I had my Gtablet for a week and after the update, it works fine. Today, when I power up the tablet, the screen just went blank (white screen). I am a novice thus I did not mod the tablet. What happens? I hate to return the tablet since I was starting to enjoy it. PLease advise.
You might try to reload a working firmware. If you have clockworkmod, and a saved image, restore it and see what happens, perhaps a driver got corrupt somehow. If that does not work, it may very well be hardware failure. Take it back to Sears a white screen is just that. Not useable.
Thanks. Guess I need to run over to sears again for another exchange.......This was my second one. The first one just doesn't boot up and this one was working fine until now.
I am having this white screen of death issue. I'm hoping that getting the battery completely drained will reset something and allow me to see the birds again...never thought I'd be wanting to see those birds, but here I am.
Has anyone ever had the blank white screen of death and gotten their gtab to work again?
damn it, same thing just happened to me. I left it unused for 2 weeks, now I turn it on and white screen! not nice
Bump for the sake of my gtab? anyone??
Sent from my PC36100 using Tapatalk
and bump again? anyone?
White screen follow-up
I believe that this "white screen" is the equivalent of when you see a "No Signal" notification on your HDTV. I'm pretty sure that the tablet is running fine, it's just not outputting video to the LCD. I didn't have a dock to do video out to verify this, but I am fairly certain that's what was happening here.
I had to RMA mine. If anyone has other results/info, please let me know.
The first gtab I bought when it started had a white screen that you could hardly see anything and it blinked. I took it back to office depot and got a new one.
Follow-up White Screen (more info), using HDMI output
Have the same problem with my second GTablet. However, I bought an external dock that has an HDMI output for the GTablet. With the working GTablet, when I plug it into my television, the television mirrors the output of the screen perfectly. With the white-screen tablet, only the television shows something. As I am a basic hardware guy, I guess there are two reasons for this:
1. The flex cable between the display and the computer is loose/broken.
2. Something in the electronics is wrong.
I have received an RMA number for this problem from Viewsonic, although they may just look at it and send it back to me. Any other experiments that people want me to try while I can still see on the external?
Otherwise, I'm just gonna send it to Viewsonic in a couple of days and wait 15-20 business days.
G Tablet White Screen
I have had this lately too. Once in a while when i turn my Gtab on the screen is white. When it first happened, i assumed it was bricked. I tried doing a update.zip back to stock...nothing...just white screen. Then when i was in the process of doing the update.zip flash again, i bumped the bottom, right corner of the tab on my desk and the screen all of a sudden when back to normal, showing the home screen. Now, if it does this white screen business, a simple tap on the right side usually brings it back to normal. I would also assume this is a loose connection of some sort. Anyone cracked the gtab open and been able to find where the screen connection is located? I bought my gtab Jan 14 2011 so it is out of the return window to Sears, and i haven't called Viewsonic for assistance yet as i fear i won't get very far with them. Any help is greatly appreciated!
Triple Love Tap Fix on Bottom Right Corner for White Screen Fix ... Back to Normal
After reading the last post, I tried a triple love tap on the bottom right corner on a white-screened g-Tablet, and voila. It's working again. The Internet is a grand thing. This love-tap thing is clearly undocumented Viewsonic security feature.
As for reference, I did break it open and tried to figure out where the flex cable went, but it's a pretty tight SoC design and when I removed the cover, the connection seemed to be sandwiched between the motherboard and the touchscreen itself. Not wanting to remove the 5 various cables and 3-4 various buttons floating around, I gave up at this point.
If I have to periodically do a love-tap, well so be it. At least, I'm not spending $600 for Motorola Xoom. Thus is the fate of cheap bastards like myself who like to play Fruit Ninja on the cheap.
I can't believe this worked!! "Love Tap" to the right corner brought my white screen back as well.
Bump really works, thanx!
i can't believe the bump worked. I took it apart and looked inside at every connection. I was about to throw it away and then i found this post. I did the bump and it's back to normal.
Another "love bump" success!
Just had it happen to mine this morning -- blank white screen. I did a love bump as suggested, and the screen is back! Definitely sounds like a connection issue, but I don't recall bumping it before it blanked out. I'll just keep fingers crossed that it doesn't happen again.
BTW, for anyone else who needs to do this -- it's definitely a "bump" compared to a "tap". I had to give it enough oomph that I could have craked a walnut with my palm under the same force. Not a "whack" but a "bump" compared to "tap"
WTF WITH VIEWSONIC/USMERCHANTS! I Live in Mexico, I sent (paid..) my tablet to the US for warranty (white screen, the tapping doesnt seem to work with me..) they recieved it, send it back to a friend in the US and he sent it back to mexico (PAID AGAIN).
Just recieved my gtablet, turn on, white screen, nice they didnt even touch the friggin thing!
WHAT THE F...
Ok, bumping this thread again, and letting you know.
Since I was pissed, I opened up my gtablet! Well to letting you know, the CONNECTOR that goes FROM the motherboard to the LCD...was completely loose and not completely connected. This has to be a factory fault, since well, its almost impossible for it to disconnect! Anyway, My tablet is working just fine now, (after 4 months ¬¬)....I will try to get my shipping money back from US Merchants, bastards.
