[Q] HELP~~ battery temperature too high - HD2 Windows Mobile 6.5 Q&A, Help & Troubleshooting

anyone can help me with my problem? thanks for paying attention to my thread 1st
i'm experiencing overheat of my battery which is around 45 degree Celsius on normal use
the lowest i can get is around 42, which is very high, doesnt matter i took it out for couple hours and put it back, temperature still the same, around 10 degree higher than normal
is it possible that the thermometer thing inside the battery has gone hay wired? if so how can i recalibrate it?
btw i'm getting tis temperature both with android and wm platform, even when i'm doin nothing and it is standby
my wm rom is dutty's family v7 and radio 2.15.50.14, android is mdj froyoHD 7.3 kernel 7.6HD
and i never overclock my phone

I suffered from overheating (self resets around 35C), finished with mainboard replaced,
what suprises me is that your unit still works, even though the temp. is that high, first question: is the temp. reading accurate? if the battery cover does not feel that warm it could be some kind of sensor problem,
otherwise check if the battery pins are not bent - this can lead to overheating,
if not I'm afraid you should contact HTC support and send it for repair

the battery cover is definitely not warm at all
the reading is tis high even i took out the battery and reinsert couple of hours later
the only problem is the temperature reading is tat high it wont allow charging sometimes

apart from the two obvious choices you have, ie. reflashing ROM or sending it for repair, you could also try recalibrating the battery as described here (although even if it works, it seems to solve percentage reading problems, no mention about temperature there, otoh it shouldn't hurt to try),
also I recall seeing similar thread here, so there was at least one more person afflicted in similar way

Related

Battery Woes, extremely hot device!

Hi guys, I finally sorted my issues with the disappearing radio, but now it seems I have another issue.
Starting 2 days ago my battery just started draining like crazy, I'm lucky to get an hour or 2 of use out of the thing.
I noticed when I plug it in to charge it it takes forever and the device gets extremely hot. The battery is so hot you can almost burn yourself when you touch it. Maybe its just my imagination, but it seems to swell slightly when it gets very hot as well.
Obviously I have stopped using my device as I am worried about the battery catching fire after all the Lion battery issues lately.
Just wondering if anyone else had experienced this? Is the battery covered by any type of warranty?
I'm sure I need a new battery and I'm hoping that will fix the issue, hopefully its not some internal problem that is causing it to overheat.
Thanks in advance,
-Kai
Have you backed up your device and hard reset to rule out any software issues? I've run into this before, and there was something running on my device that cause the battery to drain VERY quickly. Never figured out what it was, but after a hard reset and reinstall, everything was fine.
I've had similar issues since putting black 3.01 on, draining anyway, not overheating as yet. I have stopped the battery draining by instaling Daniel Herrero's Bandswitch and setting it to gsm during the day, it seems to switch between gprs and hsdpa more frequently now with 3.01 which drains the battery enormously. Havent done a hard reset yet though.
you should feel my battery after tethering for hours, sigh....
Hmmm, mine spends half the day tethered at work, no heat issues thus far (apart from one time I left it under my pillow (too much Jack) and the heat woke me up (Not a great way to ease into a hangover)). I only ever have battery drain issues.
Yeah I dont think its a software issue as I have done several hard resets, and tried it with a couple of different Rom's and radio's, with no other software installed.
As for the 3g draining the battery, I have my phone set to only use Quadband, not UMTS or 3G.
I'm hoping to pick up a new battery tomorrow and maybe that will solve my problem.
I wonder if I might be able to get a new battery for free from HTC? I'm going to send them an email and see what they say.
-Kai
same problem here
Hey invictive,
i have the same problem, and am also thinking about buying a new battery. plz let me know how the new battery work.
thx
I've just had the same problem. It was red hot in my belt clip & bat low warning.
Mines only 3 months old, been fine until now.
There were a lot of apps running incldung camera & wifi.
I'm going to charge again & close all apps, see if its ok.
had the same problem with my first tytn. called htc support (germany) and they told me that this behavior is not normal (obvious)
i recieved a free replacement, allthough i had to send in my tytn and not only the battery.
edit:
it was even worse with wifi turned on...

