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I have a important question, I bought a i777 recently from a private owner, and the phone has been blacklisted on att as stolen. I wasn't aware of att's new blacklist policy so I didn't ask for imei. I had the phone unlocked when I bought it, and I'm using straight talk. Do you think if I get a tmobile compatible sim it would work? I can't find the crook who sold me the phone and I don't want a 250.00 paperweight. Thanks to all.
buynary said:
I have a important question, I bought a i777 recently from a private owner, and the phone has been blacklisted on att as stolen. I wasn't aware of att's new blacklist policy so I didn't ask for imei. I had the phone unlocked when I bought it, and I'm using straight talk. Do you think if I get a tmobile compatible sim it would work? I can't find the crook who sold me the phone and I don't want a 250.00 paperweight. Thanks to all.
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Click to collapse
If it really is unlocked, using a TMobile sim card should work. However, due to the radio frequency compatibility of this phone, you'll only get EDGE level data.
Sent from my SGH-I777 using xda premium
Just a warning. The eventual plan is for all networks to share that blacklist.
Sent from my SGH-I777 using xda premium
If you can prove you purchased that phone from someone, you may be able to have it removed from the blacklist. It's an extreme long shot, but worth it imo.
Clay
Team Pirate
Sent from my PINK GSwagger2
clay101eve said:
If you can prove you purchased that phone from someone, you may be able to have it removed from the blacklist. It's an extreme long shot, but worth it imo.
Clay
Team Pirate
Sent from my PINK GSwagger2
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Click to collapse
I was thinking the same thing so I called att customer service and the agent said the only thing way she could release it from the blacklist is if the person I bought it from called in and said they sold it. I'm all for the blacklisting of stolen phones but there must be a way to protect someone who'd bought a phone that was clean then the seller calls in and says it's stolen after the fact.
I have same issue
buynary said:
I was thinking the same thing so I called att customer service and the agent said the only thing way she could release it from the blacklist is if the person I bought it from called in and said they sold it. I'm all for the blacklisting of stolen phones but there must be a way to protect someone who'd bought a phone that was clean then the seller calls in and says it's stolen after the fact.
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Click to collapse
Hey i just bought a iPhone 5 from craigslist and it turns out it was black listed aswell, i want to know if att ever gave in and took your phone off the blacklist. I will be trying to contact them again today, please let me know if there is any advice you can give me..
thanks
buynary said:
there must be a way to protect someone who'd bought a phone that was clean then the seller calls in and says it's stolen after the fact.
Click to expand...
Click to collapse
There is. Only buy expensive technology devices from reputable people. In the case of a used phone, laptop or tablet, Craig's List and eBay are not reputable. At least eBay has Buyer Protection and you might get your money back. Craig's List has zero protection for buyers and I would avoid it. Not worth the risk to save a few dollars.
i just tech-supported a i777 from att and it was blacklisted
blocked my SIM card (my account)
did not work unlocking and trying with TMO = got a phone not allowed MM6# message
dumb thing is, you want to return the phone to it's original owners, and the phone company says it can't or doesn't have that info (sounds like BS)
until there is a way to return the phone to its rightful owner then... whats the use? yes there is some poetic justice but...
we have to be VERY careful from now on with what we buy on the streets / used
buynary said:
I was thinking the same thing so I called att customer service and the agent said the only thing way she could release it from the blacklist is if the person I bought it from called in and said they sold it. I'm all for the blacklisting of stolen phones but there must be a way to protect someone who'd bought a phone that was clean then the seller calls in and says it's stolen after the fact.
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Click to collapse
Only buy the phone after going into an ATT retail store with the person your buying it from and have them check the IMEI and make a note to the account. Other then that there is nothing as it is your word against theirs.
ATT does have the info but are bound by law not to give it out.
zelendel said:
Only buy the phone after going into an ATT retail store with the person your buying it from and have them check the IMEI and make a note to the account. Other then that there is nothing as it is your word against theirs.
ATT does have the info but are bound by law not to give it out.
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Click to collapse
+1. It seems like this is the only safe way to do it now. If the seller doesn't want to do it or seems uncomfortable then you know something's up.
Is there a program.
