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I don’t know if it’s an age thing, as in phone years = two years being geriatric or what but it’s been doing some weird stuff.
Periodically, it’ll crash. The screen will totally freeze with it either on the home screen or a black screen as though it’s switched off. Ho hum, yet another battery pull to rectify it.
It doesn’t like too many text messages so I have to regularly do a bit of housekeeping there. Related to that, typing is starting to irritate me on there. The predictive seems to have a mind of its own and, well, it just winds me up so I end up making calls instead of texting.
Some of my text messages have vanished without me deleting them! I’ve noticed texts can be located in the SIM contact and the phone contact yet strangely my SIM tells me it has no texts. Nevertheless, when I’ve decided to embarked on a housekeeping mission, I learn that messages I intended on keeping have gone before I’ve even started deleting anything!
For a while, the phone also didn’t seem to know where I was. I was and still am in the UK and a few times, it put me in Balkan. That’s great. I’m all for a free holiday but it could have warned me so I could have packed properly!
It likes to use data even when I’m not even touching the phone! Whenever I pick up the phone, I always check next to my network that there is no counter. However, often when I pick it up I can see an hour or two has passed on a counter meaning its gobbling data. What’s spooky about this is that I’m meticulous about switching stuff off that uses data and it still turns itself on! This was the whole reason I didn’t take this phone on holiday last year; I reverted to my LG Renoir because it was safer!
The last thing it’s done, just a few minutes ago is re-start itself! I wasn’t even using it; it was just sat on the table next to me minding its own business and decided to re-start. Why?
After the Balkan incident happened a few times, my Mum said my phone was crazy. I agree with her.
Has anyone else had weird stuff happen on their phones?
If you have not tried it yet I would do a hard reset. Power your HD2 on while holding down both the volume up and down buttons and follow the on screen instructions when the come up.
Also make sure to back all of your personal data up from the HD2 first as this will wipe it clean.
For a while, the phone also didn’t seem to know where I was. I was and still am in the UK and a few times, it put me in Balkan. That’s great. I’m all for a free holiday but it could have warned me so I could have packed properly!
Click to expand...
Click to collapse
This made me laugh hilariously too by the way.
The earlier roms often exhibited some, all or less of these behaviors. If you are still on a 1.4 rom version, get it updated.
T-Macgnolia said:
If you have not tried it yet I would do a hard reset. Power your HD2 on while holding down both the volume up and down buttons and follow the on screen instructions when the come up.
Also make sure to back all of your personal data up from the HD2 first as this will wipe it clean.
This made me laugh hilariously too by the way.
Click to expand...
Click to collapse
This is something I could try. I’ll get doing a bit of housekeeping first though. Thanks
samsamuel said:
The earlier roms often exhibited some, all or less of these behaviors. If you are still on a 1.4 rom version, get it updated.
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Click to collapse
I’m on the original version that came with the phone. I think that might be 1.43.
When you mentioned a ROM update, I thought
I’m so overwhelmed with the information on this forum. There are so many ROMS it’s hard to know what to pick and I’m seeing far too many posts where people have tried to update and something’s gone wrong.
I just don’t have the level of understanding about phone software to carry this out successfully.
If it were as easy as it is to update my iPod via iTunes, then I’d do it but all this looks way too scary
if you want to keep a stock rom, an update is very easy. and a lot of bugs in the first releases have been fixed.
just go to the website of your carrier and download the rom in the support section. if your phone isn't branded you can download the newest version on the htc website.
if you upgrade your rom you also have to backup all your data, cause it will get lost during the update process.
you can use pim backup for contacts and messages, or just use microsoft myphone.
yea mine was mental on teh original 1.43 too, lots of accidental calls,
to get the update start with htc.com, most of the uk carriers dont bother hosting the updates, htc.com - top right, pick country, then support - select phone - downloads and change teh small dropdown from all to rom upgrade, look for your carrier, , if a rom doesnt accept your serial when you click to download it, it isnt right for your phone, and you maybe have an unbranded, meaning it would take the regular WWE (world wide english) update, in which case try the one that doesnt have a carrier name attached.
once downloaded, read THIS which is linked to from THIS, which is a list of very usefull guides and related posts.
Thank you for all your excellent replies!
I got the latest T-Mobile ROM 3.14.110.1 from HTC website and completed the update following the HSPL installation.