Lets try to narrow down the Overheat issue.

Edit:
From what I have gathered from those that have provided info.
Around 120*F is normal for heavy use, around 105-110* for medium use, 100-105* for light use. This is with cell data enabled, wifi lowers temps 5-10*, also temps are for extended use scenarios. (over 10-15 min)
Heavy use= 3D game or graphically intensive 2D game, streaming videos especially HD
Medium use= basic games web surfing sites with lots of images or some flash content
Light use= sending SMS, basic fooling with settings or other basic functions, streaming music with the screen off
I think we need to get a bit more scientific about testing this overheating issue out. I need help from a large group of people. I need those who think they have overheat issues and those who do not for the info to be useful.
First off... I believe these temps are just the battery, not the CPU. I think the CPU is running relatively cool as the rest of the phone does not heat up, or it seems what heat is felt is coming from the battery only.
This would explain why people claim that the extended battery does not have this issue. As batteries with higher mAh ratings are able to handle the higher power demands with less heat.
We need to do comparison tests using the same apps across tests and the same use times as well. Also no over or under-clocking and using the same CPU governor. (and between everyone participating where possible)
I have Minecraft and Sleepy Jack, they both produce similar temps after 15 minutes of play time. (around 117-120*F) I do not know if it gets any hotter with longer use because I rarely play longer than that at a time. I am at about the same temp after only 10 minutes so maybe that is the highest it gets.
I know for certain that enabling WiFi has a big impact on the temps. My fiance's phone would only get about 95*F, (according to the SetCPU widget) but when LTE is enabled it would get to 115*F. Mine hits 105* on WiFi.
I want to do at least two tests.
Lets use the following steps to test:
-For all testing the test time will be 15 minutes of play time.
-Lets all use Minecraft since there is a free version and I know the app causes the phone to work hard.
-No over or under-clocking
-On Demand governor
Test 1) Airplane mode enabled
Test 2) 3G enabled (not everyone lives in a LTE area, if you do, data from LTE enabled would be useful as well)
Now some optional tests. I did some rudimentary testing and there seemed to be an impact on temps.
Optional 3) Using interactive governor or Lag free governor
Optional 4) Use a different kernel... If you are on stock switch to ziggy's and vice versa. (this may be the most promising test as since switching to ziggy's I have had a few lockups where the old Android logo pops up on the screen and I need to do a battery pull to fix it. This happens to the fiance's device as well)
If you do these tests, please post the results, and what ROM and kernel you are using. I will keep track of the results and update as appropriate.
Lets see if we can find some consistent data and narrow this heat issue down.
Edit:
Running Ziggy's kernel I hit 108*F kept playing and shortly after the phone did the odd crash I mentioned.
Nice, had the same idea to do one of these over the weekend - you just beat me to it
I've done alot of research/ testing heat wise, and the pseudo-scientific conclusion that i've come to is that in a room temperature environment something like 75-85F idle & 110-115F netflix is normal for this gen of phones (Rezound, Galaxy Nexus, Galaxy S II, etc) - Give or take another 5F if you're using 4G. Seems like some devices are luckier than others & stay slightly cooler, but i'd gauge that they aren't the typical use case. IMO, (along side battery) data is a huge reason we've seen some of the face melting temperatures people have been reporting.
One thing I think would really help this thread is to set an easy to follow format for posting results. For example, here's a few tests I've done:
### Phone Info ###
ROM - Stock
Kernal - Stock
CPU Speed - Default (1.5)
Battery Type - Standard
Case - Generic TPU
## Test 1 ##
Charging - No
Data - 4G (4 bars)
App - Field Runners
Test Duration - 15 min
Start battery temp - 85 F
End battery temp - 112 F
Total Battery Drain - 20%
## Test 2 ##
Charging - No
Data - 4G (4 bars)
App - YouTube
Test Duration - 20 min
Start battery temp - 85 F
End battery temp - 104 F
Total Battery Drain - 16%
## Test 3 ##
Charging - No
Data - 4G (4 bars)
App - Onlive
Test Duration - 30 min
Start battery temp - 85 F
End battery temp - 125 F
Total Battery Drain - 40%
Hope this helps, i'd really like to see people participate - this information will be helpful for pretty much everyone in the Android community with a current gen phone.
Stock rom
Extended battery
Charging - yes
App - shine runner
Duration - 20 min
Start temp - 96F
End temp - 115F
3g, 3bars
This extended battery will get just as hot as the stock, just takes a little longer.
Edit-not quite as hot as the stock, but pretty toasty.
if it's the battery, then isn't the only parameter we need to test is current draw from the battery? no matter what radios/apps are enabled/disabled. It's bottom line is, the more we're drawing off the battery the hotter it's getting? I'd have to bring a pro in here on how Li-ion works in this form factor and why it gets hot, or what corners the battery manufacturer cut to make it possible!