Is there a program that I can download to unlock the imei or change it? I have a samsung galaxy s4 active for at&t.
aironham said:
Is there a program that I can download to unlock the imei or change it? I have a samsung galaxy s4 active for at&t.
Click to expand...
Click to collapse
No as doing so is illegal and against XDA rules.
I buy wholesale lots of phones and resell them individually on ebay. Now I have to check IMEIs on ATT and T-Mobile since they started this whole blacklist bullcrap. The bad thing is that AT&T won't give me information or tell me if phones are blacklisted or not. They'll tell me to "bring it into your local store and they can check it". I know the only reason they do this is because the store will take it away from me if it shows up as a lost or stolen device. Eff that. I already paid money for it, I can at least sell it for parts or try to get my money back!
I was on AT&T chat today, and I heard a new one that I can't understand: "It is an at&t phone but it's from a resellers account that means the service provider of that phone only buy cellphone service from us at&t that they provide to theyre customers. So with that, the account the phone came from is not directly connected with us for me to identify if the phone is cleared to be bought or not. I am sorry though."
...what does that even mean? It's an i717 Note for AT&T, so I'm confused.
Also, if I got AT&T and T-Mobile prepaid plans, could I use those SIMs to check the phones and see if they worked? This new blacklisting database is really making life difficult for me...
In sorry for the hardship for you as an independent seller but I'm beyond happy about the new black list as a consumer who has had his new phone stolen and T-Mobile basically said "oh well".
It's about time they implemented this.
Sent from my SGH-T999 using xda premium
mooglepimp said:
I buy wholesale lots of phones and resell them individually on ebay. Now I have to check IMEIs on ATT and T-Mobile since they started this whole blacklist bullcrap. The bad thing is that AT&T won't give me information or tell me if phones are blacklisted or not. They'll tell me to "bring it into your local store and they can check it". I know the only reason they do this is because the store will take it away from me if it shows up as a lost or stolen device. Eff that. I already paid money for it, I can at least sell it for parts or try to get my money back!
I was on AT&T chat today, and I heard a new one that I can't understand: "It is an at&t phone but it's from a resellers account that means the service provider of that phone only buy cellphone service from us at&t that they provide to theyre customers. So with that, the account the phone came from is not directly connected with us for me to identify if the phone is cleared to be bought or not. I am sorry though."
...what does that even mean? It's an i717 Note for AT&T, so I'm confused.
Also, if I got AT&T and T-Mobile prepaid plans, could I use those SIMs to check the phones and see if they worked? This new blacklisting database is really making life difficult for me...
Click to expand...
Click to collapse
It's likely a straight talk device, or a device from a reseller.
Basically, even though it's an ATT device, it was sold buy a reseller account, and not ATT. Even if it runs on the ATT network.
they dont keep the IMEI numbers from reseller phones, only the ones they sell directly, so they cant release an IMEI number for use on the network, because they have no record of it to release.
Clear as mud ?....LOL
But a prepaid sim should fire up, with the right APN settings...g
uoY_redruM said:
In sorry for the hardship for you as an independent seller but I'm beyond happy about the new black list as a consumer who has had his new phone stolen and T-Mobile basically said "oh well".
It's about time they implemented this.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Although I can empathize with you....it seems that they are doing nothing but screwing over the person who buys a resold phone. Nothing they do will protect you as the person who got it stolen, and they make is SOOOOO DIFFICULT to check the IMEI that it really just screws over the buyer who got a blacklisted phone and now can't do anything about it :-/
So, a week ago I bought an HTC One from craigslist. We met at a T-Mobile store so that they could verify the phone was clean and able to be activated. They said everything was clean and safe to buy. Phone was working great for a week and then out of nowhere earlier today all the data and cellular service just turns off completely. I try turning it off & on several times, toggling airplane mode off/on, etc. etc. Finally I go in to a T-mobile store. After 30 minutes of turning it off & on, changing the SIM, calling corporate, etc. eventually they tell me that the phone was reported lost earlier today and is now blocked.
They tell me there is nothing they can do.... am I really just out the $450 now? Is there anything I can do??? What's the point of them verifying or checking anything if this can still be done? Any help or suggestions please!?!?
The only way to get it taken off the list is if the original phone owner calls in and says it is not stolen. It can be used with AT&T but none of the carriers that use Tmobile.