RAWR!
[REQUEST] A permanent solution than periodic love "tap/bumps"
Can you post a picture of the connector? I broke open my tablet before, but I was unable to locate this loose connection. Although I find the current solution very amusing/charming , I would like to have a permanent solution on this thread.
For long term care of the tablet, I've had to do this solution about once every 2-3 months on my 6 year old son's tablet. He had the tablet with the original problem and he may occasionally drop/jostle the thing more than I. So, for the lifetime of this product, the love tap/bump may be an acceptable solution. However, it is clearly a loose connection problem, and more information on your solution would be very helpful to the community.
pmcnano said:
Ok, bumping this thread again, and letting you know.
Since I was pissed, I opened up my gtablet! Well to letting you know, the CONNECTOR that goes FROM the motherboard to the LCD...was completely loose and not completely connected. This has to be a factory fault, since well, its almost impossible for it to disconnect! Anyway, My tablet is working just fine now, (after 4 months ¬¬)....I will try to get my shipping money back from US Merchants, bastards.
RAWR!
Click to expand...
Click to collapse
My solution to the white screen!
I though how stupid I was since I didnt took pictures, but let me explain.
Using the hardware breakdown pics.
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"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
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I draw a Red Square in the "affected part".
In the top of the square is one end of the cable, in my case this was correct. The other end is underneath the motherboard, so you have to take out all the screws for the motherboard to check the other end, this was completely off.
I dont know if this will help everybody, because I gotta say for myself, the bumping in the bottom right didnt worked for me, not even once and I SMASHED the thing really hard!
Cheers
Paul
edit:
BTW, US MERCHANTS warranty told me someone screwed up on their side, I should have gotten a new tablet ¬¬. Anyways, I'm trying to make a deal with them, since I paid like 50 dls for shipment (I live in Mexico..) and they didnt do anything. Will let you know maybe I get a free dock!!!
Related
For the past day or two my phone has been enabling car mode.
I haven't made any major updates in a while either. What is really pissing me off is that it's disabling any sound coming from the phone and it is closing some apps instantly. It is happening whether my phone is plugged in or not, and if i want to use the phone for storage over usb and car mode decides to activate the computer claims it has been disconnected though the phone says it's still charging.
Is there any way to get rid of it? I don't have a car, or any sort of dock for the phone. I really have no use for whatever it was meant to do and I'd really like it gone...
Any ideas/suggestions?
I never had a problem with car mode activating at random, however I hate car mode and the Google car app with a burning passion, so what I did is...
- Uninstalled the Google Car Home app via Titanium Backup
- Downloaded (and subsequently purchased) the app NoDock. NoDock prevents your phone from going into car mode altogether, and its saved me a lot of frustration. I think its $1.99, but don't quote me. There's a trial you can get first for 7 days, I'd recommend that.
That;s obviously a road requiring you pay to fix the problem (and it might not even...) However, if your phone is acting abnormal for no reason, ie you haven't neglected it or played soccer with it, then vzw should replace it... But I have no experience with that, so that's all I've got for ya, sorry! Best of luck.
I looked for the trial version ad it doesn't seem to be out there anymore... The full version still advertises it as to use the trial before buying, but I can't seem to find it...
At this point the phone isn't making any progress charging and it is continuously connecting/disconnecting from the computer...
If it doesn't start working might have to un-root and bring it in >.>
my tbolt lately as well activates car mode when i am in the car but i hate it and want it dead... it happened after installing gingeritis.... but it also did it on das bamf gb... i refuse to give up my gb so i will execute the app!!
studiorat said:
my tbolt lately as well activates car mode when i am in the car but i hate it and want it dead... it happened after installing gingeritis.... but it also did it on das bamf gb... i refuse to give up my gb so i will execute the app!!
Click to expand...
Click to collapse
Well, deleting Google's Car Home app will prevent that from launching, however, the Thunderbolt itself has a "car mode" that it will enable when the dock trigger is activated. So, unfortunately, simply deleting the Car Home app might not solve your entire problem, but its worth a shot nonetheless. Also, I'm not sure that NoDock will work with a GB-based ROM, but that, too, is worth giving a try!
bobz1993 said:
I looked for the trial version ad it doesn't seem to be out there anymore... The full version still advertises it as to use the trial before buying, but I can't seem to find it...
At this point the phone isn't making any progress charging and it is continuously connecting/disconnecting from the computer...
If it doesn't start working might have to un-root and bring it in >.>
Click to expand...
