Gmail and phonebook contacts issue - XPERIA X10 Q&A, Help & Troubleshooting

Hi,
Ill try to explain everything properly.
Basically I reflashed my phone.
I made a backup of my contacts via memory card, and was hoping everything in gmail would be ok and that it would sync everything back the way it wad before reflashing. BUT
I reflashed and it did sync, but I found I had many contacts missing.
The missing ones I found where all my new contacts that had been saved since 2.1 update- hence I realised that when I saved a new contact I should NOT have selected "phone contact" and I should have been selecting "gmail contact." these options were never available in 1.6
So now basically what happened was I imported contacts from sd card and ended up with double copies and everything was screwed. So I spent ages going through phonebook and edited over 200 contacts individually but I deleted gmail section and now every contact is under "phone contact" and won't sync with gmail and I can't find an option to change it to gmail contact.
Basically. Help please!
Sent from my X10i using XDA App

well i dunno if you first download the b&r update and make a backup, cause i havent a problem, a psible solution if you sync wiht gmail, checkit on a pc, if u have a older bakup just restore contacts or use facebook sync or cry cause i dunno if recurva works to recover that info
Sent from my X10a using XDA App

Related

[Q] Contacts being deleted against my will

Hi guys
Got an issue here and was wondering if someone can help
I have got my contact list how I want it with all phone numbers correct and all contact pictures. I have backed this up to SD card.
All of a sudden I noticed that I was missing some contacts. They had just vanished.
I have my phone set to sync with Gmail as I want to get my emails however, I have a feeling this is where the problem lies. I uploaded my saved contacts file to gmail so that my phone contacts and gmail contacts were identical. All was ok for a few hours then I noticed that contacts were missing again.
Can someone help me out? Is there a way I can sync with gmail and not contacts? I have been through all the options and turned off all sync settings (except mail) but its still happening.
Maybe this is not a sync issue and actually a problem with the phone?
Thanks in advance to anyone who can help
Hmmm perhaps u can try make sure your contacts r al saved in gmail correctly.. take sync off, delete al your contacts aswel as your backup in sdcard, reboot then turn sync on?
Sent from my rooted 026 X10i using swype via Xda
I found when gmail sync'd back to the phone the contact pics were really low res and not worth using
What are you using to back up your contacts...? the installed SE backup will not backup synced contacts, and the android contact backup (you use from the contacts menu) will not backup pictures in the full x10 resolution... With a whole lot of stuffing around, I think I got the best results backing up my system with Sprite Mobile and recovering it through the SE Backup (they're both made by Sprite, but seem to have different options (one's got better backup, the other has better restore - yeah, it's odd, but worked for me, whereas any one on its own would not)
Oh, and have you asked your girlfriend about it...? Mine frequently goes into my phone and deletes contacts she doesn't think should be in there...
k1sr said:
Oh, and have you asked your girlfriend about it...? Mine frequently goes into my phone and deletes contacts she doesn't think should be in there...
Click to expand...
Click to collapse
Lol, thats funny!
The only way I have found to stop it is to completely stop syncing even with gmail and to use maildroid to get my mail instead
k1sr said:
Oh, and have you asked your girlfriend about it...? Mine frequently goes into my phone and deletes contacts she doesn't think should be in there...
Click to expand...
Click to collapse
and she still is your girlfriend?

