Fatal Error - HD2 Windows Mobile 6.5 Q&A, Help & Troubleshooting

Dear All,
I've been using T-Mobile HD2 for last 2 months and installed android, wm 6.5 and wp 7 several times without any problem (I love trying new roms).
For the past few days im facing serious issues with my device. Phone freezes/reboots at least 9/10 times a day. When it reboots it sometimes vibrates 4-5 times then hangs. I tried several radios/roms and the problem still persists. It is mostly stuck on the htc logo and i need to get into bootloader to install something new.
Today i decided to go back to stock T-Mobile Rom. I downloaded the version "RUU_Leo_1_5_TMOUS_3.14.531.1_Radio_Signed_15.42.50.11U_2.15.50.14_2_Ship". It flashed flawlessly but it took me 3-4 attempts (freezing issue) to load the device completely. While i was completing the settings the following error appeared:
"ARM 11 Fatal Error" and the device froze. The same thing is happening again and again. Please help!!!

I was having similar problems with my previous hd2. Reboots, freezes ....after 1 month of use. They replaced mine. There was something wrong with the motherboard.

axman79 said:
I was having similar problems with my previous hd2. Reboots, freezes ....after 1 month of use. They replaced mine. There was something wrong with the motherboard.
Click to expand...
Click to collapse
Have you ever flashed without SD card.

mhinze said:
Have you ever flashed without SD card.
Click to expand...
Click to collapse
No, I was not flashing with SD card removed from phone.
The previous phone was working acceptable for 1 month. After that it started to freeze, reboot...quite unusable

Hello,I hade almost the same problem with my HTC s620,it was becouse oe of the chips was damaged...its not ROMs problem..

Did you try to use Task29 to clean out ROM leftovers before flashing?
Hope it will help solve your problem, if it is not a device or hardware failure.

Related

[Q] Don't install new firmware - it bricks the phone!

