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Asus just contacted me regarding my RMA I just received today. It does work better then my last tablet, but soon as I start streaming bluetooth the wifi just drops right out. Anyway, they indicated THERE IS a hardware fix and I'm going to have to send my tablet BACK to them again. I have no idea what this hardware fix is or what it implies. I'm trying to get back in touch with support so I can get ANOTHER RMA to send the tablet back out again for this "hardware fix".
Your tab is just racking up those flyer miles. Hopefully it gets fixed this time.
I got the same email today saying that they had a hardware fix. They said that it will be a couple weeks before its ready so they suggested that I wait for 2 weeks other wise my tablet will just sit there. Its encouraging for sure.
kkpsichologist said:
I got the same email today saying that they had a hardware fix. They said that it will be a couple weeks before its ready so they suggested that I wait for 2 weeks other wise my tablet will just sit there. Its encouraging for sure.
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Click to collapse
The real big problem with this is by the time they actually get to service everyone there will be perfectly high end tablets out on the market already. Asus really bombed on this one.
opentoe said:
The real big problem with this is by the time they actually get to service everyone there will be perfectly high end tablets out on the market already. Asus really bombed on this one.
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Click to collapse
Yep also I think the fix is only for the WiFi range not Bluetooth WiFi speeds
Sent from my PG86100 using Tapatalk
Wordlywisewiz said:
Yep also I think the fix is only for the WiFi range not Bluetooth WiFi speeds
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
Heck, if they have a fix for the wifi range I'll be ecstatic. You mean I won't have to tape tinfoil to the front of my Prime anymore? If that's true, life will be great.
Of course, ASUS may as well just do a general recall b/c as soon as it hits the fan and people find out there is a wifi fix, they're probably going to get 50% returns anyway. I think a ton of people are putting up with wifi right now because it's adequate but they know it's really not as good as it could or should be.
Prime + properly working WiFi = ABSOLUTELY AWESOME user experience.
EDIT: Also, I think they should make the fix available through their authorized service providers nationwide and not force everyone to send back to the only repair center in the country that appears to be working on these right now.
Well that is encouraging that they have a hardware fix. I agree a mass recall should be done for those who want it. Ship us new ones so we are not waiting for them to get repaired when the mass influx hits. They can use the techs to just fix all the current models we ship back without having rush jobs causing scratches on the cases/glass. Sell them as refurbished and people will still snap them up in a heart beat.
opentoe said:
Asus just contacted me regarding my RMA I just received today. It does work better then my last tablet, but soon as I start streaming bluetooth the wifi just drops right out. Anyway, they indicated THERE IS a hardware fix and I'm going to have to send my tablet BACK to them again. I have no idea what this hardware fix is or what it implies. I'm trying to get back in touch with support so I can get ANOTHER RMA to send the tablet back out again for this "hardware fix".
Click to expand...
Click to collapse
Yes, I heard this as well. Gary from Asus stated this in his last interview with CNET. http://news.cnet.com/8301-1035_3-57373634-94/putting-the-transformer-prime-in-perspective/
"The second area of concern with users is the performance of the unit with Wi-Fi and BT enabled at the same time. For a very small minority of users, this combination resulted in signal dropouts or severely degraded wireless performance. We are still investigating the root cause of this problem with returned units, but it appears to be a random manufacturing process issue with properly attaching an antenna.
At this time we have been reworking or replacing units for customers who have reported this problem. In addition, we will start a standardized repair process shortly to ensure any units that still suffer from the problem are properly fixed and offer the same level of Wi-Fi performance as the current shipping units."
The broadcom combo chip is what controls the WIFI/GPS/Bluetooth. Look at BOLD statement above. Not sure what he is talking about atm. I thought WIFI/Bluetooth was ran out of same antenna. I have the WIFI/Bluetooth fallout as well. I modded my prime and have external antenna directly from pogo pin locations. So..... I think it must be something else HARDWARE related. Maybe a resistor or something else coming from the chip that is not right? I been thinking about this ever since I heard that statement.
Erusman said:
Yes, I heard this as well. Gary from Asus stated this in his last interview with CNET. http://news.cnet.com/8301-1035_3-57373634-94/putting-the-transformer-prime-in-perspective/
"The second area of concern with users is the performance of the unit with Wi-Fi and BT enabled at the same time. For a very small minority of users, this combination resulted in signal dropouts or severely degraded wireless performance. We are still investigating the root cause of this problem with returned units, but it appears to be a random manufacturing process issue with properly attaching an antenna.
At this time we have been reworking or replacing units for customers who have reported this problem. In addition, we will start a standardized repair process shortly to ensure any units that still suffer from the problem are properly fixed and offer the same level of Wi-Fi performance as the current shipping units."