What your seller probably did was make an insurance claim. Get a second phone for $175 then he never returned the old phone sold it to you made $325 and then you get screwed.
Happens a lot more often now that IMEI can be blocked since march.
If you can get a hold of the person who sold it to you and be like wtf
Sent from my HTC One using xda app-developers app
jones75534 said:
So, a week ago I bought an HTC One from craigslist. We met at a T-Mobile store so that they could verify the phone was clean and able to be activated. They said everything was clean and safe to buy. Phone was working great for a week and then out of nowhere earlier today all the data and cellular service just turns off completely. I try turning it off & on several times, toggling airplane mode off/on, etc. etc. Finally I go in to a T-mobile store. After 30 minutes of turning it off & on, changing the SIM, calling corporate, etc. eventually they tell me that the phone was reported lost earlier today and is now blocked.
They tell me there is nothing they can do.... am I really just out the $450 now? Is there anything I can do??? What's the point of them verifying or checking anything if this can still be done? Any help or suggestions please!?!?
Click to expand...
Click to collapse
If your seller was the original owner, then he is committing fraud if he has later reported it stolen. Check with the seller, and if you don't get a good answer, call the police. If the phone is stolen, then you need to call the police.
Thanks both of you, I love xda!
You think the police are really going to do anything about this? I kinda figured that would be a long shot. I'm guessing if I can find the seller's contact info they either won't answer, will hang up on me right away, or maybe even change their number if they didn't already....
To me, what I can't understand is how T-mobile doesn't have a better process that is more controlled. The IMEI should be tied to an account/owner and only be allowed to be activated on another account after transferring the ownership with the owner's consent. This seems like a pretty spotty process without any kind of controls in place.
Really don't want to be out half a grand....
Unfortunately I don't see any process like that anytime soon probably minimum ten years. That's what GSM is all about freedom to get a phone anywhere anytime. It is unfortunate that this happened to you. Happens very frequently especially within first fee months of phone launch.
Sent from my HTC One using xda app-developers app
jones75534 said:
Thanks both of you, I love xda!
You think the police are really going to do anything about this? I kinda figured that would be a long shot. I'm guessing if I can find the seller's contact info they either won't answer, will hang up on me right away, or maybe even change their number if they didn't already....
To me, what I can't understand is how T-mobile doesn't have a better process that is more controlled. The IMEI should be tied to an account/owner and only be allowed to be activated on another account after transferring the ownership with the owner's consent. This seems like a pretty spotty process without any kind of controls in place.
Really don't want to be out half a grand....
Click to expand...
Click to collapse
The police report may not help you, but eventually it is quite possible that it will get the perpetrator into a lot of trouble - maybe keeping them from hitting someone else...
wait til all the big names start sharing the IMEI blacklists.
fun times.
I called T–mobile myself a bit ago and just explained what happened. Apparently the lady put in a request to unblock it. She said it will take up to 48 hours to get it unblocked and to power cycle my phone pull the SIM out and try to make a call in 48 hours. Not sure what to think about that.... I guess I'll just give it a day or two and see what happens :/ From the research I've done it sounds unlikely they'll unblock it but I will stay optimistic.
SIDE NOTE: I found the sellers phone number and the text string of arranging the purchase. Think I should contact authorities or T-Mobile with the info or just try calling them directly?
If nothing else doesn't work, you can sell it to an Canadian or foreigner... Otherwise good luck...Did you ask for the receipt?, because when I bought my t-mobile htc one, I asked the seller to sent me a receipt.
disclaimer not promoting sale of black listed devices....
htc fan89 said:
If nothing else doesn't work, you can sell it to an Canadian or foreigner... Otherwise good luck...Did you ask for the receipt?, because when I bought my t-mobile htc one, I asked the seller to sent me a receipt.
disclaimer not promoting sale of black listed devices....
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Click to collapse
Haha yeah I understand what you're saying and that you're not promoting me doing the same thing that was done to me. As a backup plan if nothing else works, this device could be used on AT&T right? I recently came from Sprint so not real savvy on how the SIM card / GSM networks work yet. Would I have to get the device "unlocked" to use on AT&T or a different GSM network? If so, could anyone point me in the right direction on how to do this and/or how much that costs.
Att and tmobile share imei lists.