Hello,
I downloaded the official rom from the official HTC website.
It is the WWE East Europe version - suited for my device because the SN is confirmed.
The download finished OK from the Europe 2 server.
I flashed by placing the extracted leoimg.nbh on the root of the SD Card.
I confirmed that the flash was successful - it shows the correct version number of Manilla, radio, etc. Additionally, the ROM is still only 448 MB.
However, the phone freezes all the time and/or restarts itself complely randomly - I have observed this 22 times in the past hour. Is anyone experiencing something similar?
I have redone the flash again, but the same issue occurs.
This is happening with no programs installed, no HSPL, etc. Everything is completely clean.
What can I do to stop this?
may i know why you flashed the latest stock rom using your sd card. would it not be easier to flash through your pc using a usb cable?
you might want to check the meaning of "bricking the phone"...........
then remove it from the title of the thread........
As Rurph mentioned, flash it via your pc, still following the instructions from theHTC site
I now tried flashing through PC, same freezing occurs.
To reiterate:
I have an original HTC HD2 bought from the official HTC shop in Czech republic.
I downloaded the latest official ROM for HTC HD2 from the official htc.com/cz website using my original serial number.
The download finished successfully every time (I tried it 5 times from all the different servers), and the SHA-1 hash of the files was identical every time.
I now flashed it using the normal PC method - everything appeared successful.
I also tried extracting the nbh file from the downloaded file - both by running the .exe file, and by extracting it using winrar - both methods gave me the same nbh file with the same SHA-1 hash. Then I moved the leoimg.nbh to the root of SD card and flashed using the SD-Card method. Everything appeared successful.
Both of the above methods give me a system that freezes completely at random. For example when starting the phone, it can just freeze (left it for 8 hours over night, it remained frozed), when moving from 1 tab to another (freezes in the middle of the animation), when opening the start menu, when going into settings, when making phone call, when opening SMS, and most importantly when NOT DOING ANYTHING AT ALL.
What can I do?
Try to flash an older Version.
I don't know if its possible, but maybe that solves your problem.
Did you have SPL 3.03? If no... Install HSPL and use a custom ROM like the one from NRGZ28 (EnergyROM)
If you an't flash the older version via RUU (Rom Update Utility) try to flash it from SD card. You can also perform a "task 29" with MTTY (before you flash)
But be careful, you can brick your phone...
I have always only used official ROMs from HTC, so I never needed HSPL so I never installed it. I also always prefer the official ROMs so I would rather not use a cooked one.
I think flashing an older version would solve the problem, however I would rather like to find out what the cause is...
So far, I managed to get my phone to a useable state by running Android from the SD card - it works flawlessly for all my purposes. The only problem was to start Android through Windows before windows manages to freeze...
Given that android does not freeze, I believe that the freezing problem must be a windows mobile issue.
Any suggestions for tracking down this freezing problem? Could it be a hardware issue?
hard reset. and if no better flash the rom again followed by hard reset.always hard reset straight away as soon as you see a glitch in a freshly flashed rom. don't ask me why, cos i don't know, but it does seem to help when a flash doesn't "take".
oh and you didn't leave the old application data folder on your sd card did you? or try to restore registry settings?
samsamuel said:
hard reset. and if no better flash the rom again followed by hard reset.always hard reset straight away as soon as you see a glitch in a freshly flashed rom. don't ask me why, cos i don't know, but it does seem to help when a flash doesn't "take".
Click to expand...
Click to collapse
I always hard reset before and after a flash. No change - freezing still occurs.
Even when I did multiple hard resets, the freezing persisted.
The SD card is freshly formatted, checked for no filesystem errors.
I did not restore any settings or anything else - the problem occurs on a completely fresh clean flash.
Additionally, the problem occurs even with no SIM card or SD card inserted into the phone.
Overheating?
I concur with rr5678, seems more like overheating than ROM problems, esp. that I've had the same ROM for a week with no problems whatsoever
hence kind request to OP: check overheating threads and please change the thread subject to a more accurate one so it does not spread misinformation and panic
as for the overheating - 1st thing to do is installing BattClock and monitoring correlation between freezes and battery temperature
rr5678 said:
Overheating?
Click to expand...
Click to collapse
The phone is definitely not overheating. It is very cold to touch and it runs Android without a problem.
OK I did some more testing - going back to any previous ROM fixes the freezing. Then installing the newest ROM reintroduces the freezing.
Given that it is definitely not a hardware issue (works on previous ROM, works on Android, no overheating), it looks like a Windows mobile issue.
I am surprised that nobody else is experiencing this. How come I am the only one? What is so special about my phone?
And the new firmware can "brick" the phone - a less skilled user would not be able to do anything with a frozen phone...
Anyone know why I get no ringtones or alarm sounds when using 1.8?
Deliberate?
Edit: Weird, seems first time a check a ringtone or alarm sound list it's empy. I leave then go back, it's populated again. So self-fixing issue.
Edit 2: Yeah.. tabs got mixed up, completely wrong thread, sorry!
Anyone help?
HTC Support is as always useless - their advice was to take out the battery and put it back in...
Additionally, I think this is a similar problem:
http://forum.xda-developers.com/showthread.php?t=818169
b2206015 said:
Anyone help?
HTC Support is as always useless - their advice was to take out the battery and put it back in...
Additionally, I think this is a similar problem:
http://forum.xda-developers.com/showthread.php?t=818169
Click to expand...
Click to collapse
Try another sim card if you can. I know it sounds crazy but...
wardh said:
Try another sim card if you can. I know it sounds crazy but...
Click to expand...
Click to collapse
Thanks for the advice - but given that the phone freezes even with no SIM card inserted, I do not think that it is the case...
I have however tested inserting a different SIM card anyway, and the freezing occured again...
I too faced constant freezing problems with the official ROM but then I used HSPL and flashed a different radio (2.12 in my case) and ever since never faced any freezing problems..worth a try I guess...
epic fail
not being picky, but "bricking" is, as far I know, by definition an irreversible problem? Hanging and freezing and re-booting are not bricking.
That said, sorry to hear about your troubles.
Sounds like going back to your old ROM is the only solution right now.
b2206015 said:
Hello,
I downloaded the official rom from the official HTC website.
It is the WWE East Europe version - suited for my device because the SN is confirmed.
The download finished OK from the Europe 2 server.
I flashed by placing the extracted leoimg.nbh on the root of the SD Card.
I confirmed that the flash was successful - it shows the correct version number of Manilla, radio, etc. Additionally, the ROM is still only 448 MB.
However, the phone freezes all the time and/or restarts itself complely randomly - I have observed this 22 times in the past hour. Is anyone experiencing something similar?
I have redone the flash again, but the same issue occurs.
This is happening with no programs installed, no HSPL, etc. Everything is completely clean.
What can I do to stop this?
Click to expand...
Click to collapse
Psaldorn said:
Anyone know why I get no ringtones or alarm sounds when using 1.8?
Deliberate?
Edit: Weird, seems first time a check a ringtone or alarm sound list it's empy. I leave then go back, it's populated again. So self-fixing issue.
Edit 2: Yeah.. tabs got mixed up, completely wrong thread, sorry!
Click to expand...
Click to collapse
Well, to me it seems your phone just doesn't like custom ROMs.

