Hi again!
Ok, my situation is a bit confusing:
I had a cool Toshiba e310 a year ago. It works fine and connecting to my PC using USB was no problem.
Now I have this wonderful XDA and I was banned to connect it to my System to update some stupid things like SMS-Names !! (whatever)
Windows says: "Ah! Nice an USB device.... [I have Active Sync installed] what about searching for nice drivers... Well cannot find one, so... lets deactivate it...." ??
???
ah-ha.. k. I would say: "Nice to have a good and new hot-PNP device." I really like the XDA but XP is everything but intelligent!
How can I fix this problem? Active Sync tries to find the device but says that there was no connected device. Please check calbel.
Ok, I pulled the cable off and... tada: windows-sound-signal
Pushed it back... tada: Windows says device found... but: No active sync. no connection, no data transfer.
Do anyone have a little driver for me? I have ever handbook, every CDROM and ... well you know what within the original package.
with regards
McNugget
Try updating activesync or removing and then reinstalling if you have the latest version.
Also try a soft reset if you haven't already.
HTH
This problem haunts me, I need to soft resent almost every time.
I'll try that!
ActiveSync should detect the device but I will search for a newer version anyways...
I'll report the results later this day
McNugget
My ActiveSync was too old
It works now!!
Thanks!
Had a similar problem, so switched from using front USB port to back one, and it worked.
Still the same problem if i use the front one.
Not a prob though.
Front usb works with everything else aswell, just strikes me as a little strange... :?
Howdy,
I have a 'jasjam' and am presently running WM6 Black. I decided today that I would upgrade to the new HTC ROM but almost every time I connect my phone to the PC here (Win XP) I get 'USB Device Not Recognized' on the occasion it does work, once the phone goes into the boatload when I try to upgrade (Hard SPL) I get 'A device attached to the computer has malfunctioned.' or something along those lines.
Any help here would be greatly appreciated.
Ben.
Bump...
The phone seems to initially recognized (XP installs driver for HTC USB Sync), but after a little while the charge light will turn off and the phone will not be seen. After reconnecting it it becomes an 'Unknown USB device' again.
I'm running Schap's 3.54c.
Hopefully someone's encountered this problem before.
Ben.
Managed to upgrade with SD card, which indicently I felt was rather an improved process over upgrading via USB.
In any case I'm still having no luck getting the USB connection to function even now with the new HTC rom.
I've tried various things including cycling 'advanted networking features' under the USB connection properties (I saw this mentioned in another thread).
Again, any help would be appreciated.
Ben.
Try a different usb cable...they have been known to go bad.
galaxys said:
Try a different usb cable...they have been known to go bad.
Click to expand...
Click to collapse
Yep,
I have had 2 go bad so far.
I had thought the same thing, so I tried 4 different cables & purchased a brand new one to no avail. :-/
AussieBen said:
I had thought the same thing, so I tried 4 different cables & purchased a brand new one to no avail. :-/
Click to expand...
Click to collapse
I got the same thing with my hermes...i think its a hardware issue. Do you have issues with slow bootup, lost BT etc?
do a system restore on your machine. select the time before you did your last flash. my pc at work does the same thing, system restore usually fixes it.
cyndication said:
do a system restore on your machine. select the time before you did your last flash. my pc at work does the same thing, system restore usually fixes it.
Click to expand...
Click to collapse
That's a good idea, that's worked before for me also.
Another option, if you can find the phone under 'Device Manager' on your PC, is to remove it.
And then when you plug your phone back in to your PC it recognizes 'New Hardware' and reinstalls it.
Sometimes that works.
It's happening also for me from time to time.
- A restart of both machines sometimes helps.
- good usb cable is needed (I had a retractable and it was almost never syncing).
- reinstall activesync + delete partenrship on both tel & pc is the last thing you could try...
Still it happens to me sometimes.
PS1: I was almost never able to sync via usb cable when not connected to the Company Lan.
PS2: I found a Mobile Checkpoint VPN client was also "disturbing".
okay this is really my last chance
The phone recognizes USB connection but it does not allow me to connect with the htc sync.
I have the hero and there is a ADWlauncer at the minute I restore to factory settings will return adw.
Internet, I followed a lot of steps, and to connect to the PC is possible but I can only encourage mass media and this is not what I want.
this is a hero htc + romupdate to sense not possible,
someone has a solution that can lead to happiness!?
or close the phone to your computer! but does not himself that he can connect with HTC sync, I have no choice options.
Hoping to answer that makes me more angry on the phone haha.
Luc
Q. Are you using a custom rom or are you using sense?
If you are using a custom rom I am pretty sure that the htc sync software will no longer work.
If you using standard android 2.1 with the official hero rom I don't know why its' not working.
If you are using a custom sense rom later then android 2.1 I guess it could be that the htc hero pc software might not work on the new rom.
