[Q] Xperia X10 cannot upgrade to 2.1 - XPERIA X10 Q&A, Help & Troubleshooting

Hi
Just got an Xperia X10 on contract. I do have the 1.6 android version software. I have tried to update to 2.1 using Ericsson companion but having problems. I follow the stages, it gets past 'prepare phone', then it tells me 4 steps to do like connect the usb whilst pressing the back button, then 'mount the sd card' . Then its start update but thats it, nothing. Ive tried for hours and cant do it.
Any suggestions please?
Thanks

richardvilla said:
Hi
Just got an Xperia X10 on contract. I do have the 1.6 android version software. I have tried to update to 2.1 using Ericsson companion but having problems. I follow the stages, it gets past 'prepare phone', then it tells me 4 steps to do like connect the usb whilst pressing the back button, then 'mount the sd card' . Then its start update but thats it, nothing. Ive tried for hours and cant do it.
Any suggestions please?
Thanks
Click to expand...
Click to collapse
Go here. Make sure you run SEUS or PC companion at least once before you use the flash tool. They should not be running when you are flashing. Also, when you connect your phone in flash mode it should be switched off. Sounds like you were trying to do it while the phone is switched on.

Related

SEMC device message and upgradation to Android 2.1 on Xperia X10 fails

While trying to upgrade my Xperia X10i from Android 1.6 to 2.1 at one stage when I press and hold the back button while connecting the USB cable to the phone a message appears on computer screen saying "New hardware found" "SEMC flash device" and the computer (running on windows XP) hangs. This is happening again and again and preventing me to upgrade to Android 2.1. I need help in following areas:
1. How to install the SEMC flash driver (and of course where to find it)
2. How can I proceed further to update my phone to Android 2.1
3. Any link of youtube showing the installation of SEMC flash driver
My phone info is as following:
Model: X10i
Country: Android rest of Africa (b)
Brand: Customized ARO
Sony Ericsson PC companion is showing availability of new update (Android 2.1) but the above mentioned error is not letting me complete the installation process. I'm using this phone in Pakistan.
Urgent help/ guidance would be highly appreciated.
coldbird said:
While trying to upgrade my Xperia X10i from Android 1.6 to 2.1 at one stage when I press and hold the back button while connecting the USB cable to the phone a message appears on computer screen saying "New hardware found" "SEMC flash device" and the computer (running on windows XP) hangs. This is happening again and again and preventing me to upgrade to Android 2.1. I need help in following areas:
1. How to install the SEMC flash driver (and of course where to find it)
2. How can I proceed further to update my phone to Android 2.1
3. Any link of youtube showing the installation of SEMC flash driver
My phone info is as following:
Model: X10i
Country: Android rest of Africa (b)
Brand: Customized ARO
Sony Ericsson PC companion is showing availability of new update (Android 2.1) but the above mentioned error is not letting me complete the installation process. I'm using this phone in Pakistan.
Urgent help/ guidance would be highly appreciated.
Click to expand...
Click to collapse
look at development, put debug usb and installed the drivers semc
pato66 said:
look at development, put debug usb and installed the drivers semc
Click to expand...
Click to collapse
I'm new to smartphones, therefore, have little knowledge of technicalities. I'll greatly appreciate if someone please gives some step by step procedure with regard to solving the above mentioned issue.
Today I tried the command: menu back back menu back menu menu back and in the "security" settings and found this:
Version Label:
R1C003
CERT Status:
SEMC [Key OK] [Active]
VIACCESS [Key OK] [Deactive]
MARLIN [Key OK] [Deactive]
SEMC key is active and this is probably the cause of freezing computer and not letting Android 2.1 install. But I'm not sure. Any one who understands these settings please confirm if this is the cause. And if yes then how to 'deactivate' the SEMC key.
coldbird said:
Today I tried the command: menu back back menu back menu menu back and in the "security" settings found this:
Version Label:
R1C003
CERT Status:
SEMC [Key OK] [Active]
VIACCESS [Key OK] [Deactive]
MARLIN [Key OK] [Deactive]
SEMC key is active and this is probably the cause of freezing computer and not letting Android 2.1 install. But I'm not sure. Any one who understand these settings please confirm if this is the cause. And if yes then how to 'deactivate' the SEMC key.
Click to expand...
Click to collapse
No, I believe that this means that the SEMC KEY -- the BACK BUTTON is active, meaning it can be used. The Back button is the only way to activate flash mode when the PC recognizes the phone as a SEMC device.
SEUS says that the min requirement is a P4 3.6Ghz processor, and that if the software doesn't recognize the phone in 3-6 seconds, you have to try it again by using the back button on the software so that it won't lock up.
stan.s said:
No, I believe that this means that the SEMC KEY -- the BACK BUTTON is active, meaning it can be used. The Back button is the only way to activate flash mode when the PC recognizes the phone as a SEMC device.
SEUS says that the min requirement is a P4 3.6Ghz processor, and that if the software doesn't recognize the phone in 3-6 seconds, you have to try it again by using the back button on the software so that it won't lock up.
Click to expand...
Click to collapse
As soon as I hold the back button and attach the USB cable with the phone (Xperia X10) this message appears "Found New Hardware" "SEMC Device" and the computer running on Windows XP (2.8 Ghz processor) hangs and doesn't do anything unless I restart it. I've changed USB port of computer and also set the phone to factory default settings but no progress. I have tried Sony Ericsson Update Service (SEUS) and PC Companion both but no success. Is there any way to upgrade my phone from Android 1.6 to 2.1? Need help.
