Headphone jack issue! - Thunderbolt Q&A, Help & Troubleshooting

I was wandering if anyone else had this problem? Every time I plug in to the Headphone jack my SD card unmounts. Has anyone else seen this?
Sent from my ADR6400L using XDA Premium App

i dont have that problem but my headphone jack does seem extremely tight, not sure if i have to 'wear' it in

don't have that issue BUT annoying is that when u plug in headphones it DISABLES THE MICROPHONE!! arg. so no way to listen to music & then answer a phone call without unplugging yer phones. How stupid is this?? its like the designers never actually used the phone

luckman212 said:
don't have that issue BUT annoying is that when u plug in headphones it DISABLES THE MICROPHONE!! arg. so no way to listen to music & then answer a phone call without unplugging yer phones. How stupid is this?? its like the designers never actually used the phone
Click to expand...
Click to collapse
I know right? Its a damn shame that the guys here will fix all the problems that HTC should have caught

As for the Microphone issue, I think that has to do with the actual software.

Ok, I figured out that the tip of my connector was bent and it was pushing against the SD card.
Sent from my ADR6400L using XDA Premium App

I can't figure that one out either.....anybody?
fatal187 said:
I know right? Its a damn shame that the guys here will fix all the problems that HTC should have caught
Click to expand...
Click to collapse
Sent from my ADR6400L using XDA Premium App

Mic not working
Guess I didn't know this was an issues since every phone I have ever owned (feature phones) with a headphone jack d/c the mic when you plug it in. I always just picked up a nice pair of headphones with a mic on them to answer calls.

Found that out the hard way too. Right in the middle of a busy street, on an important call. Can't wait for CM7 so I dont have to deal with a stupid feature like that...

Audio Jack has a loose connection
I found a different issue in that if you bump the headphone jack just right, it cuts out the audio altogether. I took my Thunderbolt to the store thinking I had a defective unit and I was able to duplicate with their floor models too. Sounds like a manufacturing defect. I tested several headsets that to eliminate that as the problem.

yatman60 said:
I found a different issue in that if you bump the headphone jack just right, it cuts out the audio altogether. I took my Thunderbolt to the store thinking I had a defective unit and I was able to duplicate with their floor models too. Sounds like a manufacturing defect. I tested several headsets that to eliminate that as the problem.
Click to expand...
Click to collapse
Can you reproduce the issue with the battery cover off? Wondering if maybe the headphones aren't seated right. Taking the cover off would give more room to make sure they are all the way in there. (That's the only way I could type that last sentance without it sounding pornographic)
Note: don't bump it too hard with the cover off. You may knock the battery out.

no i have not encountered this problem, and i use headphone jack everytime i go out

Yea that definitely is a defect! If you can't easily fix it without potentially causing damage, I would get a replacement
The Disabled Microphone issue is really annoying, I can't wait for a dev to fix it!

That's lame. Have you heard of anyone figuring out a workaround yet?

Anyone found or asked a ROM developer about the mic shutting down when a headset is connected?

Related

Anyone having issues with their headphone jack?

Anyone having issues with their headphone jacks? I noticed on my phone that if I wiggle my headphone while in the phone a tad bit it cuts out the music. Also when using a wired headset I was having issues too.
I bought this at Radioshack, do I go to them for an exchange or to Sprint?
Take it back to RadioShack
Well I exchanged it and still having issues. Sometimes when I hook up external speakers the Evo sees it as headphones or headphones with mic. Sometimes the tracks skip by themselves. Anyone having issues?
http://forum.xda-developers.com/showthread.php?t=1151808
Already Addressed.
Thanks for the information. I did a search for headphones and didn't come up with much.
There's also a longer thread, but I can't find it. There under music/audio. It's so F-ING annoying driving and looking down at my phone saying really lol
Sent from my PG86100 using XDA Premium App

