was driving home and had the phone in my front pocket. im guessing a button may have been pressed to long, my screen is blank and nothing is displayed, i was able to reflash it using the original operators 1.6 AT&T firmware, then connected to SEUS, and still the screen comes up blank no boot load screen nothing if i pull the battery out and power on the the phone vibrates then appeares to be working but the screen stays blank. any suggestions. i was using the 2.1-1 .435 at the time it happened.
so i will have to send fone in for warrenty, which is still ok since fone is only 60 days old. will reply back to post when i get fone back.
got RMA fone in mail looks like new all is good but 1.6 os still AT&T still no update.
Related
I bought my HD2 about 3 weeks ago. Used from Australia (I live in NZ where the phone is not available yet). I got it from eBay, it's supposed to be 2 months old.
Phone worked fine, installed a cooked rom and everything was going great until a few nights ago.
I was playing badminton and had the phone in my pocket. When I took it out, it wasn't responding. So I pulled the battery out and when I tried to turn it back on, all I got was a white screen. I don't know if having the phone in my pocket while playing badminton had anything to do with it, but I didn't fall or anything.
Since then I've tried turning on hundreds of times. Most of the time it's a white screen with a slight yellow tint. Sometimes it's a normal white. Some other times it's a white screen with 'HTC', but in each case, it doesn't go beyond the white screen.
Have tried doing a hard reset, and it says it's successful, but when it reboots, same thing.
Have got it into the mode where you can flash the ROM (hold vol down when turning on), and when I tried to flash the cooked rom, it gets to 1% then resets. When I tried to flash an HTC rom, it just sits at 0% and eventually Windows gives me an error.
Have talked to HTC, and it seems I have to send my phone back to Australia to get fixed. But the service centers in Australia need a receipt/proof of purchase in order to fix it under warranty.
So it looks like I can't get it repaired without paying for it myself.
Does anyone have any ideas what's going on? Or can suggest something else I can try to bring it back to life?
Thanks
Hi ,
My phone suddenly died on me. I was using Flipboard and after I close it by pressing the power button once short.
After few seconds I wanted to check something else and I push the home button as usual and the lock screen shows up I did my unlock pattern it shows me the green color and then it gets stuck completely froze. I didn’t have any choice than to press and hold the power button. After holding for more then a minute the screen went off but it didn’t vibrate as usual when is all shut down. I took the battery out , put it back and no luck. I tried all the button combination for recovery, download … nothing.
The battery was about 50% when it happened.
I’m on SLIM ICS 4.2 with FLUXI 0.3 kernel and I never had problems up to today.
I tried to charge it and nothing happens , no charging animation..
It’s anything else that I can try or to send it to Samsung service, but that will take more likely few weeks.
I’m lucky somehow as the warranty will expire on August 2.
Thx
You could try a new battery. You could also try a jig. If they don't work, send it in for warranty service & hope they don't notice or care you've been messing with it/been running non stock firmware.
If they do notice/care, you won't get warranty service. If they don't notice/don't care, you will. Getting this fixed under warranty is no certainty as running non stock firmware voids same.
momyc said:
Hi ,
My phone suddenly died on me. I was using Flipboard and after I close it by pressing the power button once short.
After few seconds I wanted to check something else and I push the home button as usual and the lock screen shows up I did my unlock pattern it shows me the green color and then it gets stuck completely froze. I didn’t have any choice than to press and hold the power button. After holding for more then a minute the screen went off but it didn’t vibrate as usual when is all shut down. I took the battery out , put it back and no luck. I tried all the button combination for recovery, download … nothing.
The battery was about 50% when it happened.
I’m on SLIM ICS 4.2 with FLUXI 0.3 kernel and I never had problems up to today.
I tried to charge it and nothing happens , no charging animation..
It’s anything else that I can try or to send it to Samsung service, but that will take more likely few weeks.
I’m lucky somehow as the warranty will expire on August 2.
Thx
Click to expand...
Click to collapse
Sounds like a hardware malfunction. Get it serviced mate.
