Only one thing bothers me with my new Mozart.
The phone does not respond directly with my fingers if it is in locked mode.
I mean, if the phone is locked and someone calls, and i see it on the screen it has to be 2 seconds for the phone to respond to my fingers.
And if it is locked and i slide the screen to unlock it, if the next second i press an icon, the app doesnt start. I have to press it a couple of times. The system has 1 or 2 seconds delay from the moment that is unlocked, to respond immediately to the user.
After these seconds, when the device is unlocked, it responds directly to my fingers, as expected.
My rom is: RUU_Mozart_HTC_Europe_1.28.401.04_5.52.09.16_22.33 a.50_RELEASE
Is it a problem of the operating system or the device itself?
Thanks.
same problem here. I miss calls from time to time, because the screen does not react
ioannis66 said:
Only one thing bothers me with my new Mozart.
The phone does not respond directly with my fingers if it is in locked mode.
I mean, if the phone is locked and someone calls, and i see it on the screen it has to be 2 seconds for the phone to respond to my fingers.
And if it is locked and i slide the screen to unlock it, if the next second i press an icon, the app doesnt start. I have to press it a couple of times. The system has 1 or 2 seconds delay from the moment that is unlocked, to respond immediately to the user.
After these seconds, when the device is unlocked, it responds directly to my fingers, as expected.
My rom is: RUU_Mozart_HTC_Europe_1.28.401.04_5.52.09.16_22.33 a.50_RELEASE
Is it a problem of the operating system or the device itself?
Thanks.
Click to expand...
Click to collapse
Same problem with me, i have little freeze in locked mode.
HTC 7 Mozart Orange France.
I hope this will be resolved in the update that is coming at the end of the month...
Well, i can't confirm this one on my T-Mobile Germany Mozart.
It responds at once directly after sliding to unlock and after sliding and entering key too.
I have this same problem but it is not consistent. Sometimes it responds right away and others it takes ages.
I think it may have something to do with which apps are tombstoned but I am not certain.
I have the same problem, it is not consistant though. Sometimes its fine and somtimes I cant even answer the call at all because it does not respond to my fingers when pressing answer.
Anish_42 said:
I have the same problem, it is not consistant though. Sometimes its fine and somtimes I cant even answer the call at all because it does not respond to my fingers when pressing answer.
Click to expand...
Click to collapse
i've had a similar experience as well. i try to scroll up the 'lock' screen to answer the call but it doesn't go up high enough for me to tap the "answer" button. i eventually miss the call.
ive had that happen a few time myself, but ive learnt how to not miss these calls you just have to press the power buttong to turn it off and then on again and it seems to work like nothing ever happened
Same problem. T-Mobile Germany verison of the HTC 7 Mozart. The fun thing is:
Sometimes when entering my lock code it only doesn't respond to the "4". I once even deleted the next number again, and after that the "4" still didn't work. I had to hit it like 2-4 times... :/
Press Power botton to turn off and turn on again
I also got that problem... can't swipe or unlock screen sometimes..
Mostly occur when recive call..
Only way to turn off and turn on screen for work again...
No Problem at all!!!!!!!! Everythings fine........Maybe you are unlucky!!!!!Bad series or some things like that. Good phone me say....
No problem for me
Hi all
I have an Orange UK branded HTC 7 MOzart and have never experienced this problem.
Cheers
andrew-in-woking
Hard Reset
Try to Hard Reset the Phone. My Problem has gone after switching Roms. Now i have the exactly Rom which was shipped with the Phone and the Responsiveness Problem was gone. Anyhow, it takes some Seconds for the Phone to allow me to enter my PIN Code.
Maybe this is related to the problem?
http://wmpoweruser.com/htc-surround...uetouch-screens-may-support-capacitive-styli/
I had same problem and searched on the web: lots of people say that is a hardware problem, but I don't think.
If, like me, you have the touchscreen perfect after the unlock, try to change rom (like others said).
In my experience, after changed rom with another official one, everything is smooth and perfectly responsiveness!!
Hope this can help someone!
kenalezz said:
I had same problem and searched on the web: lots of people say that is a hardware problem, but I don't think.
If, like me, you have the touchscreen perfect after the unlock, try to change rom (like others said).
In my experience, after changed rom with another official one, everything is smooth and perfectly responsiveness!!
Hope this can help someone!
Click to expand...
Click to collapse
Exactly what rom have you installed now?
ioannis66 said:
Exactly what rom have you installed now?
Click to expand...
Click to collapse
I don't know about the one was installed when I bought the Mozart... Now I have the TMO_DE_1.28.111.03_Radio_5.52.09.16_22.33a.50U.
