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Hey,
I've had my Unlocked HTC Hero for nearly five months now with out any problems (official ROM only). Suddenly I'm having problems with the USB connection. When I plug in the USB cable I don't get any notification on the phone - at all. I don't get the option to select HTC Sync or to mount the SD card for transferring files.
Any ideas? I'd be happy to reflash, but don't have the USB connectivity!
thanks
Ugh - Just did a hard reset which wiped all the data, but did not bring back my usb connectivity. I've also tried multiple USB cables and several computers.
Hmm....
Now, I've got it to connect a couple of times. Using either a hard reset or flash the rom, then download some apps, and then the USB is recognized (but only once).
Might be worth trying a different cable if you can?
Adam
I really don't get this. Every now and then (like 1 in 50 tries) I get the notification to pop up, but most of the time it doesn't. Any one with any ideas?
Same problem here
Hello,
I have the same problem, it started happening after the Android 2.1.-update. Suddenly nothing works, i suspect is an OS problem. If you have any solution please get back on this thread. Cheers!
Did you look at the dates on this? He clearly wasn't using the 2.1 update as it was all the way back in February. I suspect you've broken the connection somehow, either the connection in your phone or in the cable.
Trust me I've searched the problem, many people have reported this in 2.1-update 1. I've tried with several computers both Windows and OS X, different cables ... etc.
i got this problem to! i cant do anything because i cant connect to my computer
I have the same problem, did you find a solution?
Today i plugged my phone to the usb cable and instead of getting the usual connection option screen... nothing... The phone charges but no Data transfer. Did hard reset, still nothing.. now im stuck with the old firmware... any help plz?
might be the cable that you're using. i used before a cable that is not the original and the same thing happened to me, i.e. pc cannot recognize device.
Try Settings-->Other-->USB To Pc-->UNCHECK (enable faster data sync) this should help...
cable : original came with the phone (used to work up until b4 yesterday) also tried another micro usb cable that came with me N900 but still nothing.
I did the un-check "enable faster sync" still nothing
Did soft reset, hard reset using volume keys, and factory reset from phone setting itself. still nothing.. the phone charges.. but no data transfer.. its something to do with the phone because i tried multiple PC's the phone doesn't bring up the connection type option page
Epiclipto said:
Today i plugged my phone to the usb cable and instead of getting the usual connection option screen... nothing... The phone charges but no Data transfer. Did hard reset, still nothing.. now im stuck with the old firmware... any help plz?
Click to expand...
Click to collapse
Altho u have tried with diff PCs,try reinstalling MS Activesync on one PC.
did that too
when you make/recieve a call, does the loudspeaker come on?
nope everything is normal except no data transfer when connected to usb...
Epiclipto said:
did that too
Click to expand...
Click to collapse
Now pls chek whether USB2 is enabled in your PC Bios...
The cable used to work before, and I tried it on multiple PCs, how can it be that USB2 is diasbled?
Epiclipto said:
The cable used to work before, and I tried it on multiple PCs, how can it be that USB2 is diasbled?
Click to expand...
Click to collapse
No harm in checking.Infact i faced similar issue once and the USB2 was disabled.It took me an entire week to diagnose the problem.These PCs have got a mind of their own and do mischievous things on their own without our knowledge.
But since its not working on multiple PCs,i am not sure.We'll hav 2 wait 4 a solution i guess...
hmmmm.. would a full system format and re-install be possible? and would it fix it? (talking bout on the phone)
HELP, HELP
SAME PROBLEM WITH HTC2 T0MOBILE
even on the boot loader screen, it charges but no USB stuck on serial.
even when on sleep mode and plug the cable orange led is on but it didn't wake up for choose (active syn or stoeag memory)
PLEASE HELP
i can do nothing, HSPL or rom upgrade
the cable and the USB drivers are tested more than 100 times
Most horror problems I had with the USB sync have been down to not having the latest version fo Activesync from microsoft. Uninstall the old version thwen reboot - now download the 4.5 version which I think is the newest and last version they made (unless im out of date) and then reboot the machine, then connect up the phone - but not immediately after the machine has booted wait a couple on mins, Windows takes longer than it often appears to be ready to go. One your hard drive led flashing light has settled down it is probably time to try. Then see if it finds all the devices in your phone.
If it doesnt go into the control panel and double click system, hardware tab, then select device manager and see if there are any devices with a yellow sign with a "!" in them. If there are delete them and then unplug the phone and plug it back in again. It might get past some stuck things. If it doesnt see anything new on device manager theres a menu at the top and look for "scan for hardware changes" this gives teh device manager another look at what its got connected.
