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So here's my whole story.
I have a Droid Razr I got on 12-11 and it has ran fine, no reboots, no freezes, nothing. Last night I put the phone on the charger, as I always do when I sleep, I woke up this morning after about six hours sleep, called in to work, took the phone off the charger.
I then slept for another three hours because I was sick today. I woke up and my phone was dead...I tried to put it on the charger to see if that would work, but I didn't even get a charge light. I tried four outlets and three chargers, and nothing worked. I let it sit on the charger for a couple hours, just in case, but still nothing was showing any change. I then tried the manual reboot button combo, but nothing still.
Has anyone else had this problem? Because according to Verizon, they don't have a single report of anything going wrong with the battery on a Razr.
Any help would be appreciated!!
dadurf
Mine has gone completely dead twice now.
Got it back up by doing vol up and down simultaneously and power. Symptoms were same as you described.
Sent from my DROID RAZR using XDA App
See I tried that, and nothing happened...Maybe I should try again...Did you have the phone on or off the power when you did that?
Thank you for the reply!
dadurf
Nothing like that here. *xfingers* I have not had a single problem with my razr yet.
Hey there, I had this happen but after the first one which was powering down on it's own and having to manually turn it back on. The second one worked for a day and I was able to restore all my apps and contacts. The third day I went away on a holiday when I went to pick up the phone it was fully charged by the way. I had thought it'd gone to sleep but soon as I pushed the standby button, nothing. The phone had gone off on it's own, tried everything as you said and nothing worked. I'm on my third phone and hopefully this one is a charm and works not going to a fourth so fingers crossed.
Device: E10i
Firmware: MiniCM9(ICS I think)before, Then changed it into MiniCM10, before finally reverting into MiniCM7
Hi, I just got my E10i yesterday after it was confiscated by my mom. So I think it was left uncharged for around 2-3 months. so, of course, the first thing I did was to plug it up into a wall charger, and. went to school and I left it like that for around 5 hours? After I got home, I noticed it only started charging few minutes ago because the battery was still at red (like 1-10%)
After a few hours, I decided to finally turn it on. It was only like 5% charged. I reverted my phone into MiniCM7 from MiniCM10.. Well afterwards, I decided to jam in a few apps there in my phone since it was freshly wiped. Then I left my phone charging for a few minutes because I needed to get something. When I got back. The screen was fully black. No even LED lights if its charging or what. Then I thought the battery was just drained. (Opps, I forgot to mention, I forgot to wipe battery stats after installing new rom, but I think a fresh wipe did that already)/
Then, I went to sleep with the device still plugged into the AC adaptor. Then I woke up around 3AM (I went to sleep around 11PM) and to find it's still black. I tried doing a hard reset, turning it on. No response. Like a paperweight. Then, I wiggled the cable and tried changing sockets hoping that it's the problem. Then went back to sleep. I finally woke up today, at around 7AM. No luck. Still like that. Tried plugging it into the PC. etc. SEUS can't even detect it! Please I don't want to take it to the Service Center since it's a hundreds of miles away from here. Thanks a bunch!
EDIT: Tried, removing the battery and plugging it again. No luck,
Bump.. Something came across my mind. Do you think it's the rom? because From JellyBean, I downgraded to MiniCM7., Installed the nAa-kernel14 and installed the MiniCM7. I never saw if it was charging by the time I left it. Maybe that's why the battery was drained. Now, I have no luck, I tried different cables and tried charging without the battery, still no indication of life (No red light blinking, etc.) I tried leaving it charging overnight, still nothing.
Any suggestions (without taking it to the Service Center)? Thanks a bunch everybody
o2gulo said:
Bump.. Something came across my mind. Do you think it's the rom? because From JellyBean, I downgraded to MiniCM7., Installed the nAa-kernel14 and installed the MiniCM7. I never saw if it was charging by the time I left it. Maybe that's why the battery was drained. Now, I have no luck, I tried different cables and tried charging without the battery, still no indication of life (No red light blinking, etc.) I tried leaving it charging overnight, still nothing.