Found on this forum!
The one was originally installed should be German too (I bought the phone there...), maybe the previous one.
This one is smooth, fast and with long battery life...
(a pity it doesn't have italian language.. )
well, my 7 Mozart (Telstra) is going back to HTC... the right side of the screen is unresponsive when trying to unlock the device or touch buttons, such as dismissing a reminder. i'm also seeing phantom screen presses;, e,g, it starts opening different applications, goes back to home, etc. i suspect my issue is hardware related. looks like i'll be without it for 6-8 weeks...
cortez.i said:
well, my 7 Mozart (Telstra) is going back to HTC... the right side of the screen is unresponsive when trying to unlock the device or touch buttons, such as dismissing a reminder. i'm also seeing phantom screen presses;, e,g, it starts opening different applications, goes back to home, etc. i suspect my issue is hardware related. looks like i'll be without it for 6-8 weeks...
Click to expand...
Click to collapse
Well... I think that's a different problem form mine, beocuse I only had the issue of the lockscreen (right, left, center part of the screen), but once unlocked, it was never unresponsive neither imprecise...
Sorry for you and hope it take less than 6-8 weeks!
Related
my girlfriends heros touch screen has stoped responding for instance if i press menu i can press scenes but while im in scenes and select a new one i cant press done i have to use the scroll ball... anyone had anything like this??
any help greatly appreciated
thanks
It happened to mine, the only thing you can do is send it back. It sucks but the screen is faulty.
Send her round with it........... I'll see if I can help
Seriously though, buggered screen I'm afraid..
Had the same problem. Sent it in for a repair and got it back in 10 days.
I've got the same problem!!! I used to say that it was the best phone I've ever used but my mind is changed! :S
Same problem here. I can type with the top and middle of the screen, but the bottom is less responsive/sometimes non-responsive, and backspace doesn't work. Dave Hagenaars: Did you have to pay for the repair?
Aslong as it's under warranty HTC will repair it for nothing. It seems it's a fairly common fault. It come's back with a sticker asking you not to leave the phone in your pocket whilst sat down. Bless them.
liam08 said:
Aslong as it's under warranty HTC will repair it for nothing. It seems it's a fairly common fault. It come's back with a sticker asking you not to leave the phone in your pocket whilst sat down. Bless them.
Click to expand...
Click to collapse
same problem here, i need put it back everything to stock before going to t-mobile shop. did u go to t-mobile shop or u just called them? thanks in advance
My touchscreen works fine when holding it upright, but when the phone is laying down it gets really unresponsive. Anyone else having this issue?
Since it works sometimes, I'm guessing it must be software issue...
Hey,
Sometimes my HTC Hero acts weird.
Sense starts to jump between 2 screens (as if I'm constantly giving it input) when I'm doing nothing.
Also sometimes a press anywhere on the screen makes the phone think I'm pressing something at the bottom.
And last but not least, sometimes when I try to type something I lose the function of both the bottom left and right part of the screen, meaning I can't use backspace, the L, P, A and other various keys that reside there.
Does anyone also have these problems?
Is this hardware related or can I hope that this problem is solved with the 2.0/2.1 update?
Mine does the same
It happens to me as well, and i bought it abroad so no repair for me
Also - mine does the CRAZIEST thing - i can move the screen without touching it!! This is crazy - i just hover the finger above it and i can move the desktop left to right ("feature" only available when teh screen starts to jerk around)
I have no idea what to do - it drives me crazy - all my presses are wrong, and some dont work at all!!
I have figured a "way" to make it normal for a while, i just press the end key to close the screen and then turn it on again and it kinda, kinda, works again.
anybody there knows whats is the fault? if its software or hardware?, anyway i sent mine for repair and still waiting.
It's a hardware issue, no doubt. I have experienced all the issues described in the last 3-4 posts. Will have to send it in for repair after christmas - but I'll probably have to get back to the original firmware first.
percypogi said:
same problem here, i need put it back everything to stock before going to t-mobile shop. did u go to t-mobile shop or u just called them? thanks in advance
Click to expand...
Click to collapse
Got it from phones4u mate. Took it in.
if you have a screen protector sticker try changing it, I did so and did make real difference
msehome said:
if you have a screen protector sticker try changing it, I did so and did make real difference
Click to expand...
Click to collapse
well i took off the screen protector, and still pretty the same issue. anyway but now atleast it's under repair. so waiting for the phone i hope to get it before xmas.
I have a dead spot around the O and L key when typing messages in the landscape position.
Should I back-up my phone and remove all private data when getting it repaired?
had a sticker - same thing
i removed mine as well - and same thing.
talked to HTC - but they dont have a repair place in Israel - so i will have to send it abroad to the UK maybe for repair.