Boot loop when using 3G

Hello everyone,
Please help me solving this problem:
My X10i always stuck in boot loop whenever connect to 3G.
I've tried different SIM, ROMs and Google it but still no solution
Thank you!
Still no help?
Waiting...
I have a similar problem with my phone.
Regardless of the rom I'm using, my phone will go into a boot loop. Anywhere from 3 to 10 times before booting fully.
It doesn't seem to be any particular app or action and I don't use a task killer. Sometimes connecting to 3g will crash my phone and boot loop; other times it's attempting to delete an app or replying to a text message. Any sort of daily use can cause my phone to crash into a boot loop, which is usually remedied by taking my battery out, waiting, and putting it back in again. I'm fairly certain it's not an over heating issue because the battery and phone don't feel hot to the touch.
There seems to be no way to know when it will crash, however, it is more likely to do so if it's charging or I have my headphones in.
I've had this problem while using WB 2.2 rom, WB 2.3 rom (all versions) and EWjet 2.3 rom. I've Formatted everything I can, including the SD card.
I'm currently on a fresh install of WB 2.3 v3 and still getting the boot loop issue. This only started happening a month or so ago, so I'm beginning to think that this is a hardware issue and I may need to get my phone replaced.
Other information, I'm on Rogers and have owned my x10 for a little over 1 year, BaseBand 2.1.71, Kernel 2.6.29-00054-g5f01537, Build Number 3.0.1.G.75

[Q] Restarting itself

A couple months ago, I had to problem of not being able to flash any custom roms. It'd come up with the error of the sd card supposedly not being mounted. I cut off the plastic above the internal SD card, and replaced it, and it worked. Once. I was able to get 2.4.4 on my phone. But ever since, I have not been able to flash any custom roms, and I'd REALLY love to go back to 1.9.9. Because ever since I flashed 2.4.4, my phone restarts itself! It started doing it about 2 or 3 times a day, and that was acceptable. But the past week, it's been restarting every half hour, and it's driving me crazy. Can anyone tell me a damn fix to the restarting, or something that I can do?
Have you tried to do a factory reset?
cdzo72 said:
Have you tried to do a factory reset?
Click to expand...
Click to collapse
I've done a few factory resets since installing 2.4.4. Could it be possible that there's a glitch with 2.4.4 where too many apps running at once would restart it?... It only seems to restart now (it stopped restarting every half hour after I posted this... Go figure, huh?) is either when I'm turning it on (Ironic) or when I'm on Miren.
i had contant reboots with gingerstreak 2.4.4 so i switched to dsc no problems since
[email protected] said:
i had contant reboots with gingerstreak 2.4.4 so i switched to dsc no problems since
Click to expand...
Click to collapse
My main problem is that I can't flash roms.