Take that text string to tmobile. If the number that Texted you about the se is the number on his account. They can cross reference your phones imei to his number and use those texts as proof of purchase and help you.
I work at a store and if you came to me with this info I would unblock it for you....just sayin
Sent from my HTC One using Tapatalk 2
clninja said:
Att and tmobile share imei lists.
Take that text string to tmobile. If the number that Texted you about the se is the number on his account. They can cross reference your phones imei to his number and use those texts as proof of purchase and help you.
I work at a store and if you came to me with this info I would unblock it for you....just sayin
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
You would also get fired for doing something stupid like that. You need to read up on the process of unblocking phones. Serious note, dont risk your job over something like this. Its not worth it, plus that phone is property of asurion once its reported stolen.
Do this!!!!
*Try to contact seller and get your money back
*Contact authorities and have them file a report and maybe and insurance fraud case.
*Dont waste your time anymore trying to contact tmobile. They will not unblock it. That phone belongs to asurion due to them paying for it. I would also recommend calling them 1-866-268-7221 Maybe they can assist you with something.
Good luck and hope you get your money back.
deviusdragger said:
You would also get fired for doing something stupid like that. You need to read up on the process of unblocking phones. Serious note, dont risk your job over something like this. Its not worth it, plus that phone is property of asurion once its reported stolen.
Do this!!!!
*Try to contact seller and get your money back
*Contact authorities and have them file a report and maybe and insurance fraud case.
*Dont waste your time anymore trying to contact tmobile. They will not unblock it. That phone belongs to asurion due to them paying for it. I would also recommend calling them 1-866-268-7221 Maybe they can assist you with something.
Good luck and hope you get your money back.
Click to expand...
Click to collapse
Actually I wouldn't be risking my job at all and there is a very strong possibility it would get unlocked. in circumstances such as this a rep can approach his manager with it and the store manager has the ability to call customer care and request the unblock. I would not be unblocking it myself
Sent from my HTC One using Tapatalk 2
jones75534 said:
So, a week ago I bought an HTC One from craigslist. We met at a T-Mobile store so that they could verify the phone was clean and able to be activated. They said everything was clean and safe to buy. Phone was working great for a week and then out of nowhere earlier today all the data and cellular service just turns off completely. I try turning it off & on several times, toggling airplane mode off/on, etc. etc. Finally I go in to a T-mobile store. After 30 minutes of turning it off & on, changing the SIM, calling corporate, etc. eventually they tell me that the phone was reported lost earlier today and is now blocked.
They tell me there is nothing they can do.... am I really just out the $450 now? Is there anything I can do??? What's the point of them verifying or checking anything if this can still be done? Any help or suggestions please!?!?
Click to expand...
Click to collapse
Well there is your lesson learned, Don't buy phones from Craigslist! I actually in the past had that happen but on a iPhone 4S and well it actually got blocked 3 days later and AT&T said it was reported stolen. So From there on I either buy my phones on ebay or just do some AT&T loopholes to get a brand new HTC One which I did and pay the new activation price for it
clninja said:
Att and tmobile share imei lists.
Take that text string to tmobile. If the number that Texted you about the se is the number on his account. They can cross reference your phones imei to his number and use those texts as proof of purchase and help you.
I work at a store and if you came to me with this info I would unblock it for you....just sayin
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Thank you that is encouraging. Might try this if the unblock doesn't work that the rep requested.
deviusdragger said:
You would also get fired for doing something stupid like that. You need to read up on the process of unblocking phones. Serious note, dont risk your job over something like this. Its not worth it, plus that phone is property of asurion once its reported stolen.
Do this!!!!
*Try to contact seller and get your money back
*Contact authorities and have them file a report and maybe and insurance fraud case.
*Dont waste your time anymore trying to contact tmobile. They will not unblock it. That phone belongs to asurion due to them paying for it. I would also recommend calling them 1-866-268-7221 Maybe they can assist you with something.
Good luck and hope you get your money back.
Click to expand...
Click to collapse
Thanks for the reply. Is that the number for Assurion? The store manager yesterday called them too and they were completely useless and just said to talk to T-mobile.