Any suggestions (without taking it to the Service Center)? Thanks a bunch everybody
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I think your battery was drained completely when your mom confiscated it, and it's truly dead by now
Hm, It wasn't I was able to charge ti (Although it tooooook a loong time like 5 hours to get that red light blinking) and was able to switch from ICS to JellyBean to Gingerbread before it was dead. I was able to send a few SMS. Hmm, after that the battery went dead? Is there a way to check if the battery is still alive?
o2gulo said:
Hm, It wasn't I was able to charge ti (Although it tooooook a loong time like 5 hours to get that red light blinking) and was able to switch from ICS to JellyBean to Gingerbread before it was dead. I was able to send a few SMS. Hmm, after that the battery went dead? Is there a way to check if the battery is still alive?
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Click to collapse
Yeh, it doesn't hold much charge, and it doesn't hold it for long. Replacement batteries can be quite cheap on sites like e-bay or something, but they're tricky to replace. If charging it for that long doesn't get any decent results, i don't hold much hope for you.
Hmm, is it possible to turn on the device if I remove the battery and plug the charger in? I tried that and it doesn't work. Maybe It's a hardware problem or similar. Also, one of the volume buttons just fell off. Im frustrated! > <, Its my only phone, and I'm a student, I can't buy a new one.
Hey guys.
I have a problem with my HTC EVO 3D. I've been using it for a year and everything was fine until yesterday. I was playing Real Racing 3 when my phone suddenly restarted and then turned off before I could enter my PIN code and didn't boot up. I thought that it might have overheated or it was some crash or something, I put the phone to charging and it easily turned on (I must mention, that there were about 70% battery left). I charged my phone and didin't use it whole afternoon. In the evening, I was trying to unlock my phone (with about 70% of battery) when suddenly the same happened again - the phone restarted and before entering PIN code turned off at all. After that I wasn't able to boot my phone.
I tried charging it with original HTC AC charger and also using my laptop and even a car charger, but nothing changes.
When the phone is not plugged in to charging, it doesn't show any signs of being alive. I tried pressing volume down/up/camera buttons + power on button, taking off the battery for about an hour, charging the phone for ~6 hours. Nothing works.
However, I realised that when I connect the phone to my laptop, there is a 'new device is connected' sound, but I am not able to access my memory card or do something else. Also, when the phone is charging, the red charging light is on, which after a few hours turns to green and after some more time disappears at all. When trying to turn on the device while it is charging the red light disappears as soon as the power button is released ant comes back after about 20 seconds.
Sorry for such long story and for my bad English. I am very disappointed. I still have a warranty, but I dont want to take the phone there, because the fixing lasts at least 2-3 weeks and also since I'm unable to boot my phone, there are a lot of my personal information in it, such as passwords,messages, bookmarks and so on, left.
So, is there anything I could do or should I take my phone to service?
P.S. The phone is not rooted and never was. Everything is original and up to date.
shvogrius said:
Hey guys.
I have a problem with my HTC EVO 3D. I've been using it for a year and everything was fine until yesterday. I was playing Real Racing 3 when my phone suddenly restarted and then turned off before I could enter my PIN code and didn't boot up. I thought that it might have overheated or it was some crash or something, I put the phone to charging and it easily turned on (I must mention, that there were about 70% battery left). I charged my phone and didin't use it whole afternoon. In the evening, I was trying to unlock my phone (with about 70% of battery) when suddenly the same happened again - the phone restarted and before entering PIN code turned off at all. After that I wasn't able to boot my phone.
I tried charging it with original HTC AC charger and also using my laptop and even a car charger, but nothing changes.
When the phone is not plugged in to charging, it doesn't show any signs of being alive. I tried pressing volume down/up/camera buttons + power on button, taking off the battery for about an hour, charging the phone for ~6 hours. Nothing works.
However, I realised that when I connect the phone to my laptop, there is a 'new device is connected' sound, but I am not able to access my memory card or do something else. Also, when the phone is charging, the red charging light is on, which after a few hours turns to green and after some more time disappears at all. When trying to turn on the device while it is charging the red light disappears as soon as the power button is released ant comes back after about 20 seconds.
Sorry for such long story and for my bad English. I am very disappointed. I still have a warranty, but I dont want to take the phone there, because the fixing lasts at least 2-3 weeks and also since I'm unable to boot my phone, there are a lot of my personal information in it, such as passwords,messages, bookmarks and so on, left.