If that fails open up the USB section under in device manager - its got a little plus next to it, press that plus and it open up all the names of chips you have for your USB control on the pc's motherboard. Write down the numbers and go and get the correct up to date drivers for that type of USB and install them. Then try the process again. Sometimes deleting the USB drivers and just doing a "scan for hardware changes" again, will reset the USB drivers and start things working, however it can get tricky if your using USB mouse and Keyboard to select anything if you delete the USB, because thats what the KM/mouse relies on to control teh machine, so have a PS2 mouse plugged in if you can. If that fails I would suggest reinstalling windows as its probably knackered. It amazing how things start to work wonderfully on a fresh copy of windows.
I have been where you are! And tried every suggestion that was given here. It all came down to the cord. I actually went through 3 different cords before I found one that worked and found that by accident. I bought an external drive and that cord works. For whatever reason, that is the only cord that now works for me. I only use it for data transfers. i use the other cords for charging.
Hello,
I experience a very weird problem with my HD2.
When I want to connect my HD2 to pc then my pc (and other pc's) doesn't recognize my phone, nothing happens. Also my phone isn't giving me the option between "Activesync" "Disk drive" or "Internet sharing". (Altough the option to ask it on connection is turned on under settings). So not an active sync problem I guess. The usb doesn't seems dead because it still charges, on my HD2 the power sign comes up when I connect the usb to pc and the led is on. When I pull it out then the led goes off and the power sign dissapears. But no "data" connection is possible anymore.
Is something broken in my registry? I tried soft resetting several times.
No hard reset yet but I am waiting to do this, maybe someone here knows the answer.
I started experience the problem after I used Tomtom last week ( i used it alot already) . I experienced a problem that my HD2 was stuck in "Carkit mode" thus when someone called me he flipped the screen and putted speaker on. Even when I set it off under settings it. Navipanel was also turned on. I downloaded the hotfix from HTC for Navipanel and now that problem is gone. My phone is again in normal mode when I call or receive calls. BUT the usb data connection doesn't seems to be working anymore .
Someone here knows the magic answer ?
Can you post the Radio version and ROM version you are using?
ROM version : 1.66.405.2 (76641) WWE
Radio version : 2.06.51.07
Have you ever changed the ROM on your device or is all still origional as you got it from the store?
If origional:
1) bring it back for repair, since its not your fault
2) or install HSPL change your radio and rom
I would just send it for repair when that happens. Specially when its in origional state.
I had this problem once but at the moment i connected the phone through a USB Hub
No it is the official upgrade rom from htc site.
Phone is acting weird also.
Everytime someone is calling it puts the speaker on .
Maybe I try a hard reset for this "fkd up" software?
Would this help?
Hmm did a hard reset and the problem persists.
No usb data connection.
Speaker turns to loud when someone is calling me.
Screen flips sometimes.
Guess it is a hardware problem.
Going to turn it in.
Although I completely agree that your unit is probably on the fritz, take into account that the MicroUSB cable can be the problem as well when it comes to connecting to your pc. I bought some Ebay cables and my phone wouldn't connect properly with those. Charging was no problem.
Yes it is on the fritz i guess.
The problems started suddenly and I also tried another usb cable who was also working fine before.
I managed to get connection yesterday just once after pushing it in the phone and moving it a bit. So I guess the usb input is broken or the motherboard. Guess it is the motherboard because of the other weird problems (when want to call someone the screen turns vertically and puts the speaker on), also when i got called. And this after a fresh hard reset.
Hope they will replace the unit without a hassle.
I have a really weird problem. My computer won't recognize my SGS2 is connected to the computer at all. Meaning no notification sound, no device change in device manager, nor any prompt to install a new driver. I've tried in both MTP and Mass Storage. What's even weirder is that it detects the phone in Odin mode and even installs the correct drivers. I've tried just about everything I could think of, such as the following:
-Cleaning the microUSB port with alcohol & new tooth brush
-lifting the microUSB connector slightly
-Using a toothpick to try to pick out any residue in mUSB port.
-Connecting while TWLaucher is set as default
-Using Wireless & Network setting > USB utilities.
-Taking out the sim card and external microSD card and booting & rebooting it.
-Restoring the stock Firmware
-Different wires, including an untouched mUSB wire that came with the phone.
-Different computer that doesn't have Kies or the said drivers installed. (Still didn't make a notification sound or bring up the "new device" prompt)
I just want to make sure I tried everything possible before sending it in for repairs.