Also even if the charging icon doesnt shows up, leave it plugged like an hour or so and try buttons again
Thanks guys ,
I tried other battery also ,nothing , not even the first Samsung Logo and/or the first vibration when it's on
I kept it plug for few hours or so and still nothing. I don't have a jig unfortunately .
Definetly ,I'll send it to be repaired , luckly is the company phone and I may push it for an SIII if cannot be repaired.
thx.
After having the origional HTC Amaze i purchased sent back to TMobile due to my WiFi not working, they sent me a referbished one. 3-5 days ago my phone began to shut off at random times. But tonight it shut off, and when I went to turn it back on, it vibrated like it should but the screen stay black (No Tmobile splash or anything). I proceeded to remove the battery for 30 seconds (counting by mississippi's) and reinserted the battery. Again, it vibrated like it would turn on, yet the screen stayed black. I retried this process multiple times to no avail. I read on another thread that i should plug it in for 30-45 minutes incase the battery is dead. Upon plugging it in, the charge light booted orange like it should, but went out and the phone will vibrate like its booting, pause for 60 seconds and vibrate again.
I tried to factory reset it (Hold down the volume down key and press the power button) And it again stayed black and vibrated like it was trying to turn on, but the screen stayed black.
Im not worried about anything on the phone being lost or destroyed. I never tried to root it or anything, i just put music on it.
If anyone could help me, it would be greatly appreciated.
Blue2devils7 said:
After having the origional HTC Amaze i purchased sent back to TMobile due to my WiFi not working, they sent me a referbished one. 3-5 days ago my phone began to shut off at random times. But tonight it shut off, and when........... ..
Click to expand...
Click to collapse
How long ago did you send it to tmo for the replacement? I would just send it in for another replacement if you are still within the time frame. If you never rooted it or modified it then it has to be a hardware problem or maybe try a different battery
Maybe 3 months ago? I don't have insurance but the funny thing is, it started happening when i downloaded a software update
Blue2devils7 said:
Maybe 3 months ago? I don't have insurance but the funny thing is, it started happening when i downloaded a software update
Click to expand...
Click to collapse
If the device wont turn on, there is really no troubleshooting you can do besides trying a different battery. Call t-mobile and if they won't help you call htc directly, they have a 1 year limited warranty (i think it cant have any physical damage like its been dropped or anything)
Hello!
Earlier tonight I received a text message and then my phone died - I knew the battery was nearly dead.
When I plugged it in, nothing happened - no orange LED like usual.
I let it sit for a while and still nothing.
Eventually I pulled the battery and put it back in and still won't power on.
Pulled the battery again (left it out), left the back cover off, and then plugged in the power.
After about 2 seconds the orange LED comes on for about 4 seconds and then turns off <---I've not seen any other posts mention this.
The phone will not boot still though - tried holding down power for 60 seconds, and even tried in conjunction with volume up and volume down.
The screen remains black, no vibration, no HTC logo .. nothing.
My wife has the same phone, so I put her battery in mine and it still will not boot.
My phone is NOT rooted or modified in any way (using stock VzW rom)
The screen is cracked but it's been that way for months and I've had an Otterbox on it ever since (go figure .. should have had one before it got broken). It's been working fine. It has not gotten wet today, or been sat on, or dropped or even looked at funny.
The phone is out of warranty and I do not have VzW accidental coverage.
Are there any more tricks to try, or should I go to the store tomorrow?
Thanks!
I am going to plug it into the computer and see if ADB will see it, but my assumption is no.
I'm thinking maybe the processor died... ???
I know if a PC processor dies then nothing happens when trying to boot .. no post beep or video.
CinRyan said:
Hello!
Earlier tonight I received a text message and then my phone died - I knew the battery was nearly dead.
When I plugged it in, nothing happened - no orange LED like usual.
I let it sit for a while and still nothing.
Eventually I pulled the battery and put it back in and still won't power on.
Pulled the battery again (left it out), left the back cover off, and then plugged in the power.
After about 2 seconds the orange LED comes on for about 4 seconds and then turns off <---I've not seen any other posts mention this.
The phone will not boot still though - tried holding down power for 60 seconds, and even tried in conjunction with volume up and volume down.
The screen remains black, no vibration, no HTC logo .. nothing.