The only time my battery gets hot is when I am in a weak signal area and the phone is searching for the 3G-4G signal. During daily use in a good signal area it never heats up.
My phone (and wife's also) heats up most notably during charging, especially when the battery is around 99% and going 100%. Usually the temp goes to ~ 45C (115F). In some rare cases, it was too hot to touch (dunno the exact temp). But some other times it would stay cool at all time.
Wife's first phone went into bootloop and her current phone is a new replacement. I kind of believe the overheating was the main cause of the bootloop problem.
thatsricci said:
if it's the battery, then isn't the only parameter we need to test is current draw from the battery? no matter what radios/apps are enabled/disabled. It's bottom line is, the more we're drawing off the battery the hotter it's getting? I'd have to bring a pro in here on how Li-ion works in this form factor and why it gets hot, or what corners the battery manufacturer cut to make it possible!
Click to expand...
Click to collapse
It's more than just the battery. Also: feel free to post a test - the more data we get from everyone, the better.
One important variable missing: ambient temp.
I was just playing words with friends for ten minutes:
Ambient temp: 67, Screen brightness: 50%,
4g: ON
wifi: OFF
my temp went to 105F, it's NEVER gone to 105F when playing before... and I play it every evening. It was hooked to the USB charger at the time, and when I felt it getting so hot, I looked at battery monitor and my net charge was negative, so it was using more than it was charging off the usb...
maybe something in some of those apps triggers something that causes the temp to rise? a loop? something?
thatsricci said:
I was just playing words with friends for ten minutes:
Ambient temp: 67, Screen brightness: 50%,
4g: ON
wifi: OFF
my temp went to 105F, it's NEVER gone to 105F when playing before... and I play it every evening. It was hooked to the USB charger at the time, and when I felt it getting so hot, I looked at battery monitor and my net charge was negative, so it was using more than it was charging off the usb...
maybe something in some of those apps triggers something that causes the temp to rise? a loop? something?
Click to expand...
Click to collapse
I noticed any time I charge with USB and use my phone it gets hot
Sent from my HTC Rezound
dustintheweb;21090574
One thing I think would really help this thread is to set an easy to follow format for posting results. For example said:
Good layout... and I think you are right about 115-120 degrees is normal for heavy use with apps that really stress the CPU or radio.
thatsricci said:
if it's the battery, then isn't the only parameter we need to test is current draw from the battery? no matter what radios/apps are enabled/disabled. It's bottom line is, the more we're drawing off the battery the hotter it's getting? I'd have to bring a pro in here on how Li-ion works in this form factor and why it gets hot, or what corners the battery manufacturer cut to make it possible!
Click to expand...
Click to collapse
A pro huh... good thing I'm here.
Ok I'm not a "pro" as it were, but i know a thing or too.
Its not going to be simply the battery, but I think it is a big culprit, and most of these devices only provide battery temps, not CPU or internal temps, this limits our overall knowledge of what is going on internally. The battery getting hot causes the device to heat up as well so a bad battery that overheats can cause the device to overheat.
All batteries will convert some energy draw into heat. This is caused by the internal resistance of the battery. Li Ion batteries have fairly low internal resistance compared to other types, but battery design an affect power output handling. Pulling more power than the battery can handle or near its limit and you get more heat than normal. The heat to output ratio stops being proportional and becomes exponential. So that means the real kicker is the actual amp draw on the battery. How much power the battery can handle is related to both the capacity of the battery and the manufacturing process/ design of the battery construction. I bet the new devices are straining the battery more than the current design can handle. There are better battery manufacture processes for better power handling, but that increases the cost of the battery.
(BTW battery is a misnomer for these, they are cells, specifically one 3.7/8V Li Ion cell. The difference is that batteries are made up of 2 or more cells. This goes for AAA, AA, C and D cells as well. Car batteries for example are made of six 2V cells, 6V lantern batteries are made of four 1.5V cells and 9V batteries are six 1.5V cells)
This is one reason I want to do a test with airplane mode on. This helps lower the power draw and allows us to get a better overall device temp, this helps us know if there is an issue with the CPU getting excessively hot vs just the battery being stressed to hard.
Kane5581 said:
One important variable missing: ambient temp.
Click to expand...
Click to collapse
I assumed most testing would be done at room temps of 68-72 degrees. If anyone tests in temps that are much higher or lower, then that would throw off the measurements.
I switched back to stock kernel, going to check for lockups and issues like I had before.