EDIT: Oh forgot to mention that I had other problems before getting to this one. About a week ago Car mode would always activate by itself constantly. Even during use. Also the phone would refuse to stay turned off. After booting down, the phone would turn off. However, after some random amount of time, the phone would turn on by itself. During that time, connecting the USB wouldn't keep charging the phone. The phone would go between connected and disconnected randomly. Sometime off and on multiple times with in seconds. Other times would charge for hours and randomly stop charging. I've gotten the phone to charge whenever its connected now by cleaning the port, but the computer still can't recognize it as a device. Also the screen will randomly turn on, plugged in or not, and I have to manually turn it off again. However, if I turn it off right away it seems to lock up. So I have to unlock the phone the press the power button again to lock and turn off the screen. Don't know if this information helps.
likwidsage said:
I have a really weird problem. My computer won't recognize my SGS2 is connected to the computer at all. Meaning no notification sound, no device change in device manager, nor any prompt to install a new driver. I've tried in both MTP and Mass Storage. What's even weirder is that it detects the phone in Odin mode and even installs the correct drivers. I've tried just about everything I could think of, such as the following:
-Cleaning the microUSB port with alcohol & new tooth brush
-lifting the microUSB connector slightly
-Using a toothpick to try to pick out any residue in mUSB port.
-Connecting while TWLaucher is set as default
-Using Wireless & Network setting > USB utilities.
-Taking out the sim card and external microSD card and booting & rebooting it.
-Restoring the stock Firmware
-Different wires, including an untouched mUSB wire that came with the phone.
-Different computer that doesn't have Kies or the said drivers installed. (Still didn't make a notification sound or bring up the "new device" prompt)
I just want to make sure I tried everything possible before sending it in for repairs.
Click to expand...
Click to collapse
Try another usb port, sometimes that helps or reinstall the usb drivers in Kies
Ignore, hadn't read all he'd tried.
Bump: Additional information.
Same problem here
I have exactly the same problem!!
My thought is that the USB connector get wet and stopped working properly. As fas as i know, USB connector is composed by 3 cables, one for charging, one for data transfer and another one to detect Car Dock.
It seems that Odin is using Car Dock cable (?¿?¿) instead of Data, so you can use Odin and not Data.
Also that would explain why car mode just kicks in by itself (short circuit between car cable and probably power cable).
I will also sent it to a SAT, since i tried everything via software....
I have the same problem. Try plugging into a mates laptop, see if it works on their one.
I have created a thread on this, check it out http://forum.xda-developers.com/showthread.php?t=1642998
Really don't understand this!
Mine is showing up sometimes.. :s little hit and miss
Sent from my GT-I9100 using xda premium
Hi guys. So a few days ago, my phone stopped connecting to my pc. It will beep on the computer and say it's unrecognized, and the phone itself does nothing. No usb connected, no battery charging. It does actually charge, just doesn't show it in lockscreen or the desktop icon. When I go into the battery under settings, it does say charging.
I have:
1. Used 5 different cables.
2. 3 different computers
3. Resintalled drivers.
4. This started out of nowhere on MIUI (2.3)(just had the phone connected a couple of days prior with no problems). Flashed ICS EX rom, ICS CM9 and ICS Slim...same thing on all...
5. Tried mount USB storage under CWM
The phone does not respond.
Any Ideas?
This may be a long shot, as you've done all the normal trouble-shooting I would have done. However, you didn't mention if the phone was set into USB Debugging or not? I know when I've had my phone set into that mode before my PC wouldn't properly recognize or transfer files back and forth.
If you didn't know, it's under the 'settings' menu and look for something related to Developer options. Enable it if it's disabled, or disable it if it's enabled. My phone has acted wonky a couple times with transferring files and I've had to play with that setting on more than 1 occasion. Hopefully that helps.
accordex said:
Hi guys. So a few days ago, my phone stopped connecting to my pc. It will beep on the computer and say it's unrecognized, and the phone itself does nothing. No usb connected, no battery charging. It does actually charge, just doesn't show it in lockscreen or the desktop icon. When I go into the battery under settings, it does say charging.
I have:
1. Used 5 different cables.
2. 3 different computers
3. Resintalled drivers.
4. This started out of nowhere on MIUI (2.3)(just had the phone connected a couple of days prior with no problems). Flashed ICS EX rom, ICS CM9 and ICS Slim...same thing on all...
5. Tried mount USB storage under CWM
The phone does not respond.
Any Ideas?
Click to expand...
Click to collapse
If you use the regular charger, does it work (for charging)?
If so, you might have the usb port in your phone broken, just for the data transfer...