I still dont understand - if this is a hardware issue - how does it fix it for a short while when i press the "end" key, and re-open the phone.
if the hardware was defective it should always happen and wont be "fixed" for a short while.
Same problem, dont believe it is hardware
Got the same problem when i update to another rom LOX or Hikari.
Wiping and going back to Modaco 3.0 and everything is perfect again. Have the feeling that it has also something to do with the radio images
Maybe also something to do in which order the roms and radio's are updated. Still testing but got the same problem. Reverting back to my modaco 3.0 nandroid and everything works again.
For me this is the stable version where the bottom line works:
Firmware: 1.5
Radio: 63.18.55.06EU_6.35.06.18
Kernel:2.6.27-mck-teknologist-1.9
Build:Modaco Custom Rom 3.0 Core, SSH
Softwareversion:1.0.0A6288
Gdoll said:
Got the same problem when i update to another rom LOX or Hikari.
Wiping and going back to Modaco 3.0 and everything is perfect again. Have the feeling that it has also something to do with the radio images
Maybe also something to do in which order the roms and radio's are updated. Still testing but got the same problem. Reverting back to my modaco 3.0 nandroid and everything works again.
For me this is the stable version where the bottom line works:
Firmware: 1.5
Radio: 63.18.55.06EU_6.35.06.18
Kernel:2.6.27-mck-teknologist-1.9
Build:Modaco Custom Rom 3.0 Core, SSH
Softwareversion:1.0.0A6288
Click to expand...
Click to collapse
I have a similiar problem on my Hero. Did you find a solution to it?
What's weird is that it isn't constant. It comes and goes.
But when flashing the cya mod with 2.1 my phone was stuck on the enter sim card code screen.. Could not press OK to continue.
Sorry guys..I think this is my first post here..I tried to make I resarch on my prob but I haven't find nothing similar (correct me if I am wrong..)
By the way I was using Dutty crem de la crem for a month with no prob after that the following issue came up:
Once my phone is on if I keep it pressed the power off button the page with power,lock screen or terminate data options show up but at this point the touch screen is freeze doesn't work...only thing I can do is repressed the power button, switch off the screen and re and press for example the "answering" button and I can unlock the phone (in this case the touch screen is operable)
Same thing if is the phone is in locked and I press the power off button I can not operate the touch screen (and unlock the phone) and again...only thing I can do is repressed the power button, switch off the screen and re and press for example the "answering" button and I can unlock the phone (in this case the touch screen is operable).
I tried the following:
-change the rom to last energy and dutty v11,change couple of time the radio version, format the memory card,operate the phone without sim card and memory card but no change.
Last I installed the original rom from HTC...and still the problem persist...I start to think is something related to the hardware..could be???
Any idea?
Other question why after I installed the original rom I can still see the hspl 2.08 if I switch on the phone keeping the volume down?
Thx guy!
lane2m said:
...I start to think is something related to the hardware..could be???
Any idea?
Other question why after I installed the original rom I can still see the hspl 2.08 if I switch on the phone keeping the volume down?
Thx guy!
Click to expand...
Click to collapse
it has to be hardware if the problem occurs with different roms / radios. (a different though similar problem happened with me- eventually it all stopped working.) i would try to return it...
no matter what rom you have you can enter bootloader (like you said with volume down) and see what spl (or hspl) you have. if you flashed the original rom from your pc hspl will still be there; if you flashed from your sd card it is likely back to spl.
cheers.
yep it's a hardware problem. i know because this just happened to me last week, except that the start menu would pop up instead... i did multiple hard resets but nothing. t-mobile said it's a common issue with our phones though your the only other case of this happening that i know of... other than me lol. you'll have to get a new leo
so if I have properly understood your verdict is to flash original rom from the SD and return the phone to HTC get it fixed (it is obviously still under warranty!!),,,right?
How strange.
My HD2 has just started to do the exact same thing. When WinMo boots the screen works fine but when it has been in standby and i press a key to waken it up, the screen does not respond.
I have done a hard reset also and it is still not playing up.
Looks like i'll need to call the insurance company.
lane2m said:
so if I have properly understood your verdict is to flash original rom from the SD and return the phone to HTC get it fixed (it is obviously still under warranty!!),,,right?
Click to expand...
Click to collapse
yes.
flashing from the sd should get rid of the hspl so all should be back to normal (i would double check though with a quick launch into bootloader...)
good luck!
damn I have the same issue right now. i thought it might have been a bad rom that i flash. i have to reset my phone every time i want to you use it. I cracked my screen so I don't know if that would void any mfg warranty on it.