[Q] I9300 hangs/reboots randomly

Hey,
since about two weeks my i9300 keeps hanging/rebooting randomly. Today it crashed thrice after about one minute after rebooting but the song that was currently playing finished. Just after that, it hang and did nothing. When the phone hangs all I can do is manually force it to reboot. Sometimes it just reboots out of nowhere. This happens mostly when locked and not being used. The logcat is pastebin.com/QdjjrJMT and the dmesg is pastebin.com/bXDJ0fXK Anything that I can do?
Thanks in advance.
N4zroth said:
Hey,
since about two weeks my i9300 keeps hanging/rebooting randomly. Today it crashed thrice after about one minute after rebooting but the song that was currently playing finished. Just after that, it hang and did nothing. When the phone hangs all I can do is manually force it to reboot. Sometimes it just reboots out of nowhere. This happens mostly when locked and not being used. The logcat is pastebin.com/QdjjrJMT and the dmesg is pastebin.com/bXDJ0fXK Anything that I can do?
Thanks in advance.
Click to expand...
Click to collapse
Had the same problem weeks before and solved it with another kernel type. Here are many on the board that are worth to give a try
I have three new logs (connected wirelessly to the device for debugging as it never seems to crash when connected via USB) and left adb logcat running until the device crashed, maybe they help:
knubbig.de/f/log.txt
knubbig.de/f/log2.txt
knubbig.de/f/log3.txt
Am not allowed to post links, sorry.
Would be nice if I could keep everything I have and just solve the problem. Thanks.
I have the same problem for a week now. Was on CM 10.1 nightly 14/03/2013. Complete reinstall and wipe didn´t help.
On Saturday i had 15 freezes/reboots in a row...
Changed yesterday to ParanoidAndroid 3.1 and so far only two freezes this morning. I´m still wondering if it´s the hardware or the software...
freeze
I am having the same problem for 4 days. I used mega wipe , installed 5-6 custom roms but it still freezes and today it started to reboot randomly.
8 reboots/freezes this morning. Other customs doesn´t make it better.
I´m trying a stock rom now and putting it back to warranty status.
I think (at least it seems) I solved it by going back to stock, then re-rooting via cf-auto-root and then installing cm again. I got it to the state i had 24 hours ago with crashes only last evening and it hasn't crashed since.
SGS3 GT-I9300 random reboot all the time, no complete boot.
N4zroth said:
I think (at least it seems) I solved it by going back to stock, then re-rooting via cf-auto-root and then installing cm again. I got it to the state i had 24 hours ago with crashes only last evening and it hasn't crashed since.
Click to expand...
Click to collapse
Hi folks.
My SGS3 had a workshop replacing the motherboard some 2 weeks ago, right the way i installed root and setup "Siyah-s3-v1.8.9-CWM" With UltimaRom v.10 on primary rom, "FoxHound_Rising_2.3_Full-Essential_JellyBean" on the second rom.
This worked great for about a week, then the phone out of the blue starts rebooting all the time, for hours and hours or until it runs out of battery.
No Stock recover through Kies can solve the problem With reboot.
Try to reflash With various roms through Odin With, Aroma installer starts, let me choose the options best suited for XELLA build and after aroma setups is finished and the phone goes on With rom setup, after 2sek or when setup starts or try to start it goes to blackscreen and setup dies.
Have tried many kernels and roms, but the Device is dead.
Any ideas on where to start looking?
Thanks a lot for Your time
nofish said:
Hi folks.
Any ideas on where to start looking?
Battery.
Wipe phone in recovery flash stock rom through Odin .
Fails then its a service centre .
jje
Click to expand...
Click to collapse
N4zroth said:
I think (at least it seems) I solved it by going back to stock, then re-rooting via cf-auto-root and then installing cm again. I got it to the state i had 24 hours ago with crashes only last evening and it hasn't crashed since.
Click to expand...
Click to collapse
Since I flashed the stock rom yesterday, my problems are also gone. I´m trying today a custom rom again.
Stock rom seems to be solving this issue.
N4zroth said:
Hey,
since about two weeks my i9300 keeps hanging/rebooting randomly. Today it crashed thrice after about one minute after rebooting but the song that was currently playing finished. Just after that, it hang and did nothing. When the phone hangs all I can do is manually force it to reboot. Sometimes it just reboots out of nowhere. This happens mostly when locked and not being used. The logcat is pastebin.com/QdjjrJMT and the dmesg is pastebin.com/bXDJ0fXK Anything that I can do?
Thanks in advance.
Click to expand...
Click to collapse
I had the same issue. At first I thought it was the SDS fix, and then it stopped right out of the blue. I'd suggest just using it for another week or two. If it doesn't stop, let us know and then we can maybe find a solution.
Usually it's caused by the phone calling a memory block which is faulty, the fix then tells the phone to stop and it crashes, to save it from dying.
CyanogenModded Very China-like, from my Samsung Galaxy S III
LG Familyguy59/Beatsleigher
Flash stock rom, reroot with odin and the n flash a stable rom
Hassaan.W said:
Flash stock rom, reroot with odin and the n flash a stable rom
Click to expand...
Click to collapse
It´s not as simple as you say. Stock is running fine. But whenever I flash a custom rom, I get random freezes after some time.
But only a few freezes, not nearly as many as before...
So, the freezes are now gone since six days. Flashed a stock rom 3 times in a row.
It´s running fine like before, and i´m gonna stay with stock rom for a few days more to be sure.

