Random Reboot/Shutdown - Streak 5 Q&A, Help & Troubleshooting

Is anyone else having their streaks randomly shutting down or restart. while it's on, while it's off. Just random.... so far it's been between 1-15 min..
I have streakdroid 1.6.1 with volume hack..

I've read some things on other phones doing similar things and I've tried taking out the sd card.. nothing..

I have the same problem on streakdroid 1.8.1 with perfmod, mine dose about 10 random reboots in a row but after that it will work fine for a weak or so before it starts to do random reboots again. Any solutions?

Factory resets
Sent from my Dell Streak using XDA Premium App

The first piece i bought from the store had this problem (they had sold me a demo piece btw). Got it replaced and the new one works just fine.

Random reboots while on....
I am having a similar problem but it's only when my Streak is turned on...
If it receives a slight bump it will reboot itself like if something is loose. I have read it has something to do with the battery cover but I haven't found a definite fix yet...

Bad SIM card??
I know this is an old thread, but instead of starting a new one...
My streak started just out of the blue rebooting. It would go 10-15 minutes, just sitting, then die and reboot.
Tried the following:
1. clean contacts
2. Slightly bend up the back cover switch thingy contacts (both)
3. Paper over the battery
4. Tighten the hooks on the back cover.
5. Uninstall anything I have in the last 24 hours, including scripts etc.
6. Removing the 16gig SD card.
Short of doing a factory reset, nothing has helped.
Did a search, found a couple of posts where removing the sim card seemed to
fix their problems, so I gave that a shot.
So far (hour) it hasn't acted up. I've run quad benchmark, market app,
downloaded a few apps, reinstalled the V6 supercharger scripts...no problems.
I wasn't aware a sim card could go "bad". I suppose it is a semiconductor
that as with any semiconductor, can wig out for no apparent reason?
The card that is in the phone is the 1/2 white 1/2 blue one with the orange
3G fireball thingy at the top. It came with my HTC Tilt2 when it was new, so it is about 2 years old.

Must not be the sim or sd card. Short just wiping back to factory, I've done everything I can do,

I had to return my Streak because of a constant restart issue. Mine would flash the button lights three times and then restart. Only having the sim card out allowed it to function normally.
AT$T replaced the sim card but the problem came right back. I contacted Dell and they sent me a refurbished unit. The refurbished unit had the exact same issue. Dell sent me another that seems to be working, although, I may have just screwed it up trying to install 2.3.3 on it.

It's only rebooted 3 times today, kind of annoying since I wear a BT and it goes beep beep beep when it reboots, but I thought it might be a good time to try one of the other roms. It's already not working so what the heck
htcjikelly said:
I may have just screwed it up trying to install 2.3.3 on it.
Click to expand...
Click to collapse

p51d007 said:
It's only rebooted 3 times today, kind of annoying since I wear a BT and it goes beep beep beep when it reboots, but I thought it might be a good time to try one of the other roms. It's already not working so what the heck
Click to expand...
Click to collapse
Not trying to toot my own horn or anything, but Streakin'354 is my ROM (It's in the Android Development Section) and I don't have random reboots with it. I had them with Streakdroid. Couldn't tell you about stock, as I haven't had a stock ROM on my phone for more than a couple hours since I bought it. Here is my procedure that works great for me. Takes about 15-20 minutes:
Flash the stock 354 recovery
Copy the pkg file for stock 354 to your SD Card and rename it Update.pkg
With the phone off, hold down the volume + and - keys along with the power button.
On the screen that pops up, choose option #2
Your phone will now install Stock 354, let it fully boot.
Flash Streakmod recovery
Reboot and as soon as the screen goes dark, hold down volume + and -
Choose to flash from update.zip and point it to wherever your saved your custom rom
Reboot, again holding the volume + and - keys when the screen goes dark.
Choose option 1 this time (Factory Reset)
It will appear to bootloop once, this is normal.
You now have a fresh install of a custom ROM.
Reinstall all your apps (I have used Titanium Backup for mine without issue, but some people report problems with apps after restoring from Titanium.)
For ease of use, you can use MultiRecoveryFlasher (found in the Android Development section) for flashing the recovery images and the pkg file can be found here:
http://mirror2.streakdroid.com/manii/Streak_354_15881_11.pkg
Keep in mind that the method I just described will wipe your phone (but not your sd card)
Almost forgot! Here is the link to my Rom's thread:
http://forum.xda-developers.com/showthread.php?t=1243329