So, is there anything I could do or should I take my phone to service?
P.S. The phone is not rooted and never was. Everything is original and up to date.
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Click to collapse
Perhaps try a new battery or take it in and have them try one. Sounds like a battery issue.
Sent from my SlimRom jb'd EVO 3D.
aqualls said:
Perhaps try a new battery or take it in and have them try one. Sounds like a battery issue.
Sent from my SlimRom jb'd EVO 3D.
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Click to collapse
Thanks. I took it to service. I hope they'll repair it.
I finally got my HTC back a few days ago. They changed the motherboard and I had to buy a new battery since the old one was dead and warranty for it was only a year.
But I've faced several unexpected crashes during these few days. I think 3 or maybe 4 times when I took the phone after not using it for couple of hours and tried to unlock it, the phone didn't unlock and instead turned on. I really don't like this, because if my phone turns off whenever it wants, I may be unreachable
Does anyone knows what that means and what should I do if this keeps happening?
shvogrius said:
I finally got my HTC back a few days ago. They changed the motherboard and I had to buy a new battery since the old one was dead and warranty for it was only a year.
But I've faced several unexpected crashes during these few days. I think 3 or maybe 4 times when I took the phone after not using it for couple of hours and tried to unlock it, the phone didn't unlock and instead turned on. I really don't like this, because if my phone turns off whenever it wants, I may be unreachable
Does anyone knows what that means and what should I do if this keeps happening?
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Click to collapse
This happens on stock rom?
MrJyrks said:
This happens on stock rom?
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Click to collapse
Yes, the soft has always been and is stock.
Then it must be a hardware issue. If your warranty has not expired, take it to the warranty service.
MrJyrks said:
Then it must be a hardware issue. If your warranty has not expired, take it to the warranty service.
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Click to collapse
Well as I said I dont want to take it there because it takes about three weeks or more till I get back my phone.. It would be the third time in two months and it really annoys me.
Couldn't this be software issue? I mean I've been reading some similiar threads and I found out that some app might be killing the phone. So I did hard reset yesterday and after that installed only well known essential apps (Google services and some others) and after that the phone didin't crash for almost two days. Unfortunately, it did turned off a few minutes ago. I've installed only 8 Ball Pool and Smart Keyboard Pro recently, so I will try unninstalling them both and let's hope the phone won't crash again. Is there any ideas what else may I do in case it doesn't work?
shvogrius said:
Well as I said I dont want to take it there because it takes about three weeks or more till I get back my phone.. It would be the third time in two months and it really annoys me.
Couldn't this be software issue? I mean I've been reading some similiar threads and I found out that some app might be killing the phone. So I did hard reset yesterday and after that installed only well known essential apps (Google services and some others) and after that the phone didin't crash for almost two days. Unfortunately, it did turned off a few minutes ago. I've installed only 8 Ball Pool and Smart Keyboard Pro recently, so I will try unninstalling them both and let's hope the phone won't crash again. Is there any ideas what else may I do in case it doesn't work?
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Click to collapse
Id recommend doing a factory reset on the phone and not installing any app for at least a week to confirm its not a hardware issue, but I strongly believe it is. If it fails youll have to take it to a sprint store and hope the clerk is in a good mood and give you a new phone the same day.
try a new battery
The battery is new, I had to buy it only a week ago, because the service stated that the old one was dead.