[Q] Atrix thinks wired headset button is CONSTANTLY BEING PUSHED

Music plays fine out of the wired headset...it always has. The headset has functioned properly until about two weeks ago. At that time, my Atrix began to think that I was pressing the headset button. Constantly. Over and over. Any time the screen is on with the headset in, it redials automatically. When the screen is off, it does it too, because when I turn the screen on, it gives me the vlingo vs. voice command box. Also, when I make a call with the headset plugged in, the other person can somehow not hear me at all, until they call me back, and it's fine. The phone thinks the headset button is being pressed once every few seconds. THIS IS INCREDIBLY ANNOYING.
I know it's not the headset, because I've tried three different headsets (two by Motorola, both the 'official' wired headsets of the Atrix, and one third-party), all with the same result. Also, it's not just my phone! Oddly enough, I replaced my Atrix with AT&T's warranty, and THE NEW PHONE HAD THE SAME PROBLEM.
Has anyone else experienced this, or have the slightest clue what is going on? I've looked around the internet for weeks now and I haven't seen a single instance of it. Pleeeeease. This is brutal.
My headset with mic and button does not have any issues. Its the bose MIE2 mobile phone headset.
Yes I have experienced this as well and it is super annoying I will prob swap it out and hope I don't get another messed up one. Sometimes when I am in my car and connected to my bluetooth handsfree it'll do the same thing and start a song playing and I don't even push anything!!! Hope someone figures this one out.
theres defo something funny about the atrix headphone jack and remote controls.
At first my nexus one remote worked fine with it, but it started doing funny things, then flat out would go crazy (issuing commands without me touching it etc.)
Gave up and went wireless, now I only use wired @ the gyma dn they're just dumb headphones w/out remote
ME TOO!!
Yes, yes, and yes on having this problem. I use my headphones (SkullCandy FMJ) sometimes when riding my bike and yesterday all I kept hearing was "please say a command...did you say...I'm sorry please try again" over and over...hard to deal with at 70MPH!!! Hope this gets fixed, I thought it was my headphones, but it sounds like another GB issue. I don't have any problems when using my SENA SMH10 Bluetooth inside the helmet.
I had this same problem, mine got randomly solved. You could find how the wiring world for the Atrix and block that connection or cut off the controller on the headphone and solder your headphones back together.
Sent from my MB860 using XDA App
Thanks for the feedback, but a)I'm not looking to do any soldering or rewiring (I'm good with software mods, but not hardware mods), and b) it never happened until recently, then I swapped out the phone for a new Atrix, and it happened right off the bat - again with all three headsets. Tried a bluetooth, worked fine, no problem.
I tried a new headset (skull candy something-or-other) and it's been working so far, inexplicably.
I made a voodoo doll of my Atrix and poked it a bunch of times in its little voodoo headphone jack. Seems to have done the trick. I'd recommend that method.
I have this problem too with my headphones from my Sony x1, or x10. I cant remember which one. But as soon as I plug them in the phone goes nuts!
Which really sucks because they are they best headset/ headphones I have ever used for my funny shaped ears.
I think mine fixed after I dropped it and the headphones came out Anyways as long as its resolved that's awesome.
Sent from my MB860 using XDA App
Anyone having the problem using the pure music widget, by any chance? Uninstalled that and hasn't happened since with any headset.
Sent from my MB860 using XDA Premium App
i also started to experience this issues.At first i thought it is kernel or ROM issue but then after multiple test and experiment it is the Atrix 3.5mm headset jack is the culprit.If im not mistaken it is due to pressure contact sensor inside headphone jack.Please anyone know how to rectify this kind of problem do post your solutions for us.TQ
rknight68 said:
Yes, yes, and yes on having this problem. I use my headphones (SkullCandy FMJ) sometimes when riding my bike and yesterday all I kept hearing was "please say a command...did you say...I'm sorry please try again" over and over...hard to deal with at 70MPH!!! Hope this gets fixed, I thought it was my headphones, but it sounds like another GB issue. I don't have any problems when using my SENA SMH10 Bluetooth inside the helmet.
Click to expand...
Click to collapse
You bike at 70MPH? Holy.
so no one found a real fix or solution for this problem? Maybe we need to make a petition and submit to motorola
I had the same problem with a BB9700. It ended up being a damaged headphone jack. I figure some crap from my pocket had been in the jack when I plugged in the head set. Which jammed everything into it wrecking the receiving end of things.
Luckily I had a spare housing which came with a new jack. I'm not sure if it's as easy to replace on the Atrix since I haven't had the opportunity to tear it apart yet.
Power amp has settings that fix my controls and it works great.
Sent from my MB860 using XDA Premium App
Still no one ever face this kind of problem?
Can anyone confirm that this could fix our problem? http://forum.xda-developers.com/showthread.php?t=1301998
I have same problem too. But I have this problem on stock ROM and CM10.1 (with 3.1 kernel) ROM. I don't have this problem with any other ROM.