[Q] Sync/Nandroid Issue

Did a full nandbackup and have checked back with my original eris 2.1 which has my most current google contact list and my stored text messages.
When i check the last time i google sync'd my contacts to the exchange server (on original eris 2.1 setup) it says 9/29/10 (today) but when I flash my new kaosfroyo the contact list does not include any additions ive made since i purchased the phone.
All contacts were always saved in the google contact list in an effort to backup data on a server instead of just the phone.
Would the best bet be to wipe the ROM and flash again and try to let google re-sync? Or is this an issue I will need to take up with Verizon (for the longest time it would say "this service is temp unavailable" in the sync options)?
Also, is it possible to have my text messages imported to my new ROM? Nandbackup apparently would not do this-possibly another sync issue?
Btw if this question has been asked I apologize - tried to search through these forums quite a bit to no avail. Any help for a first poster would be much appreciated.
I would have thought if your contacts are "Google" contacts, re-syncing your Google account would bring them all back in.
As to importing SMS/MMS (i.e. text messages and those with pictures) into a freshly flashed ROM, yes you can import them. I do that all the time. I have Titanium Backup installed and before I flash a new ROM I backup SMS/MMS, browser bookmarks, and email account settings. Once you have TB installed, the item you will be looking for to backup for SMS/MMS is called something like "[SMS/MMS] Dialer Storage". In the old ROM, you open TB and backup this item. Flash the new ROM, install TB. Open TB, restore "Data Only" for Dialer Storage and then reboot your phone. Do not open messaging app before you reboot the phone. After the reboot, all your backed up SMS/MMS should be there. The same process works for me for browser bookmarks and email account settings. However, I am not sure but I think backing up the email account settings only works for those accounts which are configured through the stock mail app vice being configured via Menu --> Accounts & Sync.
A word about Titanium Backup: the paid version of the app is well worth the money.
Can you verify that your contacts were synced properly, perhaps going into Gmail and assuring that all your changes are there. If they aren't go back to 2.1, sync again then reflash KaosFroyo. If your changes are there then you could try re-flashing anyways (you may try to reboot and resync first). As far as text messages, I'm not aware of anyway to back them up directly, but they're are great apps that can backup all SMS to your gmail account. Hope this helps a little, good luck!
Just downloaded Titanium and backed up all sms (after a long struggle w/ the app not recognizing that I DID check the allow foreign apps setting)
Will reflash tonight and hope that Google kept everything in order
Thanks for the replies... ill let you know how it turns out tomorrow
Looks like my "sync contacts" with google never officially worked. When I went back to my original eris setup with my current contacts it reverted back to saying last sync 03/xx/10.
I let the phone attempt to sync for nearly 2 hours and still no data sent... I searched through the forums and came across a post saying to flash a new radio in order to establish the connection with google. Are there any better resolutions to this problem or is this the best option?
I am still working on getting titanium to backup my messages - everytime I create a backup with my original eris setup it gives me full backup (160 data apps including sms and mms) but when i flash my new rom it says all data and apps restored to OS yet I still don't have my old texts.
kpd2003 said:
Looks like my "sync contacts" with google never officially worked. When I went back to my original eris setup with my current contacts it reverted back to saying last sync 03/xx/10.
I let the phone attempt to sync for nearly 2 hours and still no data sent... I searched through the forums and came across a post saying to flash a new radio in order to establish the connection with google. Are there any better resolutions to this problem or is this the best option?
I am still working on getting titanium to backup my messages - everytime I create a backup with my original eris setup it gives me full backup (160 data apps including sms and mms) but when i flash my new rom it says all data and apps restored to OS yet I still don't have my old texts.
Click to expand...
Click to collapse
You could always use the contacts app on the phone to export a vcard of your contacts and import it via gmail. I had to do this with my brothers CDMA hero because it just absolutely would not sync with gmail, it would add contacts from gmail to the phone but not the other way around. After we exported as a vcard and imported into gmail manually it has brought down the contacts every time since.
Looked around and found a neat little trick that apparently resets google sync
I used the manage apps and cleared all data for my SMS/MMS dialer storage
Rebooted then reloaded my gmail account and the sync error vanished
f yes
Also downloaded SMS/MMS backup and restore - other than some duplicated messages I now have all my texts.
Yaaaay now I can enjoy my new ROM