The broadcom combo chip is what controls the WIFI/GPS/Bluetooth. Look at BOLD statement above. Not sure what he is talking about atm. I thought WIFI/Bluetooth was ran out of same antenna. I have the WIFI/Bluetooth fallout as well. I modded my prime and have external antenna directly from pogo pin locations. So..... I think it must be something else HARDWARE related. Maybe a resistor or something else coming from the chip that is not right? I been thinking about this ever since I heard that statement.
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Click to collapse
I think all Primes have this issue, it's just only a small amount of Prime owners are streaming audio over Bluetooth. That is why the hardware fix won't be ready for about 2 weeks, and I am not sure how long before the production Primes will come off the line with the fix included.
diecast17 said:
I think all Primes have this issue, it's just only a small amount of Prime owners are streaming audio over Bluetooth. That is why the hardware fix won't be ready for about 2 weeks, and I am not sure how long before the production Primes will come off the line with the fix included.
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Click to collapse
I agree. Gary is quoted saying "a very small minority of users" have this issue. I haven't heard of anyone yet that owns a prime that doesn't have this issue.
The big ? is.. What is this hardware fix? I would love to open a prime that has the WIFI/BT issue fixed by Asus. See what they have done to it. I highly doubt it is the broadcom chip itself. Must be a smaller component flawed on mobo to cause this issue.
This could also be a fix for weak wifi in general. A couple of people have posted that "insider sources" other than Gary said there was some sort of hardware antenna fix in the works, probably within 30 days. Could be related to these emails.
Sent from my HTC Incredible using Tapatalk
dcAndroidFan said:
This could also be a fix for weak wifi in general. A couple of people have posted that "insider sources" other than Gary said there was some sort of hardware antenna fix in the works, probably within 30 days. Could be related to these emails.
Sent from my HTC Incredible using Tapatalk
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Click to collapse
Yes. They keep referring to "Antenna fix." My factory WIFI/GPS antenna are removed. I have antenna directly to mobo pogos via SMA connectors. I still have the WIFI/BT fallout issue. That is why I keep thinking its something on the primes mobo that is not right. Hmmmmm maybe something to do with the shielding and the broadcom chip?
Anywho... yes it would be cool to see what they do since they tell us that it IS a Hardware issue.
Hardware fix
The hint is the combo chip were they share the B/T and Wi-Fi I believe they are separating them and the antennas.
Would be great if we could get this verified and made into an official ASUS sticky thread. I know we are all very interested in the outcome.
Edit: If the new hardware fixes wifi range, that is. I am aware that an official sticky thread exists for the BT fallout issue.
Sent from my HTC Incredible using Tapatalk
bologdl said:
The hint is the combo chip were they share the B/T and WiFi I be live they are separating them and the antennas.
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Click to collapse
Yes. I am going to pull the broadcom #'s on the combo chip tonight if I get a chance. Then find out what pinouts control the WIFI/BT combo. I do know that WIFI and BT both operate at 2.4ghz. And I thought share the same antenna. I didn't think they could seperate it. Hey maybe I will learn something. Always fun!
Anyone else have some ideas on this whole issue?
Erusman said:
Yes. I am going to pull the broadcom #'s on the combo chip tonight if I get a chance. Then find out what pinouts control the WIFI/BT combo. I do know that WIFI and BT both operate at 2.4ghz. And I thought share the same antenna. I didn't think they could seperate it. Hey maybe I will learn something. Always fun!
Anyone else have some ideas on this whole issue?
Click to expand...
Click to collapse
Keep us posted. Would also be nice to know when this fix will go into production!!!!!
opentoe said:
Asus just contacted me regarding my RMA I just received today. It does work better then my last tablet, but soon as I start streaming bluetooth the wifi just drops right out. Anyway, they indicated THERE IS a hardware fix and I'm going to have to send my tablet BACK to them again. I have no idea what this hardware fix is or what it implies. I'm trying to get back in touch with support so I can get ANOTHER RMA to send the tablet back out again for this "hardware fix".
Click to expand...
Click to collapse
If this is true I would ask Asus to send me a loaner first and using the same box from the loaner to ship my own prime.
Erusman said:
I agree. Gary is quoted saying "a very small minority of users" have this issue. I haven't heard of anyone yet that owns a prime that doesn't have this issue.
The big ? is.. What is this hardware fix? I would love to open a prime that has the WIFI/BT issue fixed by Asus. See what they have done to it. I highly doubt it is the broadcom chip itself. Must be a smaller component flawed on mobo to cause this issue.
Click to expand...
Click to collapse
I think i have one of those with no problems.
I compared wifi signal reading with signal reading on my laptop to same acceespoint , its only couple db lower.