Hi guys,
I don't usually pair my PC and Aria. The truth is the last time I did was when I was running a stock HTC Sense Rom, and had all the HTC Sync crap installed. Then my win7 laptop picked up the phone no probs and presented me with all the different bluetooth services.
I'd like to pair it again but this time I'm a fresh install of win7 that has never had HTC software installed and the Aria is running CM7 nightly82. When I try to pair it the Win7 system sees the device. Then the Aria prompts me for the password but doesn't appear to pair or doesn't identify the device 100% correctly, and doesn't have the drivers.
Do I have to install the HTC Sync software or is there some other way?
Much thanks
AlbinoAsian said:
Hi guys,
I don't usually pair my PC and Aria. The truth is the last time I did was when I was running a stock HTC Sense Rom, and had all the HTC Sync crap installed. Then my win7 laptop picked up the phone no probs and presented me with all the different bluetooth services.
I'd like to pair it again but this time I'm a fresh install of win7 that has never had HTC software installed and the Aria is running CM7 nightly82. When I try to pair it the Win7 system sees the device. Then the Aria prompts me for the password but doesn't appear to pair or doesn't identify the device 100% correctly, and doesn't have the drivers.
Do I have to install the HTC Sync software or is there some other way?
Much thanks
Click to expand...
Click to collapse
I would suggest installing the HTC Sync software to get the drivers, then try pairing again.
I just got a brand new Dell XPS 15" and whenever i plug my M8 (Root, Venom ROM), it keeps disconnecting from the pc as if someone is pressing a button to connect/disconnect. The windows file explorer shows the device and then the device is gone, it shows and then gone ...
I tried testing the USB ports and plugged in an external HDD and i was able to copy 159G of data without any interruption.
I have installed Google USB Drivers and then HTC Drivers (via HTC Sync Manager) and still no success.
Any idea ?
@..alee
You checked your new computer but did you check multiple USB cables?
Is the cable your using the one that came with the phone?
AT&T HTC ONE M8
jball said:
@..alee
You checked your new computer but did you check multiple USB cables?
Is the cable your using the one that came with the phone?
AT&T HTC ONE M8
Click to expand...
Click to collapse
I have been using this cable for a pretty long time. Used to use this cable with old computer as well.
..alee said:
I have been using this cable for a pretty long time. Used to use this cable with old computer as well.
Click to expand...
Click to collapse
So have you tried another cable just to be sure ?
AT&T HTC ONE M8
Check windows device drivers when phone is plugged in and make sure no items show up as nonworking related to HTC phone (yellow exclamation points). Make sure that in the HTC notification bar, after its been plugged in that you have an option to "authorize" HTC phone to communicate with computer. Check you USB connection mode on HTC device while plugged into computer - try toggling the setting back and forth. Lastly uninstall HTC drivers while plugged in to computer and reboot computer and let it install drivers.
Hopefully, following those steps in order, at one point you have have a successful connection.
If it still fails definetly try a different cable. Not all cables are the same, what works for one device, especially an older cable may not have the proper wiring for the HTC one - suggest using the cable that comes with the HTC one, if available.
-Sent from a payphone...
Same problem with my m8.
not a pc problem.. Tried on various laptops.. Other phones connect through the same usb cable without any problem.
so definitely a problem in phone.
btw mine is m8 stock rooted!
I'm not sure how the problem is "definitely" a M8 phone problem with the data points you supplied. One thing I see is the mention of same USB cable works with other phones - but as previously pointed out in this thread, not all cables are the same, and what works on one phone, may not work on another
- Sent from a payphone ...
It is not a phone problem. This has been talked about over and over in the forums. It is a Win 8 problem. Everything works fine if you use a Win 7 machine, or as I have found out the Win 10 Tech Preview works too. I have a spare laptop here with that installed and guess what, no problems. The main machine I am using now is Win 8.1 and I can't do jack with HTC. Other phones are fine, but this one always is a problem so I use the spare laptop.
Many of the issues on win 8.x boils down to Microsoft's own USB 3.0 drivers that are installed as compared to Intel's drivers. I've replaced my ms drivers with Intel drivers for my chip set a year ago and never had a problem on my USB 3.0 only laptop since that time. Newer chipsets don't have this problem and the chipsets that do are difficult to install - but worth it if you do a lot of phone/adb tinkering like us folks here on XDA.
- Sent from a payphone ...
tommy_riley said:
Many of the issues on win 8.x boils down to Microsoft's own USB 3.0 drivers that are installed as compared to Intel's drivers. I've replaced my ms drivers with Intel drivers for my chip set a year ago and never had a problem on my USB 3.0 only laptop since that time. Newer chipsets don't have this problem and the chipsets that do are difficult to install - but worth it if you do a lot of phone/adb tinkering like us folks here on XDA.
- Sent from a payphone ...
Click to expand...
Click to collapse
Interesting. Even after installing an additional 2 port USB card, MS drivers auto install the device, and wow, same thing. Going to have to mess with this now to see.
hack14u said:
Interesting. Even after installing an additional 2 port USB card, MS drivers auto install the device, and wow, same thing. Going to have to mess with this now to see.