Those links were absolutely wonderful! Thank you so much! I also found it useful watching the Youtube videos that were linked in one of the threads.
I’m currently personalising my phone and I’ve forgotten how to add Bluetooth as a QuickLink. I know it can be done as I saw the solution on here when I first got the phone and did it then so I’m having a look around see if I can find it again.
Oh and what a pleasant surprise being able to watch Youtube on my phone at last! Nice one!
Thank you all ever so much
besca147 said:
I’ve forgotten how to add Bluetooth as a QuickLink. I know it can be done
Click to expand...
Click to collapse
id recommend you dive straight in and install cookies home tab(CHT) mod and CHT editor. (Link is in the CHT mod thread).
Not only do they make sense wonderfull, but it has built in quicklink assignable toggles for BT, wifi and such.
samsamuel said:
id recommend you dive straight in and install cookies home tab(CHT) mod and CHT editor. (Link is in the CHT mod thread).
Not only do they make sense wonderfull, but it has built in quicklink assignable toggles for BT, wifi and such.
Click to expand...
Click to collapse
This is seriously wonderful! Thanks for the sharing this info and the link.
I've put the stuff on this evening and the add ons to get me the bluetooth toggle.
Just updated by GS2 to KF4 (official UK 3 firmware)
Since then, the phone has an annoying couple of faults:
Cant get GPS lock unless a battery out restart is performed
More importantly, wont connect to the internet unless the handset is restarted, and then, if I leave the phone alone and try and browse again, I need to restart it.
Full 3G/HSDPA signal; calls and texts are fine, both incoming and outgoing. Just the interwebinet.
At the moment, my phone and I are not friends. It's in 3 seperate drawers; body in the top, battery in the middle, and back in the third drawer down.
Any assistance would be appreciated. I dont want to downgrade, or fully reset the phone, beacuse:
1: I shouldnt have to. The firmware update should make things better, not worse. Whilst I realise this is a stupid statement to make, and am fully aware that these niggles happen, I'm a stubborn bastard and (for the moment) am sticking to my guns.
2: I shouldnt have to.
Cheers
Added to my annoyance is that if I have to send the phone off to be repaired, it actually has to be sent off.
Apple let me go to a store, where they just replaced the handset. Perfect.
I moved away from the restrictions that Apple imposed on their devices, right into the jaws of badly written firmware, and an awful warranty scheme.
Heh, in this world there is a lot of SHOULD NOT HAVE TO, but in the end you will cave in...
Just DOOoooooooooo it!
Incidentally, I hear you singing "iPHONE4, buy buy buy" tune.
If flashing firmware started the problem then flashing firmware is the solution. Go back to an older version, if you're not happy with the one you have.
You don't send your phone back for a software problem, whatever make it is.
I've been singing the iphone tune for years. I gave my "4" to the missus because I wanted to escape and get the GS2. Until now, it's been fine; overheated a couple of times, but apart from that, no worries.
OK, then can I downgrade back to KE1, official 3 firmware, which I had no issue with, without losing my data?
trs020382 said:
OK, then can I downgrade back to KE1, official 3 firmware, which I had no issue with, without losing my data?
Click to expand...
Click to collapse
Yeah - most of the firmware updates don't wipe, but it's always advisable to backup everything regardless. Are you familiar with Titanium Backup? It's the most commonly advised backup app, and my personal choice.
It's quite common for people to try a few different firmware versions before they find one they're totally happy with, and it seems to vary from person-to-person, so it's just trial and error on your part.
I'm sure you'll find a good one without having to send your new toy away for weeks
Cheers
Where can I find said version to attempt a downgrade? Is this to be done through Kies or some other way?
To be fair, I've been pretty restrained with this new toy. When things go wrong, I normally have them on eBay within minutes, regretting it after the smug "i showed it" feeling had worn off!
Putting it away somewhere that I can't see it, has delayed that (for the moment).
Have a look at the xda bookmarks in my signature. There's links there for official firmwares and branded carrier firmwares - just take your pick. They explain how to flash them in those threads, but it's a doddle. You just run Odin, connect the phone in download mode, select the downloaded firmware file and click a button.
Just make sure to read the 1st post in the relevant thread thoroughly and you'll be fine.