Today i went for a drive with gps test on. 90% of the time i had gps lock. I had up to 12 sats.
a1jatt said:
I think i have one of those with no problems.
I compared wifi signal reading with signal reading on my laptop to same acceespoint , its only couple db lower.
Today i went for a drive with gps test on. 90% of the time i had gps lock. I had up to 12 sats.
Click to expand...
Click to collapse
1. I think Gary was referring to the Bluetooth dropout issue.
2. My Prime gets almost exactly the same signal as my HTC phone but the data throughput drops off a lot more at the same distance.
3. Those who want GPS for navigation would say that losing your lock 10% of the time is a problem. (especially in cities where you need to make a number of quick turns in short distances)
Not saying that you should be discontent. Just observing the counterpoint.
Sent from my HTC Incredible using Tapatalk
a1jatt said:
I think i have one of those with no problems.
I compared wifi signal reading with signal reading on my laptop to same acceespoint , its only couple db lower.
Today i went for a drive with gps test on. 90% of the time i had gps lock. I had up to 12 sats.
Click to expand...
Click to collapse
Stream some bluetooth and then get back to us. I stream right from the tablet itself and still my wifi drops right out. Pooop.
1.) Has anyone with the "Bluetooth Problem" rooted their phone and found that it fixed the BT issue.
2.) Did the first OTA cause the BT problem on the Amaze.
I bought my HTC Amaze in January 2012. I didn't have my access to my Plantronic headsets at the time. Before I was able to test the Bluetooth on my Amaze, the first OTA came out. I did the update and all was good. Then my headsets came in and I tried them all (3 total -Voyager Pro HD and Explorer.) The range with the Voyager and Explorer was about 1-2 Ft. I basically had to hold the handset next to the Bluetooth headset. The Explorer had a better reception, but both headsets were distorted with the sound of static and would drop connection with a mere turn of the head. After ICS I now get about 8-10 Ft. with lots of static at anything over 3 feet.
My HD2 running CyanogenMod 7 still gets 30 ft. line of sight. And 15-20 through doors and walls.... I guess I'm spoiled.
Thanks for any answers guys.
Nope. Mine works. I have a jawbone prime. No issues with connection.
Sent From My HTC Amaze 4G Via Someone's Room
Maybe there's an issue with your BT antenna? It could be something as similar to the wifi fix (where you add a small piece of aluminum foil to the back of your case where the antenna is).
I have spent alot of time on the T-mo forum in the last few months. For the most part there seems to be a BT issue with at least "some" of the phones. When I updated to ICS the BT did without question get better. Not great.. but marked improvement. The fact that ICS made it better, along with a few posters stating that their phones BT worked fine prior to the first OTA but went bad after the update, led me to believe that the problem may be software related ...ergo the first OTA. The other people that are having this problem also saw a difference when they too updated to ICS.
One update "allegedly" messed up BT on the phone (some anyway) and another made the BT problem better. Strange....
hasoon2000 and kered424 are you guys running stock ROMs? I haven't rooted a custom ROM up to this point because I wasn't sure if it would actually fix the problem. That is why I was seeking a confimation or denial that rooting the phone would fix the problem. My dilemma is returning the phone. I have not unlocked the phone...but I did do the "Leaked ICS." But that is off topic...
I've been running stock for the longest time, but recently switched to NRG's stock-look rom. I've never had an issue with bluetooth (gb, ics, or nrg). When I was running stock, I was rooted, but I doubt rooting will fix your problem.
kered424 said:
I've been running stock for the longest time, but recently switched to NRG's stock-look rom. I've never had an issue with bluetooth (gb, ics, or nrg). When I was running stock, I was rooted, but I doubt rooting will fix your problem.
Click to expand...
Click to collapse
Thanks for you reply kered424.
I guess what I am really looking for is someone that actually recognized they had the problem and notice a change when rooting a custom ROM onto the phone. I may not find that person here...most people here root without need. I'm all about rooting...I have an HD2 that I still root (my digitizer just went out.) I just do not want to go through the hassle of rooting only to find out that it was the hardware and not the software. I would not even post about this and root the phone...if it were not for the marked impovement when I updated to "Leaked ICS."
It leaves me going: "Hardware?..software?...hardware?...software?"
From your description, it sounds like hardware. Have you tried the aluminum foil trick? That's the only thing I can think of.
Solution to Amaze 4G Bluetooth Issues. Possibly.
I've been reading XDA forums and modding my phones for years and now and at last I may actually have a contribution to make.
Alright all of you suffering with this enormous Bluetooth problem on the Amaze 4G that HTC pretty much refuses to acknowledge or address.