Hey all,
so a few months ago my SGS2 went off. It was an interesting behave of it, it just started to turn off sometimes, without any reason, without any popups (eg. battery low) or anything. I was really curious about this problem but I didnt have a single idea of what happened to it. Like a week later, it didnt turn on at all. I disassembled it, and found out that my secondary microphones cable broke. I thought that was the problem, so I ordered a new module (which includes vibrating motor, secondary microphone, ear-piece, and the jack).. I waited 3weeks, the first one arrived broken. I waited another month, and today the second one arrived in one piece. I put it inside the device to see if it works but its not. NOW the problem is, like it was before I ordered this module, when I try to turn the phone on, it doesnt do anything at all.(with the broken secondary mic cable it did, it went till the samsung logo and then bam, blackout) IF I put it up on charger, it says the battery is FULL, and from then, I push the power button and it starts to turn on, but goes until the Samsung logo, or sometimes it did boot, but thats rare, and then again BAM, blackout. Now I was like wtf? So i tried to reach recovery, I did a full hard reset to the full stock SGS2 ROM, tried other kernels, recoveries, ROM's, but nothing helped me. NOW If i enter DOWNLOAD mode without the charger, it says "Low battery! Cant download." and this happens right after i plugged the charger out, and it told me that the battery is full (what a liar), but when i plug the charger in, I can reach DOWNLOAD mode, and Recovery mode too, but they do blackouts after a few minutes too...
Any ideas?
Would be happy if anyone could help me out...
thanks :good:
pandeszyo said:
Hey all,
so a few months ago my SGS2 went off. It was an interesting behave of it, it just started to turn off sometimes, without any reason, without any popups (eg. battery low) or anything. I was really curious about this problem but I didnt have a single idea of what happened to it. Like a week later, it didnt turn on at all. I disassembled it, and found out that my secondary microphones cable broke. I thought that was the problem, so I ordered a new module (which includes vibrating motor, secondary microphone, ear-piece, and the jack).. I waited 3weeks, the first one arrived broken. I waited another month, and today the second one arrived in one piece. I put it inside the device to see if it works but its not. NOW the problem is, like it was before I ordered this module, when I try to turn the phone on, it doesnt do anything at all.(with the broken secondary mic cable it did, it went till the samsung logo and then bam, blackout) IF I put it up on charger, it says the battery is FULL, and from then, I push the power button and it starts to turn on, but goes until the Samsung logo, or sometimes it did boot, but thats rare, and then again BAM, blackout. Now I was like wtf? So i tried to reach recovery, I did a full hard reset to the full stock SGS2 ROM, tried other kernels, recoveries, ROM's, but nothing helped me. NOW If i enter DOWNLOAD mode without the charger, it says "Low battery! Cant download." and this happens right after i plugged the charger out, and it told me that the battery is full (what a liar), but when i plug the charger in, I can reach DOWNLOAD mode, and Recovery mode too, but they do blackouts after a few minutes too...
Any ideas?
Would be happy if anyone could help me out...
thanks :good:
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Click to collapse
oh and if it matters, its GT-I9100, 2 years old.
if you can get your hands on a different battery, i would recommned you to test it with that too.
as your device is 2 years old and i am assuming you havent changed the battery yet, there are strong chances of battery life getting over.
banjara said:
if you can get your hands on a different battery, i would recommned you to test it with that too.
as your device is 2 years old and i am assuming you havent changed the battery yet, there are strong chances of battery life getting over.
Click to expand...
Click to collapse
thanks for your response!
well today i am about to test a new battery, i hope thats what the problem is... an extra thing, and yes im stupid because of this but i left my battery in the phone for the 2 months while it was off... a friend told me that it can cause the batterys death, is that possible?
If u want to leave your phone switched off then it's better to charge it and then remove the battery from the phone. So there is a possibility that your battery is Screwed because of that time when you kept it in the phone itself.
Sent from my SM-G900H
Hey there. Out of nowhere today my phone rebooted on it's own and is now stuck on the "LG Life's Good" splash screen. I have the AT&T version (H900) and bone stock everything (I have not messed with bootloaders or rooting or anything). I tried removing the battery and this also does nothing. Anyone else have this issue and know what to do to fix it?
Thanks
Update: After letting the phone sit for about 20 minutes it magically booted and is now working fine... not sure what happened.
Have you tried doing a factory reset of you phone?
1) Turn off the phone.
2) Then hold down the Volume Down and Power button together for a couple of seconds.
3) As soon as the LG logo is displayed, let go of the Power key, keep pressing the Volume Down and then press once more the Power button.
Afterwards you should see a factory reset menu on your screen.
4) Confirm process by choosing appropriate options using Volume rockers to navigate and Power button to confirm.
5) Now your phone should restart.
6) Success! The hard reset has just been completed.
I am having this same problem.