Click to expand...
Click to collapse
nev310 said:
I noticed any time I charge with USB and use my phone it gets hot
Sent from my HTC Rezound
Click to expand...
Click to collapse
Charging always causes heat. You are forcing power into a small space.
Charging via USB should only get the battery a little warm to the touch. 95* or so at most.
Charging with AC should get it a few degrees higher. I would think over 100* is odd.
as you reach 100% is when the heat should spike to the max temps I mentioned, before that it should just be warmish.
I will check mine to see how it behaves, but all my R/C batteries behave that way.
Replacing the kernel with stock lowered my temps quite a bit. I was around 110-115 degrees after 30 minutes or so. This was with LTE enabled.
Nobody else have anything?
noticed most of my heating issues when 4g was on (even when idling on 4g). Leaving in wifi and 3g keep the stock battery cool...on the extended I never really notice the heat, even on 4g.
I realize that you're trying to keep things as similar as possible, but I had an issue today listening to the broncos game in the NFL app while charging. It got so hot it boot looped. After getting it back up and running I started monitoring battery temps and even with the screen off and just listening to the game, it would get extremely hot. Btw, I have 4G 4 bars. A couple of times I ran to the freezer and put the phone in it for a couple minutes to cool it down as the temps got above 117°F.
From here, I thought it might be the CPU, so I set the maximum setting to 384 in antutu and then let the phone sit there with the screen off just as before listening to the game and still charging. Same thing, phone got extremely hot, 115°F. Although, what I find strange, is I can watch Netflix while charging and even tho it gets warm, it never gets above 115°F and never goes into the boot loop issue. Same exact location, charger, ambient temps, signal, the works. So I'm wondering if an app is just poorly written and causes some sort of excessive use of the radio.
On another note, I had a rezound battery in my thunderbolt and never had any issues what so ever with heat.
Sent from my ADR6425LVW using Tapatalk
What temperatures are you people expecting to see just out of curiousity? I mean if we run 3d intensive apps, videos, extreme web browsing we're going to see high temps since we are stressing the devices. We do have to remember these are compact devices and they are limited to what type of heatsinks/cooling they can add. From the multiple posts form this thread and others like it, we can see the majority of our devices run at same temps while under load. If it hasn't already been done maybe we should contact HTC and see what they say? Just a thought.
zetsumeikuro said:
What temperatures are you people expecting to see just out of curiousity? I mean if we run 3d intensive apps, videos, extreme web browsing we're going to see high temps since we are stressing the devices. We do have to remember these are compact devices and they are limited to what type of heatsinks/cooling they can add. From the multiple posts form this thread and others like it, we can see the majority of our devices run at same temps while under load. If it hasn't already been done maybe we should contact HTC and see what they say? Just a thought.
Click to expand...
Click to collapse
I am trying to find the norms and what is too hot.
I am thinking 115 is normal for heavy use. But we need to be sure, if someone says they only hit 100 under similar conditions as someone that hits 120. it may be that 120 is a problem temp and that 100 is normal. It may also be that the person only hitting 100 is just lucky.
tbot said:
I realize that you're trying to keep things as similar as possible, but I had an issue today listening to the broncos game in the NFL app while charging. It got so hot it boot looped. After getting it back up and running I started monitoring battery temps and even with the screen off and just listening to the game, it would get extremely hot. Btw, I have 4G 4 bars. A couple of times I ran to the freezer and put the phone in it for a couple minutes to cool it down as the temps got above 117°F.
From here, I thought it might be the CPU, so I set the maximum setting to 384 in antutu and then let the phone sit there with the screen off just as before listening to the game and still charging. Same thing, phone got extremely hot, 115°F. Although, what I find strange, is I can watch Netflix while charging and even tho it gets warm, it never gets above 115°F and never goes into the boot loop issue. Same exact location, charger, ambient temps, signal, the works. So I'm wondering if an app is just poorly written and causes some sort of excessive use of the radio.
On another note, I had a rezound battery in my thunderbolt and never had any issues what so ever with heat.
Sent from my ADR6425LVW using Tapatalk
Click to expand...
Click to collapse
Go play an app that is heavy in 3D, lets see what temps you get. If you go much over 120 it may be an issue.
Running Gun Bros for about 20 minutes gets me up to about 105°F. Right now after the phone had been sitting for 5ish hours doing nothing its at 98°F.
Sent from my ADR6425LVW using Tapatalk
I think it is Ziggy's kernel I have never got 125f when tethering for 30min or playing GTA for 30 min. I am going to try another kernel.