I too purchased an Amaze a couple months ago and was quite satisfied with its overall performance. That is until I received a Bluetooth ipad game controller and set of S9-HD Bluetooth headphones for my birthday. Then the nightmare began. Constant signal loss. If I were trying to text someone the sound would cut out on every key press. The ipad game controller would lose connection before getting through level one on Metal Slug Three played with NEO.emu (an awesome app by the way for its support of that controller). The in call signal quality was terrible and this was after trying multiple headsets. I read about a foil trick to correct this problem but never once found a tutorial on how to do it and the Bluetooth antenna prongs often spoke of were never actually pointed out anywhere. I looked all night for a diagram that would indicate which ones they are. I am guessing the they are the ones on the upper left. Not the top two immediately above the camera. If I am mistaken please make haste to correct me as it will determine the solution I detail. I had to guess I could find no real confirmation of this as they are both top left. Would someone send me a picture of the actual phone with the backing taken off and indicate which leads are to the Bluetooth antenna? As soon as I can confirm this I will post the fix.
I design and repair custom PC's in my free time for the elderly, disabled, and low income and I used that background to do a little experimenting the result was two more 4G bars in my basement and the the headset cutting out once during a three paragraph text. In game sounds were flawless and in call performance was perfect without a single cut out of signal.
As soon as someone discloses where those actual Bluetooth prongs are. I will post the how to and materials needed to perform this very successful solution. Not a 100% but 90% which is certainly better than the 20% us Amaze users have been putting up with.
I'd also like to thank all the developers for all knowledge and effort that goes into making all the cool enhancements and themes I had on my old HD2 and am now leaning how to apply on the Amaze. Hours of fun. You are all very much appreciated and Keep people like me learning new things.
Oh, I am running NRG's latest Aug 6, 2012 ICS Themed ROM release for the Amaze, Stock Kernel, 4EXT (the best!) S-ON, (Bricked my first Amaze with S-OFF).
As soon as I get confirmation of the antenna location and do a little more testing I will post the fix right here (next week or two). I don't want to look like an idiot or give misinformation if I have it incorrect or cause any damagage to anyones phone.
You are right...I could not find anything showing a diagram or pic of where the antenna is/are located. Hopefully somone will provide you with something. Have tried emailing HTC and outright asking for a diagram?
BlackeyedBandit said:
I've been reading XDA forums and modding my phones for years and now and at last I may actually have a contribution to make.
Alright all of you suffering with this enormous Bluetooth problem on the Amaze 4G that HTC pretty much refuses to acknowledge or address.
I too purchased an Amaze a couple months ago and was quite satisfied with its overall performance. That is until I received a Bluetooth ipad game controller and set of S9-HD Bluetooth headphones for my birthday. Then the nightmare began. Constant signal loss. If I were trying to text someone the sound would cut out on every key press. The ipad game controller would lose connection before getting through level one on Metal Slug Three played with NEO.emu (an awesome app by the way for its support of that controller). The in call signal quality was terrible and this was after trying multiple headsets. I read about a foil trick to correct this problem but never once found a tutorial on how to do it and the Bluetooth antenna prongs often spoke of were never actually pointed out anywhere. I looked all night for a diagram that would indicate which ones they are. I am guessing the they are the ones on the upper left. Not the top two immediately above the camera. If I am mistaken please make haste to correct me as it will determine the solution I detail. I had to guess I could find no real confirmation of this as they are both top left. Would someone send me a picture of the actual phone with the backing taken off and indicate which leads are to the Bluetooth antenna? As soon as I can confirm this I will post the fix.
I design and repair custom PC's in my free time for the elderly, disabled, and low income and I used that background to do a little experimenting the result was two more 4G bars in my basement and the the headset cutting out once during a three paragraph text. In game sounds were flawless and in call performance was perfect without a single cut out of signal.
As soon as someone discloses where those actual Bluetooth prongs are. I will post the how to and materials needed to perform this very successful solution. Not a 100% but 90% which is certainly better than the 20% us Amaze users have been putting up with.
I'd also like to thank all the developers for all knowledge and effort that goes into making all the cool enhancements and themes I had on my old HD2 and am now leaning how to apply on the Amaze. Hours of fun. You are all very much appreciated and Keep people like me learning new things.
Oh, I am running NRG's latest Aug 6, 2012 ICS Themed ROM release for the Amaze, Stock Kernel, 4EXT (the best!) S-ON, (Bricked my first Amaze with S-OFF).
As soon as I get confirmation of the antenna location and do a little more testing I will post the fix right here (next week or two). I don't want to look like an idiot or give misinformation if I have it incorrect or cause any damagage to anyones phone.
Click to expand...