coldbird said:
Is there any way to upgrade my phone from Android 1.6 to 2.1? Need help.
Click to expand...
Click to collapse
See the couple of threads in this section, but you will need flash mode to use them, and SEUS as well so getting that sorted should be your first concern.
XperiaX10iUser said:
See the couple of threads in this section, but you will need flash mode to use them, and SEUS as well so getting that sorted should be your first concern.
Click to expand...
Click to collapse
I'm a newbie here and this is my first ever smart phone. I'll be grateful if you could copy/paste a link here which could solve my problem or if possible tell me step by step procedure with regard to getting this SEMC device/ driver issue resolved. I have tried upgrading Android from 1.6 to 2.1 on at least two desktop computers but both hanged as soon as the "Found New Hardware" message popped up.
coldbird said:
I'm a newbie here and this is my first ever smart phone. I'll be grateful if you could copy/paste a link here which could solve my problem
Click to expand...
Click to collapse
You can find the threads in this section for getting 2.1, your computer hanging is a different issue however. I don't have XP so maybe someone else that does can help you with that.
Hey, I had the same problem as you..
fyi: I'll be using SEUS and "Update Service" interchangeably
1. google "se update service x10", the first result should be the sonyerricson website. The page there is the download page for SEUS.
2. Download and install 'Update Service' (~35.3MB file).
3. Backup your phone data first.
4. Run SEUS and follow the onscreen instructions. I don't quite remember the exact steps, but it should be something like:
4a. Turn of phone, wait at least 30 secs.
4b. Plug in USB to phone.
4c. Hold 'Back' button on phone
4d. Plug in USB to PC.
5. SEUS should detect your phone and look for updated firmware. But it should also install your SEMC usb drivers that you need for the flash tool.
When I did the above, it didn't find any firmware updates for my phone, so I could just exit SEUS and use the 2.1 flasher in the other posts.
lion1116 said:
Hey, I had the same problem as you..
fyi: I'll be using SEUS and "Update Service" interchangeably
1. google "se update service x10", the first result should be the sonyerricson website. The page there is the download page for SEUS.
2. Download and install 'Update Service' (~35.3MB file).
3. Backup your phone data first.
4. Run SEUS and follow the onscreen instructions. I don't quite remember the exact steps, but it should be something like:
4a. Turn of phone, wait at least 30 secs.
4b. Plug in USB to phone.
4c. Hold 'Back' button on phone
4d. Plug in USB to PC.
5. SEUS should detect your phone and look for updated firmware. But it should also install your SEMC usb drivers that you need for the flash tool.
When I did the above, it didn't find any firmware updates for my phone, so I could just exit SEUS and use the 2.1 flasher in the other posts.
Click to expand...
Click to collapse
I've already tried Sony Ericsson Update Service (SEUS) and PC Companion as I mentioned in my earlier posts above but no success. Please shed some light on 2.1 flasher which u have mentioned. Also, I would appreciate if you could tell me how you resolved your issue. I'm not good at technicalities so I hope you would explain me things in simpler words.
so the 2.1 flash I mentioned won't help your case right now, since you are still stuck at the 'New Hardware Found'.
I just reread your posts, and your computer hangs (ie.freezes?) when you plug in the device?
You will probably need to do the update on a newer (ie. better) computer... can you borrow a friend's computer? If your computer isn't hanging when you plug the device, then everything else will work out. So get your hanging computer issue resolved first.
I think it is a major problem with your pc if the drivers cannot be installed.
At least one try is NOT TO RELEASE THE BACK BUTTON when Seus trys to detect your phone.
If all don't work your XP might be ****ed up and needs a fresh install at all.
If you are not willing to reinstall XP just try to get handson another PC to flash your phone
Also be sure all VirusScanners and Firewalls etc are shut off!
Regards
I've tried at least two desktop computers (both running on Windows XP) and both hang as soon as they find new hardware (only in case of Xperia X10). I tried other hardwares like Printer and another phone Sony Ericsson K750i. Surprisingly both worked perfectly well and drivers were also installed. I think I should give Xperia X10 a try on a laptop now. See what happens.
Issue has been resolved. I installed USB Flash Driver before opening SEUS and going for update. And when driver was successfully installed then I restarted the computer and then upgraded my Xperia X10i by using Sony Ericsson Update Service (SEUS). Now, I'm having Android 2.1 which is working perfectly well. Thanks for your precious suggestion, friends.
Hi coldbird,
can I ask where did you get the drivers?
I checked the S-E site and it says there that the newest drivers are included in Sony Ericsson PC Companion 2.0
If I attach the X10 before opening PC Companion, then after a short while the Companion opens anyway.
I have disabled Kaspersky because I read somewhere that it can cause issues.
I still have not been able to update my friends X10.
Any advice welcomed.
Ofiaich
coldbird said:
Issue has been resolved. I installed USB Flash Driver before opening SEUS and going for update. And when driver was successfully installed then I restarted the computer and then upgraded my Xperia X10i by using Sony Ericsson Update Service (SEUS). Now, I'm having Android 2.1 which is working perfectly well. Thanks for your precious suggestion, friends.
Click to expand...
Click to collapse
Thank you for sharing the tip. It works for me too.
1) Installed the flash driver first by connecting the phone (switched off) to the pc while holding the back key button.
2) Once the driver successfully installed. Restart the pc. Switched on the phone.
3) Open the Sony Companion app and connect the phone.