[Q] Problem with contacts backup restore in 2.1

Before upgrading to 2.1, I used the backup and restore app to backup all contacts.
After upgrading, I chose restore. The process ran smoothly from the beginning, but stayed for a long while at 93%, and then reported "Finished". Checked my phonebook - no contacts.
I have been doing regular backups, so I tried using an older backup file. Same problem - the app does not pass 93%. No contacts.
Does anyone have the same problem? Know how to solve it?
I also have backups as vcard and SE sync, but those do not seem to backup everything.
I was about to post when I found this thread.
Before moving on to 2.1, I would like to backup my messages, contacts, etc. Could anyone of you suggest an application which *WORKED* while moving to 2.1? Which app you used and was the restore done correctly using it?
Thanks in advance.
all msges were deleted, but i got all my contacts back trough gmail, i allways sync it with that, its fast and easy, thanks to that option i recovered my contacts over 20x allready the last months
Actually my gmail has around 1000s of contacts which I dont want to move to my phone. So I would like to use a backup app. Anyone who used a backup app successfully, please suggest.
Thanks.
Testing as we speak...
* SE sync: Too unstable. Some contacts are duplicated, some contacts are not duplicated but their data entries are (2x same phone number etc). Does not treat addresses or middle names well.
* Gmail: You can create groups and sync only those groups (or one group) that you need on your phone. However, with 1.6 I was not able to sync 2-way with gmail. Updates on gmail account would not update on the phone. Also does not treat first name/surname well.
* Standard backup and restore app: Well, as mentioned above... Restore of contacts does not work in my case!
* Export contacts to vcard or similar (from contacts app -> choose backup): Quickest and most accurate so far. Does not maintain links to facebook, twitter, possibly not contact images. But otherwise the most reliable service in my case.
murmeljenta said:
However, with 1.6 I was not able to sync 2-way with gmail. Updates on gmail account would not update on the phone.
Click to expand...
Click to collapse
Never had this problem with 1.6, I used to make updates to my contacts and calendar items on my gmail account and it would instantly update on my phone and vice versa.
mith500 said:
Never had this problem with 1.6, I used to make updates to my contacts and calendar items on my gmail account and it would instantly update on my phone and vice versa.
Click to expand...
Click to collapse
same here, it works both ways.
mith500 said:
Never had this problem with 1.6, I used to make updates to my contacts and calendar items on my gmail account and it would instantly update on my phone and vice versa.
Click to expand...
Click to collapse
Same here. Always worked a treat for me.
The only issue I have is when I create a contact on my phone, it doesn't create it into one of my sync'd groups which then gets removed. I have to then go into gmail to assign it to a group which will then sync back.
Still, Gmail is by far the best thing to use to sort contacts!
Still it wont save my messages. Therefore I want to know if anyone tried a backup app.
Lots of people have had problems with Gmail contact sync working only one way. Could have something to do with combining with SE sync.
Gmail contact sync seems to work perfectly on 2.1 (after 3 hours...)
The-Lord: The built-in backup and restore app had no problems with restoring 7 months of text messages. If you want to be sure you don't loose contents, you could back up your texts to Gmail first, using the free app SMSBackup.
If you need to backup and restore your contacts use MyPhoneExplorer.
It now supports Android and runs over WiFi.
SOLVED
I had this same problem, restore the contacts as normal, if you have favourites check the favourites folder in phone-book or go to text messages and press new message, find or type a contact you have, press on the contact open it and save it this will refresh the phone-book list, exit the application, turn on and off phone all contacts should reappear. BAM Saved. Not easy but worked for me.
asmanthebell said:
I had this same problem, restore the contacts as normal, if you have favourites check the favourites folder in phone-book or go to text messages and press new message, find or type a contact you have, press on the contact open it and save it this will refresh the phone-book list, exit the application, turn on and off phone all contacts should reappear. BAM Saved. Not easy but worked for me.
Click to expand...
Click to collapse
Did you do this through the stock messaging app? and when u look up the contact in messaging, u say click on it and open it, but do u mean just open it up to where its a new message? and then save the message? thanks for the help ahead of time though.
asmanthebell said:
I had this same problem, restore the contacts as normal, if you have favourites check the favourites folder in phone-book or go to text messages and press new message, find or type a contact you have, press on the contact open it and save it this will refresh the phone-book list, exit the application, turn on and off phone all contacts should reappear. BAM Saved. Not easy but worked for me.
Click to expand...
Click to collapse
Not working for me. anybody else with a solution? Need help
Prior to upgrading to Nordic, I used MYBACKUP PRO to backup contacts, msgs and call log etc. After completing the upgrade I did a restore and everything was restored apart from my Contacs. I kept trying but with no luck. After an hour or so I tried again and the contacts were restored. I think you have to leave the phone to settle down prior to doing a restore. Hope this is of some help
macr59 said:
Prior to upgrading to Nordic, I used MYBACKUP PRO to backup contacts, msgs and call log etc. After completing the upgrade I did a restore and everything was restored apart from my Contacs. I kept trying but with no luck. After an hour or so I tried again and the contacts were restored. I think you have to leave the phone to settle down prior to doing a restore. Hope this is of some help
Click to expand...
Click to collapse
Already tryed it several times... nothing is working...
minimannb said:
Already tryed it several times... nothing is working...
Click to expand...
Click to collapse
Solved. Installed 2.1 again and all was fine. also solved laggy issue.
Resolved Issue! Here is HOW!
To backup your contacts before upgrading to 2.1 Nordic, you need to save them from the phonebook app to the memory card BEFORE upgrading.
I had to downgrade my phone to 1.6, run the restore, save them to memory card, then re-upgrade to 2.1 nordic and import them from memory card and it worked very will.
I had to do this 2 times for both mind and my wife's x10 phones!
The restore function does work fine in 2.1 after importing from memory card. I believe the records that are saved for the contacts are different from 1.6 to 2.1. there may be an additional field that we don't know about.
So word to Caution: SAVE TO MEMORY CARD BEFORE upgrading to 2.1.
Cellphone Carrier: Rogers Wireless
Happy X10ing
The restore of the contacts DID work. It just restored to our google account. If you try to add new contacts you'll be notice that the phonebook wil ask you where to add, your phonebook or your google account. You could change the phonebook content by clicking three man pics at the top left of your phonebook. Hope this will help.
Sent from my X10i using XDA App