Related

Flashing Buttons Restart Loop

My Streak started acting word last month giving a lot of force closures and stuff. I first began batteling this by installing Streakdroid 1.9 and that was fine for a couple weeks.
Then the force closures came back. Along with random freezes and reboots. I was just living with that until my streak stopped communicating with the cell towers. It became stuck in airplane mode but I could still turn on wifi.
So I installed gingerstreak and enjoyed that for a day before the random restarts came back with a vengeance. I suspected the amss.mbn file.
I then used the QDL tool to get my streak back to the 309 radios. I installed 309 via the awesome multirecoveryflasher. I then allowed my streak to update itself to 351 and spots there.
And it was great for a day. I had no random restarts no fcs.
I installed a chess app and was playing a game when the capacitive buttons blinked 3 times and my phone shutdown.
That began the continuous blinking lights reboot cycle. I got my streak out of that by reapplying the update package and doing a couple factory resets.
So now it is working again, but sometimes it freezes, blinks the lights, and restarts maybe a few times before it fully boots up and allows me to use it for a while.
Is my streak hosed??
Sent from my Dell Streak using XDA Premium App
Given that you had a done a factory reset, i take it that the restarts also happen with just the stock apps?
Could it be faulty ram or sdcard perhaps? Maybe try taking out/in the sdcard?
maximoz said:
Given that you had a done a factory reset, i take it that the restarts also happen with just the stock apps?
Could it be faulty ram or sdcard perhaps? Maybe try taking out/in the sdcard?
Click to expand...
Click to collapse
Yes it was happening even after the factory reset.
That could maybe be the issue. I did recently get a new 32gb sd card for my Streak. But, I tested device with the built in diagnostics and both the internal and external sd cards passed.
htcjikelly said:
Yes it was happening even after the factory reset.
That could maybe be the issue. I did recently get a new 32gb sd card for my Streak. But, I tested device with the built in diagnostics and both the internal and external sd cards passed.
Click to expand...
Click to collapse
Could either swap back to the old one and see if you still have problems or try dismount/mount/formatting the new sdcard again i guess.
Is there a chance it is my sim card?
I had the restart loop thing happen again today. So I pulled my sd card and still looping restarts. Then I pulled the sim card and my phone started right up.
Like I am going to put my sim card back in and see what happens now.
Sent from my Dell Streak using XDA Premium App
Restart loop with my sim card in but phone starts with it out. Tried it with the sim out again and restart loop.
Tried it with another sim and phone started fine. Tried my sim again and my phone started.
So my sim card is back in now but I think I am going to get a new one from at$t tomorrow.
Sent from my Dell Streak using XDA Premium App
Hmm that's weird haha
Well at least you narrowed down the problem
Hope everything works well after the exchange
Ok so new sim card and flashing lights restart loop.
Super happy not fun or really happy time. :-(
Guess I need to send my steak for repair?
It is working right now. Do you think I have anything left to try?
Sent from my Dell Streak using XDA Premium App
You can also try flashing the 351 "amss.mbn" and "dsp1.mbn" file from http://<<mirror2.streakdroid.com>>/manii//351/ (remove the << and >>)
Amazing! I have exactly same problem as you, and with similar timeline! (starting to think it's like some Dell timebomb to force us to buy new tablet ;-)
Already tried everything like you. When works, it's OK until it start to connect to 3g, connection works for some time (minute or so) and then streak freezes (i need to remove battery) or reboots with flashing buttons. After that, it simply turns into Dell logo bootloop with battery draining (and overheating) fast or it reboots to android gui and when connects to mobile network buttons flashes and reboot again.
When i remove simcard, it often boots almost normally, although i noticed few times that it was reboooting without simcard, but much less frequently.
Then i need to remove battery for few hours, after that, it usually it turns on (better luck if i remove sim card).
Hoped that it's some kind of software error, but when i tried almost every available rom (stock or modded) i'm pretty much convinced it's hardware problem: some electronic failure, possible overheating sensitivity (although i did checking battery temperature when reboots happened - it was not as much - 30-33°C) or internal sd failure (although i can't see what it has to do with simcard as a source of problem...).
I tried 351 stock and amss and dsp, and did not help.
htcjikelly, please report if you have find some info about our problem (i'll do same)
unfortunately, i noticed that normal working periods are shorting rapidly, so i think that problem is progressing, and wouldn't be surprised to se my streak dead soon :-(
hopefully not before i try my warranty...
dmandic said:
Amazing! I have exactly same problem as you, and with similar timeline! (starting to think it's like some Dell timebomb to force us to buy new tablet ;-)
hopefully not before i try my warranty...
Click to expand...
Click to collapse
I have not been able to restore my Streak to total rock solid function. My brother had one lying around and he gave it to me.
So now I have one of the white streaks with 1.6 on it. I want to pull a backup from this new phone to see what that will do to my old one. I've got to figure out how to do that first though.
There's got to be a way. Maybe I can copy everything off the white one's internal SD card and copy it to my old one.
The warranty. I purchased one from squaretrade and I supposedly have one with AT&T as well. Maybe I should look into that.
Same problem here
I have the same problem with my streak, it randomly reboot, the lights flashes some times and it stay in a loop for a while.
But I live in Brazil, and can rma this thing, actually, I can do nothing, because it wasn't launch in Brazil oficially, and it's second handed.
I need some help.