Click to collapse
In all honesty, if its not even charging anymore, un-root, wipe, and nand that puppy and send 'er in. I know that the TB is unique in that it doesn't use a magnet to activate Car Mode like previous HTC phones, but instead it uses (to my knowledge) a short in the USB slot to decide whether the phone is docked or not. So problems with USB mounting, charging, docking when not docked, etc. would seem to indicate that you have some sort of problem with the port itself. That's just a shot in the dark, but man, I'd have sent that in yesterday
And as for NoDock, I just looked, and I can't find the trial either
To some extent it is still working. It isn't getting any charge, but if I unplug the phone it turns off almost instantly. Seems like it will be hell to move the stock stuff over to the phone to flash it, but looks like that's what its come to... Guess I'm bringing it in tomorrow...
bobz1993 said:
To some extent it is still working. It isn't getting any charge, but if I unplug the phone it turns off almost instantly. Seems like it will be hell to move the stock stuff over to the phone to flash it, but looks like that's what its come to... Guess I'm bringing it in tomorrow...
Click to expand...
Click to collapse
If you have a friend with a smartphone or even any kind of bluetooth-capable storage device, you could send the files to yourself via BT... It may not be the fastest, but it might save you some major frustration. But yeah dude, that sounds straight messed up. Best of luck.
I just put the sd card into my laptop to transfer. Back on stock (feels soo different...) No more car mode... But the phone still isn't charging... Until I can bring it in I guess I'll make the phone look like it isn't brand new again...
bobz1993 said:
I just put the sd card into my laptop to transfer. Back on stock (feels soo different...) No more car mode... But the phone still isn't charging... Until I can bring it in I guess I'll make the phone look like it isn't brand new again...
Click to expand...
Click to collapse
Either way, as far as I know, VZW checks for two things:
1) Obvious evidence of negligence and/or intentional damage
2) Something I don't remember that has nothing to do with root
So you should be in the clear, if anything just say you did a factory reset yourself to try to fix the problem
Well as it did when I rooted it, it recovered all of my apps w/o me having to do anything. So the phone already looks the way it did before excluding homescreen stuff and an empty inbox/contacts atm. And the most damage there is, is a small scratch where there was already an air bubble on my screen protector. If they would have ever made a case that fit the extended battery that probably wouldn't even be there =o
bobz1993 said:
Well as it did when I rooted it, it recovered all of my apps w/o me having to do anything. So the phone already looks the way it did before excluding homescreen stuff and an empty inbox/contacts atm. And the most damage there is, is a small scratch where there was already an air bubble on my screen protector. If they would have ever made a case that fit the extended battery that probably wouldn't even be there =o
Click to expand...
Click to collapse
Haha yeah I feel you on that one. I think the type of negligence they look for is more like a mangled looking device with the customer claiming innocence. You should be fine in my opinion.
hmm... just woke up, about to bring in the phone, which did manage to charge overnight. noticed i still have a rotating rosie and it looks like i'm still undervolted as my kernel was doing earlier. well neither highly noticable as bad things... and car mode did come back today so, i'll be bringing it in now...
Go for it bro, I really doubt they'll check for little stuff like that, especially considering the bigger issue of car mode and your charging problems. Good luck though!
Sent from my ADR6400L using XDA Premium App
never herd of this before
Unable to get out today, so I've been looking into other options for now.
This seems to be what it's used for though I've never been given these options when the phone goes into car mode. The icon shows up in the notification bar identical to the picture.
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"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
On the VZW site these are their solutions. (none worked for me being there is no water damage and the port looks fine from what i can see, still gonna have to bring it in...)
Maybe this can help someoneelse if anyone runs into this problem or bring more options to try to help me fix it.
From what I can see, the first picture is of HTC's car home application, as opposed to Google's. When your phone enters car mode, the default action is to launch one if those applications, unless you've manually removed them. The fact that your phone enters car mode but launches nothing is abnormal in and of itself, not to mention the fact that it shouldn't be activating car mode in the first place.
Sent from my Mecha using XDA Premium App
I did manage to make it to the vzw store and they were surprised to see car mode on the phone at all. The lady at the store took out the battery, restarted the phone and concluded that I would get a replacement after the bill that was just paid like yesterday clears with them.
Good! Hopefully all goes well and you'll have a functional device soon
Sent from my Mecha using XDA Premium App
My tablet will not boot any farther than the Viewsonic Birds screen. At first I thought this has to be a software-related issue. That being said, I've tried every single possible combination using nvflash to no avail. Today i decided to take a closer look into my tab and noticed on the docking station connector connecting to the system board, one of the wires were clipped. Now because of its position (fifth wire from the left) I at first assumed it came that way (not sure why I thought that but yeah...). Once I found a high-def picture of the tab's system board untouched I realized this was not the case and I somehow clipped it upon taking the tablet apart. I attached a picture of the one I found with a red arrow pointing to the wire in question here.
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Does anyone know what exactly this wire is responsible for?
Is it possible that this wire being cut is causing my tablet to get stuck at "The Birds" screen?
Also, has anyone had any luck with getting their hands on any schematics or wiring diagrams of the gtab?
Has anyone done something similar to this, and how were you able to rejoin the cut wires (with them being such a small gauge)?
If this wire is the culprit (which I'm praying is the case, so I atleast know the problem), my best guess is because upon boot-up the OS goes through its checklist and once reaching the docking station connection, this wire being cut halts the boot-up process hindering me to go any further. That sound like an accurate assessment? I'm just trying to understand the issue as best I can.