Static in all audio?

I just recently received the white s3 for tmobile and I was wondering if anyone has this static noise in the music app, but I thought it was just my phone but it transfers into my head phones and makes the noise as well
Any fixes?
phoc said:
I just recently received the white s3 for tmobile and I was wondering if anyone has this static noise in the music app, but I thought it was just my phone but it transfers into my head phones and makes the noise as well
Any fixes?
Click to expand...
Click to collapse
S3 for V here. Mine does the same thing, but the music app doesn't even have to be on. Ive already posted in the bugs thread about this and a few others say they haven't had any issues, so I feel its an isolated incident. I only get it when I plug in a TRS jack. When I plug in a TRRS jack, I hear no static. I'm going out on a limb here and going to guess that the sleeve could be bridging connections in the receptacle. But if that's the case, the hardware/drivers should be able to handle that as I haven't had any issue with my iphone and that was a TRRS receptacle, along with a host of many other phones.
DangerIsGo said:
S3 for V here. Mine does the same thing, but the music app doesn't even have to be on. Ive already posted in the bugs thread about this and a few others say they haven't had any issues, so I feel its an isolated incident. I only get it when I plug in a TRS jack. When I plug in a TRRS jack, I hear no static. I'm going out on a limb here and going to guess that the sleeve could be bridging connections in the receptacle. But if that's the case, the hardware/drivers should be able to handle that as I haven't had any issue with my iphone and that was a TRRS receptacle, along with a host of many other phones.
Click to expand...
Click to collapse
I have the Verizon variant and I get this same static. For me it sounds like a crackling/popping sound. Having the screen on makes it worse. I even get it during turn by turn navigation and through my car's bluetooth audio.
Verizon and Samsung support have been worthless. There are no stores with replacement stock within 100 miles of me.
I have the same issue with my sprint gs3. I'm hoping it's just a software issue.
I had this issue for a minute on my Sprint S3, then I realized that I hadn't plugged the headphones in quite all the way. They looked like they were in, but there's a final little click. Solved my issue.
The issue we're talking about happens on the speaker phone, earphones and even audio through bluetooth
Sent from my SPH-L710 using xda premium
I got my replacement shipped to me in several days. If it were a software issue then there would've been more reports. Pretty sure it's a hardware issue. Replace it asap before your return period expires.
sewhuy said:
I got my replacement shipped to me in several days. If it were a software issue then there would've been more reports. Pretty sure it's a hardware issue. Replace it asap before your return period expires.
Click to expand...
Click to collapse
Well I followed your advise and unrooted the phone to get a replacement.they of course didn't have any in stock so it'll be there by Tuesday. The rep played music through a set of earphones he had and no further questions were asked. I just hope the replacement doesn't have a different issue like the ones I've read around here. Even my battery life has been spectacular.
I only have this happen to me when I'm charging the phone as well. Have you tried only having the audio cable plugged in?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
mrb1946 said:
I only have this happen to me when I'm charging the phone as well. Have you tried only having the audio cable plugged in?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
I've tried everything I can think of. When it happens while the phone rings I guess there's noting else to do. I even rechecked after unrooting it,downloading the latest sprint update but it seems it's hardware related.
it's not only music playing apps but even others like tune in radio do it as well.
I just tried putting the music on the my external sd card and it doesn't do the popping there. when it reads it off the internal storage is when all the popping begins.