I have installed here XXKI3 POLAND (I9100_XEO_I9100XXKI3_I9100OXAKI3_I9100XXKI3-GT), but I wanted to go back to 2.3.4 (zto) that is a downgrade .... if you want to know how and whether some procedure changes? have to do some different procedure?
Leverage and ask .... POLAND 2.3.5 that I am that I quoted above is to do the procedure with the root factoryfs?? if you like, which kernel should I use??
Update Failure from 45.2.7 to 45.3.6 SOLVED!!!!
LOTS of people who purchased NEW Photons in the past few weeks have phones that shipped with a faulty image from the factory. These phones shipped with Software Version 45.2.7, but are ABSOLUTELY UNABLE to upgrade to 45.3.6. Anytime you try to update, the installation stops at 30% and quits. The common error message has something to to with the AccountAndSyncSettings.apk file.
I've figured out a FIX to the update failure. It may seem like it's a bit risky, but if you're on the last day of the 14 after initial purchase when you can swap out the phone no questions asked, it's worth a try. Actually, it's pretty simple without a lot of heavy lifing. Keep in mind, the phone this worked on had very few apps installed and was NOT rooted. I work in the IT field, but have NEVER done any modding - and I found it quite easy to do.
Some Background: My phone was purchased NEW direct from Sprint on 10/08/2011. It came with software version 45.2.7. When attempting to upgrade to 45.3.6, I received the now infamous error that has something to do with the AccountAndSyncSettings.apk file. Tried EVERYTHING the first few days with the phone - no upgrade success (about 15 factory resets). Made multiple posts on this board and read all of the responses for days. NO UPDATES from Sprint or Motorola. So, I took the phone back to a Sprint store for a 'no questions asked within 14-days exchange'. Never activated email, didn't even sync my contacts. Just went straight to the update. The new phone was also a 45.2.7 Software Version phone, and as you can probably guess, Update Failed on the 2nd phone as well. Went to THREE Washington, DC area Sprint authorized repair facilities to see if they can 'manually' update the phone, or even re-image the phone. Sprint was USELESS!!! Not only did the 'technicians' (and I use that word VERY loosely) not know anything about our problem, they had NO means to manually apply an update or write a new base SBF (system boot file) to the phones. Finally, after sitting in traffic coming home from work today, I had reached my breaking point.
The Fix: After days of scouring websites and phone calls to Motorola and Sprint (those were nothing more than a waste of cell minutes), I figured maybe I could mess with it myself. I had been hesitant because I was afraid of 'bricking' the Photon and then I'd have nothing more than a $200 paperweight. Then it hit me. What if it was already 'bricked'? Somebody has had to have done it to their Photon already. If they had, they must have looked for a solution. If there was a 'recovery solution' for a bricked Photon, maybe that fix may solve the problems we are all having with our BRAND NEW Photons.
Searching last night, I found a link from a few months ago. As a new member, I'm not allowed to post the link. But if Google these exact words, the VERY FIRST return is a page from the AddictiveTips website.
Came home from work, poured myself a cocktail and I went to work. First I downloaded the SBF. Now this takes the phone back to the version PRIOR to 45.2.7 (sorry, forgot to write that down when taking my notes). When you follow the link to download the SBF, there are a bunch of link options. Some have been taken down, others are still working. The file you want to download is 471MB and has this filename:
1FF-sunfire-user-2.3.4-4.5.1A-1_SUN-154_5-CM-release-keys-signed-Sprint-US
Then I downloaded the RSDLite software and drivers. I used a 32-bit Windows 7 laptop and installation went without a hitch. There are 64-bit drivers, but I'm not sure how they work. I did read where 'some' people had problems with the 64-bit varieties, so that's why I made a point of doing it on a 32-bit PC. From there, the instructions on the above listed link worked PERFECTLY.
There are a few things to keep in mind. BE PATIENT. This does take a while, and there were a few times that I wondered if something went wrong. It may hang at some stages for a few minutes, be patient.
Once I flashed the phone with the SBF and it was done installing and rebooting, (much to my amazement) all of my apps and customizations were in tact. I pulled my SD card to be safe, but I suspect it wouldn't have messed up my SD card. I would pull it prior to flashing just to be safe. If you want to take one extra step just to ensure success, you could do a factory Reset PRIOR to doing the flashing. I didn't have to, but it probably wouldn't hurt.