Any insight would be greatly appreciated, Thanks!
I really don't see that as being an issue.
When did you open the tab up? Before or after boot issues?
Have you hit the internal reset button?
Have you double checked your nvflash files and stock image to make sure they are correct for your system/Gtablet?
Mantara said:
I really don't see that as being an issue.
When did you open the tab up? Before or after boot issues?
Click to expand...
Click to collapse
Both, first time I opened it everything went smooth and started right up after back together. Second time was so I could put a dab of MX4 thermal compound on the tegra2 chipset, and ONLY on the chip; none on the board. After back together, it turns on but freezes at 'the birds'. During this whole thing, I had BoS 5.2a loaded.
Mantara said:
Have you hit the internal reset button?
Click to expand...
Click to collapse
Since this started, only every time Ive tried anything related to formatting (format all.zip), or nvflashing.
Mantara said:
Have you double checked your nvflash files and stock image to make sure they are correct for your system/Gtablet?
Click to expand...
Click to collapse
I have tried flashing back to bekit's stock (pre 4349, how mine came) and stock 4349 1.2 (since I was on a 1.2 BL at the time). Between every flash, I've hit the hard reset, ran the FORMAT ALL.zip, then preceded to nvflash.
Its also hard for me to believe this is somehow a hardware issue. Seems to me if it was, the tablet simply wouldnt turn on or I atleast wouldnt get a picture. One interesting thing roebeet brought to my attention was that eventhough it freezes at the birds screen, the little black bar along the bottom still pops up meaning the kernel is even being recognized, then it freezes. It would be nice if I could know the order precedence when this tablet is turned, as in the checklist the soft/hardware go through. Maybe that could help with narrowing this problem.
Anything else you can think of, please let me know cuz I'm almost at wits end.
Dueces99 said:
Its also hard for me to believe this is somehow a hardware issue. Seems to me if it was, the tablet simply wouldnt turn on or I atleast wouldnt get a picture.
Click to expand...
Click to collapse
Actually, weird things tend to happen in regard to hardware issues.
I had a laptop that I dropped from 3 foot up. Drag and drop function stopped working. Half my keyboard stopped working, but only for certain programs. Some boots resulted in the taskbar not registering until I control alt delete to bring up the task manager window. At first, I really thought these were all software issues. But after reinstalling windows for 3 times the same damn things kept happening.
So, yeah, hardware issues do result in weird software issues. It's like hitting yourself on the head with a hammer. It's a hardware issue, but you might end up a little cukoo afterwards.
goodintentions said:
Actually, weird things tend to happen in regard to hardware issues.
I had a laptop that I dropped from 3 foot up. Drag and drop function stopped working. Half my keyboard stopped working, but only for certain programs. Some boots resulted in the taskbar not registering until I control alt delete to bring up the task manager window. At first, I really thought these were all software issues. But after reinstalling windows for 3 times the same damn things kept happening.
So, yeah, hardware issues do result in weird software issues. It's like hitting yourself on the head with a hammer. It's a hardware issue, but you might end up a little cukoo afterwards.
Click to expand...
Click to collapse
Yeah, hardware issues like that I'm accustomed to having 15+ years experienced working on/building oem/aftermarket systems and being a pc technician by day. But this issue is getting harder to believe it is hardware since A)The wire accidently cut belongs to the docking port and B)The symptoms its exhibiting are the exact same symptoms I've experienced with my tab in the past before opening it at all. But with that being said, I dont know what else I can try on a software level.
One thing I thought of last night that I'll try sometime today is just trying to install bekit's stock 1.1 ROM from my external sd. Read somewhere that the internal sd has gone bad on some gtabs. Dont know if this will work since nvflash seems to flash properly, it just doesnt reboot and I dont know what else to do at this point. Thanks for your input though.
I bought my HTC Flyer few months back. It works really well for me.
However, unfortunate things happen. I was restarting my Flyer when suddenly the power went off, screen blank. I held the power button, 2nd attempt with the volume up button; no go. I put it on charge, the LED did not turn on charging. I realised that when i held the power button for 10 secs, short red blink observed, but nothin happens.
I read bout how other HTC smartphones having the same problem. but they manage to restart it by pulling the battery off and put it on again. In flyer case, there's no way to do that, since the battery is well cased in Flyer.
anyone have the same problem? and solve it? appreciate your help guys. thanks.
btw, I love My Flyer.. huhu
hmm do you have adb setup? if so, try plugging the flyer into the computer, then type in "adb reboot" and see if that will turn it on. this happened to me on my phone once and doing that turned it back on
Gumby63 said:
hmm do you have adb setup? if so, try plugging the flyer into the computer, then type in "adb reboot" and see if that will turn it on. this happened to me on my phone once and doing that turned it back on
Click to expand...
Click to collapse
Hi Gumby63,
Thanks for the response. I'd just downloaded the adb. will let you know if it works.. Thanks.