Was using Pandora and GPS. It cut off and has not come back on. I attempted to open in safe mode recovery mode l and tried to-do a factory reset.
When I did the reset It went through the erasing process but when it rebooted it stayed on the LG screen. I've tried all the "common" trouble shooting suggestions... Its been two hours now.
Any new experiences with this issue?
Im also having the same issue with my V10 - Verizon model. Watching a YouTube video and it reset and got stuck on the LG logo splash screen. Followed instructions to do a factory reset and after about 45 min of being stuck on the factory reset screen after I confirmed it reset and booted up. All data and setting were still saved, and after about 3-5 minutes it reset again and went right back to being stuck on the LG splash screen.
Any other advice? or is it just dead?
I am having the same issue with my stock AT&T V10. It randomly turned off, then I couldn't even get it to turn on. No charge screen. No Life's Good. I took out the battery and it would get to the blinking red question mark, but there is no way that I can see that I can use the phone without the battery. Sometimes the phone will boot to the LG screen, but mostly it will not. Even if it does, it will shut down after 3 mins or so.
Once I tried to hard reset it, and the phone just vibrated until i took the battery out. So I dont know whats going on. The phone has been running warm when playing Pokemon Go so maybe that's the culprit? Not like I was playing it all the time though.
Luckily I moved *most* of the new baby pictures over to the microSD. Ugh, I hope I can get the rest!
downstat said:
I am having the same issue with my stock AT&T V10. It randomly turned off, then I couldn't even get it to turn on. No charge screen. No Life's Good. I took out the battery and it would get to the blinking red question mark, but there is no way that I can see that I can use the phone without the battery. Sometimes the phone will boot to the LG screen, but mostly it will not. Even if it does, it will shut down after 3 mins or so.
Once I tried to hard reset it, and the phone just vibrated until i took the battery out. So I dont know whats going on. The phone has been running warm when playing Pokemon Go so maybe that's the culprit? Not like I was playing it all the time though.
Luckily I moved *most* of the new baby pictures over to the microSD. Ugh, I hope I can get the rest!
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@downstat what a coincidence that i happen to have run into the exact same problems as you today. Phone turned off suddenly, wont turn off, took out and put back battery and now it goes into LG screen for a few, and it vibrates when i attempt safe mode. wth is this...
jjall said:
@downstat what a coincidence that i happen to have run into the exact same problems as you today. Phone turned off suddenly, wont turn off, took out and put back battery and now it goes into LG screen for a few, and it vibrates when i attempt safe mode. wth is this...
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Click to collapse
@jjall Very odd. Glad I am not the only one, though! I chatted with an AT&T service tech last night and he basically said he has no idea what is going on, but what he read about something similar indicated that the phone and all the files are most likely corrupted. Luckily I moved most of the photos over to the extra microsd, I am going to an AT&T service center to see if they can work any magic and retrieve any other files. Last night the tech started a warranty replacement and the new(ish) phone is on its way.
I did get it to boot to the white safe mode screen but was not ready to say erase all, just in case it erases the photos. I chose to restart the phone and nothing, just black. Every once in a while the phone will just vibrate for 30 seconds before shutting down while the screen is black. Other times I get the soft vibrate as though it is turning on, but nothing happens. Some times I get the LG screen, but then that just turns off. No rhyme or reason except that I at least get some response after the phone and battery have been apart for a while.
I'll update when I get back.
downstat said:
@jjall Very odd. Glad I am not the only one, though! I chatted with an AT&T service tech last night and he basically said he has no idea what is going on, but what he read about something similar indicated that the phone and all the files are most likely corrupted. Luckily I moved most of the photos over to the extra microsd, I am going to an AT&T service center to see if they can work any magic and retrieve any other files. Last night the tech started a warranty replacement and the new(ish) phone is on its way.
I did get it to boot to the white safe mode screen but was not ready to say erase all, just in case it erases the photos. I chose to restart the phone and nothing, just black. Every once in a while the phone will just vibrate for 30 seconds before shutting down while the screen is black. Other times I get the soft vibrate as though it is turning on, but nothing happens. Some times I get the LG screen, but then that just turns off. No rhyme or reason except that I at least get some response after the phone and battery have been apart for a while.