Literally seconds after it booted into the OS for the first time post SBF flashing, I was alerted to a software update: Update 45.2.7 (6.5MB). Downloaded rather quick and promted me to install now or later. I pressed install and away it went. Once again, be patient. It takes a few minutes. The progress bar moves rather steadily until it reaches 75%. Then it appears to stall/hang there for a few minutes. Then, the install progress bar vanishes and the OS boots up. A few seconds later, I got the message "Software update was successful. Your phone has been upgraded to 45.2.7". I went to SETTINGS, ABOUT PHONE, SYSTEM UPDATES and queried for additional updates. Sure enough, 45.3.6 was available. Forgot to document the file size. Downloaded and clicked INSTALL. Much like the previous update, progress moved steady till about 75%. Then progress bar and Android character vanished and the phone booted into the OS. About a minute later, the words I have been looking for for over a week:
"Software update was successful. Your phone has been upgraded to 45.3.6"
Queried software update again, and it said your phone was UP TO DATE. Yipee!!!!
I was getting NO SOUND. I think it was beause I inserted the SD card while the phone was still powered on. So, I rebooted the phone and EVERYTHING works perfectly.
If you want to wait for Mark (forum manager) to come up with a fix, I understand. In fact, it's probably the right thing to do. But if you're beyond frustrated (like I was) in the lack of information and lack of solutions from Sprint or Motorola; and want to take matters into your own hands; this worked for me.
do u happen to have a link for the 64 bit drivers ?
I'm unable to locate one.
Thanks for your help.
daddymikey1975 said:
do u happen to have a link for the 64 bit drivers ?
I'm unable to locate one.
Thanks for your help.
Click to expand...
Click to collapse
See here.
http://forum.xda-developers.com/showthread.php?p=18642169
This method has been on XDA for some time. The sbf of 198_6 was even posted way before Motorola started to push it out. Just takes a peek into the dev section.
Glad you got it working.
Thanks!
This has worked for me.
I just followed the instructions.
@OP - Thank you so much! I had a slow, laggy Photon with the "Sleep of Death", and needed to get it to update so that I wouldn't experience that issue anymore.
I followed your instructions, and got the phone working again. At one point, I wanted to throw the phone at a wall.
Now, I love my MoPho.
Thanks for making me fall in love with my phone all over again!
By the way, you are a Junior Member, this is your first post, and I gave you your first thanks. You are very intelligent, I must say! I am very proud of you. Your first post, and you did something this amazing! I must say, you are a genius! You will make a great Senior Member, it takes time to become a Senior Member, and you will make a great one! Very proud of you. Thanks a lot! I really appreciate it !!!
Motorola has re-issued the 198_6 build to address this problem. Also, 198_7 is available in the MoPho dev subforum
tbhausen said:
Motorola has re-issued the 198_6 build to address this problem. Also, 198_7 is available in the MoPho dev subforum
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Click to collapse
Well for me it does not fix....still the same old fail at about 30% install
Sent from my MB855 using XDA App
After failing 4 dozen times, I can happily report that the update FINALLY works!
HAPPY HAPPY JOY JOY!!
Riggy
I'm glad that it works. I used the same method, had a few issues but eventually got it to work.
Fyi...the NEW ota still did not work for me....spoke to sprint who spoke to moto tech support....moto wanted me to send them the phone (and be without a phone for week while they played around...sad moto..very sad)
Sprint is replacing my phone for free..good on Sprint
As for moto..this will be my LAST! moto phone..their service on this whole issue has been bad...and the joke of a support forum and "Mark" motos party line [email protected]%$!!!!...kiss my
... bye
Sent from my MB855 using XDA App
Hi, I can see that this has been a problem for many users but darned if I can find anywhere that the question has been answered. The one answer that I did find said to download the Android Messaging app from the Playstore. I immediately went to do just that only to see that the app doesn't handle mms anymore. My phone is not rooted, and I'm really terrified to do that. I don't think I can root it anyway, see issue number 3 below.
I bought this phone Christmas 2012 and went with Verizon. We've recently moved and I changed my provider to Cricket. I went to a general cell phone store and they flashed the phone. Since then I've had a few issues. I'm really afraid to root my phone and would rather not have to go that route. Even though this phone is giving me problems, it's still far better than my previous phone, a Huawei Ascend.