Hi Gumby63,
Its not working. it does not detect my device. I guess this must be an hardware issue..
are you positive you have adb setup correctly? that could be the problem but if it's not, i'm not sure what else there is you can try. maybe contact htc and see if they will repair it?
onemsgreceived said:
anyone have the same problem? and solve it? appreciate your help guys. thanks.
btw, I love My Flyer.. huhu
Click to expand...
Click to collapse
had the same problem last week! plug your Flyer into computer, and hold power button down and vol down for at least 15 seconds...this works for me! I hope it helps.
Had same problem yesterday,just pluq into pc and after 10 minutes works again.
chasosa said:
Had same problem yesterday,just pluq into pc and after 10 minutes works again.
Click to expand...
Click to collapse
my happened today, and all the method mentioned in this thread does not work for me .. anyone got other solution for me ....
onemessagereceied : have u solved your problem ? and how ?
apollo2008 said:
my happened today, and all the method mentioned in this thread does not work for me .. anyone got other solution for me ....
onemessagereceied : have u solved your problem ? and how ?
Click to expand...
Click to collapse
I have the same problem bought a few month ago and now the light does not go on and the flyer does not charge the battery Please help
Have you tried a different charger or leaving the Flyer connected to a USB port on the computer for a couple hours to charge it? If the battery is not charging and its below 10% it will not turn on.
I have the same problem, I can't turn my flyer on into bootloader.
The thing I did: tried downloading the official HTC upgrade from GB to Honeycomb and install it... didn't work, it just restarted and I get the screen with a droid by an exclamationsign, so I simply restarted it and choose factory reset in bootloader, but I didn't come longer than the htc letters so I simply restarted it again to bootloader and it couldn't find any bootpictures suddenly.
Afterwards it turned itself off and now I can't get it turned on by any way.
When it charges, the LED-light only flashes amber.
I've asked HTC about it and they recommend that i send my flyer to repair at a HTC-workshop.
Is to get it repaired my only choice or have some other other choices about my problem?
BTW! It is pretty new so I still have warranty on it (won't endanger my warranty by any way)
Basically what has happened in your case is that the aborted upgrade has left you with a recovery that is incompatible with your hboot. Recovery is used to control charging of the flyer when it is powered off, as a result your flyer is not charging and your battery is discharged.
Some people have been able to get some charge into the flyer by leaving it plugged into the wall charger overnight and have been able to fix the problem by reinstalling the software, others have not.
If overnight charging doesn't allow you to power on to the bootloader then you will need to send it in for repair.
my flyer just give me a huge shock.
it shown that cannot charge, cannot turn on.
luckily im stubborn enuf, i tried to plug in the power adapter, then hold the power on button, after around 10 second, the red LED blink once, continue hold, after around 20 second the red LED stay on, & my flyer turn on!!
Thanks god i dont need to send it for RMA, i have so much personal data in it!
If you are not under warranty and/or willing to unhook the battery yourself it is actually pretty easy.
1. Take the back cover off that hides the microSD card and remove the two screws, one under a black sticker the other a red. (remember it will void your warranty)
2.You can now separate the casing, the volume rocker switch will be lose so don't lose it. You can use you fingernail, plastic butter knife or plastic pry bar that comes with screen replacement kits.
3. Unplug the battery for a few seconds and re plug.
Re install the same manner.
I can post a picture or two if needed.
Take the two screws on either side after you open the back top portion to access the microsd card.
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"lightbox_share": "Share",
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Next you can separate the unit from the back cover.
and remove the white battery connector.
This link here has a complete tear down if needed.
http://www.techrepublic.com/photos/cracking-open-the-htc-flyer/6256123?seq=19&tag=content;siu-container#photopaging
Whether or not that is a suitable course of action depends on the casue of the problem. If the battery is completely flat then unplugging it will not help.
I got an Evo View 4g for Christmas from an online retailer (DailySteals) that was selling them for $239. Bye-bye Kindle Fire. That was a no brainer.
But all of a sudden it stopped accepting charges from the wall charger. I tried using the USB cable but no help. I left it plugged in all night, no difference. I did the soft reset but it didn't help or make a difference. It's like it can't get a physical connection through the mini usb port on the device any more. It has a blinking orange light until it quits and the entire screen goes dark because the battery is so low.
I took it to the local Sprint store. BIG MISTAKE. Unless you bought it from them they will not even talk to you. That was a big waste of time. Next I called Sprint, another big waste of time. Without a 4G service plan, they don't want to talk to you either. WTF? Hmmm, not sure I want to go to Sprint anytime soon. T-Mobile here now.
I called HTC and they were very helpful. The technician walked me through a few things but nothing worked. They are sending me a box so it can be returned to the service center. WAY TO GO HTC! I'll let you all know how it turned out.
I have never personally returned hardware to HTC for repair, but all reviews that I have seen have given them excellent marks for repairs.
rwitmer said:
I got an Evo View 4g for Christmas from an online retailer (DailySteals) that was selling them for $239. Bye-bye Kindle Fire. That was a no brainer.