I'll update when I get back.
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Click to collapse
Yeah. I get the same thing. I'm taking it to att today to see if anything can be done. My only problem is that I dropped the phone a few months ago, the only time i've dropped it, and lens came off without me noticing. I'm pretty sure that voids the warranty. Either way, i'll see if i can pay for an upgrade or something. Good luck to you.
jjall said:
Yeah. I get the same thing. I'm taking it to att today to see if anything can be done. My only problem is that I dropped the phone a few months ago, the only time i've dropped it, and lens came off without me noticing. I'm pretty sure that voids the warranty. Either way, i'll see if i can pay for an upgrade or something. Good luck to you.
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Click to collapse
My guys said they could not do anything, but as I was playing with the phone, it magically came to life! I was in the process of moving all the photos to the microsd, then it froze, crashed, then wouldn't turn on. So it's possible! They mentioned taking it to a cell-phone tech place to see if they could do anything as they have better tools to help fix things. Dunno what that would do to the warranty. The tech guys did say they dont carry any spare parts or batteries for the V10 because it never has a problem. I told them that there is a rash going around and they might see it soon.
I did notice that the colder i kept the phone, the more of a chance that it would *at least* turn on, before crashing. So at least there is hope...somewhere. Hoping a new battery will help maybe, even though it seems to be a hardware issue.
How's your luck @jjall?
downstat said:
My guys said they could not do anything, but as I was playing with the phone, it magically came to life! I was in the process of moving all the photos to the microsd, then it froze, crashed, then wouldn't turn on. So it's possible! They mentioned taking it to a cell-phone tech place to see if they could do anything as they have better tools to help fix things. Dunno what that would do to the warranty. The tech guys did say they dont carry any spare parts or batteries for the V10 because it never has a problem. I told them that there is a rash going around and they might see it soon.
I did notice that the colder i kept the phone, the more of a chance that it would *at least* turn on, before crashing. So at least there is hope...somewhere. Hoping a new battery will help maybe, even though it seems to be a hardware issue.
How's your luck @jjall?
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Click to collapse
Actually, i just got home and I decided to try out to see if it worked. I got the 0% battery sign. Plugged it in and it actually seems to be charging! So i'm hopeful. I also noticed that my phone has been getting hot lately. And that my battery life was crap. But that's just LG. I talked to an ATT customer service rep. and they told me that I could have the camera lens replaced so that my phone would be covered for an exchange. Even if it turns on, i'm going to exchange it just as soon as save all my files. Hopefully they'll take it now that it's working....
EDIT
it decided to turn on while it was charging. Froze on booting screen. It was HOT. Like I almost dropped it.
Hmm, I was going to say "CONGRATS!" but sorry. Did the battery get hot or did the phone itself get hot? Feels like mine is getting hot at or near where the led flash is. Gonna let it stay in this LG welcome screen for a bit and find out. I'm wondering if a new battery would help, but I have to wait until the 19th though before my replacement shows up.
Also, were you playing Pokemon go before? Wondering if that is what started this all.
Hello!
So the same thing happened to me. I was not playing any games on my phone. I had JUST clocked out of work using an application on my phone and sent a text. It has turned off on its own and didn't want to even turn back on. I removed the battery and set it back in.. it turned on to the LG screen and stayed until it blacked out again shortly after.
Same issue with TMO LG V-10 here. Was using phone and it went black and shut down. Now in a loop with the LG boot screen. It tried a few times then just goes black.
Well I just got my replacement and the new battery didn't do anything to help the broken phone. Guess I am going to lose some important pictures. I have a few days to keep on trying before I have to send it back to AT&T. Interesting this is happening to a few people all around the same time.
@Buzzbee21 did you notice your phone running hot at all before the shut down? Mine was running hot a lot, so maybe the heat protection is the problem.
At time yes. Not so much when it did quit. However, I left it sit on a fan and chilled it, and one time when I was able to get to the wipe screen, before it quit again, it got very hot in the afformentioned area.