Missing contacts

Two weeks ago I created a backup using the 'backup & restore' function on the phone, before upgrading to 2.1. After upgrading, part of the backup fille was restored, including all my contacts. Something went wrong after upgrading though (phone restarting everytime I plug it into a computer with a USB cable), so this weekend I decided to reflash with pc companion 'repair'. I created a new backup with only my messages and my contacts. Once I restored, only the last five contacts that I have added were restored. I tried from both restore points, but the rest of my contacts are gone!
What has happened and is there anything I can do?
try
Contacts -> Contacts to view -> phone contacts
kimb0 said:
try
Contacts -> Contacts to view -> phone contacts
Click to expand...
Click to collapse
This was the first thing I tried. It didn't help...
but thank you anyway!
i had the same issue, the backup/restore app is a piece of crap. my contacts were not restored after the 2.1 upgrade (and yes, i did backup them).
you can restore them though, by going in the settings / sync settings and doing a manual 'contacs' sync with your google account.. as long as you have had them sync'ed before, of course.
Have you tried manual sync of your phone, cos Google store the numbers too if your using a googlemail account on your phone
Sent from my E10i using XDA App
meegs said:
Have you tried manual sync of your phone, cos Google store the numbers too if your using a googlemail account on your phone
Sent from my E10i using XDA App
Click to expand...
Click to collapse
Do you mean the googlemail account I use to log in to the market?
If so, where are the contacts stored? Does this happen automatically? How do I access them?
It is really a big mystery to me that all but 5 contacts just disappeared. Especially from my first backup, which had all my contacts AFTER the 2.1 update...
Also, can Titanium Backup do backup of my contacts and stuff?
PS:
I had most of my contacts on my old phone, so I did this:
1. Copy from old phone to SIM
2. Copy from SIM to new phone
3. ????????
4. Profit
Have a similar problem.
Have imported my contacts using sprite migrate.
cannot see the contacts in the contacts. but found out that they are on the phone.
when i dial a number of one of my invisible contacts the name is dispayed.
checked suggestion in post 2. did not help.
has anyone a clue?
I had this problem too, i also had problems with google sync so i just backed my contacts up to my memory card then restored them from the same place.
sirmarcelot said:
i had the same issue, the backup/restore app is a piece of crap. my contacts were not restored after the 2.1 upgrade (and yes, i did backup them).
you can restore them though, by going in the settings / sync settings and doing a manual 'contacs' sync with your google account.. as long as you have had them sync'ed before, of course.
Click to expand...
Click to collapse
had similar problems, backup&restore app restored only 10 contacts after 2.1 upgrade. i fortunately had a .vcf backup on my sd card. after that incident i uninstalled backup&restore app and started using only google contacts that is more reliable...
Loaded all my contacts via vcf into google mail and synced. had contacts on the phone.
Then installed MyPhoneExplorer and found that although i could only see all contacts once they were double on the phone.
Basically deleted through MyPhoneExplorer all contacts. phone was empty.
then deleted all contacts in google mail. synced phone and google mail.
no contacts in mail and on phone.
Now loaded my contacts again via vcf in google mail and synced phone.
contacts visible en checked via MyPhoneExplorer there was only one set of contacts.
i have a problem, i istalled minicm9 and now i havent any contact in phone, i have numbers in simcard but i cant get. how can i do? i try with contact2sim but it says there isnr any contact but in old phone i can see numbers in sim.
thanks
before installing cm9 i used "contact2sd" to import contacts from telephone to simcard. whats happen???? :S
In the phone contact application, press the menu key of your phone, select "import/export" and select "Import from Sim card".
Envoyé depuis mon Nexus 4 avec Tapatalk
Pickout said:
In the phone contact application, press the menu key of your phone, select "import/export" and select "Import from Sim card".
Envoyé depuis mon Nexus 4 avec Tapatalk
Click to expand...
Click to collapse
i cant, i fix it installing minicm10. now i can read my phone numbers of sim

