and then go back in and check them once again to get it to work. I'll keep my eye on it and see if it stays fixed but after backing back out the second time there were birthdays there that weren't prior to this little dance. If you're having this issue try giving that a shot.
OstrichSak said:
If anyone else has this issue I was able to uncheck the calendars that were currently selected, back out to let it refresh and then go back in and check them once again to get it to work. I'll keep my eye on it and see if it stays fixed but after backing back out the second time there were birthdays there that weren't prior to this little dance. If you're having this issue try giving that a shot.
Click to expand...
Click to collapse
Works for me, thanks!
Thanks for this thread! I can't believe 2 years later this problem is still occurring with Android (I'm on 4.4.2).
I experience this problem anytime I add a contact's birthday (or another date) to my contacts. In order for it to show up on my calendar, I need to select "Calendars to sync" in calendar settings, then uncheck "Contacts' birthdays & events", back out to the calendar, then go back into "Calendars to sync" and re-select "Contacts' birthdays & events". Once I back out to the calendar again it refreshes within a few seconds and the new date(s)/event(s) finally appear on the calendar.
Just performing those steps in the "Calendars to display" menu doesn't work.

Contacts "sync is currently experiencing problems"

I'm trying to sync my Google contacts but always get the message: "sync is currently experiencing problems". A reboot doesn't help. I even reflashe the ROM (Checkrom 3.5) and that didn't help either. Can anyone suggest a fix?
I’ve just noticed that I’m also unable to sync contacts with my Samsung Account, so I’m guessing that the problem is on the phone rather than the server….
The issue seems to be related to the Go Contacts app. I found that if I deleted then re-added the Google account from my phone I could sync again, but as soon as I added a new contact in Go Contacts I got this error message again. If I add the contact using the stock Contacts app I don’t get the problem. Has anyone else had this issue with Go Contacts?
Solved! (and I'm pretty sure it's for good this time)
So, I've been getting this problem for a while, I've called Google (It's a problem with the OS but Samsung should fix it), and Samsung(It's a problem with the OS but Google should fix it).......... I finally spotted someone alluding to an issue syncing groups in a previous post and someone here mentioned go contacts having issues so here's the process I followed to finally have it working again:
- If you use 'go contacts', use it to back up your contacts to a vcf which you can then import in to google
- Email that file to yourself as backup
- Turn off contact sync under your google account on your phone
- Go to manage applications and open the 'contacts database' app and clear all data.
- Do the same for 'go contacts' and the stock 'contacts' app
- Uninstall 'go contacts' (Probably not necessary but i wanted to start fresh)
- Open Gmail and go to 'contacts'. If you're confident that everything is in your phone's VCF, delete everything from your contacts.
- Import the vcf file in to google contacts.
- Here's the important bit: Delete ALL groups from your google contacts.
- Find and merge duplicates and make sure your contacts are all there. (I found that not all contacts were imported from the .vcf file)
- Install 'go contacts'
- Go to 'groups' and delete ALL groups from the 'go contacts' app.
- Turn on contacts account sync again.
I did this 2 days ago and (fingers crossed) my contact sync is working again.
beirtipol said:
So, I've been getting this problem for a while, I've called Google (It's a problem with the OS but Samsung should fix it), and Samsung(It's a problem with the OS but Google should fix it).......... I finally spotted someone alluding to an issue syncing groups in a previous post and someone here mentioned go contacts having issues so here's the process I followed to finally have it working again:
- If you use 'go contacts', use it to back up your contacts to a vcf which you can then import in to google
- Email that file to yourself as backup
- Turn off contact sync under your google account on your phone
- Go to manage applications and open the 'contacts database' app and clear all data.
- Do the same for 'go contacts' and the stock 'contacts' app
- Uninstall 'go contacts' (Probably not necessary but i wanted to start fresh)
- Open Gmail and go to 'contacts'. If you're confident that everything is in your phone's VCF, delete everything from your contacts.
- Import the vcf file in to google contacts.
- Here's the important bit: Delete ALL groups from your google contacts.
- Find and merge duplicates and make sure your contacts are all there. (I found that not all contacts were imported from the .vcf file)
- Install 'go contacts'
- Go to 'groups' and delete ALL groups from the 'go contacts' app.
- Turn on contacts account sync again.