First, I can't send pictures. I can receive them just fine, but when I try to send pictures the whole text fails to send, not just the pics. Also, I have to keep any text messages basically within the little window that you type in. If my message is longer than that (I don't know how many characters) then the receiver only sees what has been described as jibberish. So, even though it drives me batty, I have to send texts like "R U NE were near us? Hw mch longer will U B?" Or, instead of "I wanted to go to Kroger but had to got o Walmart instead" I write "at Wally's, hate it here!" arg.... I'm a word/grammar/English nut, shortening my words like that is really irritating.
I've tried the regular stock messaging app, GoSMS, Chomp, Handcent and something else, I can't remember off the top of my head what it was. Apparently it's not the app that's causing the issue. I've tried turning off wifi and just using the cell data, which didnt work.
Second, I am constantly getting a popup message that basically says Please wait while we prepare this application for it's first use. I can't get out of it while it's doing that, I just have to wait for the error message to appear.
Third, for some reason I can not connect my phone to my laptop so that I can back it up. My phone will charge while it's plugged into the USB port, so I know it's connected, but I can't see the phone on my laptop or the laptop on my phone. I've installed, uninstalled and re-installed the Samsung SIII drivers for Windows. I've tried Kies on my desktop, but it wont connect, neither by USB nor wireless. I can get to Kies Air, but I can't figure out how to do a backup from that angle. I've also tried Helium, which tells me to connect my device. This issue is a little worrisome, because sooner or later, I'm really going to wish I had my backed up!
I also have 2 questions ... since I'm not on Verizon any longer, are there any of the Verizon stock apps that I can safely uninstall, without damaging my phone? And, an sd card. I remember on my Ascend I could take out the sd card (at least, I think that's what it was!!) and put it into an adapter thing I bought, then plug that into my computer and do backups, etc that way. I can't figure out if this phone even has an sd card that I can take out like that. I dont see that any of my apps are available to move to the sd card, and the option to mount the sd card is greyed out, so do I even have one?
In spite of these problems, I really do love this phone. It is so much better than my previous phone, a Huawei Ascend. It sure would be nice if these issues could be fixed though, so here I am. Your help is appreciated, thank you in advance!!!
~Ky
There's been some views but no replies. It's only been a day and we're heading into the Thanksgiving holiday, so perhaps people have other things to do that are keeping them away from the forums. I'm moving back to San Diego this weekend, so I completely understand being busy! I'll keep checking back, cuz if there's one thing that I know, I am not gonna stump xda-developers. Y'all are heralded at every Android help forum I've ever visited. Patiently waiting .... lol
~Ky
It's not that we're stumped but the WOT is detracting. First, are you sure you actually have an i9300 international model? (The product number under the battery)
Sent from my GT-I9300 using Tapatalk
My guess would be judged by the OP this may be in the wrong forum .
txheart0711 said:
There's been some views but no replies. It's only been a day and we're heading into the Thanksgiving holiday, so perhaps people have other things to do that are keeping them away from the forums. I'm moving back to San Diego this weekend, so I completely understand being busy! I'll keep checking back, cuz if there's one thing that I know, I am not gonna stump xda-developers. Y'all are heralded at every Android help forum I've ever visited. Patiently waiting .... lol
~Ky
Click to expand...
Click to collapse
Heres your answer:
http://forum.xda-developers.com/showthread.php?t=2504097
Sent from Sprint Galaxy Note 3 using Tapatalk
Hello everyone,
I might have a big problem.
This morning I booted my HTC One M7 as usual, and when it finished booting it opened a browser tap with a fake whatsapp update. I closed the browser immediately, and five minutes after this, the exact same thing happened. I started thinking how this could happend, and honestly I have no clue. All my apps are from the play store, and I only download documents for school. I haven't even downloaded a new app in the last week, however 15+ of my apps aren't up to date.
I scanned my phone with malwarebytes and it couldn't find anything. I rebooted my phone after the scan, and the problem seems to be gone. I was telling this story to a friend of mine this afternoon, and my mother said that she experienced the same thing, just a couple hours before I experienced it. After further investigation, it wasn't exactly the same. When she opened whatsapp, it asked her to do a weekly back-up of her chats. At first, she closed whatsapp, but when it appeared again, she clicked yes. She wasn't very clear about this, so I don't know if it was a fake menu, or the real deal. I have also scanned her Moto g (2013), and it found no malware.