[Q] I bricked my phone... stupidly...

Hey guys, in need of urgent help.
Last night i went and installed xrecovery onto my x10. This was to allow me getting free x10 2.2.1 which i did, and i got the hotfix's and they also where fine
But heres the problem...
Didnt know if Darkys Gingerbread 2.3.1 would work for me, but i thought it would b as simple as just reinstalling/unzip the freex10 2.2.1 via xrecovery if my phone wouldnt boot. I was wrong!!!
My phones current state is sitting at the main Sony Ericsson Logo on start up. I have tried to put the phone into safe mode. Connected to the PC and no light appears. The PC sees there is a phone connected but the SD card is not seen. i have a dongle which my SD card plugs into, but i just need help...
Question - What can i do to resolve this stupidity and get my phone working properly again?
Cheers,
Jonny
I havent installed what you have but i have that happen to me before where it just hangs on the se logo
was very frustrating
all i done was use se update service software to basically reinstall the se 2.1
version...
so if everything else failed, give that a shot. it worked for me
Sl1ver said:
all i done was use se update service software to basically reinstall the se 2.1
version...
so if everything else failed, give that a shot. it worked for me
Click to expand...
Click to collapse
Sorry, i should have said that my PC sees the phone but i cant connect to the pc because i need to use the notification bar/connect USB...which i can't get to.. am i doing something wrong?
make sure you download Sony Ericson Update Service for your pc
to connect to that, you should switch your phone off, then hold in the back button while you plug the usb into ur phone...
the software shows you how to do this.
My phone didn't go past the se logo, and didnt want to connect either... but it connected to the update service which let me reinstall the original 2.1
This worked thanks a bunch!!
As per my understanding, we cannot brick the phone till the boot loader is cracked. You mess anything with the phone when flashing or when using xRecovery incorrectly, all you need to do is connect the phone in flash mode to your PC and update using Sony Ericsson Update Service or PC Companion and you will get the stock SE Rom back, and you will be ready to mess it up again