Vicpdx18 said:
Well there is your lesson learned, Don't buy phones from Craigslist! I actually in the past had that happen but on a iPhone 4S and well it actually got blocked 3 days later and AT&T said it was reported stolen. So From there on I either buy my phones on ebay or just do some AT&T loopholes to get a brand new HTC One which I did and pay the new activation price for it
Click to expand...
Click to collapse
Is eBay safer than craigslist? How did you get the new phone from Att?
Sent from my HTC One using xda app-developers app
Why not learn a lesson from it and sell it to get the most of it ? Thats what i did in past
You can sell it on eBay say it is blacklisted at least get some money back.
Buddy of mine lost his phone made a claim. Then found his phone the day he got the new phone he called asurion for instructions on what to do he sent his new phone back they received it and got his money back in about ten days total. But they never unblocked his current phone that he found again. Here we are almost three months later his phone is still blacklisted and did nothing wrong. Called Tmobile at least ten times they always say 48 hours and doesn't do anything so he just gave up its a paperweight.
Sent from my HTC One using xda app-developers app
So I went over to Ebay and I see there is an HTC One with a T-mobile blacklisted IMEI with over 40 bids selling for over $400... this is very encouraging. Only difference is that one is Unlocked and the seller said he already verified it does work with AT&T with some minor APN changes. Does this seem legit? If so, what is the best/cheapest/most reliable way for me to unlock my phone? I did research this, but it sounds like many online sites charge a pretty good fee for this and don't have the best reputation. Also, most recommended having your carrier do it, which I'm sure is not an option in my case..... Appreciate the support!
jones75534 said:
So I went over to Ebay and I see there is an HTC One with a T-mobile blacklisted IMEI with over 40 bids selling for over $400... this is very encouraging. Only difference is that one is Unlocked and the seller said he already verified it does work with AT&T with some minor APN changes. Does this seem legit? If so, what is the best/cheapest/most reliable way for me to unlock my phone? I did research this, but it sounds like many online sites charge a pretty good fee for this and don't have the best reputation. Also, most recommended having your carrier do it, which I'm sure is not an option in my case..... Appreciate the support!
Click to expand...
Click to collapse
I wont suggest you listing it as a phone working on at&t because this phone would not work in usa after a certain period(when tmobile UPDATES their blacklist with other networks) , if the ebay seller advises as such he would face the consequences . Payments are mostly done through paypal and they give a 45 day window for the buyer to claim the phone as not described . That would put you again in the same situation you are today in . You not just sell it for parts ? Get your money out of this sh*t and get yourself a new phone?
Just my 2cent !
@jones75534 sorry to tell u but most unlocking service wont unlock your phone . It is blacklisted in all the database
This might sound like a broken record with ebay/craigslist scams, you can add me to the list.
I'm going to keep it short and to the point.
- I'm a T-Mobile user, purchased an AT&T Phone (LG Optimus G) on Craigslist , which i then unlocked via ebay code.
- a couple weeks of use the phone was reported stolen, blacklisted.
> On the day of purchase I saved the craigslist ad on the computer, which contained the seller's number, and it had the date as well.
What should i do?
- Contact the seller?
- Contact AT&T Insurance Company?
- Sell it on Ebay, is it illegal?
Would greatly appreciate any help or info as I am stranded without a phone, so the sooner the better, thank you.
sasoq said:
This might sound like a broken record with ebay/craigslist scams, you can add me to the list.
I'm going to keep it short and to the point.
- I'm a T-Mobile user, purchased an AT&T Phone (LG Optimus G) on Craigslist , which i then unlocked via ebay code.
- a couple weeks of use the phone was reported stolen, blacklisted.
> On the day of purchase I saved the craigslist ad on the computer, which contained the seller's number, and it had the date as well.
What should i do?
- Contact the seller?
- Contact AT&T Insurance Company?
- Sell it on Ebay, is it illegal?
Would greatly appreciate any help or info as I am stranded without a phone, so the sooner the better, thank you.
Click to expand...
Click to collapse
If I can put my 2 cents in, I believe I have a unique perspective on this since I'm an international buyer-
You can easily list this phone on ebay as BAD IMEI, since this phone is unlocked it can be used on any GSM carrier in the world except AT&T and T-mobile (who share blacklists), which to most people who live outside of the US like me is completely fine- who cares about AT&T honestly lol. So just list it as BAD IMEI on AT&T but unlocked for international carriers, and you'll be able to sell it for like 10-20 bucks less than a regular device easy.
sasoq said:
This might sound like a broken record with ebay/craigslist scams, you can add me to the list.