Sent my handset to HTC on 8th Sept. Got it back on 28th Sept with new screen and new outer case which had a few chps and scratches.
All working fine again. Long time to wait tho. A day off 3 weeks
I am having this exact same problem. I had a feeling it was the hardware after it started doing it in Windows as well as Android. If we didn't purchase the insurance from T-mobile do we send the phone back to HTC via our T-Mobile store. I have had the phone for about 6 months now. Is it a costly fix?
Hi first of all sorry about my English.
Ok my phone has an at&t froyo i just install superuser, slide loading, the weptop hack and the sim unlocked.
I'm using spb 3d launcher and every time i do a restart it seems that the spb it's working on his on, if a let it awake charging some times it's go to some shortcut like if i press it but i didn't (that didn't bother me too much ).
but two days ago one part of the top of the touch screen stop working i can't select the shortcuts on the top of the screen. and yersterday the phone got possessed and start opening thinks randomly. i just uninstall spb and it seems to stop with the gibberish. but today it's the same i can't use phone because i just simple touch the screen and it start again with the gibberish movements.
i'm going to do a restore and i if that fix the gibberish but the part of the screen that doesn't respond is what i worry the most. I'm from Tijuana, Mexico i buy the atrix on craiglist from some guy in san diego, ca. he said that the phone was warranty until feb 2012.
Please help any one
I reset my phone and still the same parts of the screen does not respond and the screen start shaking and doing thing uncontrol.
Please could be sw or is the hardware and i need to change the phone.
Sounds like a hardware problem.
Not sure what the problem could be.....there's a girl I know who's had similar problems, I'll ask her or put you in touch with her. Sounds like yer digitizer?
hansel79 said:
Hi first of all sorry about my English.
Ok my phone has an at&t froyo i just install superuser, slide loading, the weptop hack and the sim unlocked.
I'm using spb 3d launcher and every time i do a restart it seems that the spb it's working on his on, if a let it awake charging some times it's go to some shortcut like if i press it but i didn't (that didn't bother me too much ).
but two days ago one part of the top of the touch screen stop working i can't select the shortcuts on the top of the screen. and yersterday the phone got possessed and start opening thinks randomly. i just uninstall spb and it seems to stop with the gibberish. but today it's the same i can't use phone because i just simple touch the screen and it start again with the gibberish movements.
i'm going to do a restore and i if that fix the gibberish but the part of the screen that doesn't respond is what i worry the most. I'm from Tijuana, Mexico i buy the atrix on craiglist from some guy in san diego, ca. he said that the phone was warranty until feb 2012.
Click to expand...
Click to collapse
I am having the same issue, this was on CM7 only flashed yesterday and then I tried to restore my backup rom and this has the same issue??
Hope someone can sort out the problem.
It sounds like a hardware problem in which you should;
A) buy a whole new screen and install it (they will give you the tools to take it apart)
B) Send it back to Motorola if you haven't voided your warranty by unlocking the phone
or
C) this is a long shot as I do think it is hardware related, you should try this fix just to be sure that it is a hardware problem. Mind you this will do nothing more than refresh the .pds file that affects the touchscreen. Touchscreen fix!
definetly sounds like a broken digitizer to me
I have taken my phone in for repair(Not a official MOTO repairer) and I just got a phone call, he believes it is a software issue? I am not convinced, because I have tried 4 different roms? He said he is going to format/wipe phone. I told him I have installed roms to replace software and I thought that this would wipe/replace software problem?
Anyway I guess, I will found out if it sorts out the random screen movement and widget press?
fatall said:
I have taken my phone in for repair(Not a official MOTO repairer) and I just got a phone call, he believes it is a software issue? I am not convinced, because I have tried 4 different roms? He said he is going to format/wipe phone. I told him I have installed roms to replace software and I thought that this would wipe/replace software problem?
Anyway I guess, I will found out if it sorts out the random screen movement and widget press?
Click to expand...
Click to collapse
I got the phone back yesterday, all working ok.
I quickly broke it again by trying to install a stock rom and then root it, but it introduced the same random screen/widget issues(I tried wipe/format, but no good?). I then install 2 custom rom, CM7 and Aura and I still had problems, then I install HomeBase and problem has been sorted. Have no idea why it fixed the issue just happy it is fixed. Just to have refrain from installing other roms......for now anyway
fatall said:
I got the phone back yesterday, all working ok.
I quickly broke it again by trying to install a stock rom and then root it, but it introduced the same random screen/widget issues(I tried wipe/format, but no good?). I then install 2 custom rom, CM7 and Aura and I still had problems, then I install HomeBase and problem has been sorted. Have no idea why it fixed the issue just happy it is fixed. Just to have refrain from installing other roms......for now anyway
Click to expand...