Less than a year old. Getting a warranty replacement, but still disappointed as I think having the replaceable battery and abiltiy to put a large Micro SD card in it, along with the finish, camera, and Audio make the V10 one of the nicest phones out there.
downstat said:
Well I just got my replacement and the new battery didn't do anything to help the broken phone. Guess I am going to lose some important pictures. I have a few days to keep on trying before I have to send it back to AT&T. Interesting this is happening to a few people all around the same time.
@Buzzbee21 did you notice your phone running hot at all before the shut down? Mine was running hot a lot, so maybe the heat protection is the problem.
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Click to collapse
this may sound weird but the same thing happen to me.... put the phone in the freezer for a while then boot it up but be prepared to get your pics, music, etc off of it quick... mine works fine until it warms up to room temp, then back in the freezer it goes to do it again... did it like 4 times today and saved over 1600 pics, bunch of videos and music. (saved them to a mircoSD card)
Wow. This happened to me last night, and I thought it was the weirdest thing. I wasn't even using my phone. It was sitting on my dinner table, and I noticed the screen on with the LG logo. I went over and picked it up. It stayed on the logo a few minutes, so I took the battery out. Then I turned it on, nothing but LG screen. I kept messing with it with a combination of Power/volume down and finally got it to come on to my home screen. It worked for about five minutes before being wonky again. I took the batter out all night. I'm hoping that I can get it to come on again today (I've tried 10 times and not been able to) so that I can make sure the developer options is checked, then I can hook it to the computer and mess around with it.
Thanks for this thread. It seems most of us just started having this issue in August. I'm planning on getting the V20 next month, but I need this one to last until then. haha Please keep us updated if anyone figures anything out and I will do the same.
Slight Update
SoIDecidedTo said:
Wow. This happened to me last night, and I thought it was the weirdest thing. I wasn't even using my phone. It was sitting on my dinner table, and I noticed the screen on with the LG logo. I went over and picked it up. It stayed on the logo a few minutes, so I took the battery out. Then I turned it on, nothing but LG screen. I kept messing with it with a combination of Power/volume down and finally got it to come on to my home screen. It worked for about five minutes before being wonky again. I took the batter out all night. I'm hoping that I can get it to come on again today (I've tried 10 times and not been able to) so that I can make sure the developer options is checked, then I can hook it to the computer and mess around with it.
Thanks for this thread. It seems most of us just started having this issue in August. I'm planning on getting the V20 next month, but I need this one to last until then. haha Please keep us updated if anyone figures anything out and I will do the same.
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SO, not saying this will help anything but, after messing around with the phone for several hours I've learned this:
If you take the battery out, then plug it into your laptop, then turn it on: a battery icon will pop up with a ? on it.
From there, if you hold down the VOLUME down key, and insert the battery, it will take you into the quick boot menu automatically. Unfortunately I never set that up, and not it will not allow me to set it up. I assumed I could get to safe mode from there. This is the first time I've seen where I would have to "set up" the quick boot menu. This is my first LG phone though. I usually use HTC, or MOTO.
Now, the more interesting thing is, begin as I did last time.
Phone off, battery out, plug into computer, power on. Then hold the UP volume key as you insert the battery and it will take you to your "Tethering" option. So for most of you that have this problem, maybe you will be able to get the data to back it up. Unfortunately for me, it tells me I have to do a Firmware update first, and to not unplug the USB connection until it is complete. If your firmware is up to date, maybe it will allow you to do back up (I thought my firmware was up to date, but guess not).
I hope this helps someone, and I do hope that someone can build on what I've done so far so we can figure out how to at least get our data off the phone.
downstat said:
Hmm, I was going to say "CONGRATS!" but sorry. Did the battery get hot or did the phone itself get hot? Feels like mine is getting hot at or near where the led flash is. Gonna let it stay in this LG welcome screen for a bit and find out. I'm wondering if a new battery would help, but I have to wait until the 19th though before my replacement shows up.
Also, were you playing Pokemon go before? Wondering if that is what started this all.
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The phone got hot. It was getting hot starting from around the power buttons. And it sometimes got hot before i downloaded pokemon go. Not as often, but it happened from time to time. I think it might be because i'm no longer using the original power usb cable.... idk. Just waiting for a replacement.
Can you say the first 3 digits of the serial number of the device to boot loop problem?