Click to expand...
Click to collapse
USB3 or 2? What type of chipset? How do the drivers show up in device manager (Microsoft, Intel, other?) maybe I can help point in the right direction...
okay i ordered a brand new cable and still the same issue. now the only thing which is left to be checked is my drivers, gotta figure out my chipset drivers.
P.S: I have already treid it using htc one m8 manager (which installs usb drivers) and it didn't help me out.
jball said:
@..alee
You checked your new computer but did you check multiple USB cables?
Is the cable your using the one that came with the phone?
AT&T HTC ONE M8
Click to expand...
Click to collapse
I did man ... Today i spent almost 2 hours with dell support and as a last resort , I have to reset my computer to factory image and still the same problem
Is your computer USB 3.0 only? If so is it an Intel chipset for USB drivers? You can check in device manager. If Intel USB chipset are the drivers provided by Intel or Microsoft (look at properties for the drivers to tell).
Also did u follow my suggestions from a month or so ago?
- Sent from a payphone ...
tommy_riley said:
Check windows device drivers when phone is plugged in and make sure no items show up as nonworking related to HTC phone (yellow exclamation points). Make sure that in the HTC notification bar, after its been plugged in that you have an option to "authorize" HTC phone to communicate with computer. Check you USB connection mode on HTC device while plugged into computer - try toggling the setting back and forth. Lastly uninstall HTC drivers while plugged in to computer and reboot computer and let it install drivers.
Hopefully, following those steps in order, at one point you have have a successful connection.
If it still fails definetly try a different cable. Not all cables are the same, what works for one device, especially an older cable may not have the proper wiring for the HTC one - suggest using the cable that comes with the HTC one, if available.
-Sent from a payphone...
Click to expand...
Click to collapse
Hey @tommy_riley, i tried whatever you suggested.
1. The device manager does show a usb android phone with exclamation sign. But it disapears right away (since the phone constantly switch and disconnect). See attached screen shot
2. I don't see any "authroize" option in htc notification bar neither i could change the htc usb mode option. I don't know where that option is in HTC One M8. Tried searching but didn't help
3. I don't have HTC Drivers installed since i just did pc-restore. so its a fresh copy of windows.
Looks like you need the HTC drivers for your phone if they are not installing automatically but could be other things.
Now that PC is restored, I'd suggest installing HTC sync manager while device is unplugged and plug it in if I prompted during install. If it installs the proper drivers you should get a prompt on your phone to authorize communication.
Make sure you are logged in as administrator when installing HTC sync manager and maybe even install it with right click>run as administrator.
- Sent from a payphone ...
tommy_riley said:
Looks like you need the HTC drivers for your phone if they are not installing automatically but could be other things.
Now that PC is restored, I'd suggest installing HTC sync manager while device is unplugged and plug it in if I prompted during install. If it installs the proper drivers you should get a prompt on your phone to authorize communication.
Make sure you are logged in as administrator when installing HTC sync manager and maybe even install it with right click>run as administrator.
- Sent from a payphone ...
Click to expand...
Click to collapse
First of all, I would like to thank you for taking time and replying to this thread. I really really appreciate it.
Secondly, I did all he steps that you asked me too, i..e, installed HTC Manager and the problem is still there. Now, I don't see any wrongly installed driver (device with exclamation sign) ... But it still constantly disconnects ... see attached image
btw, I am not the only one who is having this issue
http://forum.notebookreview.com/dell-xps-studio-xps/760728-xps-9530-usb-connects-disconnects.html
When in this state, what happens if anything, when you toggle through the various USB modes?
- Sent from a payphone ...
Tried each option one by one. Every option stated that the connection has been changed to the said setting but the device connectivity with the PC remained the same.
However, when i tried "Internet Pass Through" option, I got the error that either the sync manager is out-of-date or pc is already using something else.
There is one more thing I want to let you guys know that I am using ViperM8 ROM and my phone is rooted.
Edit:
From the link i posted above, I tried two more things
1. Changed the virtual memory. The problem still persists
2. Changed the USB debug from my laptop's BIOS ... The problem still persists
..alee said:
2. Changed the USB debug from my laptop's BIOS ... The problem still persists
Click to expand...
Click to collapse
Not sure about laptop USB debug, but what about the debug option in your phone? Is that turned on? If not, do it (instructions are around here on how to unlock developer mode, I can't locate at the moment - tap build number several times I believe).
Also, might want to try these drivers instead, see if they make a difference:
"Universal ADB driver" - i'm not sure if the download link at the following URL is totally legit, so take a look around just to be sure.
http://adbdriver.com/downloads/
While phone is plugged in, uninstall the HTC drivers from computer device manager, then install the drivers in the link above.
Got nothing to loose at this point so...
I run Stock ROM so I'm not sure about computer connection issues with viper (if any) so I may be out of options for you after that.