I don't know if this could be harmfull. Especially because my parents use their phones for mobile banking.
This is a screenshot of my HTC
It could easily have been done through whatsapp. Part of the reason most people have stopped using it. Viruses run rampant I'm just about all of Facebook apps. And no anti virus will find them as they are vastly different then normal viruses.
zelendel said:
It could easily have been done through whatsapp. Part of the reason most people have stopped using it. Viruses run rampant I'm just about all of Facebook apps. And no anti virus will find them as they are vastly different then normal viruses.
Click to expand...
Click to collapse
In the Netherlands literally everybody uses it, but it's good to know that this could indeed happen! Should I be worried about this, and what should I do when it returns?
Dark-shot said:
In the Netherlands literally everybody uses it, but it's good to know that this could indeed happen! Should I be worried about this, and what should I do when it returns?
Click to expand...
Click to collapse
Yeah I heard alot of people in Europe use it alot, here in the states almost no one uses it really except for kids. Most have moved to hangouts.
If I was you I would completely back up the device and then wipe everything and reflash the device.
Things like this will not be picked up by so called virus scanners.
I'am afraid that it is something like ShiftyBug (https://blog.lookout.com/blog/2015/11/04/trojanized-adware/). In the article it says that you have to install apps from third parties, but I have almost never done that. I have downloaded popcorntime in the past, but I have deletet it almost 6 months ago.
I'm afraid that if I reflash my device, that it will come back fairly soon. Is it possible that it has spread over my wifi network? Because of the fact that my mother got something similar on the same day.
But how do I know for sure that it is a virus? After I restarted my phone (12 hours ago), it hasn't shown up yet. Am I worried for nothing, or is there a big chances that I'm infected?
Thank you for all your replies!
Dark-shot said:
I'am afraid that it is something like ShiftyBug (https://blog.lookout.com/blog/2015/11/04/trojanized-adware/). In the article it says that you have to install apps from third parties, but I have almost never done that. I have downloaded popcorntime in the past, but I have deletet it almost 6 months ago.
I'm afraid that if I reflash my device, that it will come back fairly soon. Is it possible that it has spread over my wifi network? Because of the fact that my mother got something similar on the same day.
But how do I know for sure that it is a virus? After I restarted my phone (12 hours ago), it hasn't shown up yet. Am I worried for nothing, or is there a big chances that I'm infected?
Thank you for all your replies!
Click to expand...
Click to collapse
The key word there is almost. If you reflash the device and it comes back then it maybe something that someopne else downloaded and was shared through your network. As you said your mother also saw it so I would go through her phone as well.
There are many apps out there that do this that are in the play store. So it is all a matter of being careful.
There is a chance. If it is big or not depends on how you use your device. It could also have come from a website someone visited. Im not saying you did but many porn sites are set to infect devices when they visit them.
If it was me. I would just start from scratch with each device and make sure that all the things installed are legit.
You could also run a logcat and try to reproduce it. That would tell you what is causing it.
Doesn't seem dangerous.
JohnColston said:
Doesn't seem dangerous.
Click to expand...
Click to collapse
Then you have not been paying attention. Any browser pop that tells you to update an app is 99% an infected apk. It is a common practice for those that take apks and re-package them with malware
After reading more i must admit you are right.... My bad:good:
So I have to flash my phone, aren't there any other options? And if not, how do I reflash The HTC firmware to my phone?
Should I make a back-up before doing this, won't the malware spread again if I instal the back-up on my phone?
Thanks again!
EDIT:
Unfortunately, I still haven't been able to reproduce the problem.
I still haven't been able to reproduce the pop-up.
I do propably know where the problem came from, a friend of mine sent me a older version of soundcloud (the new one can't cache music). I installed that app, decided that it was to old for me and deleted it. The malware must have spread right after the first use. I'm planning on flashing my phone inthe weekend.
EDIT: I can reprodce the pop-up! It's linked to opening the app 'night mode', this app was downloaded in the official play store 2 years ago. Since then it hasn't got a lot of updates though.
Hey,
Time for a little update.