But all of a sudden it stopped accepting charges from the wall charger. I tried using the USB cable but no help. I left it plugged in all night, no difference. I did the soft reset but it didn't help or make a difference. It's like it can't get a physical connection through the mini usb port on the device any more. It has a blinking orange light until it quits and the entire screen goes dark because the battery is so low.
I took it to the local Sprint store. BIG MISTAKE. Unless you bought it from them they will not even talk to you. That was a big waste of time. Next I called Sprint, another big waste of time. Without a 4G service plan, they don't want to talk to you either. WTF? Hmmm, not sure I want to go to Sprint anytime soon. T-Mobile here now.
I called HTC and they were very helpful. The technician walked me through a few things but nothing worked. They are sending me a box so it can be returned to the service center. WAY TO GO HTC! I'll let you all know how it turned out.
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Click to collapse
In defense of Sprint, they don't manufacture the device nor did they sell it to you. I don't think the mere fact that it is able to be activated on their network gives them the responsibility to service it when you don't have a plan with them.
I am glad that HTC is standing up to their warrranty.
rwitmer said:
I took it to the local Sprint store. BIG MISTAKE. Unless you bought it from them they will not even talk to you. That was a big waste of time. Next I called Sprint, another big waste of time. Without a 4G service plan, they don't want to talk to you either. WTF? Hmmm, not sure I want to go to Sprint anytime soon. T-Mobile here now.
I called HTC and they were very helpful. The technician walked me through a few things but nothing worked. They are sending me a box so it can be returned to the service center. WAY TO GO HTC! I'll let you all know how it turned out.
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Click to collapse
Why would you expect Sprint to help you? You bought it from a third party retailer and it never had a Sprint contract attached to it. So at that point it's just an HTC product, nothing to do with Sprint.
This is a Sprint HTC Evo View 4G. So where Sprint's responsibility ends and HTC's begins is bit murky to me.
The delivery box has Sprint all over it. The printed users's guide has Sprint all over it. The device has the Sprint logo printed on it. When it booted it comes up with Sprint logos. It initially guides you through a Sprint registration.
So using it as a Wifi only tablet without a 4G service plan removes Sprint from the equation is questionable at best.
I've been facing scrambled screen/display off late. Occurred thrice past week when I was browsing in chrome and while watching videos on YouTube. It just occured after 10~15minutes of use. Never occurred while I was gaming. (Only play FIFA15 occasionally). I'm much worried as this may brick my device. No sure if my GPU is the real culprit. I'm running lollipopalooza 5.1.1 with no extra kernel. Have this issue only after I installed lollipopalooza. Should I flash stock and check the issue with google service center. Kindly help!
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Your nexus is defective, just return it to stock if you can & get another one. No point in trying temp fixes for a hardware defect, besides it's under warranty so HTC won't give you trouble. Another user had this problem & I think they returned theirs for another.
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Mine was doing this last week, reflashed factory image, did a factory reset as well and not done it since. Not convinced it's a hardware fault unless it starts doing it again after the wipe. Been 4 days without any issues, wouldn't go more than a few hours without getting it before.
http://forum.xda-developers.com/showthread.php?t=3067672
Hate to say it, but im convinced it is a hardware problem/failure. My N9 started doing it 6 months after I bought it.. N9 would freeze even with fully stock(factory reset) kernel/ROM, and even happens with tablet in safe mode.. The freeze/crash prerequisite conditions are:
1. Battery less than ~20-30%
2. Connect charger(may or may not cause/create the condition)
3. Browse the web on Chrome (or do some cpu /GPU intensive task to heat up the device)
I'm not 100% sure these will make your tablet freeze, but my tablet became progressively worse within a month of it beginning to happen, and freezes began after I started testing kernels and ROMs for a month or 2 (I ran the tablet stock for first 4 months without any issues)
HTC rma'd my device.. Claimed they changed the mainboard.. Been using for a month now, on custom kernel/rom, and device hasnt had a scrambled screen crash/freeze [knock on wood] !!!!
Sent from my Nexus 9 using XDA Free mobile app
oh joy, this looks identical to the "nvidia defect" (look it up) my new 2000$ laptop had several years ago that they refused to fix, where the gfx chip would literally fall off the board if it got too hot because they used tainted soldier and junk cooling setup. oh please I hope this is not the case again.
Sent from my Nexus 5 using Tapatalk
Just unplugged the power cord from the main board and plugged it back.
This is the exact guide and steps I followed https://www.ifixit.com/Guide/Nexus+9+Rear+Facing+Camera+Replacement/36892 (except step 3 and 5 which I skipped completely)
I have fixed 2 tablets.
NoLimits71 said:
Just unplugged the power cord from the main board and plugged it back.
This is the exact guide and steps I followed https://www.ifixit.com/Guide/Nexus+9+Rear+Facing+Camera+Replacement/36892 (except step 3 and 5 which I skipped completely)
I have fixed 2 tablets.
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Click to collapse
Looking for this exact issue with screen scramble and thankfully found this post despite age of the thread... So when you say you unpligged power coard from the main board, which steps do you mean in that ifixit guide? and you have any idea why this solved it?