[Q] Boot loop after Installing new firmware from SEUS from Custom MIUI rom

So i was running Tripnmiui and on baseband .54 and firmware 435?
and I wanted to update to the new SE Gingerbread, So i connected my phone to my computer and ran the update through the SEUS (PC companion). And it installed the update. But when i turned on my phone it kept boot looping the Sony ericsson logo..
I think i bricked my phone..
Anyone know how to unbrick it or fix it from here? with a possible tutorial?
By the way my battery is pretty low on my phone so i only have one shot.
Thanks you guys!!
Yea, Use the SEUS/PC Suite tool. Go to Update phone and search for the repair link. Connect the phone in flash mode and it ll get you back to stock.
Edit:
I would charge the phone first though, for at least like an hour.
U ran update through seus or pc companion??
Btw,try repairing it with seus again.
Sent from my X10 TripNMiUI-Iris using Tapatalk
Cant mount the phone therefore i can't Connect to SEUS
Okay follow these specific instructions (I went through the same thing yesterday when I tried to update to the new Iris ROM)
Connect the phone to your comp and start PC Companion
At the PC Companion Home Screen click on the Start button in the Support Zone Tab
Click start again under the Phone Software Update section
A message that the PC companion could not find the phone will pop up.
Click on the repair phone link there and wait.
It took almost 20 mins but my phone unbricked to Stock 2.1

[Q] I killed my phone!

After trying the azzuzu root method for fw2.3.3, I have royaly efed my phone up.
My phone is not recognized by the computer. After being on 2.3.3 it reverted me back to 2.1. Everytime I plug it up it tries to install drivers but then it says unrecognized device. It has done this on my PC and my girlfriends PC. I have tried PC companion, and flash tool and niether one of them recognize my phone! So I'm stuck with an unrooted x10i .435. Please someone help me!
vpllover said:
After trying the azzuzu root method for fw2.3.3, I have royaly efed my phone up.
My phone is not recognized by the computer. After being on 2.3.3 it reverted me back to 2.1. Everytime I plug it up it tries to install drivers but then it says unrecognized device. It has done this on my PC and my girlfriends PC. I have tried PC companion, and flash tool and niether one of them recognize my phone! So I'm stuck with an unrooted x10i .435. Please someone help me!
Click to expand...
Click to collapse
Reinstall the sony software?
Install latest SE adb driver for x10.
Sent from my X10i using XDA App
OP is a murderer.
sent from my stock gb not rooted and no add ons.
I've uninstalled, pc companion, seus, anything related 2 the phone, drivers u name it! I uninstall, restart pc, reinstall, and get the same unrecognized device error! Seems like the drivers that the phone is installing is ever up
Sent from my X10i using XDA Premium App
@OP
in short u are f****d.!
try rooting it with super one click or zroot(somethinng like that).
Yo.. let me explain something.
When i rooted and downgraded the kernel it used the old ADB drivers.
When i upgraded it required the new ADB drivers.
Maybe that is your issue.
flash the generic SE firmware with flashTool. It should work...
turn off phone - take out battery - press back key - insert usb - insert battery.
That should do the trick. Then Flashtool to stock
I probably have used this method 50 times the past 2 days trying to upgrade to GB. Always flashes ok but phone wont boot. Finally gave up and stayed with 2.1 and upgraded to MIUI. So it aint dead yet, just injured LOL
2 different computers won't recognize the phone, I can't flash with flashtool! It goes into flag mode but flashtooldoesnt recognize the phone. Somebody know how to manually install drivers?
Sent from my X10i using XDA Premium App
similar issue
i have a somewhat similar problem...i used azzuzu's method to downgrade the kernel for rooting..as it was said the phone got stuck on the sony ericsson logo and i tried to connect it according to the steps..but flashtool isnt recognising my phone anymore and busybox isnt being installed..now my phone never starts up and is always stuck at the sony ericsson logo..plz someone help sorry for posting this in your thread , feeling pretty helpless right now
Upload some pictures.