Click to collapse
Still Still No Adequate Solution to Amaze 4G Bluetooth Issues.
badgerdave said:
You are right...I could not find anything showing a diagram or pic of where the antenna is/are located. Hopefully somone will provide you with something. Have tried emailing HTC and outright asking for a diagram?
Click to expand...
Click to collapse
Me too. I asked them for a service manual as I am a PC technician to let me figure it out but just like Toshiba laptops. Not a chance.
Update: Unfortunately my Bluetooth antenna mod/fix seems to only have solved the connectivity issue indoors as my headset still cuts out every few seconds outside and drops calls like crazy. I feel as though we've all been suckered by HTC as they will neither let us exchange for a smartphone that works properly or provide a solution to those of us who purchased this factory defective off the shelf phone.
I will still continue my efforts to find a way to enhance the antenna but I will probably never buy anything from HTC again seeing as how they've chosen to not deal with and dodge this widespread problem. T-mobile is no longer selling the Amaze that was the Sales person's response when I told them they were selling a defective product today at one of their stores, However, on the T-mobile website they are giving them away for free with new contracts. Those poor unfortunates that take them up on that offer who know no better.
I am going to demand a refund from either T-mobile or HTC but I doubt I will get one.
The salesman at T-mobile said "Nothing beats a wired headset." jerk!
Again I am sorry for jumping the gun but I was certain I had made a significant breakthrough in solving the Bluetooth problem on the Amaze.
BlackeyedBandit: I once read that the very first OTA is what messed up the Bluetooth on the Amaze. Unfortunately I am unable to comfirm this, or deny it. When I purchased my Amaze in Janaury 2012 my BT devices were being shipped to me. Before these devices got to me, my Amaze prompted me to do an update. I did it. When my BT devices arrived none of them had a range of more than 1-3 Ft. without static and/or terminated BT connection. When the ICS update came out the range increased to about 8-10 Ft.
I want to revert back the ROM that was first released to see if in fact it is better. But....I don't want to go through all those changes to find out it doesn't work any better. My phone is still completely stock...because I want to be able to return it soon. I love the phone and only want the BT to work in a manner that I have become accustomed to with HTC products. And to get the video stereo sound quality fixed too.
This is my second HTC device. The first was the HD2. It was a nightmare with WinMo 6.5 on it. I returned that thing 5 times and never got one that worked right. I eventually...with the help of xda members and others, learned the art of rooting. Once I got that down and rooted Andriod onto it, I was in love. I thought that even with all it's faults, HTC made an awesome device. I just needed to figure out how to "tune it up."
So I believed that the Amaze would be super awesome and looked forward to getting it. I feel let down because BT is a must for me. I'm not sure I will buy another HTC product either. This is the second time I have been burned.
BlackeyedBandit said:
Me too. I asked them for a service manual as I am a PC technician to let me figure it out but just like Toshiba laptops. Not a chance.
Update: Unfortunately my Bluetooth antenna mod/fix seems to only have solved the connectivity issue indoors as my headset still cuts out every few seconds outside and drops calls like crazy. I feel as though we've all been suckered by HTC as they will neither let us exchange for a smartphone that works properly or provide a solution to those of us who purchased this factory defective off the shelf phone.
I will still continue my efforts to find a way to enhance the antenna but I will probably never buy anything from HTC again seeing as how they've chosen to not deal with and dodge this widespread problem. T-mobile is no longer selling the Amaze that was the Sales person's response when I told them they were selling a defective product today at one of their stores, However, on the T-mobile website they are giving them away for free with new contracts. Those poor unfortunates that take them up on that offer who know no better.
I am going to demand a refund from either T-mobile or HTC but I doubt I will get one.
The salesman at T-mobile said "Nothing beats a wired headset." jerk!
Again I am sorry for jumping the gun but I was certain I had made a significant breakthrough in solving the Bluetooth problem on the Amaze.
Click to expand...
Click to collapse
This Piece of S was offered as a replacement to FIVE HTC Sensations, followed by a Samsung Galaxy S Blaze?, followed by THREE HTC Amazes...all in 11 months. WiFi doesn't work right. Bluetooth is practically useless on the Amaze, and worse when combined with WiFi. I've used it with three different high-end Bluetooth devices (Plantronics (best-I forget the name), Samsung's best, and the Motorola Sliver Elite. All work find with friends' phones when I've tried to troubleshoot. I've used several WiFi routers, access points, repeaters,etc...still the signals fluctuate, the sound warbles, and the calls get disconnected.
I have LITERALLY spent 49:25 hours on the phone with T-Mobile, and 16:30 hours on the phone with HTC. There has been no resolution. T-Mobile...offered...me...the option (get this...) to pay MORE money and get a different phone. I've spent countless hours on websites (I'm a software developer and systems integrator, so I know my way around) and was unable to get anything working. I've had to hold the phone...in my hand...about 1-2ft from my Bluetooth devices to get them to work at all.