I did this 2 days ago and (fingers crossed) my contact sync is working again.
Click to expand...
Click to collapse
What if you're confident that both your phone's VCF and Google Contacts have new information? As a matter of fact, it's the case with me. I create new contacts with my phone for a newly received phone number, and I create new contacts with Gmail for a newly received email address. So, I simply can't just delete one set and replace it with the other. Any suggestions?
(Conceivably, I can import the phone's VCF to Google, and rely on Google's "Merge Contacts" function, but I'm a little reluctant because I don't exactly know what kind of algorithm Google uses to get rid of duplicates.)
This Contact sync issue seems to be affecting a lot of Android is users and has been a big disappointment for me. One more reason for me to marvel at iOS's seamless syncing.
Worked for me
Thanks a lot beirtipol...problem solved
Now I can install my next custom Rom
Google sync issues
itm said:
I'm trying to sync my Google contacts but always get the message: "sync is currently experiencing problems". A reboot doesn't help. I even reflashe the ROM (Checkrom 3.5) and that didn't help either. Can anyone suggest a fix?
Click to expand...
Click to collapse
I was having the same issue and searched everywhere to find help. Came a cross a post (somewhere else... can't remember where) that said other apps could be affecting it. Thinking back to the most recent apps I have installed, and when the sync issue started, I deleted data and uninstalled Skype and my sync is working fine now.
Hope this helps.
I have finally found a 'reasonably simple' solution that came from suggestions in this thread
1. I have Go Contacts EX installed so I exported a copy of my contacts to a VCF on my SDcard.
2. Email VCF file to my Gmail account
3. Open Gmail on Web Browser on PC
4. Open the email - attachment is shown and Google gives a nice link to say "import contacts" based on the VCF
5. Press the link to import (assuming import and choose file will do same)
6. It may crash... but it has imported the contacts into a new group and may leave loads of duplicates...
7. Choose to "find and merge duplicates" (may need a few manual merges for those it does not catch)
8. Select all contacts and select to remove the "imported..." group that was created (if it crashed for you too)
Now you are left with Phone and Gmail that agree so sync works again.
Next time you edit a contact on your phone it may well stop working again - so do this now and again to keep in sync until everyone stops blaming each other for the issue...
Im still having issues with this...very annoying.
Sent from my SGH-I747M using xda premium
I am having exact same issue however the device is Note II. I never had this issue with my 2+ years of Android usage (Motorola, Sony & HTC phones). This has started with Samsung Note II only. I have posted the same question in Note 2 section however did not get any reply so I am assuming that it is just me who is facing the issue . I don't have Go contacts. It is really annoying as it contacts are completely gone from phone. Any suggestions?
contacts doesn't sync
I believe it is not the hardware = Samsung,
it is not the OS, Im running Padawan 6.2 custom ROM
this was a problem years ago when I switch to gmail and the problems arrived how to translate and auto-sort the first name/last/name/title/address/phone number/and so on , from one platform to other
I am surprised how google (since they support the android) didn't standardized this in its own backyard....
i.e. uninstalled and installed back EX Contacts, cleared the data and still not synking, now when I need it, and not tomorow.
so, the workaround:
clear data in Contacts Storage (! will wipe what you had in the phone !), and sync it backwards, from google to phone, so whenever you got new email contact its there anyway, and type there the new phone numbers ....
the stock address book updates well.......
I agree the stock address book looks cheap, but whatever I do with it, updates google address book....
I believe something to do with rows and columns how one is trying to send but the google doesn't know how to autosort, this why even when you import need to do manual work
just my 2c
Update:
- I remove Google account from phone
- Via web -> Gmail -> Contacts, I removed all groups, merge duplicates. etc and synced
It worked fine for 2 days and same issue occurred again. I am so much frustrated with Note 2. I never had this issues with any of my earlier phone. Now my phone is with service center as they want to keep it for 2-3 days, use and observe.
beirtipol said:
- Go to manage applications and open the 'contacts database' app and clear all data.
- Do the same for 'go contacts' and the stock 'contacts' app
Click to expand...
Click to collapse
These two steps were enough to fix the problem for me. Thanks!
try google sync fix
sly.cooper said:
I am having exact same issue however the device is Note II. I never had this issue with my 2+ years of Android usage (Motorola, Sony & HTC phones). This has started with Samsung Note II only. I have posted the same question in Note 2 section however did not get any reply so I am assuming that it is just me who is facing the issue . I don't have Go contacts. It is really annoying as it contacts are completely gone from phone. Any suggestions?