Random Restarts (Long story)

Hey guys! This is my first thread here, but I knew this site before. I've got an M4 Aqua E2303, Android 5.0, Build 26.1.A.2.167 (upgraded from .99 with TWRP to keep the root.).
The story : I've got this phone like 4 months ago, I was so happy etc... After it updated to 5.0 it kept restarting randomly. Total random, when it was not under using, if I use it, it does not restart itself. Sometimes the restarts occurs when it's under charging, and sometimes when I want to unlock it and use it, and sometimes total randomly, and sometimes it shuts down. For different verions the problem was different too. On 26.1.A.2.99 it was the worst, it restarded and stuck on the boot screen until reached 0% battery. On 26.1.A.2.128 It turend off the screen, but the phone was running and the LED was red (even when fully charged) and only started with the hard off button in the SD card slot.
I've got the default "Diagnostics" app, now it says that the Phone got system errors 42 times in 10 days. It was worse before (over 140). But it doesn't say why did it restart, I'm hoping for help from any of you, who had this issue and solved it, or someone who knows a better diagnostic tool that will explain what caused the system fault.
I appreciate all the helps!
Have you performed a factory reset? (It will delete all your data and apps)
rp-x1 said:
Have you performed a factory reset? (It will delete all your data and apps)
Click to expand...
Click to collapse
Yes, when the phone was new and the restarts were annoying. It fixed it for 1 day. The next day it was restarting again.
This would point to an app you've installed causing the issue. Factory reset again and install each app one by one until the restarts happen to find out which.
SteveTM said:
Hey guys! This is my first thread here, but I knew this site before. I've got an M4 Aqua E2303, Android 5.0, Build 26.1.A.2.167 (upgraded from .99 with TWRP to keep the root.).
The story : I've got this phone like 4 months ago, I was so happy etc... After it updated to 5.0 it kept restarting randomly. Total random, when it was not under using, if I use it, it does not restart itself. Sometimes the restarts occurs when it's under charging, and sometimes when I want to unlock it and use it, and sometimes total randomly, and sometimes it shuts down. For different verions the problem was different too. On 26.1.A.2.99 it was the worst, it restarded and stuck on the boot screen until reached 0% battery. On 26.1.A.2.128 It turend off the screen, but the phone was running and the LED was red (even when fully charged) and only started with the hard off button in the SD card slot.
I've got the default "Diagnostics" app, now it says that the Phone got system errors 42 times in 10 days. It was worse before (over 140). But it doesn't say why did it restart, I'm hoping for help from any of you, who had this issue and solved it, or someone who knows a better diagnostic tool that will explain what caused the system fault.
I appreciate all the helps!
Click to expand...
Click to collapse
If you used the pre-rooted zip to maintain root while updating to the latest android, this will fix your rebooting problem. Follow this guide:
http://forum.xda-developers.com/m4-aqua/general/guide-fixing-random-gplay-app-install-t3338362
cmstew said:
If you used the pre-rooted zip to maintain root while updating to the latest android, this will fix your rebooting problem. Follow this guide:
http://forum.xda-developers.com/m4-aqua/general/guide-fixing-random-gplay-app-install-t3338362
Click to expand...
Click to collapse
Will try it when I'll have time for it, thanks for the help!

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