Phone sometimes getting hot while charging

Maybe because its pretty hot summer days, maybe its something else...
I'v notice that the phone getting too hot (then normal) while I'm charging it.
Its happens more when the battery is around 60% and less and after using it a little bit with the charger and without the charger.
Using the original samsung travel charger, also happens with other chargers that I'v used with other cellphones without any problems.
Its not happens every time, only when the phone is pretty hot - more then 36 degrees. While the charge I feel the phone is realy hot and i'v notice a temperature of 46-48- and it comes to 49-51-54 (the max it reach then I'v notice it), also its charge very slow of course because of the heating.
I'm using the stock samsung 4.0.3
Baseband Version: I9100XXLPW
Kernel Version: 3.0.15-I9100XWLPD-CL524746
[email protected] #3
Build Number: IML74K.XWLPD
Rooted with this guide: http://forum.xda-developers.com/showthread.php?t=1501719
What I'm doing to evoid this is cooling the phone before I'm charging it...or if its happen - disconnect from charger and cooling it.
Is it normal? I'V never notice this kind of thing with other android phones before....
thanks.
Did you try to charge it at variant locations?
The phone gets extra heat when its seeking signal, and if the signal is bad at your room, the phone will "work extra" to catch the little signal it can, causing it to heat.
Adding phone charge to it, which already warms the phone, can both cause the phone to be heating more than you are used to.
If same thing happens when you charge it at different location and you are sure the signal is strong, try charging it when the phone is off. This will point you to the right direction - if phone getting heated even when its off, it has nothing to do with the firmware or software you are running on it.
If it does - then perhaps the issue is with them (no expert if it is the problem, but atleast make a point of cutting down the unknown issues)
Cheers
Thanks for the quick answer,
Its happened in different places, happened with strong signal and with average/pretty low signal. Also forgot to mention that im using the original battery that comes with the phone...
anyway its happens most after im using the phone before charging it (most of the time its not happening but if its happening its only after the phone got pretty heat after use).
I'v heard people talking about ICS 'bug' with the heater battery?
Happens Here too, i would say tHat it is from tHe Heat nowadays.
Do you also get tHat wHen you play games or watCH Videos?
@pkrstr - it's become heat while hard use (heavy games), but not like I'v got when the temperature jumps higher while s happened when it charge...
Maybe another reason is using a power strip (splitter) while another devices connected?
Or maybe because I'm charging it at place with pretty lake of 'cold air' compared to the rest of the room?