Potential Fix For Random Reboots

Ok, so I just got a replacement phone a couple of days ago after my last one got smashed (don't ask =() but I've noticed that this one kept randomly rebooting. I thought it might have had to do with the fact that I just did a nandroid restore from the other phone plus sd card without wiping anything. I tried wiping things, nothing. I did a RUU restore, still crashed.
I was going to try S-ON until I ran a thread on the same issue happening on the EVO 4G and someone solved it by flashing a different radio on it. The one that came with my replacement is the 0.97.10.0530 version, I restored it to 0.97.00.0518 (the one I had on my original 3D). Since then I haven't noticed any more random reboots (I found that I could actually reproduce the error by turning wifi on and off).
Is this an actual fix or did my phone magically fix itself? I'm asking because if it it's just temporary and irrelevant to the radio flash, I want to exchange it within the 7 days the insurance company gives me.
I hope you did not restore your Wimax keys from the other device!!
If you did, bye- bye 4g...you erased your unique keys to your new phone.
I haven't looked into the issue one bit as mine has never rebooted, but with other phones 99% of the time its kernel related
I take that back, it worked for the longest time then out of nowhere, it started doing the random reboots again. After that I tried to restore it completely to stock with s-on and reroot it. Worked for a while as well and it started crapping out again. Getting a replacement shipped overnight.
And I didn't restore wimax from old phone =p
I'm also having the random reboot issue. I'm still within my 30 days but I don't believe its a hardware problem. Seems to me that it only occurs when connected to WiFi. Can others confirm this is the case for them also?
Sent from my PG86100 using Tapatalk
the random reboots has to do with the cache not the hardware. When you have too much memory in the cache, the OS freaks out and reboots. I had the same issue a week into having my phone, got it replaced, and the new one did the same thing.
My fix was to clear the cache using the app2sd app from the market, turn off the phone, remove the battery and leave it out for 5 minutes, put the battery back in, and turn it on. I haven't had a random reboot since.
i-l-l said:
the random reboots has to do with the cache not the hardware. When you have too much memory in the cache, the OS freaks out and reboots. I had the same issue a week into having my phone, got it replaced, and the new one did the same thing.
My fix was to clear the cache using the app2sd app from the market, turn off the phone, remove the battery and leave it out for 5 minutes, put the battery back in, and turn it on. I haven't had a random reboot since.
Click to expand...
Click to collapse
See that's whats weird. I would just do that, have it turn on (and not interact with it) and then after a bit I'd turn the screen on, it would just crash and reboot.
Evo2dn, I find I can reproduce it if I toggle wi-fi or any of the quick settings.
Good. Many good phones lost 4g that way.
Racer Of All said:
See that's whats weird. I would just do that, have it turn on (and not interact with it) and then after a bit I'd turn the screen on, it would just crash and reboot.
Evo2dn, I find I can reproduce it if I toggle wi-fi or any of the quick settings.
Click to expand...
Click to collapse
mine did this a few times as well when i first got it.
it was pretty random, but mine would also do it if i left the phone in my pocket for an extended amount of time it seemed, or for some reason it seemed related to that. i was wrong, however.
i replaced the SD card, never happened again.
you have to remember that your phone is a computer.... and computers will reboot to check a bad disk.... that was the issue with mine.
not saying this is YOUR particular issue, but your problems are consistent with what mine was doing before i figured out what was wrong with it.
one way i knew for a fact it was my SD taking a **** on me was when i would try to move applications from the internal mem to the SD, i would get this error "failed to move application"... i would try again, and it would go. this was also a randomly occurring event, and was not related to some particular app...
before i replaced the SD card i moved all my apps from the card to the internal mem of the phone...