Click to collapse
I spoke to soon, last night it started the random screen judder and random widget pressing.....
I am not sure what is going on....I've had the phone for about 12 days now(second hand from eBay) and for the first 4-5 days the phone was fine. I then installed CM7 and for about 12-24 hours the phone was ok. Then the random screen/widget issues happened. Did many, many wipe's/formats of various roms and all these issue occurred more or less straight away.
Then I installed HomeBase and for about 6-8 hours, all was ok until lastnight. I guess it is either new motherboard time or new phone time....
Problem is stated in the thread name.
Sometimes (1 out of 10-20), after hitting the power button, I can't unlock my phone, because touchscreen respond to touches in a very weird way. I'm trying to pull out the ring (HTC default screen locker), but it just quickly jumping all over the screen, even though I'm just holding my finger on it, not moving. Luckily sometimes it unlocks, but I can't do anything because of this issue. Solution is extremely simple - double hit the power button, yes, that simple. Anyway, this crap is very annoying.
Any help?
Stock ROM 1.20.401.8, GSM version, no root.
Adiost said:
Problem is stated in the thread name.
Sometimes (1 out of 10-20), after hitting the power button, I can't unlock my phone, because touchscreen respond to touches in a very weird way. I'm trying to pull out the ring (HTC default screen locker), but it just quickly jumping all over the screen, even though I'm just holding my finger on it, not moving. Luckily sometimes it unlocks, but I can't do anything because of this issue. Solution is extremely simple - double hit the power button, yes, that simple. Anyway, this crap is very annoying.
Any help?
Stock ROM 1.20.401.8, GSM version, no root.
Click to expand...
Click to collapse
This is an issue with several CDMA models, on any rom, and regardless of if you're rooted or not. I actually returned my phone because of this problem, only to get it again a day later.
I believe it's a multitouch issue, i'm not sure why this happens though.
By chance do you have a release phone? (Being right when it came out?)
Akasa Fox said:
This is an issue with several CDMA models, on any rom, and regardless of if you're rooted or not. I actually returned my phone because of this problem, only to get it again a day later.
I believe it's a multitouch issue, i'm not sure why this happens though.
By chance do you have a release phone? (Being right when it came out?)
Click to expand...
Click to collapse
Umm, I got GSM version, I bought it in french Orange store just a couple weeks ago.
Part number: 99HNJ007-00
I've had the same problem. Took mine in today to a Sprint store where they ran some tests and told me they couldn't fix it and are shipping out a replacement tomorrow.
Adiost said:
Umm, I got GSM version, I bought it in french Orange store just a couple weeks ago.
Part number: 99HNJ007-00
Click to expand...
Click to collapse
Not sure why this is happening, I was thinking it was just an isolated release model case. Strange that it's happening across both models though.
Hi All,
I have a Galaxy S2 i9100 - Samsung XWLP7 [ROM] and would like to ask if anybody has the same problems.
Sometimes when I want to unlock my screen it responds to my touch on the screen but when I'm dragging it loses my touch and just picks it up as another touch on the screen.
But at most times when I try to unlock again it responds well, and when it is unlocked, I have no problems with the touchscreen or whatsoever.
Thanx!
I'm getting the same issue with the touch screen as well sometimes no response, been flashing a few roms over the weeks and its still a little glitchy maybe faulty screen will keep trying for a few days and see if i can get it sent back under warranty via stock rom, currently using dexter rom huge improvements throughout the phone great rom still got a touch issue though
sloanyboy said:
I'm getting the same issue with the touch screen as well sometimes no response, been flashing a few roms over the weeks and its still a little glitchy maybe faulty screen will keep trying for a few days and see if i can get it sent back under warranty via stock rom, currently using dexter rom huge improvements throughout the phone great rom still got a touch issue though
Click to expand...
Click to collapse
I hope it's not a hardware issue! But I'm fairly sure it's not because after unlocking it works fine!
It looks like it's not sensitive enough.
Just watch your fingers when you unlock it, and dont let go to early, try to make it a straight line from begening to end, that should solve your problem, dont forget the most important thing, say thanks
Did you guys try to use any 3rd party locker apps???
Use the code given below to test your screen.....
*#0*#
cabloomi said:
Just watch your fingers when you unlock it, and dont let go to early, try to make it a straight line from begening to end, that should solve your problem, dont forget the most important thing, say thanks
Click to expand...
Click to collapse
I do but then it's skips the round ring around.
Use the code
*#0*#
And test the responsiveness of your screen