Click to expand...
Click to collapse
I had the same problem with my att skyrocket running Embryo 5.4
I fixed the problem by downloading 'contacts sync fix' from google play store for free
I had the same problem with my AT&T Galaxy S3, after reading this post someone suggested that Skype was affecting this. I removed Skype and now Samsung account can sync.
This worked for me:
sly.cooper said:
I am having exact same issue however the device is Note II. I never had this issue with my 2+ years of Android usage (Motorola, Sony & HTC phones). This has started with Samsung Note II only. I have posted the same question in Note 2 section however did not get any reply so I am assuming that it is just me who is facing the issue . I don't have Go contacts. It is really annoying as it contacts are completely gone from phone. Any suggestions?
Click to expand...
Click to collapse
I have the Note II and had this problem too, I also had GoContacts EX and cleaned up, merged etc a lot of contacts. None of these suggestions worked for me to get sync working. Here's what I did: Backed up all contacts on phone. Removed all groups from phone and Google on my browser (not sure if this needed to be done but was suggested above. You probably won't need to I'm guessing.) (Exported VCF to my SD Card). Then emailed them to my gmail account, imported into my account using Gmail on my computer browser. Waited for it and after a while gmail asked if I wanted to merge. I said yes, then I deleted the group that Google automatically created for the imported contacts and the date they were imported. I also uninstalled Go contacts EX just to be safe.
After this I deleted my Google account off of my phone. Note that I have 2 gmail accounts, so my phone then switched to using the other gmail account. Then I added the normal account back to my phone and it synced fine after that. But I don't know how long it will work as I just did it a short while ago. Hopefully this helps someone though, because I know how frustrating this issue is. If you don't have two Gmail accounts I suppose you could create one temporarily just for this purpose. Good luck.
sgs3 with same issue - remove / re-add account worked for me
i have the sprint sgs3 with android 4.1 (jelly bean) and i had the same problem (sync is currently experiencing problems) until today. my contacts had not sync'd for over a month. no clue why. based on recommendations in this forum:
i disabled other applications (i.e. skype, facebook, yahoo, etc.) contact sync... no change.
i uninstalled skype... no change.
hence, i don't believe there is any need to do the above. what worked for me is...
i went to my pc's google contacts and exported my contacts to make sure that i had them saved off. then, i went to settings, google -> <my google account>, remove account, yes / ok, add account, add google account, etc. while attempting to sync contacts a window popped up asking me to update, i selected now, it rebooted / updated. again, a window popped up asking me to update, i selected now, it rebooted / updated. when it came back up, i verified that google contacts sync'd. the android version now reads 4.1.2.
i re-installed skype, re-enabled other applications contact sync... google contacts still sync. good luck!
I have the Note II and am running CleanRom. Had not issues for a while, then this started to happen. Last sync with contacts was on /2/27/2013 at 7:35pm (today for those lazy to look at post date is 3/1/2013 8:08am).
When this happens, my contacts disappear from my contact button. Today however if I switched the Contacts to Display from my gmail account to All Contacts they are back, but this isn't always the case.
If I reboot its all good, but will come back either later that day, at night, or the next day.
I have deleted the data from Contact Database and Contacts, but all that did was make me have to set the ringtones back up for the people.
Tried the Contact Sync Fix from the Play Store, no go.
igknight said:
I have the Note II and am running CleanRom. Had not issues for a while, then this started to happen. Last sync with contacts was on /2/27/2013 at 7:35pm (today for those lazy to look at post date is 3/1/2013 8:08am).
When this happens, my contacts disappear from my contact button. Today however if I switched the Contacts to Display from my gmail account to All Contacts they are back, but this isn't always the case.
If I reboot its all good, but will come back either later that day, at night, or the next day.
I have deleted the data from Contact Database and Contacts, but all that did was make me have to set the ringtones back up for the people.
Tried the Contact Sync Fix from the Play Store, no go.
Click to expand...
Click to collapse
I'm in the same boat as you. I've noticed a little dialog flashes really quickly sometimes when contacts are failing to sync, but I havent been able to get a screenie or read it. This is become extremely frustrating.

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