Poor battery life after charging, before resetting

Basically... I dunno if its a Portico bug or what, Hadn't noticed it before. Anyway, just recently I have noticed that the last 4 or so times that I have taken the phone off charge in the morning, it will drain the battery at an increased rate, like about 4-5x the rate it normally would. Can see it quite clearly on my battery stats screen - the before and after. This morning I did a reset straight after I took it off charge so I didn't need to worry about it. Seems very odd though. For example, after 4 hours, about 5% battery would be gone under normal circumstances, but without the reset it would be around maybe 75 or 65
And yes, all applications were closed.
Don't know if I'm necessarily looking for a fix (most probably either an update or hard reset and don't wanna do the latter). Just wondering if anyone else has noticed.
I'm having battery draining issues myself. I'm very disappointed because the lumia 900 lasted me all day. I can feel the warmth of my phone in my pocket. Something is causing it to heat up. Windows OS doesnt have a task manager does it? I wanna see whats causing the battery to drain..
Sent from my SAMSUNG-SGH-I317 using xda premium
Moylans said:
Basically... I dunno if its a Portico bug or what, Hadn't noticed it before. Anyway, just recently I have noticed that the last 4 or so times that I have taken the phone off charge in the morning, it will drain the battery at an increased rate, like about 4-5x the rate it normally would. Can see it quite clearly on my battery stats screen - the before and after. This morning I did a reset straight after I took it off charge so I didn't need to worry about it. Seems very odd though. For example, after 4 hours, about 5% battery would be gone under normal circumstances, but without the reset it would be around maybe 75 or 65
And yes, all applications were closed.
Don't know if I'm necessarily looking for a fix (most probably either an update or hard reset and don't wanna do the latter). Just wondering if anyone else has noticed.
Click to expand...
Click to collapse
I don't see any difference between before and after Portico.
Battery life is good on standby.
I can use the phone maybe 6 hours on auto-brightness.
GPS drains a lot (didn't test it after Protico) but on charge it drains more than it charges and becomes hot...