I'm about to throw mine away. Google and HTC wouldn't fix mine being like 15 months old last time I checked. Got it at launch. I got sick of playing phone tag and complaining. It was a good tablet for the first year before it started overheating instantly at every use.
Greefus said:
I'm about to throw mine away. Google and HTC wouldn't fix mine being like 15 months old last time I checked. Got it at launch. I got sick of playing phone tag and complaining. It was a good tablet for the first year before it started overheating instantly at every use.
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Click to collapse
Yeah. This problem happened to my first N9, luckily I got a replacement from HTC. Now the screen in the replacement is going bad (discoloration, really bad light bleed). I was thinking of buying the HTC manufactured Pixel to replace my aging LGG2, but if the N9 is indicative of HTC build quality when working with/for Google, no thanks.
NoLimits71 said:
Just unplugged the power cord from the main board and plugged it back.
This is the exact guide and steps I followed https://www.ifixit.com/Guide/Nexus+9+Rear+Facing+Camera+Replacement/36892 (except step 3 and 5 which I skipped completely)
I have fixed 2 tablets.
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Click to collapse
Just wanted to say I had the exact same problem. Tried factory resets and everything I could think of and none of it worked. Gave this a try, popped the back off the nexus, disconnected and reconnected the battery cord and now everything appears to be fine. I've been taxing my battery, playing videos and games and ran it down to 40% with no crashes. Thanks! I never would've thought to try this and am still not sure what it fixed, but I'll take it!
NoLimits71 said:
Just unplugged the power cord from the main board and plugged it back.
This is the exact guide and steps I followed https://www.ifixit.com/Guide/Nexus+9+Rear+Facing+Camera+Replacement/36892 (except step 3 and 5 which I skipped completely)
I have fixed 2 tablets.
Click to expand...
Click to collapse
I did as what you've said and it worked. Thanks a lot. But today, which is 20 days later, this **** happen again. So I just repeat. Damn it, this is the reason why I don't give a **** on HTC-Made Pixels.
Figured i post here to say i had similar issue for a while now
Bought this tablet when it first came out... Wasn't too impressed but i already promised my n7 to a family member... Eventually got a shield tablet but never got rid of this one but use them both a fair amount
About a year ago the tablet really started to slow down a bunch, and i don't keep much on here, mostly just use it for netflix and YouTube
Occasionally a rom/kernel change or full wipe would fix it, but it always slowed down faster than anything else
Around 6 months ago (maybe don't remember when) i occasionally got a pure white screen or the scrambled screen and would have to hard reset
About a month or so ago i researched it, found out about the battery trick and did this, hasn't happened since. Not only this but tablet has become far more responsive (never been buttery smooth as one would think it should) like day one and has stayed this way
Even doing full wipes and new rom/kernel wouldn't make it as snappy
Also i noticed that one of the wires going into the harness was a bit loose so i snugged it in tight
TL;DR:
For those with the scrambled screen and those with slow response tablet - open up your tab and remove battery terminal, check the wires and contact points, reassemble
Now you should be golden
Disconnecting and reconnecting the battery worked for me.
Watching “How to Replace Your Google Nexus 9 Battery” on YouTube helped a lot.
Didn’t have a spudger. I tried a guitar pick, but my plastic putty knife came in most handy.
I agree with LC that it is probably a battery issue as the same thing happened to me a couple years ago. Reconnecting the battery was a temp fix but replacing the battery solved it.
Good luck finding a new battery as supply had dried up.
I tried to replace the cracked screen on my i545 and wound up messing up the lcd/digitizer. The phone boots and is recognized on the PC but the screen is black. Replacing the lcd would be $80 to $100...not worth it.
BUT...I was wondering if I found a broken S4 for maybe $40 or less (bad mother board, bad esn, etc...) that has a working screen, could I just swap out the guts of my phone to the other one? Would it have to be an i545, or would one from AT&T, Cricket, TMobile, Straight Talk work? I only need a working screen and believe what I want to do is feasible. Let me know if I'm off base or not.
Thanks for the feedback.
I did this with the galaxy avant with no issue. so yeah, you can just frankenstein it.
ninjasinabag said:
I did this with the galaxy avant with no issue. so yeah, you can just frankenstein it.
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Click to collapse
so long as its anouther i545 the i545 and i9500/9505 are differen't
IIRC some parts of the ATT/TMO versions work on the VZW mobo but the home button won't work. Also the motherboard on the i545V has a ever so slightly different shape than the i9500/505
Another thing you can try is find a local repair shop and offer to buy functioning but cracked S4 LCDs. There are no compatability problems between the i9500/i9505 screens and the VZW screens (source: my S4 is using an ATT screen).
This is going to be harder than I thought...everyone wants wayyyy toooo much for their old broken i545.
Found a dead I545 on ebay with a perfect screen for $40. Took a chance and offered $20 - he accepted. Yay! Put my motherboard in and it powered right up. So sweet and so easy! Having problems re-attaching the antenna cable but will get that done after work tonight. Most importantly, I don't have to use my cruddy, old LG F6 anymore. I didn't realize how SLOOOOWWW that thing is.