go back to froyo

hi, I have an x10 mini pro, i've been used to flash custom roms on it and if something goes wrong i was always capable of moving back to froyo using pc companion's repair option, but i've been trying today to go back to froyo because a friend of mine bought the cell to me but she doesn't like Cyanogen mod cause it has bugs, so i plugged the phone to pc companion but it doesn't connect my phone, when i press support zone it doens't recognize the device, if i press how to connect a popup comes out, i follow instructions but the "final" option is to update pc companion, but i have the latest version. and that's it, how can i go back to froyo? im currently on gingerDx v021b.
does anyone has the files for flashtool or guide me on how to go back? thanks
plotinus said:
hi, I have an x10 mini pro, i've been used to flash custom roms on it and if something goes wrong i was always capable of moving back to froyo using pc companion's repair option, but i've been trying today to go back to froyo because a friend of mine bought the cell to me but she doesn't like Cyanogen mod cause it has bugs, so i plugged the phone to pc companion but it doesn't connect my phone, when i press support zone it doens't recognize the device, if i press how to connect a popup comes out, i follow instructions but the "final" option is to update pc companion, but i have the latest version. and that's it, how can i go back to froyo? im currently on gingerDx v021b.
does anyone has the files for flashtool or guide me on how to go back? thanks
Click to expand...
Click to collapse
You mean eclair, not froyo
I think you have to go into update phone or something in pc companion then do it from there, it doesn't matter if it recognizes the phone.
If that fails you'll have to use SEUS or flashtool, I'll try finding the files for you
I haven't used PC Companion in a while so I can't give you much advice
x10man
x10man said:
You mean eclair, not froyo
I think you have to go into update phone or something in pc companion then do it from there, it doesn't matter if it recognizes the phone.
If that fails you'll have to use SEUS or flashtool, I'll try finding the files for you
I haven't used PC Companion in a while so I can't give you much advice
x10man
Click to expand...
Click to collapse
Oh yeah. Eclair my bad!
Thanks you I'm gonna try it. If you find the files please let me know
SGS2
plotinus said:
Oh yeah. Eclair my bad!
Thanks you I'm gonna try it. If you find the files please let me know
SGS2
Click to expand...
Click to collapse
No luck in finding the files so far but you could follow the guide here and make your own ftf file specific to your operator and country - that will work best aside from PC Companion
x10man
x10man said:
No luck in finding the files so far but you could follow the guide here and make your own ftf file specific to your operator and country - that will work best aside from PC Companion
x10man
Click to expand...
Click to collapse
i'm gonna try, i think latest pc companio (2.1) doesn't have the repair option, cause i remember with older ones i was able to choose repair even with my phone unplugged...
something else, when i open seus, a loading bar apears "checking for updates", but it never gets to the end, just half way and a popup appears: "AN ERROR OCURRED, APPLICATION WILL CLOSE". and it closes... can you help?
plotinus said:
i'm gonna try, i think latest pc companio (2.1) doesn't have the repair option, cause i remember with older ones i was able to choose repair even with my phone unplugged...
something else, when i open seus, a loading bar apears "checking for updates", but it never gets to the end, just half way and a popup appears: "AN ERROR OCURRED, APPLICATION WILL CLOSE". and it closes... can you help?
Click to expand...
Click to collapse
Hmm, no I can't seem to. try running it with admin privileges and maybe XP compatibility mode if you're on vista or 7
x10man
I've manage to do it. Had to use flashtool. Thanks for the help. Thread can be closed
SGS2

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