[HARDWARE PROBLEM REPORT] Strange battery issues on my Samsung Galaxy Core Prime

[Notes:
• I put this thread in this section because of the "Other" tag. If it is unrelated consider moving my post, thank you.
• This is an issue report for my device, I am not saying that everybody got the same. ]
Hello,
I got a battery issue on my Samsung Galaxy Core Prime for at least more than a year.
The problem is: almost everytime, my phone crash when arround 40% battery level. It's not an informatic crash but... I'm not sure. The phone just suddenly shut down, not as it ran out of battery, displaying the shutdown logo and going to sleep, it behave like I pulled off the battery.
This is not a battery misplacement problem because the shutdown doesn't happen a totally random way: it never triggered over 50% for now.
Moreover, the battery level goes wrong after such crash. Even after waiting some time with battery out of phone I got randomly a new battery percentage that will be either lower, same or even higher than when it crashed. So maybe the whole problem is due to a shift between real battery percentage and what phone determined.
I also noticed that when rebooting after the crash the phone speakers make a weird sound, a kind of "shhhhhhhh" even with silent mode enabled and no system sound, and when it happens phone recrash on booting (system) logo.
I personally don't think it's system's fault, because between the first time it happened and now I may have flashed at least 6 times my ROM and made various wipes. Also somebody getting the same phone model than me never got such problem, even tough he is not rooted and has recent firmware. In the end the problem getting worse and worse again (=more frequent) so I'm almost sure it's a material problem.
But which one? Is this directly battery's fault or is it captor's fault? Actually I threatened the battery very badly, it's true. But everything I did — overcharging, emptying battery at the time I thought that was a good thing because of a suppoesed memory effect like nickel batteries, using charger block from an older device with a bit different configuration — should have shortened the battery's life, however it's just like the battery is now discharging a bit faster but got a kind of danger zone where you're not sure that it will keep behaving normally, so much that some measurements and developing apps determined that my battery have a good health, that is maybe absolutely FALSE.
Talking about this danger zone, I also noticed something even stranger over all.
Depending of what I do, I got higher or lower chance to have my phone crashing under 40% level:
- If Wifi is enabled, the phone got arround a half more chance to shut down unexpectedly.
- This is worse when using data consuming app (i.e. Youtube)
- Using more hardware also increase this phenomenon (when using camera) and enabling flash instantaneously and almost everytime crash the phone.
Here are what I reported.
What do you think?
It has happened to me many times. So i normally keep it charging all the time to be safe.
Prime said:
It has happened to me many times. So i normally keep it charging all the time to be safe.
Click to expand...
Click to collapse
All the time for real? Be careful, that's not a good practice. Unless you removed the battery first, this will get worse if you do that.
I have a similar but possibly unrelated problem.
If i charge upto 100%, the battery goes directly to 0 after around 50%.
If i charge upto 50%, then the battery drains rapidly after around 20%.
I don't think its a battery problem because its the same with two replacement batteries and a stock battery. (Or maybe I have a bad luck and bought ****ty batteries)
Will post a screenshot soon...
I have the Same problem i changed the battery twice but i still have the issue
rms112 said:
I have a similar but possibly unrelated problem.
If i charge upto 100%, the battery goes directly to 0 after around 50%.
If i charge upto 50%, then the battery drains rapidly after around 20%.
I don't think its a battery problem because its the same with two replacement batteries and a stock battery. (Or maybe I have a bad luck and bought ****ty batteries)
Will post a screenshot soon...
Click to expand...
Click to collapse
What you posted is close to what I noticed, so it is not unrelated.
This is weird that after buying two more batteries the issue still occure...
I've this problem too :/ (G361H)
I have this problem too. This is the batteries fault only.
Atronid said:
[Notes:
• I put this thread in this section because of the "Other" tag. If it is unrelated consider moving my post, thank you.
• This is an issue report for my device, I am not saying that everybody got the same. ]
Hello,
I got a battery issue on my Samsung Galaxy Core Prime for at least more than a year.
The problem is: almost everytime, my phone crash when arround 40% battery level. It's not an informatic crash but... I'm not sure. The phone just suddenly shut down, not as it ran out of battery, displaying the shutdown logo and going to sleep, it behave like I pulled off the battery.
This is not a battery misplacement problem because the shutdown doesn't happen a totally random way: it never triggered over 50% for now.