Last weekend, I contacted HTC's customer support due to the fact that I couldn't find my software version. They told me that I should execute a RUU, but they couldn't find the right version, so I had to contact the Dutch customer support (I didn't do this in the first place because the Dutch customer support wasn't open in the weekend).
The next monday (23-11) I contacted the Dutch customer support and asked them for the ROM, and unfortunately due to the regulations they don't publish the ROM's. However, they told me to do a factory reset and that should solve the issue. Unfortunately, it didn't. After the reset, I now get a different Whatsapp pop-up once or twice a day. The pop-up isn't connected to opening an app, like it was before the reset.
A friend of mine experienced the same problem this week on his new Moto X. All the other phones in my home network don't have this problem.
I hope someone will be able to help me!
Thanks in advance!
Dark-shot said:
Hey,
Time for a little update.
Last weekend, I contacted HTC's customer support due to the fact that I couldn't find my software version. They told me that I should execute a RUU, but they couldn't find the right version, so I had to contact the Dutch customer support (I didn't do this in the first place because the Dutch customer support wasn't open in the weekend).
The next monday (23-11) I contacted the Dutch customer support and asked them for the ROM, and unfortunately due to the regulations they don't publish the ROM's. However, they told me to do a factory reset and that should solve the issue. Unfortunately, it didn't. After the reset, I now get a different Whatsapp pop-up once or twice a day. The pop-up isn't connected to opening an app, like it was before the reset.
A friend of mine experienced the same problem this week on his new Moto X. All the other phones in my home network don't have this problem.
I hope someone will be able to help me!
Thanks in advance!
Click to expand...
Click to collapse
There's a chance that it might've spread over a certain network.... Is you and your moto x friend uses the same network ?
sdeepb said:
There's a chance that it might've spread over a certain network.... Is you and your moto x friend uses the same network ?
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Yes, we both use the wifi network at our high school. But I did the factory reset friday evening, and since then I haven't connected to that network.
It might have spread through that network though.
Dark-shot said:
Yes, we both use the wifi network at our high school. But I did the factory reset friday evening, and since then I haven't connected to that network.
It might have spread through that network though.
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Depending on the malware a factory reset will not remove it. In fact most malware cant be removed that way. You have to flash the whole device to get rid of it.
Dark-shot said:
Yes, we both use the wifi network at our high school. But I did the factory reset friday evening, and since then I haven't connected to that network.
It might have spread through that network though.
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In my opinion after starting all over again as you've already been told, you should do all that you did before and monitor each step with patience and concentration to actually understand what's behind this... This may help out
sdeepb said:
In my opinion after starting all over again as you've already been told, you should do all that you did before and monitor each step with patience and concentration to actually understand what's behind this... This may help out
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As he said. Here is what I would do if I was in your place. Anyone got any extra steps to add feel free to chime in. This would kinda suck for a bit.
You will need a custom recovery. And a bit of time to set up
1. Take everything off device.
2. Format full device in recovery. Not factory reset. Format system, data, internal storage and both caches.
3. Flash complete stock firmware.
4. Get root before rebooting
5. Reboot, do not connect to wifi during set up. Do not restore anything.
6. Get Catlog from the play store and run it.
7. Then continue set up. Wifi and ect. Scan backed up files with a pc virus scan but only return what you really need.
8. When restoring from TIBU install apps fresh from the market and restore data only to apps. (sucks I know but only way to be sure) make sure to delete old back and redo.
Then monitor catlog. This will tell you everything going on. You would be able to figure it out.
Lol... Use adaway or adblocker and such pop up will be gone ... These are the new tricks from those freaking advertisement companies. They are now smart buddy. Even they can access the vibration as the pop up will come phone will get vibrate and users understand this as genuine and click on those ads . You got whatsapp pop some got browser pop up. Hope this will help u ...
Even you can flash moaAB ADBLOCKER from recovery.
veer.killerboy said:
Lol... Use adaway or adblocker and such pop up will be gone ... These are the new tricks from those freaking advertisement companies. They are now smart buddy. Even they can access the vibration as the pop up will come phone will get vibrate and users understand this as genuine and click on those ads . You got whatsapp pop some got browser pop up. Hope this will help u ...
Even you can flash moaAB ADBLOCKER from recovery.
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Click to collapse
If you would've read it fully than you'll know that the case is far bigger than what you're thinking it is