when i replaced it, booted up, and attempted to move the applications back to the SD card.... EVERY one of them moved without a single error.
try replacing your sd card.
Mine would reboot randomly, and have the terrible bsod. I thought I was going to break the back because of how many I had to take it off.
Luckily, after flashing gb-sense I haven't had a single problem. Now I am on Synergy 468, and it hasn't happened on it either. I'm guessing it was software related.
I tried changing my SD card, wasn't it, I have two 6gb ones and my 32 gig one I use, formatted it just in case as well, nothing, still crashes.
Mine does it on every rom I tried it on, inducing the default Sense ROM. I agree that issues like these are usually software based but I have tried everything I can possibly imagine plus everything else I read from other people and it still crashes. It is probably hardware.
I too have tried different SD cards with same result. I was also getting the BSOD prior to taking all the OTA updates. After taking the updates, I'm no longer getting the BSOD but the reboot still remains.
So I got my replacement phone and restored it exactly how my original replacement was and have had zero problems.
So I think it's safe to say that although not all the time, this can be a hardware issue. Only the problem with this one is a stuck white pixel on the bottom left. But I'll live
Sent from my Evo3D Shooter.
im going on my 3rd replacement , has anyone who has cliamed to have fixed there problem really fixed it? have your fixes really ixed your reboot issue.?.
Put me in the group too...
On 2.3.3 I never got a random reboot. But when I overclocked at ALL it would eventually BlackSoD. But now that I'm on 2.3.4 it seeks that has been replaced with random rebooting. I've used Synergy pretty exclusively buy have switched to try and find a Rom that doesn't do this!. I'm currently on Warm TwoPointThree. Did a full wipe and install and in the middle of restoring user apps with titanium backup it rebooted. Been on the Rom for 9hrs (mostly asleep) and its rebooted 3 times already.
Yea, my as well. I have been running SteelH's rom. I'm sure it's not related, it happened witha previous mod as well. It does seem to happen more often on wifi, but I've noticed it with it off as well. I have had both issues with my phone restarting... but more often than not the issue has been that it would freeze all together and I would have to pull the battery.
Strange thing is, there are times where it happens 3 times in a day... then I can go 3 days and not have it happen once.
I've been using cache cleaner and having it clear my cache on it's own twice a day. Been doing this for 2 days so far and haven't had a reset. I will let you all know if that does any good in a few days.
felacio said:
Put me in the group too...
On 2.3.3 I never got a random reboot. But when I overclocked at ALL it would eventually BlackSoD. But now that I'm on 2.3.4 it seeks that has been replaced with random rebooting. I've used Synergy pretty exclusively buy have switched to try and find a Rom that doesn't do this!. I'm currently on Warm TwoPointThree. Did a full wipe and install and in the middle of restoring user apps with titanium backup it rebooted. Been on the Rom for 9hrs (mostly asleep) and its rebooted 3 times already.
Click to expand...
Click to collapse
Getting same thing with myn...
Sent from my PG86100 using Tapatalk
imex99 said:
Getting same thing with myn...
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
Me too with decks gbsense. I'll report back after I try a few things, I have suspicions of the new market.
Sent from my PG86100 using xda premium
hendav said:
Me too with decks gbsense. I'll report back after I try a few things, I have suspicions of the new market.
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
Please report back...
Sent from my PG86100 using Tapatalk
A few things I suggest to you guys (while searching for a fix on my defective phone, these seem to work for some people).
- Reflash kernel or even try a different one or return to stock.
- Factory reset and test it for a bit, THEN put stuff back on it
- Swap out SD cards and see if the phone is more stable, if so try to reformat card and try to use it again, if it persists, it could be a defective SD card.
- RUU recovery flash, turn S-ON then S-OFF after that and re-root.

[Q] SD problem is on my last nerves.