The device is FULL of known issues. Bluetooth & WiFi being the only ones about which I care.
I've also gone back to the T-Mobile store twice (which dialing 611 or the 800-number tells you not to do...but after the HTC Sensation, and then the HTC Amaze issues, I had to choice but to go to the face-to-face supervisors and beg for help.) The first supervisor left T-Mobile and the second one "Jodi" was INCREDIBLY rude to me.
T-Mobile's 611/800-number "customer service" has three times not documented anything - and I was on the phone for 1:30 hours/each.
notperse said:
This Piece of S was offered as a replacement to FIVE HTC Sensations, followed by a Samsung Galaxy S Blaze?, followed by THREE HTC Amazes...all in 11 months. WiFi doesn't work right. Bluetooth is practically useless on the Amaze, and worse when combined with WiFi. I've used it with three different high-end Bluetooth devices (Plantronics (best-I forget the name), Samsung's best, and the Motorola Sliver Elite. All work find with friends' phones when I've tried to troubleshoot. I've used several WiFi routers, access points, repeaters,etc...still the signals fluctuate, the sound warbles, and the calls get disconnected.
I have LITERALLY spent 49:25 hours on the phone with T-Mobile, and 16:30 hours on the phone with HTC. There has been no resolution. T-Mobile...offered...me...the option (get this...) to pay MORE money and get a different phone. I've spent countless hours on websites (I'm a software developer and systems integrator, so I know my way around) and was unable to get anything working. I've had to hold the phone...in my hand...about 1-2ft from my Bluetooth devices to get them to work at all.
The device is FULL of known issues. Bluetooth & WiFi being the only ones about which I care.
I've also gone back to the T-Mobile store twice (which dialing 611 or the 800-number tells you not to do...but after the HTC Sensation, and then the HTC Amaze issues, I had to choice but to go to the face-to-face supervisors and beg for help.) The first supervisor left T-Mobile and the second one "Jodi" was INCREDIBLY rude to me.
T-Mobile's 611/800-number "customer service" has three times not documented anything - and I was on the phone for 1:30 hours/each.
Click to expand...
Click to collapse
Bro I think you have been extremely unlucky with the amaze. Although it does have some issues (capacitative light bleed, camera flash bleed, lower battery life than one would like, and slow development) most of these have been overcome to a great extent. If you are using a case you will have WiFi issues and possibly Bluetooth (I had WiFi issues with cover on, no BT issues) but that's fixible with a silver cigarette foil (or gold as well Iguess) placed in the battery back cover right beside the camera hole in the cover.
BlackeyedBandit said:
I've been reading XDA forums and modding my phones for years and now and at last I may actually have a contribution to make.
Alright all of you suffering with this enormous Bluetooth problem on the Amaze 4G that HTC pretty much refuses to acknowledge or address.
I too purchased an Amaze a couple months ago and was quite satisfied with its overall performance. That is until I received a Bluetooth ipad game controller and set of S9-HD Bluetooth headphones for my birthday. Then the nightmare began. Constant signal loss. If I were trying to text someone the sound would cut out on every key press. The ipad game controller would lose connection before getting through level one on Metal Slug Three played with NEO.emu (an awesome app by the way for its support of that controller). The in call signal quality was terrible and this was after trying multiple headsets. I read about a foil trick to correct this problem but never once found a tutorial on how to do it and the Bluetooth antenna prongs often spoke of were never actually pointed out anywhere. I looked all night for a diagram that would indicate which ones they are. I am guessing the they are the ones on the upper left. Not the top two immediately above the camera. If I am mistaken please make haste to correct me as it will determine the solution I detail. I had to guess I could find no real confirmation of this as they are both top left. Would someone send me a picture of the actual phone with the backing taken off and indicate which leads are to the Bluetooth antenna? As soon as I can confirm this I will post the fix.
I design and repair custom PC's in my free time for the elderly, disabled, and low income and I used that background to do a little experimenting the result was two more 4G bars in my basement and the the headset cutting out once during a three paragraph text. In game sounds were flawless and in call performance was perfect without a single cut out of signal.
As soon as someone discloses where those actual Bluetooth prongs are. I will post the how to and materials needed to perform this very successful solution. Not a 100% but 90% which is certainly better than the 20% us Amaze users have been putting up with.
I'd also like to thank all the developers for all knowledge and effort that goes into making all the cool enhancements and themes I had on my old HD2 and am now leaning how to apply on the Amaze. Hours of fun. You are all very much appreciated and Keep people like me learning new things.