[Q] All my contacts are *gone* - Google doesn't Sync them?

I just finished installing a new, custom, ROM (Cognition X2 Beta 4). Everything is running well and there is no lag I know of.
Only one problem: All my contacts are gone.
I thought Google backed them up (with Google Sync). Apparently not! Even though my picture albums, gmail, and calendar; my contacts are still the same default AT&T contacts!
Does anybody know I can PLEASE get my old contacts back? I MUST have them (I JUST got everyone manually saved on my new phone from my old iPhone 4 - and restored the iPhone. F U 0 K!)
Yes, I did backup the "stock" rooted ROM. Is it possible to extract the contacts from it - without restoring back to it?
I'm desperate.
Colton127 said:
I just finished installing a new, custom, ROM (Cognition X2 Beta 4). Everything is running well and there is no lag I know of.
Only one problem: All my contacts are gone.
I thought Google backed them up (with Google Sync). Apparently not! Even though my picture albums, gmail, and calendar; my contacts are still the same default AT&T contacts!
Does anybody know I can PLEASE get my old contacts back? I MUST have them (I JUST got everyone manually saved on my new phone from my old iPhone 4 - and restored the iPhone. F U 0 K!)
Yes, I did backup the "stock" rooted ROM. Is it possible to extract the contacts from it - without restoring back to it?
I'm desperate.
Click to expand...
Click to collapse
Go into your gmail on pc Web Browser and look on left side you will see contacts look to see if your phone contacts are there. If not then back up your current system in cwm then restore the stock one. Sync contacts with google let it finish then restore cognition backup in cwm. Sucks but easiest way to get them back.
Google only syncs the contacts that is in GMail contacts. Your phone supports many different contact providers. You can have Gmail contacts, exchange server contacts, facebook contacts and Phone contacts. The default is phone contact which syncs with no one. If you only save your contacts in Phone contact, you will never get that synced to the cloud. So, next time when when you create a new contact, pay attention to the where the contact is going and make sure it is Gmail contacts.
How did you back up your stock ROM? With titanium backup? If so restore your contacts with it. When you make a gmail account, make sure you go in your contacts app press menu/more/settings/save new contacts to/your google account or always ask and not to your phone so it can auto sync.
If you ever came from an iPhone or any other phone and transferred your contacts to Android. Go in your contacts app cause it's usually not stored in the google account to sync but rather the phone. Press menu/import & export/export to sd card....you will have a vcf file on your storage card. Go on gmail thru the computer. On your left pan you should see contacts. With your phone plugged into your computer, pull the vcf file or just upload it directly from your phone to your gmail using a file explorer on your phone like Astro. Back to your gmail on the computer...press contacts and find the button more in the center. Press import from there and merge and find duplicates if you need to.
Sent from my SAMSUNG-SGH-I777 using xda premium

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