I'm going to keep it short and to the point.
- I'm a T-Mobile user, purchased an AT&T Phone (LG Optimus G) on Craigslist , which i then unlocked via ebay code.
- a couple weeks of use the phone was reported stolen, blacklisted.
> On the day of purchase I saved the craigslist ad on the computer, which contained the seller's number, and it had the date as well.
What should i do?
- Contact the seller?
- Contact AT&T Insurance Company?
- Sell it on Ebay, is it illegal?
Would greatly appreciate any help or info as I am stranded without a phone, so the sooner the better, thank you.
Click to expand...
Click to collapse
Or you could find out who's phone it actually is, and turn it into AT&T and contact the local authorities. Get the dude arrested and return the phone to its owner who's probably heartbroken without their LGOG.
In the process get your money back from the dude, he'll have to do crap court anyway they'll add that to his charges and square you away.
You're basically summed up into two probabilities, he either;
A) Stole the phone, and sold it to you. In which case you are now the receiver of stolen property, and now you're going to break the same law and sell it, again. Comical.
B) He owned the phone, and reported it stolen after selling it, thus he's probably committing some pathetic small version of insurance fraud, of which I'm sure AT&T would love to know. In this case I'm almost positive AT&T will let you keep the phone and they'll remove the blacklist since after the fact.
Bonus round: You could just call AT&T / their insurance, and tell them you have the phone, the situation you're in, and present the evidence you kept.
Just think, worst case scenario someone could effectively do the exact same thing and use your ebay ad as proof they purchased the phone not knowingly that it was stolen, and then YOU have to deal with the legality of selling stolen property. The world is retarded, have fun
[r.]GimP said:
Or you could find out who's phone it actually is, and turn it into AT&T and contact the local authorities. Get the dude arrested and return the phone to its owner who's probably heartbroken without their LGOG.
In the process get your money back from the dude, he'll have to do crap court anyway they'll add that to his charges and square you away.
You're basically summed up into two probabilities, he either;
A) Stole the phone, and sold it to you. In which case you are now the receiver of stolen property, and now you're going to break the same law and sell it, again. Comical.
B) He owned the phone, and reported it stolen after selling it, thus he's probably committing some pathetic small version of insurance fraud, of which I'm sure AT&T would love to know. In this case I'm almost positive AT&T will let you keep the phone and they'll remove the blacklist since after the fact.
Bonus round: You could just call AT&T / their insurance, and tell them you have the phone, the situation you're in, and present the evidence you kept.
Just think, worst case scenario someone could effectively do the exact same thing and use your ebay ad as proof they purchased the phone not knowingly that it was stolen, and then YOU have to deal with the legality of selling stolen property. The world is retarded, have fun
Click to expand...
Click to collapse
I am wondering if there may be a third scenario.
C) the person that sold the phone neither stole the phone or reported it stolen, but didn't fulfill his contract and AT&T had it blacklisted.
adfurgerson said:
I am wondering if there may be a third scenario.
C) the person that sold the phone neither stole the phone or reported it stolen, but didn't fulfill his contract and AT&T had it blacklisted.
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Click to collapse
Touche' I'd call AT&T for sure, especially if I was using it and it cut off
[r.]GimP said:
Touche' I'd call AT&T for sure, especially if I was using it and it cut off
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Click to collapse
+ I thought the phone number on the ad would be a real number turned out it's not, i think it's a google voice number because I called and heard "could not complete your call please try again.." associated with google voice, dialed *70 plus the number and got through two rings and a end call. Does anyone know how i can find out the real number on google voice?
Idk if i should contact at&t wouldn't they want to take the phone, since it was reported stolen? Meanwhile I have the phone, Is there any way i can still use the phone with a blacklisted imei. I know I've seen some cases where Roms can give a phone a different Imei. Thanks guys for the responses
This thread is a little dated but just for clarity, a device won't be blacklisted due to breach of contract. A device is only added to the blacklist if it's reported lost or stolen.
As an aside, calling the carrier won't change the situation much. They don't want the device back and certainly aren't removing it from the blacklist.