Oh, I am running NRG's latest Aug 6, 2012 ICS Themed ROM release for the Amaze, Stock Kernel, 4EXT (the best!) S-ON, (Bricked my first Amaze with S-OFF).
As soon as I get confirmation of the antenna location and do a little more testing I will post the fix right here (next week or two). I don't want to look like an idiot or give misinformation if I have it incorrect or cause any damagage to anyones phone.
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I too have the bluetooth connectivity issues. The only reference I could find to an "aluminum foil fix" was actually wifi antenna related. However, the thumbnail image is in this post by darll, 15th November 2011: (Wifi signal affected by phone case) in the Amaze 4g General forum.
BT MAC addresss
hasoon2000 said:
Nope. Mine works. I have a jawbone prime. No issues with connection.
Sent From My HTC Amaze 4G Via Someone's Room
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Where does the bluetooth get it's MAC address from? (the one under settings/ about/hardware info/ bluetooth address)
chevycowboyusa said:
Where does the bluetooth get it's MAC address from? (the one under settings/ about/hardware info/ bluetooth address)
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I think it is on the chip, but I'm not certain. It could also be programmed into the part of the phone firmware that is not touched when flashing.
I also want to report that I've had no issues with BT connectivity, and I have connected with about 8 headsets / handsfree over the past year.
My Amaze can get into a problem state with the BT, where the phone does not acknowledge a change in BT from off to on or vice versa. When this happens the phone starts to overheat, and I have to power completely down, and then power on again - at which point it will show the actual BT status. I've been on NRG almost from the start, so I don't know if this is a hardware issue or a ROM issue. I haven't had it happen in a while - I'm now more careful about turning on the BT (the problem seemed to happen when I was accidentally hitting the switch twice). Since I know how to avoid it, I haven't pursued any fixes.
Have you tried replacing the back cover? That seems like the most probable fix.
bluetooth
bluetooth problems?!
Hi, I have a rooted and s-off amaze with nightmare rom. everything is working but bluetooth. I can turn it on and switch to visibility but the problem is it can not find any devices and also it can not be found by others. I flashed some kernels but it did not work. please if u know a kernel that fixes bluetooth i can try it. thanks
BT
artur-x said:
bluetooth problems?!
Hi, I have a rooted and s-off amaze with nightmare rom. everything is working but bluetooth. I can turn it on and switch to visibility but the problem is it can not find any devices and also it can not be found by others. I flashed some kernels but it did not work. please if u know a kernel that fixes bluetooth i can try it. thanks
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This have anything to do with it?:
http://forum.xda-developers.com/showpost.php?p=54112028&postcount=6
Hi, I have a couple of HD2's ready for use within the business I work for.
These HD2's were purchased as replacements for older HD2's that had been used and were getting tempramental and old.
I have recieved the new HD2's and heres my problem:
The touch screen seems to decide when, and IF it works. The first time I EVER got it out of the box, unwrapped it etc the touch didn't work.
After a couple of restarts the touch works, then after a bit it will then decide not to work.
This happens constantly, it will work, then wont work, then work, then wont work.
When it works it is fine, just like the HD2 should be, it just seems to be like a moody teenager who decides when and if it want's to work.
Any one know what could cause this? Why it is happening and why it works and then doesn't?
Thanks !
the touch has always been a weak point of this phone, and your issue doesn't sound all that uncommon.
if they still have older version, rom then you should certainly update that.
if there's any warranty you should definitely go that route immediately,, because you almost certainly aren't gonna fix it.
Hi mate
Yes I have updated the ROM's which went from 1.4 (ish) to the current ROM listed on the HTC website. That seemed to fix it, but then I realised the phone was in a good mood, and 10 minutes later it started its hissy fit again.
And about warranty I don't know as I didn't buy them, we may have to attempt to send them back but thats gonna take weeks, as it took weeks for them to arrive. And we need them out and about tbh.
Do you have any idea what the cause is?
Hardware/Software?
Thanks !
sorry no clue why, and I'd say it's most likely hardware,,, a failing digitizer by the sound.
Sounds like the common digitizer issue, just had same with my personal TMOUS HD2.
Our local supplier said he had units 100% new but old that had failed in the box, reckons digi ribbon bonding to digi is bad on both solder & socket types.
From 20+ HD2 handsets we have running in our company I would conclude similar myself.
My personal handset has had extremely light & sympathetic use & hardly minimal use of end key but it still failed.
Hardware durability of digi/micro USB port & mainboard thermal control/BGA solder quality is very poor to be polite ...