Moreover, the battery level goes wrong after such crash. Even after waiting some time with battery out of phone I got randomly a new battery percentage that will be either lower, same or even higher than when it crashed. So maybe the whole problem is due to a shift between real battery percentage and what phone determined.
I also noticed that when rebooting after the crash the phone speakers make a weird sound, a kind of "shhhhhhhh" even with silent mode enabled and no system sound, and when it happens phone recrash on booting (system) logo.
I personally don't think it's system's fault, because between the first time it happened and now I may have flashed at least 6 times my ROM and made various wipes. Also somebody getting the same phone model than me never got such problem, even tough he is not rooted and has recent firmware. In the end the problem getting worse and worse again (=more frequent) so I'm almost sure it's a material problem.
But which one? Is this directly battery's fault or is it captor's fault? Actually I threatened the battery very badly, it's true. But everything I did — overcharging, emptying battery at the time I thought that was a good thing because of a suppoesed memory effect like nickel batteries, using charger block from an older device with a bit different configuration — should have shortened the battery's life, however it's just like the battery is now discharging a bit faster but got a kind of danger zone where you're not sure that it will keep behaving normally, so much that some measurements and developing apps determined that my battery have a good health, that is maybe absolutely FALSE.
Talking about this danger zone, I also noticed something even stranger over all.
Depending of what I do, I got higher or lower chance to have my phone crashing under 40% level:
- If Wifi is enabled, the phone got arround a half more chance to shut down unexpectedly.
- This is worse when using data consuming app (i.e. Youtube)
- Using more hardware also increase this phenomenon (when using camera) and enabling flash instantaneously and almost everytime crash the phone.
Here are what I reported.
What do you think?
Click to expand...
Click to collapse
My device goes at 60%, 40%, etc. and then it starts repedeatly pressing the right side of my screen and not letting me tap the screen, so I lock it and unlock it very fast and I can use the touchscreen for a few moments, before it shuts down without the shutdown screen and makes a *tick* sound, almost like there was an electrical shock inside the battery. I have a PRF and TWRP 2.8.7.0.
EdyCommentaries said:
My device goes at 60%, 40%, etc. and then it starts repedeatly pressing the right side of my screen and not letting me tap the screen, so I lock it and unlock it very fast and I can use the touchscreen for a few moments, before it shuts down without the shutdown screen and makes a *tick* sound, almost like there was an electrical shock inside the battery. I have a PRF and TWRP 2.8.7.0.
Click to expand...
Click to collapse
Got exactly the same problem. You can try to change the battery but in my opinion the only good solution would be to buy another phone. This is personally what I did, as this model gets old really early.
EdyCommentaries said:
My device goes at 60%, 40%, etc. and then it starts repedeatly pressing the right side of my screen and not letting me tap the screen, so I lock it and unlock it very fast and I can use the touchscreen for a few moments, before it shuts down without the shutdown screen and makes a *tick* sound, almost like there was an electrical shock inside the battery. I have a PRF and TWRP 2.8.7.0.
Click to expand...
Click to collapse
I have this same exact problem and the only fixes according to me is to buy a new phone or replace the battery. Also I noticed that the battery of my device has bulged.
RIP, I have the SM-G360T1, stock based custom ROM with TWRP 3.0.1 and this thing's started to give up. Same issues as the people above encountered. The phantom touches are getting wayyy more repetitive, the battery all of a sudden goes down to an extremely low percentage, even at medium to high percentages (such as 50-60%) and even shuts off without any notification. I also had cases where the phone would completely turn off with no shutdown animation AT ALL, plus a spontaneous but audible *TICK* that follows it. Device performance in general also started to horribly depreciate.
Well, to be fair, I had this device for 3 years and I guess it had its day. Time to upgrade.
My device has started to shut off at 80% battery levels and even worse the device gives just about 25-30 min of SOT. Also stressing the device in any way.. games, YouTube et al just causes it to shut down. I now permanently have a battery pack connected to it at all times. But even after all this, the gives good standby time. Notably the device stand for 3+hrs on 3% battery.
Still my phone is in a pathetic condition. ?
Edit - I just got a new battery (aftermarket brand though) and the ghost touches along with sudden shutdown has gone. Also the OG battery was never touching the connectors properly or the battery placement design was not proper, cause the new aftermarket battery was not connected to the connectors properly.
Peace ?
i also got this problem on my sm-g360HU , try chaging different roms and buying a new battery pack, but still this sudden drain battery still exist, it seems like it's the hardware problem already.

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