Sent from my LG-E970 using xda app-developers app
Yeah op is likely the victim of insurance fraud.
Sent from my LG Optimus G using XDA Premium 4 mobile app
Anyone know why that might be other than buyer misreading a number? What is the first thing I should investigate here? Thanks
Sent from my HTC One_M8
I just realized that I don't have imei number and that they could swap my good one out for a bad one and send it back to me no? Is that a scam people do or is that a silly idea? Shouldn't T-Mobile be able to provide it to me even with it being on an old phone?
Sent from my HTC One_M8
How did you sell it? Like through swappa, ebay, craigslist? Did you include the original box with it? Compare the ESN/IMEI with what's on the box. As well as compare it to whats underneath the battery. He could swap it with another phone that isn't the one you gave them. But its pretty easy to tell. I really don't know the full situation so i can't give you a very thought out opinion about the scenario.
juntjoo said:
I just realized that I don't have imei number
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I can't imagine not making a note of the IMEI before selling a phone. But anyway, do you have a backup from the phone? A good backup will contain the serial number and IMEI. Otherwise the original receipt. Or ask your carrier to check their records.
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Buyer hasn't got back to me. Hopefully they've figured it out.
Sent from my HTC One_M8
I sold my TMO S5 that I had unlocked and I was using on ATT to someone on Swappa, they guy never closed the sale and after having the device for over a month he sends me a message over swappa stating that the device was reported stolen, and now he doesn't have signal. I talked to the person I bought it from (A store around here) and he was like I sold you that new it cant be reported stolen, long story short today I received the S5 back after I had to refund the guy his 510.00 and the store I bought it from is waiting for the phone and he said if he has to replace it he will do what ever he can to work with me.,
I think its bull and I honestly believe that the guy who bought it for me just put insurance via TMO and then reported it lost or stolen and now he got back his 510.00 and he only had to pay a deductible to get a S5. Seem like a great deal for him. No matter how much I tried to contact the guy asking him to close the sale he never ever replied.
Sorry about the post was kinda venting out a little.
Hope you can solve your issue.
IcOpRo said:
I sold my TMO S5 that I had unlocked and I was using on ATT to someone on Swappa, they guy never closed the sale and after having the device for over a month he sends me a message over swappa stating that the device was reported stolen, and now he doesn't have signal. I talked to the person I bought it from (A store around here) and he was like I sold you that new it cant be reported stolen, long story short today I received the S5 back after I had to refund the guy his 510.00 and the store I bought it from is waiting for the phone and he said if he has to replace it he will do what ever he can to work with me.,
I think its bull and I honestly believe that the guy who bought it for me just put insurance via TMO and then reported it lost or stolen and now he got back his 510.00 and he only had to pay a deductible to get a S5. Seem like a great deal for him. No matter how much I tried to contact the guy asking him to close the sale he never ever replied.
Sorry about the post was kinda venting out a little.
Hope you can solve your issue.
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Why did you refund his money if he never closed out the sale within a month?
Sent from my SM-G900T using XDA Premium 4 mobile app
IcOpRo said:
I sold my TMO S5 that I had unlocked and I was using on ATT to someone on Swappa, they guy never closed the sale and after having the device for over a month he sends me a message over swappa stating that the device was reported stolen, and now he doesn't have signal. I talked to the person I bought it from (A store around here) and he was like I sold you that new it cant be reported stolen, long story short today I received the S5 back after I had to refund the guy his 510.00 and the store I bought it from is waiting for the phone and he said if he has to replace it he will do what ever he can to work with me.,
I think its bull and I honestly believe that the guy who bought it for me just put insurance via TMO and then reported it lost or stolen and now he got back his 510.00 and he only had to pay a deductible to get a S5. Seem like a great deal for him. No matter how much I tried to contact the guy asking him to close the sale he never ever replied.
Sorry about the post was kinda venting out a little.
Hope you can solve your issue.
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Click to collapse
Last i remember, you can't put insurance on a phone that T-Mobile did not sell the person directly. You would have to buy from T-Mobile in order to get insurance added to the device.
If you got the device back, why not test it? Also, go to T-Mobile and show them the sale on Swappa. Personally, i think the guy you got the phone from is the one who reported it stolen. Hell, they themselves could have actually stolen it from the store.