[Q] Earpiece and headset issue

I'm having some problems:
- The earpiece does not work in calls.
- When i plug a headset (one with mic and another without it), if volume is at max i hear just crackling sounds (nothing else) and when volume lower than max there's no sound at all.
i replaced the earpiece yesterday (the flex with everything else) and still have the same problem... so i tought it must be a software issue, then unlocked the bootloader and flashed cm7.2 stable (i was on at&t 2.3.6), but still, the same problem...
any help?
Sounds like your jack might be faulty.
See here.
ravilov said:
Sounds like your jack might be faulty.
See here.
Click to expand...
Click to collapse
the jack has something to do with the earpiece?
Hairo The Blue Mage said:
the jack has something to do with the earpiece?
Click to expand...
Click to collapse
Oh sorry, I misunderstood. I thought you mean earbuds or similar. In that case, please ignore, sadly I have no other advice.
ravilov said:
Oh sorry, I misunderstood. I thought you mean earbuds or similar. In that case, please ignore, sadly I have no other advice.
Click to expand...
Click to collapse
Same issue here - out of the blue my earpiece quit working. Did some research and found several posts that the earpiece was a possible faulty design by Moto. Like you I replaced the earpiece and flex cable. Earpiece started working fine, then it quit again. Then found something strange - when I removed the SD card it started working again. So to test, I put the SD card back in and it quit working again. Removed it again, rebooted and it was working again. Did this about 5 times with same results. Wake up the next morning, go to make a call and the earpiece is dead again. Its been dead since.
Was running CM 7.2.1 stable when this started. Flashed the nightly afterwards to see if that fixed it; nope. I believe its a software thing also so I'm trying to figure out which ROM I load next to test.
You guys have any luck?
Sent from my MB860 using xda app-developers app
Mine stopped working last week. After trying a few different headphones and doing all sorts of changes. I finally realized that I had a bit of pocket lining stuck on the instead which got embedded at the bottom. I used a paper clip to scope the lining out.
Any breakthroughs? Has any1 fixed the ear piece issue?
Please know if you do this ypu risk damaging your phone and this will be your decision.
With that said... If you remove the back panel you will find that the jack uses spring contacts to connect to the board. Make sure they are clean and making good contact.
Sent from my MB860 using xda app-developers app

Discovery about headphone noise (humming)