My wife has the same phone, so I put her battery in mine and it still will not boot.
My phone is NOT rooted or modified in any way (using stock VzW rom)
The screen is cracked but it's been that way for months and I've had an Otterbox on it ever since (go figure .. should have had one before it got broken). It's been working fine. It has not gotten wet today, or been sat on, or dropped or even looked at funny.
The phone is out of warranty and I do not have VzW accidental coverage.
Are there any more tricks to try, or should I go to the store tomorrow?
Thanks!
I am going to plug it into the computer and see if ADB will see it, but my assumption is no.
I'm thinking maybe the processor died... ???
I know if a PC processor dies then nothing happens when trying to boot .. no post beep or video.
Click to expand...
Click to collapse
Try charging the battery on your wifes phone then turning yours on and see if it works if the processors dead like you assume then well R.I.P Rezzy if you call verizon they will tell you to do a factory reset from the recovery maybe you could try that
My phone was working fine earlier, sent a text off, went to write another one, pressed the search button by accident and then the screen froze, wouldnt respond to any touch at all. Tried turning the screen on and off for a bit, volume was still working etc, in the end pulled the battery. Phone restarted, managed to get it to the normal lock screen (where it had my alarm/activities for the day displayed) but again, unresponsive to touch. Pulled again a few times and the same thing happened so I decided to leave it, figured maybe the heat/humidity here (on holiday in India) had wreaked havoc with some component.
Anyways, restarted again 30 minutes later and this time couldn't get past the windows phone screen -as soon as that loaded, it reset the phone and got stuck in a neverending loop. Held up and down together and got to the screen I think is called SPL (never bothered with any of the rooting stuff)
However, the TOUCH simply says "TOUCH NONE". So obviously theres a problem there. Everything else is the same.
I tried disabling/enabling the HTC log/modem bridge but that didn't help and did a reboot and factory reset a few times but that didn't help either. Now Ive got the device hooked up to my laptop, changed from serial to USB but I don't know what (if anything) I can do in this state?
I tried earlier holding down to put it into zune mode, it completed restoring the version but then as the zune software restarted the phone, it went back into the endless cycle - the zune software was still waiting for it to reconnect again to complete the process, but obviously I couldn't get it that far.
wrublo said:
My phone was working fine earlier, sent a text off, went to write another one, pressed the search button by accident and then the screen froze, wouldnt respond to any touch at all. Tried turning the screen on and off for a bit, volume was still working etc, in the end pulled the battery. Phone restarted, managed to get it to the normal lock screen (where it had my alarm/activities for the day displayed) but again, unresponsive to touch. Pulled again a few times and the same thing happened so I decided to leave it, figured maybe the heat/humidity here (on holiday in India) had wreaked havoc with some component.
Anyways, restarted again 30 minutes later and this time couldn't get past the windows phone screen -as soon as that loaded, it reset the phone and got stuck in a neverending loop. Held up and down together and got to the screen I think is called SPL (never bothered with any of the rooting stuff)
However, the TOUCH simply says "TOUCH NONE". So obviously theres a problem there. Everything else is the same.
I tried disabling/enabling the HTC log/modem bridge but that didn't help and did a reboot and factory reset a few times but that didn't help either. Now Ive got the device hooked up to my laptop, changed from serial to USB but I don't know what (if anything) I can do in this state?
I tried earlier holding down to put it into zune mode, it completed restoring the version but then as the zune software restarted the phone, it went back into the endless cycle - the zune software was still waiting for it to reconnect again to complete the process, but obviously I couldn't get it that far.
Click to expand...
Click to collapse
Hold down the volume up and volume down at the same time while hitting the power once you see the white screen you can let go of the power; in green lettering you're going to see the SPL, for most of us its 2.05.160023. This is the bootloader screen, everything there is done by the volume toggle, no touch screen here. Your phone is stock which means you won't be flashing like we customized folks do so let's start with the SPL, what is it and by some chance is it HSPL'd?
berrywr said:
Hold down ..... etc...
Click to expand...
Click to collapse
berrywr, TOUCH NONE on SPL screen means either corrupted touch driver or dead touch screen.