I was using my prime with the keyboard attached yesterday morning while running CM10_9/2 version nightly. Now I know WiFi signal strength has never been real strong for the prime in general, in fact it sucks, but I was happy that I could use it all over my home. That all changed yesterday morning when the signal dropped completely. I thought it was just my router so I reset it and checked my phone and PS3 to see how there signal was. Both seemed fine and normal, but not so on the Tablet. I could not get WiFi to reconnect. I was so confused so I restored a couple older ROMs and even flashed brand new ones to see if it was somehow a kernel issue, not so much. Dumbfounded I went in the room that has the router in it with the tablet, not sure why, but I did. Low and behold I had a signal while standing right next to the router. Once I leave that room I cannot get a signal. So I thought I would bring it to my work today to test signal strength with a router a few cubes down to make sure it wasn't my home network. Well the results were the same thing. I can connect to it, but the signal is horrible! Is there anything else I should try? Is there any way to get this fixed under warranty with an unlocked bootloader as all I was doing was reading something online? Any other suggestions you guys might haver? I truly appreciate the forums for times like these. Thanks in advance!
gti3358 said:
I was using my prime with the keyboard attached yesterday morning while running CM10_9/2 version nightly. Now I know WiFi signal strength has never been real strong for the prime in general, in fact it sucks, but I was happy that I could use it all over my home. That all changed yesterday morning when the signal dropped completely. I thought it was just my router so I reset it and checked my phone and PS3 to see how there signal was. Both seemed fine and normal, but not so on the Tablet. I could not get WiFi to reconnect. I was so confused so I restored a couple older ROMs and even flashed brand new ones to see if it was somehow a kernel issue, not so much. Dumbfounded I went in the room that has the router in it with the tablet, not sure why, but I did. Low and behold I had a signal while standing right next to the router. Once I leave that room I cannot get a signal. So I thought I would bring it to my work today to test signal strength with a router a few cubes down to make sure it wasn't my home network. Well the results were the same thing. I can connect to it, but the signal is horrible! Is there anything else I should try? Is there any way to get this fixed under warranty with an unlocked bootloader as all I was doing was reading something online? Any other suggestions you guys might haver? I truly appreciate the forums for times like these. Thanks in advance!
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Have you tried putting pressure on the wifi connectors to the right of the front camera? It seems that fixed some problems for some users.
pretty sure rma could fix it, not sure they would do it for free since you are unlocked. It is probably a physical problem more so than a software one.
Thanks for the responses, another kicker I forgot to mention and it's kind of a big one is this tablet is 8 months old. I bought it is January! Crazy how this just happened!
funfair said:
Have you tried putting pressure on the wifi connectors to the right of the front camera? It seems that fixed some problems for some users.
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yes, and nothing happened signal wise.
gti3358 said:
Thanks for the responses, another kicker I forgot to mention and it's kind of a big one is this tablet is 8 months old. I bought it is January! Crazy how this just happened!
yes, and nothing happened signal wise.
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I had a strange thing when I visited family recently. My tablet works all around my house no problem but in another house unless I was in the same room it didn't work.
I ran a wifi scanner and found that everyone around her was on sky and all using channel 1. I changed her router to use channel 11 and instantly had connection all around her house. All sky routers are set to auto yet use channel 1 as default.
Try using wifi analyzer https://play.google.com/store/apps/details?id=com.farproc.wifi.analyzer&feature=search_result#?t=W251bGwsMSwyLDEsImNvbS5mYXJwcm9jLndpZmkuYW5hbHl6ZXIiXQ.. to see what's being used around you and changing your router to get away from others.
It might not work but worth a go because I couldn't believe the difference when I switched channels.
Hi all,
I recently purchased the archos 80 titanium and have found the WiFi seems to be terrible regarding signal strength and also download speeds when connected to a network, I downloaded the new upgrade that was suggested when I first started the device but this seems to of done nothing, does anyone else have this issue or know of any possible solutions to rectify the issue? I've emailed there tech support but I can imagine there response to the issue when I get 1 that is, that it will be an error at my end and not there's!
Sent from my ARCHOS 80 TITANIUM using Tapatalk 2
I have the same issue (seems to be a known issue looking online) but it seems to be better or worse depending on the access point I use.
I have a Plusnet router at home and it was pretty bad with that but I plugged in a D-Link access point in another room and it seems to like that better. When I'm at work I use a Meraki and works well with that too.
I think it seems to be very fussy with access points. I hope they do release an update for the WiFi drivers or something to give it some extra juice!
It's a shame really as the tablet does actually have the potential to be good, I've come to realise that I don't think it's really a software/firmware issue I just think the WiFi receiver's that are in the tablet are of a poor quality but then again I could be wrong just wish they would release some information of a new firmware and what there suggesting the new firmware would be updating to see if there ever planning on addressing the issue.
Sent Using Tapatalk 2
I'm going to buy it, is this still a problem after the new update?
thanks a lot!