I looked and didn't see anything about this, so forgive me if it's been posted already.
I noticed, like a lot of people, the annoying humming that this phone makes when you listen to music (for me most apparent when I have it hooked to my car stereo) but I was listening to music with a portable speaker, speaker connected to my LAPTOP (not the phone), and I moved the phone close to where the 3.5mm plugs into the laptop, and I heard the same buzzing sound. 0__0 ... So I think the humming is coming from some one of the wireless radios.. not sure which one, but after a few seconds, it wouldn't hum anymore, which means the radio must have shut off...
Again, forgive me if this is already known information, but if it isn't ... this may help some people, maybe the GPS radio causes the noise?? or Wifi??
x70xchallengerx said:
I looked and didn't see anything about this, so forgive me if it's been posted already.
I noticed, like a lot of people, the annoying humming that this phone makes when you listen to music (for me most apparent when I have it hooked to my car stereo) but I was listening to music with a portable speaker, speaker connected to my LAPTOP (not the phone), and I moved the phone close to where the 3.5mm plugs into the laptop, and I heard the same buzzing sound. 0__0 ... So I think the humming is coming from some one of the wireless radios.. not sure which one, but after a few seconds, it wouldn't hum anymore, which means the radio must have shut off...
Again, forgive me if this is already known information, but if it isn't ... this may help some people, maybe the GPS radio causes the noise?? or Wifi??
Click to expand...
Click to collapse
yeah its the 4G LTE radio. it makes your speakers make weird crazy signal noises when it's too close, too, just like the old GSM flip phones did back in the day
earthrocker said:
yeah its the 4G LTE radio. it makes your speakers make weird crazy signal noises when it's too close, too, just like the old GSM flip phones did back in the day
Click to expand...
Click to collapse
Yep found that out on day one. Switch to wi-fi or turn off data and all will be well. If you're streaming in the car, I barely notice it with the music turned up. Droid Charge didn't have this problem, but it also didn't have an amplified headphone jack. I had to turn my car radio up way higher than my iPod with that phone, not the case with this one.
Homestar1217 said:
Yep found that out on day one. Switch to wi-fi or turn off data and all will be well. If you're streaming in the car, I barely notice it with the music turned up. Droid Charge didn't have this problem, but it also didn't have an amplified headphone jack. I had to turn my car radio up way higher than my iPod with that phone, not the case with this one.
Click to expand...
Click to collapse
You've got to be kidding me... That is nuts, and that buzzing drives me absolutely CRAZY! I noticed something that with my Beats over ears, every time I touched the screen the buzzing would start, couple seconds it would go away. I put the phone into airplane mode and presto, all the buzzing was gone! Verizon HAS to do something about this, it makes the headphone jack virtual unusable!
HTC Is Aware Now
So after getting my second device from Verizon with the same issue I was finally transfered over to HTC. After an hour conversation and then some back and forth emails HTC is now aware! Very exciting as this issue has been bugging me for a while. They have now replicated the issue and are going to begin work on a fix!
Email From HTC said:
Thank you for the information. Unfortunately, it did not take me long to test the issue and replicate it with my personal device. I use in-ear ear buds and will be forwarding this to our corporate office in the morning so that we may complete some additional testing on the team and hopefully find a permanent resolution. I appreciate you bringing this to my attention.
Click to expand...
Click to collapse
wingman1487 said:
So after getting my second device from Verizon with the same issue I was finally transfered over to HTC. After an hour conversation and then some back and forth emails HTC is now aware! Very exciting as this issue has been bugging me for a while. They have now replicated the issue and are going to begin work on a fix!
Click to expand...
Click to collapse
Though not sure how exactly they could fix this without a hardware change. Rezound had same issue.
Sent from my HTC6435LVW using xda premium
Anyone try a Ferrite Split Core? Not sure if it would help but if you have one sitting around it would be worth a try. Just wrap your audio cable through it a few times, worth a shot. Maybe two one at each end. See attached image.
I've run into this myself, however.....the humming does go away on it's own after a few seconds even when I'm downloading a large file over LTE....that tells me that while it still may be a hardware issue, they likely have filters in place that the software isn't triggering in a timely fashion. So it's possible it could be fixed in software.
beaups said:
I've run into this myself, however.....the humming does go away on it's own after a few seconds even when I'm downloading a large file over LTE....that tells me that while it still may be a hardware issue, they likely have filters in place that the software isn't triggering in a timely fashion. So it's possible it could be fixed in software.