Hey, a few months ago, thanks to you guys, I got Prime v2 up and running on my optimus and ever since then it will occasionally freeze up attempt to restart and then lock up on the android screen and i have to take out the battery and restart it. What I'm guessing is going on is that the phone think the SD card (where it runs Prime from) is removed. When I had the stock T-Mobile software on it I always had warnings about the SD card being removed. Well the past few weeks this has been happening about 8-12 times a day and sometimes I don't notice it and my phone has been offline for an hour, missing calls.
Is this common? Is it a hardware thing I can fix or just a software issue I can fix fix with a ROM upgrade? I'm thinking of just flashing back the T-Mobile software but I really really don't want to have to reinstall and setup all my apps and re-enter all my contacts (Gmail syncing doesn't work that well here in China for some reason). Honestly the only thing that I need the ROM for is using my VPN because the stock won't do it.
could be some damaged / bent pins on the sd area
This is unusual... Never happened to me before
Sent from my LG-P500 using xda premium
I also had some SD card and boot issues with the prime rom. Switched to CM7 rom a few days ago and until now it works flawlessly.
This is the rom I used: http://forum.xda-developers.com/showthread.php?t=946354
This has happened to me twice, though I'm on stock 2.2.2. My phone is rooted and I use Link2SD.
The first time, I was listening to some songs when suddenly the SD card unmounted itself and the phone suddenly restarted from the Android screen, and got stuck there, same as you. The second time, I took my phone from my pocket and found it at the android screen, stuck! Both times, I had to take out my battery, and then switch on the phone again.
Both times, there is no reason for the phone to hang because it ran out of memory or something, because I clear unwanted background apps from time to time, and on both occasions, I wasn't running any apps that take up a lot of system resources.
Anyone knows how to fix this?

[Q] "No SIM Card" error message?

Sometimes my Atrix says "No SIM Card" after booting up, even when I insert a SIM card.
I can still make calls, and the signal strength shows normally, though.
This may be solved by several reboot, but it's annoying.
I have this issue using Wet Dream 1.4.4 or Darkside pre-final.
Can anyone help?
Bump for answers...
Don't know why it happens, but for me it usually happens when the phone autonomously reboots. I usually can tell when it is going to happen because the boot process takes a very long time. I usually reboot the phone and it works. Lately it's been happening more often than the widget disappearing problem.
Sorry, I've got nothing other than reboot.
I had this issue on basically all of my previous phones that I used for a long time. Might be because the conductors or whatever are going bad. Been drinking so I don't exactly remember what they're called.. Licking the SIM card always fixed that problem for me. But that could cause problems later on. Liquid + electronic = bad. Only had to do it once in a blue moon and never had an issue with the phone completely dying on me, but that IS a possibility.
i've had this problem once in a while as well on 1.4.3 and again it's solved with a reboot. i believe is has something to do with not shutting down properly. as i've only seen it happen when im trying to flash files and need to reboot or some freak accident and the phone crashes and reboots.
i believe that certain features or actions might not work properly if you leave it in that state without rebooting to fix it.
The first time this happened to me (about a week after I first got the phone), I thought it was temporary and logged into the phone. It made me put in my Motoblur information and lots of things were not working as expected. After a reboot, the phone saw the SIM card, but it required me to go through Motoblur setup again to get it back to the original state.
Since then I just reboot the phone when it happens and don't even try to use it in that state.

[Q] Major screen issue

Hello.
First of all, I've been running CM7, having used CM9 for a while and decided it's not for our phones yet. My X10MP has been working fine.
Today, I tried to move some apps to the SD card. When I did so, one in particular, a GPS app, TMN Drive, got stuck and when I picked my phone up and pressed the unlock button. Nothing happened. It seemed to have shut down. So I took out the battery and tried it again.
Now I'm aware of the issue... Once the screen shuts down to lock the phone, it doesn't come back on. I know this because I have unlocked the screen (with it off) and messed with the volume buttons and heard the volume beep.
The first time this happened, the battery got quite hot. I flashed the ROM again, figuring something had botched up. It's still acting up when it's time to show me the unlock screen. I have removed the SD card, just in case, to check if it had anything to do with this issue, but the ROM doesn't start without an SD card (completely forgot).
What do you think might have caused this? I'd like to format the card only if necessary. Could it be a kernel issue?
Thanks
Az
Sorry that my answer doesn't help you very much:
1)Hasn't ever happened to me
2)The Rom starts WITHOUT a Micro SD,the kernel doesnt.So,try booting until MiniCM7 logo with micro sd and then remove it.
3)Are you sure you flashed nAa-14 & MiniCM7-2.2.1?Cause I did yesterday and this crazy thing hasn't happened to me.
Ah, sorry, I knew there was an SD issue, mixed up components a bit, thank you.
Well, I just tried your second suggestion, and the issue is gone. Maybe something did really get screwed up? Anyway, I'll try to take as many files as I can from the card and wipe it clean. That should solve it.
I'm still on nAa-13, haven't been here for a while. I didn't reflash the kernel, just the ROM, Gapps and keyboard (I believe it's your file, actually). It's a nice excuse to update everything, I guess.
Thank you very much!

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