It's got me wondering though...which version of Android does the MDK bootloader run. Found a guy selling used motherboards supposedly running Android 4.2.2 - could be a cheap way to swap out for the elusive MDK bootloader.
Dang...new problem! Got the antenna connected and I can make and receive calls...I just can't hear the phone ring. The earpiece and microphone work but for some reason the speaker is not working. So i can't hear music, ringtones, or notifications. I've swapped in my original speaker that was working just fine but now that one fails too. WTF???
Any advice??? I refuse to sink any more money into this project. If I can't get sound I'll sell it for parts and buy something better that I can have more ROM flexibility.
Thanks.
Almost there. The speaker contacts were not making a clean connection. Another forum suggested taking the speaker off and prying the gold contacts on the USB connector up a bit. Did that and sound started working right away. Unfortunately, in my haste, I snapped the red antenna cable and lost my signal. Replacement cables are ordered for $3. So I'm into this rebuild for a total of $31 ($40 if you count the original screen I bought but didn't use since I ruined the LCD). So, for a little aggravation and $31 I get a nice working phone again. Doubt I'd get anything new for that price.
Keep updating us, OP! I'm pretty interested myself in what you're producing
ImpytheBiscuit said:
Keep updating us, OP! I'm pretty interested myself in what you're producing
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Click to collapse
Not sure if that's sarcastic or not
Anyway, got my new antenna cables installed and the phone works awesome! The whole process was actually easy but tedious. The actual process would have just been swapping motherboards but the speaker threw me for a loop (which was easily fixed).
No sarcasm at all! I'm trying to do something similar, but with the main board
I took the frame and display from my bricked I545 OF1 and put the main board from one with a broken display that was discarded. The results were outstanding.
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Rooted/Safe-strapped and ready for action!
ImpytheBiscuit said:
No sarcasm at all! I'm trying to do something similar, but with the main board
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Click to collapse
Basically all I really did was switch the mainboard as well. Before I started I thought there was more to it than that, but like bg260 wrote, simply swapping the mb from one to another is all that needs to be done. Since it was apart I swapped the usb/sound board because I didn't know any better at the time, and I thought it was related to my speaker/sound issue. Essentially, I did the same thing as bg260 with a bunch of extra (unneeded) steps.
mn1968 said:
Basically all I really did was switch the mainboard as well. Before I started I thought there was more to it than that, but like bg260 wrote, simply swapping the mb from one to another is all that needs to be done. Since it was apart I swapped the usb/sound board because I didn't know any better at the time, and I thought it was related to my speaker/sound issue. Essentially, I did the same thing as bg260 with a bunch of extra (unneeded) steps.
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Click to collapse
It has to be the same carrier though. A Sprint Mobo will not fit (completely) in a Verizon box. I've tried. Subtle differences that become huge when considering the limited space inside these devices.
Well, this was short lived. I was texting with a friend Saturday just fine. An hour later I checked my phone & could not swipe the screen open. The screen was totally unresponsive...couldn't answer calls, reboot the phone...nothing! The power button worked fine as did the capacitive buttons, and the screen displayed, but would not respond to any touch. Pulled the battery for a reboot - no love. Reset the phone - no dice. Odined back to stock - nada. IT'S DEAD!
That sucks! I had no functioning backup phone either so I bought a Moto G4. I was not going to sink anymore time or money into the S4, although I really liked it despite the unlockable bootloader. Marshmellow is going to take some getting used to.
Thanks to everyone here for all the help. Good luck to everyone.
mn1968 said:
Well, this was short lived. I was texting with a friend Saturday just fine. An hour later I checked my phone & could not swipe the screen open. The screen was totally unresponsive...couldn't answer calls, reboot the phone...nothing! The power button worked fine as did the capacitive buttons, and the screen displayed, but would not respond to any touch. Pulled the battery for a reboot - no love. Reset the phone - no dice. Odined back to stock - nada. IT'S DEAD!
That sucks! I had no functioning backup phone either so I bought a Moto G4. I was not going to sink anymore time or money into the S4, although I really liked it despite the unlockable bootloader. Marshmellow is going to take some getting used to.
Thanks to everyone here for all the help. Good luck to everyone.
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Click to collapse
Take it apart and recheck the digitazer connection. Don'r throw away your phone, worst case scenario you find a spare phone at thrift stores or flea markets.
Jalh said:
Take it apart and recheck the digitazer connection. Don'r throw away your phone, worst case scenario you find a spare phone at thrift stores or flea markets.
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Click to collapse
Already did that. I plan to keep it just in case I can find another cheap "for parts" S4 on ebay. If so, I'll have the S4 as a backup.
After sitting for a week powered off, I decided to turn on the S4 for giggles...AND IT'S WORKING NOW. Been on for 24+ hours and all touch response seems to be fine. Very weird. Now I'm not sure what to do with it. Not sure I can trust it to keep working?