Click to expand...
Click to collapse
Am I the only one who did not have that problem? Or have I just not really noticed it. Ill check next time I listen to music
Sent from my HTC6435LVW using xda app-developers app
Homestar1217 said:
Droid Charge didn't have this problem
Click to expand...
Click to collapse
It definitely did. Both this phone and my Charge make my computer speakers buzz.
wingman1487 said:
So after getting my second device from Verizon with the same issue I was finally transfered over to HTC. After an hour conversation and then some back and forth emails HTC is now aware! Very exciting as this issue has been bugging me for a while. They have now replicated the issue and are going to begin work on a fix!
Click to expand...
Click to collapse
Did you ever hear anything more on this? I listen using quite sensitive molded ear buds, and am considering returning the phone. What good is an expensive media device that sounds like a lumber mill?
phillipdhall said:
Did you ever hear anything more on this? I listen using quite sensitive molded ear buds, and am considering returning the phone. What good is an expensive media device that sounds like a lumber mill?
Click to expand...
Click to collapse
If you're using expensive IEMs, why are you driving them with the built-in amp? You need to use an external amp and use a player like Neutron MP to line-out to it.
Sent from my HTC6435LVW using xda app-developers app
Argumentation said:
If you're using expensive IEMs, why are you driving them with the built-in amp? You need to use an external amp and use a player like Neutron MP to line-out to it.
Click to expand...
Click to collapse
Thank you! I have considered picking up an external USB DAC. Can you confirm that the stock ROM will support it, and are there compatibility concerns with specific DACs? I'm not an audio engineer any more, so I can't justify spending much...
phillipdhall said:
Thank you! I have considered picking up an external USB DAC. Can you confirm that the stock ROM will support it, and are there compatibility concerns with specific DACs? I'm not an audio engineer any more, so I can't justify spending much...
Click to expand...
Click to collapse
The E17 is a great USB DAC, if that's too expensive, the E7 is a good alternative. You can use an OTG cable and do USB audio, or line out using Neutron. :good:
Sent from my HTC6435LVW using xda app-developers app
I turn off sync when I listen to music and it does the trick. But I also keep sync turned off when I'm not on WiFi so its not really a big deal.
Sent from my HTC6435LVW using Tapatalk 2
It's not the LTE radio causing it. LTE does not use TDMA (time division multiple access, as opposed to CDMA) as in traditional GSM. It uses a different form of signal transmission called OFDMA (orthogonal frequency division multiple access) which is continuous transmission like CDMA, which does not make speakers buzz. Most of the cause of this is the circuit being closely tuned with the flow of power in and out of the battery. If you plug in the phone to charge while using the headphone jack, it should be even louder and more apparent.
A quick fix for this is to put whatever you're using through a noise filter. This one is only $10 on amazon and is better for those listening through speakers rather than headphones. As for me, I don't really hear it much on my phone unless its plugged in, in which this little filter fixes the issue.
Berzerker7 said:
It's not the LTE radio causing it. LTE does not use TDMA (time division multiple access, as opposed to CDMA) as in traditional GSM. It uses a different form of signal transmission called OFMDA (orthogonal frequency division multiple access) which is continuous transmission like CDMA, which does not make speakers buzz. Most of the cause of this is the circuit being closely tuned with the flow of power in and out of the battery. If you plug in the phone to charge while using the headphone jack, it should be even louder and more apparent.
A quick fix for this is to put whatever you're using through a noise filter. This one is only $10 on amazon and is better for those listening through speakers rather than headphones. As for me, I don't really hear it much on my phone unless its plugged in, in which this little filter fixes the issue.
Click to expand...
Click to collapse
Really, then how come whenever I switch to 4g i get buzz, but while on 3g or WiFi it doesn't buzz. And on top of that HTC has said its the 4g antenna causing it.
Sent from my GT-P7510 using xda app-developers app
Bigandrewgold said:
Really, then how come whenever I switch to 4g i get buzz, but while on 3g or WiFi it doesn't buzz. And on top of that HTC has said its the 4g antenna causing it.
Sent from my GT-P7510 using xda app-developers app
Click to expand...
Click to collapse
Coincidence? I've never gotten any buzz, and I'm always on 4G.
Not happening here on stock. I use headset for about 3 hours a day. Best sound yet and i'm a picky listener with only high quality headsets. My Bose OE2 would have picked up any noise.
a little off topic... I havent tried to replicate this on my DNA yet but my iPhone 5 and everyone iPhone I've had since '07 (I've had them all) have this buzzing noise in the car when I have them playing through the aux jack AND charging simultaneously. when I unplug the charger, noise is gone...

Categories

Resources